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LOANS - Consumer Loan Delinquency (Details)
$ in Millions
12 Months Ended
Dec. 31, 2018
USD ($)
payment
re-aging
Dec. 31, 2017
USD ($)
Loans receivable    
Age modifications limitations in twelve months | re-aging 1  
Age modifications limitations in five years | re-aging 2  
Loans, net of unearned income $ 684,196 $ 667,034
Loans at fair value $ 3,223 4,374
Open-ended consumer loans    
Loans receivable    
Minimum number of payments made consecutively for the loans to be re-aged | payment 3  
Consumer    
Loans receivable    
Number of days past due, non-accrual status 60 days  
Loans, current $ 323,436 326,092
Loans, net of unearned income 330,487 333,656
Loans, total non-accrual 2,226 2,690
Total loans past due and accruing $ 2,548 $ 2,797
Loans less than this number of days past due are considered current 30 days 30 days
Consumer | Minimum    
Loans receivable    
Minimum number of payments made consecutively for the loans to be re-aged | payment 1  
Consumer | Maximum    
Loans receivable    
Minimum number of payments made consecutively for the loans to be re-aged | payment 3  
Consumer | Less than or equal to 80%    
Loans receivable    
Loans $ 51,844 $ 55,029
Consumer | 80% but less than or equal to 100%    
Loans receivable    
Loans 3,761 4,725
Consumer | Greater than 100%    
Loans receivable    
Loans 587 1,047
Consumer | Less than 680    
Loans receivable    
Loans 40,279 40,541
Consumer | 680 to 760    
Loans receivable    
Loans 77,963 77,325
Consumer | Greater than 760    
Loans receivable    
Loans 83,437 82,185
Consumer | Government-guaranteed    
Loans receivable    
Loans, past due 786 1,225
Consumer | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 3,264 3,304
Consumer | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due $ 3,001 $ 3,035
Consumer | Residential first mortgages    
Loans receivable    
Number of days past due, non-accrual status 90 days 90 days
Loans at fair value $ 20 $ 25
Consumer | Residential first mortgages | Less than or equal to 80%    
Loans receivable    
Loans 42,379 43,626
Consumer | Residential first mortgages | 80% but less than or equal to 100%    
Loans receivable    
Loans 2,474 2,578
Consumer | Residential first mortgages | Greater than 100%    
Loans receivable    
Loans 197 247
Consumer | Residential first mortgages | Less than 680    
Loans receivable    
Loans 4,530 5,603
Consumer | Residential first mortgages | 680 to 760    
Loans receivable    
Loans 13,848 14,423
Consumer | Residential first mortgages | Greater than 760    
Loans receivable    
Loans $ 26,546 26,271
Consumer | Mortage loans other than FHA-insured loans    
Loans receivable    
Number of days past due, non-accrual status 60 days  
Consumer | Home equity loans    
Loans receivable    
Number of days past due, non-accrual status 90 days  
Consumer | Home equity loans | Less than or equal to 80%    
Loans receivable    
Loans $ 9,465 11,403
Consumer | Home equity loans | 80% but less than or equal to 100%    
Loans receivable    
Loans 1,287 2,147
Consumer | Home equity loans | Greater than 100%    
Loans receivable    
Loans 390 800
Consumer | Home equity loans | Less than 680    
Loans receivable    
Loans 2,438 3,347
Consumer | Home equity loans | 680 to 760    
Loans receivable    
Loans 4,296 5,439
Consumer | Home equity loans | Greater than 760    
Loans receivable    
Loans $ 4,471 5,650
Consumer | Credit cards    
Loans receivable    
Number of days past due, non-accrual status 180 days  
Consumer | Credit cards | Less than 680    
Loans receivable    
Loans $ 32,686 30,875
Consumer | Credit cards | 680 to 760    
Loans receivable    
Loans 58,722 56,443
Consumer | Credit cards | Greater than 760    
Loans receivable    
Loans $ 51,299 48,989
Consumer | Installment and other    
Loans receivable    
Number of days past due, non-accrual status 90 days  
Consumer | Installment and other | Less than 680    
Loans receivable    
Loans $ 625 716
Consumer | Installment and other | 680 to 760    
Loans receivable    
Loans 1,097 1,020
Consumer | Installment and other | Greater than 760    
Loans receivable    
Loans $ 1,121 1,275
Consumer | Unsecured Revolving Loans    
Loans receivable    
Number of days past due, non-accrual status 180 days  
Consumer | Commercial market loans    
Loans receivable    
Number of days past due, non-accrual status 90 days  
Consumer | Open-ended consumer loans    
Loans receivable    
Age modifications limitations in twelve months | re-aging 1  
Age modifications limitations in five years | re-aging 2  
Consumer | Total GCB and Citi Holdings Consumer    
Loans receivable    
Loans, current $ 323,435 326,091
Loans, net of unearned income 330,486 333,655
Loans, total non-accrual 2,226 2,690
Total loans past due and accruing 2,548 2,797
Consumer | Total GCB and Citi Holdings Consumer | Government-guaranteed    
Loans receivable    
Loans, past due 786 1,225
Consumer | Total GCB and Citi Holdings Consumer | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 3,264 3,304
Consumer | Total GCB and Citi Holdings Consumer | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 3,001 3,035
Consumer | Other    
Loans receivable    
Loans, current 1 1
Loans, net of unearned income 1 1
Loans, total non-accrual 0 0
Total loans past due and accruing 0 0
Consumer | Other | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | Other | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 0 0
Consumer | Other | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 0 0
Consumer | In North America offices    
Loans receivable    
Loans, current 211,250 211,012
Loans, net of unearned income 216,693 216,899
Loans, total non-accrual 1,241 1,650
Total loans past due and accruing 2,313 2,538
Consumer | In North America offices | Government-guaranteed    
Loans receivable    
Loans, past due 786 1,225
Consumer | In North America offices | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 2,331 2,336
Consumer | In North America offices | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 2,326 2,326
Consumer | In North America offices | Residential first mortgages    
Loans receivable    
Loans, current 45,953 47,366
Loans, net of unearned income 47,412 49,376
Loans, total non-accrual 583 665
Total loans past due and accruing 549 941
Residential first mortgage loans in process of foreclosure 100 100
Consumer | In North America offices | Residential first mortgages | Government-guaranteed    
Loans receivable    
Loans, past due 786 1,225
Consumer | In North America offices | Residential first mortgages | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 420 505
Consumer | In North America offices | Residential first mortgages | 30 to 89 Days Past Due | Government-guaranteed    
Loans receivable    
Loans, past due 200 200
Consumer | In North America offices | Residential first mortgages | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 253 280
Consumer | In North America offices | Residential first mortgages | Equal to greater than 90 days past due | Government-guaranteed    
Loans receivable    
Loans, past due 600 1,000
Consumer | In North America offices | Home equity loans    
Loans receivable    
Loans, current 11,135 14,268
Loans, net of unearned income 11,543 14,827
Loans, total non-accrual 527 750
Total loans past due and accruing 0 0
Home equity loans in process of foreclosure 100 100
Consumer | In North America offices | Home equity loans | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In North America offices | Home equity loans | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 161 207
Consumer | In North America offices | Home equity loans | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 247 352
Consumer | In North America offices | Credit cards    
Loans receivable    
Loans, current 141,106 136,588
Loans, net of unearned income 144,557 139,729
Loans, total non-accrual 0 0
Total loans past due and accruing 1,764 1,596
Consumer | In North America offices | Credit cards | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In North America offices | Credit cards | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 1,687 1,528
Consumer | In North America offices | Credit cards | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 1,764 1,613
Consumer | In North America offices | Installment and other    
Loans receivable    
Loans, current 3,394 3,395
Loans, net of unearned income 3,453 3,456
Loans, total non-accrual 22 22
Total loans past due and accruing 0 1
Consumer | In North America offices | Installment and other | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In North America offices | Installment and other | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 43 45
Consumer | In North America offices | Installment and other | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 16 16
Consumer | In North America offices | Commercial market loans    
Loans receivable    
Loans, current 9,662 9,395
Loans, net of unearned income 9,728 9,511
Loans, total non-accrual 109 213
Total loans past due and accruing 0 0
Consumer | In North America offices | Commercial market loans | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In North America offices | Commercial market loans | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 20 51
Consumer | In North America offices | Commercial market loans | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 46 65
Consumer | In offices outside North America    
Loans receivable    
Loans, current 112,185 115,079
Loans, net of unearned income 113,793 116,756
Loans, total non-accrual 985 1,040
Total loans past due and accruing 235 259
Consumer | In offices outside North America | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In offices outside North America | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 933 968
Consumer | In offices outside North America | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 675 709
Consumer | In offices outside North America | Residential first mortgages    
Loans receivable    
Loans, current 35,624 37,062
Loans, net of unearned income 35,972 37,419
Loans, total non-accrual 383 400
Total loans past due and accruing 0 0
Consumer | In offices outside North America | Residential first mortgages | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In offices outside North America | Residential first mortgages | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 203 209
Consumer | In offices outside North America | Residential first mortgages | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 145 148
Consumer | In offices outside North America | Credit cards    
Loans receivable    
Loans, current 24,131 24,934
Loans, net of unearned income 24,926 25,727
Loans, total non-accrual 312 323
Total loans past due and accruing 235 259
Consumer | In offices outside North America | Credit cards | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In offices outside North America | Credit cards | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 425 427
Consumer | In offices outside North America | Credit cards | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 370 366
Consumer | In offices outside North America | Installment and other    
Loans receivable    
Loans, current 25,085 25,634
Loans, net of unearned income 25,446 26,032
Loans, total non-accrual 152 157
Total loans past due and accruing 0 0
Consumer | In offices outside North America | Installment and other | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In offices outside North America | Installment and other | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 254 275
Consumer | In offices outside North America | Installment and other | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 107 123
Consumer | In offices outside North America | Commercial market loans    
Loans receivable    
Loans, current 27,345 27,449
Loans, net of unearned income 27,449 27,578
Loans, total non-accrual 138 160
Total loans past due and accruing 0 0
Consumer | In offices outside North America | Commercial market loans | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In offices outside North America | Commercial market loans | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 51 57
Consumer | In offices outside North America | Commercial market loans | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due $ 53 $ 72