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LOANS - Consumer Loans (Details)
$ in Millions
3 Months Ended
Mar. 31, 2018
USD ($)
category
Mar. 31, 2017
USD ($)
Dec. 31, 2017
USD ($)
Loans      
Number of loan categories | category 2    
Loans, net of unearned income $ 672,938   $ 667,034
Consumer      
Loans      
Total loans 324,357   332,919
Net unearned income 727   737
Loans, net of unearned income 325,084   333,656
Loans sold and/or reclassified to held-for-sale 800 $ 2,300  
In U.S. offices | Consumer      
Loans      
Total loans 205,292   215,711
In U.S. offices | Consumer | Mortgage and real estate      
Loans      
Total loans 63,412   65,467
In U.S. offices | Consumer | Installment, revolving credit and other      
Loans      
Total loans 3,306   3,398
In U.S. offices | Consumer | Cards      
Loans      
Total loans 131,081   139,006
In U.S. offices | Consumer | Commercial and industrial      
Loans      
Total loans 7,493   7,840
In offices outside the U.S. | Consumer      
Loans      
Total loans 119,065   117,208
In offices outside the U.S. | Consumer | Mortgage and real estate      
Loans      
Total loans 44,833   44,081
In offices outside the U.S. | Consumer | Installment, revolving credit and other      
Loans      
Total loans 27,651   26,556
In offices outside the U.S. | Consumer | Cards      
Loans      
Total loans 25,993   26,257
In offices outside the U.S. | Consumer | Commercial and industrial      
Loans      
Total loans 20,526   20,238
In offices outside the U.S. | Consumer | Lease financing      
Loans      
Total loans $ 62   $ 76