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DISCONTINUED OPERATIONS AND SIGNIFICANT DISPOSALS - Significant Disposals (Details)
customer_account in Thousands, $ in Millions
12 Months Ended
Jan. 01, 2016
Nov. 15, 2015
USD ($)
employee
branch
customer_account
Dec. 31, 2016
USD ($)
Dec. 31, 2015
USD ($)
Dec. 31, 2014
USD ($)
Dec. 14, 2015
USD ($)
employee
customer_account
Nov. 01, 2015
USD ($)
employee
branch
customer_account
Sep. 30, 2014
USD ($)
employee
branch
atm
Sep. 22, 2014
USD ($)
employee
branch
atm
Discontinued operations                  
Pre-tax gain on sale [1]     $ 404 $ 3,210 $ 452        
Novation of 80% Primerica Coinsurance Agreement | Disposal Group, Disposed of by Sale, Not Discontinued Operations                  
Discontinued operations                  
Coinsurance agreement percentage 80.00%                
Pre-tax gain on sale     404            
After tax gain on sale of discontinued operations     263            
Derecognition of available for sale securities and cash     1,500            
Derecognition of deferred acquisition costs     950            
Liabilities     2,700            
Income (loss) before taxes     0 135 143        
OneMain Financial Business | Disposal Group, Disposed of by Sale, Not Discontinued Operations                  
Discontinued operations                  
Pre-tax gain on sale   $ 2,600              
After tax gain on sale of discontinued operations   1,600              
Liabilities   $ 8,400              
Income (loss) before taxes     0 663 890        
Number of branches | branch   1,100              
Number of employees | employee   5,500              
Number of customer accounts | customer_account   1,300              
Assets   $ 10,200              
Loans, net   7,800              
Investments   1,400              
Long-term debt   6,200              
Short-term borrowings   1,100              
Gain (loss) on disposal including redemption of long term debt, net of tax   $ 800              
Japan Cards Business | Disposal Group, Disposed of by Sale, Not Discontinued Operations                  
Discontinued operations                  
Pre-tax gain on sale       180          
After tax gain on sale of discontinued operations       155          
Income (loss) before taxes     0 (5) 0        
Number of employees | employee           840      
Number of customer accounts | customer_account           720      
Loans, net           $ 1,350      
Japan Retail Business | Disposal Group, Disposed of by Sale, Not Discontinued Operations                  
Discontinued operations                  
Pre-tax gain on sale       446          
After tax gain on sale of discontinued operations       276          
Income (loss) before taxes     0 (57) (5)        
Number of branches | branch             32    
Number of employees | employee             1,600    
Number of customer accounts | customer_account             725    
Loans, net             $ 563    
Deposits             $ 20,000    
Spain Consumer Business | Disposal Group, Disposed of by Sale, Not Discontinued Operations                  
Discontinued operations                  
Pre-tax gain on sale         243        
After tax gain on sale of discontinued operations         131        
Income (loss) before taxes     0 0 130        
Number of branches | branch                 45
Number of employees | employee                 938
Loans, net                 $ 1,700
Deposits                 2,200
Assets under management                 $ 3,400
Number of ATMs | atm                 48
Greece Consumer Business | Disposal Group, Disposed of by Sale, Not Discontinued Operations                  
Discontinued operations                  
Pre-tax gain on sale         209        
After tax gain on sale of discontinued operations         91        
Income (loss) before taxes     $ 0 $ 0 $ (76)        
Number of branches | branch               20  
Number of employees | employee               719  
Loans, net               $ 353  
Deposits               1,200  
Assets under management               $ 1,100  
Number of ATMs | atm               85  
[1] See Note 1 to the Consolidated Financial Statements for the adoption of ASU No. 2014-08 in the second quarter of 2014 and Note 2 for further information on significant disposals.