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LOANS - Consumer Loan Delinquency (Details)
$ in Millions
12 Months Ended
Dec. 31, 2016
USD ($)
payment
re-aging
Dec. 31, 2015
USD ($)
Loans receivable    
Loans, net of unearned income $ 624,369 $ 617,617
Loans at fair value $ 3,486 5,005
Open-ended consumer loans    
Loans receivable    
Minimum number of payments made consecutively for the loans to be re-aged | payment 3  
Consumer    
Loans receivable    
Number of days past due, non-accrual status 60 days  
Loans, current $ 317,187 316,622
Loans, net of unearned income 325,063 325,454
Loans, total non-accrual 3,158 3,658
Total loans past due and accruing $ 2,991 $ 3,537
Loans less than this number of days past due are considered current 30 days 30 days
Consumer | Minimum    
Loans receivable    
Minimum number of payments made consecutively for the loans to be re-aged | payment 1  
Consumer | Maximum    
Loans receivable    
Minimum number of payments made consecutively for the loans to be re-aged | payment 3  
Consumer | Less than or equal to 80%    
Loans receivable    
Loans $ 58,718 $ 60,463
Consumer | 80% but less than or equal to 100%    
Loans receivable    
Loans 7,120 9,625
Consumer | Greater than 100%    
Loans receivable    
Loans 1,629 3,153
Consumer | Less than 620    
Loans receivable    
Loans 13,088 13,228
Consumer | ≥ 620 but less than 660    
Loans receivable    
Loans 15,431 15,160
Consumer | Equal to or greater than 660    
Loans receivable    
Loans 172,145 158,740
Consumer | Government-guaranteed    
Loans receivable    
Loans, past due 1,474 2,318
Consumer | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 3,275 3,461
Consumer | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due $ 3,127 $ 3,053
Consumer | Residential first mortgages    
Loans receivable    
Number of days past due, non-accrual status 90 days 90 days
Loans at fair value $ 29 $ 34
Consumer | Residential first mortgages | Less than or equal to 80%    
Loans receivable    
Loans 45,849 46,559
Consumer | Residential first mortgages | 80% but less than or equal to 100%    
Loans receivable    
Loans 3,467 4,478
Consumer | Residential first mortgages | Greater than 100%    
Loans receivable    
Loans 324 626
Consumer | Residential first mortgages | Less than 620    
Loans receivable    
Loans 2,744 3,483
Consumer | Residential first mortgages | ≥ 620 but less than 660    
Loans receivable    
Loans 2,422 3,036
Consumer | Residential first mortgages | Equal to or greater than 660    
Loans receivable    
Loans $ 44,279 45,047
Consumer | Home equity loans    
Loans receivable    
Number of days past due, non-accrual status 90 days  
Consumer | Home equity loans | Less than or equal to 80%    
Loans receivable    
Loans $ 12,869 13,904
Consumer | Home equity loans | 80% but less than or equal to 100%    
Loans receivable    
Loans 3,653 5,147
Consumer | Home equity loans | Greater than 100%    
Loans receivable    
Loans 1,305 2,527
Consumer | Home equity loans | Less than 620    
Loans receivable    
Loans 1,750 2,067
Consumer | Home equity loans | ≥ 620 but less than 660    
Loans receivable    
Loans 1,418 1,782
Consumer | Home equity loans | Equal to or greater than 660    
Loans receivable    
Loans $ 14,743 17,837
Consumer | Credit cards    
Loans receivable    
Number of days past due, non-accrual status 180 days  
Consumer | Credit cards | Less than 620    
Loans receivable    
Loans $ 8,310 7,341
Consumer | Credit cards | ≥ 620 but less than 660    
Loans receivable    
Loans 11,320 10,072
Consumer | Credit cards | Equal to or greater than 660    
Loans receivable    
Loans $ 110,522 93,194
Consumer | Installment and other    
Loans receivable    
Number of days past due, non-accrual status 90 days  
Consumer | Installment and other | Less than 620    
Loans receivable    
Loans $ 284 337
Consumer | Installment and other | ≥ 620 but less than 660    
Loans receivable    
Loans 271 270
Consumer | Installment and other | Equal to or greater than 660    
Loans receivable    
Loans $ 2,601 2,662
Consumer | Commercial market loans    
Loans receivable    
Number of days past due, non-accrual status 90 days  
Consumer | Total GCB and Citi Holdings Consumer    
Loans receivable    
Loans, current $ 317,184 316,458
Loans, net of unearned income 325,060 325,276
Loans, total non-accrual 3,158 3,633
Total loans past due and accruing 2,991 3,537
Consumer | Total GCB and Citi Holdings Consumer | Government-guaranteed    
Loans receivable    
Loans, past due 1,474 2,318
Consumer | Total GCB and Citi Holdings Consumer | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 3,275 3,454
Consumer | Total GCB and Citi Holdings Consumer | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 3,127 3,046
Consumer | Other    
Loans receivable    
Loans, current 3 164
Loans, net of unearned income 3 178
Loans, total non-accrual 0 25
Total loans past due and accruing 0 0
Consumer | Other | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | Other | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 0 7
Consumer | Other | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due $ 0 7
Consumer | Open-ended consumer loans    
Loans receivable    
Age modifications limitations in twelve months | re-aging 1  
Age modifications limitations in five years | re-aging 2  
Consumer | Unsecured Revolving Loans    
Loans receivable    
Number of days past due, non-accrual status 180 days  
Consumer | In North America offices    
Loans receivable    
Loans, current $ 213,222 199,112
Loans, net of unearned income 219,491 205,982
Loans, total non-accrual 2,160 2,511
Total loans past due and accruing 2,752 3,259
Consumer | In North America offices | Government-guaranteed    
Loans receivable    
Loans, past due 1,474 2,318
Consumer | In North America offices | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 2,365 2,374
Consumer | In North America offices | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 2,430 2,178
Consumer | In North America offices | Residential first mortgages    
Loans receivable    
Loans, current 50,766 53,146
Loans, net of unearned income 53,133 56,874
Loans, total non-accrual 848 1,216
Total loans past due and accruing 1,227 1,997
Residential first mortgage loans in process of foreclosure 100 200
Consumer | In North America offices | Residential first mortgages | Government-guaranteed    
Loans receivable    
Loans, past due 1,474 2,318
Consumer | In North America offices | Residential first mortgages | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 522 846
Consumer | In North America offices | Residential first mortgages | 30 to 89 Days Past Due | Government-guaranteed    
Loans receivable    
Loans, past due 200 300
Consumer | In North America offices | Residential first mortgages | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 371 564
Consumer | In North America offices | Residential first mortgages | Equal to greater than 90 days past due | Government-guaranteed    
Loans receivable    
Loans, past due 1,300 2,000
Consumer | In North America offices | Home equity loans    
Loans receivable    
Loans, current 18,767 22,335
Loans, net of unearned income 19,454 22,748
Loans, total non-accrual 914 1,017
Total loans past due and accruing 0 0
Home equity loans in process of foreclosure, 100 100
Consumer | In North America offices | Home equity loans | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In North America offices | Home equity loans | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 249 136
Consumer | In North America offices | Home equity loans | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 438 277
Consumer | In North America offices | Credit cards    
Loans receivable    
Loans, current 130,327 110,814
Loans, net of unearned income 133,301 113,353
Loans, total non-accrual 0 0
Total loans past due and accruing 1,509 1,243
Consumer | In North America offices | Credit cards | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In North America offices | Credit cards | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 1,465 1,296
Consumer | In North America offices | Credit cards | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 1,509 1,243
Consumer | In North America offices | Installment and other    
Loans receivable    
Loans, current 4,486 4,576
Loans, net of unearned income 4,630 4,689
Loans, total non-accrual 70 56
Total loans past due and accruing 2 2
Consumer | In North America offices | Installment and other | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In North America offices | Installment and other | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 106 80
Consumer | In North America offices | Installment and other | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 38 33
Consumer | In North America offices | Commercial market loans    
Loans receivable    
Loans, current 8,876 8,241
Loans, net of unearned income 8,973 8,318
Loans, total non-accrual 328 222
Total loans past due and accruing 14 17
Consumer | In North America offices | Commercial market loans | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In North America offices | Commercial market loans | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 23 16
Consumer | In North America offices | Commercial market loans | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 74 61
Consumer | In offices outside North America    
Loans receivable    
Loans, current 103,962 117,346
Loans, net of unearned income 105,569 119,294
Loans, total non-accrual 998 1,122
Total loans past due and accruing 239 278
Consumer | In offices outside North America | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In offices outside North America | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 910 1,080
Consumer | In offices outside North America | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 697 868
Consumer | In offices outside North America | Residential first mortgages    
Loans receivable    
Loans, current 35,862 39,551
Loans, net of unearned income 36,203 39,966
Loans, total non-accrual 360 388
Total loans past due and accruing 0 0
Residential first mortgage loans in process of foreclosure   100
Consumer | In offices outside North America | Residential first mortgages | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In offices outside North America | Residential first mortgages | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 206 240
Consumer | In offices outside North America | Residential first mortgages | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 135 175
Consumer | In offices outside North America | Credit cards    
Loans receivable    
Loans, current 22,363 25,698
Loans, net of unearned income 23,055 26,617
Loans, total non-accrual 258 261
Total loans past due and accruing 239 278
Consumer | In offices outside North America | Credit cards | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In offices outside North America | Credit cards | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 368 477
Consumer | In offices outside North America | Credit cards | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 324 442
Consumer | In offices outside North America | Installment and other    
Loans receivable    
Loans, current 22,683 27,664
Loans, net of unearned income 23,073 28,201
Loans, total non-accrual 163 226
Total loans past due and accruing 0 0
Consumer | In offices outside North America | Installment and other | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In offices outside North America | Installment and other | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 264 317
Consumer | In offices outside North America | Installment and other | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due 126 220
Consumer | In offices outside North America | Commercial market loans    
Loans receivable    
Loans, current 23,054 24,433
Loans, net of unearned income 23,238 24,510
Loans, total non-accrual 217 247
Total loans past due and accruing 0 0
Consumer | In offices outside North America | Commercial market loans | Government-guaranteed    
Loans receivable    
Loans, past due 0 0
Consumer | In offices outside North America | Commercial market loans | 30 to 89 Days Past Due    
Loans receivable    
Loans, past due 72 46
Consumer | In offices outside North America | Commercial market loans | Equal to greater than 90 days past due    
Loans receivable    
Loans, past due $ 112 $ 31