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GOODWILL AND INTANGIBLE ASSETS - Components of Intangible Assets (Details) (USD $)
In Millions, unless otherwise specified
Mar. 31, 2015
Dec. 31, 2014
Finite and Indefinite-lived Intangible Assets [Line Items]    
Gross carrying amount of Intangible assets (excluding MSRs) $ 14,869c_IntangibleAssetsExcludingMortgageServicingRightsGrossCarryingAmount $ 15,098c_IntangibleAssetsExcludingMortgageServicingRightsGrossCarryingAmount
Accumulated amortization of Intangible assets (excluding MSRs) 10,625c_IntangibleAssetsExcludingMortgageServicingRightsAccumulatedAmortization 10,532c_IntangibleAssetsExcludingMortgageServicingRightsAccumulatedAmortization
Net carrying amount of Intangible assets (excluding MSRs) 4,244c_IntangibleAssetsExcludingMortgageServicingRights 4,566c_IntangibleAssetsExcludingMortgageServicingRights
Gross carrying amount, Mortgage servicing rights (MSRs) 1,685c_MortgageServicingRightsMSRGrossCarryingAmount 1,845c_MortgageServicingRightsMSRGrossCarryingAmount
Mortgage servicing rights (MSRs) 1,685c_MortgageServicingRightsMSR 1,845c_MortgageServicingRightsMSR
Gross carrying amount of Intangible assets 16,554c_IntangibleAssetsIncludingMortgageServicingRightsGrossCarryingAmount 16,943c_IntangibleAssetsIncludingMortgageServicingRightsGrossCarryingAmount
Accumulated amortization of Intangible assets 10,625c_IntangibleAssetsIncludingMortgageServicingRightsAccumulatedAmortization 10,532c_IntangibleAssetsIncludingMortgageServicingRightsAccumulatedAmortization
Net carrying amount of Intangible assets, balance at end of period 5,929c_IntangibleAssetsIncludingMortgageServicingRights 6,411c_IntangibleAssetsIncludingMortgageServicingRights
Indefinite-lived intangible assets    
Finite and Indefinite-lived Intangible Assets [Line Items]    
Gross carrying amount of Intangible assets (excluding MSRs) 281c_IntangibleAssetsExcludingMortgageServicingRightsGrossCarryingAmount
/ us-gaap_IndefiniteLivedIntangibleAssetsByMajorClassAxis
= us-gaap_IndefinitelivedIntangibleAssetsMember
290c_IntangibleAssetsExcludingMortgageServicingRightsGrossCarryingAmount
/ us-gaap_IndefiniteLivedIntangibleAssetsByMajorClassAxis
= us-gaap_IndefinitelivedIntangibleAssetsMember
Accumulated amortization of Intangible assets (excluding MSRs) 0c_IntangibleAssetsExcludingMortgageServicingRightsAccumulatedAmortization
/ us-gaap_IndefiniteLivedIntangibleAssetsByMajorClassAxis
= us-gaap_IndefinitelivedIntangibleAssetsMember
0c_IntangibleAssetsExcludingMortgageServicingRightsAccumulatedAmortization
/ us-gaap_IndefiniteLivedIntangibleAssetsByMajorClassAxis
= us-gaap_IndefinitelivedIntangibleAssetsMember
Net carrying amount of Intangible assets (excluding MSRs) 281c_IntangibleAssetsExcludingMortgageServicingRights
/ us-gaap_IndefiniteLivedIntangibleAssetsByMajorClassAxis
= us-gaap_IndefinitelivedIntangibleAssetsMember
290c_IntangibleAssetsExcludingMortgageServicingRights
/ us-gaap_IndefiniteLivedIntangibleAssetsByMajorClassAxis
= us-gaap_IndefinitelivedIntangibleAssetsMember
Purchased credit card relationships    
Finite and Indefinite-lived Intangible Assets [Line Items]    
Gross carrying amount of Intangible assets (excluding MSRs) 7,618c_IntangibleAssetsExcludingMortgageServicingRightsGrossCarryingAmount
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_PurchasedCreditCardRelationshipsMember
7,626c_IntangibleAssetsExcludingMortgageServicingRightsGrossCarryingAmount
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_PurchasedCreditCardRelationshipsMember
Accumulated amortization of Intangible assets (excluding MSRs) 6,355c_IntangibleAssetsExcludingMortgageServicingRightsAccumulatedAmortization
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_PurchasedCreditCardRelationshipsMember
6,294c_IntangibleAssetsExcludingMortgageServicingRightsAccumulatedAmortization
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_PurchasedCreditCardRelationshipsMember
Net carrying amount of Intangible assets (excluding MSRs) 1,263c_IntangibleAssetsExcludingMortgageServicingRights
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_PurchasedCreditCardRelationshipsMember
1,332c_IntangibleAssetsExcludingMortgageServicingRights
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_PurchasedCreditCardRelationshipsMember
Core deposit intangibles    
Finite and Indefinite-lived Intangible Assets [Line Items]    
Gross carrying amount of Intangible assets (excluding MSRs) 1,122c_IntangibleAssetsExcludingMortgageServicingRightsGrossCarryingAmount
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= us-gaap_CoreDepositsMember
1,153c_IntangibleAssetsExcludingMortgageServicingRightsGrossCarryingAmount
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= us-gaap_CoreDepositsMember
Accumulated amortization of Intangible assets (excluding MSRs) 1,006c_IntangibleAssetsExcludingMortgageServicingRightsAccumulatedAmortization
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= us-gaap_CoreDepositsMember
1,021c_IntangibleAssetsExcludingMortgageServicingRightsAccumulatedAmortization
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= us-gaap_CoreDepositsMember
Net carrying amount of Intangible assets (excluding MSRs) 116c_IntangibleAssetsExcludingMortgageServicingRights
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= us-gaap_CoreDepositsMember
132c_IntangibleAssetsExcludingMortgageServicingRights
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= us-gaap_CoreDepositsMember
Other customer relationships    
Finite and Indefinite-lived Intangible Assets [Line Items]    
Gross carrying amount of Intangible assets (excluding MSRs) 518c_IntangibleAssetsExcludingMortgageServicingRightsGrossCarryingAmount
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_OtherCustomerRelationshipsMember
579c_IntangibleAssetsExcludingMortgageServicingRightsGrossCarryingAmount
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_OtherCustomerRelationshipsMember
Accumulated amortization of Intangible assets (excluding MSRs) 335c_IntangibleAssetsExcludingMortgageServicingRightsAccumulatedAmortization
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_OtherCustomerRelationshipsMember
331c_IntangibleAssetsExcludingMortgageServicingRightsAccumulatedAmortization
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_OtherCustomerRelationshipsMember
Net carrying amount of Intangible assets (excluding MSRs) 183c_IntangibleAssetsExcludingMortgageServicingRights
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_OtherCustomerRelationshipsMember
248c_IntangibleAssetsExcludingMortgageServicingRights
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_OtherCustomerRelationshipsMember
Present value of future profits    
Finite and Indefinite-lived Intangible Assets [Line Items]    
Gross carrying amount of Intangible assets (excluding MSRs) 163c_IntangibleAssetsExcludingMortgageServicingRightsGrossCarryingAmount
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_PresentValueOfFutureProfitsMember
233c_IntangibleAssetsExcludingMortgageServicingRightsGrossCarryingAmount
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_PresentValueOfFutureProfitsMember
Accumulated amortization of Intangible assets (excluding MSRs) 156c_IntangibleAssetsExcludingMortgageServicingRightsAccumulatedAmortization
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_PresentValueOfFutureProfitsMember
154c_IntangibleAssetsExcludingMortgageServicingRightsAccumulatedAmortization
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_PresentValueOfFutureProfitsMember
Net carrying amount of Intangible assets (excluding MSRs) 7c_IntangibleAssetsExcludingMortgageServicingRights
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_PresentValueOfFutureProfitsMember
79c_IntangibleAssetsExcludingMortgageServicingRights
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_PresentValueOfFutureProfitsMember
Other    
Finite and Indefinite-lived Intangible Assets [Line Items]    
Gross carrying amount of Intangible assets (excluding MSRs) 5,167c_IntangibleAssetsExcludingMortgageServicingRightsGrossCarryingAmount
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_OtherFiniteLivedIntangibleAssetsMember
5,217c_IntangibleAssetsExcludingMortgageServicingRightsGrossCarryingAmount
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_OtherFiniteLivedIntangibleAssetsMember
Accumulated amortization of Intangible assets (excluding MSRs) 2,773c_IntangibleAssetsExcludingMortgageServicingRightsAccumulatedAmortization
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_OtherFiniteLivedIntangibleAssetsMember
2,732c_IntangibleAssetsExcludingMortgageServicingRightsAccumulatedAmortization
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_OtherFiniteLivedIntangibleAssetsMember
Net carrying amount of Intangible assets (excluding MSRs) $ 2,394c_IntangibleAssetsExcludingMortgageServicingRights
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_OtherFiniteLivedIntangibleAssetsMember
$ 2,485c_IntangibleAssetsExcludingMortgageServicingRights
/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis
= c_OtherFiniteLivedIntangibleAssetsMember