-----BEGIN PRIVACY-ENHANCED MESSAGE----- Proc-Type: 2001,MIC-CLEAR Originator-Name: webmaster@www.sec.gov Originator-Key-Asymmetric: MFgwCgYEVQgBAQICAf8DSgAwRwJAW2sNKK9AVtBzYZmr6aGjlWyK3XmZv3dTINen TWSM7vrzLADbmYQaionwg5sDW3P6oaM5D3tdezXMm7z1T+B+twIDAQAB MIC-Info: RSA-MD5,RSA, BFm/XMYwtGGSw/2Ve6vReQqAuXLj/ygrepZCEfJEE6pW5IwyADs/WVEkyS4xRKrd D+q4p3uFSg/DdEOKq+RG9g== 0000950134-09-009132.txt : 20090501 0000950134-09-009132.hdr.sgml : 20090501 20090501164014 ACCESSION NUMBER: 0000950134-09-009132 CONFORMED SUBMISSION TYPE: 8-K PUBLIC DOCUMENT COUNT: 3 CONFORMED PERIOD OF REPORT: 20090429 ITEM INFORMATION: Results of Operations and Financial Condition ITEM INFORMATION: Financial Statements and Exhibits FILED AS OF DATE: 20090501 DATE AS OF CHANGE: 20090501 FILER: COMPANY DATA: COMPANY CONFORMED NAME: STARBUCKS CORP CENTRAL INDEX KEY: 0000829224 STANDARD INDUSTRIAL CLASSIFICATION: RETAIL-EATING & DRINKING PLACES [5810] IRS NUMBER: 911325671 STATE OF INCORPORATION: WA FISCAL YEAR END: 0928 FILING VALUES: FORM TYPE: 8-K SEC ACT: 1934 Act SEC FILE NUMBER: 000-20322 FILM NUMBER: 09790004 BUSINESS ADDRESS: STREET 1: P O BOX 34067 CITY: SEATTLE STATE: WA ZIP: 98124-1067 BUSINESS PHONE: 2064471575 MAIL ADDRESS: STREET 1: 2401 UTAH AVENUE SOUTH CITY: SEATTLE STATE: WA ZIP: 98134 8-K 1 v52267e8vk.htm FORM 8-K e8vk
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
 
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the
Securities and Exchange Act of 1934
Date of Report (Date of earliest event reported): April 29, 2009
STARBUCKS CORPORATION
(Exact Name of Registrant as Specified in its Charter)
         
Washington
(State or Other Jurisdiction of
Incorporation or Organization)
  0-20322
(Commission File Number)
  91-1325671
(IRS Employer
Identification No.)
2401 Utah Avenue South, Seattle, Washington 98134
(Address of Principal Executive Offices)
(206) 447-1575
(Registrant’s Telephone Number, including Area Code)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
o   Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
o   Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
o   Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
o   Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
 
 

 


 

Item 2.02 Results of Operations and Financial Condition.
On April 29, 2009, Starbucks Corporation (the “Company”) issued a press release announcing its financial results for the quarter ended March 29, 2009. Also on April 29, 2009, the Company held a conference call to discuss its financial results for the quarter ended March 29, 2009. A copy of the press release and a transcript of the conference call are furnished as Exhibit 99.1 and Exhibit 99.2, respectively.
Item 9.01 Financial Statements and Exhibits.
(d) Exhibits.
     
Exhibit No.   Description
 
   
99.1
  Earnings release of Starbucks Corporation dated April 29, 2009
99.2
  Transcript of earnings conference call on April 29, 2009

 


 

SIGNATURES
     Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned, hereunto duly authorized.
         
  STARBUCKS CORPORATION
 
 
Dated: May 1, 2009  By:   /s/ Troy Alstead    
    Troy Alstead   
    executive vice president, chief financial officer and chief administrative officer   

 


 

         
EXHIBIT INDEX
     
Exhibit No.   Description
 
   
99.1
  Earnings release of Starbucks Corporation dated April 29, 2009
 
   
99.2
  Transcript of earnings conference call on April 29, 2009

 

EX-99.1 2 v52267exv99w1.htm EX-99.1 exv99w1
Exhibit 99.1
     
Starbucks Contact, Investor Relations:
  Starbucks Contact, Media:
JoAnn DeGrande
  Deb Trevino
206-318-7118
  206-318-7100
investorrelations@starbucks.com
  press@starbucks.com
Starbucks Reports Second Quarter Fiscal 2009 Results
EPS of $0.03; Non-GAAP EPS (Excluding Restructuring) of $0.16
Ahead of Schedule on $500 Million Cost Savings
Customer-Focused Initiatives Gaining Traction
SEATTLE; April 29, 2009 — Starbucks Corporation (NASDAQ: SBUX) today reported financial results for its second quarter ended March 29, 2009.
Fiscal Second Quarter 2009 Highlights:
    Net revenues of $2.3 billion, a decrease of 7.6 percent
 
    Comparable store sales of negative eight percent; compared to negative nine percent in Q1 2009
 
    Cost reduction of approximately $120 million versus target of $100 million
 
    EPS of $0.03; Non-GAAP EPS (excluding restructuring) of $0.16
“During the second quarter, we began to see signs of traction from the cost reduction and customer-facing initiatives we’ve undertaken over the past year,” said Howard Schultz, chairman, president and ceo. “Our focus on delivering value while staying true to the premium quality and values of the brand, is paying off,” added Schultz. “Our recent introduction of Starbucks VIATM Ready-Brew is a notable case in point and is showing significant promise in multiple channels.”
“We are encouraged by the progress we have made to date on our cost saving initiatives, which has resulted in non-GAAP operating margin stabilization,” commented Troy Alstead, executive vice president and cfo. “We are building a healthier and more sustainable business model to support the company into the future and deliver value to our shareholders.”
For the second quarter of fiscal 2009, consolidated revenues were $2.3 billion compared with $2.5 billion for the second fiscal quarter of 2008, primarily driven by an eight percent decline in comparable store sales due to a five percent decline in the number of customer transactions and a three percent decrease in the average value per transaction.
Restructuring charges due to store closures, lower valuation of corporate real estate, and a reduction in non-retail positions impacted operating income and operating margin in the second fiscal quarter by $152.1 million and 650 basis points, respectively. As a result, for the 13 weeks ended March 29, 2009, operating income was $40.9 million and operating margin was 1.8 percent compared with operating income of $178.2 million and operating margin of 7.1 percent for the second fiscal quarter of 2008. On a non-GAAP basis (excluding restructuring charges), second fiscal quarter 2009 operating income was $193.0 million and operating margin was 8.3 percent. These amounts compare with non-GAAP operating income of $213.3 million and non-GAAP operating margin of 8.4 percent for the second fiscal quarter of 2008. Non-GAAP amounts in the second quarter of fiscal 2008 exclude $35.1 million of costs specifically related to the company’s transformation efforts, which were initiated in January 2008.
Net earnings for the second quarter of fiscal 2009 were $25.0 million compared with $108.7 million for the same period a year ago. Diluted earnings per share for the second quarter of 2009 was $0.03 versus $0.15 for the 13 weeks ended March 30, 2008. Non-GAAP net earnings for the second quarter fiscal 2009 were $121.1 million and non-GAAP EPS was $0.16. This compares with non-GAAP net earnings of $130.9 million and non-GAAP EPS of $0.18 for the same period a year ago, which excludes $35.1 million or $0.03 per share in transformation-related costs.

 


 

Cost Reduction Initiatives
Starbucks continues to make good progress on its fiscal 2009 target to reduce costs by $500 million. In the second quarter of fiscal 2009, the company delivered $120 million in cost savings, exceeding the targeted $100 million for the second quarter, and resulting in year-to-date cost savings of approximately $195 million. Starbucks expects to deliver cost savings of approximately $150 million in the third quarter, and approximately $175 million in the fourth quarter of fiscal 2009.
Restructuring Charges
Restructuring charges of $152.1 million for the quarter were primarily due to asset impairments, lease exit, and other costs associated with the closure of 123 U.S. company-operated stores, which accounted for $102.7 million of restructuring charges. The balance of the restructuring charges was attributable to severance charges related to the global workforce reduction of non-store partners announced on January 28, 2009 and the associated revaluation of corporate real estate facilities, as well as store impairment charges for International stores identified for closure. Starbucks actions to rationalize its global store portfolio have included the July 2008 and January 2009 announcements of plans to close a total of approximately 800 company-operated stores in the U.S., restructure its Australia market and close 61 stores, and close approximately 100 other company-operated stores internationally. Since those announcements, 507 U.S. stores and 64 International stores have been closed. The majority of the remaining store closures are expected to occur by the end of fiscal 2009, and the related lease exit costs are expected to be recognized concurrently with the actual closures.
YTD Financial Results
For the 26-week period ended March 29, 2009, consolidated net revenues declined 6.5 percent to $4.9 billion, compared with $5.3 billion for the first half of fiscal 2008. Restructuring charges associated with the store closures and workforce reductions impacted operating income and operating margin for the first half of fiscal 2009 by $227.6 million and 460 basis points, respectively. As a result, for the fiscal year-to-date period ended March 29, 2009, operating income was $158.6 million and operating margin was 3.2 percent. Non-GAAP operating income and non-GAAP operating margin, which exclude restructuring charges, were $386.2 million and 7.8 percent for the first half of fiscal 2009, respectively. This compared with non-GAAP operating income of $546.4 million and non-GAAP operating margin of 10.3 percent for the first half of fiscal 2008, each of which excluded transformation-related costs totaling $35.1 million.
Net earnings totaled $89.3 million and EPS was $0.12 for the 26-weeks ended March 29, 2009, versus $316.8 million and $0.43, respectively, for the same period a year ago. Excluding restructuring charges, non-GAAP net earnings were $234.2 million and non-GAAP EPS was $0.32 for the first half of fiscal 2009. This compares with non-GAAP net earnings of $339.0 million and non-GAAP EPS of $0.46 for the same period a year ago, which excludes $35.1 million or $0.03 per share in transformation-related costs.
U.S. Segment Results
For the second quarter of fiscal 2009, U.S. total net revenues were $1.8 billion, a decline of $131.5 million, or 6.8 percent, due to decreased revenues from company-operated retail stores. U.S. comparable store sales declined eight percent, due to a five percent decline in the number of transactions and a three percent decrease in the average value per transaction. Specialty revenues declined 3.9 percent to $202.6 million driven by softer foodservice revenues.

 


 

For the second quarter, the U.S. segment produced operating income of $90.6 million, compared with $193.9 million for the same period a year ago. Operating margin was 5.0 percent of related revenues for the second quarter fiscal 2009 compared with 10.0 percent in the corresponding period of fiscal 2008. This decrease was driven by restructuring charges of $106.8 million recorded in the period, which had a 590 basis point impact.
Excluding restructuring charges, U.S. segment non-GAAP operating margin for the second quarter of fiscal 2009 was 10.9 percent versus non-GAAP operating margin of 11.5 percent for the same period a year ago, which excludes transformation-related costs. As a percent of total revenues, cost of sales including occupancy costs increased to 42.3 percent during the second quarter of fiscal 2009, compared with 41.4 percent for the prior-year period, due to both higher occupancy costs resulting from the impact of deleverage, and higher beverage costs as a result of new product innovations and higher coffee costs. Partially offsetting this increase was lower other operating expenses, which decreased 60 basis points to 2.3 percent of total revenues, primarily due to the reduction in force within our Specialty operations.
International Segment Results
International total net revenues were $433.7 million for the 13 weeks ended March 29, 2009, down $59.7 million, or 12.1 percent, compared with the same period last year, primarily due to the impact of a stronger U.S. dollar relative to the British pound and Canadian dollar. Also contributing to the decrease in International revenues was a three percent decline in comparable store sales, due to a two percent decline in the number of transactions and a one percent decrease in the average value per transaction. The UK and Canadian markets reported negative comparable store sales for the quarter.
International operating income decreased to $6.0 million for the second quarter of fiscal 2009 versus $17.8 million for the same period a year ago, with the related operating margin contracting 220 basis points to 1.4 percent of related revenues, from 3.6 percent in the second quarter of fiscal 2008. This decrease was driven by restructuring charges of $14.9 million recorded in the period, which had a 340 basis point impact. Excluding restructuring charges, non-GAAP operating margin for the second quarter of fiscal 2009 was 4.8 percent versus non-GAAP operating margin of 5.1 percent for the same period a year ago, which excludes transformation-related costs.
Global Consumer Products Group Segment Results
Global Consumer Products Group (CPG) total net revenues decreased by two percent to $94.8 million for the second quarter of fiscal 2009, due primarily to lower margin on sales of packaged coffee as a result of discounting, as well as lower volume to the trade.
Operating income for the CPG segment increased to $45.3 million for the 13 weeks ended March 29, 2009, a six percent increase over the $42.7 million reported for the second quarter of fiscal 2008. Operating margin increased 350 basis points to 47.8 percent of related revenues from 44.3 percent for the prior year period. This increase was due primarily to lower income from equity investees in the second quarter fiscal 2008 resulting from product write-offs within the North American Coffee Partnership in that period.

 


 

Balance Sheet and Cash Flows
For the 26-week period ended March 29, 2009, cash flow from operations was $715 million, compared with $765 million for the same period in fiscal 2008, while capital expenditures for the first half of fiscal 2009 declined to $237 million versus $505 million for the prior-year period. Free cash flow for the 26 weeks ended March 29, 2009 was $479 million and was used to reduce short-term debt. Starbucks defines free cash flow as cash flow from operations less capital expenditures. At the end of the second quarter of fiscal 2009, Starbucks short-term borrowings were $226 million and cash, cash equivalents, and short-term investments totaled $295 million, $69 million in excess of the company’s short-term borrowings balance.
Fiscal 2009 Targets
Starbucks now expects to add approximately 20 net new stores to its global store base in fiscal 2009. This revised target includes a net reduction of approximately 425 company-operated stores in the U.S. and the net addition of approximately 60 company-operated stores internationally. The Company now expects to open approximately 65 net new licensed stores in the U.S. and approxiamately 320 net new licensed stores internationally.
Capital expenditures for fiscal 2009 remain unchanged, at approximately $600 million. Additionally, as announced in March, Starbucks fiscal 2009 cash from operations is expected to exceed $1 billion, with resulting free cash in excess of $500 million.
Conference Call
Starbucks will be holding a conference call today at 2:00 p.m. Pacific Time, which will be hosted by Howard Schultz, chairman, president and ceo, and Troy Alstead, executive vice president and chief financial officer. The call will be broadcast live over the Internet and can be accessed at the company’s web site address of http://investor.starbucks.com. A replay of the call will be available via telephone through 9:00 p.m. Pacific Time on Friday, May 1, 2009, by calling 1-800-642-1687, reservation number 61843632. A replay of the call will also be available via the Investor Relations page on Starbucks.com through approximately 5:00 p.m. Pacific Time on Friday, May 29, 2009, at the following URL: http://investor.starbucks.com.
The company’s consolidated statements of earnings, operating segment results, and other additional information have been provided on the following pages in accordance with current year classifications. This information should be reviewed in conjunction with this press release. Please refer to the company’s Annual Report on Form 10-K for the fiscal year ended September 28, 2008 for additional information.
About Starbucks
Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting the highest quality arabica coffee in the world. Today, with stores around the globe, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at www.starbucks.com.
Forward-Looking Statements
This release contains forward-looking statements relating to certain company initiatives and plans, as well as trends in or expectations regarding, the expected effects of restructuring and other initiatives, store openings and closings, cost savings, restructuring charges, cash from operations, capital expenditures and free cash flows. These forward-looking statements are based on currently available operating, financial and competitive information and are subject to a number of significant risks and uncertainties. Actual future results may differ materially depending on a variety of factors including, but not limited to, coffee, dairy and other raw material prices and availability, successful execution of the company’s restructuring and other initiatives, fluctuations in U.S. and international economies and currencies, the impact of competition, the effect of legal proceedings, and other risks detailed in the company filing with the Securities and Exchange Commission, including the “Risk Factors” section of Starbucks Annual Report on Form 10-K for the fiscal year ended September 28, 2008. The company assumes no obligation to update any of these forward-looking statements.

 


 

STARBUCKS CORPORATION
CONSOLIDATED STATEMENTS OF EARNINGS

(unaudited)
                                         
    13 Weeks Ended   13 Weeks Ended
    Mar 29,   Mar 30,   %   Mar 29,   Mar 30,
    2009   2008   Change   2009   2008
    (in millions, except per share data)   As a % of total net revenues
 
                                       
Net revenues:
                                       
Company-operated retail
  $ 1,961.8     $ 2,142.9       (8.5 )%     84.1 %     84.8 %
Specialty:
                                       
Licensing
    282.8       274.4       3.1       12.1       10.9  
Foodservice and other
    88.7       108.7       (18.4 )     3.8       4.3  
                 
Total specialty
    371.5       383.1       (3.0 )     15.9       15.2  
                 
Total net revenues
    2,333.3       2,526.0       (7.6 )     100.0       100.0  
 
                                       
Cost of sales including occupancy costs
    1,043.5       1,106.7       (5.7 )     44.7       43.8  
Store operating expenses
    819.6       927.1       (11.6 )     35.1       36.7  
Other operating expenses
    64.0       82.8       (22.7 )     2.7       3.3  
Depreciation and amortization expenses
    134.1       138.1       (2.9 )     5.7       5.5  
General and administrative expenses
    104.3       117.6       (11.3 )     4.5       4.7  
Restructuring charges
    152.1       0.0     nm     6.5        
                 
Total operating expenses
    2,317.6       2,372.3       (2.3 )     99.3       93.9  
 
                                       
Income from equity investees
    25.2       24.5       2.9       1.1       1.0  
                 
Operating income
    40.9       178.2       (77.0 )     1.8       7.1  
 
                                       
Interest income and other, net
    2.9       0.2     nm     0.1        
Interest expense
    (8.9 )     (11.2 )     (20.5 )     (0.4 )     (0.4 )
                 
Earnings before income taxes
    34.9       167.2       (79.1 )     1.5       6.6  
 
                                       
Income taxes
    9.9       58.5       (83.1 )     0.4       2.3  
                 
Net earnings
  $ 25.0     $ 108.7       (77.0 )     1.1 %     4.3 %
                 
 
                                       
Net earnings per common share — diluted
  $ 0.03     $ 0.15       (80.0 )%                
                 
Weighted avg. shares outstanding — diluted
    739.9       739.3                          
                 
Supplemental Ratios:
               
Store operating expenses as a percentage of Company-operated retail revenues
    41.8 %     43.3 %
Other operating expenses as a percentage of specialty revenues
    17.2 %     21.6 %
Effective tax rate
    28.4 %     35.0 %

 


 

STARBUCKS CORPORATION
CONSOLIDATED STATEMENTS OF EARNINGS

(unaudited)
                                         
    26 Weeks Ended   26 Weeks Ended
    Mar 29,   Mar 30,   %   Mar 29,   Mar 30,
    2009   2008   Change   2009   2008
    (in millions, except per share data)   As a % of total net revenues
Net revenues:
                                       
Company-operated retail
  $ 4,138.0     $ 4,494.4       (7.9 )%     83.6 %     84.9 %
Specialty:
                                       
Licensing
    617.1       579.2       6.5       12.5       10.9  
Foodservice and other
    193.4       220.0       (12.1 )     3.9       4.2  
                 
Total specialty
    810.5       799.2       1.4       16.4       15.1  
                 
Total net revenues
    4,948.5       5,293.6       (6.5 )     100.0       100.0  
 
                                       
Cost of sales including occupancy costs
    2,240.3       2,292.7       (2.3 )     45.3       43.3  
Store operating expenses
    1,756.2       1,854.4       (5.3 )     35.5       35.0  
Other operating expenses
    136.6       168.5       (18.9 )     2.8       3.2  
Depreciation and amortization expenses
    268.4       271.3       (1.1 )     5.4       5.1  
General and administrative expenses
    209.5       243.5       (14.0 )     4.2       4.6  
Restructuring charges
    227.6           nm     4.6        
                 
Total operating expenses
    4,838.6       4,830.4       0.2       97.8       91.2  
 
                                       
Income from equity investees
    48.7       48.1       1.2       1.0       0.9  
                 
Operating income
    158.6       511.3       (69.0 )     3.2       9.7  
 
                                       
Interest income and other, net
    (3.5 )     10.9     nm     (0.1 )     0.2  
Interest expense
    (21.9 )     (28.3 )     (22.6 )     (0.4 )     (0.5 )
                 
Earnings before income taxes
    133.2       493.9       (73.0 )     2.7       9.3  
 
                                       
Income taxes
    43.9       177.1       (75.2 )     0.9       3.3  
                 
Net earnings
  $ 89.3     $ 316.8       (71.8 )     1.8 %     6.0 %
                 
 
                                       
Net earnings per common share — diluted
  $ 0.12     $ 0.43       (72.1 )%                
                 
Weighted avg. shares outstanding — diluted
    739.5       742.2                          
                 
Supplemental Ratios:
               
Store operating expenses as a percentage of Company-operated retail revenues
    42.4 %     41.3 %
Other operating expenses as a percentage of specialty revenues
    16.9 %     21.1 %
Effective tax rate
    33.0 %     35.9 %

 


 

Segment Results
The tables below present reportable segment results net of intersegment eliminations (in millions):
                                         
    Mar 29,     Mar 30,     %     Mar 29,     Mar 30,  
United States   2009     2008     Change     2009     2008  
         
                            As a % of US  
                            total net revenues  
         
13 Weeks Ended
                                       
Net revenues:
                                       
Company-operated retail
  $ 1,602.2     $ 1,725.5       (7.1 )%     88.8 %     89.1 %
Specialty:
                                       
Licensing
    123.9       115.1       7.6       6.9       5.9  
Foodservice and other
    78.7       95.7       (17.8 )     4.4       4.9  
                 
Total specialty
    202.6       210.8       (3.9 )     11.2       10.9  
                 
Total net revenues
    1,804.8       1,936.3       (6.8 )     100.0       100.0  
 
                                       
Cost of sales including occupancy costs
    764.3       802.0       (4.7 )     42.3       41.4  
Store operating expenses
    684.0       762.1       (10.2 )     37.9       39.4  
Other operating expenses
    40.7       55.5       (26.7 )     2.3       2.9  
Depreciation and amortization expenses
    97.2       102.2       (4.9 )     5.4       5.3  
General and administrative expenses
    21.2       19.9       6.5       1.2       1.0  
Restructuring charges
    106.8           nm       5.9        
                 
Total operating expenses
    1,714.2       1,741.7       (1.6 )     95.0       89.9  
Income from equity investees
          (0.7 )   nm              
                 
Operating income
  $ 90.6     $ 193.9       (53.3 )%     5.0 %     10.0 %
                 
 
                                       
Supplemental Ratios:
                                       
Store operating expenses as a percentage of Company-operated retail revenues
                            42.7 %     44.2 %
Other operating expenses as a percentage of specialty revenues
                            20.1 %     26.3 %
 
                                       
26 Weeks Ended
                                       
Net revenues:
                                       
Company-operated retail
  $ 3,364.0     $ 3,615.8       (7.0) %     88.3 %     89.0 %
Specialty:
                                       
Licensing
    274.8       253.0       8.6       7.2       6.2  
Foodservice and other
    171.2       193.7       (11.6 )     4.5       4.8  
                 
Total specialty
    446.0       446.7       (0.2 )     11.7       11.0  
                 
Total net revenues
    3,810.0       4,062.5       (6.2 )     100.0       100.0  
Cost of sales including occupancy costs
    1,645.2       1,674.9       (1.8 )     43.2       41.2  
Store operating expenses
    1,450.4       1,527.0       (5.0 )     38.1       37.6  
Other operating expenses
    88.7       114.5       (22.5 )     2.3       2.8  
Depreciation and amortization expenses
    194.6       200.6       (3.0 )     5.1       4.9  
General and administrative expenses
    45.8       40.4       13.4       1.2       1.0  
Restructuring charges
    161.2           nm       4.2        
                 
Total operating expenses
    3,585.9       3,557.4       0.8       94.1       87.6  
Income from equity investees
    0.5       (0.3 )   nm              
                 
Operating income $
    224.6     $ 504.8       (55.5 )%     5.9 %     12.4 %
                 
 
                                       
Supplemental Ratios:
                                       
Store operating expenses as a percentage of Company-operated retail revenues
                            43.1 %     42.2 %
Other operating expenses as a percentage of specialty revenues
                            19.9 %     25.6 %


 

                                         
    Mar 29,   Mar 30,   %   Mar 29,   Mar 30,
International   2009   2008   Change   2009   2008
                            As a % of International
                            total net revenues
13 Weeks Ended
                                       
Net revenues:
                                       
Company-operated retail
  $ 359.6     $ 417.4       (13.8 )%     82.9 %     84.6 %
Specialty:
                                       
Licensing
    64.1       63.0       1.7       14.8       12.8  
Foodservice and other
    10.0       13.0       (23.1 )     2.3       2.6  
                 
Total specialty
    74.1       76.0       (2.5 )     17.1       15.4  
                 
Total net revenues
    433.7       493.4       (12.1 )     100.0       100.0  
 
                                       
Cost of sales including occupancy costs
    220.7       247.8       (10.9 )     50.9       50.2  
Store operating expenses
    135.6       165.0       (17.8 )     31.3       33.4  
Other operating expenses
    19.2       22.5       (14.7 )     4.4       4.6  
Depreciation and amortization expenses
    23.9       26.5       (9.8 )     5.5       5.4  
General and administrative expenses
    24.5       29.0       (15.5 )     5.6       5.9  
Restructuring charges
    14.9           nm     3.4        
                 
Total operating expenses
    438.8       490.8       (10.6 )     101.2       99.5  
 
                                       
Income from equity investees
    11.1       15.2       (27.0 )     2.6       3.1  
                 
Operating income
  $ 6.0     $ 17.8       (66.3 )%     1.4 %     3.6 %
                 
 
                                       
Supplemental Ratios:                
Store operating expenses as a percentage of Company-operated retail revenues     37.7 %     39.5 %
Other operating expenses as a percentage of specialty revenues     25.9 %     29.6 %
 
                                       
26 Weeks Ended
                                       
Net revenues:
                                       
Company-operated retail
  $ 774.0     $ 878.6       (11.9 )%     83.3 %     85.0 %
Specialty:
                                       
Licensing
    133.2       129.3       3.0       14.3       12.5  
Foodservice and other
    22.2       26.3       (15.6 )     2.4       2.5  
                 
Total specialty
    155.4       155.6       (0.1 )     16.7       15.0  
                 
Total net revenues
    929.4       1,034.2       (10.1 )     100.0       100.0  
 
                                       
Cost of sales including occupancy costs
    472.1       507.8       (7.0 )     50.8       49.1  
Store operating expenses
    305.8       327.4       (6.6 )     32.9       31.7  
Other operating expenses
    36.5       43.3       (15.7 )     3.9       4.2  
Depreciation and amortization expenses
    49.3       52.2       (5.6 )     5.3       5.0  
General and administrative expenses
    52.9       58.9       (10.2 )     5.7       5.7  
Restructuring charges
    16.9           nm     1.8        
                 
Total operating expenses
    933.5       989.6       (5.7 )     100.4       95.7  
 
                                       
Income from equity investees
    23.0       27.3       (15.8 )     2.5       2.6  
                 
Operating income
  $ 18.9     $ 71.9       (73.7 )%     2.0 %     7.0 %
                 
 
                                       
Supplemental Ratios:                
Store operating expenses as a percentage of Company-operated retail revenues     39.5 %     37.3 %
Other operating expenses as a percentage of specialty revenues     23.5 %     27.8 %


 

                                         
Global CPG   Mar 29,     Mar 30,     %     Mar 29,     Mar 30,  
    2009     2008     Change     2009     2008  
                            As a % of CPG  
                            total net revenues  
13 Weeks Ended
                                       
Licensing revenues
  $ 94.8     $ 96.3       (1.6) %     100.0 %     100.0 %
                 
Total specialty revenues
    94.8       96.3       (1.6 )     100.0       100.0  
 
                                       
Cost of sales
    58.5       56.9       2.8       61.7       59.1  
Other operating expenses
    4.1       4.8       (14.6 )     4.3       5.0  
General and administrative expenses
    0.8       1.9       (57.9 )     0.8       2.0  
Restructuring charges
    0.2           nm     0.2        
                 
Total operating expenses
    63.6       63.6       0.0       67.1       66.0  
 
                                       
Income from equity investees
    14.1       10.0       41.0       14.9       10.4  
                 
Operating income
  $ 45.3     $ 42.7       6.1 %     47.8 %     44.3 %
                 
 
                                       
26 Weeks Ended
                                       
Licensing revenues
  $ 209.1     $ 196.9       6.2 %     100.0 %     100.0 %
                 
Total specialty revenues
    209.1       196.9       6.2       100.0       100.0  
 
                                       
Cost of sales
    123.0       110.0       11.8       58.8       55.9  
Other operating expenses
    11.4       10.7       6.5       5.5       5.4  
General and administrative expenses
    2.9       4.0       (27.5 )     1.4       2.0  
Restructuring charges
    0.2           nm     0.1        
                 
Total operating expenses
    137.5       124.7       10.3       65.8       63.3  
 
                                       
Income from equity investees
    25.2       21.1       19.4       12.1       10.7  
                 
Operating income
  $ 96.8     $ 93.3       3.8 %     46.3 %     47.4 %
                 
                                         
Unallocated Corporate   Mar 29,     Mar 30,     %     Mar 29,     Mar 30,  
    2009     2008     Change     2009     2008  
                            As a % of total net revenues  
13 Weeks Ended
                                       
Depreciation and amortization expenses
  $ 13.0     $ 9.4       38.3 %     0.6 %     0.4 %
General and administrative expenses
    57.8       66.8       (13.5 )     2.5       2.6  
Restructuring charges
    30.2           nm     1.3        
                 
Operating loss
  $ (101.0 )   $ (76.2 )     32.5 %     (4.3) %     (3.0) %
                 
 
                                       
26 Weeks Ended
                                       
Depreciation and amortization expenses
  $ 24.5     $ 18.5       32.4 %     0.5 %     0.3 %
General and administrative expenses
    107.9       140.2       (23.0 )     2.2       2.6  
Restructuring charges
    49.3           nm     1.0        
                 
Operating loss
  $ (181.7 )   $ (158.7 )     14.5 %     (3.7) %     (3.0) %
                 


 

STARBUCKS CORPORATION
CONSOLIDATED BALANCE SHEETS

(in millions, except per share data)
(unaudited)
                 
    Mar 29, 2009     Sep 28, 2008  
ASSETS
               
Current assets:
               
Cash and cash equivalents
  $ 253.2     $ 269.8  
Short-term investments — available-for-sale securities
    7.8       3.0  
Short-term investments — trading securities
    33.5       49.5  
Accounts receivable, net
    309.3       329.5  
Inventories
    627.8       692.8  
Prepaid expenses and other current assets
    159.6       169.2  
Deferred income taxes, net
    212.9       234.2  
 
           
Total current assets
    1,604.1       1,748.0  
 
               
Long-term investments — available-for-sale securities
    77.2       71.4  
Equity and cost investments
    310.2       302.6  
Property, plant and equipment, net
    2,658.0       2,956.4  
Other assets
    303.4       261.1  
Other intangible assets
    67.3       66.6  
Goodwill
    261.1       266.5  
 
           
TOTAL ASSETS
  $ 5,281.3     $ 5,672.6  
 
           
 
               
LIABILITIES AND SHAREHOLDERS’ EQUITY
               
Current liabilities:
               
Commercial paper and short-term borrowings
  $ 226.0     $ 713.0  
Accounts payable
    266.5       324.9  
Accrued compensation and related costs
    236.6       253.6  
Accrued occupancy costs
    135.9       136.1  
Accrued taxes
    101.6       76.1  
Insurance reserves
    148.3       152.5  
Other accrued expenses
    139.1       164.4  
Deferred revenue
    431.4       368.4  
Current portion of long-term debt
    0.5       0.7  
 
           
Total current liabilities
    1,685.9       2,189.7  
 
Long-term debt
    549.4       549.6  
Other long-term liabilities
    415.6       442.4  
 
           
Total liabilities
    2,650.9       3,181.7  
 
               
Shareholders’ equity:
               
Common stock ($0.001 par value) — authorized, 1,200.0 shares; issued and outstanding, 739.1 and 735.5 shares, respectively, (includes 3.4 common stock units in both periods)
    0.7       0.7  
Additional paid-in-capital
    61.2        
Other additional paid-in-capital
    39.4       39.4  
Retained earnings
    2,491.7       2,402.4  
Accumulated other comprehensive income
    37.4       48.4  
 
           
Total shareholders’ equity
    2,630.4       2,490.9  
 
           
TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY
  $ 5,281.3     $ 5,672.6  
 
           

 


 

STARBUCKS CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS

(unaudited and in millions)
                 
    26 Weeks Ended  
    Mar 29, 2009     Mar 30, 2008  
OPERATING ACTIVITIES:
               
Net earnings
  $ 89.3     $ 316.8  
Adjustments to reconcile net earnings to net cash provided by operating activities:
               
Depreciation and amortization
    282.2       286.3  
Provision for impairments and asset disposals
    145.7       42.4  
Deferred income taxes, net
    (29.9 )     (15.7 )
Equity in income of investees
    (29.6 )     (22.9 )
Distributions of income from equity investees
    18.8       17.3  
Stock-based compensation
    42.5       39.3  
Tax benefit from exercise of stock options
    0.6       2.8  
Excess tax benefit from exercise of stock options
    (5.9 )     (7.7 )
Other
    16.1       (0.2 )
Cash provided/(used) by changes in operating assets and liabilities:
               
Inventories
    59.9       87.8  
Accounts payable
    (47.3 )     (70.0 )
Accrued taxes
    29.9       (53.4 )
Deferred revenue
    66.9       79.8  
Other operating assets and liabilities
    76.2       62.5  
 
           
Net cash provided by operating activities
    715.4       765.1  
 
INVESTING ACTIVITIES:
               
Purchase of available-for-sale securities
    (7.0 )     (56.6 )
Maturity of available-for-sale securities
          15.3  
Sale of available-for-sale securities
          75.9  
Net purchases of equity, other investments and other assets
    (10.7 )     (26.9 )
Net additions to property, plant and equipment
    (236.9 )     (505.1 )
 
           
Net cash used by investing activities
    (254.6 )     (497.4 )
 
FINANCING ACTIVITIES:
               
Repayments of commercial paper
    (21,335.5 )     (44,798.7 )
Proceeds from issuance of commercial paper
    20,928.4       44,789.1  
Repayments of short-term borrowings
    (1,113.0 )      
Proceeds from short-term borrowings
    1,033.0       1.1  
Proceeds from issuance of common stock
    17.1       59.3  
Excess tax benefit from exercise of stock options
    5.9       7.7  
Principal payments on long-term debt
    (0.3 )     (0.3 )
Repurchase of common stock
          (311.4 )
Other
    (0.8 )     (0.7 )
 
           
Net cash used by financing activities
    (465.2 )     (253.9 )
 
Effect of exchange rate changes on cash and cash equivalents
    (12.2 )     8.3  
 
           
Net increase/(decrease) in cash and cash equivalents
    (16.6 )     22.1  
CASH AND CASH EQUIVALENTS:
               
Beginning of period
    269.8       281.3  
 
           
 
End of the period
  $ 253.2     $ 303.4  
 
           
SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION:
               
Net repayments of short-term borrowings for the period
  $ (487.1 )   $ (8.5 )
Cash paid during the period for:
               
Interest, net of capitalized interest
  $ 22.6     $ 27.8  
Income taxes
  $ 47.1     $ 231.0  

 


 

Fiscal Second Quarter 2009 Store Data
The company’s store data for the periods presented are as follows:
                                                 
    Net stores opened/(closed) during the period    
    13 Weeks Ended   26 Weeks Ended   Stores open as of
    Mar 29,   Mar 30,   Mar 29,   Mar 30,   Mar 29,   Mar 30,
    2009   2008   2009   2008   2009   2008
             
United States:
                                               
Company-operated Stores
    (103 )     170       (203 )     464       7,035       7,257  
Licensed Stores
    12       96       82       286       4,411       4,177  
             
 
    (91 )     266       (121 )     750       11,446       11,434  
             
International:
                                               
Company-operated Stores (1)
    21       73       90       163       2,069       1,906  
Licensed Stores (1)
    57       131       213       302       3,347       2,886  
             
 
    78       204       303       465       5,416       4,792  
             
Total
    (13 )     470       182       1,215       16,862       16,226  
             
 
(1)   International store data has been adjusted for the acquisition of retail store locations in Quebec and Atlantic Canada from former licensees Coffee Vision, Inc. and Coffee Vision Atlantic, Inc., by reclassifying historical information from Licensed Stores to Company-operated Stores.
FISCAL 2009 REVISED NET NEW STORE TARGETS
         
Company-operated net new stores
       
United States
       
New
    95  
Closed
    (520 )
 
       
Total company-operated United States
    (425 )
 
       
International
       
New
    145  
Closed
    (85 )
 
       
Total company-operated International
    60  
 
       
 
       
Total company-operated net new stores
  (365)
 
       
 
       
Licensed net new stores
       
United States
    65  
International
    320  
 
       
Total licensed net new stores
    385  
 
       
 
       
Total consolidated net new stores
    20  
 
       

 


 

Non-GAAP Disclosure
In addition to the GAAP results provided in this release, the company provides non-GAAP operating income, non-GAAP operating margin, non-GAAP net earnings, non-GAAP earnings per share (non-GAAP EPS), and non-GAAP store operating expense as a percentage of related retail revenue (non-GAAP store operating expense ratio), as well as free cash flow. These non-GAAP financial measures are not in accordance with, or an alternative for, generally accepted accounting principles in the United States. The GAAP measure most directly comparable to non-GAAP operating income, non-GAAP operating margin, non-GAAP net earnings, non-GAAP earnings per share (non-GAAP EPS), and non-GAAP store operating expense ratio are operating income, operating margin, and net earnings, diluted net earnings per share and store operating expense as a percentage of related retail revenues, respectively. The GAAP measure most directly comparable to free cash flow is cash flow from operations (or net cash provided by operating activities).
The non-GAAP financial measures provided in this release for fiscal 2009, other than free cash flow, exclude restructuring charges, primarily related to company-operated store closures and the impacts of the recent global workforce reductions. The non-GAAP financial measures provided in this release for fiscal 2008 exclude costs related to the company’s transformation efforts during such periods consisting primarily of charges related to slowing the pace of U.S. store openings and the associated termination of future site commitments, related inventory and store assets. Free cash flow is defined as cash flow from operations less capital expenditures (or net additions to property, plant and equipment). The company’s management believes that providing these non-GAAP financial measures better enables investors to understand and evaluate the company’s historical and prospective operating performance. More specifically, for historical non-GAAP financial measures other than free cash flow, management excludes each of those items mentioned above because it believes that these costs do not reflect expected future operating expenses and do not contribute to a meaningful evaluation of the company’s future operating performance or comparisons to the company’s past operating performance.
These non-GAAP financial measures may have limitations as analytical tools, and these measures should not be considered in isolation or as a substitute for analysis of the company’s results as reported under GAAP. Other companies may calculate these non-GAAP financial measures differently than the company does, limiting the usefulness of those measures for comparative purposes.

 


 

STARBUCKS CORPORATION
RECONCILIATION OF SELECTED GAAP MEASURES TO NON-GAAP MEASURES

(unaudited)
(in millions, except per share data)
                                 
    13 Weeks Ended     26 Weeks Ended  
    Mar 29,     Mar 30,     Mar 29,     Mar 30,  
    2009     2008     2009     2008  
Consolidated
                               
Operating income, as reported (GAAP)
  $ 40.9     $ 178.2     $ 158.6     $ 511.3  
Restructuring charges
    152.1             227.6        
Other transformation charges
          35.1             35.1  
 
                       
Non-GAAP operating income
  $ 193.0     $ 213.3     $ 386.2     $ 546.4  
 
                       
 
Operating margin, as reported (GAAP)
    1.8 %     7.1 %     3.2 %     9.7 %
Restructuring charges
    6.5             4.6        
Other transformation charges
          1.3             0.6  
 
                       
Non-GAAP operating margin
    8.3 %     8.4 %     7.8 %     10.3 %
 
                       
 
Net earnings, as reported (GAAP)
  $ 25.0     $ 108.7     $ 89.3     $ 316.8  
Restructuring charges, net of tax
    96.1             144.9        
Other transformation charges, net of tax
          22.2             22.2  
 
                       
Non-GAAP net earning
  $ 121.1     $ 130.9     $ 234.2     $ 339.0  
 
                       
 
EPS, as reported (GAAP)
  $ 0.03     $ 0.15     $ 0.12     $ 0.43  
Restructuring charges, net of tax
    0.13             0.20        
Other transformation charges, net of tax
          0.03             0.03  
 
                       
Non-GAAP EPS
  $ 0.16     $ 0.18     $ 0.32     $ 0.46  
 
                       
United States
                               
Operating income, as reported (GAAP)
  $ 90.6     $ 193.9     $ 224.6     $ 504.8  
Restructuring charges
    106.8             161.2        
Other transformation charges
          28.0             28.0  
 
                       
Non-GAAP operating income
  $ 197.4     $ 221.9     $ 385.8     $ 532.8  
 
                       
 
Store operating expense ratio, as reported (GAAP)
    42.7 %     44.2 %     43.1 %     42.2 %
Restructuring charges
                       
Other transformation charges
          (1.7 )%     %     (0.8 )%
 
                       
Non-GAAP operating expense ratio
    42.7 %     42.5 %     43.1 %     41.4 %
 
                       
 
Operating margin, as reported (GAAP)
    5.0 %     10.0 %     5.9 %     12.4 %
Restructuring charges
    5.9             4.2        
Other transformation charges
          1.5             0.7  
 
                       
Non-GAAP operating margin
    10.9 %     11.5 %     10.1 %     13.1 %
 
                       
International
                               
Operating income, as reported (GAAP)
  $ 6.0     $ 17.8     $ 18.9     $ 71.9  
Restructuring charges
    14.9             16.9        
Other transformation charges
          7.6             7.6  
 
                       
Non-GAAP operating income
  $ 20.9     $ 25.4     $ 35.8     $ 79.5  
 
                       
 
Operating margin, as reported (GAAP)
    1.4 %     3.6 %     2.0 %     7.0 %
Restructuring charges
    3.4             1.8        
Other transformation charges
          1.5             0.7  
 
                       
Non-GAAP operating margin
    4.8 %     5.1 %     3.9 %     7.7 %
 
                       
Free Cash Flow
                               
Net cash provided by operating activities
                  $ 715.4     $ 765.1  
Net additions to property, plant and equipment
                    (236.9 )     (505.1 )
 
                           
Free cash flow
                  $ 478.5     $ 260.0  
 
                           
###
© 2009 Starbucks Coffee Company. All rights reserved.

 

EX-99.2 3 v52267exv99w2.htm EXHIBIT 99.2 exv99w2
Exhibit 99.2
FY 2009 Q2 Earnings Release Conference Call Transcript
April 29, 2009
5:00 PM ET
This transcript is provided by Starbucks Corporation only for reference purposes. Information presented
was current only as of the date of the conference call, and may have subsequently changed
materially. Starbucks Corporation does not update or delete outdated information contained in this
transcript, and disclaims any obligation to do so.
Operator
     Good afternoon. My name is Jennifer and I will be your conference operator today. At this time I would like to welcome everyone to the Starbucks Coffee Company second quarter fiscal 2009 conference call. All lines have been placed on mute to prevent any background noise. After the speakers’ remarks there will be a question and answer session. (Operator instructions). Thank you. Ms. DeGrande, you may begin your conference.
JoAnn DeGrande — Starbucks Coffee Company — IR
     Thank you. Good afternoon, ladies and gentlemen. This is JoAnn DeGrande, Director of Investor Relations at Starbucks Coffee Company. With me today are Howard Schultz, Chairman, President and CEO; and Troy Alstead, CFO. Q&A will follow today’s prepared remarks.
Before we get started I would like to remind you that this conference call will contain forward-looking statements. Forward-looking statements are subject to various risks and uncertainties that could cause our actual results to differ materially from these statements and should be considered in conjunction with cautionary statements and risk factors discussed in the filings with the SEC, including our last annual report on Form 10-K and subsequent reports on Form 10-Q. Starbucks assumes no obligation to update any of these forward-looking statements or information.
Please refer to the investor relations section of Starbucks’ website at www.Starbucks.com to find disclosures and reconciliations of non-GAAP financial measures mentioned on today’s call with their corresponding GAAP measures.
Now I would like to turn the call over to Howard Schultz. Howard?
Howard Schultz — Starbucks Coffee Company — Chairman, President, CEO
     Thank you, JoAnn, and good afternoon, everyone. Let me start by saying that shortly after my return as CEO, I instructed our leadership team to scrutinize all aspects of our business and operations and to wring out savings and efficiencies wherever possible. They did just that. As a result, I can report that over the last year we have identified and are in the process of implementing over $500 million of permanent reductions in our cost structure in fiscal ‘09.
Importantly, these changes have not come at the expense of the Starbucks customer experience. These are permanent changes that reflect more disciplined management and better store unit economics. The changes will remain part of our organization and culture and will pay off even more as the economy improves. And at midyear we are ahead of plan on our cost-saving efforts.

 


 

During the second quarter we began to see early signs of progress, particularly in our US business, in terms of operating margin. We are also seeing some signs of sequential improvement over Q1 in terms of consumer sentiment and traffic in our US company-operated stores, but I think it’s still too early to call it a trend. The global economy continues to be weak, and we are conservative in our view of any significant recovery in ‘09, particularly in light of rising unemployment, foreclosures and other key economic indicators.
In addition to solid progress on cost-saving initiatives, we have seen top-line improvements. We are beginning to gain traction from our efforts to strengthen the business for both the short-term and the future. Although same-store comps are still in negative territory, and we’re working hard to reverse this, we have seen the trend improve slightly in the second quarter, and we are confident as we continue to set the stage for long-term growth through innovation and channel diversification as well as international expansion.
Consolidated net revenues were $2.3 billion in Q2, down 7.6% year-over-year. Comp store sales were negative 8%. Earnings per share for Q2 were $0.03 after a $0.13 impact from restructuring charges, and non-GAAP EPS was $0.16 per share.
At our recent annual meeting I made it clear that one of our major initiatives for 2009 and beyond is the introduction of Starbucks VIA, our entry into the $17 billion instant coffee category, a global category devoid of innovation for decades. We believe Starbucks VIA can elevate and reinvent in this space by creating a new category, superpremium instant coffee, leveraging the power of the Starbucks brand with a patent-pending technology innovation.
And since the initial limited launch in March in Seattle, Chicago and London as well, as well as distribution through our website, we have now experienced heavy demand and continued positive reviews from customers and the media. We have since expanded the distribution of VIA to select Barnes & Noble stores, Costco stores and Target locations in Seattle and Chicago markets, and I can now tell you that VIA has so far exceeded expectations in all of these channels. Last week we announced that VIA will now be offered on EasyJet, the UK’s largest airline. We think this highlights the appeal of VIA for the on-the-go locations, and there are many more of these opportunities for us to pursue.
In fact, the early success of VIA has encouraged us to expand on our original distribution plans to incorporate additional channels and markets for fiscal year 2010. In addition, we are going to broaden the line beyond the two existing SKUs of Italian Roast and Colombian coffee, and we will be talking more about this over the next few months.
As the effects of the global economic crisis continue to proliferate, consumers want to feel good about every hard-earned dollar they spend, and we certainly understand that. To that end, we focused heavily on providing value in the second quarter and will continue to do so in a way that is consistent with our brand and values and communicated through the Starbucks lens.
We introduced breakfast pairings in the US at a national price point of $3.95. Customers responded positively to our pairings, and we have seen an increase in food attachment during this period. In fact, our internal research indicates customer perceptions on affordability and value for money have been positively impacted by this new initiative. As a result, we are going to continue the pairings promotion as part of our ongoing value strategy.
In addition, launched in November, the Starbucks Gold Card program now has over 700,000 loyal Starbucks Gold Card customers who visit us every other day and, on average, are buying 15% more per visit than the average customer. The Starbucks Card experienced a 7% increase in money loaded over the same quarter last year. We loaded $250 million on Starbucks Cards in Q2 and have increased registration of our cards by over 150% over last year to nearly 1 million.
This is really important in that registration enhances our ability to communicate directly with our customers, and we’re certainly going to use that to our advantage. And success of the Starbucks Card is not isolated to the US. The Starbucks Card was launched in Korea last month and in the UK we introduced the rewards program to the existing

 


 

card just this week. In both markets we’ve seen a great response, underscoring the powerful and unique asset that we have in our Card program, both domestically and in our International markets.
Turning to CPG, building on our successful launch of packaged coffee in the grocery channel in Switzerland, we expanded into select stores in France and Germany, and we have an opportunity to continue to expand outside of the US. Our International business remains a very important growth opportunity for Starbucks. Three weeks ago, after several years of seeking the right strategic partner and the right locations, we opened our first store in Poland, our 50th country. The coffeehouse segment is one of the fastest growing of the dynamic culinary sector in Poland. Lines on opening day rarely dip between 15 to 20 people deep, and daily transactions for the first three days were among the highest we’ve seen in any Starbucks opening day anywhere.
This performance, combined with the early success we’ve now seen in Russia, Romania, Bulgaria and the Czech Republic, demonstrates the growing opportunity that we have in Eastern Europe. However, we continue to watch our International business closely, given the ongoing financial crisis and currency issues.
In terms of competition, speculation that Starbucks is losing retail market share to competitors has been grossly exaggerated. It should be no surprise that a category leader like Starbucks would be a target for others wanting to take share. However, we have looked at markets where competitors have tested heavy coffee advertising, and one thing remains apparent. Our customers are not trading down. We are aware that the noise level is going to increase, and we’re prepared for that.
Let me give this point a little bit more context. The historical perspective suggests that greater awareness and education leads consumers to trade up to better quality and a better experience. We understand that mass marketing advertising can lead to trial. However, we also know that consumers will reject offerings that do not meet their expectations, so our view is that increased visibility to brewed coffee and espresso beverages plays to the long-term strength and our advantage, higher-quality coffee and certainly a better experience.
In terms of our own marketing, we know that customers are looking for meaningful value, not just a lower price but quality and the values that come with it. We have a great story to tell on this front, and in the coming days we are going to arm our consumers and our partners with the facts about Starbucks Coffee and our company. We will launch a long-term, multimillion dollar campaign focused on the quality, value and the values that Starbucks offers. And I should point out that we have been preparing this campaign for some time, and it is baked into our financial plan.
The campaign will build over time and take full advantage of multiple channels, both traditional and nontraditional, supporting all of our distribution points in our business. It will also be a validation to our customers and our partners of what Starbucks is all about — exceptional coffee, a unique experience and the values that have built our brand from the very beginning. This is key to driving more occasions from existing customers and attracting new customers to Starbucks. I want to stress that the investment we are making is long-term, and we are confident that our voice and our message will break through with our current and future customers. We’ll have more to say on this in the days ahead.
In the next few months we will remain focused on providing value for our customers, reflecting the continued relevance of our brand as consumers’ behavior shifts. Beginning May 5, Starbucks will offer a Grande iced coffee for less than $2. This will be our next move to celebrate the quality of our coffee and extend value to our customers in a relevant way. It is critically important that we also balance providing value to our customers with tightly managing our margins. To that end, we will be fine-tuning our pricing in several key markets to better reflect geographic, cost of goods and labor considerations.
As a result, there will be minor changes that will lower prices on some of our popular items such as tall lattes and slightly increased prices on our larger and more complex beverages. Creating value while remaining a premium brand with a premium experience is something Starbucks can do because of the emotional connection and the reservoir of trust that we have with our customers. This connection is very much tied to the sense of community in our stores that we create and the humanity around Starbucks values.

 


 

And, as we open new stores, certainly on a smaller scale at this time, in a more strategic fashion, we will continue to elevate that experience. Our customers will see subtle changes in our stores including a streamlined menu board and focused product offerings. Also as part of this overall effort, we are continuously evaluating pricing, labor productivity, waste reduction, workflow and inventory analysis. These will not only enhance the customer experience but will also contribute to overall significant cost savings and greater efficiencies for the Company.
We are encouraged by the momentum of our business and the decisions we’ve made along the way that are now beginning to gain traction. As we continue to drive greater efficiencies at the store level, we will also take full advantages of a host of opportunities for top and bottom line growth.
With that I’ll turn it over to Troy.
Troy Alstead — Starbucks Coffee Company — EVP, CFO, CAO
     Thanks, Howard, and good afternoon, everyone. As you heard from Howard, we are very encouraged by some positive trends in our second-quarter performance. While there are not many meaningful positive indicators in the economy which would change our outlook for the balance of the year, we are pleased to see our efforts today paying off in overall improvement within our P&L, which is something we can control amidst this very uncertain and challenging operating environment.
Several months ago we established and began executing against a plan to restructure the Company, to drive efficiencies in margin improvement, to move the business toward a more sustainable model, one that is far less reliant on top-line growth to drive profitability. Our second-quarter results reflect a significant step in that direction.
Let me begin my review of Starbucks’ second-quarter performance with an overview of results for the total Company. For the second quarter we reported consolidated revenues of $2.3 billion, an 8% decline from $2.5 billion a year ago, which was driven by the 8% decline in comparable store sales in the quarter. As you would expect with fewer new stores contributing to revenue, the decline in overall revenue mirrored the decline in comps. Same-store sales were comprised of a 5% decrease in traffic and a 3% decline in the average value per transaction.
We reported consolidated operating income of $41 million in the second quarter, which includes $152 million of restructuring charges. Excluding those charges, non-GAAP operating income was $193 million compared to $178 million of reported operating income in the prior year and $213 million on a non-GAAP basis in the prior year, excluding the $35 million of transformation-related charges incurred in the second quarter of fiscal 2008.
Restructuring charges in the second quarter of this fiscal year were driven by asset impairments and lease exit and other costs associated with store closures; valuation adjustments on corporate office facilities that are no longer intended to be occupied by the Company and the February non-retail workforce reduction.
Consolidated operating margin was 1.8% and was 8.3% on a non-GAAP basis, nearly flat with the 8.4% non-GAAP margin from a year ago, reflecting solid progress in our efforts to tightly manage our cost structure. Earnings per share was $0.03 for the second quarter, net of approximately $0.13 of restructuring charges. Non-GAAP EPS was $0.16 compared with non-GAAP EPS of $0.18 a year ago.
Let me now review results for our operating segments, beginning with our US business. In doing so, I will shift to discussing results on a non-GAAP basis. The majority of our restructuring efforts and charges have applied to our US business, and the US business is where we are seeing the earliest signs of progress. Non-GAAP operating margin in the US segment was 10.9% in the second quarter compared to 11.5% in the second quarter of 2008. And of note, operating margin in Q2 improved sequentially by 20 basis points from the first quarter of this fiscal year when excluding the 130 basis point impact from Starbucks’ leadership conference in the first quarter.
While we did not see improvement in consumer spending during the second quarter, we are pleased to have the US business back in double-digit operating margin.

 


 

Total US net revenues for the quarter decreased by 7% to $1.8 billion from $1.9 billion a year ago. Company-operated retail revenues declined 7% to $1.6 billion for the quarter, primarily due to an 8% decline in comparable store sales. The 8% decline was driven by a 5% decrease in traffic and a 3% decline in the average value per transaction. As a percentage of total US revenues, US cost of sales including occupancy costs increased 90 basis points to 42.3% compared to 41.4% in the comparable period a year ago. The fixed cost nature of occupancy felt the effect of ongoing deleverage.
Cost of sales was impacted by higher beverage and food costs associated with new product innovation such as Vivanno, tea lattes, additional warmed items and oatmeal. Higher coffee costs also contributed to the increase.
We did experience favorable dairy cost in the quarter, both from lower commodity cost and from our own efforts to reduce waste, yet this wasn’t enough to offset the other rising costs in the business. We demonstrated early progress in our disciplined management of store operating costs. US store operating expenses as a percentage of related US retail revenues were 42.7%, nearly flat with the 42.5% last year on a non-GAAP basis despite the 8% decline in same-store sales. We are now benefiting from the positive effect of tighter expense controls and from cost savings initiatives directed at optimizing labor hours in our stores. However, impairment charges for retail stores and equipment were 40 basis points higher in the current quarter compared to the prior year, which offset some of that favorability.
Moving now to results for our International segment, International total net revenues declined 12% to $434 million in the second quarter of fiscal 2009, almost entirely driven by foreign currency impact due to the stronger US dollar compared with the British pound and Canadian dollar. Also contributing to the revenue decline was a 3% decrease in comparable store sales, unchanged from the first quarter, which was comprised of a 2% decline in traffic and a 1% decrease in ticket. This was once again driven by softness in the UK and Canada, by far the major components of international same-store sales.
Non-GAAP international operating income declined 18% to $20.9 million in the second quarter of fiscal 2009 compared to $25.4 million a year ago. Non-GAAP operating margin was 4.8% or 30 basis points off of last year’s second quarter non-GAAP margin of 5.1%, in part reflecting deleverage from the decline in same-store sales.
Moving now to results from the Global Consumer Products Group or CPG, CPG total net revenues declined 2% to $95 million in the second quarter of fiscal 2009 due to increased discounting and lower sales volumes in the US packaged coffee channel, stemming from heightened competitive activity driven by the challenging economic environment. We believe our US Consumer products segment has experienced a lagged effect from the economic downturn, as it took longer for consumers to demonstrate price sensitivity in grocery and warehouse channels than in our retail stores.
Competitors in CPG channels are aggressively competing for market share, which has led to increased discounting. We’re working closely with Kraft, our distribution partner, to address this situation, and we have full intention of retaining our leadership position.
Operating income for CPG was $45 million in the second quarter compared to $43 million in the same period a year ago. The operating margin was 47.8% of related revenues compared with 44.3% for the prior-year period. Last year’s second quarter margin was unusually low, due to the impact of weaker income from equity investees resulting from product write-offs within the North American Coffee Partnership.
Now for a few comments on Starbucks’ balance sheet and liquidity. Starbucks continues to remain in a very good financial position, generating solid operating cash flow and maintaining strong liquidity. In the first quarter, typically the highest cash generating period of our fiscal year, we took the opportunity to significantly pay down our short-term debt. During the second quarter we further reduced our short-term borrowings from $290 million to $226 million at the end of the quarter. And as a reminder, some of our excess cash in fiscal ‘09 has been and will be — continue to be used to fund the payment of restructuring costs related to store closures.
On last quarter’s earnings call, despite reporting strong free cash flow generation, I alerted you to our intention to seek an amendment to our credit facility. This was driven by the lease termination costs associated with our decision

 


 

to close another 300 underperforming stores, which we announced on that call as well. In light of the worsening economic conditions, we were understandably cautious in our assumptions around store closure costs.
However, as we have progressed through the initial store closures, we’ve determined that the impact from lease exit costs on the balance of fiscal ‘09 will be lower than we previously expected. Our projected cushion above our permanent levels is now in a position where we no longer expect to require an amendment to accommodate the restructuring charges associated with the closure of those additional 300 stores.
As a result, I am pleased to report that we are no longer pursuing an amendment to address that issue.
Capital expenditures for the first six months were $237 million, less than half of the $505 million in CapEx a year ago. We’re maintaining our fiscal 2009 CapEx forecast of $600 million with a larger proportion of the spend falling in the second half of the year, as is our typical pattern. Existing store renovations and other store investments, along with corporate projects, are the primary areas of investment.
For the first six months, the business generated $715 million in cash from operations and $479 million in free cash flow, which we define as cash flow from operations less capital expenditures. At our annual meeting of shareholders last month, I provided an outlook on where we expect to be at the end of fiscal ‘09 in both of these measures, and it’s certainly worth repeating here today. As with each of the past three years, we expect to deliver cash from operations in excess of $1 billion this fiscal year, and we expect free cash flow in fiscal 2009 to reach a record level for Starbucks, exceeding $0.5 billion.
I would now like to spend a few minutes providing an update on our progress toward the $0.5 billion in cost savings we have committed to achieving in fiscal ‘09. The strong momentum we had going into this quarter allowed us to deliver approximately $120 million in savings in the quarter, exceeding our $100 million target for Q2. For the remainder of fiscal 2009 we expect to deliver approximately $150 million in the third quarter and approximately $175 million in the fourth quarter.
There are basically four primary categories of cost reduction initiatives that we’ve laid out for you. First, cost savings related to store closures in the US and in international markets, which represents approximately one-fifth of the $500 million. This has been underway since Q4 of fiscal 2008 and will continue throughout this fiscal year. Fiscal year to date we have recognized approximately $35 million in savings from store closures.
Second, decreasing support costs through headcount reduction in our corporate support areas and groups outside the retail structure, along with downsizing our corporate facilities. This is the largest single component of our cost savings target, representing slightly more than one third of the total. The first wave took place in late July of last year and the second in late February of this year. To date we have delivered approximately $80 million of the targeted $180 million in this category.
Third, in-store cost savings opportunities in the areas of labor and waste reduction, which is around one quarter of the total savings opportunity. These initiatives got underway last quarter, and through year to date Q2 we have realized approximately $45 million in savings toward our $100 million goal.
And fourth, the remaining one-fifth is in our supply chain and will be realized through savings in procurement and in manufacturing and logistics. Work in this area began last quarter as well, and we’re making good progress to date toward achieving the $100 million we have committed to saving in fiscal ‘09, delivering approximately $35 million year to date.
In total, these add up to slightly more than $500 million in real and sustainable costs that we are stripping out of our P&L. Due to the staggered timing for completion of these initiatives throughout fiscal 2009, the impact to our cost structure has an even greater potential in 2010 and beyond, when the full-year impact of these initiatives can be recognized.
Now, looking ahead at the balance of the year, there hasn’t been any discernible change in the external operating environment. Therefore, we do not yet have improved visibility to provide you with our outlook for the balance of

 


 

fiscal ‘09. Yet there are a few key metrics that we have articulated, and I will provide you with our current view on those.
Given the current environment and because this year’s net new store count is heavily influenced by the timing of closures, the numbers have and will continue to move around a bit as we work through this fiscal year. We now expect to add around 20 net new stores to our global store base this fiscal year, which includes a reduction of approximately 365 company-operated stores and the opening of approximately 385 net new licensed stores. We have once again provided a detailed schedule of the targeted fiscal year-end store counts in the earnings release.
Our planned capital expenditures remain unchanged at $600 million. The outlook on our two primary commodities, green coffee and dairy, has improved slightly from our previous view. We experienced a slight favorability in dairy in Q2 and expect that to continue for the balance of the year. We now expect coffee and dairy costs for the balance of the year to net to a favorable $0.02 per share versus the prior year. This net favorability in commodities is offset by an unfavorable impact from foreign exchange in both Q2 and the balance of the year. We now expect foreign exchange to have a $0.03 unfavorable impact to EPS on the full year.
Before we move on to Q&A, I’d like to summarize the quarter. Starbucks’ second-quarter performance demonstrates measurable progress toward our efforts to drive cost out of the business and improve efficiencies throughout the organization. We continue to navigate in a difficult external operating environment but remain focused on the initiatives we have underway. In a business climate that makes top-line growth very challenging, we’re listening to our customers more than ever and have introduced and will be launching products that meet their needs for value and health and wellness.
And while we work at retaining our customers, we are equally committed to reshaping our business model to make it healthier and more resilient to external pressures. That was demonstrated in the second quarter by a return of our US business segment to double-digit non-GAAP operating margin and by the total Company’s non-GAAP operating and net margins, which were essentially flat with the prior year. We are on track with our plan, and our second-quarter financial results reflect that progress.
Let me now turn the call back over to the operator to begin Q&A. Operator?
QUESTION AND ANSWER
Operator
     (Operator instructions) John Glass, Morgan Stanley.
John Glass — Morgan Stanley — Analyst
     Can you talk about the fine-tuning of pricing? What is the net effect of pricing? Is it neutral or, I presume, lower? Can you talk about that? And, can you talk about how you plan on communicating those changes with the customer this summer as well as maybe how you plan on communicating things like $2 iced coffees?
Troy Alstead — Starbucks Coffee Company — EVP, CFO, CAO
     I’ll speak to that. We have, over many months, conducted significant customer research as well as analysis on our price architecture and have put a great deal of rigor behind this. The research analysis factors in a whole host of things, including geography, size preferences, costs and margins, as Howard spoke about earlier. And as a result we’ll make those price adjustments to reflect learnings that came out of that research. Some prices on some products

 


 

in some geographies will go down, some will go up. Also we’ll make changes to our menu boards to better communicate our product offerings and our value.
Let me be clear here, though. No one should conclude from this discussion today that Starbucks is taking a price increase, nor should anyone conclude that we’re taking a price decrease. This is a new elevation of the kind of analysis we do on pricing. It will mean movement and adjustments in various places. It’s based on rigorous analysis that leads to adjustments up and down, and we believe ultimately it’s good for customers and overall, on net, it will be good for the Starbucks’ P&L.
Howard Schultz — Starbucks Coffee Company — Chairman, President, CEO
     In terms of the iced coffee, the Grande iced coffee, there will be both internal as well as external communication that will, I think, provide our existing and new customers a level of awareness about both quality and value that’s consistent and which we believe we will drive incremental traffic.
Operator
     Sharon Zackfia, William Blair.
Sharon Zackfia — William Blair — Analyst
     You mentioned sizing, so I’m wondering if we’ll see some larger sizes for the cold beverages with this change. And then also, could you give us more of an idea of what the streamlining of the menu boards really entails?
Howard Schultz — Starbucks Coffee Company — Chairman, President, CEO
     We have no intention of going to larger sizes. We do not think that is consistent with the equity of the Starbucks’ brand and the experience. We do not want to go down the route of a QSR. That’s not who we are, not who we want to be.
In terms of streamlining the menu, Troy mentioned the rigor in which we’ve gone after this in terms of the research. We’ve used some external resources that have a lot of capability and experience in this, and we’ve concluded that by streamlining the menu, there will be a lot more clarity to the things that we do and I think, as a result of that, a lot more attachment with regard to the customer.
Some of this we’ve put in front of customers already, and we feel very good that there’s an opportunity here that we haven’t gone after in the past.
Operator
     Steven Kron, Goldman Sachs.
Steven Kron — Goldman Sachs — Analyst
     A question on, I guess, the bundling of product at breakfast. Can you maybe give us a little bit of insight as to how the margins are tracking on that product and how you are comfortable that those that are purchasing that bundled and attaching food aren’t those that would have otherwise been coming in to get that same product?

 


 

And then secondly, if I can, just Howard, maybe a big picture question. There’s been a lot of initiatives over the last six to 12 months to stimulate the top line, everything from loyalty cards to bundling of products to new food items, new beverage items like Vivanno and teas and such. Can you maybe just take a step back and talk to us a little bit about the progress of some of these things, whether they have performed up to where you thought they were; and in cases where they haven’t, maybe what went wrong in the processing?
Howard Schultz — Starbucks Coffee Company — Chairman, President, CEO
     Okay. Troy, do you want to go first?
Troy Alstead — Starbucks Coffee Company — EVP, CFO, CAO
     Yes, I’ll take the pairings question. We went into the breakfast pairings with a couple of motivations. One was to provide value to customers at a time when they need it, at a time when the economy and the situation our customers are in requires that, and to provide that value communication supporting this strategy to our customers. And then, of course, another part of the motivation here was to drive the food attach and, overall, create an attractive offer that we think in the long term positions the Company to drive increased traffic.
Now, it’s early results, but I’ll say the results have been positive on both of those metrics. We have seen an increase in food attach since we launched the pairings, and in our studies with consumers we’ve also seen that there’s an improvement in the value perception they have of Starbucks, of the quality they get and about it being worth the price. And that’s an important measure for us in, again, accomplishing really a big part of what we’ve gone into with this.
Now, with a pairing there is a discount. And so there’s some percentage margin hit from that. But, net-net, on balance over time the equation, we believe, is a positive one in terms of increased food attach and, again, the value perception of customers. So, so far, so good. And it’s something we’ll keep working on and will be a continued part of our launch as we go through the rest of this year.
Howard Schultz — Starbucks Coffee Company — Chairman, President, CEO
     In terms of your second question, which I think is a good question and one that I’d like to address, first off, if you look at the history of Starbucks, maybe even going back, say, five years, three years or even longer than that, and you look at the number of products/promotions and initiatives we’ve had during that time, I think that there’s a common thread to the level of innovation and creativity and entrepreneurialship that we’ve always had. And if you compare that to what we’ve done, say, over the last 12 to 18 months, I think you would be surprised to kind of look like for like. We haven’t had that many more product introductions or developments in categories than we’ve had in the past.
Perhaps we’ve put more emphasis on it, and maybe we’ve needed more out of it than we have had in the past. But there has been a common thread of innovation and new introductions for many, many years.
I think that perhaps there’s three segments of this. One is, we are in a different environment than we ever have been, and as a result of that, we had to make big bets on value. And some of them are really paying off. The Gold Card is a fantastic example. The pairings are new for us; but, as Troy just went through that, I think the most important thing is that the research strongly concludes that our customers are giving us higher marks in terms of value for their money.
So we want to continue to invest in and introduce new opportunities to provide a value opportunity for our customers.

 


 

There’s another area, which is health and wellness, where we’ve had two, I think, significant product opportunities. One is oatmeal, and one is Vivanno; in both cases, oatmeal probably scoring higher in terms of visibility and attachment because everyone knows what oatmeal is and we had a great price point on that, and it tastes great. That was a real home run for the Company and something we will continue with on an ongoing basis.
Vivanno is the beginning of what we need in Starbucks, and that is a healthy alternative which, again, going back to internal research, our customers really want healthier food not only from Starbucks but in general, both for themselves and their kids. And Vivanno was the first attempt and one that we are going to continue with. And you’ll see more things from us with regards to Vivanno this summer.
And I think the third area, going from value to health and wellness, is just our core. And I would define our core as coffee and recently as tea. But if you go back to Pike Place Roast, the initiation of Pike Place and what that did for the Company, the level of attachment, and as we look back on that, we feel really good about the level of success we’ve had with Pike Place. And then, most recently, bringing that back as a featured whole bean coffee was one of the strongest initiatives we’ve had in terms of whole bean and ground coffee as a new varietal in our stores. And you’ll also see that in broad-based distribution.
The tea, I would say — we thought we had an opportunity to really leverage our expertise and core competency in tea during the winter months. And candidly, we didn’t see the level of success that we had hoped with that category. And I wouldn’t say we are going to give up on that because we think, obviously, there’s a big, big opportunity on an ongoing basis with iced tea that we’ve always played in and played well in, and you’ll see that again this summer.
But the thing that I think we have to keep going back to is that Starbucks has been and will continue to be not only a coffee company and a retailer, but we have to be a merchant. And as a result of that, we’ve got to create excitement and differentiation and value for our customers, and we will continue to do that.
I wouldn’t want the answer to not be linked to one thing that’s really important, which I touched on in my remarks, and that is Starbucks VIA. Via is, from everything that we can see and the visibility we have, which is only about eight weeks old, we have tapped into something that is very, very large with a very big prize. Having been to Seattle, Chicago and London myself and seen what’s going on, we really have a unique opportunity and you are going to see us do something quite significant with VIA as the weeks and months go forward. And this is a large category, ripe for innovation, and as I said in my remarks, devoid of any innovation maybe for 50 years. And when you look at the category in terms of 80% soluble in many parts of the world and the fact that we are changing behavior in the US, and one of the most encouraging things in Seattle and Chicago is that many people started off buying the three-pack, and now we see a huge shift in terms of percentages of people who are shifting from the three- to the 12-pack because of repeat business. And we are tapping into something that we’re pretty excited about.
Operator
     David Palmer, UBS.
David Palmer — UBS — Analyst
     Just two quick modeling questions. How much do you think the Costco gift card promotion impacted same-store traffic and check in the quarter? And perhaps how did those net out in terms of sales? And also, how much do you think that the slowdown in your store growth and the store closures in addition to that — how much did that help your same-store sales, if you’ve calculated that?
Troy Alstead — Starbucks Coffee Company — EVP, CFO, CAO
     David, I’ll try to tackle that, perhaps not at the level of depth you’re going to want. But let me address it here.

 


 

First of all, with respect to Costco, but more broadly I would speak about the card programs we have done in general, which has, as Howard mentioned earlier, been part of our value strategy this year and so have been providing value through some discounts to consumers. We talked about that last quarter and again in the second quarter. Part of our negative comp growth in ticket is related to discounts on the carton because that’s where just that discount component shows up as we’re providing that value on to consumers. That’s not the single biggest driver, by the way, in the negative 3 comp growth we had in ticket.
So just to try to put that into perspective for you, there’s a number of other factors going on in ticket which we’ve talked about over the last couple quarters, importantly including our strategic decision to narrow and pull out more significantly in the hard lines, narrow our entertainment selection in store and some of the other merchandise offerings, which does not hurt us on the bottom line but reduces that average ticket until we move through that.
So a few other things going on in ticket, just one piece of which is reflected in the discounts through Costco and our other cards. So hopefully, that gives you a little bit to work with.
And then in terms of closed stores, I don’t have a specific impact on comp to provide to you. What we have said before and I’ll repeat again because we believe we are seeing a common trend here, is that as we close stores, we are seeing a roughly 20% of the sales from the closed store picked up at neighboring stores. And that ranges from next to nothing in real remote stores to a very, very big percentage in real dense market areas. But that’s the plan we had going into this, and that’s what we are seeing is that sales transfer on these closed stores.
Now, the timing of closures varies throughout the quarter and throughout the year. So it’s a little bit difficult to isolate and pinpoint for you an exact comp number, but I think that will give you some perspective.
Operator
     Jeffrey Bernstein, Barclays Capital.
Jeffrey Bernstein — Barclays Capital — Analyst
     Two questions, one just on the sequential comps I believe you alluded to earlier. It’s kind of early, but you’re saying that traffic trends through the quarter and into the third quarter — I guess you were seeing improvement within that number. I’m just wondering if you can give some color both US and international, whether there’s anything regarding traffic mix, day part, whatnot, that would support that.
And perhaps on the International side, I think you mentioned the UK and Canada. I don’t know whether you saw some sequential further negativity or whether there were other markets in terms of trends, stabilization. Looking for a little additional color.
Howard Schultz — Starbucks Coffee Company — Chairman, President, CEO
     First of all, the comments about feeling as if we perhaps are seeing some improvement was really relating to the second quarter. None of our comments should be applied at this point to anything about the third quarter. We’re not commenting on that, being in the middle of the quarter that we are.
But as we went through the, second quarter, while it’s not much improvement, we were somewhat encouraged by the fact that comp growth in the US is slightly better on that negative than we saw in Q1. And we are similarly encouraged by the fact that in our UK, European markets and International in general, which Canada and the UK together are 75% of our International comp growth, that we’ve seen some stabilization there, that as we went through Q2 the comp growth there did not deteriorate further. We have perhaps been concerned that some of those markets would head towards our US levels, and that has not happened.

 


 

So that was what we were referring to when we said we had some encouragement. It is too early to call it a trend, but it’s something we feel good about coming through the quarter.
Operator
     (Operator instructions) Larry Miller, RBC Capital Markets.
Larry Miller — RBC Capital Markets — Analyst
     I was just curious how you might see some of these value programs evolve. Maybe you can give us some color with the pairings, because I think I’ve seen, instead of the tall coffee, now you’re offering a tall latte, and just how you think about that evolving.
And then can you also juxtapose the value strategy with your thoughts on the long-term pricing power of the Company?
Troy Alstead — Starbucks Coffee Company — EVP, CFO, CAO
     Let me take the latter, first off. I think we’ve been very clear from the very beginning with regard to value that we have to do value through the Starbucks lens. And I think what that means is that we don’t want to do anything that would in any way dilute the integrity of the experience, the pricing power of Starbucks, the premium experience and what people have come to expect from Starbucks.
I think the art form, and I think we’ve demonstrated it with pairings, is that we can provide value for under $4. The customer is getting real value in terms of food and coffee, and at the same time customers are coming into Starbucks and spending $9, $10, $11 for a pound of coffee, and they recognize that is the best coffee in the world. I think we also are doing a very good job of starting to kind of demystify the fact that Starbucks coffee does not cost $4, as people are charging us with. And you’ll see us communicate that in much of the things that I’ve talked about in terms of the campaign.
So in view of value and what we are trying to do, I think we would give ourselves pretty good marks for entering the space of value, doing it our way and at the same time maintaining the pricing power of the Company, based on the other things that we offer.
And I think the other thing that I would say, and it goes back to the research we’ve done, the customers recognize that the environment that we create and the values of the Company are very important. They also recognize that if they are trying something else in a fast food environment, they know it’s not Starbucks coffee, it doesn’t have the quality. And they know that they are compromising. And I think that’s going to bode well for us in the future.
Operator
     John Ivankoe, JP Morgan.
John Ivankoe — JP Morgan — Analyst
     The question is on your International business. As I look throughout the last several quarters, you’ve kind of been bouncing around in most quarters under the 5% number. Is there kind of a magic number that we should be focused on in the International business that we should expect that business to grow to? And do you think you might have an opportunity to restructure the International business further, such as what you did in Australia to improve margins by perhaps cutting more money-losing stores, or perhaps even entire markets?

 


 

Troy Alstead — Starbucks Coffee Company — EVP, CFO, CAO
     I’ll tackle the second part of that first. The Australia situation where we closed 60-some stores out of 80-some in the market, was unique. We don’t have any other markets in our International business that were as underperforming as Australia was. We took action to correct it and have been very pleased with the results since then.
Now, we do have some stores internationally that are not performing, and that was part of the approximately 100 stores we announced on the last earnings call that would be closed overseas. And so we continue to look at the portfolio. We don’t believe now, based on what we see in the health of that International portfolio, that we have more to close than that 100 that we’ve already announced. But it’s just part of the ongoing analysis that we go through each quarter and each year with that business.
Now, speaking to the first part of your question, over the long term I have announced previously and will say again today that I firmly expect our International business to trend toward the mid-teens in operating margin over the longer term. By no means this year and by no means next year, but that’s the target we have laid out and we can expect to see that as we grow that business overseas.
Part of the thing to consider and keep in mind internationally is that International is really not one business; it’s a collection of 49 or 50 businesses, all of which are at various stages of development, of size, and take longer over time to develop and grow to the kinds of returns that we expect to see. But we have been pleased with our progress there. Where we’ve seen issues, such as Australia, we’re fixing them. And we are very optimistic about the future and optimistic about all the growth we have ahead of us oversees internationally.
Now, to the ownership question, we always look at ownership. That’s an ongoing analysis around should we own more of somewhere or own less of somewhere else? That’s tricky. Internationally, where we have some great partners who help us grow and develop, that’s really a cost evaluation we go through. There’s nothing significant I see on the horizon that would change that structure from where it is today. As we continue to look at that business, we’ll talk more about it as time goes on. But again, nothing on the scale of what we did in Australia.
Operator
     Joe Buckley, Banc of America.
Joe Buckley — Banc of America — Analyst
     A question on the Gold Card program. You gave a couple of interesting stats that sounded pretty positive. I guess I’m curious if you’ve been able to track Gold Card holders who are former Starbucks holders and see if you’ve got an increased frequency or a higher check from those customers.
Troy Alstead — Starbucks Coffee Company — EVP, CFO, CAO
     We have seen — I think Howard might have had this in his prepared remarks. We do see higher average ticket in Gold Card customers who we’ve got history on, meaning they held the Gold Card before, we could watch their behavior and now we can watch it after. So there is a higher ticket there, and that’s an important part of our success as we continue growing that.
Howard Schultz — Starbucks Coffee Company — Chairman, President, CEO

 


 

     Just to put that in perspective, Joe, when we launched the Gold Card program in November, prior to Thanksgiving, I think we all thought that if perhaps we could get to 250,000, maybe 300,000 by year end, that would be a victory. And, certainly, a lot of people on the outside who kind of guided us in said that would be, as well.
We ended the first quarter close to 500,000 members. We are now over 700,000. We are still adding over 1000 new Gold Card numbers a day who are paying $25. And this thing is, I think, a very valuable asset to the Company in ways that I think we really haven’t articulated yet in terms of the mining of the information, the value we have in communicating with our customers, ways in which we can surprise and delight them and, clearly, the fact that they’re coming more often and spending more at Starbucks and feel really valued and appreciated.
Operator
     David Tarantino, Robert W. Baird.
David Tarantino — Robert W. Baird — Analyst
     Howard, a question on the advertising strategy that you mentioned. Could you give us a flavor for what the overall message might be; and Troy, maybe perhaps directionally how much the level of spending that you might do this year and in 2010?
Howard Schultz — Starbucks Coffee Company — Chairman, President, CEO
     I certainly appreciate the question. I’m not going to get into the specifics, but we are not that many days away from unveiling this. As I said in my remarks, we feel strongly that we have a great story to tell about the heritage of the Company, the values of Starbucks, how we can bring value to our customers and clearly a differentiation in terms of quality and experience. And in addition to that, we want to be able to, certainly, define the fact of what’s true and what’s not.
So we will tell our story in our voice, in our way.
Troy Alstead — Starbucks Coffee Company — EVP, CFO, CAO
     And what I’ll speak about the dollars is that, as I think we said earlier, it’s a long-term campaign. It will be a multimillion dollar campaign. I’ll also comment that, this in general, our spend this year already reflects our expectations around what we are going to spend on this campaign. And our spend this year in this marketing advertising area won’t be significantly different than our history. We are spending our money, however, in a different way. So, while this will be some big spending in this particular area, it won’t significantly change how much we are spending on our P&L against this.
Operator
     Matthew DiFrisco, Oppenheimer.
Matthew DiFrisco — Oppenheimer — Analyst
     I just have a couple of questions with respect to the turnaround. Can you give us a couple of time lines or where we stand as far as — I remember some of the more impactful things from your first presentation where you had the video of the store with less labor in it. Can you tell us how that — I think the term was slimming the labor cost, or at least a

 


 

more efficient looking store humming around, less people in the back, doing as much productivity. Where do you stand as far as evolving some of the high-volume stores that you had targeted for that?
And also, is Sorbetto still in the plans to be rolled out this summer? That was another item that was talked about. And then also just as far as the overall health and wellness, being a different product lineup, is that going to be something that we could hopefully see some advertising behind so the non-coffee drinker can be educated on what is being sold in the store to try and drive and expand your demographic appeal?
Howard Schultz — Starbucks Coffee Company — Chairman, President, CEO
     That’s a lot of question. Let me give you Cliff Burrows, the President of Starbucks’ US Business, to address your questions around the store effectiveness and what we’ve done around lean.
Cliff Burrows — Starbucks Coffee Company — President — Starbucks Coffee US
     Hi, Matt, it’s Cliff here, just to say that the work we’ve shared around optimizing the labor behind the bar — we are well on the way with evolving that. Some of it is in specific tasks that we are putting into our stores and streamlining that activity, and that is the first part of our rollout of our lean work. And we continue to evolve the holistic view of operating our stores. And each time we revise a store into a refurbishment or each time we are opening a new store, we are planning that store, equipment layout and labor deployment, in line with lean principles.
So directionally, yes, we are heading that way, and we are very pleased with the progress. And that is indeed underpinning the labor savings that Troy was referring to earlier.
Howard Schultz — Starbucks Coffee Company — Chairman, President, CEO
     Do you want to talk about how many stores or — no? Okay.
Cliff Burrows — Starbucks Coffee Company — President — Starbucks Coffee US
     Just to sound that certain activities are being rolled out in our stores around how we handle our food cases, how we deploy our brewed coffee stations. So those are, as we speak, in progress. The more holistic one will take longer, as I shared in the analyst conference back in December.
Howard Schultz — Starbucks Coffee Company — Chairman, President, CEO
     In terms of the health and wellness initiative, beginning with Vivanno and now oatmeal and other things we have planned, in view of just competitive issues, I don’t want to get into the specifics of either category or products or how we are going to communicate that. Suffice it to say that we believe that we’ve got a unique opportunity to build that category consistent with what we’ve done already. And I think it speaks to the desire our customers have and the license that Starbucks has to participate in that space.
Also I’d say that very few people are aware that most Americans every single day, of all the beverages that they consume, coffee provides them with the largest level of antioxidants. So that’s a very interesting opportunity as well. But we believe very strongly that we’ve got a unique opportunity to create a category within the Company that currently does not exist.
With regard to Sorbetto, we continue to evaluate Sorbetto. As you know, it was launched in Southern California as a test, and we are continuing to evaluate it.

 


 

Operator
     Tom Forte, Telsey Advisory.
Tom Forte — Telsey Advisory Group — Analyst
     I had a marketing question. During the quarter, when you test launched the VIA instant coffee in Seattle and Chicago, it’s our understanding that in Chicago the launch coincided with some local television advertising promoting the product. I wanted to know, if you were to compare the launch in Chicago versus Seattle, what would be the comparison? And what are your thoughts on using national television advertising when you launch the product this fall?
Howard Schultz — Starbucks Coffee Company — Chairman, President, CEO
     Well, you are exactly right. We had a control market, which was Seattle, which had no external advertising or marketing; and Chicago, which had kind of a comprehensive spin that was broadcast-driven, as well as outdoor. I’m not going to share with you — I don’t mean to be coy, but I’m sorry. I’m not going to share with you the effectiveness of that, other than to say that we were satisfied and continue to be satisfied with the success of Seattle and Chicago.
The UK got limited advertising, and the UK has done extremely well with Heathrow Airport being just a fantastic example because mostly as a result of travel. But we’ve got plans for the fall. In the coming weeks and months we’ll communicate more about VIA.
One tidbit I can give you is the promise that we see in terms of the external distribution. Both Target and Costco have done very well. Costco was sold out of the product last weekend, couldn’t find it in the warehouses. And we were scattering around to try and get them product for Sunday.
So we are pretty enthused, and the most encouraging thing is just the repeat customers trading up from the 3- to the 12-pack and the stories we hear from customers who are now taking VIA in places where they’ve never been able to have Starbucks coffee before. And the level of cannibalization has been consistent with the expectations we’ve had, so we feel very good about it.
Operator
     Mitch Speiser, Buckingham Research.
Mitch Speiser — Buckingham Research — Analyst
     Just a point of clarification, and then a question. Just on the comps results for the March period, was there in the Easter shift in there? And my question is, on maintenance CapEx, with a lot of companies now cutting unit growth, it seems like — and building cash, it looks like perhaps some of this cash might be going into more aggressive maintenance and upgrading at the stores. Are there any plans to, or can you give us your plans for maintenance CapEx? Is that going to go up, or any more efforts to just maintain the look of the store from a maintenance CapEx perspective?
Troy Alstead — Starbucks Coffee Company — EVP, CFO, CAO
     In terms of the Easter shift, Easter did move. It wasn’t enough to have any kind of meaningful impact on our numbers that I would speak to. So nothing there particularly to report.

 


 

And then in terms of CapEx, clearly as a percentage of total, our reinvestment back into our existing stores is just a much bigger piece of the total, since we are investing far less in new stores right now. And reinvesting back in our store base is of top priority for us. We will keep doing that, and we will always do more of it. That spend will grow over time, in proportion to the store base, as it has grown. Often, that will be scheduled refurbishment of our store base to make sure that we are maintaining the excellent experience in our stores. At times, that investment will accommodate things such as fitting Clover into a store as it comes up for remodels, that we expand our ability to introduce that product to our customers in the right ways. And where we have made that kind of investment, we see great success.
So I won’t provide specific numbers to you, although I think if you dig back to the presentation I made at the analyst conference in New York, we did provide a bit more breakout there of how we split up our CapEx among the various components. But I would just leave you with reinvesting back in our existing store base is critical. It’s a top priority, and we will keep making it a top priority.
JoAnn?
JoAnn DeGrande — Starbucks Coffee Company — IR
     Thank you very much for joining us today. We’ve reached the end of our scheduled time. I will speak to you again after third quarter, and thanks again.
Operator
This concludes today’s Starbucks Coffee Company’s conference call. You may now disconnect.

 

-----END PRIVACY-ENHANCED MESSAGE-----