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LOAN PORTFOLIO AND CREDIT QUALITY
12 Months Ended
Dec. 31, 2020
Receivables [Abstract]  
LOAN PORTFOLIO AND CREDIT QUALITY LOAN PORTFOLIO AND CREDIT QUALITY
The Bank’s lending activities are conducted principally in the regions of New England, Northern California, and Southern California. The Bank originates single and multi-family Residential mortgage loans, Commercial real estate loans, Commercial and industrial loans, Commercial tax-exempt loans, Construction and land loans, and Home equity and other Consumer loans. Most loans are secured by borrowers’ personal or business assets. The ability of the Bank’s single family residential and consumer borrowers to honor their repayment commitments is generally dependent on the level of overall economic conditions within the Bank’s lending areas. Commercial, construction, and land borrowers’ ability to repay is generally dependent upon the health of the economy and real estate values, including, the performance of the construction sector. Accordingly, the ultimate collectability of a substantial portion of the Bank’s loan portfolio is susceptible to changing conditions in the New England, Northern California, and Southern California economies and real estate markets.
Beginning in the first quarter of 2020, the Company made a change to the loan portfolio segmentation in which
Commercial and industrial and Commercial tax-exempt loans were bifurcated given their different underlying risk
characteristics. Beginning in the second quarter of 2020, the Company also added a segment for loans originated under the
SBA's Paycheck Protection Program (the "PPP"). For the period ended December 31, 2019, there were no PPP loans as the SBA initiated the program in the second quarter of 2020 in response to the COVID-19 pandemic.
The following table presents a summary of the loan portfolio based on the portfolio segment as of the dates indicated:
 December 31, 2020December 31, 2019
 (In thousands)
Commercial and industrial$558,343 $694,034 
Paycheck Protection Program312,356 — 
Commercial tax-exempt442,159 447,927 
Commercial real estate2,757,375 2,551,274 
Construction and land159,204 225,983 
Residential2,677,464 2,839,155 
Home equity77,364 83,657 
Consumer and other120,044 134,674 
Total$7,104,309 $6,976,704 
During the year ended December 31, 2020, the Bank sold $72.0 million of Residential mortgage loans resulting in a net gain of $427 thousand. The Company recorded $1.2 million in mortgage servicing rights intangible assets related to the sale of these Residential mortgage loans with servicing rights retained. See Part II. Item 8. “Financial Statements and Supplementary Data - Note 8: Goodwill and Other Intangible Assets” for additional information on the mortgage servicing rights.
The following table presents nonaccrual loans receivable by class of receivable as of the dates indicated:
December 31, 2020December 31, 2019
(In thousands)
Commercial and industrial$4,394 $582 
Paycheck Protection Program — 
Commercial tax-exempt — 
Commercial real estate5,261 — 
Construction and land — 
Residential13,780 13,993 
Home equity415 1,525 
Consumer and other1 
Total$23,851 $16,103 
The Bank’s policy is to discontinue the accrual of interest on a loan when the collectability of principal or interest is in doubt. In certain instances, although infrequent, loans that have become 90 days or more past due may remain on accrual status if the value of the collateral securing the loan is sufficient to cover principal and interest and the loan is in the process of collection. There were no loans 90 days or more past due, but still accruing, as of December 31, 2020 and 2019. The Bank’s policy for returning a loan to accrual status requires the loan to be brought current and for the client to show a history of making timely payments (generally six consecutive months). For TDRs, a return to accrual status generally requires timely payments for a period of six months in accordance with the restructured loan terms, along with meeting other criteria.
The following tables show the payment status of loans receivable by class of receivable as of the dates indicated:
December 31, 2020
Accruing Past DueNonaccrual Loans
30-59
Days
Past
Due
60-89
Days
Past
Due
Total
Accruing
Past
Due
Current30-89
Days
Past
Due
90 Days
or
Greater
Past
Due
Total
Non-
accrual
Loans
Current
Accruing
Loans
Total
Loans
Receivable
(In thousands)
Commercial and industrial$1,837 $522 $2,359 $3,934 $87 $373 $4,394 $551,590 $558,343 
Paycheck Protection Program       312,356 312,356 
Commercial tax-exempt       442,159 442,159 
Commercial real estate136 491 627   5,261 5,261 2,751,487 2,757,375 
Construction and land       159,204 159,204 
Residential10,960 4,538 15,498 8,183 1,521 4,076 13,780 2,648,186 2,677,464 
Home equity1,107 256 1,363 228  187 415 75,586 77,364 
Consumer and other15  15  1  1 120,028 120,044 
Total$14,055 $5,807 $19,862 $12,345 $1,609 $9,897 $23,851 $7,060,596 $7,104,309 

December 31, 2019
Accruing Past DueNonaccrual Loans
30-59
Days
Past
Due
60-89
Days
Past
Due
Total
Accruing
Past
Due
Current30-89
Days
Past
Due
90 Days
or
Greater
Past
Due
Total
Non-
accrual
Loans
Current
Accruing
Loans
Total
Loans
Receivable
(In thousands)
Commercial and industrial$828 $— $828 $— $241 $341 $582 $692,624 $694,034 
Commercial tax-exempt— — — — — — — 447,927 447,927 
Commercial real estate1,420 — 1,420 — — — — 2,549,854 2,551,274 
Construction and land— — — — — — — 225,983 225,983 
Residential19,133 1,038 20,171 9,593 759 3,641 13,993 2,804,991 2,839,155 
Home equity369 — 369 220 148 1,157 1,525 81,763 83,657 
Consumer and other1,008 2,149 3,157 — 131,514 134,674 
Total$22,758 $3,187 $25,945 $9,814 $1,148 $5,141 $16,103 $6,934,656 $6,976,704 
Nonaccrual and delinquent loans are affected by many factors, such as economic and business conditions, interest rates, unemployment levels, and real estate collateral values, among others. In periods of prolonged economic decline, borrowers may become more severely affected over time as liquidity levels decline and the borrower’s ability to continue to make payments deteriorates.
With respect to real estate collateral values, the declines from the peak, as well as the value of the real estate at the time of origination versus the current value, can impact the level of problem loans. For instance, if the loan to value ratio at the time of renewal has increased due to the decline in the real estate value since origination, the loan may no longer meet the Bank’s underwriting standards and may be considered for classification as a problem loan dependent upon a review of risk factors. There could be an increase in these situations as the economic conditions brought on by the COVID-19 pandemic could lead to a decline in collateral values.
Generally, when a collateral dependent loan becomes impaired, an updated appraisal of the collateral, if appropriate, is obtained. If the impaired loan has not been upgraded to a performing status within a reasonable amount of time, the Bank will
continue to obtain updated appraisals as deemed necessary, especially during periods of declining property values. The COVID-19 pandemic has limited the Bank’s ability to obtain updated appraisals. In lieu of appraisals, the Bank may use other valuation techniques in the short-term. The Bank did not use any alternative valuation techniques in 2020.
The past due status of a loan is determined in accordance with its contractual repayment terms. All loan types are reported past due when one scheduled payment is due and unpaid for 30 days or more. Loans with modified terms under the
CARES Act are not considered past due if they are complying with the modified terms.
The following tables present the loan portfolio’s credit risk profile by internally assigned grade and class of receivable as of the dates indicated:
December 31, 2020
By Loan Grade or Nonaccrual Status
PassSpecial
Mention
Accruing
Classified (1)
Nonaccrual
Loans
Total
(In thousands)
Commercial and industrial$519,680 $11,314 $22,955 $4,394 $558,343 
Paycheck Protection Program312,356    312,356 
Commercial tax-exempt434,850 2,806 4,503  442,159 
Commercial real estate2,505,424 170,521 76,169 5,261 2,757,375 
Construction and land156,908 2,296   159,204 
Residential2,660,684  3,000 13,780 2,677,464 
Home equity76,693  256 415 77,364 
Consumer and other119,743 300  1 120,044 
Total$6,786,338 $187,237 $106,883 $23,851 $7,104,309 

December 31, 2019
By Loan Grade or Nonaccrual Status
PassSpecial
Mention
Accruing
Classified (1)
Nonaccrual
Loans
Total
(In thousands)
Commercial and industrial$656,364 $12,101 $24,987 $582 $694,034 
Commercial tax-exempt436,721 7,154 4,052 — 447,927 
Commercial real estate2,495,702 32,014 23,558 — 2,551,274 
Construction and land225,526 457 — — 225,983 
Residential2,820,909 — 4,253 13,993 2,839,155 
Home equity81,060 — 1,072 1,525 83,657 
Consumer and other134,371 300 — 134,674 
Total$6,850,653 $52,026 $57,922 $16,103 $6,976,704 
___________________
(1) Accruing Classified may include both Substandard and Doubtful classifications.
The following table presents the loan portfolio’s credit risk profile by loan origination year and class of receivable as of the dates indicated:
December 31, 2020
Loan Origination Year By Loan Grade or Nonaccrual Status
20202019201820172016PriorRevolvingRevolving Converted to Term (2)Total
(In thousands)
Commercial and industrial
Pass$96,230 $80,949 $65,506 $13,378 $17,972 $43,592 $191,252 $10,801 $519,680 
Special Mention358 2,413 1,008 674 — 2,688 3,911 262 11,314 
Accruing Classified (1)1,184 223 6,247 — — 110 8,683 6,508 22,955 
Nonaccrual— 141 350 — 813 14 1,012 2,064 4,394 
Total$97,772 $83,726 $73,111 $14,052 $18,785 $46,404 $204,858 $19,635 $558,343 
Paycheck Protection Program
Pass$312,356 $— $— $— $— $— $— $— $312,356 
Total$312,356 $— $— $— $— $— $— $— $312,356 
Commercial tax-exempt
Pass$53,225 $20,586 $40,451 $24,624 $102,133 $190,798 $— $3,033 $434,850 
Special Mention— — — — — 2,806 — — 2,806 
Accruing Classified (1)— — — — — 4,503 — — 4,503 
Total$53,225 $20,586 $40,451 $24,624 $102,133 $198,107 $— $3,033 $442,159 
Commercial real estate
Pass$311,605 $462,144 $247,228 $308,437 $375,713 $657,563 $126,544 $16,190 $2,505,424 
Special Mention21,661 13,851 12,382 29,461 37,123 56,043 — — 170,521 
Accruing Classified (1)3,161 49,637 14,000 — — 9,371 — — 76,169 
Nonaccrual— 5,212 — — — — 49 — 5,261 
Total$336,427 $530,844 $273,610 $337,898 $412,836 $722,977 $126,593 $16,190 $2,757,375 
Construction and land
Pass$43,042 $63,914 $31,434 $16,288 $2,230 $— $— $— $156,908 
Special Mention— — 2,296 — — — — — 2,296 
Total$43,042 $63,914 $33,730 $16,288 $2,230 $— $— $— $159,204 
Residential
Pass$603,414 $471,237 $366,390 $388,845 $352,330 $478,468 $— $— $2,660,684 
Accruing Classified (1)— — — — — 3,000 — — 3,000 
Nonaccrual— 604 272 2,373 62 10,469 — — 13,780 
Total$603,414 $471,841 $366,662 $391,218 $352,392 $491,937 $— $— $2,677,464 
Home equity
Pass$— $— $252 $— $686 $553 $64,985 $10,217 $76,693 
Accruing Classified (1)— — — — — — — 256 256 
Nonaccrual— — — — — 276 139 — 415 
Total$— $— $252 $— $686 $829 $65,124 $10,473 $77,364 
Consumer and other
Pass$728 $158 $25 $— $81 $574 $118,177 $— $119,743 
Special Mention— — — — — — 300 — 300 
Nonaccrual— — — — — — — 
Total$728 $158 $25 $— $81 $574 $118,478 $— $120,044 
Total
Pass$1,420,600 $1,098,988 $751,286 $751,572 $851,145 $1,371,548 $500,958 $40,241 $6,786,338 
Special Mention22,019 16,264 15,686 30,135 37,123 61,537 4,211 262 187,237 
Accruing Classified (1)4,345 49,860 20,247 — — 16,984 8,683 6,764 106,883 
Nonaccrual— 5,957 622 2,373 875 10,759 1,201 2,064 23,851 
Total$1,446,964 $1,171,069 $787,841 $784,080 $889,143 $1,460,828 $515,053 $49,331 $7,104,309 
______________________
(1) Accruing Classified may include both Substandard and Doubtful classifications.
(2) Amounts for revolving loans converted to term loans represent only those loans that have been converted to term loans after December 31, 2016. Due to data limitations, information prior to December 31, 2016 is unavailable.
The following tables present, by class of receivable, the balance of impaired loans with and without a related Allowance for loan losses, the associated Allowance for loan losses for those impaired loans with a related Allowance for loan losses, and the total unpaid principal on impaired loans:
As of and for the year ended December 31, 2020
Recorded Investment (1)Unpaid Principal BalanceRelated AllowanceAverage Recorded InvestmentInterest Income Recognized while Impaired
(In thousands)
With no related allowance recorded:
Commercial and industrial$2,262 $2,307 n/a$2,512 $141 
Paycheck Protection Program  n/a  
Commercial tax-exempt  n/a302 20 
Commercial real estate5,212 5,384 n/a4,818 33 
Construction and land  n/a  
Residential14,523 14,783 n/a15,509 534 
Home equity367 367 n/a922 16 
Consumer and other  n/a  
Subtotal$22,364 $22,841 n/a$24,063 $744 
With an allowance recorded:
Commercial and industrial$2,053 $2,090 $279 $378 $1 
Paycheck Protection Program     
Commercial tax-exempt     
Commercial real estate50 50 50 23  
Construction and land     
Residential419 419 54 498 13 
Home equity256 256 17 264 7 
Consumer and other     
Subtotal$2,778 $2,815 $400 $1,163 $21 
Total:
Commercial and industrial$4,315 $4,397 $279 $2,890 $142 
Paycheck Protection Program     
Commercial tax-exempt   302 20 
Commercial real estate5,262 5,434 50 4,841 33 
Construction and land     
Residential14,942 15,202 54 16,007 547 
Home equity623 623 17 1,186 23 
Consumer and other     
Total$25,142 $25,656 $400 $25,226 $765 
___________________
(1)Recorded investment represents the client loan balance net of historical charge-offs and historical nonaccrual interest paid, which was applied to principal.
As of and for the year ended December 31, 2019
Recorded Investment (1)Unpaid Principal BalanceRelated AllowanceAverage Recorded InvestmentInterest Income Recognized while Impaired
(In thousands)
With no related allowance recorded:
Commercial and industrial$470 $553 n/a$1,062 $268 
Commercial tax-exempt— — n/a— — 
Commercial real estate733 733 n/a155 262 
Construction and land— — n/a— — 
Residential15,362 15,622 n/a13,700 636 
Home equity1,557 2,119 n/a2,095 35 
Consumer and other— — n/a— — 
Subtotal$18,122 $19,027 n/a$17,012 $1,201 
With an allowance recorded:
Commercial and industrial$254 $254 $146 $736 $33 
Commercial tax-exempt— — — — — 
Commercial real estate— — — — — 
Construction and land— — — — — 
Residential538 538 67 1,130 23 
Home equity273 273 22 545 
Consumer and other— — — — — 
Subtotal$1,065 $1,065 $235 $2,411 $60 
Total:
Commercial and industrial$724 $807 $146 $1,798 $301 
Commercial tax-exempt— — — — — 
Commercial real estate733 733 — 155 262 
Construction and land— — — — — 
Residential15,900 16,160 67 14,830 659 
Home equity1,830 2,392 22 2,640 39 
Consumer and other— — — — — 
Total$19,187 $20,092 $235 $19,423 $1,261 
____________________
(1)Recorded investment represents the client loan balance net of historical charge-offs and historical nonaccrual interest paid, if applicable, which was applied to principal.
The following table presents, by class of receivable, the average recorded investment balance of impaired loans and interest income recognized on impaired loans:
Year Ended December 31,
202020192018
Average Recorded InvestmentInterest Income RecognizedAverage Recorded InvestmentInterest Income RecognizedAverage Recorded InvestmentInterest Income Recognized
(In thousands)
Commercial and industrial$2,890 $142 $1,798 $301 $2,245 $84 
Paycheck Protection Program  n/an/an/an/a
Commercial tax-exempt302 20 — — — — 
Commercial real estate4,841 33 155 262 6,089 2,249 
Construction and land  — — 50 16 
Residential16,007 547 14,830 659 10,423 430 
Home equity1,186 23 2,640 39 2,000 35 
Consumer and other  — — 10 
Total$25,226 $765 $19,423 $1,261 $20,817 $2,817 
When management determines that it is probable that the Bank will not collect all principal and interest on a loan in accordance with the original loan terms, the loan is designated as impaired.
On March 22, 2020, regulators issued an interagency statement encouraging financial institutions to work with
borrowers affected by the COVID-19 pandemic. The interagency statement also provided additional information regarding loan
modifications. The regulators indicated they will not criticize institutions for working with borrowers in a safe and sound
manner and have indicated that related modifications will not automatically result in a TDR. The regulators also provided
supervisory views that loans modified under this program would not be considered past due or nonaccrual. Subsequently, this guidance was extended through 2021 with the second stimulus package signed into law on December 28, 2020.
The regulators view prudent loan modification programs offered to financial institution customers affected by the
COVID-19 pandemic as positive and proactive actions that can manage adverse impacts on borrowers, and lead to improved
loan performance and reduced credit risk. The statement indicated that short-term modifications made on a good faith basis in
response to the COVID-19 pandemic to borrowers who were current prior to any relief are not TDRs.
Loans that are designated as impaired require an analysis to determine the amount of impairment, if any. Impairment would be indicated as a result of the carrying value of the loan exceeding either the estimated collateral value, less costs to sell, for collateral dependent loans or the net present value of the projected cash flow, discounted at the loan’s contractual effective interest rate, for loans not considered to be collateral dependent. Generally, shortfalls in the analysis on collateral dependent loans would result in the impairment amount being charged-off to the Allowance for loan losses. Shortfalls on cash flow dependent loans may be carried as specific allocations to the general reserve unless a known loss is determined to have occurred, in which case such known loss is charged-off.
Loans in the held for sale category are carried at the lower of amortized cost or estimated fair value in the aggregate and are excluded from the Allowance for loan losses analysis.
As of December 31, 2020, the Bank has pledged $2.2 billion of loans in a blanket lien agreement with the Federal Home Loan Bank of Boston (“FHLB”). The Bank also has $332.8 million of loans pledged as collateral at the Federal Reserve Bank (“FRB”) for access to their discount window. As of December 31, 2019, the Bank had pledged $2.5 billion of loans to the FHLB and $395.3 million of loans to the FRB.
The Bank may, under certain circumstances, restructure loans as a concession to borrowers who are experiencing financial difficulty. These loans are outside of the guidelines to not be considered a TDR by recent regulatory guidance. Such loans are classified as TDRs and are included in impaired loans. TDRs typically result from the Bank’s loss mitigation activities which, among other things, could include rate reductions, payment extensions, and/or principal forgiveness. As of December 31, 2020 and 2019, TDRs totaled $13.9 million and $12.6 million, respectively. As of December 31, 2020, $7.2 million of the $13.9 million of TDRs were on accrual status. As of December 31, 2019, $7.1 million of the $12.6 million of TDRs were on accrual status. As of December 31, 2020 and 2019, the Company had no commitments to lend additional funds to debtors for loans whose terms had been modified in a TDR.
Since all TDR loans are considered impaired loans, they are individually evaluated for impairment. The resulting impairment, if any, would have an impact on the Allowance for loan losses as a specific reserve or charge-off. If, prior to the classification as a TDR, the loan was not impaired, there would have been a general or allocated reserve on the particular loan. Therefore, depending upon the result of the impairment analysis, there could be an increase or decrease in the related Allowance for loan losses. Prior to the adoption of ASU 2016-13 on January 1, 2020, a general or allocated reserve would have been applied. Many loans initially categorized as TDRs are already on nonaccrual status and are already considered impaired.
Therefore, there is generally not a material change to the Allowance for loan losses when a nonaccruing loan is categorized as a TDR.
The following tables present the balance of TDRs that were restructured or defaulted during the periods indicated:
As of and for the year ended December 31, 2020
Restructured Year to DateTDRs that defaulted that
were restructured in
prior twelve months
# of LoansPre-modification
recorded investment
Post-modification
recorded investment
# of LoansPost-modification
recorded investment
(In thousands, except number of loans)
Commercial and industrial 4 $1,769 $1,769 1 $49 
Commercial tax-exempt     
Commercial real estate      
Construction and land      
Residential1 2,373 2,373 1 1,562 
Home equity   1 251 
Consumer and other      
Total5 $4,142 $4,142 3 $1,862 

As of and for the year ended December 31, 2020
Extension of TermTemporary Rate ReductionPayment DeferralCombination of Concessions (1)Total Concessions
# of LoansPost-
modifi-
cation
recorded
invest-
ment
# of LoansPost-
modifi-
cation
recorded
invest-
ment
# of LoansPost-
modifi-
cation
recorded
invest-
ment
# of LoansPost-
modifi-
cation
recorded
invest-
ment
# of LoansPost-
modifi-
cation
recorded
invest-
ment
(In thousands, except number of loans)
Commercial and industrial1 $643  $  $ 3 $1,126 4 $1,769 
Commercial tax-exempt          
Commercial real estate          
Construction and Land          
Residential
    1 2,373   1 2,373 
Home Equity
          
Consumer and other          
Total1 $643  $ 1 $2,373 3 $1,126 5 $4,142 
____________________
(1)Combination of concessions includes loans that have had more than one modification, including extension of term, temporary reduction of interest rate, and/or payment deferral.
As of and for the year ended December 31, 2019
Restructured Year to DateTDRs that defaulted that
were restructured in
prior twelve months
# of LoansPre-modification
recorded investment
Post-modification
recorded investment
# of LoansPost-modification
recorded investment
(In thousands, except number of loans)
Commercial and industrial$449 $449 $270 
Commercial tax-exempt— — — — — 
Commercial real estate 736 736 — — 
Construction and land — — — — — 
Residential6,801 6,845 — — 
Home equity525 534 — — 
Consumer and other — — — — — 
Total10 $8,511 $8,564 $270 

As of and for the year ended December 31, 2019
Extension of TermTemporary Rate ReductionPayment DeferralCombination of Concessions (1)Total Concessions
# of LoansPost-
modifi-
cation
recorded
invest-
ment
# of LoansPost-
modifi-
cation
recorded
invest-
ment
# of LoansPost-
modifi-
cation
recorded
invest-
ment
# of LoansPost-
modifi-
cation
recorded
invest-
ment
# of LoansPost-
modifi-
cation
recorded
invest-
ment
(In thousands, except number of loans)
Commercial and industrial$449 — $— — $— — $— $449 
Commercial tax-exempt— — — — — — — — — $— 
Commercial real estate736 — — — — — — $736 
Construction and Land— — — — — — — — — $— 
Residential
— — 3,227 3,618 — — $6,845 
Home Equity
— — 283 251 — — $534 
Consumer and other— — — — — — — — — $— 
Total$1,185 $3,510 $3,869 — $— 10 $8,564 
___________________
(1)Combination of concessions includes loans that have had more than one modification, including extension of term, temporary reduction of interest rate, and/or payment deferral.
Loan participations serviced for others and loans serviced for others are not included in the Company's total loans. The following table presents a summary of the loan participations serviced for others and loans serviced for others based on class of receivable as of the dates indicated:
 December 31, 2020December 31, 2019
 (In thousands)
Commercial and industrial$110,589 $14,533 
Commercial tax-exempt17,604 18,101 
Commercial real estate130,551 121,929 
Construction and land93,874 75,451 
Total loan participations serviced for others $352,618 $230,014 
Residential$168,110 $204,696 
Total loans serviced for others$168,110 $204,696 
Any loans to senior management, executive officers, and directors are made in the ordinary course of business, under normal credit terms, including interest rates and collateral requirements prevailing at the time of origination for
comparable transactions with other persons and do not represent more than normal credit risk. The Bank’s current policy is generally not to originate these types of loans. Total loans include deferred loan origination (fees)/costs, net of $0.3 million and $8.1 million as of December 31, 2020 and 2019, respectively.