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Condensed Consolidated Statements of Income (USD $)
In Millions, except Per Share data, unless otherwise specified
3 Months Ended
Mar. 31, 2013
Mar. 31, 2012
Revenue    
Product revenue $ 249 [1] $ 308 [1]
Service revenue 338 305
Total revenue 587 613
Costs and operating expenses    
Cost of products 93 103
Cost of services 189 172
Selling, general and administrative expenses 179 165
Research and development expenses 50 46
Total costs and operating expenses 511 486
Income from operations 76 127
Other expense, net (1) (1)
Income before income taxes 75 126
Income tax expense 16 35
Net income $ 59 $ 91
Net income per weighted average common share    
Basic $ 0.36 $ 0.54
Diluted $ 0.35 $ 0.53
Weighted average common shares outstanding    
Basic 165.4 167.9
Diluted 168.5 171.6
[1] Our data warehousing software and hardware products are often sold and delivered together in the form of a "node" of capacity as an integrated technology solution. Accordingly, it is impracticable to provide the breakdown of revenue from various types of software and hardware products.