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Segment Information (Tables)
12 Months Ended
Sep. 30, 2020
Segment Reporting [Abstract]  
Schedule of Segment Reporting Information, by Segment
The following tables summarize segment information for fiscal 2020, 2019 and 2018: 
 
Year Ended September 30, 2020
 
Applications
 
Scores
 
Decision Management Software
 
Unallocated
Corporate
Expenses
 
Total
 
(In thousands)
Segment revenues:
 
 
 
 
 
 
 
 
 
Transactional and maintenance
$
393,994

 
$
517,024

 
$
62,915

 
$

 
$
973,933

Professional services
136,677

 
1,600

 
44,763

 

 
183,040

License
71,375

 
9,923

 
56,291

 

 
137,589

Total segment revenues
602,046

 
528,547

 
163,969

 

 
1,294,562

Segment operating expense
(448,505
)
 
(74,237
)
 
(187,444
)
 
(144,704
)
 
(854,890
)
Segment operating income (loss)
$
153,541

 
$
454,310

 
$
(23,475
)
 
$
(144,704
)
 
$
439,672

Unallocated share-based compensation expense
 
 
 
 
 
 
 
 
(93,681
)
Unallocated amortization expense
 
 
 
 
 
 
 
 
(4,993
)
Unallocated restructuring and impairment charges
 
 
 
 
 
 
 
 
(45,029
)
Operating income
 
 
 
 
 
 
 
 
295,969

Unallocated interest expense, net
 
 
 
 
 
 
 
 
(42,177
)
Unallocated other income, net
 
 
 
 
 
 
 
 
3,208

Income before income taxes
 
 
 
 
 
 
 
 
$
257,000

Depreciation expense
$
18,021

 
$
617

 
$
4,397

 
$
418

 
$
23,453

 
 
Year Ended September 30, 2019
 
Applications
 
Scores
 
Decision Management Software
 
Unallocated
Corporate
Expenses
 
Total
 
(In thousands)
Segment revenues:
 
 
 
 
 
 
 
 
 
Transactional and maintenance
$
395,398

 
$
415,288

 
$
50,262

 
$

 
$
860,948

Professional services
137,258

 
2,157

 
44,680

 

 
184,095

License
72,378

 
3,732

 
38,930

 

 
115,040

Total segment revenues
605,034

 
421,177

 
133,872

 

 
1,160,083

Segment operating expense
(443,872
)
 
(59,821
)
 
(168,988
)
 
(144,755
)
 
(817,436
)
Segment operating income (loss)
$
161,162

 
$
361,356

 
$
(35,116
)
 
$
(144,755
)
 
342,647

Unallocated share-based compensation expense
 
 
 
 
 
 
 
 
(82,973
)
Unallocated amortization expense
 
 
 
 
 
 
 
 
(6,126
)
Operating income
 
 
 
 
 
 
 
 
253,548

Unallocated interest expense, net
 
 
 
 
 
 
 
 
(39,752
)
Unallocated other income, net
 
 
 
 
 
 
 
 
2,276

Income before income taxes
 
 
 
 
 
 
 
 
$
216,072

Depreciation expense
$
18,766

 
$
498

 
$
4,036

 
$
904

 
$
24,204


 
 
Year Ended September 30, 2018
 
Applications
 
Scores
 
Decision Management Software
 
Unallocated
Corporate
Expenses
 
Total
 
(In thousands)
Segment revenues:
 
 
 
 
 
 
 
 
 
Transactional and maintenance
$
372,283

 
$
331,662

 
$
46,658

 
$

 
$
750,603

Professional services
142,736

 
1,900

 
32,274

 

 
176,910

License
49,356

 
2,308

 
20,969

 

 
72,633

Total segment revenues
564,375

 
335,870

 
99,901

 

 
1,000,146

Segment operating expense
(420,411
)
 
(63,452
)
 
(134,261
)
 
(125,255
)
 
(743,379
)
Segment operating income (loss)
$
143,964

 
$
272,418

 
$
(34,360
)
 
$
(125,255
)
 
256,767

Unallocated share-based compensation expense
 
 
 
 
 
 
 
 
(74,814
)
Unallocated amortization expense
 
 
 
 
 
 
 
 
(6,594
)
Operating income
 
 
 
 
 
 
 
 
175,359

Unallocated interest expense, net
 
 
 
 
 
 
 
 
(31,311
)
Unallocated other income, net
 
 
 
 
 
 
 
 
12,884

Income before income taxes
 
 
 
 
 
 
 
 
$
156,932

Depreciation expense
$
15,651

 
$
555

 
$
5,471

 
$
956

 
$
22,633


Disaggregation of Revenue
Information about disaggregated revenue by product deployment methods was as follows:
 
Year Ended September 30, 2020
Reportable Segments
On-Premises
 
SaaS
 
Scores
 
Total
 
Percentage
 
(Dollars in thousands)
Applications
$
340,702

 
$
261,344

 
$

 
$
602,046

 
46
%
Scores

 

 
528,547

 
528,547

 
41
%
Decision Management Software
125,269

 
38,700

 

 
163,969

 
13
%
      Total
$
465,971

 
$
300,044

 
$
528,547

 
$
1,294,562

 
100
%
 
Year Ended September 30, 2019
Reportable Segments
On-Premises
 
SaaS
 
Scores
 
Total
 
Percentage
 
(Dollars in thousands)
Applications
$
360,105

 
$
244,929

 
$

 
$
605,034

 
52
%
Scores

 

 
421,177

 
421,177

 
36
%
Decision Management Software
108,447

 
25,425

 

 
133,872

 
12
%
      Total
$
468,552

 
$
270,354

 
$
421,177

 
$
1,160,083

 
100
%
 
Year Ended September 30, 2018
Reportable Segments
On-Premises
 
SaaS
 
Scores
 
Total
 
Percentage
 
(Dollars in thousands)
Applications
$
337,162

 
$
227,213

 
$

 
$
564,375

 
56
%
Scores

 

 
335,870

 
335,870

 
34
%
Decision Management Software
86,172

 
13,729

 

 
99,901

 
10
%
      Total
$
423,334

 
$
240,942

 
$
335,870

 
$
1,000,146

 
100
%

Information about disaggregated revenue by primary geographical markets was as follows:
 
Year Ended September 30, 2020
Reportable Segments
North America
 
Latin America
 
Europe, Middle East and Africa
 
Asia Pacific
 
Total
 
(In thousands)
Applications
$
331,290

 
$
40,047

 
$
157,793

 
$
72,916

 
$
602,046

Scores
511,333

 
3,576

 
6,385

 
7,253

 
528,547

Decision Management Software
87,305

 
18,674

 
39,406

 
18,584

 
163,969

      Total
$
929,928

 
$
62,297

 
$
203,584

 
$
98,753

 
$
1,294,562

 
Year Ended September 30, 2019
Reportable Segments
North America
 
Latin America
 
Europe, Middle East and Africa
 
Asia Pacific
 
Total
 
(In thousands)
Applications
$
338,990

 
$
42,656

 
$
155,539

 
$
67,849

 
$
605,034

Scores
404,778

 
4,591

 
6,359

 
5,449

 
421,177

Decision Management Software
63,397

 
18,040

 
33,288

 
19,147

 
133,872

      Total
$
807,165

 
$
65,287

 
$
195,186

 
$
92,445

 
$
1,160,083

 
Year Ended September 30, 2018
Reportable Segments
North America
 
Latin America
 
Europe, Middle East and Africa
 
Asia Pacific
 
Total
 
(In thousands)
Applications
$
318,836

 
$
39,136

 
$
141,358

 
$
65,045

 
$
564,375

Scores
328,990

 
1,366

 
3,989

 
1,525

 
335,870

Decision Management Software
53,184

 
5,035

 
24,245

 
17,437

 
99,901

      Total
$
701,010

 
$
45,537

 
$
169,592

 
$
84,007

 
$
1,000,146


Revenues and Percentage of Revenues by Customers
Revenue generated from a single customer or a group of customers which represented 10% or greater of total revenue are summarized below for fiscal 2020, 2019 and 2018: 
 
Year Ended September 30,
 
2020
 
2019
 
2018
 
(Dollars in thousands)
Experian
$
181,036

 
14
%
 
$
148,037

 
13
%
 
$
109,097

 
11
%
TransUnion and Equifax
239,166

 
18
%
 
183,523

 
16
%
 
142,179

 
14
%
Other customers
874,360

 
68
%
 
828,523

 
71
%
 
748,870

 
75
%
Total
$
1,294,562

 
100
%
 
$
1,160,083

 
100
%
 
$
1,000,146

 
100
%

Property and Equipment Net on Geographical Basis
Our property and equipment, net, on a geographical basis are summarized below at September 30, 2020 and 2019:
 
September 30,
 
2020
 
2019
 
(Dollars in thousands)
United States
$
29,375

 
63
%
 
$
38,058

 
72
%
United Kingdom
8,776

 
19
%
 
7,801

 
15
%
Other countries
8,268

 
18
%
 
7,168

 
13
%
Total
$
46,419

 
100
%
 
$
53,027

 
100
%