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Segment Information
6 Months Ended
Mar. 31, 2020
Segment Reporting [Abstract]  
Segment Information Segment Information
We are organized into the following three operating segments, each of which is a reportable segment, to align with internal management of our worldwide business operations based on product offerings.
 
Applications. This segment includes pre-configured decision management applications designed for a specific type of business problem or process — such as marketing, account origination, customer management, fraud, collections and insurance claims management — as well as associated professional services. These applications are available to our customers as on-premises software, and many are available as hosted, software-as-a-service (“SaaS”) applications through the FICO® Analytic Cloud or third-party public clouds, such as those provided by Amazon Web Services (“AWS”).
Scores. This segment includes our business-to-business scoring solutions, our myFICO® solutions for consumers and associated professional services. Our scoring solutions give our clients access to analytics that can be easily integrated into their transaction streams and decision-making processes. Our scoring solutions are distributed through major credit reporting agencies, as well as services through which we provide our scores to clients directly.
Decision Management Software. This segment is composed of analytic and decision management software tools that clients can use to create their own custom decision management applications, our FICO® Decision Management Suite, as well as associated professional services. These tools are available to our customers as on-premises software or through the FICO® Analytic Cloud or third-party public clouds, such as those provided by AWS.
Our Chief Executive Officer evaluates segment financial performance based on segment revenues and segment operating income. Segment operating expenses consist of direct and indirect costs principally related to personnel, facilities, consulting, travel and depreciation. Indirect costs are allocated to the segments generally based on relative segment revenues, fixed rates established by management based upon estimated expense contribution levels and other assumptions that management considers reasonable. We do not allocate broad-based incentive expense, share-based compensation expense, restructuring expense, amortization expense, various corporate charges and certain other income and expense measures to our segments. These income and expense items are not allocated because they are not considered in evaluating the segment’s operating performance. Our Chief Executive Officer does not evaluate the financial performance of each segment based on its respective assets, nor capital expenditures where depreciation amounts are allocated to the segments from their internal cost centers as described above.
The following tables summarize segment information for the quarters and six-month periods ended March 31, 2020 and 2019:
 
Quarter Ended March 31, 2020
 
Applications
 
Scores
 
Decision Management Software
 
Unallocated
Corporate
Expenses
 
Total
 
(In thousands)
Segment revenues:
 
 
 
 
 
 
 
 
 
Transactional and maintenance
$
97,789

 
$
127,610

 
$
15,303

 
$

 
$
240,702

Professional services
35,134

 
819

 
11,952

 

 
47,905

License
7,356

 
719

 
11,289

 

 
19,364

Total segment revenues
140,279

 
129,148

 
38,544

 

 
307,971

Segment operating expense
(111,456
)
 
(15,660
)
 
(47,354
)
 
(33,785
)
 
(208,255
)
Segment operating income (loss)
$
28,823

 
$
113,488

 
$
(8,810
)
 
$
(33,785
)
 
99,716

Unallocated share-based compensation expense
 
 
 
 
 
 
 
 
(22,788
)
Unallocated amortization expense
 
 
 
 
 
 
 
 
(1,202
)
Operating income
 
 
 
 
 
 
 
 
75,726

Unallocated interest expense, net
 
 
 
 
 
 
 
 
(11,254
)
Unallocated other expense, net
 
 
 
 
 
 
 
 
(2,008
)
Income before income taxes
 
 
 
 
 
 
 
 
$
62,464

Depreciation expense
$
4,553

 
$
141

 
$
1,158

 
$
108

 
$
5,960

 
Quarter Ended March 31, 2019
 
Applications
 
Scores
 
Decision Management Software
 
Unallocated
Corporate
Expenses
 
Total
 
(In thousands)
Segment revenues:
 
 
 
 
 
 
 
 
 
Transactional and maintenance
$
97,074

 
$
102,363

 
$
12,342

 
$

 
$
211,779

Professional services
35,981

 
901

 
13,673

 

 
50,555

License
8,760

 
1,139

 
6,001

 

 
15,900

Total segment revenues
141,815

 
104,403

 
32,016

 

 
278,234

Segment operating expense
(111,643
)
 
(16,167
)
 
(40,384
)
 
(39,506
)
 
(207,700
)
Segment operating income (loss)
$
30,172

 
$
88,236

 
$
(8,368
)
 
$
(39,506
)
 
70,534

Unallocated share-based compensation expense
 
 
 
 
 
 
 
 
(20,482
)
Unallocated amortization expense
 
 
 
 
 
 
 
 
(1,503
)
Operating income
 
 
 
 
 
 
 
 
48,549

Unallocated interest expense, net
 
 
 
 
 
 
 
 
(10,008
)
Unallocated other expense, net
 
 
 
 
 
 
 
 
1,433

Income before income taxes
 
 
 
 
 
 
 
 
$
39,974

Depreciation expense
$
4,662

 
$
132

 
$
972

 
$
229

 
$
5,995


 
Six Months Ended March 31, 2020
 
Applications
 
Scores
 
Decision Management Software
 
Unallocated
Corporate
Expenses
 
Total
 
(In thousands)
Segment revenues:
 
 
 
 
 
 
 
 
 
Transactional and maintenance
$
196,626

 
$
235,056

 
$
29,394

 
$

 
$
461,076

Professional services
69,157

 
1,083

 
21,690

 

 
91,930

License
26,674

 
8,147

 
18,648

 

 
53,469

Total segment revenues
292,457

 
244,286

 
69,732

 

 
606,475

Segment operating expense
(227,466
)
 
(33,372
)
 
(97,999
)
 
(67,995
)
 
(426,832
)
Segment operating income (loss)
$
64,991

 
$
210,914

 
$
(28,267
)
 
$
(67,995
)
 
179,643

Unallocated share-based compensation expense
 
 
 
 
 
 
 
 
(45,933
)
Unallocated amortization expense
 
 
 
 
 
 
 
 
(2,998
)
Unallocated restructuring and acquisition-related
 
 
 
 
 
 
 
 
(3,104
)
Operating income
 
 
 
 
 
 
 
 
127,608

Unallocated interest expense, net
 
 
 
 
 
 
 
 
(21,022
)
Unallocated other income, net
 
 
 
 
 
 
 
 
(2,227
)
Income before income taxes
 
 
 
 
 
 
 
 
$
104,359

Depreciation expense
$
8,902

 
$
257

 
$
2,144

 
$
333

 
$
11,636

 
 
 
 
 
 
 
 
 
 

 
Six Months Ended March 31, 2019
 
Applications
 
Scores
 
Decision Management Software
 
Unallocated
Corporate
Expenses
 
Total
 
(In thousands)
Segment revenues:
 
 
 
 
 
 
 
 
 
Transactional and maintenance
$
194,239

 
$
187,184

 
$
24,549

 
$

 
$
405,972

Professional services
67,443

 
1,602

 
22,318

 

 
91,363

License
27,792

 
1,300

 
14,063

 

 
43,155

Total segment revenues
289,474

 
190,086

 
60,930

 

 
540,490

Segment operating expense
(219,241
)
 
(29,649
)
 
(79,946
)
 
(68,760
)
 
(397,596
)
Segment operating income (loss)
$
70,233

 
$
160,437

 
$
(19,016
)
 
$
(68,760
)
 
142,894

Unallocated share-based compensation expense
 
 
 
 
 
 
 
 
(42,336
)
Unallocated amortization expense
 
 
 
 
 
 
 
 
(3,005
)
Operating income
 
 
 
 
 
 
 
 
97,553

Unallocated interest expense, net
 
 
 
 
 
 
 
 
(19,684
)
Unallocated other income, net
 
 
 
 
 
 
 
 
(739
)
Income before income taxes
 
 
 
 
 
 
 
 
$
77,130

Depreciation expense
$
9,459

 
$
257

 
$
1,961

 
$
462

 
$
12,139

 
 
 
 
 
 
 
 
 
 

Information about disaggregated revenue by product deployment methods was as follows:
 
Quarter Ended March 31, 2020
Reportable Segments
On-Premises
 
SaaS
 
Scores
 
Total
 
Percentage
 
(Dollars in thousands)
Applications
$
76,341

 
$
63,938

 
$

 
$
140,279

 
46
%
Scores

 

 
129,148

 
129,148

 
42
%
Decision Management Software
28,847

 
9,697

 

 
38,544

 
12
%
      Total
$
105,188

 
$
73,635

 
$
129,148

 
$
307,971

 
100
%
 
Quarter Ended March 31, 2019
Reportable Segments
On-Premises
 
SaaS
 
Scores
 
Total
 
Percentage
 
(Dollars in thousands)
Applications
$
81,311

 
$
60,504

 
$

 
$
141,815

 
51
%
Scores

 

 
104,403

 
104,403

 
38
%
Decision Management Software
25,725

 
6,291

 

 
32,016

 
11
%
      Total
$
107,036

 
$
66,795

 
$
104,403

 
$
278,234

 
100
%
 
Six Months Ended March 31, 2020
Reportable Segments
On-Premises
 
SaaS
 
Scores
 
Total
 
Percentage
 
(Dollars in thousands)
Applications
$
162,319

 
$
130,138

 
$

 
$
292,457

 
48
%
Scores

 

 
244,286

 
244,286

 
40
%
Decision Management Software
52,526

 
17,206

 

 
69,732

 
12
%
      Total
$
214,845

 
$
147,344

 
$
244,286

 
$
606,475

 
100
%
 
Six Months Ended March 31, 2019
Reportable Segments
On-Premises
 
SaaS
 
Scores
 
Total
 
Percentage
 
(Dollars in thousands)
Applications
$
170,906

 
$
118,568

 
$

 
$
289,474

 
54
%
Scores

 

 
190,086

 
190,086

 
35
%
Decision Management Software
49,334

 
11,596

 

 
60,930

 
11
%
      Total
$
220,240

 
$
130,164

 
$
190,086

 
$
540,490

 
100
%

Information about disaggregated revenue by primary geographical markets was as follows:
 
Quarter Ended March 31, 2020
Reportable Segments
North America
 
Latin America
 
Europe, Middle East and Africa
 
Asia Pacific
 
Total
 
(In thousands)
Applications
$
78,900

 
$
9,672

 
$
34,271

 
$
17,436

 
$
140,279

Scores
123,249

 
2,619

 
1,720

 
1,560

 
129,148

Decision Management Software
21,007

 
5,917

 
6,920

 
4,700

 
38,544

      Total
$
223,156

 
$
18,208

 
$
42,911

 
$
23,696

 
$
307,971

 
Quarter Ended March 31, 2019
Reportable Segments
North America
 
Latin America
 
Europe, Middle East and Africa
 
Asia Pacific
 
Total
 
(In thousands)
Applications
$
87,226

 
$
6,670

 
$
33,238

 
$
14,681

 
$
141,815

Scores
100,491

 
1,368

 
1,472

 
1,072

 
104,403

Decision Management Software
16,600

 
3,327

 
7,173

 
4,916

 
32,016

      Total
$
204,317

 
$
11,365

 
$
41,883

 
$
20,669

 
$
278,234

 
Six Months Ended March 31, 2020
Reportable Segments
North America
 
Latin America
 
Europe, Middle East and Africa
 
Asia Pacific
 
Total
 
(In thousands)
Applications
$
164,366

 
$
19,189

 
$
74,055

 
$
34,847

 
$
292,457

Scores
233,446

 
2,903

 
3,258

 
4,679

 
244,286

Decision Management Software
36,594

 
10,250

 
14,185

 
8,703

 
69,732

      Total
$
434,406

 
$
32,342

 
$
91,498

 
$
48,229

 
$
606,475

 
Six Months Ended March 31, 2019
Reportable Segments
North America
 
Latin America
 
Europe, Middle East and Africa
 
Asia Pacific
 
Total
 
(In thousands)
Applications
$
168,175

 
$
24,923

 
$
65,800

 
$
30,576

 
$
289,474

Scores
182,564

 
1,882

 
3,006

 
2,634

 
190,086

Decision Management Software
30,424

 
8,552

 
13,297

 
8,657

 
60,930

      Total
$
381,163

 
$
35,357

 
$
82,103

 
$
41,867

 
$
540,490