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Segment Information - Disaggregation of Revenue (Details) - USD ($)
$ in Thousands
12 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2017
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax $ 1,160,083 $ 1,000,146 $ 934,983
North America      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 807,165 701,010 640,244
Latin America      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 65,287 45,537 43,363
Europe, Middle East and Africa      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 195,186 169,592 173,818
Asia Pacific      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 92,445 84,007 77,558
On-Premises      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 468,552 423,334 472,939
SaaS      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 270,354 240,942 202,507
Scores      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 421,177 335,870 259,537
Applications      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 605,034 564,375 560,634
Applications | North America      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 338,990 318,836 327,226
Applications | Latin America      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 42,656 39,136 34,678
Applications | Europe, Middle East and Africa      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 155,539 141,358 139,765
Applications | Asia Pacific      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 67,849 65,045 58,965
Applications | On-Premises      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 360,105 337,162 367,944
Applications | SaaS      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 244,929 227,213 192,690
Applications | Scores      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 0 0 0
Scores      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 421,177 335,870 259,537
Scores | North America      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 404,778 328,990 250,260
Scores | Latin America      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 4,591 1,366 1,573
Scores | Europe, Middle East and Africa      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 6,359 3,989 3,831
Scores | Asia Pacific      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 5,449 1,525 3,873
Scores | On-Premises      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 0 0 0
Scores | SaaS      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 0 0 0
Scores | Scores      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 421,177 335,870 259,537
Decision Management Software      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 133,872 99,901 114,812
Decision Management Software | North America      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 63,397 53,184 62,758
Decision Management Software | Latin America      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 18,040 5,035 7,112
Decision Management Software | Europe, Middle East and Africa      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 33,288 24,245 30,222
Decision Management Software | Asia Pacific      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 19,147 17,437 14,720
Decision Management Software | On-Premises      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 108,447 86,172 104,995
Decision Management Software | SaaS      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 25,425 13,729 9,817
Decision Management Software | Scores      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax $ 0 $ 0 $ 0
Revenue from Contract with Customer Benchmark      
Disaggregation of Revenue [Line Items]      
Concentration Risk, Percentage 100.00% 100.00% 100.00%
Revenue from Contract with Customer Benchmark | Non-US [Member]      
Disaggregation of Revenue [Line Items]      
Concentration Risk, Percentage 34.00% 35.00% 37.00%
Revenue from Contract with Customer Benchmark | Applications      
Disaggregation of Revenue [Line Items]      
Concentration Risk, Percentage 52.00% 56.00% 60.00%
Revenue from Contract with Customer Benchmark | Scores      
Disaggregation of Revenue [Line Items]      
Concentration Risk, Percentage 36.00% 34.00% 28.00%
Revenue from Contract with Customer Benchmark | Decision Management Software      
Disaggregation of Revenue [Line Items]      
Concentration Risk, Percentage 12.00% 10.00% 12.00%