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Segment Information
12 Months Ended
Sep. 30, 2014
Segment Reporting [Abstract]  
Segment Information
Segment Information
We are organized into the following three reportable segments to align with internal management of our worldwide business operations based on product offerings.
Applications. Our Applications products are pre-configured decision management applications and associated professional services, designed for a specific type of business problem or process, such as marketing, account origination, customer management, fraud and insurance claims management.
Scores. This segment includes our business-to-business scoring solutions, our myFICO® solutions for consumers and associated professional services. Our scoring solutions give our clients access to analytics that can be easily integrated into their transaction streams and decision-making processes. Our scoring solutions are distributed through major credit reporting agencies, as well as services through which we provide our scores to clients directly.
Tools. The Tools segment is composed of software tools and associated professional services that clients can use to create their own custom decision management applications.
Our Chief Executive Officer evaluates segment financial performance based on segment revenues and segment operating income. Segment operating expenses consist of direct and indirect costs principally related to personnel, facilities, consulting, travel and depreciation. Indirect costs are allocated to the segments generally based on relative segment revenues, fixed rates established by management based upon estimated expense contribution levels and other assumptions that management considers reasonable. We do not allocate broad-based incentive expense, share-based compensation expense, restructuring and acquisition-related expense, amortization expense, various corporate charges and certain other income and expense measures to our segments. These income and expense items are not allocated because they are not considered in evaluating the segment’s operating performance. Our Chief Executive Officer does not evaluate the financial performance of each segment based on its respective assets or capital expenditures; rather, depreciation amounts are allocated to the segments from their internal cost centers as described above. We have recast certain prior period amounts within this note to conform to the way we internally managed and monitored segment performance during the current fiscal year, reflecting immaterial movements of business activities between segments and changes in cost allocations.
The following tables summarize segment information for fiscal 2014, 2013 and 2012:
 
 
Year Ended September 30, 2014
 
Applications
 
Scores
 
Tools
 
Unallocated
Corporate
Expenses
 
Total
 
(In thousands)
Segment revenues:
 
 
 
 
 
 
 
 
 
Transactional and maintenance
$
313,316

 
$
178,023

 
$
36,224

 
$

 
$
527,563

Professional services
121,100

 
2,784

 
25,950

 

 
149,834

License
69,840

 
5,662

 
36,086

 

 
111,588

Total segment revenues
504,256

 
186,469

 
98,260

 

 
788,985

Segment operating expense
(334,762
)
 
(44,187
)
 
(94,057
)
 
(101,551
)
 
(574,557
)
Segment operating income
$
169,494

 
$
142,282

 
$
4,203

 
$
(101,551
)
 
$
214,428

Unallocated share-based compensation expense
 
 
 
 
 
 
 
 
(36,362
)
Unallocated amortization expense
 
 
 
 
 
 
 
 
(11,917
)
Unallocated restructuring and acquisition-related
 
 
 
 
 
 
 
 
(4,281
)
Operating income
 
 
 
 
 
 
 
 
161,868

Unallocated interest expense, net
 
 
 
 
 
 
 
 
(28,550
)
Unallocated other expense, net
 
 
 
 
 
 
 
 
(187
)
Income before income taxes
 
 
 
 
 
 
 
 
$
133,131

Depreciation expense
$
14,451

 
$
851

 
$
2,752

 
$
2,661

 
$
20,715

 
 
Year Ended September 30, 2013
 
Applications
 
Scores
 
Tools
 
Unallocated
Corporate
Expenses
 
Total
 
(In thousands)
Segment revenues:
 
 
 
 
 
 
 
 
 
Transactional and maintenance
$
306,738

 
$
175,281

 
$
32,285

 
$

 
$
514,304

Professional services
110,081

 
4,012

 
21,101

 

 
135,194

License
59,265

 
1,520

 
33,161

 

 
93,946

Total segment revenues
476,084

 
180,813

 
86,547

 

 
743,444

Segment operating expense
(334,953
)
 
(50,546
)
 
(67,078
)
 
(86,403
)
 
(538,980
)
Segment operating income
$
141,131

 
$
130,267

 
$
19,469

 
$
(86,403
)
 
204,464

Unallocated share-based compensation expense
 
 
 
 
 
 
 
 
(25,850
)
Unallocated amortization expense
 
 
 
 
 
 
 
 
(13,535
)
Unallocated restructuring and acquisition-related
 
 
 
 
 
 
 
 
(3,486
)
Operating income
 
 
 
 
 
 
 
 
161,593

Unallocated interest expense, net
 
 
 
 
 
 
 
 
(30,227
)
Unallocated other expense, net
 
 
 
 
 
 
 
 
618

Income before income taxes
 
 
 
 
 
 
 
 
$
131,984

Depreciation expense
$
14,171

 
$
867

 
$
1,998

 
$
2,643

 
$
19,679


 
 
Year Ended September 30, 2012
 
Applications
 
Scores
 
Tools
 
Unallocated
Corporate
Expenses
 
Total
 
(In thousands)
Segment revenues:
 
 
 
 
 
 
 
 
 
Transactional and maintenance
$
263,726

 
$
172,218

 
$
30,231

 
$

 
$
466,175

Professional services
104,637

 
2,382

 
17,952

 

 
124,971

License
56,241

 
1,023

 
28,013

 

 
85,277

Total segment revenues
424,604

 
175,623

 
76,196

 

 
676,423

Segment operating expense
(285,488
)
 
(51,998
)
 
(56,960
)
 
(80,321
)
 
(474,767
)
Segment operating income
$
139,116

 
$
123,625

 
$
19,236

 
$
(80,321
)
 
201,656

Unallocated share-based compensation expense
 
 
 
 
 
 
 
 
(21,229
)
Unallocated amortization expense
 
 
 
 
 
 
 
 
(6,944
)
Unallocated restructuring and acquisition-related
 
 
 
 
 
 
 
 
(5,125
)
Operating income
 
 
 
 
 
 
 
 
168,358

Unallocated interest expense, net
 
 
 
 
 
 
 
 
(31,417
)
Unallocated other income, net
 
 
 
 
 
 
 
 
(698
)
Income before income taxes
 
 
 
 
 
 
 
 
$
136,243

Depreciation expense
$
11,321

 
$
724

 
$
1,258

 
$
1,302

 
$
14,605


Our revenues and percentage of revenues by reportable market segments were as follows for fiscal 2014, 2013 and 2012, the majority of which were derived from the sale of products and services within the banking (including consumer credit) industry:
 
 
Year Ended September 30,
 
2014
 
2013
 
2012
 
(Dollars in thousands)
Applications
$
504,256

 
64
%
 
$
476,084

 
64
%
 
$
424,604

 
63
%
Scores
186,469

 
24
%
 
180,813

 
24
%
 
175,623

 
26
%
Tools
98,260

 
12
%
 
86,547

 
12
%
 
76,196

 
11
%
Total
$
788,985

 
100
%
 
$
743,444

 
100
%
 
$
676,423

 
100
%

Within our Applications segment our fraud solutions accounted for 23%, 22% and 25% of total revenues in each of fiscal 2014, 2013 and 2012, respectively; our customer management solutions accounted for 10%, 11% and 13% of total revenues, in each of these periods, respectively; and our collections & recovery solutions accounted for 9%, 9% and 8% for each of these periods, respectively.
 
Our revenues and percentage of revenues on a geographical basis are summarized below for fiscal 2014, 2013 and 2012:
 
 
Year Ended September 30,
 
2014
 
2013
 
2012
 
(Dollars in thousands)
United States
$
457,270

 
58
%
 
$
449,437

 
60
%
 
$
410,178

 
61
%
United Kingdom
98,784

 
12
%
 
79,238

 
11
%
 
66,964

 
10
%
Other countries
232,931

 
30
%
 
214,769

 
29
%
 
199,281

 
29
%
Total
$
788,985

 
100
%
 
$
743,444

 
100
%
 
$
676,423

 
100
%

During fiscal 2014, 2013 and 2012, no individual customer accounted for 10% or more of our total revenues; however, we derive a substantial portion of revenues from our contracts with the three major credit reporting agencies, TransUnion, Equifax and Experian. Revenues collectively generated by agreements with these customers accounted for 15%, 16% and 18% of our total revenues in fiscal 2014, 2013 and 2012, respectively. At September 30, 2014 and 2013, no individual customer accounted for 10% or more of total consolidated receivables.
Our property and equipment, net, on a geographical basis are summarized below at September 30, 2014 and 2013. At September 30, 2014 and 2013, no individual country outside the U.S. accounted for 10% or more of total consolidated net property and equipment.
 
 
September 30,
 
2014
 
2013
 
(Dollars in thousands)
United States
$
29,276

 
80
%
 
$
39,737

 
88
%
International
7,401

 
20
%
 
5,418

 
12
%
Total
$
36,677

 
100
%
 
$
45,155

 
100
%