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REVENUE RECOGNITION - Narrative (Details) - USD ($)
3 Months Ended 6 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Mar. 31, 2025
Mar. 31, 2024
Sep. 30, 2024
Disaggregation of Revenue [Line Items]          
Revenue recognized included in contract liability balance at the beginning of the period $ 5,600,000 $ 4,600,000 $ 16,200,000 $ 13,700,000  
Unbilled receivables 1,400,000   1,400,000   $ 400,000
Allowance for credit losses 2,400,000   2,400,000   2,100,000
Amortization of costs capitalized to obtain revenue contracts     878,000 847,000  
Impairment losses recognized on contract costs     0 0  
Selling and marketing          
Disaggregation of Revenue [Line Items]          
Amortization of costs capitalized to obtain revenue contracts 400,000 $ 400,000 900,000 $ 800,000  
Other Current and Non-current Assets          
Disaggregation of Revenue [Line Items]          
Contract costs $ 6,100,000   $ 6,100,000   $ 2,700,000
Software and hardware          
Disaggregation of Revenue [Line Items]          
Invoice payment period (no more than)     60 days    
Services and other          
Disaggregation of Revenue [Line Items]          
Invoice payment period (no more than)     60 days    
Minimum          
Disaggregation of Revenue [Line Items]          
Estimated useful lives of intangible assets (in years) 3 years   3 years    
Revenue, remaining performance obligation, amount period 13 months   13 months    
Minimum | Software          
Disaggregation of Revenue [Line Items]          
Estimated useful lives of intangible assets (in years) 1 year   1 year    
Maximum          
Disaggregation of Revenue [Line Items]          
Estimated useful lives of intangible assets (in years) 7 years   7 years    
Revenue, remaining performance obligation, amount period 36 months   36 months    
Maximum | Software          
Disaggregation of Revenue [Line Items]          
Estimated useful lives of intangible assets (in years) 3 years   3 years