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Nature of Operations and Summary of Significant Accounting Policies - Narrative (Details)
3 Months Ended 6 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2022
USD ($)
institution
Jun. 30, 2022
USD ($)
Mar. 31, 2022
USD ($)
Mar. 31, 2022
USD ($)
Jun. 30, 2022
USD ($)
Sep. 30, 2022
USD ($)
segment
institution
Sep. 30, 2021
USD ($)
Sep. 30, 2020
USD ($)
Feb. 05, 2021
USD ($)
Nature Of Operations And Summary Of Significant Accounting Policies [Line Items]                  
Number of financial services organizations, leading marketplace and financial technology brands (more than) | institution 7,800         7,800      
Foreign currency translation adjustment   $ (13,595,000) $ (1,862,000) $ (3,129,000) $ (16,724,000) $ (27,559,000) $ (455,000) $ 3,635,000  
Unbilled receivables $ 1,900,000         1,900,000 0    
Restructuring costs   $ 1,807,000     1,807,000 1,800,000 0 (114,000)  
Other-than-temporary impairment charges recognized in earnings           0 0 0  
Write-offs of allowance for doubtful accounts           0 100,000 200,000  
Allowance for doubtful accounts receivable 900,000         900,000 400,000    
Depreciation and amortization of property and equipment       555,000 $ 1,064,000 1,401,000 1,439,000 1,504,000  
Repairs and maintenance expenses           100,000 100,000 100,000  
Impairment or long-lived assets           0 0 0  
Capitalized software development costs 0         0 0 0  
Amortization expense for capitalized software development costs           0 0 0  
Capitalized software development costs for internal use 800,000         800,000 800,000 300,000  
Amortization expense for capitalized software development costs for internal use           $ 400,000 300,000 400,000  
Number of operating segments | segment           1      
Number of reporting units | segment           1      
Goodwill impairment 0                
Impairment to intangible assets           $ 0 0 0  
Trading-day average stock price period           20 days      
Advertising costs           $ 1,100,000 1,200,000 $ 1,600,000  
Embedded conversion derivative 0         0 48,208,000    
Convertible Debt | Convertible Senior Unsecured Notes Due 2026                  
Nature Of Operations And Summary Of Significant Accounting Policies [Line Items]                  
Interest rate on loan agreements                 0.75%
Fair value of notes     28,500,000 28,500,000          
Convertible Debt | Convertible Senior Unsecured Notes Due 2026 | Embedded conversion derivative                  
Nature Of Operations And Summary Of Significant Accounting Policies [Line Items]                  
Embedded conversion derivative $ 0   $ 28,500,000 $ 28,500,000   $ 0 48,208,000   $ 33,200,000
Spanish Government Agencies | ICAR                  
Nature Of Operations And Summary Of Significant Accounting Policies [Line Items]                  
Interest rate on loan agreements 0.00%         0.00%      
Total amounts outstanding under loan agreements $ 1,300,000         $ 1,300,000 800,000    
Spanish Government Agencies | ICAR | Other Current Liabilities                  
Nature Of Operations And Summary Of Significant Accounting Policies [Line Items]                  
Current amount outstanding under loan agreements 100,000         100,000 100,000    
Spanish Government Agencies | ICAR | Other Noncurrent Liabilities                  
Nature Of Operations And Summary Of Significant Accounting Policies [Line Items]                  
Non-current amount outstanding under loan agreements $ 1,200,000         $ 1,200,000 $ 700,000    
Minimum                  
Nature Of Operations And Summary Of Significant Accounting Policies [Line Items]                  
Property and equipment, estimated useful lives           3 years      
Minimum | Spanish Government Agencies | ICAR                  
Nature Of Operations And Summary Of Significant Accounting Policies [Line Items]                  
Repayment period of loan agreements           5 years      
Maximum                  
Nature Of Operations And Summary Of Significant Accounting Policies [Line Items]                  
Property and equipment, estimated useful lives           7 years      
Maximum | Spanish Government Agencies | ICAR                  
Nature Of Operations And Summary Of Significant Accounting Policies [Line Items]                  
Repayment period of loan agreements           12 years