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Stockholders' Equity - Additional Information (Details)
9 Months Ended 10 Months Ended 12 Months Ended
Nov. 06, 2018
$ / shares
shares
Jun. 17, 2015
shares
Sep. 30, 2015
shares
Sep. 30, 2020
USD ($)
$ / shares
shares
Sep. 30, 2020
USD ($)
$ / shares
shares
Sep. 30, 2019
USD ($)
$ / shares
shares
Sep. 30, 2018
USD ($)
$ / shares
shares
Sep. 30, 2016
shares
Jan. 31, 2020
shares
Dec. 13, 2019
USD ($)
Feb. 28, 2019
Oct. 23, 2018
$ / right
$ / shares
shares
Mar. 07, 2018
shares
Sep. 30, 2017
shares
Mar. 10, 2017
shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Unrecognized compensation expense related to options outstanding | $       $ 17,900,000 $ 17,900,000                    
Weighted average period for unrecognized compensation expense expected to be recognized         2 years 3 months 18 days                    
Options to purchase common stock outstanding (in shares)       1,162,505 1,162,505 1,686,902 2,806,364             2,845,866  
Recognized compensation expense | $         $ 9,551,000 $ 9,637,000 $ 8,950,000                
Total intrinsic value of options exercised | $         $ 2,500,000 $ 11,100,000 $ 1,400,000                
Weighted average fair value of options granted (in dollars per share) | $ / shares         $ 4.32 $ 5.07 $ 4.56                
Aggregate intrinsic value of options | $       $ 6,100,000 $ 6,100,000 $ 4,900,000                  
Amount authorized under share repurchase program | $                   $ 10,000,000.0          
Amount of shares repurchased | $       1,000,000.0 $ 1,000,000.0                    
Number of shares repurchased (in shares)         137,000                    
Average price of shares repurchased (in dollars per share) | $ / shares         $ 7.33                    
Purchased shares retired | $       $ 1,000,000.0 $ 1,002,000                    
Preferred stock, par value per share (in dollars per share) | $ / shares       $ 0.001 $ 0.001 $ 0.001                  
Percentage of common stock outstanding for acquiring person under right agreement                     4.90%        
Series B Junior Preferred Stock                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Number of preferred share purchase right for each share of common stock (in shares)                       1      
Preferred stock, share conversion ratio                       0.001      
Preferred stock, purchase price per right (in dollars per right) | $ / right                       35.00      
Preferred stock, redemption price per right (in dollars per share) | $ / shares                       $ 0.0001      
ID Checker | Closing Shares                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Recognized compensation expense | $         $ 0 $ 0 $ 0                
Vesting service period   27 months                          
Common stock issued during acquisition (in shares)   712,790                          
ID Checker | Earnout Shares                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Recognized compensation expense | $         $ 0 $ 0 $ 400,000                
Earnout shares issued (in shares)     137,306         81,182              
Common stock trading period               10 days              
RSUs                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Weighted average period for unrecognized compensation expense expected to be recognized         2 years 4 months 24 days                    
Awards outstanding (in shares)       2,661,943 2,661,943 2,352,487 2,580,176             2,357,021  
Recognized compensation expense | $         $ 6,900,000 $ 6,800,000 $ 5,900,000                
Unrecognized compensation expense | $       $ 13,700,000 $ 13,700,000                    
Number of cancelled previously issued awards that did not meet performance criteria (in shares)         266,748 494,245 216,554                
Performance RSUs                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Weighted average period for unrecognized compensation expense expected to be recognized         1 year 8 months 12 days                    
Awards outstanding (in shares)       353,556 353,556 1,722,551 2,042,817             2,100,000  
Recognized compensation expense | $         $ 700,000 $ 1,000,000.0 $ 1,500,000                
Unrecognized compensation expense | $       $ 1,400,000 $ 1,400,000                    
Vesting service period         4 years                    
Number of cancelled previously issued awards that did not meet performance criteria (in shares)         1,722,551 320,266 57,183                
Performance RSUs | Minimum                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Vesting service percentage         0.00%                    
Performance RSUs | Maximum                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Vesting service percentage         100.00%                    
Performance Options | Chief Executive Officer                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Unrecognized compensation expense related to options outstanding | $       900,000 $ 900,000                    
Weighted average period for unrecognized compensation expense expected to be recognized         1 year 1 month 6 days                    
Number of common stock reserved for future grants (in shares) 800,000                            
Recognized compensation expense | $         $ 800,000 $ 700,000                  
Vesting service period 3 years                            
Exercise price per share (in dollars per share) | $ / shares $ 9.50                            
Stock options                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Unrecognized compensation expense related to options outstanding | $       $ 1,600,000 $ 1,600,000                    
Weighted average period for unrecognized compensation expense expected to be recognized         3 years                    
2012 Plan                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Common stock reserved for issuance (in shares)       9,500,000 9,500,000                    
Options to purchase common stock outstanding (in shares)       844,066 844,066                    
Number of common stock reserved for future grants (in shares)       0 0                    
2012 Plan | RSUs                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Awards outstanding (in shares)       1,802,094 1,802,094                    
Plans prior to the 2012 Plan                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Options to purchase common stock outstanding (in shares)       8,650 8,650                    
2020 Plan                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Common stock reserved for issuance (in shares)                 4,500,000            
Number of common stock reserved for future grants (in shares)       3,816,753 3,816,753                    
2020 Plan | RSUs                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Awards outstanding (in shares)       348,859 348,859                    
2020 Plan | Performance RSUs                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Awards outstanding (in shares)       353,556 353,556                    
Prior Plans                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Options to purchase common stock outstanding (in shares)       852,716 852,716                    
Prior Plans | RSUs                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Common stock reserved for issuance (in shares)                 107,903            
Awards outstanding (in shares)       1,802,094 1,802,094                    
ESPP                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Common stock reserved for issuance (in shares)                         1,000,000    
Number of common stock reserved for future grants (in shares)       649,326 649,326                    
Shares issued under the plan (in shares)         350,674                    
Recognized compensation expense | $         $ 400,000 400,000                  
ESPP | Minimum                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Discount rate from market price purchase date         0.15                    
ESPP | Maximum                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Discount rate from market price offering date         15.00%                    
ESPP | Stock options                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Recognized compensation expense | $         $ 700,000 $ 700,000 $ 1,400,000                
Director Plan                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Common stock reserved for issuance (in shares)                             1,500,000
Number of common stock reserved for future grants (in shares)       287,385 287,385                    
Director Plan | RSUs                              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                              
Options to purchase common stock outstanding (in shares)       428,094 428,094