Revenue and Vendor Concentrations

12 Months Ended

Sep. 30, 2019

Risks and Uncertainties [Abstract]

REVENUE AND VENDOR CONCENTRATIONS

10. REVENUE AND VENDOR CONCENTRATIONS

Revenue Concentration

For the year ended September 30, 2019, the Company derived revenue of $22.8 million from two customers, with such customers accounting for 17% and 10%, respectively, of the Company’s total revenue. For the year ended September 30, 2018, the Company derived revenue of $20.0 million from two customers, with such customers accounting for 22% and 10% of the Company's total revenue. For the year ended September 30, 2017, the Company derived revenue of $10.4 million from one customer, with such customer accounting for 23% of the Company’s total revenue. The corresponding accounts receivable balances of customers from which revenues were in excess of 10% of total revenue were $5.4 million, $5.7 million, and $1.3 million at September 30, 2019, 2018, and 2017, respectively.

The Company’s revenue is derived primarily from the sale by the Company to channel partners, including systems integrators and resellers, and end-users of licenses to sell products covered by the Company’s patented technologies. In most cases, the channel partners purchase the license from the Company after they receive an order from an end-user. The channel partners receive orders

from various individual end-users; therefore, the sale of a license to a channel partner may represent sales to multiple end-users. End-users can purchase the Company’s products through more than one channel partner.

Revenues can fluctuate based on the timing of license renewals by channel partners. When a channel partner purchases or renews a license, the Company receives a license fee in consideration for the grant of a license to sell the Company’s products and there are no future payment obligations related to such agreement; therefore, the license fee the Company receives with respect to a particular license renewal in one period does not have a correlation with revenue in future periods. During the last few years, sales of licenses to one or more channel partners have comprised a significant part of the Company’s revenue. This is attributable to the timing of renewals or purchases of licenses and does not represent a dependence on any single channel partner. The Company believes that it is not dependent upon any single channel partner, even those from which revenues were in excess of 10% of the Company’s total revenue in a specific reporting period, and that the loss or termination of the Company’s relationship with any such channel partner would not have a material adverse effect on the Company’s future operations because either the Company or another channel partner could sell the Company’s products to the end-user that had purchased from the channel partner the Company lost.

International sales accounted for approximately 31%, 27%, and 14% of the Company’s total revenue for the years ended September 30, 2019, 2018, and 2017, respectively. From a geographic perspective, approximately 68% and 72% of the Company’s total long-term assets as of September 30, 2019 and 2018, respectively, are associated with the Company’s international subsidiaries. From a geographic perspective, approximately 12% and 13% of the Company’s total long-term assets excluding goodwill and other intangible assets as of September 30, 2019 and 2018, respectively, are associated with the Company’s international subsidiaries.

Vendor Concentration

The Company purchases its integrated software components from multiple third-party software providers at competitive prices. For the years ended September 30, 2019, 2018, and 2017, the Company did not make purchases from any one vendor comprising 10% or more of the Company’s total purchases. The Company has entered into contractual relationships with some of its vendors; however, the Company does not believe it is substantially dependent upon nor exposed to any significant concentration risk related to purchases from any of its vendors, given the availability of alternative sources for its necessary integrated software components.