Revenue from Contracts with Customers (Notes)

6 Months Ended

Jun. 30, 2020

Revenue from Contract with Customer [Abstract]

Revenue from Contract with Customer [Text Block]

Revenue Recognition

Disaggregation of Revenue

The following tables present revenues disaggregated by our business models:

	Three Months Ended
	2020						2019
(In thousands)	Domestic Segment		International Segment		Total		Domestic Segment		International Segment		Total
Licensed software	$	138,950	$	13,212	$	152,162	$	181,061	$	16,052	$	197,113
Technology resale	36,376		5,741		42,117		54,851		5,884		60,735
Subscriptions	85,281		6,771		92,052		83,573		6,197		89,770
Professional services	409,848		51,234		461,082		429,910		55,397		485,307
Managed services	275,679		31,479		307,158		268,560		29,091		297,651
Support and maintenance	220,301		53,735		274,036		225,602		50,809		276,411
Reimbursed travel	1,778		(36)		1,742		22,555		1,519		24,074
Total revenues	$	1,168,213	$	162,136	$	1,330,349	$	1,266,112	$	164,949	$	1,431,061

	Six Months Ended
	2020						2019
(In thousands)	Domestic Segment		International Segment		Total		Domestic Segment		International Segment		Total
Licensed software	$	285,447	$	24,747	$	310,194	$	321,506	$	30,084	$	351,590
Technology resale	80,825		12,779		93,604		104,009		12,266		116,275
Subscriptions	172,217		14,220		186,437		161,275		12,786		174,061
Professional services	862,632		109,796		972,428		867,139		108,607		975,746
Managed services	555,415		61,097		616,512		545,885		56,159		602,044
Support and maintenance	443,717		104,000		547,717		452,083		101,291		553,374
Reimbursed travel	14,375		823		15,198		45,045		2,803		47,848
Total revenues	$	2,414,628	$	327,462	$	2,742,090	$	2,496,942	$	323,996	$	2,820,938

The following tables present our revenues disaggregated by timing of revenue recognition:

	Three Months Ended
	2020						2019
(In thousands)	Domestic Segment		International Segment		Total		Domestic Segment		International Segment		Total
Revenue recognized over time	$	1,101,797	$	151,456	$	1,253,253	$	1,124,513	$	148,092	$	1,272,605
Revenue recognized at a point in time	66,416		10,680		77,096		141,599		16,857		158,456
Total revenues	$	1,168,213	$	162,136	$	1,330,349	$	1,266,112	$	164,949	$	1,431,061

	Six Months Ended
	2020						2019
(In thousands)	Domestic Segment		International Segment		Total		Domestic Segment		International Segment		Total
Revenue recognized over time	$	2,267,312	$	304,900	$	2,572,212	$	2,260,495	$	290,303	$	2,550,798
Revenue recognized at a point in time	147,316		22,562		169,878		236,447		33,693		270,140
Total revenues	$	2,414,628	$	327,462	$	2,742,090	$	2,496,942	$	323,996	$	2,820,938

Transaction Price Allocated to Remaining Performance Obligations

As of June 30, 2020, the aggregate amount of transaction price allocated to performance obligations that are unsatisfied (or partially unsatisfied) for executed contracts approximates $13.66 billion of which we expect to recognize approximately 30% of the revenue over the next 12 months and the remainder thereafter.

Contract Liabilities

Customer payments received in advance of satisfaction of the related performance obligations are deferred as contract liabilities. Such amounts are classified in our condensed consolidated balance sheets as deferred revenue. During the six months ended June 30, 2020, we recognized $236 million of revenues that were included in our contract liability balance at the beginning of such period.

Significant Customers

A certain customer within our Domestic segment comprised 17% and 12% of our consolidated revenues for the second quarters of 2020 and 2019, respectively; and 17% and 11% for the first six months of 2020 and 2019, respectively. Amounts due from this same customer comprised 11% of client receivables as of June 30, 2020.