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Segment Reporting
 6 Months Ended
Jun. 30, 2025
Segment Reporting [Abstract]  
Segment Reporting Segment Reporting
The Company’s operations are organized into three reportable segments that represent its differentiated lines of business: Commercial Banking, Healthcare Financial Services, and Consumer Banking. The Company’s CODM is the Chairman and Chief Executive Officer. The CODM uses income before income taxes and the provision for credit losses, referred to as PPNR, to allocate resources, including financial and capital resources, employees, and property, for each segment predominantly in the annual budget and forecasting process. The CODM considers budget-to-actual variances on a monthly basis when making decisions about allocating resources to the segments. The CODM also uses PPNR to assess the performance of each segment and in the compensation of certain employees.
Commercial Banking delivers financial solutions both nationally and regionally to a wide range of companies, investors, government entities, and other public and private institutions. Commercial Banking helps its clients achieve their business and financial goals with expertise in Commercial & Institutional Lending, Commercial Real Estate, Capital Markets, Capital Finance, and Treasury Management. Its Private Banking team also pairs holistic wealth solutions, including tailored lending, with commercial banking services.
Healthcare Financial Services includes HSA Bank and Ametros. HSA Bank is one the country’s largest providers of employee benefits solutions, including being one of the leading bank administrators of HSAs, emergency savings accounts, and flexible spending accounts administration services in 50 states. Ametros, the nation’s largest professional administrator of medical insurance claim settlements, helps individuals manage their ongoing medical care through their CareGuard service and proprietary technology platform.
Consumer Banking delivers customized financial solutions for individuals and families, private clients, and small business owners across 196 banking centers throughout the Northeast. Consumer Banking offers a full suite of deposit, lending, treasury management, and wealth management solutions delivered by experienced relationship managers and financial advisors. Consumer Banking also provides a fully digital banking experience through its mobile banking apps and BrioDirect.
Corporate and Reconciling Category
Certain Treasury activities and other corporate and functional divisions, such as information technology, human resources, risk management, bank operations, and the operations of interSYNC, and amounts required to reconcile non-GAAP profitability metrics to those reported in accordance with GAAP are included in the Corporate and Reconciling category.
In addition to the amounts required to reconcile non-GAAP profitability metrics (i.e., estimates for FTP, allocations of equity capital) to those reported in accordance with GAAP, revenues reported in the Corporate and Reconciling category also include gains and losses on sale of investment securities and immaterial revenues from contracts with customers attributable to interSYNC. Neither the Treasury function nor interSYNC operations meet the definition of an operating segment, and therefore, are not considered for determining reportable segments.
Total assets reported in the Corporate and Reconciling category consists primarily of cash and cash equivalents, investment securities, FHLB/FRB stock, and other assets. The ACL on loans and leases is also reported in Total assets in the Corporate and Reconciling category. A provision for credit losses is allocated from the Corporate and Reconciling category to Commercial Banking and Consumer Banking based on the expected loss content of their specific loan and lease portfolios over a 3-year period (non-GAAP). There is no provision for credit losses associated with Healthcare Financial Services since that segment does not originate nor acquire loans and leases. Business development expenses, which include merger-related expenses and other strategic initiatives and restructuring costs, are also generally included in the Corporate and Reconciling category.
Change in Reportable Segments
From time to time, the Company may make reclassifications among the reportable segments to more appropriately reflect management’s view of the business and/or based on changes in the Company’s organizational structure or product lines. Accordingly, the results derived are not necessarily comparable with similar financial information published by other financial institutions. Additionally, because of the interrelationships of the segments, the financial information presented is not indicative of how the segments would perform if they operated as independent entities.
Segment Reporting Methodology
The Company uses an internal profitability reporting system to generate PPNR by reportable segment, which is comprised of direct revenues, direct expenses, estimates for FTP, and allocations for equity capital, net operating costs and total support costs. Since the majority of each reportable segment’s revenue is interest, each segment’s interest revenue is reported net of its interest expense (net interest income). Estimates for FTP and allocations of equity capital and non-interest expense, certain of which are subjective in nature, are periodically reviewed and refined. Equity capital is allocated using a combination of risk-weighted asset and management assessment methodologies across the differentiated lines of business. Net operating costs and total support costs, which reflect costs for shared services and back-office support areas, are allocated using an activity and driver-based costing process. The full profitability measurement reports, which are prepared for each reportable segment and reviewed by the CODM on a monthly basis, reflect non-GAAP reporting methodologies. The differences between full profitability and GAAP results are reconciled in the Corporate and Reconciling category.
The goal of FTP is to encourage loan and deposit growth consistent with the Company’s overall profitability objectives. The FTP process considers the specific interest rate risk and liquidity risk of financial instruments, other assets, and other liabilities included in each reportable segment. Loans and deposits are assigned FTP rates, and segments are charged a cost to fund loans and are paid a credit for deposit funds provided. Consideration is given to the origination date and the earlier of the maturity date or the repricing date of a financial instrument to assign an FTP rate for loans and deposits originated each day. Overall, the FTP process reflects the transfer of interest rate risk exposure to the Treasury function included within the Corporate and Reconciling category, where such exposures are centrally managed.
Financial Information
The following table presents certain balance sheet financial information for the Company’s reportable segments:
June 30, 2025
(In thousands)Commercial BankingHealthcare Financial ServicesConsumer BankingCorporate and ReconcilingConsolidated Total
Goodwill$1,960,363 $285,670 $622,035 $— $2,868,068 
Total assets43,908,431 477,234 13,499,277 24,029,328 81,914,270 
December 31, 2024
(In thousands)Commercial BankingHealthcare Financial ServicesConsumer BankingCorporate and ReconcilingConsolidated Total
Goodwill (1)
$1,960,363 $285,670 $622,035 $— $2,868,068 
Total assets43,010,580 488,194 12,932,260 22,594,039 79,025,073 
(1)The allocation of the purchase price and goodwill calculation for the Ametros acquisition was considered final at December 31, 2024. The $228.2 million of goodwill recorded related to Ametros was allocated entirely to Healthcare Financial Services.
The following tables present certain income statement information for the Company’s reportable segments:
 Three months ended June 30, 2025
(In thousands)Commercial
Banking		Healthcare Financial
Services		Consumer
Banking		Totals
Net interest income$318,518 $97,625 $212,672 $628,815 
Non-interest income30,628 28,687 24,591 83,906 
Total segment revenues349,146 126,312 237,263 712,721 
Reconciliation of revenue:
Corporate and reconciling3,118 
Total consolidated revenues715,839 
Less:
Compensation and benefits50,807 24,171 37,285 
Occupancy (1)
— — 13,835 
Technology and equipment (1)
2,336 7,524 2,917 
Marketing— — 2,043 
Other segment items (1) (2) (3)
55,229 23,758 66,964 
Segment pre-tax, pre-provision net revenue240,774 70,859 114,219 425,852 
Reconciliation of pre-tax, pre-provision net revenue:
Corporate and reconciling(55,727)
Total consolidated pre-tax, pre-provision net revenue370,125 
Total consolidated provision for credit losses46,500 
Total consolidated income before income taxes323,625 
(1)Occupancy and Technology and equipment include, in aggregate, $0.1 million of depreciation expense for Commercial Banking, $1.5 million for Healthcare Financial Services, and $2.4 million for Consumer Banking.
(2)Other segment items for each reportable segment includes:
•Commercial Banking--occupancy, marketing, outside professional services, loan workout expense, foreclosed property expense, other non-interest expense, allocated net operating costs, and allocated total support costs.
•Healthcare Financial Services--occupancy, marketing, outside professional services, other non-interest expense, allocated net operating costs, and allocated total support costs.
•Consumer Banking--outside professional services, loan workout expense, foreclosed property expense, other-non interest expense, allocated net operating costs, and allocated total support costs.
(3)Intangible assets amortization, which is a component of other non-interest expense presented in Other segment items, was $2.7 million for Commercial Banking, $3.4 million for Healthcare Financial Services, and $1.8 million for Consumer Banking.
 Three months ended June 30, 2024
(In thousands)Commercial
Banking		Healthcare Financial
Services		Consumer
Banking		Totals
Net interest income$337,588 $91,664 $202,679 $631,931 
Non-interest income34,510 27,465 24,392 86,367 
Total segment revenues372,098 119,129 227,071 718,298 
Reconciliation of revenue:
Corporate and reconciling(103,703)
Total consolidated revenues614,595 
Less:
Compensation and benefits49,904 22,915 36,526 
Occupancy (1)
— — 13,683 
Technology and equipment (1)
2,051 8,092 2,331 
Marketing— — 1,714 
Other segment items (1) (2) (3)
52,633 20,260 61,651 
Segment pre-tax, pre-provision net revenue267,510 67,862 111,166 446,538 
Reconciliation of pre-tax, pre-provision net revenue:
Corporate and reconciling(157,964)
Total consolidated pre-tax, pre-provision net revenue288,574 
Total consolidated provision for credit losses59,000 
Total consolidated income before income taxes229,574 
(1)Occupancy and Technology and equipment include, in aggregate, $0.1 million of depreciation expense for Commercial Banking, $1.3 million for Healthcare Financial Services, and $2.3 million for Consumer Banking.
(2)Other segment items for each reportable segment includes:
•Commercial Banking--occupancy, marketing, outside professional services, loan workout expense, foreclosed property expense, other non-interest expense, allocated net operating costs, and allocated total support costs.
•Healthcare Financial Services--occupancy, marketing, outside professional services, other non-interest expense, allocated net operating costs, and allocated total support costs.
•Consumer Banking--outside professional services, loan workout expense, foreclosed property expense, other-non interest expense, allocated net operating costs, and allocated total support costs.
(3)Intangible assets amortization, which is a component of other non-interest expense presented in Other segment items, was $1.7 million for Commercial Banking, $3.6 million for Healthcare Financial Services, and $2.1 million for Consumer Banking.
 Six months ended June 30, 2025
(In thousands)Commercial
Banking		Healthcare Financial
Services		Consumer
Banking		Totals
Net interest income$637,641 $193,986 $414,736 $1,246,363 
Non-interest income59,586 58,077 50,795 168,458 
Total segment revenues697,227 252,063 465,531 1,414,821 
Reconciliation of revenue:
Corporate and reconciling5,816 
Total consolidated revenues1,420,637 
Less:
Compensation and benefits102,916 47,508 74,569 
Occupancy (1)
— — 28,183 
Technology and equipment (1)
4,447 16,288 5,966 
Marketing— — 4,025 
Other segment items (1) (2) (3)
107,591 47,377 132,957 
Segment pre-tax, pre-provision net revenue482,273 140,890 219,831 842,994 
Reconciliation of pre-tax, pre-provision net revenue:
Corporate and reconciling(111,715)
Total consolidated pre-tax, pre-provision net revenue731,279 
Total consolidated provision for credit losses124,000 
Total consolidated income before income taxes607,279 
(1)Occupancy and Technology and equipment include, in aggregate, $0.1 million of depreciation expense for Commercial Banking, $2.9 million for Healthcare Financial Services, and $5.0 million for Consumer Banking.
(2)Other segment items for each reportable segment includes:
•Commercial Banking--occupancy, marketing, outside professional services, loan workout expense, foreclosed property expense, other non-interest expense, allocated net operating costs, and allocated total support costs.
•Healthcare Financial Services--occupancy, marketing, outside professional services, other non-interest expense, allocated net operating costs, and allocated total support costs.
•Consumer Banking--outside professional services, loan workout expense, foreclosed property expense, other-non interest expense, allocated net operating costs, and allocated total support costs.
(3)Intangible assets amortization, which is a component of other non-interest expense presented in Other segment items, was $5.5 million for Commercial Banking, $6.9 million for Healthcare Financial Services, and $3.6 million for Consumer Banking.
Six months ended June 30, 2024
(In thousands)Commercial
Banking		Healthcare Financial
Services		Consumer
Banking		Totals
Net interest income$679,530 $177,802 $408,456 $1,265,788 
Non-interest income68,790 58,526 58,370 185,686 
Total segment revenues748,320 236,328 466,826 1,451,474 
Reconciliation of revenue:
Corporate and reconciling(169,787)
Total consolidated revenues1,281,687 
Less:
Compensation and benefits100,662 44,277 73,421 
Occupancy (1)
— — 28,221 
Technology and equipment (1)
4,009 16,098 4,759 
Marketing— — 3,561 
Other segment items (1) (2) (3)
106,142 43,019 126,064 
Segment pre-tax, pre-provision net revenue537,507 132,934 230,800 901,241 
Reconciliation of pre-tax, pre-provision net revenue:
Corporate and reconciling(281,498)
Total consolidated pre-tax, pre-provision net revenue619,743 
Total consolidated provision for credit losses104,500 
Total consolidated income before income taxes515,243 
(1)Occupancy and Technology and equipment include, in aggregate, $0.1 million of depreciation expense for Commercial Banking, $2.6 million for Healthcare Financial Services, and $4.6 million for Consumer Banking.
(2)Other segment items for each reportable segment includes:
•Commercial Banking--occupancy, marketing, outside professional services, loan workout expense, foreclosed property expense, other non-interest expense, allocated net operating costs, and allocated total support costs.
•Healthcare Financial Services--occupancy, marketing, outside professional services, other non-interest expense, allocated net operating costs, and allocated total support costs.
•Consumer Banking--outside professional services, loan workout expense, foreclosed property expense, other-non interest expense, allocated net operating costs, and allocated total support costs.
(3)Intangible assets amortization, which is a component of other non-interest expense presented in Other segment items, was $4.7 million for Commercial Banking, $6.3 million for Healthcare Financial Services, and $4.3 million for Consumer Banking.