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Loans and Leases
9 Months Ended
Sep. 30, 2020
Loans and Leases Receivable Disclosure [Abstract]  
Loans and Leases Loans and Leases
The following table summarizes loans and leases:
(In thousands)At September 30,
2020
At December 31, 2019
Commercial non-mortgage$7,124,365 $5,296,611 
Asset-based889,711 1,046,886 
Commercial real estate6,307,567 5,949,339 
Equipment financing598,473 537,341 
Total commercial portfolio14,920,116 12,830,177 
Residential4,885,821 4,972,685 
Home equity1,867,969 2,014,544 
Other consumer178,117 219,580 
Total consumer portfolio6,931,907 7,206,809 
Loans and leases (1) (2) (3)
$21,852,023 $20,036,986 
(1)Loan balances include net deferred (fees)/costs and net (premiums)/discounts of $(14.1) million and $17.6 million at September 30, 2020 and December 31, 2019, respectively.
(2)At September 30, 2020 the Company had pledged $7.9 billion of eligible loans as collateral to support borrowing capacity at the Federal Home Loan Bank (FHLB) of Boston and the Federal Reserve Bank (FRB) of Boston.
(3)Loan balances exclude accrued interest receivable of $56.6 million and $59.0 million at September 30, 2020 and December 31, 2019, respectively, which is included in accrued interest and other assets in the consolidated balance sheet.
Equipment financing includes net investment in leases of $235.6 million, with total undiscounted cash flows, primarily due within the next five years, amounting to $255.9 million, at September 30, 2020. This lessor activity resulted in interest income of $1.8 million and $1.2 million for the three months ended September 30, 2020 and 2019, respectively, and $5.2 million and $4.0 million for the nine months ended September 30, 2020 and 2019, respectively.
Loans and Leases Aging
The following tables summarize the aging of loans and leases:
 At September 30, 2020
(In thousands)30-59 Days
Past Due and
Accruing
60-89 Days
Past Due and
Accruing
90 or More Days Past Due
and Accruing
Non-accrualTotal Past Due and Non-accrualCurrentTotal Loans
and Leases
Commercial non-mortgage$1,027 $67 $— $67,849 $68,943 $7,055,422 $7,124,365 
Asset-based— — — 3,760 3,760 885,951 889,711 
Commercial real estate330 — — 8,799 9,129 6,298,438 6,307,567 
Equipment financing183 2,550 — 7,182 9,915 588,558 598,473 
Residential4,478 4,787 — 41,554 50,819 4,835,002 4,885,821 
Home equity5,180 1,572 — 32,853 39,605 1,828,364 1,867,969 
Other consumer1,069 556 — 679 2,304 175,813 178,117 
Total$12,267 $9,532 $— $162,676 $184,475 $21,667,548 $21,852,023 

 At December 31, 2019
(In thousands)30-59 Days
Past Due and
Accruing
60-89 Days
Past Due and
Accruing
90 or More Days Past Due
and Accruing
Non-accrualTotal Past Due and Non-accrualCurrentTotal Loans
and Leases
Commercial non-mortgage$2,094 $617 $— $59,369 $62,080 $5,234,531 $5,296,611 
Asset-based— — — 139 139 1,046,747 1,046,886 
Commercial real estate1,256 454 — 11,563 13,273 5,936,066 5,949,339 
Equipment financing5,493 292 — 5,433 11,218 526,123 537,341 
Residential7,166 6,441 — 43,193 56,800 4,915,885 4,972,685 
Home equity8,267 5,551 — 30,170 43,988 1,970,556 2,014,544 
Other consumer4,269 807 — 1,192 6,268 213,312 219,580 
Total$28,545 $14,162 $— $151,059 $193,766 $19,843,220 $20,036,986 
The following table provides additional detail related to loans and leases on non-accrual status:
At September 30, 2020At December 31, 2019
(In thousands)NonaccrualNonaccrual With No AllowanceNonaccrualNonaccrual With No Allowance
Commercial non-mortgage$67,849 $12,136 $59,369 $13,584 
Asset-based3,760 — 139 — 
Commercial real estate8,799 2,729 11,563 4,717 
Equipment financing7,182 2,659 5,433 2,159 
Total commercial portfolio87,590 17,524 76,504 20,460 
Residential41,554 30,234 43,193 19,271 
Home equity32,853 25,981 30,170 15,195 
Other consumer679 31 1,192 — 
Total consumer portfolio75,086 56,246 74,555 34,466 
Total $162,676 $73,770 $151,059 $54,926 
Interest on non-accrual residential and home equity loans that would have been recorded as additional interest income had the loans been current in accordance with the original terms totaled $3.4 million and $3.1 million for the three months ended September 30, 2020 and 2019, respectively, and $9.0 million and $8.9 million for the nine months ended September 30, 2020 and 2019, respectively.
Refer to Note 1 to the Consolidated Financial Statements included in the Company's Form 10-K, for the year ended December 31, 2019, for details of non-accrual policies.
Allowance for Credit Losses on Loans and Leases
The following tables summarize the activity in, as well as the loan and lease balances that were evaluated for, ACL on loans and leases:

At or for the three months ended September 30, 2020At or for the three months ended September 30, 2019
(In thousands)Commercial PortfolioConsumer PortfolioTotalCommercial PortfolioConsumer PortfolioTotal
ACL on loans and leases:
Balance, beginning of period$291,520 $67,002 $358,522 $164,344 $47,327 $211,671 
Adoption of ASU No. 2016-13 (CECL)
— — — — — — 
Provision charged to expense31,618 (8,865)22,753 10,603 697 11,300 
Charge-offs(13,494)(2,263)(15,757)(11,323)(4,637)(15,960)
Recoveries2,025 2,268 4,293 176 1,965 2,141 
Balance, end of period$311,669 $58,142 $369,811 $163,800 $45,352 $209,152 


 At or for the nine months ended September 30, 2020At or for the nine months ended September 30, 2019
(In thousands)Commercial PortfolioConsumer PortfolioTotalCommercial PortfolioConsumer PortfolioTotal
ACL on loans and leases:
Balance, beginning of period$161,669 $47,427 $209,096 $164,073 $48,280 $212,353 
Adoption of ASU No. 2016-13 (CECL)
34,024 23,544 57,568 — — — 
Provision charged to expense147,466 (8,625)138,841 26,513 5,287 31,800 
Charge-offs(34,362)(9,630)(43,992)(28,263)(15,113)(43,376)
Recoveries2,872 5,426 8,298 1,477 6,898 8,375 
Balance, end of period$311,669 $58,142 $369,811 $163,800 $45,352 $209,152 
Individually evaluated for impairment18,303 4,376 22,679 15,467 4,899 20,366 
Collectively evaluated for impairment$293,366 $53,766 $347,132 $148,333 $40,453 $188,786 
Loan and lease balances:
Individually evaluated for impairment$158,324 $149,583 $307,907 $139,129 $131,502 $270,631 
Collectively evaluated for impairment14,761,792 6,782,324 21,544,116 12,268,839 7,012,176 19,281,015 
Loans and leases$14,920,116 $6,931,907 $21,852,023 $12,407,968 $7,143,678 $19,551,646 
Credit Quality Indicators. To measure credit risk for the commercial, commercial real estate, and equipment financing portfolios, the Company employs a dual grade credit risk grading system for estimating the PD and the LGD. The Company's credit risk grading system has not changed with the adoption of CECL. The credit risk grade system assigns a rating to each borrower and to the facility, which together form a Composite Credit Risk Profile. The credit risk grade system categorizes borrowers by common financial characteristics that measure the credit strength of borrowers and facilities by common structural characteristics. The Composite Credit Risk Profile has ten grades, with each grade corresponding to a progressively greater risk of loss. Grades (1)-(6) are considered pass ratings, and (7)-(10) are considered criticized as defined by the regulatory agencies. Risk ratings, assigned to differentiate risk within the portfolio, are reviewed on an ongoing basis and revised to reflect changes in a borrowers’ current financial position and outlook, risk profile, and the related collateral and structural position. Loan officers review updated financial information on at least an annual basis for all pass rated loans to assess the accuracy of the risk grade. Criticized loans undergo more frequent reviews and enhanced monitoring.
A (7) "Special Mention" credit has the potential weakness that, if left uncorrected, may result in deterioration of the repayment prospects for the asset. A (8) "Substandard" asset has a well-defined weakness that jeopardizes the full repayment of the debt. An asset rated (9) "Doubtful" has all of the same weaknesses as a substandard credit with the added characteristic that the weakness makes collection or liquidation in full, given current facts, conditions, and values, improbable. Assets classified as (10) "Loss" in accordance with regulatory guidelines are considered uncollectible and charged off.
For residential and consumer loans, the most relevant credit characteristic is FICO score. FICO scores are a widely used credit score and range from 300 to 850. A lower FICO score is indicative of higher credit risk. FICO scores are updated at least quarterly.
The following table summarizes commercial, commercial real estate, and equipment financing loans and leases segregated by origination year and risk rating exposure under the Composite Credit Risk Profile grades as of September 30, 2020:
(In thousands)20202019201820172016PriorRevolving Loans Amortized Cost BasisTotal
Commercial non-mortgage
Pass$2,519,566 $1,156,057 $1,013,841 $553,942 $257,230 $297,765 $912,007 $6,710,408 
Special mention817 73,688 20,314 341 8,422 2,302 21,233 127,117 
Substandard1,369 33,658 68,305 75,071 23,138 33,137 51,996 286,674 
Doubtful— — — 166 — — — 166 
Total commercial non-mortgage2,521,752 1,263,403 1,102,460 629,520 288,790 333,204 985,236 7,124,365 
Asset-based
Pass14,848 21,854 22,595 11,635 11,039 22,667 714,476 819,114 
Special mention— 1,667 800 — — 978 63,392 66,837 
Substandard— — — — — — 3,760 3,760 
Total asset-based14,848 23,521 23,395 11,635 11,039 23,645 781,628 889,711 
Commercial real estate
Pass646,507 1,473,602 1,296,427 605,375 595,915 1,329,377 28,106 5,975,309 
Special mention22 10,382 48,409 27,364 35,796 76,243 — 198,216 
Substandard821 989 23,095 68,828 2,444 37,865 — 134,042 
Total commercial real estate647,350 1,484,973 1,367,931 701,567 634,155 1,443,485 28,106 6,307,567 
Equipment financing
Pass203,498 144,384 75,993 31,921 52,328 26,319 — 534,443 
Special mention12,492 13,014 8,471 1,834 1,932 788 — 38,531 
Substandard2,380 5,498 5,563 2,430 4,802 4,826 — 25,499 
Total equipment financing218,370 162,896 90,027 36,185 59,062 31,933 — 598,473 
Total commercial portfolio$3,402,320 $2,934,793 $2,583,813 $1,378,907 $993,046 $1,832,267 $1,794,970 $14,920,116 
The following table summarizes residential and consumer loans segregated by origination year and risk rating exposure under FICO score groupings as of September 30, 2020:
(In thousands)20202019201820172016PriorRevolving Loans Amortized Cost BasisTotal
Residential
800+$253,913 $314,759 $69,592 $205,691 $316,264 $905,892 $— $2,066,111 
740-799458,499 355,548 81,018 164,777 194,784 516,385 — 1,771,011 
670-739161,600 144,798 43,790 77,823 80,481 283,164 — 791,656 
580-66912,316 19,803 7,260 12,010 11,836 102,055 — 165,280 
579 and below— 21,363 676 3,771 3,250 62,703 — 91,763 
Total residential886,328 856,271 202,336 464,072 606,615 1,870,199 — 4,885,821 
Home equity
800+22,727 17,095 27,269 18,031 19,328 66,906 564,318 735,674 
740-79920,580 16,472 23,739 11,659 12,765 49,507 446,759 581,481 
670-73912,122 10,847 10,808 10,506 9,290 45,013 285,776 384,362 
580-669447 2,257 3,346 2,297 1,964 19,707 91,009 121,027 
579 and below100 524 879 1,337 835 7,707 34,043 45,425 
Total home equity55,976 47,195 66,041 43,830 44,182 188,840 1,421,905 1,867,969 
Other consumer
800+1,345 3,436 1,901 581 115 173 6,851 14,402 
740-79910,419 17,858 9,665 1,491 503 344 6,402 46,682 
670-73921,089 49,734 19,855 4,158 1,616 520 5,676 102,648 
580-6692,440 4,247 1,744 600 253 180 1,623 11,087 
579 and below717 513 250 66 35 225 1,492 3,298 
Total other consumer36,010 75,788 33,415 6,896 2,522 1,442 22,044 178,117 
Total consumer portfolio978,314 979,254 301,792 514,798 653,319 2,060,481 1,443,949 6,931,907 
Total commercial portfolio3,402,320 2,934,793 2,583,813 1,378,907 993,046 1,832,267 1,794,970 14,920,116 
Total loans and leases$4,380,634 $3,914,047 $2,885,605 $1,893,705 $1,646,365 $3,892,748 $3,238,919 $21,852,023 
Individually Assessed Loans and Leases
The following tables summarize individually assessed loans and leases:
 At September 30, 2020
(In thousands)Unpaid
Principal
Balance
Amortized CostAmortized Cost No AllowanceAmortized Cost With AllowanceRelated
Valuation
Allowance
Commercial non-mortgage$160,667 $125,799 $28,937 $96,862 $15,833 
Asset-based4,114 3,760 — 3,760 459 
Commercial real estate24,865 21,583 12,679 8,904 1,613 
Equipment financing7,661 7,182 2,659 4,523 398 
Residential110,542 100,443 63,457 36,986 3,293 
Home equity111,715 48,461 36,477 11,984 1,012 
Other consumer2,321 679 30 649 71 
Total$421,885 $307,907 $144,239 $163,668 $22,679 

 At December 31, 2019
(In thousands)Unpaid
Principal
Balance
Amortized CostAmortized Cost No AllowanceAmortized Cost With AllowanceRelated
Valuation
Allowance
Commercial non-mortgage$140,096 $102,254 $29,739 $72,515 $7,862 
Asset-based465 139 — 139 
Commercial real estate29,292 23,297 14,818 8,479 1,143 
Equipment financing5,591 5,433 2,159 3,274 418 
Residential98,790 90,096 56,231 33,865 3,618 
Home equity38,503 35,191 27,672 7,519 1,203 
Other consumer (1)
— — — — — 
Total$312,737 $256,410 $130,619 $125,791 $14,249 
(1)Partially charged-off other consumer loans were included in collectively evaluated for impairment at December 31, 2019.
The following table summarizes average amortized cost and interest income recognized for individually assessed loans and leases:
Three months ended September 30,Nine months ended September 30,
2020201920202019
(In thousands)Average
Amortized Cost
Accrued
Interest
Income
Cash Basis Interest Income Average
Amortized Cost
Accrued
Interest
Income
Cash Basis Interest Income Average
Amortized Cost
Accrued
Interest
Income
Cash Basis Interest Income Average
Amortized Cost
Accrued
Interest
Income
Cash Basis Interest Income
Commercial non-mortgage$127,676 $954 $— $102,996 $751 $— $114,027 $2,882 $— $103,772 $2,515 $— 
Asset-based1,949 — — 4,673 — — 1,950 — — 4,694 — — 
Commercial real estate24,555 192 — 15,051 60 — 22,440 507 — 13,526 194 — 
Equipment financing7,488 — — 4,718 — — 6,308 — — 5,901 — — 
Residential103,608 741 289 97,917 862 271 95,270 2,352 1,149 99,599 2,682 817 
Home equity49,309 302 297 36,584 247 246 41,826 1,002 1,540 37,490 803 767 
Other consumer948 13 — — — — 340 30 — — — — 
Total$315,533 $2,202 $586 $261,939 $1,920 $517 $282,161 $6,773 $2,689 $264,982 $6,194 $1,584 
Collateral Dependent Loans and Leases. A loan is considered collateral dependent when the borrower is experiencing financial difficulty and repayment is substantially expected through the operation or sale of collateral. A collateral dependent loan is individually assessed based on the fair value of the collateral, less costs to sell, as of the reporting date. Commercial non-mortgage, asset based, and equipment financing are collateralized by equipment, inventory, receivables, or other non-real estate assets. Commercial real estate, residential, and home equity are collateralized by real estate. Collateral value on collateral dependent loans and leases was $135.3 million at September 30, 2020 and $109.8 million at December 31, 2019.
The following table summarizes whether, or not, individually assessed loans and leases are collateral dependent:
At September 30, 2020At December 31, 2019
(In thousands)Collateral DependentNot Considered Collateral DependentTotalCollateral DependentNot Considered Collateral DependentTotal
Commercial non-mortgage$11,337 $114,462 $125,799 $10,682 $91,572 $102,254 
Asset-based— 3,760 3,760 — 139 139 
Commercial real estate15,708 5,875 21,583 14,097 9,200 23,297 
Equipment financing— 7,182 7,182 — 5,433 5,433 
Residential35,379 65,064 100,443 17,635 72,461 90,096 
Home equity28,857 19,604 48,461 17,136 18,055 35,191 
Other consumer— 679 679 — — — 
Total amortized cost of CDA$91,281 $216,626 $307,907 $59,550 $196,860 $256,410 
Troubled Debt Restructurings
The following table summarizes information for TDRs:
(In thousands)At September 30,
2020
At December 31, 2019
Accrual status$143,544 $136,449 
Non-accrual status101,750 100,989 
Total TDRs$245,294 $237,438 
Specific reserves for TDRs included in the balance of ACL on loans and leases$17,092 $12,956 
Additional funds committed to borrowers in TDR status15,345 4,856 
The portion of TDRs deemed to be uncollectible, $7.8 million and $11.0 million for the three months ended September 30, 2020 and 2019, respectively, and $10.8 million and $16.7 million for the nine months ended September 30, 2020 and 2019, respectively, were charged off.
The following table provides information on the type of concession for loans and leases modified as TDRs:
Three months ended September 30,Nine months ended September 30,
2020201920202019
Number of
Loans and
Leases
Post-
Modification
Recorded
Investment (1)
Number of
Loans and
Leases
Post-
Modification
Recorded
Investment (1)
Number of
Loans and
Leases
Post-
Modification
Recorded
Investment (1)
Number of
Loans and
Leases
Post-
Modification
Recorded
Investment (1)
(Dollars in thousands)
Commercial non-mortgage
Extended Maturity$— 2$29 6$507 8$222 
Adjusted Interest Rate— 112 — 2112 
Maturity/Rate Combined2333 3225 7607 6296 
Other (2)
1630,586 2440,128 2564,642 
Commercial real estate
Extended Maturity— — 172 — 
Maturity/Rate Combined— — 1278 — 
Other (2)
3306 12,180 3306 34,816 
Residential
Extended Maturity1134 167 3485 51,007 
Maturity/Rate Combined4425 1368 91,123 142,216 
Other (2)
2202 2243 223,877 6785 
Home equity
Extended Maturity131 1134 3188 5504 
Maturity/Rate Combined115 230 228 4140 
Other (2)
15506 8375 896,018 271,595 
Total TDRs30$1,958 28$34,249 170$53,617 105$76,335 
(1)Post-modification balances approximate pre-modification balances. The aggregate amount of charge-offs as a result of the restructurings was not significant.
(2)Other includes covenant modifications, forbearance, loans discharged under Chapter 7 bankruptcy, or other concessions.
There were no significant amounts of loans and leases modified as TDRs within the previous 12 months and for which there was a payment default for the three and nine months ended September 30, 2020, while there were 4 loans and leases in the commercial portfolio with an amortized cost of $3.9 million and one loan in the consumer portfolio with an amortized cost of $0.1 million for the three and nine months ended September 30, 2019.
TDRs in commercial, commercial real estate, and equipment financing segregated by risk rating exposure is as follows:

(In thousands)At September 30, 2020At December 31, 2019
Pass$12,591 $3,952 
Special Mention— 63 
Substandard111,613 104,277 
Doubtful166 3,860 
Total$124,370 $112,152