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Finance Receivables, Net
9 Months Ended
Jan. 31, 2026
Receivables [Abstract]  
Finance Receivables, Net
C Finance Receivables, Net
The Company originates installment sale contracts from the sale of used vehicles at its dealerships. These installment sale contracts, which originate at interest rates ranging from 12.00% to 23.00% are collateralized by the vehicle sold and typically provide for payments over periods ranging from 18 months to 79 months. The Company’s finance receivables are defined as one segment and one class of loans, which is sub-prime consumer automobile contracts. As of January 31, 2026, the Company maintains two distinct loan pools for the purpose of estimating expected credit losses under the CECL model in accordance with ASC 326. These pools are grouped based on origination method and are managed collectively under a unified credit risk management framework. Although not considered separate segments under applicable disclosure rules, each pool is evaluated separately for expected credit losses, and the allowance for credit losses is determined accordingly.
The components of finance receivables are as follows:
(In thousands)January 31, 2026April 30, 2025
 
Gross contract amount$1,882,656 $1,946,042 
Less: unearned finance charges(415,737)(436,887)
Principal balance1,466,919 1,509,155 
Less: estimated insurance receivables for accident protection plan claims(2,510)(2,910)
Less: allowance for accident protection plan claims(2,777)(3,135)
Less: allowance for credit losses(347,565)(323,100)
Finance receivables, net1,114,067 1,180,010 
Loan origination costs605 663 
Finance receivables, net, including loan origination costs$1,114,672 $1,180,673 
Changes in the finance receivables, net are as follows:
 Nine Months Ended January 31,
(In thousands)20262025
   
Balance at beginning of period$1,180,673 $1,097,931 
Finance receivable originations730,861 779,013 
Finance receivable collections(351,754)(338,736)
Provision for credit losses(327,317)(281,597)
Losses on claims for accident protection plan(27,765)(25,013)
Inventory acquired in repossession and accident protection plan claims(90,631)(86,031)
   
Balance at end of period$1,114,067 $1,145,567 
Changes in the finance receivables allowance for credit losses are as follows:
 Nine Months Ended January 31,
(In thousands)20262025
   
Balance at beginning of period$323,100 $331,260 
Provision for credit losses327,317 281,597 
Charge-offs(393,598)(367,554)
Recovered collateral90,746 88,035 
   
Balance at end of period$347,565 $333,338 
Amounts recovered from previously written-off accounts were approximately $3.2 million and $2.5 million for the nine months ended January 31, 2026 and 2025, respectively. These amounts are netted against recovered collateral in the table above.
The Company increased the allowance for credit loss in the third quarter of the current fiscal year to 25.53% at January 31, 2026, from 24.19% at October 31, 2025, resulting in an addition of $8.7 million to the calculated provision.
The following table presents the finance receivables that are current and past due as follows:
(Dollars in thousands)January 31, 2026April 30, 2025January 31, 2025
 Principal
Balance
Percent of
Portfolio
Principal
Balance
Percent of
Portfolio
Principal
Balance
Percent of
Portfolio
Current$1,182,760 80.63%$1,208,330 80.06%$1,241,566 83.55 %
3 - 29 days past due220,239 15.01%249,263 16.52%189,842 12.78%
30 - 60 days past due44,435 3.03%34,407 2.28%36,159 2.43%
61 - 90 days past due11,561 0.79%11,461 0.76%11,372 0.77%
> 90 days past due7,924 0.54%5,694 0.38%7,042 0.47%
Total$1,466,919 100.00%$1,509,155 100.00%$1,485,981 100.00%
Accounts one and two days past due, as well as bankruptcy accounts, are considered current for this analysis, due to the varying payment dates and variation in the day of the week at each period end. The Company suspends its standard collections practices following a customer’s bankruptcy filing and treats these accounts as being administered by the bankruptcy trustee rather than the customer, conducting all account-related communications, payment processing, and modification activities with the trustee in accordance with the bankruptcy plan and applicable bankruptcy law. See Note B for further discussion of customer accounts in bankruptcy. Delinquencies may vary from period to period based on the average age of the portfolio, seasonality within the calendar year, the day of the week and overall economic factors. The above categories are consistent with internal operational measures used by the Company to monitor credit results.
At January 31, 2026, the Company's delinquency metrics were negatively impacted by a winter storm affecting the South-Central United States, which encompasses the Company's entire geographic footprint. Temporary dealership closures and disruptions to customer mobility resulted in delayed collections during the affected period. The Company has observed a normalization of these metrics subsequent to quarter end.
Substantially all of the Company’s installment sale contracts involve contracts made to individuals with impaired or limited credit histories, or higher debt-to-income ratios than permitted by traditional lenders. Contracts made with buyers who are restricted in their ability to obtain financing from traditional lenders generally entail a higher risk of delinquency, default and repossession, and higher losses than contracts made with buyers with better credit. The Company monitors customer scores, contract term length, payment to income, down payment percentages, and collections for credit quality indicators.
Nine Months Ended January 31,
20262025
Average total collected per active customer per month$582 $563 
Principal collected as a percent of average finance receivables23.5%23.1%
Average down-payment percentage4.8%5.2%
Average originating contract term (in months)
44.944.4
As of
January 31, 2026January 31, 2025
Portfolio weighted average contract term, including modifications (in months)48.848.3
Total dollars collected per active customer increased 3.3% year over year and principal collections as a percentage of average finance receivables increased slightly by 40 basis points compared to prior year. The portfolio weighted average contract term increased slightly from the prior year quarter and year-ended April 30, 2025. Average originating term has increased slightly from the prior year due to a couple of factors including: 1) the Company's focus on addressing affordability for the highest risk customers by slightly increasing the maximum terms over the last year and 2) the Company booking a higher percentage of better quality customers that qualify for longer terms.
When customers apply for financing, the Company’s proprietary scoring models rely on the customers’ credit histories and certain application information to evaluate and rank their risk. The Company obtains credit histories and other credit data that includes information such as number of different addresses, age of oldest record, high risk credit activity, job time, time at residence and other factors. The application information that is used includes income, collateral value and down payment. The scoring models yield credit grades that represent the relative likelihood of repayment. The Company has historically utilized a six-point scorecard for credit evaluation. In May 2025, a new seven-rank scorecard was fully implemented, offering greater granularity and improving the accuracy of loss ratio projections. Under this enhanced scoring model, customers with the highest probability of repayment are 7-rated customers. Customers assigned a lower grade are determined to have a lower probability of repayment. For loans that are approved, the credit grade influences the terms of the agreement, such as the maximum amount financed, interest rate, term length and minimum down payment. After origination, credit grades are generally not updated.
The following table presents a summary of finance receivables by credit quality indicator, as of January 31, 2026, segregated by customer score and year of origination.
 As of January 31, 2026
(Dollars in thousands)Fiscal Year of OriginationPrior to  
Customer Rating202620252024202320222022Total%
1-2$64,003 $19,504 $5,063 $1,874 $217 $20 $90,681 6.2%
3-4159,890 153,983 64,464 16,843 2,711 412 398,303 27.2%
5-7387,683 340,757 165,705 66,241 15,893 1,656 977,935 66.7%
Total$611,576 $514,244 $235,232 $84,958 $18,821 $2,088 $1,466,919 100.0 %
         
Charge-offs$62,019 $194,384 $93,448 $34,692 $8,123 $932 $393,598  
The following table presents a summary of finance receivables by credit quality indicator, as of January 31, 2025, segregated by customer score.
 As of January 31, 2025
(Dollars in thousands)Fiscal Year of OriginationPrior to
Customer Rating202520242023202220212021Total%
1-2$42,886 $22,136 $6,330 $1,189 $69 $50 $72,660 4.9%
3-4234,245 171,447 59,807 13,628 1,228 279 480,634 32.3%
5-6373,199 322,146 172,832 56,862 6,915 733 932,687 62.8%
Total$650,330 $515,729 $238,969 $71,679 $8,212 $1,062 $1,485,981 100.0 %
Charge-offs$62,044 $188,736 $89,615 $24,130 $2,562 $467 $367,554 

The percentage of the portfolio in the highest customer ratings (5-7) continues to grow as a result of the Company’s early risk based pricing testing as well as the conversion to the new, more predictive, scorecard.

Contract Modifications

During the preparation of the Company's Annual Report on Form 10-K for the year ended April 30, 2025, management identified material omissions of required disclosures under Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) Topic 310-10-50-42 through 50-44 related to loan modifications for borrowers experiencing financial difficulty. The previously issued financial statements have been restated to include such disclosures.
The Company identifies and discloses modifications made to customers experiencing financial difficulty after the origination date. Due to the subprime nature and limited financial resources of the majority of the Company’s customers, all modifications that result in a term extension are identified by the Company as modifications made to customers experiencing financial difficulty and are therefore included in the related disclosures. These modifications are made with the intent to support customers while preserving asset value and minimizing credit losses.
The following tables present the aggregate outstanding principal balance of contracts that have been modified during the nine months ended January 31, 2026 and 2025, categorized by type of modification. These modifications represent management’s efforts to work with customers experiencing financial difficulty to help them maintain their vehicle ownership while preserving asset value for the Company. The percentages shown represent the portion of the total gross finance receivables portfolio as of January 31, 2026 and 2025 that has been modified at least once during the period.
The following table presents contract modifications by type of modification for the following:

(Dollars in thousands)Contract Modifications by Type
Three Months Ended
January 31, 2026
Three Months Ended
January 31, 2025
(Restated)
Type of ModificationPrincipal Balance% of PortfolioPrincipal Balance% of Portfolio
Term extension$194,053 13.2 %$191,054 12.9 %
Combination (1)
2,359 0.2 %2,954 0.1 %
Total$196,412 13.4 %$194,008 13.0 %


(Dollars in thousands)Contract Modifications by Type
Nine Months Ended
January 31, 2026
Nine Months Ended
January 31, 2025
(Restated)
Type of ModificationPrincipal Balance% of PortfolioPrincipal Balance% of Portfolio
Term extension$352,995 24.0 %$357,025 24.0 %
Combination (1)
8,586 0.6 %8,669 0.6 %
Total$361,581 24.6 %$365,694 24.6 %
(1)These modifications result from customer bankruptcy filings and have been made in accordance with bankruptcy court requirements. They generally consist of a reduction in the contractual interest rate and/or an extension of the contract term as part of the customer’s court-approved payment restructuring plan.

The following table describes the financial effect of the modifications for each period:

Type of ModificationThree Months Ended January 31, 2026Three Months Ended January 31, 2025 (Restated)Nine Months Ended January 31, 2026Nine Months Ended January 31, 2025 (Restated)
Term extension


Added a weighted average of 1.37 months to the life of contracts, which reduced monthly payment amounts to borrowers.
Added a weighted average of 1.59 months to the life of contracts, which reduced monthly payment amounts to borrowers.
Added a weighted average of 1.75 months to the life of contracts, which reduced monthly payment amounts to borrowers.
Added a weighted average of 1.99 months to the life of contracts, which reduced monthly payment amounts to borrowers.
Combination




Added a weighted average of 20.43 months to the life of contracts, which reduced monthly payment amounts to borrowers and/or reduced interest rates to a weighted average of 9.28%.Added a weighted average of 20.96 months to the life of contracts, which reduced monthly payment amounts to borrowers and/or reduced interest rates to a weighted average of 8.76%.Added a weighted average of 20.91 months to the life of contracts, which reduced monthly payment amounts to borrowers and/or reduced interest rates to a weighted average of 9.02%
Added a weighted average of 21.26 months to the life of contracts, which reduced monthly payment amounts to borrowers and/or reduced interest rates to a weighted average of 8.43%.
The Company closely monitors the performance of the contracts that are modified to understand the effectiveness of its modification efforts. The following table depicts the status of contracts that have term modifications as follows:

Payment Status (Principal Balance)
(In thousands)TotalCurrent3-29 Days Past Due30-60 Days Past Due61-90 Days Past Due90+ Days Past Due
For Three Months Ended January 31, 2026$194,053 $147,604 $39,218 $6,553 $678 $
For Three Months Ended January 31, 2025 (Restated)191,054 150,835 34,321 5,385 513 
For Nine Months Ended January 31, 2026352,995 257,999 73,529 16,914 4,027 526 
For Nine Months Ended January 31, 2025 (Restated)357,025 264,933 71,318 14,557 4,235 1,981 

The following table depicts the status of contracts that have term modifications due to the combination of modifications due to bankruptcies for the periods presented:
Payment Status (Principal Balance)
(In thousands)TotalPayment Received in Last 30 DaysPayment Received in Last 31-60 DaysPayment Received in Last 61-90 DaysPayment Received in Last 90+ Days
For Three Months Ended January 31, 2026$2,359 $610 $637 $623 $489 
For Three Months Ended January 31, 2025 (Restated)2,954 850 703 795 606 
For Nine Months Ended January 31, 20268,586 3,417 1,651 844 2,674 
For Nine Months Ended January 31, 2025 (Restated)8,669 3,454 1,698 1,073 2,444 

For the three months ended January 31, 2026 and 2025, customer contracts with an aggregate principal balance of $4.1 million and $3.4 million, respectively, were charged off within the period following contract modifications. For the nine months ended January 31, 2026 and 2025, customer contracts with an aggregate principal balance of $76.4 million and $76.2 million, respectively, were charged off within the period following contract modifications.
These modifications and their subsequent performance were evaluated under the Company’s CECL methodology, and the related allowance for credit losses reflects expected future losses based on borrower performance, economic conditions, and the nature of the modifications. The Company continues to monitor the performance of all modified contracts and has credit risk management processes in place to assess and manage these exposures.