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Commitments and Contingencies (Tables)
 12 Months Ended
Nov. 30, 2017
Commitments and Contingencies Disclosure [Abstract]  
Schedule of Product Warranty Liability
The changes in our warranty liability were as follows (in thousands):
 
Years Ended November 30,
 
2017
 
2016
 
2015
Balance at beginning of year
$
56,682

 
$
49,085

 
$
45,196

Warranties issued
38,452

 
30,135

 
23,018

Payments (a)
(25,336
)
 
(23,190
)
 
(26,367
)
Adjustments (b)
—

 
652

 
7,238

Balance at end of year
$
69,798

 
$
56,682

 
$
49,085


(a)
Payments for 2016 and 2015 included $2.3 million and $8.4 million, respectively, to repair homes affected by water intrusion-related issues in certain of our communities in central and southwest Florida.
(b)
Adjustments for 2016 and 2015 included the reclassification of certain estimated minimum probable recoveries to receivables in connection with the above-noted water intrusion-related issues. The adjustments for each year had no impact on our consolidated statements of operations.
Schedule of Self-Insurance Liability
The changes in our self-insurance liability were as follows (in thousands):
 
Years Ended November 30,
 
2017
 
2016
 
2015
Balance at beginning of year
$
158,584

 
$
173,011

 
$
205,228

Self-insurance expense (a)
20,371

 
24,808

 
18,590

Payments
(9,720
)
 
(28,395
)
 
(21,201
)
Adjustments (b)
8,460

 
(10,840
)
 
(29,606
)
Balance at end of year
$
177,695

 
$
158,584

 
$
173,011

(a)
These expenses are included in selling, general and administrative expenses and are largely offset by contributions from independent subcontractors participating in the wrap-up policy.
(b)
The amount for each period reflects changes in our self-insurance liability that were offset by changes in the receivable for estimated probable insurance and other recoveries to present our self-insurance liability on a gross basis. The amount for 2017 also includes a $21.7 million change in estimate to increase our self-insurance liability to reflect claim frequency and severity trends, which indicated that probable future payments for claims relating to homes delivered in certain prior years were likely to exceed the previously estimated liabilities remaining for those claims. Therefore, we recorded an adjustment in the 2017 third quarter to increase our self-insurance liability, based on an actuarially determined estimate, to an amount expected to have a higher probability of being adequate to cover future payments associated with unresolved claims, including claims incurred but not yet reported. This adjustment is included in selling, general and administrative expenses.
Schedule of Future Minimum Rental Payments for Operating Leases
The future minimum rental payments under operating leases, which primarily consist of office leases having initial or remaining noncancelable lease terms in excess of one year, are as follows: 2018 — $8.3 million; 2019 — $7.6 million; 2020 — $4.7 million; 2021 — $2.5 million; 2022 — $1.8 million; and thereafter — $5.8 million.
Re