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Goodwill, Customer Relationships and Other Intangible Assets - Additional Information (Details)
$ in Millions
3 Months Ended 12 Months Ended
Oct. 31, 2022
USD ($)
Jun. 30, 2023
USD ($)
Dec. 31, 2023
USD ($)
reporting_unit
Dec. 31, 2022
USD ($)
Dec. 31, 2021
USD ($)
Oct. 31, 2021
Jul. 31, 2021
Acquired Finite-Lived Intangible Assets [Line Items]              
Intangible assets and goodwill     $ 8,600        
Number of reporting units | reporting_unit     1        
Weighted average cost of capital (as a percent) 9.40%            
After-tax cost of debt (as a percent) 4.80%            
Cost of equity (as a percent) 14.00%            
Goodwill impairment   $ 2,000 $ 1,970 $ 4,638 $ 0    
Goodwill impairment (as a percent)           14.00% 17.00%
Acquired finite-lived intangible asset amortization expense     $ 714 $ 744 $ 843    
Acquired finite-lived intangible assets, weighted average useful life     7 years        
Customer relationships              
Acquired Finite-Lived Intangible Assets [Line Items]              
Acquired finite-lived intangible assets, weighted average useful life     7 years        
Capitalized software              
Acquired Finite-Lived Intangible Assets [Line Items]              
Acquired finite-lived intangible assets, weighted average useful life     4 years        
Disposal Group, Held-for-sale | EMEA Business              
Acquired Finite-Lived Intangible Assets [Line Items]              
Goodwill impairment $ 224            
North America Business              
Acquired Finite-Lived Intangible Assets [Line Items]              
Goodwill impairment $ 4,400            
Revenue Multiple              
Acquired Finite-Lived Intangible Assets [Line Items]              
Goodwill impairment, measurement input 2.5            
Revenue Multiple | Minimum              
Acquired Finite-Lived Intangible Assets [Line Items]              
Goodwill impairment, measurement input 1.8 1.5          
Revenue Multiple | Maximum              
Acquired Finite-Lived Intangible Assets [Line Items]              
Goodwill impairment, measurement input 4.6 4.3          
EBITDA Multiple              
Acquired Finite-Lived Intangible Assets [Line Items]              
Goodwill impairment, measurement input 7.1            
EBITDA Multiple | Minimum              
Acquired Finite-Lived Intangible Assets [Line Items]              
Goodwill impairment, measurement input 4.7 4.6          
EBITDA Multiple | Maximum              
Acquired Finite-Lived Intangible Assets [Line Items]              
Goodwill impairment, measurement input 10.8 10.5