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Revenue Recognition (Tables)
9 Months Ended
Sep. 30, 2023
Revenue from Contract with Customer [Abstract]  
Disaggregation of revenue
The following tables provide disaggregation of revenue from contracts with customers based on service offering for the three and nine months ended September 30, 2023 and 2022. It also shows the amount of revenue that is not subject to ASC 606, but is instead governed by other accounting standards. The amounts in the tables below include revenue for the Latin American business prior to it being sold on August 1, 2022. See Note 2—Completed Divestiture of the Latin American Business and Planned Divestiture of European, Middle Eastern and African Business in our Annual Report on Form 10-K for the year ended December 31, 2022 for additional information on these divestitures.

Three Months Ended September 30, 2023Three Months Ended September 30, 2022
Total Revenue
Adjustments for Non-ASC 606 Revenue(1)
Total Revenue from Contracts with CustomersTotal Revenue
Adjustments for Non-ASC 606 Revenue(1)
Total Revenue from Contracts with Customers
(Dollars in millions)
Grow$988 (151)837 956 (153)803 
Nurture428 (3)425 464 (4)460 
Harvest264 — 264 316 — 316 
Other26 — 26 26 — 26 
Affiliate Services57 (57)— 57 (57)— 
Total revenue$1,763 (211)1,552 1,819 (214)1,605 

Nine Months Ended September 30, 2023Nine Months Ended September 30, 2022
Total Revenue
Adjustments for Non-ASC 606 Revenue(1)
Total Revenue from Contracts with CustomersTotal Revenue
Adjustments for Non-ASC 606 Revenue(1)
Total Revenue from Contracts with Customers
(Dollars in millions)
Grow$2,947 (465)2,482 3,022 (518)2,504 
Nurture1,296 (11)1,285 1,462 (12)1,450 
Harvest825 — 825 982 — 982 
Other76 — 76 82 — 82 
Affiliate Services167 (167)— 170 (170)— 
Total revenue$5,311 (643)4,668 5,718 (700)5,018 
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(1) Includes lease revenue which is not within the scope of ASC 606.
Contract with customer, asset and liability
The following table provides balances of customer receivables, contract assets and contract liabilities, net of amounts classified as held for sale as of September 30, 2023 and December 31, 2022:
September 30, 2023December 31, 2022
(Dollars in millions)
Customer receivables (1)
$567 515 
Contract assets (2)
13 
Contract liabilities (3)
239 222 
_____________________________________________________________________
(1)Reflects gross customer receivables of $580 million and $534 million, net of allowance for credit losses of $13 million and $19 million, at both September 30, 2023 and December 31, 2022. As of September 30, 2023 and December 31, 2022, this amount excludes customer receivables classified as held for sale of $70 million and $76 million, respectively.
(2)As of September 30, 2023 and December 31, 2022, amount excludes contract assets classified as held for sale of $11 million and $16 million, respectively.
(3)As of September 30, 2023 and December 31, 2022, amount excludes contract liabilities classified as held for sale of $47 million and $59 million, respectively.
Capitalized contract cost
The following tables provide changes in our contract acquisition costs and fulfillment costs:
Three Months Ended September 30, 2023Three Months Ended September 30, 2022
Acquisition CostsFulfillment CostsAcquisition CostsFulfillment Costs
(Dollars in millions)
Beginning of period balance(1)(2)
$69 102 78 101 
Costs incurred12 24 16 20 
Amortization(14)(18)(14)(17)
Change in contract costs held for sale— — — 
End of period balance(5)(6)
$67 108 80 105 
Nine Months Ended
September 30, 2023
Nine Months Ended
September 30, 2022
Acquisition CostsFulfillment CostsAcquisition CostsFulfillment Costs
(Dollars in millions)
Beginning of period balance(3)(4)
$76 106 76 99 
Costs incurred39 68 45 63 
Amortization(44)(52)(41)(57)
Change in contract costs held for sale(4)(14)— — 
End of period balance(5)(6)
$67 108 80 105 
______________________________________________________________________
(1)Beginning of period balance for the three months ended September 30, 2023 excludes $10 million of acquisition costs and $14 million of fulfillment costs classified as held for sale related to the EMEA business.
(2)Beginning of period balance for the three months ended September 30, 2022 excludes no acquisition costs and $28 million of fulfillment costs classified as held for sale (related to the Latin American business, sold in the third quarter of 2022).
(3)Beginning of period balance for the nine months ended September 30, 2023 excludes $6 million of acquisition costs and no fulfillment costs classified as held for sale related to the EMEA business.
(4)Beginning of period balance for the nine months ended September 30, 2022 excludes no acquisition costs and $27 million of fulfillment costs classified as held for sale (related to the Latin American business, sold in the third quarter of 2022).
(5)End of period balance for the three and nine months ended September 30, 2023 excludes $10 million of acquisition costs and $14 million of fulfillment costs classified as held for sale related to the EMEA business.
(6)End of period balance for the three and nine months ended September 30, 2022 excludes no acquisition costs and no of fulfillment costs classified as held for sale (related to the Latin American business, sold in the third quarter of 2022).