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Goodwill, Customer Relationships and Other Intangible Assets - Schedule of Goodwill and Intangible Assets (Details) - USD ($)
$ in Millions
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Finite-Lived and Indefinite-Lived Intangible Assets      
Goodwill $ 7,405 $ 7,415 $ 11,119
Finite lived intangible assets, net 6,605 7,334  
Customer relationships      
Finite-Lived and Indefinite-Lived Intangible Assets      
Finite lived intangible assets, net 6,156 6,865  
Accumulated amortization 2,246 1,538  
Capitalized software      
Finite-Lived and Indefinite-Lived Intangible Assets      
Finite lived intangible assets, net 401 395  
Accumulated amortization 256 146  
Trade names      
Finite-Lived and Indefinite-Lived Intangible Assets      
Finite lived intangible assets, net 48 74  
Accumulated amortization $ 83 $ 57