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Products and Services Revenues
12 Months Ended
Dec. 31, 2018
Revenue from Contract with Customer [Abstract]  
Revenue Recognition
Revenue Recognition

Comparative Results

The following tables present our reported results under ASC 606 and a reconciliation to results using the historical accounting method:
 
Successor
 
Reported Balances as of December 31, 2018
 
Impact of ASC 606
 
ASC 605
Historical Adjusted Balances
 
(Dollars in millions)
Operating revenue
$
8,220

 
(5
)
 
8,215

Cost of services and products (exclusive of depreciation and amortization)
3,937

 

 
3,937

Selling, general and administrative
1,354

 
52

 
1,406

Interest expense
509

 
(9
)
 
500

Income tax expense
196

 
(12
)
 
184

Net income
341

 
(36
)
 
305


The following table presents a reconciliation of certain consolidated balance sheet captions under ASC 606 to the balance sheet results using the historical accounting method:
 
Successor
 
Reported Balances as of December 31, 2018
 
Impact of ASC 606
 
ASC 605
Historical Adjusted Balances
 
(Dollars in millions)
Other current assets
$
234

 
(33
)
 
201

Other long-term assets, net
191

 
(31
)
 
160

Deferred revenue
1,491

 
(4
)
 
1,487

Deferred income tax assets, net
306

 
15

 
321

Member's equity
17,877

 
(45
)
 
17,832



Disaggregated Revenue by Service Offering

The following table provides disaggregation of revenue from contracts with customers based on service offering for the year ended December 31, 2018. It also shows the amount of revenue that is not subject to ASC 606, but is instead governed by other accounting standards.
 
Successor
 
Year Ended December 31, 2018
 
(Dollars in millions)
 
Total Revenue
 
Adjustments(6)
 
Total Revenue from Contracts with Customers
IP and Data Services (1)
$
3,945

 

 
3,945

Transport and Infrastructure (2)
2,699

 
(189
)
 
2,510

Voice and Collaboration (3)
1,464

 

 
1,464

Other Revenue (4)
5

 
(3
)
 
2

Affiliate Revenue (5)
107

 
(107
)
 

Total Revenue
$
8,220

 
(299
)
 
7,921

 
 
 
 
 
 
Timing of revenue
 
 
 
 
 
  Goods transferred at a point in time
 
 
 
 
$

  Services performed over time
 
 
 
 
7,921

  Total revenue from contracts with customers
 
 
 
 
$
7,921

_______________________________________________________________________________
(1)
Includes primarily VPN data network, IP, Ethernet, video and ancillary revenue.
(2)
Includes primarily wavelength, colocation and data center services, dark fiber, private line and professional services revenue.
(3)
Includes voice, Voice Over IP ("VoIP"), Collaboration.
(4)
Includes sublease rental income and IT services and managed services revenue.
(5)
Includes telecommunications and data services we bill to our affiliates.
(6)
Includes sublease rental income and revenue from fiber capacity lease arrangements which are not within the scope of ASC 606.


Customer Receivables and Contract Balances

The following table provides balances of customer receivables, contract assets and contract liabilities as of December 31, 2018 and January 1, 2018:
 
Successor
 
December 31, 2018
 
January 1, 2018
 
(Dollars in millions)
Customer receivables (1)
$
712

 
748

Contract assets
19

 
22

Contract liabilities
393

 
353

_______________________________________________________________________________
(1)
Gross customer receivables of $723 million and $751 million, net of allowance for doubtful accounts of $11 million and $3 million, at December 31, 2018 and January 1, 2018, respectively


Contract liabilities are consideration we have received from our customers in advance of providing the goods or services promised in the future. We defer recognizing this consideration until we have satisfied the related performance obligation to the customer. Contract liabilities include recurring services billed one month in advance and installation and maintenance charges that are deferred and recognized over the actual or expected contract term, which ranges from one to seven years depending on the service. Contract liabilities are included within deferred revenue in our consolidated balance sheets.

The following table provides information about revenue recognized for the year ended December 31, 2018:
 
Successor
 
(Dollars in millions)
Revenue recognized in the current period from:
 
Amounts included in contract liability at the beginning of the period (January 1, 2018)
$
158

Performance obligations satisfied in previous periods



Performance Obligations

As of December 31, 2018, our estimated revenue expected to be recognized in the future related to performance obligations associated with customer contracts that are unsatisfied (or partially satisfied) is approximately $5.2 billion. We expect to recognize approximately 77% of this revenue through 2021, with the balance recognized thereafter.

We do not disclose the amount of unsatisfied performance obligations for contracts under which we are contractually entitled to bill pre-determined amounts for future services (for example, uncommitted usage or non-recurring charges associated with professional or technical services to be completed), or contracts that are classified as leasing arrangements that are not subject to ASC 606.

Contract Costs

The following table provides changes in our contract acquisition costs and fulfillment costs for the year ended December 31, 2018:
 
Successor
 
December 31, 2018
 
Acquisition Costs
 
Fulfillment Costs
 
(Dollars in millions)
Beginning of period balance
$
13

 
14

Costs incurred
68

 
99

Amortization
(17
)
 
(29
)
End of period balance
$
64

 
84


Acquisition costs include commission fees paid to employees as a result of obtaining contracts. Fulfillment costs include third party and internal costs associated with the provision, installation and activation of telecommunications services to customers, including labor and materials consumed for these activities.

Deferred acquisition and fulfillment costs are amortized based on the transfer of services on a straight-line basis over the average expected contract term of 12 to 60 months for our business customers and amortized fulfillment costs are included in cost of services and products and amortized acquisition costs are included in selling, general and administrative expenses in our consolidated statement of operations. The amount of these deferred costs that are anticipated to be amortized in the next twelve months are included in other current assets on our consolidated balance sheets. The amount of deferred costs expected to be amortized beyond twelve months is included in other non-current assets on our consolidated balance sheets. Deferred acquisition and fulfillment costs are assessed for impairment on an annual basis.
Products and Services Revenue

We categorize our products, services and revenue among the following five categories:
IP and Data Services, which include primarily VPN data networks, Ethernet, IP, video (including our facilities-based video services, CDN services and Vyvx broadcast services) and other ancillary services;
Transport and Infrastructure, which includes private line (including business data services), wavelength, colocation and data center services, including cloud, hosting and application management solutions, professional services, network security services, dark fiber services and other ancillary services;
Voice and Collaboration, which includes primarily TDM voice services, VoIP and other ancillary services;
Other, which includes sublease rental income and information technology services and managed services, which may be purchased in conjunction with our other network services; and
Affiliate services, we provide to our affiliates telecommunication services that we also provide to external customers.
From time to time, we may change the categorization of our products and services.

Our operating revenue for our products and services consisted of the following categories:
 
Successor
 
 
Predecessor
 
Year Ended December 31, 2018
 
Period Ended December 31, 2017
 
 
Period Ended October 31, 2017
 
Year Ended December 31, 2016
 
(Dollars in millions)
IP and Data Services
$
3,945

 
668

 
 
3,284

 
3,862

Transport and Infrastructure
2,699

 
464

 
 
2,272

 
2,703

Voice and Collaboration
1,464

 
258

 
 
1,308

 
1,600

Other revenue
5

 
1

 
 
6

 
8

Affiliate revenue
107

 
16

 
 

 

Total revenue
$
8,220

 
1,407

 
 
6,870

 
8,173



We recognize revenue in our consolidated statements of operations for certain USF surcharges and transaction taxes that we bill to our customers. Our consolidated statements of operations also reflect the offsetting expense for the amounts we remit to the government agencies. The total amount of such surcharges and transaction taxes that we included in revenue aggregated $415 million, $71 million, $331 million and $414 million for the successor year ended December 31, 2018 and period ended December 31, 2017 and the predecessor period ended October 31, 2017 and year ended December 31, 2016, respectively. These USF surcharges, where we record revenue and transaction taxes, are assigned to the products and services categories based on the underlying revenue. We also act as a collection agent for certain other USF and transaction taxes that we are required by government agencies to bill our customers, for which we do not record any revenue or expense because we only act as a pass-through agent.

The following table presents total assets as of the successor date of December 31, 2018 and December 31, 2017 as well as operating revenue for the predecessor period ended October 31, 2017 and the successor year ended December 31, 2016 by geographic region:
 
Total Assets
 
Successor
 
December 31, 2018
 
December 31, 2017
 
(Dollars in millions)
North America
$
27,520

 
27,776

EMEA
2,765

 
1,192

Latin America
2,006

 
4,167

Total
$
32,291

 
33,135

 
Revenue
 
Successor
 
 
Predecessor
 
Year Ended December 31, 2018
 
Period Ended December 31, 2017
 
 
Period Ended October 31, 2017
 
Year Ended December 31, 2016
 
(Dollars in millions)
North America
$
6,739

 
1,155

 
 
5,651

 
6,748

EMEA
744

 
128

 
 
607

 
755

Latin America
737

 
124

 
 
612

 
670

Total
$
8,220

 
1,407

 
 
6,870

 
8,173


Our operations are integrated into and reported as part of the consolidated segment data of CenturyLink. CenturyLink's chief operating decision maker ("CODM") is our CODM, but reviews our financial information on an aggregate basis only in connection with our quarterly and annual reports that we file with the Securities and Exchange Commission. Consequently, we do not provide our discrete financial information to the CODM on a regular basis. As such, we believe we have one reportable segment.

A relatively small number of customers account for a significant percentage of our revenue. Our top ten customers accounted for approximately 20% and 19% for the successor year ended December 31, 2018 and period ended December 31, 2017, and 18% and 16% for the predecessor period ended October 31, 2017 and for the predecessor year ended December 31, 2016, respectively.