Business Segment Information

12 Months Ended

Dec. 31, 2011

Notes To Condensed Consolidated Financial Statements [Abstract]

Business Segment Information [Text Block]

18.Business Segment Information

We conduct our business activities in seven reporting segments within two business groups, Small & Medium Business Solutions and Enterprise Business Solutions. The principal products and services of each of our reporting segments are as follows:

Small & Medium Business Solutions:

North America Mailing: Includes the U.S. and Canadian revenue and related expenses from the sale, rental and financing of our mail finishing, mail creation, shipping equipment and software; supplies; support and other professional services; and payment solutions.

International Mailing: Includes the revenue and related expenses from the sale, rental and financing of our mail finishing, mail creation, shipping equipment and software; supplies; support and other professional services; and payment solutions outside North America.

Enterprise Business Solutions:

Production Mail: Includes the worldwide revenue and related expenses from the sale, support and other professional services of our high-speed, production mail systems, sorting and production print equipment.

Software: Includes the worldwide revenue and related expenses from the sale and support services of non-equipment-based mailing, customer relationship and communication and location intelligence software.

Management Services: Includes worldwide revenue and related expenses from facilities management services; secure mail services; reprographic, document management services; and litigation support and eDiscovery services.

Mail Services: Includes worldwide revenue and related expenses from presort mail services and cross-border mail services.

Marketing Services: Includesrevenue and related expenses from direct marketing services for targeted customers.

Segment earnings before interest and taxes (EBIT), a non-GAAP measure, is determined by deducting from segment revenue the related costs and expenses attributable to the segment. Segment EBIT excludes interest, taxes, general corporate expensesnot allocated to a particular business segment, restructuring charges, asset impairments and goodwill charges which are recognized on a consolidated basis. Management uses segment EBIT to measure profitability and performance at the segment level.Segment EBIT may not be indicative of our overall consolidated performance and therefore, should be read in conjunction with our consolidated results of operations. Identifiable assets are those used in our operations and exclude cash and cash equivalents, short-term investments and general corporate assets. Long-lived assets exclude finance receivables and investment in leveraged leases. The accounting policies of the segments are the same as those described in Note 1.

Financial information for our

	Years ended December 31,
	2011		2010		2009
Revenue:
North America Mailing	$	1,961,198	$	2,100,677	$	2,211,060
International Mailing		707,416		674,759		698,140
Small & Medium Business Solutions		2,668,614		2,775,436		2,909,200
Production Mail		544,483		561,447		531,016
Software		407,402		374,750		356,355
Management Services		948,891		999,288		1,060,907
Mail Services		567,012		572,795		570,770
Marketing Services		141,572		141,538		140,923
Enterprise Business Solutions		2,609,360		2,649,818		2,659,971
Total Revenue	$	5,277,974	$	5,425,254	$	5,569,171

	Years ended December 31,
	2011		2010		2009
EBIT:
North America Mailing	$	727,999	$	755,153	$	770,370
International Mailing		98,601		78,950		98,711
Small & Medium Business Solutions		826,600		834,103		869,081
Production Mail		32,562		60,896		51,682
Software		38,182		40,046		33,839
Management Services		76,321		92,671		72,307
Mail Services		88,019		63,102		87,685
Marketing Services		26,184		26,133		22,938
Enterprise Business Solutions		261,268		282,848		268,451
Total for reportable segments		1,087,868		1,116,951		1,137,532
Reconciliation to consolidated amount
Interest, net		(197,266)		(201,324)		(203,906)
Corporate and other expenses		(198,020)		(198,776)		(191,704)
Restructuring charges and asset impairments		(148,151)		(182,274)		(48,746)
Goodwill impairment		(130,150)		-		-
Income from continuing operations before taxes	$	414,281	$	534,577	$	693,176

	Years ended December 31,
	2011		2010		2009
Depreciation and amortization:
North America Mailing	$	127,007	$	136,818	$	150,373
International Mailing		34,687		41,200		41,654
Small & Medium Business Solutions		161,694		178,018		192,027
Production Mail		3,658		5,257		7,079
Software		34,389		36,962		35,321
Management Services		27,416		33,398		44,809
Mail Services		26,636		27,924		31,071
Marketing Services		3,693		5,479		8,876
Enterprise Business Solutions		95,792		109,020		127,156
Total for reportable segments		257,486		287,038		319,183
Reconciliation to consolidated amount:
Unallocated amounts		14,655		16,615		19,712
Consolidated depreciation and amortization	$	272,142	$	303,653	$	338,895
	Years ended December 31,
	2011		2010		2009
Capital expenditures:
North America Mailing	$	61,063	$	70,672	$	93,030
International Mailing		18,631		5,775		10,698
Small & Medium Business Solutions		79,694		76,447		103,728
Production Mail		2,845		609		1,292
Software		5,142		4,215		4,899
Management Services		18,853		17,307		19,766
Mail Services		34,987		7,243		21,058
Marketing Services		364		626		514
Enterprise Business Solutions		62,191		30,000		47,529
Total for reportable segments		141,885		106,447		151,257
Reconciliation to consolidated amount:
Unallocated amounts		14,095		13,321		15,471
Consolidated capital expenditures	$	155,980	$	119,768	$	166,728

	December 31,
	2011		2010
Identifiable assets:
North America Mailing	$	3,350,457	$	3,488,322
International Mailing		789,337		962,973
Small & Medium Business Solutions		4,139,794		4,451,295
Production Mail		504,939		547,002
Software		932,389		1,058,057
Management Services		688,766		799,290
Mail Services		454,585		512,785
Marketing Services		235,462		230,995
Enterprise Business Solutions		2,816,141		3,148,129
Total for reportable segments		6,955,935		7,599,424
Reconciliation to consolidated amount:
Cash and cash equivalents		856,238		484,363
Short-term investments		12,971		30,609
Other corporate assets		321,960		329,627
Consolidated assets	$	8,147,104	$	8,444,023

Geographic data is as follows:
	Years ended December 31,
	2011		2010		2009
Revenue:
United States	$	3,588,321	$	3,804,489	$	3,979,493
Outside the United States		1,689,653		1,620,765		1,589,678
Total	$	5,277,974	$	5,425,254	$	5,569,171
	December 31,
	2011		2010
Identifiable long-lived assets:
United States	$	2,749,101	$	2,939,467
Outside the United States		910,048		996,963
Total	$	3,659,149	$	3,936,430