Revenue

9 Months Ended

Sep. 30, 2021

Revenue from Contract with Customer [Abstract]

Revenue

Revenue

Disaggregated Revenue

The following tables disaggregate our revenue by source and timing of recognition:

	Three Months Ended September 30, 2021
	Global Ecommerce		Presort Services		SendTech Solutions		Revenue from products and services		Revenue from leasing transactions and financing		Total consolidated revenue
Major products/service lines
Business services	$	398,011	$	139,296	$	14,077	$	551,384	$	—	$	551,384
Support services	—		—		113,413		113,413		—		113,413
Financing	—		—		—		—		71,936		71,936
Equipment sales	—		—		25,089		25,089		58,145		83,234
Supplies	—		—		38,211		38,211		—		38,211
Rentals	—		—		—		—		17,271		17,271
Subtotal	398,011		139,296		190,790		728,097		$	147,352	$	875,449
Revenue from leasing transactions and financing
Financing	—		—		71,936		71,936
Equipment sales	—		—		58,145		58,145
Rentals	—		—		17,271		17,271
Total revenue	$	398,011	$	139,296	$	338,142	$	875,449
Timing of revenue recognition from products and services
Products/services transferred at a point in time	$	—	$	—	$	81,205	$	81,205
Products/services transferred over time	398,011		139,296		109,585		646,892
Total	$	398,011	$	139,296	$	190,790	$	728,097

	Three Months Ended September 30, 2020
	Global Ecommerce		Presort Services		SendTech Solutions		Revenue from products and services		Revenue from leasing transactions and financing		Total consolidated revenue
Major products/service lines
Business services	$	409,981	$	127,705	$	13,268	$	550,954	$	—	$	550,954
Support services	—		—		117,519		117,519		—		117,519
Financing	—		—		—		—		86,218		86,218
Equipment sales	—		—		17,935		17,935		61,637		79,572
Supplies	—		—		39,635		39,635		—		39,635
Rentals	—		—		—		—		18,000		18,000
Subtotal	409,981		127,705		188,357		726,043		$	165,855	$	891,898
Revenue from leasing transactions and financing
Financing	—		—		86,218		86,218
Equipment sales	—		—		61,637		61,637
Rentals	—		—		18,000		18,000
Total revenue	$	409,981	$	127,705	$	354,212	$	891,898
Timing of revenue recognition from products and services
Products/services transferred at a point in time	$	—	$	—	$	73,602	$	73,602
Products/services transferred over time	409,981		127,705		114,755		652,441
Total	$	409,981	$	127,705	$	188,357	$	726,043

	Nine Months Ended September 30, 2021
	Global Ecommerce		Presort Services		SendTech Solutions		Revenue from products and services		Revenue from leasing transactions and financing		Total consolidated revenue
Major products/service lines
Business services	$	1,229,526	$	417,041	$	42,293	$	1,688,860	$	—	$	1,688,860
Support services	—		—		347,266		347,266		—		347,266
Financing	—		—		—		—		223,201		223,201
Equipment sales	—		—		66,600		66,600		189,704		256,304
Supplies	—		—		119,090		119,090		—		119,090
Rentals	—		—		—		—		55,128		55,128
Subtotal	1,229,526		417,041		575,249		2,221,816		$	468,033	$	2,689,849
Revenue from leasing transactions and financing
Financing	—		—		223,201		223,201
Equipment sales	—		—		189,704		189,704
Rentals	—		—		55,128		55,128
Total revenue	$	1,229,526	$	417,041	$	1,043,282	$	2,689,849
Timing of revenue recognition from products and services
Products/services transferred at a point in time	$	—	$	—	$	236,016	$	236,016
Products/services transferred over time	1,229,526		417,041		339,233		1,985,800
Total	$	1,229,526	$	417,041	$	575,249	$	2,221,816

	Nine Months Ended September 30, 2020
	Global Ecommerce		Presort Services		SendTech Solutions		Revenue from products and services		Revenue from leasing transactions and financing		Total consolidated revenue
Major products/service lines
Business services	$	1,100,757	$	386,552	$	37,014	$	1,524,323	$	—	$	1,524,323
Support services	—		—		353,320		353,320		—		353,320
Financing	—		—		—		—		260,758		260,758
Equipment sales	—		—		49,556		49,556		164,126		213,682
Supplies	—		—		118,117		118,117		—		118,117
Rentals	—		—		—		—		55,458		55,458
Subtotal	1,100,757		386,552		558,007		2,045,316		$	480,342	$	2,525,658
Revenue from leasing transactions and financing
Financing	—		—		260,758		260,758
Equipment sales	—		—		164,126		164,126
Rentals	—		—		55,458		55,458
Total revenue	$	1,100,757	$	386,552	$	1,038,349	$	2,525,658
Timing of revenue recognition from products and services
Products/services transferred at a point in time	$	—	$	—	$	210,726	$	210,726
Products/services transferred over time	1,100,757		386,552		347,281		1,834,590
Total	$	1,100,757	$	386,552	$	558,007	$	2,045,316

Our performance obligations for revenue from products and services are as follows:

Business services includes providing mail processing services, shipping subscription solutions, fulfillment, delivery and return services and cross-border solutions. Revenue for shipping subscription solutions is recognized ratably over the contract period as the client obtains equal benefit from these services through the period. Revenue for mail processing services, fulfillment, delivery and return services and cross-border solutions is recognized over time using an output method based on the number of parcels or mail pieces either processed or delivered, depending on the service type, since that measure best depicts the value of goods and services transferred to the client over the contract period. Contract terms for these services range from one to five years followed by annual renewal periods.

Support services includes providing maintenance, professional and subscription services for our equipment and digital mailing and shipping technology solutions. Contract terms range from one to five years, depending on the lease term of the related equipment. Revenue for maintenance and subscription services is recognized ratably over the contract period and revenue for professional services is recognized when services are provided.

Equipment sales, excluding sales-type leases, generally includes the sale of mailing and shipping equipment. We recognize revenue upon delivery for self-install equipment and upon acceptance or installation for other equipment. We provide a warranty that our equipment is free of defects and meets stated specifications. The warranty is not considered a separate performance obligation.

Supplies revenue is recognized upon delivery.

Revenue from leasing transactions and financing includes revenue from sales-type and operating leases, finance income, late fees and investment income, gains and losses at the Bank.

Advance Billings from Contracts with Customers

	Balance sheet location	September 30, 2021		December 31, 2020		Increase/ (decrease)
Advance billings, current	Advance billings	$	96,851	$	106,498	$	(9,647)
Advance billings, noncurrent	Other noncurrent liabilities	$	1,187	$	1,277	$	(90)

Advance billings are recorded when cash payments are due in advance of our performance. Revenue is recognized ratably over the contract term. Items in advance billings primarily relate to support services for our equipment and digital mailing and shipping technology solutions. Revenue recognized during the period includes $93 million of advance billings at the beginning of the period. Advance billings above at September 30, 2021 and December 31, 2020 excludes $7 million and $8 million, respectively, from leasing transactions.

Future Performance Obligations

Future performance obligations include revenue streams bundled with our leasing contracts, primarily maintenance and subscription services. The transaction prices allocated to future performance obligations will be recognized as follows:

	Remainder of 2021		2022		2023-2026		Total
SendTech Solutions	$	85,186	$	247,772	$	364,157	$	697,115

The amounts above exclude revenue related to performance obligations for contracts with terms less than 12 months and expected consideration for those performance obligations where revenue is recognized based on the amount billable to the customer.