Finance Assets and Lessor Operating Leases (Tables)

12 Months Ended

Dec. 31, 2020

Receivables [Abstract]

Financing Receivables

Finance receivables consisted of the following:

	December 31, 2020						December 31, 2019
	North America		International		Total		North America		International		Total
Sales-type lease receivables
Gross finance receivables	$	994,985	$	211,944	$	1,206,929	$	1,055,852	$	224,202	$	1,280,054
Unguaranteed residual values	36,405		12,140		48,545		41,934		11,789		53,723
Unearned income	(275,359)		(61,686)		(337,045)		(319,281)		(65,888)		(385,169)
Allowance for credit losses	(22,917)		(6,006)		(28,923)		(10,920)		(2,085)		(13,005)
Net investment in sales-type lease receivables	733,114		156,392		889,506		767,585		168,018		935,603
Loan receivables
Loan receivables	268,690		22,092		290,782		298,247		27,926		326,173
Allowance for credit losses	(6,484)		(462)		(6,946)		(5,906)		(740)		(6,646)
Net investment in loan receivables	262,206		21,630		283,836		292,341		27,186		319,527
Net investment in finance receivables	$	995,320	$	178,022	$	1,173,342	$	1,059,926	$	195,204	$	1,255,130

Sales-type Lease Maturity

Maturities of finance receivables at December 31, 2020 were as follows:

	Sales-type Lease Receivables						Loan Receivables
	North America		International		Total		North America		International		Total
2021	$	397,662	$	82,625	$	480,287	$	228,274	$	22,092	$	250,366
2022	287,397		60,501		347,898		14,455		—		14,455
2023	185,401		38,753		224,154		8,584		—		8,584
2024	92,183		20,607		112,790		8,420		—		8,420
2025	30,488		7,661		38,149		7,903		—		7,903
Thereafter	1,854		1,797		3,651		1,054		—		1,054
Total	$	994,985	$	211,944	$	1,206,929	$	268,690	$	22,092	$	290,782

Loan Receivable Maturity

Maturities of finance receivables at December 31, 2020 were as follows:

	Sales-type Lease Receivables						Loan Receivables
	North America		International		Total		North America		International		Total
2021	$	397,662	$	82,625	$	480,287	$	228,274	$	22,092	$	250,366
2022	287,397		60,501		347,898		14,455		—		14,455
2023	185,401		38,753		224,154		8,584		—		8,584
2024	92,183		20,607		112,790		8,420		—		8,420
2025	30,488		7,661		38,149		7,903		—		7,903
Thereafter	1,854		1,797		3,651		1,054		—		1,054
Total	$	994,985	$	211,944	$	1,206,929	$	268,690	$	22,092	$	290,782

Allowance For Credit Losses On Financing Receivables

Activity in the allowance for credit losses on finance receivables was as follows:

	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
Balance at December 31, 2017	$	7,721	$	2,794	$	7,098	$	1,020	$	18,633
Amounts charged to expense	7,928		1,315		6,825		532		16,600
Write-offs	(5,753)		(1,909)		(14,467)		(733)		(22,862)
Recoveries	1,572		285		7,349		15		9,221
Other	(1,215)		(130)		(28)		3		(1,370)
Balance at December 31, 2018	10,253		2,355		6,777		837		20,222
Amounts charged to expense	5,672		1,157		4,746		569		12,144
Write-offs	(6,971)		(1,505)		(8,971)		(849)		(18,296)
Recoveries	1,717		181		3,519		9		5,426
Other	249		(103)		(165)		174		155
Balance at December 31, 2019	10,920		2,085		5,906		740		19,651
Cumulative effect of accounting change	9,271		1,750		(1,116)		(402)		9,503
Amounts charged to expense	10,789		2,902		8,158		555		22,404
Write-offs	(7,609)		(1,068)		(9,955)		(551)		(19,183)
Recoveries	2,070		194		3,474		4		5,742
Other	(2,524)		143		17		116		(2,248)
Balance at December 31, 2020	$	22,917	$	6,006	$	6,484	$	462	$	35,869

Past Due Financing Receivables

The aging of gross finance receivables was as follows:

	December 31, 2020
	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
Past due amounts 0 - 90 days	$	972,266	$	208,968	$	264,484	$	21,932	$	1,467,650
Past due amounts > 90 days	22,719		2,976		4,206		160		30,061
Total	$	994,985	$	211,944	$	268,690	$	22,092	$	1,497,711
Past due amounts > 90 days
Still accruing interest	$	5,128	$	463	$	1,797	$	59	$	7,447
Not accruing interest	17,591		2,513		2,409		101		22,614
Total	$	22,719	$	2,976	$	4,206	$	160	$	30,061

	December 31, 2019
	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
Past due amounts 0 - 90 days	$	1,032,912	$	220,819	$	294,001	$	27,697	$	1,575,429
Past due amounts > 90 days	22,940		3,383		4,246		229		30,798
Total	$	1,055,852	$	224,202	$	298,247	$	27,926	$	1,606,227
Past due amounts > 90 days
Still accruing interest	$	4,835	$	1,081	$	2,094	$	121	$	8,131
Not accruing interest	18,105		2,302		2,152		108		22,667
Total	$	22,940	$	3,383	$	4,246	$	229	$	30,798

Financing Receivable Credit Quality Indicators

The table below shows the gross finance receivable balances by relative risk class and year of origination based on the relative scores of the accounts within each class.

	Sales Type Lease Receivables												Loan Receivables		Total
	2020		2019		2018		2017		2016		Prior
Low	$	256,573	$	228,344	$	165,244	$	87,346	$	30,518	$	12,249	$	192,971	$	973,245
Medium	50,785		49,946		37,168		21,388		6,470		2,375		61,625		229,757
High	6,182		5,396		3,782		1,974		1,051		143		4,518		23,046
Not Scored	80,854		77,362		48,704		24,291		7,813		971		31,668		271,663
Total	$	394,394	$	361,048	$	254,898	$	134,999	$	45,852	$	15,738	$	290,782	$	1,497,711

Sales-type Lease, Lease Income

Lease income from sales-type leases, excluding variable lease payments, was as follows:

	Years Ended December 31,
	2020		2019		2018
Profit recognized at commencement	$	117,359	$	146,923	$	173,060
Interest income	206,517		229,719		245,751
Total lease income from sales-type leases	$	323,876	$	376,642	$	418,811

Lessor, Payments to be Received

We also lease mailing equipment under operating leases with terms of one to five years. Maturities of these operating leases are as follows:

2021	$	35,275
2022	13,780
2023	10,815
2024	3,911
2025	744
Total	$	64,525