XML 36 R21.htm IDEA: XBRL DOCUMENT v3.20.4
Restructuring Charges and Asset Impairments
12 Months Ended
Dec. 31, 2020
Restructuring and Related Activities [Abstract]  
Restructuring Charges and Asset Impairments Restructuring Charges and Asset Impairments
Activity in our restructuring reserves was as follows:
Severance and benefits costsOther exit
costs
Total
Balance at December 31, 2018$13,641 $1,808 $15,449 
Expenses, net22,794 911 23,705 
Cash payments(24,498)(2,650)(27,148)
Balance at December 31, 201911,937 69 12,006 
Expenses, net16,399 1,672 18,071 
Cash payments(18,295)(1,719)(20,014)
Balance at December 31, 2020$10,041 $22 $10,063 
The majority of the remaining restructuring reserves are expected to be paid over the next 12-24 months.

Asset impairments
There were no asset impairment charges in 2020. Asset impairment charges in 2019 were $44 million and primarily included the write-off of capitalized software costs related to the development of an enterprise resource planning (ERP) system in our international markets. Asset impairment charges in 2018 were $1 million.

Other Charges
Restructuring charges and asset impairments includes non-cash charges of $3 million and $2 million in 2020 and 2019, respectively, related to pension settlements and facilities abandonment.