10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-Q

þQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2019

OR

o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

For the transition period from ________________ to ________________

Commission file number: 1-03579

PITNEY BOWES INC.

(Exact name of registrant as specified in its charter)

State of incorporation: Delaware	I.R.S. Employer Identification No. 06-0495050
3001 Summer Street, Stamford, Connecticut 06926
(203) 356-5000

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class	Trading Symbol(s)	Name of Each Exchange on Which Registered
Common Stock, $1 par value per share	PBI	New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No o

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes þ No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Large accelerated filer þ	Accelerated filer o	Non-accelerated filer o
Smaller reporting company o	Emerging growth company o

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o No þ

As of April 30, 2019, 180,725,731 shares of common stock, par value $1 per share, of the registrant were outstanding.

1

PITNEY BOWES INC.

INDEX

		Page Number
Part I - Financial Information:
Item 1:	Financial Statements
	Condensed Consolidated Statements of Income for the Three Months Ended March 31, 2019 and 2018	3
	Condensed Consolidated Statements of Comprehensive Income for the Three Months Ended March 31, 2019 and 2018	4
	Condensed Consolidated Balance Sheets at March 31, 2019 and December 31, 2018	5
	Condensed Consolidated Statements of Cash Flows for the Three Months Ended March 31, 2019 and 2018	6
	Notes to Condensed Consolidated Financial Statements	7
Item 2:	Management’s Discussion and Analysis of Financial Condition and Results of Operations	30
Item 3:	Quantitative and Qualitative Disclosures about Market Risk	37
Item 4:	Controls and Procedures	38
Part II - Other Information:
Item 1:	Legal Proceedings	39
Item 1A:	Risk Factors	39
Item 2:	Unregistered Sales of Equity Securities and Use of Proceeds	39
Item 6:	Exhibits	40
Signatures		41

2

PART I. FINANCIAL INFORMATION

Item 1: Financial Statements

PITNEY BOWES INC.

CONDENSED CONSOLIDATED STATEMENTS OF (LOSS) INCOME

(Unaudited; in thousands, except per share amounts)

	Three Months Ended March 31,
	2019			2018
Revenue:
Equipment sales	$	89,787		$	106,708
Supplies	50,953			59,993
Software	73,318			76,294
Rentals	22,157			24,965
Financing	97,043			100,349
Support services	128,621			140,650
Business services	406,523			387,624
Total revenue	868,402			896,583
Costs and expenses:
Cost of equipment sales	63,665			62,469
Cost of supplies	13,550			16,947
Cost of software	23,383			24,129
Cost of rentals	9,715			12,748
Financing interest expense	11,364			11,064
Cost of support services	41,779			46,065
Cost of business services	327,046			294,379
Selling, general and administrative	300,982			302,810
Research and development	21,774			24,495
Restructuring charges	3,598			904
Interest expense, net	27,602			32,014
Other components of net pension and postretirement cost	(638		)	(1,719		)
Other expense	17,710			—
Total costs and expenses	861,530			826,305
Income from continuing operations before taxes	6,872			70,278
Provision for income taxes	8,301			18,795
(Loss) income from continuing operations	(1,429		)	51,483
(Loss) income from discontinued operations, net of tax	(1,230		)	8,487
Net (loss) income	$	(2,659	)	$	59,970
Amounts attributable to common stockholders:
(Loss) income from continuing operations	$	(1,429	)	$	51,483
(Loss) income from discontinued operations, net of tax	(1,230		)	8,487
Net (loss) income	$	(2,659	)	$	59,970
Basic (loss) earnings per share (1):
Continuing operations	$	(0.01	)	$	0.28
Discontinued operations	(0.01		)	0.05
Net (loss) income	$	(0.01	)	$	0.32
Diluted (loss) earnings per share (1):
Continuing operations	$	(0.01	)	$	0.27
Discontinued operations	(0.01		)	0.05
Net (loss) income	$	(0.01	)	$	0.32

⁽¹⁾ The sum of the earnings per share amounts may not equal the totals due to rounding.

See Notes to Condensed Consolidated Financial Statements

3

PITNEY BOWES INC.

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(Unaudited; in thousands)

	Three Months Ended March 31,
	2019			2018
Net (loss) income	$	(2,659	)	$	59,970
Other comprehensive income, net of tax:
Foreign currency translation, net of tax of $(4,067) in 2019	21,274			15,211
Net unrealized gain on cash flow hedges, net of tax of $56 and $162, respectively	163			486
Net unrealized gain (loss) on investment securities, net of tax of $964 and $(1,366), respectively	2,816			(3,992		)
Amortization of pension and postretirement costs, net of tax benefits of $2,649 and $2,803, respectively	6,636			8,172
Other comprehensive income, net of tax	30,889			19,877
Comprehensive income	$	28,230		$	79,847

See Notes to Condensed Consolidated Financial Statements

4

PITNEY BOWES INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(Unaudited; in thousands, except share and per share amounts)

	March 31, 2019			December 31, 2018
ASSETS
Current assets:
Cash and cash equivalents	$	838,905		$	867,262
Short-term investments	65,405			59,391
Accounts receivable (net of allowance of $21,029 and $17,617, respectively)	412,661			456,138
Short-term finance receivables (net of allowance of $13,633 and $12,454, respectively)	684,436			758,511
Inventories	68,876			62,279
Current income taxes	21,897			5,947
Other current assets and prepayments	134,929			100,625
Assets of discontinued operations	—			4,854
Total current assets	2,227,109			2,315,007
Property, plant and equipment, net	412,727			410,114
Rental property and equipment, net	41,862			46,228
Long-term finance receivables (net of allowance of $8,518 and $7,768 respectively)	545,360			536,369
Goodwill	1,754,259			1,766,511
Intangible assets, net	223,005			227,137
Operating lease assets	152,139			156,788
Noncurrent income taxes	61,700			66,326
Other assets	388,104			419,677
Total assets	$	5,806,265		$	5,944,157
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Accounts payable and accrued liabilities	$	1,313,440		$	1,390,362
Current operating lease liabilities	35,219			37,208
Current portion of long-term debt	207,231			199,535
Advance billings	213,171			235,116
Current income taxes	5,697			15,284
Liabilities of discontinued operations	—			3,276
Total current liabilities	1,774,758			1,880,781
Deferred taxes on income	257,639			254,353
Tax uncertainties and other income tax liabilities	51,950			39,548
Noncurrent operating lease liabilities	124,873			127,237
Long-term debt	3,047,661			3,066,073
Other noncurrent liabilities	463,028			474,323
Total liabilities	5,719,909			5,842,315
Commitments and contingencies (See Note 14)
Stockholders’ equity:
Cumulative preferred stock, $50 par value, 4% convertible	1			1
Cumulative preference stock, no par value, $2.12 convertible	388			396
Common stock, $1 par value (480,000,000 shares authorized; 323,337,912 shares issued)	323,338			323,338
Additional paid-in capital	109,166			121,475
Retained earnings	5,267,615			5,279,682
Accumulated other comprehensive loss	(918,072		)	(948,961		)
Treasury stock, at cost (140,812,458 and 135,662,830 shares, respectively)	(4,696,080		)	(4,674,089		)
Total stockholders’ equity	86,356			101,842
Total liabilities and stockholders’ equity	$	5,806,265		$	5,944,157

See Notes to Condensed Consolidated Financial Statements

5

PITNEY BOWES INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited; in thousands)

	Three Months Ended March 31,
	2019			2018
Cash flows from operating activities:
Net (loss) income	$	(2,659	)	$	59,970
Loss (income) from discontinued operations, net of tax	1,230			(8,487		)
Restructuring payments	(8,144		)	(15,585		)
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	39,365			39,738
Stock-based compensation	6,784			3,273
Restructuring charges	3,598			904
Loss on disposition of businesses	17,710			—
Changes in operating assets and liabilities, net of acquisitions/divestitures:
Decrease in accounts receivable	59,571			29,292
Decrease in finance receivables	55,215			33,780
(Increase) decrease in inventories	(6,232		)	1,783
Increase in other current assets and prepayments	(36,226		)	(11,963		)
Decrease in accounts payable and accrued liabilities	(37,260		)	(74,805		)
(Decrease) increase in current and non-current income taxes	(2,398		)	15,859
Decrease in advance billings	(16,219		)	(17,832		)
Other, net	(993		)	(11,154		)
Net cash provided by operating activities - continuing operations	73,342			44,773
Net cash (used in) provided by operating activities - discontinued operations	(3,614		)	24,856
Net cash provided by operating activities	69,728			69,629
Cash flows from investing activities:
Purchases of available-for-sale securities	—			(29,922		)
Proceeds from sales/maturities of available-for-sale securities	31,404			15,044
Net activity from short-term and other investments	(1,778		)	16,562
Capital expenditures	(28,754		)	(29,017		)
Acquisitions, net of cash acquired	(4,882		)	(2,407		)
Change in reserve account deposits	(23,036		)	6,654
Other investing activities	(7,841		)	(1,250		)
Net cash used in investing activities - continuing operations	(34,887		)	(24,336		)
Net cash used in investing activities - discontinued operations	—			(863		)
Net cash used in investing activities	(34,887		)	(25,199		)
Cash flows from financing activities:
Principal payments of long-term debt	(12,541		)	(255,045		)
Dividends paid to stockholders	(9,408		)	(35,016		)
Common stock repurchases	(39,142		)	—
Other financing activities	(2,901		)	(50,256		)
Net cash used in financing activities	(63,992		)	(340,317		)
Effect of exchange rate changes on cash and cash equivalents	794			6,741
Change in cash and cash equivalents	(28,357		)	(289,146		)
Cash and cash equivalents at beginning of period	867,262			1,009,021
Cash and cash equivalents at end of period	$	838,905		$	719,875
Cash interest paid	$	33,393		$	46,998
Cash income tax payments, net of refunds	$	10,071		$	4,560

See Notes to Condensed Consolidated Financial Statements

6

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

1. Description of Business and Basis of Presentation

Description of Business

Pitney Bowes Inc. (we, us, our, or the company) is a global technology company providing innovative products and commerce solutions that power billions of transactions and help our clients navigate the complex world of commerce. We offer shipping, mailing, fulfillment, returns and cross-border ecommerce products and solutions that enable the sending of parcels and packages across the globe and customer information management, location intelligence and customer engagement products and solutions to help our clients market to their customers. Clients around the world rely on our products, solutions and services. Pitney Bowes Inc. was incorporated in the state of Delaware in 1920. For more information about us, our products, services and solutions, visit www.pb.com.

Basis of Presentation

The accompanying unaudited Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America (GAAP) for interim financial information and the instructions to Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements. In addition, the December 31, 2018 Condensed Consolidated Balance Sheet data was derived from audited financial statements, but does not include all disclosures required by GAAP. In management's opinion, all adjustments, consisting only of normal recurring adjustments, considered necessary to fairly state our financial position, results of operations and cash flows for the periods presented have been included. Operating results for the periods presented are not necessarily indicative of the results that may be expected for any other interim period or for the year ending December 31, 2019. These statements should be read in conjunction with the financial statements and notes thereto included in our Annual Report to Stockholders on Form 10-K for the year ended December 31, 2018 (2018 Annual Report).

The accompanying financial statements reflect the adoption of the new lease accounting standard as of January 1, 2017 (see New Accounting Pronouncements). We also determined that based on their nature, certain costs previously classified as research and development and cost of business services should be classified in other line items within costs and expenses. Accordingly, we revised our March 31, 2018 income statement to correct the classification by reducing research and development expense by $6 million and cost of business services by $3 million and increasing cost of equipment sales by $3 million and selling, general and administrative expense by $6 million. Additionally, our March 31, 2018 income statement has also been revised to correct the classification of certain costs of revenue by reducing cost of equipment sales by $1 million and cost of rentals by $1 million, and increasing cost of support services by $2 million to conform to the current year presentation.

In January 2019, we sold the direct operations and moved to a dealer model in six smaller markets within International Mailing (Market Exits). We recognized a pre-tax loss of $18 million in other expense. In July 2018, we sold our Document Messaging Technology production mail business and supporting software (the Production Mail Business). The Production Mail Business qualified as a discontinued operation and accordingly, the assets, liabilities and results of operations of the Production Mail Business are reported as discontinued operations (see Note 4).

New Accounting Pronouncements

Accounting Pronouncements Adopted on January 1, 2019

On January 1, 2019, we adopted Accounting Standards Codification (ASC) 842, Leases (ASC 842), using the modified retrospective transition approach of applying the standard at the beginning of the earliest comparative period presented in the financial statements. Accordingly, prior period financial statements have been recast and required disclosures have been provided. We also recorded a cumulative effect adjustment as of January 1, 2017 to reduce retained earnings by $137 million. See Notes 7 and 15 for more information.

From a lessor perspective, the standard simplifies the accounting for lease modifications and aligns accounting of lease contracts with revenue recognition guidance. We continue to classify leases as sales-type or operating, with the determination affecting both the pattern and classification of income recognition. There have been changes in the timing and classification of revenue related to contract modifications. Certain income and costs are now accelerated that were previously recognized over the life of the lease due to conclusions on lease and non-lease components.

From a lessee perspective, the standard requires us to recognize right-of-use assets and lease liabilities for our real estate and equipment operating leases and to provide new disclosures about our leasing activities. We elected the short-term lease recognition exemption and did not recognize right-of-use assets or lease liabilities for leases with a term less than 12 months. We also elected the practical expedient to not separate lease and non-lease components for our lessee portfolio.

Updates to significant accounting policies disclosed in our 2018 Annual Report due to the adoption of ASC 842 are discussed below.

7

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

Equipment Sales: We sell and lease equipment directly to our customers and to distributors (re-sellers) throughout the world. The amount of revenue allocated to the equipment is based on a range of observable selling prices in standalone transactions. We recognize revenue from the sale of equipment under sales-type leases as equipment sales revenue when control of the equipment transfers to the customer, which is upon shipment for self-installed products and upon installation or customer acceptance for other products. We do not typically offer any rights of return.

Rentals: Rentals revenue includes revenue from mailing equipment that does not meet the criteria to be accounted for as a sales-type lease. We may invoice in advance for rentals according to the terms of the agreement. We initially defer these advanced billings and recognize rentals revenue on a straight-line basis over the rental period. Revenue generated from financing clients for the continued use of equipment subsequent to the expiration of the original lease are recognized as rentals revenue.

Financing: We provide lease financing for our products primarily through sales-type leases. We also provide revolving lines of credit for the purchase of postage and supplies. We believe that our sales-type lease portfolio contains only normal collection risk. Accordingly, we record the fair value of equipment as sales revenue, the cost of equipment as cost of sales and the minimum lease payments plus the estimated residual value as finance receivables. The difference between the finance receivable and the equipment fair value is recorded as unearned income and is amortized as financing income over the lease term using the interest method. Financing also includes amounts related to sales-type leases that customers have extended or renewed for an additional term. Revenue for those contracts will be recognized over the term of the modified lease as financing income using the interest method.

Equipment residual values are determined at inception of the lease using estimates of fair value at the end of the lease term. Fair value estimates are based primarily on historical experience. We also consider forecasted supply and demand for products, product retirement and launch plans, client behavior, regulatory changes, remanufacturing strategies, used equipment markets, competition and technological changes. We evaluate residual values on an annual basis or sooner if circumstances warrant. Declines in estimated residual values considered "other-than-temporary" are recognized immediately. Estimated increases in future residual values are not recognized until the equipment is remarketed.

Support services: Support services revenue includes revenue from equipment service contracts, subscriptions and meter services. Revenue is allocated to these services using selling prices charged in standalone replacement and renewal transactions. Since we have a stand-ready obligation to provide these services over the entire contract term, revenue related to these agreements is recognized on a straight-line basis over the term of the agreement.

Business services: Business services revenue includes revenue from mail processing services and ecommerce solutions. These services represent a series of distinct services that are similar in nature, and revenue is recognized as the services are provided. We review certain third party relationships and evaluate the appropriateness of recording revenue on a gross basis when we act as a principal in a transaction or net basis when we act as an agent between a client and vendor. We consider several factors in determining whether we are acting as principal or agent such as whether we are the primary obligor to the client, have control over the pricing or have inventory risk.

On January 1, 2019, we also adopted Accounting Standards Update (ASU) 2017-08, Receivables - Nonrefundable Fees and Other Costs (Subtopic 310-20): Premium Amortization on Purchased Callable Debt Securities, which shortens the amortization period for certain callable debt securities held at a premium, requiring the premium to be amortized to the earliest call date. The adoption of this standard did not have a material impact on our consolidated financial statements.

Accounting Pronouncements Not Yet Adopted

In August 2018, the FASB issued ASU 2018-15, Intangibles - Goodwill and Other-Internal-Use Software. The ASU aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software. The standard is effective beginning January 1, 2020, with early adoption permitted. We are currently assessing the impact this standard will have on our consolidated financial statements.

In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit Losses. The ASU sets forth a current expected credit loss model, which requires companies to measure expected credit losses for all financial instruments held at the reporting date based on historical experience, current conditions and reasonably supportable forecasts. This replaces the existing incurred loss model and is applicable to the measurement of credit losses on financial assets measured at amortized cost and applies to some off-balance sheet credit exposures. This standard is effective beginning January 1, 2020. We are currently assessing the impact this standard will have on our consolidated financial statements.

8

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

2. Revenue

Disaggregated Revenue

The following tables disaggregate our revenue by major source and timing of recognition:

	Three Months Ended March 31, 2019
	Global Ecommerce		Presort Services		North America Mailing		International Mailing		Software Solutions		Total Revenue recognized under ASC 606		Revenue from leasing transactions and financing		Total Consolidated Revenue
Major products/service lines
Equipment sales	$	—	$	—	$	9,215	$	12,079	$	—	$	21,294	$	68,493	$	89,787
Supplies	—		—		35,103		15,850		—		50,953		—		50,953
Software	—		—		—		—		73,318		73,318		—		73,318
Rentals	—		—		—		—		—		—		22,157		22,157
Financing	—		—		—		—		—		—		97,043		97,043
Support services	—		22		107,709		20,890		—		128,621		—		128,621
Business services	266,254		134,825		4,517		927		—		406,523		—		406,523
Subtotal	266,254		134,847		156,544		49,746		73,318		680,709		$	187,693	$	868,402
Revenue from leasing transactions and financing
Equipment sales	—		—		57,894		10,599		—		68,493
Rentals	—		—		17,279		4,878		—		22,157
Financing	—		—		83,757		13,286		—		97,043
Total revenue	$	266,254	$	134,847	$	315,474	$	78,509	$	73,318	$	868,402
Timing of revenue recognition under ASC 606
Products/services transferred at a point in time	$	—	$	—	$	44,318	$	27,930	$	20,970	$	93,218
Products/services transferred over time	266,254		134,847		112,226		21,816		52,348		587,491
Total	$	266,254	$	134,847	$	156,544	$	49,746	$	73,318	$	680,709

9

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

	Three Months Ended March 31, 2018
	Global Ecommerce		Presort Services		North America Mailing		International Mailing		Software Solutions		Total Revenue recognized under ASC 606		Revenue from leasing transactions and financing		Total Consolidated Revenue
Major products/service lines
Equipment sales	$	—	$	—	$	10,416	$	11,795	$	—	$	22,211	$	84,497	$	106,708
Supplies	—		—		38,951		21,042		—		59,993		—		59,993
Software	—		—		—		—		76,294		76,294		—		76,294
Rentals	—		—		—		—		—		—		24,965		24,965
Financing	—		—		—		—		—		—		100,349		100,349
Support services	—		—		113,713		26,937		—		140,650		—		140,650
Business services	246,590		134,458		4,889		1,687		—		387,624		—		387,624
Subtotal	246,590		134,458		167,969		61,461		76,294		686,772		$	209,811	$	896,583
Revenue from leasing transactions and financing
Equipment sales	—		—		68,472		16,025		—		84,497
Rentals	—		—		19,512		5,453		—		24,965
Financing	—		—		84,858		15,491		—		100,349
Total revenue	$	246,590	$	134,458	$	340,811	$	98,430	$	76,294	$	896,583
Timing of revenue recognition under ASC 606
Products/services transferred at a point in time	$	—	$	—	$	49,367	$	32,836	$	25,001	$	107,204
Products/services transferred over time	246,590		134,458		118,602		28,625		51,293		579,568
Total	$	246,590	$	134,458	$	167,969	$	61,461	$	76,294	$	686,772

Our performance obligations are as follows:

Equipment sales and supplies: Our performance obligations generally include the sale of mailing equipment, excluding sales-type leases, and supplies. We recognize revenue upon delivery for self-install equipment and supplies and upon acceptance or installation for other equipment. We provide a warranty that our equipment is free of defects and meets stated specifications. The warranty is not considered a separate performance obligation.

Software: Our performance obligations include the sale of software licenses, maintenance, data products and professional services. Revenue for licenses is generally recognized upon delivery or over time for those licenses that require critical updates over the term of the contract.

Rentals: Our performance obligations include the fees associated with the rental of mailing equipment under an operating lease contract.

Support services: Performance obligations include providing maintenance, professional services, and subscription and meter services for our mailing equipment. Contract terms range from one year to five years, depending on the term of the lease contract for the related equipment. Revenue for maintenance, subscription and meter services is recognized ratably over the contract period and revenue for professional services is recognized when services are provided.

Business services: Our performance obligations include providing mail processing services and ecommerce solutions. Revenue is recognized over time as the services are provided. The contract terms for these services vary, with the initial contracts in the range of one to five years, followed by annual renewal periods.

Revenue from leasing transactions and financing include revenue from equipment accounted for as sales-type leases, finance income and late fees that are not accounted for under ASU 2014-09, Revenues from Contracts with Customers (ASC 606).

10

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

Contract Assets and Advance Billings from Contracts with Customers

	Balance sheet location	March 31, 2019		December 31, 2018		Increase (decrease)
Contracts assets, current	Other current assets and prepayments	$	17,319	$	16,115	$	1,204
Contracts assets, noncurrent	Other assets	$	11,385	$	13,092	$	(1,707	)
Advance billings, current	Advance billings	$	203,735	$	221,527	$	(17,792	)
Advance billings, noncurrent	Noncurrent liabilities	$	13,144	$	12,778	$	366

Contract Assets

We record contract assets when performance obligations are satisfied in advance of invoicing the customer when the right to consideration is conditional on the satisfaction of another performance obligation within a contract. Contract assets decreased in the period as the invoicing of performance obligations previously satisfied exceeded the contract assets recognized during the period.

Advance Billings from Contracts with Customers

Advance billings are recorded when cash payments are due in advance of our performance. Items in advance billings primarily relate to support services on equipment and software licenses, subscription services and certain software data products. Revenue is recognized ratably over the contract term.

The net decrease in advance billings at March 31, 2019 is primarily driven by revenues recognized during the period, which includes $80 million of advance billings at the beginning of the period, partially offset by advance billings in the quarter.

Future Performance Obligations

The transaction prices allocated to future performance obligations will be recognized as follows:

	Remainder of 2019		2020		2021-2024		Total
North America Mailing(1)	$	196,642	$	214,546	$	288,869	$	700,057
International Mailing(1)	23,105		19,664		21,651		64,420
Software Solutions(2)	55,521		49,884		26,118		131,523
Total	$	275,268	$	284,094	$	336,638	$	896,000

⁽¹⁾ Revenue streams bundled with our leasing contracts, primarily maintenance, meter services and other subscription services

⁽²⁾ Multiple-year software maintenance contracts, certain software and data licenses and data updates

The table above does not include revenue related to performance obligations for contracts with terms less than 12 months and expected consideration for those performance obligations where revenue is recognized based on the amount billable to the customer.

3. Segment Information

The principal products and services of each reportable segment are as follows:

Commerce Services:

Global Ecommerce: Includes the worldwide revenue and related expenses from cross-border ecommerce transactions and domestic retail and ecommerce shipping solutions and fulfillment, delivery and return services.

Presort Services: Includes revenue and related expenses from sortation services that allow clients to qualify large volumes of First Class Mail, Marketing Mail and Bound and Packet Mail (Standard Flats and Bound Printed Matter) for postal worksharing discounts.

Small & Medium Business (SMB) Solutions:

North America Mailing: Includes the revenue and related expenses from mailing and shipping solutions, financing, services, supplies and other applications for small and medium businesses to efficiently create mail, evidence postage and help simplify and save on the sending, tracking and receiving of letters, parcels and flats in the U.S. and Canada.

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

International Mailing: Includes the revenue and related expenses from mailing and shipping solutions, financing, services and supplies for small and medium businesses to efficiently create mail, evidence postage and help simplify and save on the sending, tracking and receiving of letters, parcels and flats in areas outside the U.S. and Canada.

Software Solutions:

Includes the worldwide revenue and related expenses from the licensing of customer engagement, customer information, location intelligence software, data solutions and related support services.

Management uses segment earnings before interest and taxes (EBIT) to measure profitability and performance at the segment level and believes that it provides a useful measure of operating performance and underlying trends of the business. We determine segment EBIT by deducting from segment revenue the related costs and expenses attributable to the segment. Segment EBIT excludes interest, taxes, general corporate expenses, restructuring charges and other items not allocated to a particular business segment. Segment EBIT may not be indicative of our overall consolidated performance and therefore, should be read in conjunction with our consolidated results of operations. The following tables provide information about our reportable segments and reconciliation of segment EBIT to net income.

Revenue and EBIT by business segment is presented below:

	Revenue
	Three Months Ended March 31,
	2019		2018
Global Ecommerce	$	266,254	$	246,590
Presort Services	134,847		134,458
Commerce Services	401,101		381,048
North America Mailing	315,474		340,811
International Mailing	78,509		98,430
SMB Solutions	393,983		439,241
Software Solutions	73,318		76,294
Total revenue	$	868,402	$	896,583

	EBIT
	Three Months Ended March 31,
	2019			2018
Global Ecommerce	$	(14,600	)	$	(7,711	)
Presort Services	15,066			27,026
Commerce Services	466			19,315
North America Mailing	110,613			128,568
International Mailing	11,790			16,022
SMB Solutions	122,403			144,590
Software Solutions	1,692			2,492
Total segment EBIT	124,561			166,397
Reconciling items:
Interest, net	(38,966		)	(43,078		)
Unallocated corporate expenses	(55,689		)	(51,082		)
Restructuring charges	(3,598		)	(904		)
Other expense	(17,710		)	—
Transaction costs	(1,726		)	(1,055		)
Income from continuing operations before income taxes	6,872			70,278
Provision for income taxes	8,301			18,795
(Loss) income from discontinued operations, net of tax	(1,230		)	8,487
Net (loss) income	$	(2,659	)	$	59,970

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

4. Discontinued Operations

Selected financial information included in discontinued operations is as follows:

	Three Months Ended March 31,
	2019			2018
Revenue	$	750		$	102,234
(Loss) earnings from discontinued operations	$	(663	)	$	11,803
Loss on sale	(667		)	—
(Loss) income from discontinued operations before taxes	(1,330		)	11,803
Tax (benefit) provision	(100		)	3,316
(Loss) income from discontinued operations	$	(1,230	)	$	8,487

5. Earnings per Share (EPS)

	Three Months Ended March 31,
	2019			2018
Numerator:
(Loss) income from continuing operations	$	(1,429	)	$	51,483
(Loss) income from discontinued operations, net of tax	(1,230		)	8,487
Net (loss) income (numerator for diluted EPS)	(2,659		)	59,970
Less: Preference stock dividend	8			8
(Loss) income attributable to common stockholders (numerator for basic EPS)	$	(2,667	)	$	59,962
Denominator:
Weighted-average shares used in basic EPS	185,971			186,863
Dilutive effect of common stock equivalents (1)	—			1,312
Weighted-average shares used in diluted EPS	185,971			188,175
Basic (loss) earnings per share (2):
Continuing operations	$	(0.01	)	$	0.28
Discontinued operations	(0.01		)	0.05
Net (loss) income	$	(0.01	)	$	0.32
Diluted (loss) earnings per share (2):
Continuing operations	$	(0.01	)	$	0.27
Discontinued operations	(0.01		)	0.05
Net (loss) income	$	(0.01	)	$	0.32
Anti-dilutive options excluded from diluted earnings per share:	14,989			11,636

(1) Dilutive effect of common stock equivalents are not included in the calculation of diluted earnings per share for the three months ended March 31, 2019 as the Company is reporting a net loss for the period.

(2) The sum of the earnings per share amounts may not equal the totals due to rounding.

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

6. Inventories

Inventories are stated at the lower of cost or net realizable value. Cost is determined on the last-in, first-out (LIFO) basis for most U.S. inventories and the first-in, first-out (FIFO) basis for most non-U.S. inventories. Inventories at March 31, 2019 and December 31, 2018 consisted of the following:

	March 31, 2019			December 31, 2018
Raw materials	$	13,258		$	8,231
Supplies and service parts	23,627			21,841
Finished products	36,474			36,690
Inventory at FIFO cost	73,359			66,762
Excess of FIFO cost over LIFO cost	(4,483		)	(4,483		)
Total inventory, net	$	68,876		$	62,279

7. Finance Assets and Lessor Operating Leases

Finance Assets

Finance receivables are comprised of sales-type lease receivables and unsecured revolving loan receivables. Sales-type lease receivables are generally due in monthly, quarterly or semi-annual installments over periods ranging from three to five years. Loan receivables arise primarily from financing services offered to our clients for postage and supplies. Loan receivables are generally due each month; however, clients may rollover outstanding balances. Interest is recognized on loan receivables using the effective interest method and related annual fees are initially deferred and recognized ratably over the annual period covered. Client acquisition costs are expensed as incurred.

Finance receivables at March 31, 2019 and December 31, 2018 consisted of the following:

	March 31, 2019									December 31, 2018
	North America			International			Total			North America			International			Total
Sales-type lease receivables
Gross finance receivables	$	1,099,620		$	190,468		$	1,290,088		$	1,110,896		$	247,774		$	1,358,670
Unguaranteed residual values	48,204			11,671			59,875			52,637			12,772			65,409
Unearned income	(370,344		)	(43,966		)	(414,310		)	(383,453		)	(55,113		)	(438,566		)
Allowance for credit losses	(13,136		)	(1,884		)	(15,020		)	(10,252		)	(2,356		)	(12,608		)
Net investment in sales-type lease receivables	764,344			156,289			920,633			769,828			203,077			972,905
Loan receivables
Loan receivables	286,716			29,578			316,294			300,319			29,270			329,589
Allowance for credit losses	(6,399		)	(732		)	(7,131		)	(6,777		)	(837		)	(7,614		)
Net investment in loan receivables	280,317			28,846			309,163			293,542			28,433			321,975
Net investment in finance receivables	$	1,044,661		$	185,135		$	1,229,796		$	1,063,370		$	231,510		$	1,294,880

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

Loans receivable are due within one year. Maturities of gross sales-type lease finance receivables at March 31, 2019 were as follows:

	Sales-type Lease Receivables
	North America		International		Total
Remaining for year ending December 31, 2019	$	486,499	$	52,782	$	539,281
Year ending December 31, 2020	275,321		56,077		331,398
Year ending December 31, 2021	186,002		41,078		227,080
Year ending December 31, 2022	106,014		26,276		132,290
Year ending December 31, 2023	42,879		12,511		55,390
Thereafter	2,905		1,744		4,649
Total	$	1,099,620	$	190,468	$	1,290,088

Allowance for Credit Losses

We provide an allowance for probable credit losses based on historical loss experience, the nature and volume of our portfolios, adverse situations that may affect a client's ability to pay, prevailing economic conditions and our ability to manage the collateral. We continually evaluate the adequacy of the allowance for credit losses and make adjustments as necessary. The assumptions used in determining an estimate of credit losses are inherently subjective and actual results may differ significantly from estimated reserves.

We establish credit approval limits based on the credit quality of the client and the type of equipment financed. Our policy is to discontinue revenue recognition for lease receivables that are more than 120 days past due and for loan receivables that are more than 90 days past due. We resume revenue recognition when the client's payments reduce the account aging to less than 60 days past due. Finance receivables deemed uncollectible are written off against the allowance after all collection efforts have been exhausted and management deems the account to be uncollectible. We believe that our finance receivable credit risk is low because of the geographic and industry diversification of our clients and small account balances for most of our clients.

Activity in the allowance for credit losses for the three months ended March 31, 2019 and 2018 was as follows:

	Sales-type Lease Receivables						Loan Receivables
	North America			International			North America			International			Total
Balance at January 1, 2019	$	10,253		$	2,355		$	6,777		$	837		$	20,222
Amounts charged to expense	3,399			231			957			20			4,607
Write-offs and other	(516		)	(702		)	(1,335		)	(125		)	(2,678		)
Balance at March 31, 2019	$	13,136		$	1,884		$	6,399		$	732		$	22,151
	Sales-type Lease Receivables						Loan Receivables
	North America			International			North America			International			Total
Balance at January 1, 2018	$	7,721		$	2,812		$	7,098		$	1,020		$	18,651
Amounts charged to expense	2,186			399			1,925			140			4,650
Write-offs and other	(1,145		)	(127		)	(2,073		)	(176		)	(3,521		)
Balance at March 31, 2018	$	8,762		$	3,084		$	6,950		$	984		$	19,780

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

Aging of Receivables

The aging of gross finance receivables at March 31, 2019 and December 31, 2018 was as follows:

	March 31, 2019
	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
1 - 90 days	$	1,065,521	$	186,947	$	280,124	$	29,302	$	1,561,894
> 90 days	34,099		3,521		6,592		276		44,488
Total	$	1,099,620	$	190,468	$	286,716	$	29,578	$	1,606,382
Past due amounts > 90 days
Still accruing interest	$	6,709	$	715	$	2,178	$	128	$	9,730
Not accruing interest	27,390		2,806		4,414		148		34,758
Total	$	34,099	$	3,521	$	6,592	$	276	$	44,488

	December 31, 2018
	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
1 - 90 days	$	1,069,288	$	243,852	$	294,126	$	29,079	$	1,636,345
> 90 days	41,608		3,922		6,193		191		51,914
Total	$	1,110,896	$	247,774	$	300,319	$	29,270	$	1,688,259
Past due amounts > 90 days
Still accruing interest	$	7,917	$	1,111	$	1,769	$	72	$	10,869
Not accruing interest	33,691		2,811		4,424		119		41,045
Total	$	41,608	$	3,922	$	6,193	$	191	$	51,914

Credit Quality

The extension of credit and management of credit lines to new and existing clients uses a combination of an automated credit score, where available, and a detailed manual review of the client's financial condition and, when applicable, payment history. Once credit is granted, the payment performance of the client is managed through automated collections processes and is supplemented with direct follow up should an account become delinquent. We have robust automated collections and extensive portfolio management processes. The portfolio management processes ensure that our global strategy is executed, collection resources are allocated appropriately and enhanced tools and processes are implemented as needed.

We use a third party to score the majority of the North America portfolio on a quarterly basis using a commercial credit score. We do not use a third party to score our International portfolio because the cost to do so is prohibitive, given that it is a localized process, and there is no single credit score model that covers all countries.

The table below shows the North America portfolio at March 31, 2019 and December 31, 2018 by relative risk class based on the relative scores of the accounts within each class. The relative scores are determined based on a number of factors, including the company type, ownership structure, payment history and financial information. A fourth class is shown for accounts that are not scored. Absence of a score is not indicative of the credit quality of the account. The degree of risk (low, medium, high), as defined by the third party, refers to the relative risk that an account may become delinquent in the next 12 months.

• Low risk accounts are companies with very good credit scores and are considered to approximate the top 30% of all commercial borrowers.

• Medium risk accounts are companies with average to good credit scores and are considered to approximate the middle 40% of all commercial borrowers.

• High risk accounts are companies with poor credit scores, are delinquent or are at risk of becoming delinquent and are considered to approximate the bottom 30% of all commercial borrowers.

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

	March 31, 2019		December 31, 2018
Sales-type lease receivables
Low	$	909,353	$	922,414
Medium	131,425		131,650
High	23,478		22,110
Not Scored	35,364		34,722
Total	$	1,099,620	$	1,110,896
Loan receivables
Low	$	224,517	$	238,620
Medium	45,167		43,952
High	5,429		5,947
Not Scored	11,603		11,800
Total	$	286,716	$	300,319

Lease income

Lease income from sales-type leases for the three months ended March 31, 2019 and 2018 was as follows:

	Three Months Ended March 31,
	2019		2018
Profit recognized at commencement (1)	$	36,360	$	47,294
Interest income	59,478		61,832
Total lease income from sales-type leases	$	95,838	$	109,126

⁽¹⁾ Lease contracts do not include variable lease payments.

Lessor Operating Leases

We also lease mailing equipment under operating leases with terms of 1 to 5 years. Maturities of these operating leases are as follows:

Remaining for year ending December 31, 2019	$	26,317
Year ending December 31, 2020	25,322
Year ending December 31, 2021	9,881
Year ending December 31, 2022	4,023
Year ending December 31, 2023	2,590
Thereafter	59
Total	$	68,192

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

8. Intangible Assets and Goodwill

Intangible Assets

Intangible assets at March 31, 2019 and December 31, 2018 consisted of the following:

	March 31, 2019							December 31, 2018
	Gross Carrying Amount		Accumulated Amortization			Net Carrying Amount		Gross Carrying Amount		Accumulated Amortization			Net Carrying Amount
Customer relationships	$	484,543	$	(286,393	)	$	198,150	$	480,837	$	(281,190	)	$	199,647
Software & technology	164,973		(145,518		)	19,455		165,088		(143,877		)	21,211
Trademarks & other	40,104		(34,704		)	5,400		40,170		(33,891		)	6,279
Total intangible assets	$	689,620	$	(466,615	)	$	223,005	$	686,095	$	(458,958	)	$	227,137

Amortization expense was $10 million and $11 million for the three months ended March 31, 2019 and 2018, respectively.

Future amortization expense as of March 31, 2019 is shown in the table below. Actual amortization expense may differ due to, among other things, fluctuations in foreign currency exchange rates, impairments, acquisitions and accelerated amortization.

Remaining for year ending December 31, 2019	$	30,303
Year ending December 31, 2020	35,564
Year ending December 31, 2021	31,026
Year ending December 31, 2022	29,798
Year ending December 31, 2023	26,726
Thereafter	69,588
Total	$	223,005

Goodwill

Changes in the carrying value of goodwill, by reporting segment, for the three months ended March 31, 2019 are shown in the table below.

	December 31, 2018		Divestiture			Currency impact			March 31, 2019
Global Ecommerce	$	609,431	$	—		$	—		$	609,431
Presort Services	207,465		—			—			207,465
Commerce Services	816,896		—			—			816,896
North America Mailing	368,248		—			167			368,415
International Mailing	147,207		(10,490		)	(3,573		)	133,144
Small & Medium Business Solutions	515,455		(10,490		)	(3,406		)	501,559
Software Solutions	434,160		—			1,644			435,804
Total goodwill	$	1,766,511	$	(10,490	)	$	(1,762	)	$	1,754,259

In January 2019, we wrote off $10 million of goodwill associated with Market Exits.

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

9. Fair Value Measurements and Derivative Instruments

We measure certain financial assets and liabilities at fair value on a recurring basis. Fair value is a market-based measure considered from the perspective of a market participant rather than an entity-specific measure. An entity is required to classify certain assets and liabilities measured at fair value based on the following fair value hierarchy that prioritizes the inputs used to measure fair value:

Level 1 – Unadjusted quoted prices in active markets for identical assets and liabilities.

Level 2 – Quoted prices for identical assets and liabilities in markets that are not active, quoted prices for similar assets and liabilities in active markets or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.

Level 3 – Unobservable inputs that are supported by little or no market activity, may be derived from internally developed methodologies based on management’s best estimate of fair value and that are significant to the fair value of the asset or liability.

Financial assets and liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurement. Our assessment of the significance of a particular input to the fair value measurement requires judgment and may affect its placement within the fair value hierarchy. The following tables show, by level within the fair value hierarchy, our financial assets and liabilities that are accounted for at fair value on a recurring basis at March 31, 2019 and December 31, 2018.

	March 31, 2019
	Level 1		Level 2			Level 3		Total
Assets:
Investment securities
Money market funds / commercial paper	$	225,808	$	398,019		$	—	$	623,827
Equity securities	—		21,663			—		21,663
Commingled fixed income securities	1,600		20,655			—		22,255
Government and related securities	85,390		9,132			—		94,522
Corporate debt securities	—		51,677			—		51,677
Mortgage-backed / asset-backed securities	—		89,618			—		89,618
Derivatives
Foreign exchange contracts	—		1,610			—		1,610
Total assets	$	312,798	$	592,374		$	—	$	905,172
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(3,430	)	$	—	$	(3,430	)
Total liabilities	$	—	$	(3,430	)	$	—	$	(3,430	)

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

	December 31, 2018
	Level 1		Level 2			Level 3		Total
Assets:
Investment securities
Money market funds / commercial paper	$	220,756	$	391,891		$	—	$	612,647
Equity securities	—		19,133			—		19,133
Commingled fixed income securities	1,570		20,141			—		21,711
Government and related securities	98,790		9,787			—		108,577
Corporate debt securities	—		56,938			—		56,938
Mortgage-backed / asset-backed securities	—		98,334			—		98,334
Derivatives
Foreign exchange contracts	—		2,031			—		2,031
Total assets	$	321,116	$	598,255		$	—	$	919,371
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(735	)	$	—	$	(735	)
Total liabilities	$	—	$	(735	)	$	—	$	(735	)

Investment Securities

The valuation of investment securities is based on the market approach using inputs that are observable, or can be corroborated by observable data, in an active marketplace. The following information relates to our classification into the fair value hierarchy:

• Money Market Funds / Commercial Paper: Money market funds typically invest in government securities, certificates of deposit, commercial paper and other highly liquid, low risk securities. Money market funds are principally used for overnight deposits and are classified as Level 1 when unadjusted quoted prices in active markets are available and as Level 2 when they are not actively traded on an exchange. Direct investments in commercial paper are not listed on an exchange in an active market and are classified as Level 2.

• Equity Securities: Equity securities are comprised of mutual funds investing in U.S. and foreign stocks. These mutual funds are classified as Level 2.

• Commingled Fixed Income Securities: Commingled fixed income securities are comprised of mutual funds that invest in a variety of fixed income securities, including securities of the U.S. government and its agencies, corporate debt, mortgage-backed securities and asset-backed securities. Fair value is based on the value of the underlying investments owned by each fund, minus its liabilities, divided by the number of shares outstanding, as reported by the fund manager. These mutual funds are classified as Level 2.

• Government and Related Securities: Debt securities are classified as Level 1 where active, high volume trades for identical securities exist. Valuation adjustments are not applied to these securities. Debt securities are classified as Level 2 where fair value is determined using quoted market prices for similar securities or benchmarking model derived prices to quoted market prices and trade data for identical or comparable securities.

• Corporate Debt Securities: Corporate debt securities are valued using recently executed comparable transactions, market price quotations or bond spreads for the same maturity as the security. These securities are classified as Level 2.

• Mortgage-Backed Securities / Asset-Backed Securities: These securities are valued based on external pricing indices or external price/spread data. These securities are classified as Level 2.

Available-For-Sale Securities

Certain investment securities are classified as available-for-sale and recorded at fair value. Unrealized holding gains and losses, net of tax are recorded in accumulated other comprehensive income (AOCI). Available-for-sale investment securities are predominantly held at the Pitney Bowes Bank, whose primary business is to provide financing solutions to clients that rent postage meters and purchase supplies.

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

Available-for-sale securities at March 31, 2019 and December 31, 2018 consisted of the following:

	March 31, 2019
	Amortized cost		Gross unrealized gains		Gross unrealized losses			Estimated fair value
Government and related securities	$	94,831	$	221	$	(575	)	$	94,477
Corporate debt securities	51,769		329		(421		)	51,677
Commingled fixed income securities	1,647		—		(47		)	1,600
Mortgage-backed / asset-backed securities	90,486		335		(1,203		)	89,618
Total	$	238,733	$	885	$	(2,246	)	$	237,372

	December 31, 2018
	Amortized cost		Gross unrealized gains		Gross unrealized losses			Estimated fair value
Government and related securities	$	109,776	$	47	$	(1,336	)	$	108,487
Corporate debt securities	58,714		4		(1,780		)	56,938
Commingled fixed income securities	1,637		—		(67		)	1,570
Mortgage-backed / asset-backed securities	100,186		167		(2,019		)	98,334
Total	$	270,313	$	218	$	(5,202	)	$	265,329

The aggregate unrealized holding losses of investment securities in a loss position at March 31, 2019 and December 31, 2018 were as follows:

	March 31, 2019				December 31, 2018
	Fair Value		Gross unrealized losses		Fair Value		Gross unrealized losses
Less than 12 continuous months	$	8,518	$	46	$	48,318	$	847
Greater than 12 continuous months	133,732		2,200		177,331		4,355
Total	$	142,250	$	2,246	$	225,649	$	5,202

We have not recognized an other-than-temporary impairment on any of the investment securities in an unrealized loss position because we have the ability and intent to hold these securities until recovery of the unrealized losses and expect to receive the stated principal and interest at maturity.

Scheduled maturities of available-for-sale securities at March 31, 2019 were as follows:

	Amortized cost		Estimated fair value
Within 1 year	$	54,475	$	54,348
After 1 year through 5 years	74,200		73,898
After 5 years through 10 years	37,291		37,393
After 10 years	72,767		71,733
Total	$	238,733	$	237,372

The scheduled maturities of mortgage-backed and asset-backed securities may not coincide with the actual payment, as borrowers have the right to prepay obligations.

We have not experienced any significant write-offs in our investment portfolio. The majority of our mortgage-backed securities are either guaranteed or supported by the U.S. Government. We have no investments in inactive markets that would warrant a possible change in our pricing methods or classification within the fair value hierarchy.

21

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

Derivative Instruments

In the normal course of business, we are exposed to the impact of changes in foreign currency exchange rates and interest rates. We mitigate these exposures by following established risk management policies and procedures, including the use of derivatives. We use derivative instruments to limit the effects of exchange rate fluctuations on financial results and manage the cost of debt. We do not use derivatives for trading or speculative purposes. We record derivative instruments at fair value and the accounting for changes in the fair value depends on the intended use of the derivative, the resulting designation and the effectiveness of the instrument in offsetting the risk exposure it is designed to hedge.

Foreign Exchange Contracts

We enter into foreign exchange contracts to mitigate the currency risk associated with the anticipated purchase of inventory between affiliates and from third parties. These contracts are designated as cash flow hedges. The effective portion of the gain or loss on cash flow hedges is included in AOCI in the period that the change in fair value occurs and is reclassified to earnings in the period that the hedged item is recorded in earnings. At March 31, 2019 and December 31, 2018, we had outstanding contracts associated with these anticipated transactions with notional amounts of $9 million and $8 million, respectively.

The valuation of foreign exchange derivatives is based on the market approach using observable market inputs, such as foreign currency spot and forward rates and yield curves. We have not seen a material change in the creditworthiness of those banks acting as derivative counterparties in the three months ended March 31, 2019.

Interest Rate Swap

We had an interest rate swap with a notional amount of $300 million to mitigate the interest rate risk associated with $300 million of variable-rate term loans. This swap matured in September 2018. While outstanding, the swap was designated as a cash flow hedge and the effective portion of the gain or loss on the cash flow hedge was included in AOCI in the period that the change in fair value occurred and reclassified to earnings in the period that the hedged item was recorded in earnings.

The fair value of derivative instruments at March 31, 2019 and December 31, 2018 was as follows:

Designation of Derivatives	Balance Sheet Location	March 31, 2019			December 31, 2018
Derivatives designated as hedging instruments
Foreign exchange contracts	Other current assets and prepayments	$	175		$	61
	Accounts payable and accrued liabilities	—			(104		)
Derivatives not designated as hedging instruments
Foreign exchange contracts	Other current assets and prepayments	1,435			1,970
	Accounts payable and accrued liabilities	(3,430		)	(631		)
	Total derivative assets	$	1,610		$	2,031
	Total derivative liabilities	(3,430		)	(735		)
	Total net derivative (liability) asset	$	(1,820	)	$	1,296

The majority of the amounts included in AOCI at March 31, 2019 will be recognized in earnings within the next 12 months. No amount of ineffectiveness was recorded in earnings for these designated cash flow hedges.

22

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

The following represents the results of cash flow hedging relationships for the three months ended March 31, 2019 and 2018:

	Three Months Ended March 31,
	Derivative Gain (Loss) Recognized in AOCL (Effective Portion)					Location of Gain (Loss) (Effective Portion)	Gain (Loss) Reclassified from AOCL to Earnings (Effective Portion)
Derivative Instrument	2019		2018				2019		2018
Foreign exchange contracts	$	345	$	35		Revenue	$	111	$	(3	)
						Cost of sales	16		(84		)
Interest rate swap	—		(181		)	Interest Expense	—		—
	$	345	$	(146	)		$	127	$	(87	)

We enter into foreign exchange contracts to minimize the impact of exchange rate fluctuations on short-term intercompany loans and related interest that are denominated in a foreign currency. The revaluation of intercompany loans and interest and the corresponding mark-to-market adjustment on derivatives are recorded in earnings. The table below represents the mark-to-market adjustments of non-designated derivative instruments for the three months ended March 31, 2019 and 2018. All outstanding contracts at March 31, 2019 mature within 12 months.

		Three Months Ended March 31,
		Derivative Gain (Loss) Recognized in Earnings
Derivatives Instrument	Location of Derivative Gain (Loss)	2019		2018
Foreign exchange contracts	Selling, general and administrative expense	$	5,269	$	(4,713	)

Credit-Risk-Related Contingent Features

Certain derivative instruments contain credit-risk-related contingent features that require us to post collateral based on a combination of our long-term senior unsecured debt ratings and the net fair value of our derivatives. At March 31, 2019, we had no cash collateral posted with certain counterparties.

Fair Value of Financial Instruments

Our financial instruments include cash and cash equivalents, investment securities, accounts receivable, loan receivables, derivative instruments, accounts payable and debt. The carrying value for cash and cash equivalents, accounts receivable, loans receivable and accounts payable approximate fair value because of the short maturity of these instruments.

The carrying value and estimated fair value of our debt at March 31, 2019 and December 31, 2018 were as follows:

	March 31, 2019		December 31, 2018
Carrying value	$	3,254,892	$	3,265,608
Fair value	$	3,152,589	$	3,003,678

23

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

10. Restructuring Charges

Activity in our restructuring reserves for the three months ended March 31, 2019 and 2018 was as follows:

	Severance and benefits costs			Other exit costs			Total
Balance at January 1, 2019	$	13,641		$	1,808		$	15,449
Expenses, net	3,330			268			3,598
Cash payments	(7,191		)	(953		)	(8,144		)
Balance at March 31, 2019	$	9,780		$	1,123		$	10,903
Balance at January 1, 2018	$	42,151		$	1,569		$	43,720
Expenses, net	835			69			904
Cash payments	(15,008		)	(577		)	(15,585		)
Balance at March 31, 2018	$	27,978		$	1,061		$	29,039

The majority of the remaining restructuring reserves are expected to be paid over the next 12 to 24 months.

11. Debt

Total debt at March 31, 2019 and December 31, 2018 consisted of the following:

	Interest rate	March 31, 2019		December 31, 2018
Notes due September 2020	3.875%	$	300,000	$	300,000
Notes due October 2021	3.875%	600,000		600,000
Notes due May 2022	4.375%	400,000		400,000
Notes due April 2023	4.95%	400,000		400,000
Notes due March 2024	4.625%	500,000		500,000
Notes due January 2037	5.25%	35,841		35,841
Notes due March 2043	6.7%	425,000		425,000
Term loans	Variable	617,500		630,000
Other debt		5,255		5,297
Principal amount		3,283,596		3,296,138
Less: unamortized costs, net		28,704		30,530
Total debt		3,254,892		3,265,608
Less: current portion long-term debt		207,231		199,535
Long-term debt		$	3,047,661	$	3,066,073

On April 17, 2019, Moody's lowered our corporate credit rating from Ba1 to Ba2. Interest rates on certain notes are subject to adjustment based on changes in our credit ratings. As a result, the coupon rate on $1.7 billion principal amount of our notes will increase by 0.25% effective at the next interest payment date for each security.

During the first quarter of 2019, we repaid $13 million of principal related to our term loans.

24

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

12. Pensions and Other Benefit Programs

The components of net periodic benefit (income) cost were as follows:

	Defined Benefit Pension Plans												Nonpension Postretirement Benefit Plans
	United States						Foreign
	Three Months Ended						Three Months Ended						Three Months Ended
	March 31,						March 31,						March 31,
	2019			2018			2019			2018			2019		2018
Service cost	$	21		$	37		$	384		$	589		$	255	$	407
Interest cost	15,878			15,616			4,488			4,696			1,654		1,603
Expected return on plan assets	(23,179		)	(25,424		)	(8,764		)	(9,185		)	—		—
Amortization of transition credit	—			—			(2		)	(2		)	—		—
Amortization of prior service (credit) cost	(15		)	(15		)	63			(18		)	80		88
Amortization of net actuarial loss	7,036			8,076			1,612			1,912			511		934
Net periodic benefit (income) cost	$	(259	)	$	(1,710	)	$	(2,219	)	$	(2,008	)	$	2,500	$	3,032
Contributions to benefit plans	$	1,628		$	1,409		$	8,210		$	9,210		$	4,756	$	4,795

13. Income Taxes

The effective tax rate for the three months ended March 31, 2019 and 2018 was 120.8% and 26.7%, respectively. The effective tax rate for the three months ended March 31, 2019 includes a $2 million tax on the $18 million book loss from Market Exits resulting primarily from nondeductible currency write offs and basis differences. The effective tax rate for the three months ended March 31, 2019 and 2018 also includes a $2 million charge from the write-off of deferred tax assets associated with the expiration of out-of-the-money vested stock options and the vesting of restricted stock, as well as a $2 million and $3 million benefit, respectively, from the resolution of certain tax examinations.

As is the case with other large corporations, our tax returns are examined by tax authorities in the U.S. and other global taxing jurisdictions in which we have operations. As a result, it is reasonably possible that the amount of unrecognized tax benefits will decrease in the next 12 months, and this decrease could be up to 30% of our unrecognized tax benefits.

The Internal Revenue Service (IRS) examinations of our consolidated U.S. income tax returns for tax years prior to 2015 are closed to audit; however, various post-2011 U.S. state and local tax returns are still subject to examination. In Canada, the examination of our tax filings prior to 2014 are closed to audit. Other significant jurisdictions include France (closed through 2014), Germany (closed through 2012) and the U.K. (except for an item under appeal, closed through 2016). We also have other less significant tax filings currently subject to examination.

14. Commitments and Contingencies

In the ordinary course of business, we are routinely defendants in, or party to, a number of pending and threatened legal actions. These may involve litigation by or against us relating to, among other things, contractual rights under vendor, insurance or other contracts; intellectual property or patent rights; equipment, service, payment or other disputes with clients; or disputes with employees. Some of these actions may be brought as a purported class action on behalf of a purported class of employees, customers or others. In management's opinion, the potential liability, if any, that may result from these actions, either individually or collectively, is not reasonably expected to have a material effect on our financial position, results of operations or cash flows. However, as litigation is inherently unpredictable, there can be no assurances in this regard.

In August 2018, the Company, certain of its directors, officers and several banks who served as underwriters, were named as defendants in City of Livonia Retiree Health and Disability Benefits Plan v. Pitney Bowes Inc. et al., a putative class action lawsuit filed in Connecticut state court. The complaint asserts claims under the Securities Act of 1933, as amended, on behalf of those who purchased notes issued by the Company in connection with a September 13, 2017 offering, alleging, among other things, that the Company failed to make certain disclosures relating to components of its third quarter 2017 performance at the time of the notes offering. The complaint seeks compensatory damages and other relief. In addition, in December 2018 and then in February 2018, certain of the Company’s officers and directors were named as defendants in two virtually identical derivative actions purportedly brought on behalf of the Company, Clem v. Lautenbach et al. and Devolin v. Lautenbach et al. These two actions, both filed by the same counsel in Connecticut state court, allege, among other

25

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

things, breaches of fiduciary duty relating to these same disclosures, and seek compensatory damages and other relief derivatively for the benefit of the Company. Although litigation outcomes are inherently unpredictable, we believe these matters are without merit and intend to defend them vigorously. A reasonable estimate of the amount of any possible loss or range of loss cannot be made at this time.

15. Leased Assets and Liabilities

We lease real estate and equipment under operating and finance lease agreements. Our leases have terms of up to 15 years, some of which may include the option to extend the lease for up to 5 years. Information regarding our operating and financing leases are as follows:

Leases	Balance Sheet Location	March 31, 2019		December 31, 2018
Assets
Operating	Operating lease assets	$	152,139	$	156,788
Finance	Property, plant and equipment, net	11,536		10,683
Total leased assets		$	163,675	$	167,471
Liabilities
Operating	Current operating lease liabilities	$	35,219	$	37,208
	Noncurrent operating lease liabilities	124,873		127,237
Finance	Accounts payable and accrued liabilities	2,844		2,708
	Other noncurrent liabilities	7,651		7,054
Total lease liabilities		$	170,587	$	174,207

	Three Months Ended March 31,
Lease Cost	2019			2018
Operating lease expense	$	12,091		$	12,277
Finance lease expense
Amortization of leased assets	880			602
Interest on lease liabilities	172			118
Variable lease expense	5,864			5,142
Sublease income	(666		)	(249		)
Total expense	$	18,341		$	17,890

Operating lease expense includes immaterial amounts related to leases with terms of 12 months or less.

Future Lease Payments	Operating Leases		Finance Leases		Total
Remaining for year ending December 31, 2019	$	32,088	$	2,643	$	34,731
Year ending December 31, 2020	35,873		2,935		38,808
Year ending December 31, 2021	28,825		2,543		31,368
Year ending December 31, 2022	20,484		1,992		22,476
Year ending December 31, 2023	14,086		1,348		15,434
Thereafter	57,329		569		57,898
Total	188,685		12,030		200,715
Less: present value discount	28,593		1,535		30,128
Lease liability	$	160,092	$	10,495	$	170,587

Operating leases exclude $2 million of minimum lease payments for leases signed but not yet commenced at March 31, 2019.

26

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

Lease Term and Discount Rate	March 31, 2019	December 31, 2018
Weighted-average remaining lease term
Operating leases	7.1 years	5.9 years
Finance leases	4.1 years	3.8 years
Weighted-average discount rate
Operating leases	4.7%	4.7%
Finance leases	6.5%	6.2%

	Three Months Ended March 31,
Cash Flow Information	2019		2018
Operating cash outflows - operating leases	$	11,797	$	11,751
Operating cash outflows - finance leases	$	172	$	118
Financing cash outflows - finance leases	$	745	$	564
Leased assets obtained in exchange for new lease obligations
Operating leases	$	8,153	$	2,996
Finance leases	$	1,673	$	1,072

16. Stockholders’ Equity

Changes in stockholders’ equity for the three months ended March 31, 2019 and 2018 were as follows:

	Preferred stock		Preference stock			Common stock		Additional paid-in capital			Retained earnings			Accumulated other comprehensive loss			Treasury stock			Total equity
Balance at January 1, 2019	$	1	$	396		$	323,338	$	121,475		$	5,279,682		$	(948,961	)	$	(4,674,089	)	$	101,842
Net loss	—		—			—		—			(2,659		)	—			—			(2,659		)
Other comprehensive loss	—		—			—		—			—			30,889			—			30,889
Dividends paid ($0.05 per common share)	—		—			—		—			(9,408		)	—			—			(9,408		)
Issuance of common stock	—		—			—		(18,925		)	—			—			16,975			(1,950		)
Conversion to common stock	—		(8		)	—		(168		)	—			—			176			—
Stock-based compensation expense	—		—			—		6,784			—			—			—			6,784
Repurchase of common stock	—		—			—		—			—			—			(39,142		)	(39,142		)
Balance at March 31, 2019	$	1	$	388		$	323,338	$	109,166		$	5,267,615		$	(918,072	)	$	(4,696,080	)	$	86,356

	Preferred stock		Preference stock			Common stock		Additional paid-in capital			Retained earnings			Accumulated other comprehensive loss			Treasury stock			Total equity
Balance at January 1, 2018	$	1	$	441		$	323,338	$	138,367		$	5,078,494		$	(794,478	)	$	(4,710,997	)	$	35,166
Cumulative effect of accounting change	—		—			—		—			(12,207		)	—			—			(12,207		)
Net income	—		—			—		—			59,970			—			—			59,970
Other comprehensive loss	—		—			—		—			—			19,877			—			19,877
Dividends paid ($0.1875 per common share)	—		—			—		—			(35,016		)	—			—			(35,016		)
Issuance of common stock	—		—			—		(21,607		)	—			—			18,198			(3,409		)
Conversion to common stock	—		(19		)	—		(386		)	—			—			405			—
Stock-based compensation expense	—		—			—		3,273			—			—			—			3,273
Balance at March 31, 2018	$	1	$	422		$	323,338	$	119,647		$	5,091,241		$	(774,601	)	$	(4,692,394	)	$	67,654

27

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

17. Accumulated Other Comprehensive Income

Reclassifications out of AOCI for the three months ended March 31, 2019 and 2018 were as follows:

	Amount Reclassified from AOCI (1)
	Three Months Ended March 31,
	2019			2018
Gains (losses) on cash flow hedges
Revenue	$	111		$	(3	)
Cost of sales	16			(84		)
Interest expense, net	—			(507		)
Total before tax	127			(594		)
Income tax provision (benefit)	32			(151		)
Net of tax	$	95		$	(443	)
Losses on available for sale securities
Interest expense, net	$	(23	)	$	(24	)
Income tax benefit	(6		)	(6		)
Net of tax	$	(17	)	$	(18	)
Pension and Postretirement Benefit Plans (2)
Transition credit	$	2		$	2
Prior service costs	(128		)	(55		)
Actuarial losses	(9,159		)	(10,922		)
Total before tax	(9,285		)	(10,975		)
Income tax benefit	(2,649		)	(2,803		)
Net of tax	$	(6,636	)	$	(8,172	)

⁽¹⁾   Amounts in parentheses indicate reductions to income and increases to other comprehensive income.

⁽²⁾   Reclassified from AOCI into other components of net pension and postretirement cost (see Note 12 for additional details).

28

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

Changes in AOCI for the three months ended March 31, 2019 and 2018 were as follows:

	Cash flow hedges			Available for sale securities			Pension and postretirement benefit plans			Foreign currency adjustments			Total
Balance at January 1, 2019	$	191		$	(3,061	)	$	(846,461	)	$	(99,630	)	$	(948,961	)
Other comprehensive income before reclassifications (a)	258			2,799			—			21,274			24,331
Reclassifications into earnings (1), (2)	(95		)	17			6,636			—			6,558
Net other comprehensive income	163			2,816			6,636			21,274			30,889
Balance at March 31, 2019	$	354		$	(245	)	$	(839,825	)	$	(78,356	)	$	(918,072	)

	Cash flow hedges			Available for sale securities			Pension and postretirement benefit plans			Foreign currency adjustments			Total
Balance at January 1, 2018	$	(406	)	$	1,597		$	(748,800	)	$	(46,869	)	$	(794,478	)
Other comprehensive income (loss) before reclassifications (a)	43			(4,010		)	—			15,211			11,244
Reclassifications into earnings (1), (2)	443			18			8,172			—			8,633
Net other comprehensive income (loss)	486			(3,992		)	8,172			15,211			19,877
Balance at March 31, 2018	$	80		$	(2,395	)	$	(740,628	)	$	(31,658	)	$	(774,601	)

(1)     Amounts are net of tax. Amounts in parentheses indicate debits to AOCI.

(2)     See table above for additional details of these reclassifications.

29

Item 2: Management’s Discussion and Analysis ofFinancial Condition and Results of Operations

Forward-Looking Statements

This Management's Discussion and Analysis of Financial Condition and Results of Operations (MD&A) contains statements that are forward-looking. We want to caution readers that any forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 (Securities Act) and Section 21E of the Securities Exchange Act of 1934 may change based on various factors. These forward-looking statements are based on current expectations and assumptions that are subject to risks and uncertainties, and actual results could differ materially. Words such as "estimate," "target," "project," "plan," "believe," "expect," "anticipate," "intend" and similar expressions may identify such forward-looking statements. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law. Forward-looking statements in this Form 10-Q speak only as of the date hereof, and forward-looking statements in documents attached that are incorporated by reference speak only as of the date of those documents.

Although we believe that the expectations reflected in any of our forward-looking statements are reasonable, actual results could differ materially from those projected or assumed in any of our forward-looking statements. Our future financial condition and results of operations, as well as any forward-looking statements, are subject to change and to inherent risks and uncertainties, such as those disclosed or incorporated by reference in our filings with the Securities and Exchange Commission. Factors which could cause future financial performance to differ materially from the expectations as expressed in any forward-looking statement made by or on our behalf include, without limitation:

• declining physical mail volumes

• changes in, or loss of, our contractual relationships with the U.S. Postal Service (USPS) or posts in other major markets

• changes in postal regulations

• competitive factors, including pricing pressures; technological developments and the introduction of new products and services by competitors

• the United Kingdom's potential exit from the European Union (Brexit)

• our success in developing and marketing new products and services and obtaining regulatory approvals, if required

• changes in banking regulations or the loss of our Industrial Bank charter

• changes in labor conditions and transportation costs

• macroeconomic factors, including global and regional business conditions that adversely impact customer demand, foreign currency exchange rates and interest rates

• changes in global political conditions and international trade policies, including the imposition or expansion of trade tariffs

• the continued availability and security of key information technology systems and the cost to comply with information security requirements and privacy laws

• a breach of security, including a cyber-attack or other comparable event

• third-party suppliers' ability to provide products and services required by our clients

• our success at managing the relationships with outsource providers, including the costs of outsourcing functions and operations

• capital market disruptions or credit rating downgrades that adversely impact our ability to access capital markets at reasonable costs

• our success at managing customer credit risk

• integrating newly acquired businesses, including operations and product and service offerings

• the loss of some of our larger clients in our Commerce Services group

• intellectual property infringement claims

• significant changes in pension, health care and retiree medical costs

• income tax adjustments or other regulatory levies from tax audits and changes in tax laws, rulings or regulations

• the use of the postal system for transmitting harmful biological agents, illegal substances or other terrorist attacks

• acts of nature

30

Overview

Effective January 1, 2019, we adopted Accounting Standards Codification 842, Leases using the modified retrospective transition approach of applying the standard at the beginning of the earliest comparative period presented in the financial statements. Accordingly, prior period financial results have been recast.

We continue our transformation to higher growth markets that align with our focus on reducing the complexity of mailing and shipping. Commerce Services was the largest contributor to revenue and accounted for 46% of total revenue compared to 43% at March 31, 2018.

In January 2019, we sold the direct operations and moved to a dealer model in six smaller markets within International Mailing (Market Exits). We recorded a pre-tax loss on the sale of $18 million, primarily due to the write-off of cumulative translation adjustments.

Financial Results Summary - Three Months Ended March 31:

	2019			2018		Change
Revenue	$	868,402		$	896,583	(3)%
Segment earnings before interest and taxes (EBIT)	$	124,561		$	166,397	(25)%
(Loss) income from continuing operations	$	(1,429	)	$	51,483	>(100%)
Net (loss) income	$	(2,659	)	$	59,970	>(100%)
Diluted (loss) earnings per share - continuing operations	$	(0.01	)	$	0.27	>(100%)
Net cash provided by operations	$	69,728		$	69,629	—%

On a reported basis, revenue decreased 3% from the prior year period. Currency had a 1% unfavorable impact on revenue and Market Exits had an additional 1% unfavorable impact on revenue. On a reported basis, business services revenue increased 5% due to growth in Commerce Services, but all other revenue lines declined due to declines in our mailing business and lower software license revenue.

Commerce Services revenue grew 5%, driven primarily by growth of 8% in Global Ecommerce. Small and Medium Business (SMB) Solutions revenue declined 10%, with Market Exits and currency having a 2% and 1% unfavorable impact on revenue, respectively. Within SMB, North America Mailing declined 7% and International Mailing declined 20%. Market Exits and currency adversely impacted International Mailing revenue by 8% and 6%, respectively. Software Solutions revenue declined 4%.

Segment EBIT declined 25% from the prior year. Within Commerce Services, Global Ecommerce reported an EBIT loss of $15 million compared to a loss of $8 million in the prior year, driven by a shift in the mix of business to faster growing, lower margin services, investments in market growth opportunities and higher labor, transportation and postal costs. Presort EBIT declined 44% due to lower margins. SMB EBIT declined 15% due to the decline in revenue and a charge related to a SendPro C-Series tablet replacement program to address an underlying battery longevity issue. Software Solutions EBIT declined 32% due to the decline in revenue.

(Loss) income from continuing operations before taxes was adversely impacted in the quarter by a pre-tax loss of $18 million from the Market Exits, the decline in revenue and lower margins. Net (loss) income was also impacted by a 121% effective tax rate driven by a tax of $2 million on the book loss of $18 million from Market Exits resulting primarily from nondeductible currency write offs and basis differences.

Outlook

We expect revenue to grow as we transform our portfolio to higher growth businesses. Within Global Ecommerce, we expect revenue growth from the expansion of our domestic parcel and fulfillment business, growth in domestic shipping solutions and cross sale opportunities of our cross-border products. Higher volumes of bound and packet mail are expected to generate revenue growth at Presort Services.

In SMB Solutions, we expect continued declines in revenue due to lower mail volumes and lower lease opportunities. However, we expect the magnitude of the decline to be mitigated by the continued success of our SendPro C-Series product in North America and planned launches in several international markets and the introduction of new services and products. We began offering expanded third-party equipment finance offerings to our existing SMB client base in the United States. Under this program, in addition to leasing options for our mailing equipment products, we will offer financing alternatives to our clients to lease other manufacturers' equipment to meet their business needs. We expect that cash flows will be negatively impacted during the year as we invest in the origination of third-party equipment leases and build a finance receivable portfolio.

.

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Within Software Solutions, revenue growth will be driven by a combination of sales opportunities from our indirect channel, software and data license deals, SaaS revenue and maintenance revenue.

We expect continued progress in our efforts to improve productivity and reduce spend. Over the last five years, we have transformed to a more digital operating model and have reduced our cost structure. In 2017, we announced our intention to reduce gross spend by $200 million over a 24-month period. We achieved over $150 million of this target in 2018 and expect to recognize the remainder in 2019. A large portion of these gross savings has been, and will continue to be, reinvested in the business, particularly in Commerce Services and our third-party equipment financing initiative.

RESULTS OF OPERATIONS

Revenue by source and the related cost of revenue are shown in the following tables:

	Three Months Ended March 31,
	2019		2018		Actual % change		Constant currency % change
Equipment sales	$	89,787	$	106,708	(16	)%	(14	)%
Supplies	50,953		59,993		(15	)%	(13	)%
Software	73,318		76,294		(4	)%	(2	)%
Rentals	22,157		24,965		(11	)%	(9	)%
Financing	97,043		100,349		(3	)%	(2	)%
Support services	128,621		140,650		(9	)%	(7	)%
Business services	406,523		387,624		5	%	5	%
Total revenue	$	868,402	$	896,583	(3	)%	(2	)%

	Three Months Ended March 31,
					Percentage of Revenue
	2019		2018		2019		2018
Cost of equipment sales	$	63,665	$	62,469	70.9	%	58.5	%
Cost of supplies	13,550		16,947		26.6	%	28.2	%
Cost of software	23,383		24,129		31.9	%	31.6	%
Cost of rentals	9,715		12,748		43.8	%	51.1	%
Financing interest expense	11,364		11,064		11.7	%	11.0	%
Cost of support services	41,779		46,065		32.5	%	32.8	%
Cost of business services	327,046		294,379		80.4	%	75.9	%
Total cost of revenue	$	490,502	$	467,801	56.5	%	52.2	%

Revenue - 2019 compared to 2018

In this revenue discussion, we may refer to revenue growth on a constant currency basis. Constant currency measures exclude the impact of changes in currency exchange rates since the prior period under comparison. We believe that excluding the impacts of currency exchange rates provides a better understanding of the underlying revenue performance. Constant currency change is calculated by converting the current period non-U.S. dollar denominated revenue using the prior year’s exchange rate. Where constant currency measures are not provided, the actual change and constant currency change are the same.  

Equipment sales revenue decreased 16% as reported and 14% at constant currency. Lower equipment sales in North America Mailing accounted for 11% of the decrease primarily due to lower sales of our bottom-of-the-line and high-end products partially offset by higher sales of the SendPro C-series products. International Mailing equipment sales accounted for 3% of the decline mainly due to Market Exits.

Supplies revenue decreased 15% as reported and 13% at constant currency, primarily due to a worldwide decline in our mailing business.

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Software revenue decreased 4% as reported and 2% at constant currency, primarily due to lower license revenue, as the prior year period benefited from a large Location Intelligence deal, partially offset by higher data updates, SaaS and services revenue.

Rentals revenue declined 11% as reported and 9% at constant currency primarily due to a worldwide decline in our meter population.

Financing revenue decreased 3% as reported and 2% at constant currency, primarily due to lower fees and the impact of Market Exits.

Support services revenue decreased 9% as reported and 7% at constant currency primarily due to a worldwide decline in our meter population.

Business services revenue increased 5% primarily due to growth in parcel and shipping solutions volumes partially offset by lower cross border volumes.

Cost of Revenue - 2019 compared to 2018

Cost of revenue as a percent of revenue increased to 56.5% from 52.2%. Cost of equipment sales as a percent of equipment revenue increased to 70.9% from 58.5% primarily due to a charge related to a SendPro C-Series tablet replacement program to address an underlying battery longevity issue. Costs of business services as a percent of business services revenue increased to 80.4% from 75.9%, primarily due to higher labor, transportation and postal costs.

Financing interest expense as a percent of financing revenue increased to 11.7% from 11.0% primarily due to higher effective interest rates. We allocate a portion of our total cost of borrowing to financing interest expense. In computing financing interest expense, we assume an 8:1 debt to equity leverage ratio and apply our overall effective interest rate to the average outstanding finance receivables.

Selling, general and administrative (SG&A)

SG&A expense of $301 million was flat compared to the prior year, primarily due to lower employee-related costs of $6 million, partially offset by higher bad debt expense of $4 million.

Research and development (R&D)

R&D expense decreased 11% to $22 million in the quarter, primarily due to lower spending in Commerce Services and SMB Solutions.

Other expense

Other expense represents the loss on Market Exits.

Income taxes

See Note 13 to the Condensed Consolidated Financial Statements for further information.

Discontinued Operations

Discontinued operations includes our Production Mail Business. See Note 4 to the Condensed Consolidated Financial Statements for further information.

Business Segment Results

The principal products and services of each reportable segment are as follows:

Commerce Services:

Global Ecommerce: Includes the worldwide revenue and related expenses from cross-border ecommerce transactions and domestic retail and ecommerce shipping solutions and fulfillment, delivery and return services.

Presort Services: Includes revenue and related expenses from sortation services that allow clients to qualify large volumes of First Class Mail, Marketing Mail and Bound and Packet Mail (Standard Flats and Bound Printed Matter) for postal worksharing discounts.

Small & Medium Business Solutions:

North America Mailing: Includes the revenue and related expenses from mailing and shipping solutions, financing, services, supplies and other applications for small and medium businesses to efficiently create mail, evidence postage and help simplify and save on the sending, tracking and receiving of letters, parcels and flats in the U.S. and Canada.

International Mailing: Includes the revenue and related expenses from mailing and shipping solutions, financing, services and supplies for small and medium businesses to efficiently create mail, evidence postage and help simplify and save on the sending, tracking and receiving of letters, parcels and flats in areas outside the U.S. and Canada.

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Software Solutions:

Includes the worldwide revenue and related expenses from the licensing of customer engagement, customer information, location intelligence software, data solutions and related support services.

Management uses segment earnings before interest and taxes (EBIT) to measure profitability and performance at the segment level and believes that it provides a useful measure of operating performance and underlying trends of the businesses. We determine segment EBIT by deducting from segment revenue the related costs and expenses attributable to the segment. Segment EBIT excludes interest, taxes, general corporate expenses, restructuring charges and other items not allocated to a particular business segment. Segment EBIT may not be indicative of our overall consolidated performance and should be read in conjunction with our consolidated results of operations. Due to acquisition activity in Commerce Services, we are also providing segment earnings before interest, taxes, depreciation and amortization (EBITDA) as a supplemental non-GAAP measure of profit and operational performance for each segment. See Note 3 to the Consolidated Financial Statements for a reconciliation of segment EBIT to net income.

Segment information for the three months ended March 31, 2019 and 2018 is presented below:

	Revenue
	Three Months Ended March 31,
	2019		2018		Actual % change		Constant currency % change
Global Ecommerce	$	266,254	$	246,590	8	%	9	%
Presort Services	134,847		134,458		—	%	—	%
Commerce Services	401,101		381,048		5	%	6	%
North America Mailing	315,474		340,811		(7	)%	(7	)%
International Mailing	78,509		98,430		(20	)%	(14	)%
SMB Solutions	393,983		439,241		(10	)%	(9	)%
Software Solutions	73,318		76,294		(4	)%	(2	)%
Total	$	868,402	$	896,583	(3	)%	(2	)%

	EBIT
	Three Months Ended March 31,
	2019			2018			% change
Global Ecommerce	$	(14,600	)	$	(7,711	)	(89	)%
Presort Services	15,066			27,026			(44	)%
Commerce Services	466			19,315			(98	)%
North America Mailing	110,613			128,568			(14	)%
International Mailing	11,790			16,022			(26	)%
SMB Solutions	122,403			144,590			(15	)%
Software Solutions	1,692			2,492			(32	)%
Total Segment EBIT	$	124,561		$	166,397		(25	)%

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	EBITDA
	Three Months Ended March 31,
	2019			2018			% change
Global Ecommerce	$	1,858		$	6,719		(72	)%
Presort Services	21,986			33,188			(34	)%
Commerce Services	23,844			39,907			(40	)%
North America Mailing	117,053			136,067			(14	)%
International Mailing	14,208			19,632			(28	)%
SMB Solutions	131,261			155,699			(16	)%
Software Solutions	4,172			4,736			(12	)%
Total Segment EBITDA	159,277			200,342			(20	)%
Less: Segment depreciation and amortization	(34,716		)	(33,945		)	(2	)%
Total Segment EBIT	$	124,561		$	166,397		(25	)%

Global Ecommerce

Global Ecommerce revenue increased 8% as reported and 9% at constant currency primarily due to growth in domestic parcel and shipping solutions volumes, partially offset by lower cross border volumes. EBIT for the quarter was a loss of $15 million compared to a loss of $8 million in the prior year. The higher loss was primarily driven by a shift in the mix of business to faster growing, lower margin services, investments in market growth opportunities, including marketing programs and new facilities, and higher labor costs. Additionally, EBIT was impacted by higher postal costs due to a temporary delay in the approval of our Negotiated Service Agreement (NSA) with the USPS. The NSA has subsequently been approved.

Presort Services

Presort Services revenue was flat compared to the prior year, as higher volumes of mail processed were offset by lower revenue per piece.

EBIT decreased 44% in the quarter primarily due to:

• 13% from higher labor and transportation costs;

• 13% from increased bad debt expense and billing adjustments;

• 7% due to lower revenue per piece, driven by a shift in business to higher volume, lower margin clients;

• 5% from higher consulting fees; and

• 2% from the write-off of obsolete inventory.

North America Mailing

North America Mailing revenue decreased 7% in the quarter primarily due to:

• 3% from lower equipment sales primarily due to lower sales of our bottom-of-the-line and high-end products partially offset by higher sales of the SendPro C-series products.; and

• 2% from lower support services, 1% from supplies and 1% from rentals, all due to a declining meter population.

EBIT decreased 14% in the quarter primarily due to a charge related to a SendPro C-Series tablet replacement program to address an underlying battery longevity issue.

International Mailing

International Mailing revenue decreased 20% as reported and 14% at constant currency primarily due to:

• 8% from Market Exits, and

• 2% from lower supplies, 1% from lower support services and 1% from lower business services due to a declining meter population.

EBIT decreased 26% in the quarter primarily due to the decline in revenue, partially offset by lower costs due to cost savings initiatives.

Software Solutions

Software revenue decreased 4% as reported and 2% at constant currency primarily due to:

• 6% from lower license revenue as the prior year benefited from a large license deal; partially offset by

• 4% from higher data updates, SaaS and services revenue.

EBIT declined 32% primarily due to the decline in revenue, partially offset by lower costs.

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LIQUIDITY AND CAPITAL RESOURCES

We believe that existing cash and investments, cash generated from operations and borrowing capacity through the capital markets will be sufficient to support our current cash needs, including discretionary uses such as capital investments, dividends, strategic acquisitions and share repurchases. Cash and cash equivalents and short-term investments were $904 million at March 31, 2019 and $927 million at December 31, 2018.We continuously review our credit profile through published credit ratings and the credit default swap market. We also monitor the creditworthiness of those banks acting as derivative counterparties, depository banks or credit providers.

Cash and cash equivalents held by our foreign subsidiaries were $189 million at March 31, 2019 and December 31, 2018, and are generally used to support the liquidity needs of these subsidiaries.

Cash Flow Summary

Changes in cash and cash equivalents for the three months ended March 31, 2019 and 2018 were as follows:

	2019			2018			Change
Net cash provided by operating activities	$	69,728		$	69,629		$	99
Net cash used in investing activities	(34,887		)	(25,199		)	(9,688		)
Net cash used in financing activities	(63,992		)	(340,317		)	276,325
Effect of exchange rate changes on cash and cash equivalents	794			6,741			(5,947		)
Change in cash and cash equivalents	$	(28,357	)	$	(289,146	)	$	260,789

Operating Activities

Cash provided by operating activities was flat compared to the prior year period. However, cash flows from continuing operations increased $29 million primarily due to collections of accounts and finance receivables and the timing of accounts payable and accrued liability payments, partially offset by lower net income and other working capital changes. Cash flows from discontinued operations declined $28 million as we sold a majority of the Production Mail Business in July 2018.

Investing Activities

Cash used in investing activities in the first quarter of 2019 was $35 million, consisting primarily of capital expenditures of $29 million and a decline in reserve account balances of $23 million partially offset by proceeds of $30 million from investment activities. Cash used in investing activities in the first quarter of 2018 was $25 million, consisting primarily of capital expenditures of $29 million partially offset by an increase in reserve account deposits of $7 million.

Financing Activities

In the first quarter of 2019, cash used in financing activities included $39 million to repurchase 5.6 million shares of common stock, $9 million of dividends and $13 million to repay term loan debt.

In the first quarter of 2018, cash was used to repay $255 million of debt and pay dividends of $35 million. Cash used in financing activities was also impacted by the settlement of $46 million related to a timing difference between our investing excess cash at the subsidiary level and our funding of an intercompany transfer at year end.

Financings and Capitalization

We are a "Well-Known Seasoned Issuer" within the meaning of Rule 405 under the Securities Act, which allows us to issue debt securities, preferred stock, preference stock, common stock, purchase contracts, depositary shares, warrants and units in an expedited fashion. We have a committed credit facility of $1 billion that expires in January 2021. As of March 31, 2019, we have not drawn upon the credit facility.

On April 17, 2019, Moody's lowered our corporate credit rating from Ba1 to Ba2. Interest rates on certain notes are subject to adjustment based on changes in our credit ratings. As a result, the coupon rate on $1.7 billion principal amount of our notes will increase by 0.25% effective at the next interest payment date for each security.

Dividends and Share Repurchases

In February 2019, our Board of Directors authorized an incremental $100 million share repurchase, raising our authorization level to $121 million. During the quarter, we repurchased 5.6 million shares at an aggregate cost of $39 million. At March 31, 2019, we have remaining authorization to repurchase up to $82 million of our common shares. Also, during the quarter, we paid dividends of $9 million.

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Each quarter, our Board of Directors considers our recent and projected earnings and other capital needs and priorities in deciding whether to approve the payment, as well as the amount, of a dividend. There are no material restrictions on our ability to declare dividends.

On April 22, 2019, we called for the redemption on June 18, 2019 of all of the outstanding shares of 4% Convertible Cumulative Preferred Stock (Preferred Stock) and $2.12 Convertible Preference Stock (Preference Stock). The Preferred Stock and Preference Stock may be redeemed for $50 or $28 per share, respectively, plus any accrued and unpaid dividends, or in lieu of redemption, may be converted into common stock. The redemption of these shares will not have a material impact on our financial statements.

Off-Balance Sheet Arrangements

At March 31, 2019, we had no off-balance sheet arrangements that have, or are reasonably likely to have, a material effect on our financial condition, results of operations or liquidity.

Critical Accounting Estimates

Goodwill

Based on the year-to-date operating results of our Global Ecommerce reporting unit, we performed a goodwill impairment test to assess the adequacy of the carrying value of goodwill. As a result of our test, we determined that the estimated fair value of the reporting unit exceeded its carrying value by less than 20%. The assumptions used to estimate fair value were based on projections incorporated in our current operating plans as well as other available information. By their nature, projections are uncertain. Potential events and circumstances, such as declining revenue, loss of client contracts and inability to acquire new clients could have an adverse effect on our assumptions.

The goodwill balance related to the Global Ecommerce reporting unit at March 31, 2019 was $609 million. We will continue to monitor and evaluate the carrying value of goodwill for this reporting unit, and should facts and circumstances change, a non-cash impairment charge could be recorded in the future.

Property, Plant and Equipment, net

Included in property, plant and equipment, net is $37 million of capitalized software related to the development of a new enterprise resource planning (ERP) system in certain of our international markets. In connection with recent market exits in six international markets and transition to higher growth markets, we are currently reviewing our international infrastructure, including ERP system scope and implementation plans. Given the time period required to successfully implement a large scale ERP, as well as potential changes to our infrastructure, it is possible that infrastructure changes could necessitate a reduced implementation footprint. 

Regulatory Matters

There have been no significant changes to the regulatory matters disclosed in our 2018 Annual Report.

Item 3: Quantitative and Qualitative Disclosures About Market Risk

There were no material changes to the disclosures made in our 2018 Annual Report.

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Item 4: Controls and Procedures

Disclosure controls and procedures are designed to ensure that information required to be disclosed in reports filed or submitted under the Securities Exchange Act of 1934, as amended (Exchange Act) is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms. Disclosure controls and procedures are also designed to reasonably ensure that such information is accumulated and communicated to management, including our Chief Executive Officer (CEO) and Chief Financial Officer (CFO), to allow timely decisions regarding disclosures.

Under the direction of our CEO and CFO, management evaluated our disclosure controls and procedures (as defined in Rule 13a-15(e) and Rule 15d-15(e) under the Exchange Act) and internal controls over financial reporting. Our CEO and CFO concluded that, as of the end of the period covered by this report, such disclosure controls and procedures were effective to ensure that information required to be disclosed in reports filed or submitted under the Exchange Act is recorded, processed, summarized and reported within the required time periods. In addition, no changes in internal control over financial reporting occurred during the quarter covered by this report that materially affected, or are reasonably likely to materially affect, such internal control over financial reporting. It should be noted that any system of controls is based in part upon certain assumptions designed to obtain reasonable (and not absolute) assurance as to its effectiveness, and there can be no assurance that any design will succeed in achieving its stated goals. Notwithstanding this caution, the CEO and CFO have reasonable assurance that the disclosure controls and procedures were effective as of March 31, 2019.

Effective January 1, 2019, we adopted the new lease accounting standard. Although the adoption of this standard did not have a material impact on our results of operations or cash flows for the three months ended March 31, 2019 and 2018, we did implement changes to our internal controls related to the adoption of the new lease accounting standard. In addition, we implemented a new information technology application to calculate ROU assets and lease liabilities for our leases. There were no other changes to our internal control over financial reporting during our most recently completed fiscal quarter that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

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PART II. OTHER INFORMATION

Item 1: Legal Proceedings

See Note 14 to the Condensed Consolidated Financial Statements.

Item 1A: Risk Factors

There were no material changes to the risk factors identified in our 2018 Annual Report.

Item 2: Unregistered Sales of Equity Securities and Use of Proceeds

Repurchases of Equity Securities

We periodically repurchase shares of our common stock in the open market to manage the dilution created by shares issued under employee stock plans and for other purposes. In February 2019, the Board of Directors authorized an additional $100 million share repurchase giving us the ability to repurchase up to $121 million of our shares.

The following table provides information about purchases of our common stock during the three months ended March 31, 2019:

	Total number of shares purchased	Average price paid per share	Total number of shares purchased as part of publicly announced plans or programs	Approximate dollar value of shares that may yet be purchased under the plans or programs (in thousands)
Beginning balance				$21,022
January 1, 2019 - January 31, 2019	—	—	—	$21,022
February 1, 2019 - February 28, 2019	2,148,385	$7.13	2,148,385	$105,700
March 1, 2019 - March 31, 2019	3,492,949	$6.82	3,492,949	$81,880
	5,641,334	$6.95	5,641,334

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Item 6: Exhibits

Exhibit Number	Description	Exhibit Number in this Form 10-Q
3(c)	Restated Certificate of Incorporation of Pitney Bowes Inc. (incorporated by reference to Exhibit 3(c) to Form 8-K filed with the Commission on May 12, 2011)	3(c)
3	Pitney Bowes Inc. Amended and Restated By-laws effective May 13, 2013 (incorporated by reference to Exhibit 3 to Form 8-K filed with the Commission on May 15, 2013)	3
31.1	Certification of Chief Executive Officer Pursuant to Rules 13a-14(a) and 15d-14(a) under the Securities Exchange Act of 1934, as amended	31.1
31.2	Certification of Chief Financial Officer Pursuant to Rules 13a-14(a) and 15d-14(a) under the Securities Exchange Act of 1934, as amended	31.2
32.1	Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section 1350	32.1
32.2	Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section 1350	32.2
101.INS	XBRL Report Instance Document
101.SCH	XBRL Taxonomy Extension Schema Document
101.CAL	XBRL Taxonomy Calculation Linkbase Document
101.DEF	XBRL Taxonomy Definition Linkbase Document
101.LAB	XBRL Taxonomy Label Linkbase Document
101.PRE	XBRL Taxonomy Presentation Linkbase Document

* Pursuant to Item 601(b)(2) of Regulation S-K, certain exhibits and schedules have been omitted. The registrant hereby agrees to furnish

supplementally a copy of any omitted attachment to the SEC upon request.

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Signatures

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

		PITNEY BOWES INC.
Date:	May 3, 2019
		/s/ Stanley J. Sutula III
		Stanley J. Sutula III
		Executive Vice President and Chief Financial Officer (Principal Financial Officer)
		/s/ Joseph R. Catapano
		Joseph R. Catapano
		Vice President, Chief Accounting Officer
		(Principal Accounting Officer)

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EX-31.1

Exhibit 31.1

CERTIFICATION PURSUANT TO

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Marc B. Lautenbach, certify that:

1. I have reviewed this quarterly report on Form 10-Q of Pitney Bowes Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c. Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d. Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

5. The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.

Date: May 3, 2019

/s/ Marc B. Lautenbach

Marc B. Lautenbach

President and Chief Executive Officer

EX-31.2

Exhibit 31.2

CERTIFICATION PURSUANT TO

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Stanley J. Sutula III, certify that:

1. I have reviewed this quarterly report on Form 10-Q of Pitney Bowes Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c. Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d. Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

5. The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.

Date: May 3, 2019

/s/ Stanley J. Sutula III

Stanley J. Sutula III

Executive Vice President and Chief Financial Officer (Principal Financial Officer)

EX-32.1

Exhibit 32.1

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Pitney Bowes Inc. (the “Company”) on Form 10-Q for the period ended March 31, 2019 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Marc B. Lautenbach, President and Chief Executive Officer of the Company, certify, to the best of my knowledge, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/s/ Marc B. Lautenbach

Marc B. Lautenbach

President and Chief Executive Officer

Date:    May 3, 2019

The foregoing certification is being furnished solely to accompany this report pursuant to 18 U.S.C. §1350, and is not being filed for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, and is not to be incorporated by reference into any filing of the Company.

EX-32.2

Exhibit 32.2

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Pitney Bowes Inc. (the “Company”) on Form 10-Q for the period ended March 31, 2019 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Stanley J. Sutula III, Executive Vice President, Chief Operating Officer and Chief Financial Officer of the Company, certify, to the best of my knowledge, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/s/ Stanley J. Sutula III

Stanley J. Sutula III

Executive Vice President and Chief Financial Officer (Principal Financial Officer)

Date:    May 3, 2019

The foregoing certification is being furnished solely to accompany this report pursuant to 18 U.S.C. §1350, and is not being filed for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, and is not to be incorporated by reference into any filing of the Company.

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Document and Entity Information - shares	3 Months Ended
	Mar. 31, 2019	Apr. 30, 2019
Document And Entity Information [Abstract]
Entity Registrant Name	PITNEY BOWES INC /DE/
Entity Central Index Key	0000078814
Current Fiscal Year End Date	--12-31
Entity Filer Category	Large Accelerated Filer
Document Type	10-Q
Document Period End Date	Mar. 31, 2019
Document Fiscal Year Focus	2019
Document Fiscal Period Focus	Q1
Amendment Flag	false
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Common Stock, Shares Outstanding		180,725,731

XML

Condensed Consolidated Statements of (Loss) Income - USD ($) $ in Thousands		3 Months Ended
		Mar. 31, 2019	Mar. 31, 2018
Revenue		$ 868,402	$ 896,583
Costs and expenses:
Financing interest expense		11,364	11,064
Selling, general and administrative		300,982	302,810
Research and development		21,774	24,495
Restructuring charges		3,598	904
Interest expense, net		27,602	32,014
Other components of net pension and postretirement cost		(638)	(1,719)
Other expense		17,710	0
Total costs and expenses		861,530	826,305
Income from continuing operations before taxes		6,872	70,278
Provision for income taxes		8,301	18,795
(Loss) income from continuing operations		(1,429)	51,483
(Loss) income from discontinued operations, net of tax		(1,230)	8,487
Net (loss) income		$ (2,659)	$ 59,970
Basic (loss) earnings per share:
Continuing operations (in dollars per share)	[1]	$ (0.01)	$ 0.28
Discontinued operations (in dollars per share)	[1]	(0.01)	0.05
Net (loss) income (in dollars per share)	[1]	(0.01)	0.32
Diluted (loss) earnings per share:
Continuing operations (in dollars per share)	[1]	(0.01)	0.27
Discontinued operations (in dollars per share)	[1]	(0.01)	0.05
Net (loss) income (in dollars per share)	[1]	$ (0.01)	$ 0.32
Equipment sales
Revenue		$ 89,787	$ 106,708
Total from contracts with customers		21,294	22,211
Costs and expenses:
Cost of products and sales		63,665	62,469
Supplies
Revenue		50,953	59,993
Total from contracts with customers		50,953	59,993
Costs and expenses:
Cost of products and sales		13,550	16,947
Software
Revenue		73,318	76,294
Total from contracts with customers		73,318	76,294
Costs and expenses:
Cost of products and sales		23,383	24,129
Rentals
Revenue		22,157	24,965
Total from contracts with customers		0	0
Costs and expenses:
Cost of products and sales		9,715	12,748
Financing
Revenue		97,043	100,349
Total from contracts with customers		0	0
Support services
Revenue		128,621	140,650
Total from contracts with customers		128,621	140,650
Costs and expenses:
Cost of products and sales		41,779	46,065
Business services
Revenue		406,523	387,624
Total from contracts with customers		406,523	387,624
Costs and expenses:
Cost of products and sales		$ 327,046	$ 294,379

[1] The sum of the earnings per share amounts may not equal the totals due to rounding.

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Condensed Consolidated Statements of Comprehensive Income - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Statement of Comprehensive Income [Abstract]
Net loss	$ (2,659)	$ 59,970
Other comprehensive income, net of tax:
Foreign currency translation, net of tax of $(4,067) in 2019	21,274	15,211
Net unrealized gain on cash flow hedges, net of tax of $56 and $162, respectively	163	486
Net unrealized gain (loss) on investment securities, net of tax of $964 and $(1,366), respectively	2,816	(3,992)
Amortization of pension and postretirement costs, net of tax benefits of $2,649 and $2,803, respectively	6,636	8,172
Other comprehensive income, net of tax	30,889	19,877
Comprehensive income	$ 28,230	$ 79,847

XML

Condensed Consolidated Statements of Comprehensive Income (Parenthetical) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Statement of Comprehensive Income [Abstract]
Foreign currency translations, tax expense (benefit)	$ (4,067)
Net unrealized gain (loss) on cash flow hedges, tax	56	$ 162
Net unrealized gain on investment securities, tax	964	(1,366)
Amortization of pension and postretirement costs, tax	$ 2,649	$ 2,803

XML

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	Mar. 31, 2019	Dec. 31, 2018
Current assets:
Cash and cash equivalents	$ 838,905	$ 867,262
Short-term investments	65,405	59,391
Accounts receivable (net of allowance of $21,029 and $17,617, respectively)	412,661	456,138
Short-term finance receivables (net of allowance of $13,633 and $12,454, respectively)	684,436	758,511
Inventories	68,876	62,279
Current income taxes	21,897	5,947
Other current assets and prepayments	134,929	100,625
Assets of discontinued operations	0	4,854
Total current assets	2,227,109	2,315,007
Property, plant and equipment, net	412,727	410,114
Rental property and equipment, net	41,862	46,228
Long-term finance receivables (net of allowance of $8,518 and $7,768 respectively)	545,360	536,369
Goodwill	1,754,259	1,766,511
Intangible assets, net	223,005	227,137
Operating lease assets	152,139	156,788
Noncurrent income taxes	61,700	66,326
Other assets	388,104	419,677
Total assets	5,806,265	5,944,157
Current liabilities:
Accounts payable and accrued liabilities	1,313,440	1,390,362
Current operating lease liabilities	35,219	37,208
Current portion of long-term debt	207,231	199,535
Advance billings	213,171	235,116
Current income taxes	5,697	15,284
Liabilities of discontinued operations	0	3,276
Total current liabilities	1,774,758	1,880,781
Deferred taxes on income	257,639	254,353
Tax uncertainties and other income tax liabilities	51,950	39,548
Noncurrent operating lease liabilities	124,873	127,237
Long-term debt	3,047,661	3,066,073
Other noncurrent liabilities	463,028	474,323
Total liabilities	5,719,909	5,842,315
Commitments and contingencies (See Note 14)
Stockholders’ equity:
Cumulative preferred stock, $50 par value, 4% convertible	1	1
Cumulative preference stock, no par value, $2.12 convertible	388	396
Common stock, $1 par value (480,000,000 shares authorized; 323,337,912 shares issued)	323,338	323,338
Additional paid-in capital	109,166	121,475
Retained earnings	5,267,615	5,279,682
Accumulated other comprehensive loss	(918,072)	(948,961)
Treasury stock, at cost (140,812,458 and 135,662,830 shares, respectively)	(4,696,080)	(4,674,089)
Total stockholders’ equity	86,356	101,842
Total liabilities and stockholders’ equity	$ 5,806,265	$ 5,944,157

XML

Condensed Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	3 Months Ended	12 Months Ended
	Mar. 31, 2019	Dec. 31, 2017	Dec. 31, 2018
Statement of Financial Position [Abstract]
Allowance for doubtful accounts	$ 21,029		$ 17,617
Short-term finance receivables allowance	13,633		12,454
Long-term finance receivables allowance	$ 8,518		$ 7,768
Preferred stock par value (in dollars per share)	$ 50		$ 50
Preferred stock dividend rate	4.00%	4.00%
Preference stock, par value (in dollars per share)	$ 0		0
Preference stock dividend rate (in dollars per share)	2.12		2.12
Common stock, par value (in dollars per share)	$ 1		$ 1
Common stock, shares authorized (in shares)	480,000,000		480,000,000
Common stock, shares issued (in shares)	323,337,912		323,337,912
Treasury stock (in shares)	140,812,458		135,662,830

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Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Cash flows from operating activities:
Net loss	$ (2,659)	$ 59,970
Loss (income) from discontinued operations, net of tax	1,230	(8,487)
Restructuring payments	(8,144)	(15,585)
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	39,365	39,738
Stock-based compensation	6,784	3,273
Expenses, net	3,598	904
Loss on disposition of businesses	17,710	0
Changes in operating assets and liabilities, net of acquisitions/divestitures:
Decrease in accounts receivable	59,571	29,292
Decrease in finance receivables	55,215	33,780
(Increase) decrease in inventories	(6,232)	1,783
Increase in other current assets and prepayments	(36,226)	(11,963)
Decrease in accounts payable and accrued liabilities	(37,260)	(74,805)
(Decrease) increase in current and non-current income taxes	(2,398)	15,859
Decrease in advance billings	(16,219)	(17,832)
Other, net	(993)	(11,154)
Net cash provided by operating activities - continuing operations	73,342	44,773
Net cash (used in) provided by operating activities - discontinued operations	(3,614)	24,856
Net cash provided by operating activities	69,728	69,629
Cash flows from investing activities:
Purchases of available-for-sale securities	0	(29,922)
Proceeds from sales/maturities of available-for-sale securities	31,404	15,044
Net activity from short-term and other investments	(1,778)	16,562
Capital expenditures	(28,754)	(29,017)
Acquisitions, net of cash acquired	(4,882)	(2,407)
Change in reserve account deposits	(23,036)	6,654
Other investing activities	(7,841)	(1,250)
Net cash used in investing activities - continuing operations	(34,887)	(24,336)
Net cash used in investing activities - discontinued operations	0	(863)
Net cash used in investing activities - continuing operations	(34,887)	(25,199)
Cash flows from financing activities:
Principal payments of long-term debt	(12,541)	(255,045)
Dividends paid to stockholders	(9,408)	(35,016)
Common stock repurchases	(39,142)	0
Other financing activities	(2,901)	(50,256)
Net cash used in financing activities	(63,992)	(340,317)
Effect of exchange rate changes on cash and cash equivalents	794	6,741
Change in cash and cash equivalents	(28,357)	(289,146)
Cash and cash equivalents at beginning of period	867,262	1,009,021
Cash and cash equivalents at end of period	838,905	719,875
Cash interest paid	33,393	46,998
Cash income tax payments, net of refunds	$ 10,071	$ 4,560

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Description of Business and Basis of Presentation

3 Months Ended

Mar. 31, 2019

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Description of Business and Basis of Presentation

Description of Business and Basis of Presentation

Description of Business

Pitney Bowes Inc. (we, us, our, or the company) is a global technology company providing innovative products and commerce solutions that power billions of transactions and help our clients navigate the complex world of commerce. We offer shipping, mailing, fulfillment, returns and cross-border ecommerce products and solutions that enable the sending of parcels and packages across the globe and customer information management, location intelligence and customer engagement products and solutions to help our clients market to their customers. Clients around the world rely on our products, solutions and services. Pitney Bowes Inc. was incorporated in the state of Delaware in 1920. For more information about us, our products, services and solutions, visit www.pb.com.

Basis of Presentation

The accompanying unaudited Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America (GAAP) for interim financial information and the instructions to Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements. In addition, the December 31, 2018 Condensed Consolidated Balance Sheet data was derived from audited financial statements, but does not include all disclosures required by GAAP. In management's opinion, all adjustments, consisting only of normal recurring adjustments, considered necessary to fairly state our financial position, results of operations and cash flows for the periods presented have been included. Operating results for the periods presented are not necessarily indicative of the results that may be expected for any other interim period or for the year ending December 31, 2019. These statements should be read in conjunction with the financial statements and notes thereto included in our Annual Report to Stockholders on Form 10-K for the year ended December 31, 2018 (2018 Annual Report).

The accompanying financial statements reflect the adoption of the new lease accounting standard as of January 1, 2017 (see New Accounting Pronouncements). We also determined that based on their nature, certain costs previously classified as research and development and cost of business services should be classified in other line items within costs and expenses. Accordingly, we revised our March 31, 2018 income statement to correct the classification by reducing research and development expense by $6 million and cost of business services by $3 million and increasing cost of equipment sales by $3 million and selling, general and administrative expense by $6 million. Additionally, our March 31, 2018 income statement has also been revised to correct the classification of certain costs of revenue by reducing cost of equipment sales by $1 million and cost of rentals by $1 million, and increasing cost of support services by $2 million to conform to the current year presentation.

In January 2019, we sold the direct operations and moved to a dealer model in six smaller markets within International Mailing (Market Exits). We recognized a pre-tax loss of $18 million in other expense. In July 2018, we sold our Document Messaging Technology production mail business and supporting software (the Production Mail Business). The Production Mail Business qualified as a discontinued operation and accordingly, the assets, liabilities and results of operations of the Production Mail Business are reported as discontinued operations (see Note 4).

New Accounting Pronouncements

Accounting Pronouncements Adopted on January 1, 2019

On January 1, 2019, we adopted Accounting Standards Codification (ASC) 842, Leases (ASC 842), using the modified retrospective transition approach of applying the standard at the beginning of the earliest comparative period presented in the financial statements. Accordingly, prior period financial statements have been recast and required disclosures have been provided. We also recorded a cumulative effect adjustment as of January 1, 2017 to reduce retained earnings by $137 million. See Notes 7 and 15 for more information.

From a lessor perspective, the standard simplifies the accounting for lease modifications and aligns accounting of lease contracts with revenue recognition guidance. We continue to classify leases as sales-type or operating, with the determination affecting both the pattern and classification of income recognition. There have been changes in the timing and classification of revenue related to contract modifications. Certain income and costs are now accelerated that were previously recognized over the life of the lease due to conclusions on lease and non-lease components.

From a lessee perspective, the standard requires us to recognize right-of-use assets and lease liabilities for our real estate and equipment operating leases and to provide new disclosures about our leasing activities. We elected the short-term lease recognition exemption and did not recognize right-of-use assets or lease liabilities for leases with a term less than 12 months. We also elected the practical expedient to not separate lease and non-lease components for our lessee portfolio.

Updates to significant accounting policies disclosed in our 2018 Annual Report due to the adoption of ASC 842 are discussed below.

Equipment Sales: We sell and lease equipment directly to our customers and to distributors (re-sellers) throughout the world. The amount of revenue allocated to the equipment is based on a range of observable selling prices in standalone transactions. We recognize revenue from the sale of equipment under sales-type leases as equipment sales revenue when control of the equipment transfers to the customer, which is upon shipment for self-installed products and upon installation or customer acceptance for other products. We do not typically offer any rights of return.

Rentals: Rentals revenue includes revenue from mailing equipment that does not meet the criteria to be accounted for as a sales-type lease. We may invoice in advance for rentals according to the terms of the agreement. We initially defer these advanced billings and recognize rentals revenue on a straight-line basis over the rental period. Revenue generated from financing clients for the continued use of equipment subsequent to the expiration of the original lease are recognized as rentals revenue.

Financing: We provide lease financing for our products primarily through sales-type leases. We also provide revolving lines of credit for the purchase of postage and supplies. We believe that our sales-type lease portfolio contains only normal collection risk. Accordingly, we record the fair value of equipment as sales revenue, the cost of equipment as cost of sales and the minimum lease payments plus the estimated residual value as finance receivables. The difference between the finance receivable and the equipment fair value is recorded as unearned income and is amortized as financing income over the lease term using the interest method. Financing also includes amounts related to sales-type leases that customers have extended or renewed for an additional term. Revenue for those contracts will be recognized over the term of the modified lease as financing income using the interest method.

Equipment residual values are determined at inception of the lease using estimates of fair value at the end of the lease term. Fair value estimates are based primarily on historical experience. We also consider forecasted supply and demand for products, product retirement and launch plans, client behavior, regulatory changes, remanufacturing strategies, used equipment markets, competition and technological changes. We evaluate residual values on an annual basis or sooner if circumstances warrant. Declines in estimated residual values considered "other-than-temporary" are recognized immediately. Estimated increases in future residual values are not recognized until the equipment is remarketed.

Support services: Support services revenue includes revenue from equipment service contracts, subscriptions and meter services. Revenue is allocated to these services using selling prices charged in standalone replacement and renewal transactions. Since we have a stand-ready obligation to provide these services over the entire contract term, revenue related to these agreements is recognized on a straight-line basis over the term of the agreement.

Business services: Business services revenue includes revenue from mail processing services and ecommerce solutions. These services represent a series of distinct services that are similar in nature, and revenue is recognized as the services are provided. We review certain third party relationships and evaluate the appropriateness of recording revenue on a gross basis when we act as a principal in a transaction or net basis when we act as an agent between a client and vendor. We consider several factors in determining whether we are acting as principal or agent such as whether we are the primary obligor to the client, have control over the pricing or have inventory risk.

On January 1, 2019, we also adopted Accounting Standards Update (ASU) 2017-08, Receivables - Nonrefundable Fees and Other Costs (Subtopic 310-20): Premium Amortization on Purchased Callable Debt Securities, which shortens the amortization period for certain callable debt securities held at a premium, requiring the premium to be amortized to the earliest call date. The adoption of this standard did not have a material impact on our consolidated financial statements.

Accounting Pronouncements Not Yet Adopted

In August 2018, the FASB issued ASU 2018-15, Intangibles - Goodwill and Other-Internal-Use Software. The ASU aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software. The standard is effective beginning January 1, 2020, with early adoption permitted. We are currently assessing the impact this standard will have on our consolidated financial statements.

In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit Losses. The ASU sets forth a current expected credit loss model, which requires companies to measure expected credit losses for all financial instruments held at the reporting date based on historical experience, current conditions and reasonably supportable forecasts. This replaces the existing incurred loss model and is applicable to the measurement of credit losses on financial assets measured at amortized cost and applies to some off-balance sheet credit exposures. This standard is effective beginning January 1, 2020. We are currently assessing the impact this standard will have on our consolidated financial statements.

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Revenue

3 Months Ended

Mar. 31, 2019

Revenue from Contract with Customer [Abstract]

Revenue

Revenue

Disaggregated Revenue

The following tables disaggregate our revenue by major source and timing of recognition:

	Three Months Ended March 31, 2019
	Global Ecommerce		Presort Services		North America Mailing		International Mailing		Software Solutions		Total Revenue recognized under ASC 606		Revenue from leasing transactions and financing		Total Consolidated Revenue
Major products/service lines
Equipment sales	$	—	$	—	$	9,215	$	12,079	$	—	$	21,294	$	68,493	$	89,787
Supplies	—		—		35,103		15,850		—		50,953		—		50,953
Software	—		—		—		—		73,318		73,318		—		73,318
Rentals	—		—		—		—		—		—		22,157		22,157
Financing	—		—		—		—		—		—		97,043		97,043
Support services	—		22		107,709		20,890		—		128,621		—		128,621
Business services	266,254		134,825		4,517		927		—		406,523		—		406,523
Subtotal	266,254		134,847		156,544		49,746		73,318		680,709		$	187,693	$	868,402
Revenue from leasing transactions and financing
Equipment sales	—		—		57,894		10,599		—		68,493
Rentals	—		—		17,279		4,878		—		22,157
Financing	—		—		83,757		13,286		—		97,043
Total revenue	$	266,254	$	134,847	$	315,474	$	78,509	$	73,318	$	868,402
Timing of revenue recognition under ASC 606
Products/services transferred at a point in time	$	—	$	—	$	44,318	$	27,930	$	20,970	$	93,218
Products/services transferred over time	266,254		134,847		112,226		21,816		52,348		587,491
Total	$	266,254	$	134,847	$	156,544	$	49,746	$	73,318	$	680,709

	Three Months Ended March 31, 2018
	Global Ecommerce		Presort Services		North America Mailing		International Mailing		Software Solutions		Total Revenue recognized under ASC 606		Revenue from leasing transactions and financing		Total Consolidated Revenue
Major products/service lines
Equipment sales	$	—	$	—	$	10,416	$	11,795	$	—	$	22,211	$	84,497	$	106,708
Supplies	—		—		38,951		21,042		—		59,993		—		59,993
Software	—		—		—		—		76,294		76,294		—		76,294
Rentals	—		—		—		—		—		—		24,965		24,965
Financing	—		—		—		—		—		—		100,349		100,349
Support services	—		—		113,713		26,937		—		140,650		—		140,650
Business services	246,590		134,458		4,889		1,687		—		387,624		—		387,624
Subtotal	246,590		134,458		167,969		61,461		76,294		686,772		$	209,811	$	896,583
Revenue from leasing transactions and financing
Equipment sales	—		—		68,472		16,025		—		84,497
Rentals	—		—		19,512		5,453		—		24,965
Financing	—		—		84,858		15,491		—		100,349
Total revenue	$	246,590	$	134,458	$	340,811	$	98,430	$	76,294	$	896,583
Timing of revenue recognition under ASC 606
Products/services transferred at a point in time	$	—	$	—	$	49,367	$	32,836	$	25,001	$	107,204
Products/services transferred over time	246,590		134,458		118,602		28,625		51,293		579,568
Total	$	246,590	$	134,458	$	167,969	$	61,461	$	76,294	$	686,772

Our performance obligations are as follows:

Equipment sales and supplies: Our performance obligations generally include the sale of mailing equipment, excluding sales-type leases, and supplies. We recognize revenue upon delivery for self-install equipment and supplies and upon acceptance or installation for other equipment. We provide a warranty that our equipment is free of defects and meets stated specifications. The warranty is not considered a separate performance obligation.

Software: Our performance obligations include the sale of software licenses, maintenance, data products and professional services. Revenue for licenses is generally recognized upon delivery or over time for those licenses that require critical updates over the term of the contract.

Rentals: Our performance obligations include the fees associated with the rental of mailing equipment under an operating lease contract.

Support services: Performance obligations include providing maintenance, professional services, and subscription and meter services for our mailing equipment. Contract terms range from one year to five years, depending on the term of the lease contract for the related equipment. Revenue for maintenance, subscription and meter services is recognized ratably over the contract period and revenue for professional services is recognized when services are provided.

Business services: Our performance obligations include providing mail processing services and ecommerce solutions. Revenue is recognized over time as the services are provided. The contract terms for these services vary, with the initial contracts in the range of one to five years, followed by annual renewal periods.

Revenue from leasing transactions and financing include revenue from equipment accounted for as sales-type leases, finance income and late fees that are not accounted for under ASU 2014-09, Revenues from Contracts with Customers (ASC 606).

Contract Assets and Advance Billings from Contracts with Customers

	Balance sheet location	March 31, 2019		December 31, 2018		Increase (decrease)
Contracts assets, current	Other current assets and prepayments	$	17,319	$	16,115	$	1,204
Contracts assets, noncurrent	Other assets	$	11,385	$	13,092	$	(1,707	)
Advance billings, current	Advance billings	$	203,735	$	221,527	$	(17,792	)
Advance billings, noncurrent	Noncurrent liabilities	$	13,144	$	12,778	$	366

Contract Assets

We record contract assets when performance obligations are satisfied in advance of invoicing the customer when the right to consideration is conditional on the satisfaction of another performance obligation within a contract. Contract assets decreased in the period as the invoicing of performance obligations previously satisfied exceeded the contract assets recognized during the period.

Advance Billings from Contracts with Customers

Advance billings are recorded when cash payments are due in advance of our performance. Items in advance billings primarily relate to support services on equipment and software licenses, subscription services and certain software data products. Revenue is recognized ratably over the contract term.

The net decrease in advance billings at March 31, 2019 is primarily driven by revenues recognized during the period, which includes $80 million of advance billings at the beginning of the period, partially offset by advance billings in the quarter.

Future Performance Obligations

The transaction prices allocated to future performance obligations will be recognized as follows:

	Remainder of 2019		2020		2021-2024		Total
North America Mailing(1)	$	196,642	$	214,546	$	288,869	$	700,057
International Mailing(1)	23,105		19,664		21,651		64,420
Software Solutions(2)	55,521		49,884		26,118		131,523
Total	$	275,268	$	284,094	$	336,638	$	896,000

⁽¹⁾ Revenue streams bundled with our leasing contracts, primarily maintenance, meter services and other subscription services

⁽²⁾ Multiple-year software maintenance contracts, certain software and data licenses and data updates

The table above does not include revenue related to performance obligations for contracts with terms less than 12 months and expected consideration for those performance obligations where revenue is recognized based on the amount billable to the customer.

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Segment Information

3 Months Ended

Mar. 31, 2019

Segment Reporting [Abstract]

Segment Information

Segment Information

The principal products and services of each reportable segment are as follows:

Commerce Services:

Global Ecommerce: Includes the worldwide revenue and related expenses from cross-border ecommerce transactions and domestic retail and ecommerce shipping solutions and fulfillment, delivery and return services.

Presort Services: Includes revenue and related expenses from sortation services that allow clients to qualify large volumes of First Class Mail, Marketing Mail and Bound and Packet Mail (Standard Flats and Bound Printed Matter) for postal worksharing discounts.

Small & Medium Business (SMB) Solutions:

North America Mailing: Includes the revenue and related expenses from mailing and shipping solutions, financing, services, supplies and other applications for small and medium businesses to efficiently create mail, evidence postage and help simplify and save on the sending, tracking and receiving of letters, parcels and flats in the U.S. and Canada.

International Mailing: Includes the revenue and related expenses from mailing and shipping solutions, financing, services and supplies for small and medium businesses to efficiently create mail, evidence postage and help simplify and save on the sending, tracking and receiving of letters, parcels and flats in areas outside the U.S. and Canada.

Software Solutions:

Includes the worldwide revenue and related expenses from the licensing of customer engagement, customer information, location intelligence software, data solutions and related support services.

Management uses segment earnings before interest and taxes (EBIT) to measure profitability and performance at the segment level and believes that it provides a useful measure of operating performance and underlying trends of the business. We determine segment EBIT by deducting from segment revenue the related costs and expenses attributable to the segment. Segment EBIT excludes interest, taxes, general corporate expenses, restructuring charges and other items not allocated to a particular business segment. Segment EBIT may not be indicative of our overall consolidated performance and therefore, should be read in conjunction with our consolidated results of operations. The following tables provide information about our reportable segments and reconciliation of segment EBIT to net income.

Revenue and EBIT by business segment is presented below:

	Revenue
	Three Months Ended March 31,
	2019		2018
Global Ecommerce	$	266,254	$	246,590
Presort Services	134,847		134,458
Commerce Services	401,101		381,048
North America Mailing	315,474		340,811
International Mailing	78,509		98,430
SMB Solutions	393,983		439,241
Software Solutions	73,318		76,294
Total revenue	$	868,402	$	896,583

	EBIT
	Three Months Ended March 31,
	2019			2018
Global Ecommerce	$	(14,600	)	$	(7,711	)
Presort Services	15,066			27,026
Commerce Services	466			19,315
North America Mailing	110,613			128,568
International Mailing	11,790			16,022
SMB Solutions	122,403			144,590
Software Solutions	1,692			2,492
Total segment EBIT	124,561			166,397
Reconciling items:
Interest, net	(38,966		)	(43,078		)
Unallocated corporate expenses	(55,689		)	(51,082		)
Restructuring charges	(3,598		)	(904		)
Other expense	(17,710		)	—
Transaction costs	(1,726		)	(1,055		)
Income from continuing operations before income taxes	6,872			70,278
Provision for income taxes	8,301			18,795
(Loss) income from discontinued operations, net of tax	(1,230		)	8,487
Net (loss) income	$	(2,659	)	$	59,970

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Discontinued Operations

3 Months Ended

Mar. 31, 2019

Discontinued Operations and Disposal Groups [Abstract]

Discontinued Operations

Discontinued Operations

Selected financial information included in discontinued operations is as follows:

	Three Months Ended March 31,
	2019			2018
Revenue	$	750		$	102,234
(Loss) earnings from discontinued operations	$	(663	)	$	11,803
Loss on sale	(667		)	—
(Loss) income from discontinued operations before taxes	(1,330		)	11,803
Tax (benefit) provision	(100		)	3,316
(Loss) income from discontinued operations	$	(1,230	)	$	8,487

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Earnings per Share (EPS)

3 Months Ended

Mar. 31, 2019

Earnings Per Share [Abstract]

Earnings per Share (EPS)

Earnings per Share (EPS)

	Three Months Ended March 31,
	2019			2018
Numerator:
(Loss) income from continuing operations	$	(1,429	)	$	51,483
(Loss) income from discontinued operations, net of tax	(1,230		)	8,487
Net (loss) income (numerator for diluted EPS)	(2,659		)	59,970
Less: Preference stock dividend	8			8
(Loss) income attributable to common stockholders (numerator for basic EPS)	$	(2,667	)	$	59,962
Denominator:
Weighted-average shares used in basic EPS	185,971			186,863
Dilutive effect of common stock equivalents (1)	—			1,312
Weighted-average shares used in diluted EPS	185,971			188,175
Basic (loss) earnings per share (2):
Continuing operations	$	(0.01	)	$	0.28
Discontinued operations	(0.01		)	0.05
Net (loss) income	$	(0.01	)	$	0.32
Diluted (loss) earnings per share (2):
Continuing operations	$	(0.01	)	$	0.27
Discontinued operations	(0.01		)	0.05
Net (loss) income	$	(0.01	)	$	0.32
Anti-dilutive options excluded from diluted earnings per share:	14,989			11,636

(1) Dilutive effect of common stock equivalents are not included in the calculation of diluted earnings per share for the three months ended March 31, 2019 as the Company is reporting a net loss for the period.

(2) The sum of the earnings per share amounts may not equal the totals due to rounding.

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Inventories

3 Months Ended

Mar. 31, 2019

Inventory Disclosure [Abstract]

Inventories

Inventories

Inventories are stated at the lower of cost or net realizable value. Cost is determined on the last-in, first-out (LIFO) basis for most U.S. inventories and the first-in, first-out (FIFO) basis for most non-U.S. inventories. Inventories at March 31, 2019 and December 31, 2018 consisted of the following:

	March 31, 2019			December 31, 2018
Raw materials	$	13,258		$	8,231
Supplies and service parts	23,627			21,841
Finished products	36,474			36,690
Inventory at FIFO cost	73,359			66,762
Excess of FIFO cost over LIFO cost	(4,483		)	(4,483		)
Total inventory, net	$	68,876		$	62,279

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Finance Assets and Lessor Operating Leases

3 Months Ended

Mar. 31, 2019

Receivables [Abstract]

Finance Assets and Lessor Operating Leases

Finance Assets and Lessor Operating Leases

Finance Assets

Finance receivables are comprised of sales-type lease receivables and unsecured revolving loan receivables. Sales-type lease receivables are generally due in monthly, quarterly or semi-annual installments over periods ranging from three to five years. Loan receivables arise primarily from financing services offered to our clients for postage and supplies. Loan receivables are generally due each month; however, clients may rollover outstanding balances. Interest is recognized on loan receivables using the effective interest method and related annual fees are initially deferred and recognized ratably over the annual period covered. Client acquisition costs are expensed as incurred.

Finance receivables at March 31, 2019 and December 31, 2018 consisted of the following:

	March 31, 2019									December 31, 2018
	North America			International			Total			North America			International			Total
Sales-type lease receivables
Gross finance receivables	$	1,099,620		$	190,468		$	1,290,088		$	1,110,896		$	247,774		$	1,358,670
Unguaranteed residual values	48,204			11,671			59,875			52,637			12,772			65,409
Unearned income	(370,344		)	(43,966		)	(414,310		)	(383,453		)	(55,113		)	(438,566		)
Allowance for credit losses	(13,136		)	(1,884		)	(15,020		)	(10,252		)	(2,356		)	(12,608		)
Net investment in sales-type lease receivables	764,344			156,289			920,633			769,828			203,077			972,905
Loan receivables
Loan receivables	286,716			29,578			316,294			300,319			29,270			329,589
Allowance for credit losses	(6,399		)	(732		)	(7,131		)	(6,777		)	(837		)	(7,614		)
Net investment in loan receivables	280,317			28,846			309,163			293,542			28,433			321,975
Net investment in finance receivables	$	1,044,661		$	185,135		$	1,229,796		$	1,063,370		$	231,510		$	1,294,880

Loans receivable are due within one year. Maturities of gross sales-type lease finance receivables at March 31, 2019 were as follows:

	Sales-type Lease Receivables
	North America		International		Total
Remaining for year ending December 31, 2019	$	486,499	$	52,782	$	539,281
Year ending December 31, 2020	275,321		56,077		331,398
Year ending December 31, 2021	186,002		41,078		227,080
Year ending December 31, 2022	106,014		26,276		132,290
Year ending December 31, 2023	42,879		12,511		55,390
Thereafter	2,905		1,744		4,649
Total	$	1,099,620	$	190,468	$	1,290,088

Allowance for Credit Losses

We provide an allowance for probable credit losses based on historical loss experience, the nature and volume of our portfolios, adverse situations that may affect a client's ability to pay, prevailing economic conditions and our ability to manage the collateral. We continually evaluate the adequacy of the allowance for credit losses and make adjustments as necessary. The assumptions used in determining an estimate of credit losses are inherently subjective and actual results may differ significantly from estimated reserves.

We establish credit approval limits based on the credit quality of the client and the type of equipment financed. Our policy is to discontinue revenue recognition for lease receivables that are more than 120 days past due and for loan receivables that are more than 90 days past due. We resume revenue recognition when the client's payments reduce the account aging to less than 60 days past due. Finance receivables deemed uncollectible are written off against the allowance after all collection efforts have been exhausted and management deems the account to be uncollectible. We believe that our finance receivable credit risk is low because of the geographic and industry diversification of our clients and small account balances for most of our clients.

Activity in the allowance for credit losses for the three months ended March 31, 2019 and 2018 was as follows:

	Sales-type Lease Receivables						Loan Receivables
	North America			International			North America			International			Total
Balance at January 1, 2019	$	10,253		$	2,355		$	6,777		$	837		$	20,222
Amounts charged to expense	3,399			231			957			20			4,607
Write-offs and other	(516		)	(702		)	(1,335		)	(125		)	(2,678		)
Balance at March 31, 2019	$	13,136		$	1,884		$	6,399		$	732		$	22,151
	Sales-type Lease Receivables						Loan Receivables
	North America			International			North America			International			Total
Balance at January 1, 2018	$	7,721		$	2,812		$	7,098		$	1,020		$	18,651
Amounts charged to expense	2,186			399			1,925			140			4,650
Write-offs and other	(1,145		)	(127		)	(2,073		)	(176		)	(3,521		)
Balance at March 31, 2018	$	8,762		$	3,084		$	6,950		$	984		$	19,780

Aging of Receivables

The aging of gross finance receivables at March 31, 2019 and December 31, 2018 was as follows:

	March 31, 2019
	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
1 - 90 days	$	1,065,521	$	186,947	$	280,124	$	29,302	$	1,561,894
> 90 days	34,099		3,521		6,592		276		44,488
Total	$	1,099,620	$	190,468	$	286,716	$	29,578	$	1,606,382
Past due amounts > 90 days
Still accruing interest	$	6,709	$	715	$	2,178	$	128	$	9,730
Not accruing interest	27,390		2,806		4,414		148		34,758
Total	$	34,099	$	3,521	$	6,592	$	276	$	44,488

	December 31, 2018
	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
1 - 90 days	$	1,069,288	$	243,852	$	294,126	$	29,079	$	1,636,345
> 90 days	41,608		3,922		6,193		191		51,914
Total	$	1,110,896	$	247,774	$	300,319	$	29,270	$	1,688,259
Past due amounts > 90 days
Still accruing interest	$	7,917	$	1,111	$	1,769	$	72	$	10,869
Not accruing interest	33,691		2,811		4,424		119		41,045
Total	$	41,608	$	3,922	$	6,193	$	191	$	51,914

Credit Quality

The extension of credit and management of credit lines to new and existing clients uses a combination of an automated credit score, where available, and a detailed manual review of the client's financial condition and, when applicable, payment history. Once credit is granted, the payment performance of the client is managed through automated collections processes and is supplemented with direct follow up should an account become delinquent. We have robust automated collections and extensive portfolio management processes. The portfolio management processes ensure that our global strategy is executed, collection resources are allocated appropriately and enhanced tools and processes are implemented as needed.

We use a third party to score the majority of the North America portfolio on a quarterly basis using a commercial credit score. We do not use a third party to score our International portfolio because the cost to do so is prohibitive, given that it is a localized process, and there is no single credit score model that covers all countries.

The table below shows the North America portfolio at March 31, 2019 and December 31, 2018 by relative risk class based on the relative scores of the accounts within each class. The relative scores are determined based on a number of factors, including the company type, ownership structure, payment history and financial information. A fourth class is shown for accounts that are not scored. Absence of a score is not indicative of the credit quality of the account. The degree of risk (low, medium, high), as defined by the third party, refers to the relative risk that an account may become delinquent in the next 12 months.

• Low risk accounts are companies with very good credit scores and are considered to approximate the top 30% of all commercial borrowers.

• Medium risk accounts are companies with average to good credit scores and are considered to approximate the middle 40% of all commercial borrowers.

• High risk accounts are companies with poor credit scores, are delinquent or are at risk of becoming delinquent and are considered to approximate the bottom 30% of all commercial borrowers.

	March 31, 2019		December 31, 2018
Sales-type lease receivables
Low	$	909,353	$	922,414
Medium	131,425		131,650
High	23,478		22,110
Not Scored	35,364		34,722
Total	$	1,099,620	$	1,110,896
Loan receivables
Low	$	224,517	$	238,620
Medium	45,167		43,952
High	5,429		5,947
Not Scored	11,603		11,800
Total	$	286,716	$	300,319

Lease income

Lease income from sales-type leases for the three months ended March 31, 2019 and 2018 was as follows:

	Three Months Ended March 31,
	2019		2018
Profit recognized at commencement (1)	$	36,360	$	47,294
Interest income	59,478		61,832
Total lease income from sales-type leases	$	95,838	$	109,126

⁽¹⁾ Lease contracts do not include variable lease payments.

Lessor Operating Leases

We also lease mailing equipment under operating leases with terms of 1 to 5 years. Maturities of these operating leases are as follows:

Remaining for year ending December 31, 2019	$	26,317
Year ending December 31, 2020	25,322
Year ending December 31, 2021	9,881
Year ending December 31, 2022	4,023
Year ending December 31, 2023	2,590
Thereafter	59
Total	$	68,192

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Intangible Assets and Goodwill

3 Months Ended

Mar. 31, 2019

Goodwill and Intangible Assets Disclosure [Abstract]

Intangible Assets and Goodwill

Intangible Assets and Goodwill

Intangible Assets

Intangible assets at March 31, 2019 and December 31, 2018 consisted of the following:

	March 31, 2019							December 31, 2018
	Gross Carrying Amount		Accumulated Amortization			Net Carrying Amount		Gross Carrying Amount		Accumulated Amortization			Net Carrying Amount
Customer relationships	$	484,543	$	(286,393	)	$	198,150	$	480,837	$	(281,190	)	$	199,647
Software & technology	164,973		(145,518		)	19,455		165,088		(143,877		)	21,211
Trademarks & other	40,104		(34,704		)	5,400		40,170		(33,891		)	6,279
Total intangible assets	$	689,620	$	(466,615	)	$	223,005	$	686,095	$	(458,958	)	$	227,137

Amortization expense was $10 million and $11 million for the three months ended March 31, 2019 and 2018, respectively.

Future amortization expense as of March 31, 2019 is shown in the table below. Actual amortization expense may differ due to, among other things, fluctuations in foreign currency exchange rates, impairments, acquisitions and accelerated amortization.

Remaining for year ending December 31, 2019	$	30,303
Year ending December 31, 2020	35,564
Year ending December 31, 2021	31,026
Year ending December 31, 2022	29,798
Year ending December 31, 2023	26,726
Thereafter	69,588
Total	$	223,005

Goodwill

Changes in the carrying value of goodwill, by reporting segment, for the three months ended March 31, 2019 are shown in the table below.

	December 31, 2018		Divestiture			Currency impact			March 31, 2019
Global Ecommerce	$	609,431	$	—		$	—		$	609,431
Presort Services	207,465		—			—			207,465
Commerce Services	816,896		—			—			816,896
North America Mailing	368,248		—			167			368,415
International Mailing	147,207		(10,490		)	(3,573		)	133,144
Small & Medium Business Solutions	515,455		(10,490		)	(3,406		)	501,559
Software Solutions	434,160		—			1,644			435,804
Total goodwill	$	1,766,511	$	(10,490	)	$	(1,762	)	$	1,754,259

In January 2019, we wrote off $10 million of goodwill associated with Market Exits.

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Fair Value Measurements and Derivative Instruments

3 Months Ended

Mar. 31, 2019

Fair Value Disclosures [Abstract]

Fair Value Measurements and Derivative Instruments

Fair Value Measurements and Derivative Instruments

We measure certain financial assets and liabilities at fair value on a recurring basis. Fair value is a market-based measure considered from the perspective of a market participant rather than an entity-specific measure. An entity is required to classify certain assets and liabilities measured at fair value based on the following fair value hierarchy that prioritizes the inputs used to measure fair value:

Level 1 – Unadjusted quoted prices in active markets for identical assets and liabilities.

Level 2 – Quoted prices for identical assets and liabilities in markets that are not active, quoted prices for similar assets and liabilities in active markets or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.

Level 3 – Unobservable inputs that are supported by little or no market activity, may be derived from internally developed methodologies based on management’s best estimate of fair value and that are significant to the fair value of the asset or liability.

Financial assets and liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurement. Our assessment of the significance of a particular input to the fair value measurement requires judgment and may affect its placement within the fair value hierarchy. The following tables show, by level within the fair value hierarchy, our financial assets and liabilities that are accounted for at fair value on a recurring basis at March 31, 2019 and December 31, 2018.

	March 31, 2019
	Level 1		Level 2			Level 3		Total
Assets:
Investment securities
Money market funds / commercial paper	$	225,808	$	398,019		$	—	$	623,827
Equity securities	—		21,663			—		21,663
Commingled fixed income securities	1,600		20,655			—		22,255
Government and related securities	85,390		9,132			—		94,522
Corporate debt securities	—		51,677			—		51,677
Mortgage-backed / asset-backed securities	—		89,618			—		89,618
Derivatives
Foreign exchange contracts	—		1,610			—		1,610
Total assets	$	312,798	$	592,374		$	—	$	905,172
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(3,430	)	$	—	$	(3,430	)
Total liabilities	$	—	$	(3,430	)	$	—	$	(3,430	)

	December 31, 2018
	Level 1		Level 2			Level 3		Total
Assets:
Investment securities
Money market funds / commercial paper	$	220,756	$	391,891		$	—	$	612,647
Equity securities	—		19,133			—		19,133
Commingled fixed income securities	1,570		20,141			—		21,711
Government and related securities	98,790		9,787			—		108,577
Corporate debt securities	—		56,938			—		56,938
Mortgage-backed / asset-backed securities	—		98,334			—		98,334
Derivatives
Foreign exchange contracts	—		2,031			—		2,031
Total assets	$	321,116	$	598,255		$	—	$	919,371
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(735	)	$	—	$	(735	)
Total liabilities	$	—	$	(735	)	$	—	$	(735	)

Investment Securities

The valuation of investment securities is based on the market approach using inputs that are observable, or can be corroborated by observable data, in an active marketplace. The following information relates to our classification into the fair value hierarchy:

• Money Market Funds / Commercial Paper: Money market funds typically invest in government securities, certificates of deposit, commercial paper and other highly liquid, low risk securities. Money market funds are principally used for overnight deposits and are classified as Level 1 when unadjusted quoted prices in active markets are available and as Level 2 when they are not actively traded on an exchange. Direct investments in commercial paper are not listed on an exchange in an active market and are classified as Level 2.

• Equity Securities: Equity securities are comprised of mutual funds investing in U.S. and foreign stocks. These mutual funds are classified as Level 2.

• Commingled Fixed Income Securities: Commingled fixed income securities are comprised of mutual funds that invest in a variety of fixed income securities, including securities of the U.S. government and its agencies, corporate debt, mortgage-backed securities and asset-backed securities. Fair value is based on the value of the underlying investments owned by each fund, minus its liabilities, divided by the number of shares outstanding, as reported by the fund manager. These mutual funds are classified as Level 2.

• Government and Related Securities: Debt securities are classified as Level 1 where active, high volume trades for identical securities exist. Valuation adjustments are not applied to these securities. Debt securities are classified as Level 2 where fair value is determined using quoted market prices for similar securities or benchmarking model derived prices to quoted market prices and trade data for identical or comparable securities.

• Corporate Debt Securities: Corporate debt securities are valued using recently executed comparable transactions, market price quotations or bond spreads for the same maturity as the security. These securities are classified as Level 2.

• Mortgage-Backed Securities / Asset-Backed Securities: These securities are valued based on external pricing indices or external price/spread data. These securities are classified as Level 2.

Available-For-Sale Securities

Certain investment securities are classified as available-for-sale and recorded at fair value. Unrealized holding gains and losses, net of tax are recorded in accumulated other comprehensive income (AOCI). Available-for-sale investment securities are predominantly held at the Pitney Bowes Bank, whose primary business is to provide financing solutions to clients that rent postage meters and purchase supplies.

Available-for-sale securities at March 31, 2019 and December 31, 2018 consisted of the following:

	March 31, 2019
	Amortized cost		Gross unrealized gains		Gross unrealized losses			Estimated fair value
Government and related securities	$	94,831	$	221	$	(575	)	$	94,477
Corporate debt securities	51,769		329		(421		)	51,677
Commingled fixed income securities	1,647		—		(47		)	1,600
Mortgage-backed / asset-backed securities	90,486		335		(1,203		)	89,618
Total	$	238,733	$	885	$	(2,246	)	$	237,372

	December 31, 2018
	Amortized cost		Gross unrealized gains		Gross unrealized losses			Estimated fair value
Government and related securities	$	109,776	$	47	$	(1,336	)	$	108,487
Corporate debt securities	58,714		4		(1,780		)	56,938
Commingled fixed income securities	1,637		—		(67		)	1,570
Mortgage-backed / asset-backed securities	100,186		167		(2,019		)	98,334
Total	$	270,313	$	218	$	(5,202	)	$	265,329

The aggregate unrealized holding losses of investment securities in a loss position at March 31, 2019 and December 31, 2018 were as follows:

	March 31, 2019				December 31, 2018
	Fair Value		Gross unrealized losses		Fair Value		Gross unrealized losses
Less than 12 continuous months	$	8,518	$	46	$	48,318	$	847
Greater than 12 continuous months	133,732		2,200		177,331		4,355
Total	$	142,250	$	2,246	$	225,649	$	5,202

We have not recognized an other-than-temporary impairment on any of the investment securities in an unrealized loss position because we have the ability and intent to hold these securities until recovery of the unrealized losses and expect to receive the stated principal and interest at maturity.

Scheduled maturities of available-for-sale securities at March 31, 2019 were as follows:

	Amortized cost		Estimated fair value
Within 1 year	$	54,475	$	54,348
After 1 year through 5 years	74,200		73,898
After 5 years through 10 years	37,291		37,393
After 10 years	72,767		71,733
Total	$	238,733	$	237,372

The scheduled maturities of mortgage-backed and asset-backed securities may not coincide with the actual payment, as borrowers have the right to prepay obligations.

We have not experienced any significant write-offs in our investment portfolio. The majority of our mortgage-backed securities are either guaranteed or supported by the U.S. Government. We have no investments in inactive markets that would warrant a possible change in our pricing methods or classification within the fair value hierarchy.

Derivative Instruments

In the normal course of business, we are exposed to the impact of changes in foreign currency exchange rates and interest rates. We mitigate these exposures by following established risk management policies and procedures, including the use of derivatives. We use derivative instruments to limit the effects of exchange rate fluctuations on financial results and manage the cost of debt. We do not use derivatives for trading or speculative purposes. We record derivative instruments at fair value and the accounting for changes in the fair value depends on the intended use of the derivative, the resulting designation and the effectiveness of the instrument in offsetting the risk exposure it is designed to hedge.

Foreign Exchange Contracts

We enter into foreign exchange contracts to mitigate the currency risk associated with the anticipated purchase of inventory between affiliates and from third parties. These contracts are designated as cash flow hedges. The effective portion of the gain or loss on cash flow hedges is included in AOCI in the period that the change in fair value occurs and is reclassified to earnings in the period that the hedged item is recorded in earnings. At March 31, 2019 and December 31, 2018, we had outstanding contracts associated with these anticipated transactions with notional amounts of $9 million and $8 million, respectively.

The valuation of foreign exchange derivatives is based on the market approach using observable market inputs, such as foreign currency spot and forward rates and yield curves. We have not seen a material change in the creditworthiness of those banks acting as derivative counterparties in the three months ended March 31, 2019.

Interest Rate Swap

We had an interest rate swap with a notional amount of $300 million to mitigate the interest rate risk associated with $300 million of variable-rate term loans. This swap matured in September 2018. While outstanding, the swap was designated as a cash flow hedge and the effective portion of the gain or loss on the cash flow hedge was included in AOCI in the period that the change in fair value occurred and reclassified to earnings in the period that the hedged item was recorded in earnings.

The fair value of derivative instruments at March 31, 2019 and December 31, 2018 was as follows:

Designation of Derivatives	Balance Sheet Location	March 31, 2019			December 31, 2018
Derivatives designated as hedging instruments
Foreign exchange contracts	Other current assets and prepayments	$	175		$	61
	Accounts payable and accrued liabilities	—			(104		)
Derivatives not designated as hedging instruments
Foreign exchange contracts	Other current assets and prepayments	1,435			1,970
	Accounts payable and accrued liabilities	(3,430		)	(631		)
	Total derivative assets	$	1,610		$	2,031
	Total derivative liabilities	(3,430		)	(735		)
	Total net derivative (liability) asset	$	(1,820	)	$	1,296

The majority of the amounts included in AOCI at March 31, 2019 will be recognized in earnings within the next 12 months. No amount of ineffectiveness was recorded in earnings for these designated cash flow hedges.

The following represents the results of cash flow hedging relationships for the three months ended March 31, 2019 and 2018:

	Three Months Ended March 31,
	Derivative Gain (Loss) Recognized in AOCL (Effective Portion)					Location of Gain (Loss) (Effective Portion)	Gain (Loss) Reclassified from AOCL to Earnings (Effective Portion)
Derivative Instrument	2019		2018				2019		2018
Foreign exchange contracts	$	345	$	35		Revenue	$	111	$	(3	)
						Cost of sales	16		(84		)
Interest rate swap	—		(181		)	Interest Expense	—		—
	$	345	$	(146	)		$	127	$	(87	)

We enter into foreign exchange contracts to minimize the impact of exchange rate fluctuations on short-term intercompany loans and related interest that are denominated in a foreign currency. The revaluation of intercompany loans and interest and the corresponding mark-to-market adjustment on derivatives are recorded in earnings. The table below represents the mark-to-market adjustments of non-designated derivative instruments for the three months ended March 31, 2019 and 2018. All outstanding contracts at March 31, 2019 mature within 12 months.

		Three Months Ended March 31,
		Derivative Gain (Loss) Recognized in Earnings
Derivatives Instrument	Location of Derivative Gain (Loss)	2019		2018
Foreign exchange contracts	Selling, general and administrative expense	$	5,269	$	(4,713	)

Credit-Risk-Related Contingent Features

Certain derivative instruments contain credit-risk-related contingent features that require us to post collateral based on a combination of our long-term senior unsecured debt ratings and the net fair value of our derivatives. At March 31, 2019, we had no cash collateral posted with certain counterparties.

Fair Value of Financial Instruments

Our financial instruments include cash and cash equivalents, investment securities, accounts receivable, loan receivables, derivative instruments, accounts payable and debt. The carrying value for cash and cash equivalents, accounts receivable, loans receivable and accounts payable approximate fair value because of the short maturity of these instruments.

The carrying value and estimated fair value of our debt at March 31, 2019 and December 31, 2018 were as follows:

	March 31, 2019		December 31, 2018
Carrying value	$	3,254,892	$	3,265,608
Fair value	$	3,152,589	$	3,003,678

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Restructuring Charges

3 Months Ended

Mar. 31, 2019

Restructuring and Related Activities [Abstract]

Restructuring Charges

Restructuring Charges

Activity in our restructuring reserves for the three months ended March 31, 2019 and 2018 was as follows:

	Severance and benefits costs			Other exit costs			Total
Balance at January 1, 2019	$	13,641		$	1,808		$	15,449
Expenses, net	3,330			268			3,598
Cash payments	(7,191		)	(953		)	(8,144		)
Balance at March 31, 2019	$	9,780		$	1,123		$	10,903
Balance at January 1, 2018	$	42,151		$	1,569		$	43,720
Expenses, net	835			69			904
Cash payments	(15,008		)	(577		)	(15,585		)
Balance at March 31, 2018	$	27,978		$	1,061		$	29,039

The majority of the remaining restructuring reserves are expected to be paid over the next 12 to 24 months.

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Debt

3 Months Ended

Mar. 31, 2019

Debt Disclosure [Abstract]

Debt

Debt

Total debt at March 31, 2019 and December 31, 2018 consisted of the following:

	Interest rate	March 31, 2019		December 31, 2018
Notes due September 2020	3.875%	$	300,000	$	300,000
Notes due October 2021	3.875%	600,000		600,000
Notes due May 2022	4.375%	400,000		400,000
Notes due April 2023	4.95%	400,000		400,000
Notes due March 2024	4.625%	500,000		500,000
Notes due January 2037	5.25%	35,841		35,841
Notes due March 2043	6.7%	425,000		425,000
Term loans	Variable	617,500		630,000
Other debt		5,255		5,297
Principal amount		3,283,596		3,296,138
Less: unamortized costs, net		28,704		30,530
Total debt		3,254,892		3,265,608
Less: current portion long-term debt		207,231		199,535
Long-term debt		$	3,047,661	$	3,066,073

On April 17, 2019, Moody's lowered our corporate credit rating from Ba1 to Ba2. Interest rates on certain notes are subject to adjustment based on changes in our credit ratings. As a result, the coupon rate on $1.7 billion principal amount of our notes will increase by 0.25% effective at the next interest payment date for each security.

During the first quarter of 2019, we repaid $13 million of principal related to our term loans.

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Pensions and Other Benefit Programs

3 Months Ended

Mar. 31, 2019

Retirement Benefits [Abstract]

Pensions and Other Benefit Programs

Pensions and Other Benefit Programs

The components of net periodic benefit (income) cost were as follows:

	Defined Benefit Pension Plans												Nonpension Postretirement Benefit Plans
	United States						Foreign
	Three Months Ended						Three Months Ended						Three Months Ended
	March 31,						March 31,						March 31,
	2019			2018			2019			2018			2019		2018
Service cost	$	21		$	37		$	384		$	589		$	255	$	407
Interest cost	15,878			15,616			4,488			4,696			1,654		1,603
Expected return on plan assets	(23,179		)	(25,424		)	(8,764		)	(9,185		)	—		—
Amortization of transition credit	—			—			(2		)	(2		)	—		—
Amortization of prior service (credit) cost	(15		)	(15		)	63			(18		)	80		88
Amortization of net actuarial loss	7,036			8,076			1,612			1,912			511		934
Net periodic benefit (income) cost	$	(259	)	$	(1,710	)	$	(2,219	)	$	(2,008	)	$	2,500	$	3,032
Contributions to benefit plans	$	1,628		$	1,409		$	8,210		$	9,210		$	4,756	$	4,795

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Income Taxes

3 Months Ended

Mar. 31, 2019

Income Tax Disclosure [Abstract]

Income Taxes

Income Taxes

The effective tax rate for the three months ended March 31, 2019 and 2018 was 120.8% and 26.7%, respectively. The effective tax rate for the three months ended March 31, 2019 includes a $2 million tax on the $18 million book loss from Market Exits resulting primarily from nondeductible currency write offs and basis differences. The effective tax rate for the three months ended March 31, 2019 and 2018 also includes a $2 million charge from the write-off of deferred tax assets associated with the expiration of out-of-the-money vested stock options and the vesting of restricted stock, as well as a $2 million and $3 million benefit, respectively, from the resolution of certain tax examinations.

As is the case with other large corporations, our tax returns are examined by tax authorities in the U.S. and other global taxing jurisdictions in which we have operations. As a result, it is reasonably possible that the amount of unrecognized tax benefits will decrease in the next 12 months, and this decrease could be up to 30% of our unrecognized tax benefits.

The Internal Revenue Service (IRS) examinations of our consolidated U.S. income tax returns for tax years prior to 2015 are closed to audit; however, various post-2011 U.S. state and local tax returns are still subject to examination. In Canada, the examination of our tax filings prior to 2014 are closed to audit. Other significant jurisdictions include France (closed through 2014), Germany (closed through 2012) and the U.K. (except for an item under appeal, closed through 2016). We also have other less significant tax filings currently subject to examination.

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Commitments and Contingencies

3 Months Ended

Mar. 31, 2019

Commitments and Contingencies Disclosure [Abstract]

Commitments and Contingencies

Commitments and Contingencies

In the ordinary course of business, we are routinely defendants in, or party to, a number of pending and threatened legal actions. These may involve litigation by or against us relating to, among other things, contractual rights under vendor, insurance or other contracts; intellectual property or patent rights; equipment, service, payment or other disputes with clients; or disputes with employees. Some of these actions may be brought as a purported class action on behalf of a purported class of employees, customers or others. In management's opinion, the potential liability, if any, that may result from these actions, either individually or collectively, is not reasonably expected to have a material effect on our financial position, results of operations or cash flows. However, as litigation is inherently unpredictable, there can be no assurances in this regard.

In August 2018, the Company, certain of its directors, officers and several banks who served as underwriters, were named as defendants in City of Livonia Retiree Health and Disability Benefits Plan v. Pitney Bowes Inc. et al., a putative class action lawsuit filed in Connecticut state court. The complaint asserts claims under the Securities Act of 1933, as amended, on behalf of those who purchased notes issued by the Company in connection with a September 13, 2017 offering, alleging, among other things, that the Company failed to make certain disclosures relating to components of its third quarter 2017 performance at the time of the notes offering. The complaint seeks compensatory damages and other relief. In addition, in December 2018 and then in February 2018, certain of the Company’s officers and directors were named as defendants in two virtually identical derivative actions purportedly brought on behalf of the Company, Clem v. Lautenbach et al. and Devolin v. Lautenbach et al. These two actions, both filed by the same counsel in Connecticut state court, allege, among other things, breaches of fiduciary duty relating to these same disclosures, and seek compensatory damages and other relief derivatively for the benefit of the Company. Although litigation outcomes are inherently unpredictable, we believe these matters are without merit and intend to defend them vigorously. A reasonable estimate of the amount of any possible loss or range of loss cannot be made at this time.

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Leased Assets and Liabilities

3 Months Ended

Mar. 31, 2019

Leases [Abstract]

Leased Assets and Liabilities

Leased Assets and Liabilities

We lease real estate and equipment under operating and finance lease agreements. Our leases have terms of up to 15 years, some of which may include the option to extend the lease for up to 5 years. Information regarding our operating and financing leases are as follows:

Leases	Balance Sheet Location	March 31, 2019		December 31, 2018
Assets
Operating	Operating lease assets	$	152,139	$	156,788
Finance	Property, plant and equipment, net	11,536		10,683
Total leased assets		$	163,675	$	167,471
Liabilities
Operating	Current operating lease liabilities	$	35,219	$	37,208
	Noncurrent operating lease liabilities	124,873		127,237
Finance	Accounts payable and accrued liabilities	2,844		2,708
	Other noncurrent liabilities	7,651		7,054
Total lease liabilities		$	170,587	$	174,207

	Three Months Ended March 31,
Lease Cost	2019			2018
Operating lease expense	$	12,091		$	12,277
Finance lease expense
Amortization of leased assets	880			602
Interest on lease liabilities	172			118
Variable lease expense	5,864			5,142
Sublease income	(666		)	(249		)
Total expense	$	18,341		$	17,890

Operating lease expense includes immaterial amounts related to leases with terms of 12 months or less.

Future Lease Payments	Operating Leases		Finance Leases		Total
Remaining for year ending December 31, 2019	$	32,088	$	2,643	$	34,731
Year ending December 31, 2020	35,873		2,935		38,808
Year ending December 31, 2021	28,825		2,543		31,368
Year ending December 31, 2022	20,484		1,992		22,476
Year ending December 31, 2023	14,086		1,348		15,434
Thereafter	57,329		569		57,898
Total	188,685		12,030		200,715
Less: present value discount	28,593		1,535		30,128
Lease liability	$	160,092	$	10,495	$	170,587

Operating leases exclude $2 million of minimum lease payments for leases signed but not yet commenced at March 31, 2019.

Lease Term and Discount Rate	March 31, 2019	December 31, 2018
Weighted-average remaining lease term
Operating leases	7.1 years	5.9 years
Finance leases	4.1 years	3.8 years
Weighted-average discount rate
Operating leases	4.7%	4.7%
Finance leases	6.5%	6.2%

	Three Months Ended March 31,
Cash Flow Information	2019		2018
Operating cash outflows - operating leases	$	11,797	$	11,751
Operating cash outflows - finance leases	$	172	$	118
Financing cash outflows - finance leases	$	745	$	564
Leased assets obtained in exchange for new lease obligations
Operating leases	$	8,153	$	2,996
Finance leases	$	1,673	$	1,072

Leased Assets and Liabilities

Leased Assets and Liabilities

We lease real estate and equipment under operating and finance lease agreements. Our leases have terms of up to 15 years, some of which may include the option to extend the lease for up to 5 years. Information regarding our operating and financing leases are as follows:

Leases	Balance Sheet Location	March 31, 2019		December 31, 2018
Assets
Operating	Operating lease assets	$	152,139	$	156,788
Finance	Property, plant and equipment, net	11,536		10,683
Total leased assets		$	163,675	$	167,471
Liabilities
Operating	Current operating lease liabilities	$	35,219	$	37,208
	Noncurrent operating lease liabilities	124,873		127,237
Finance	Accounts payable and accrued liabilities	2,844		2,708
	Other noncurrent liabilities	7,651		7,054
Total lease liabilities		$	170,587	$	174,207

	Three Months Ended March 31,
Lease Cost	2019			2018
Operating lease expense	$	12,091		$	12,277
Finance lease expense
Amortization of leased assets	880			602
Interest on lease liabilities	172			118
Variable lease expense	5,864			5,142
Sublease income	(666		)	(249		)
Total expense	$	18,341		$	17,890

Operating lease expense includes immaterial amounts related to leases with terms of 12 months or less.

Future Lease Payments	Operating Leases		Finance Leases		Total
Remaining for year ending December 31, 2019	$	32,088	$	2,643	$	34,731
Year ending December 31, 2020	35,873		2,935		38,808
Year ending December 31, 2021	28,825		2,543		31,368
Year ending December 31, 2022	20,484		1,992		22,476
Year ending December 31, 2023	14,086		1,348		15,434
Thereafter	57,329		569		57,898
Total	188,685		12,030		200,715
Less: present value discount	28,593		1,535		30,128
Lease liability	$	160,092	$	10,495	$	170,587

Operating leases exclude $2 million of minimum lease payments for leases signed but not yet commenced at March 31, 2019.

Lease Term and Discount Rate	March 31, 2019	December 31, 2018
Weighted-average remaining lease term
Operating leases	7.1 years	5.9 years
Finance leases	4.1 years	3.8 years
Weighted-average discount rate
Operating leases	4.7%	4.7%
Finance leases	6.5%	6.2%

	Three Months Ended March 31,
Cash Flow Information	2019		2018
Operating cash outflows - operating leases	$	11,797	$	11,751
Operating cash outflows - finance leases	$	172	$	118
Financing cash outflows - finance leases	$	745	$	564
Leased assets obtained in exchange for new lease obligations
Operating leases	$	8,153	$	2,996
Finance leases	$	1,673	$	1,072

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Stockholders’ Equity

3 Months Ended

Mar. 31, 2019

Stockholders' Equity Note [Abstract]

Stockholders’ Equity

Stockholders’ Equity

Changes in stockholders’ equity for the three months ended March 31, 2019 and 2018 were as follows:

	Preferred stock		Preference stock			Common stock		Additional paid-in capital			Retained earnings			Accumulated other comprehensive loss			Treasury stock			Total equity
Balance at January 1, 2019	$	1	$	396		$	323,338	$	121,475		$	5,279,682		$	(948,961	)	$	(4,674,089	)	$	101,842
Net loss	—		—			—		—			(2,659		)	—			—			(2,659		)
Other comprehensive loss	—		—			—		—			—			30,889			—			30,889
Dividends paid ($0.05 per common share)	—		—			—		—			(9,408		)	—			—			(9,408		)
Issuance of common stock	—		—			—		(18,925		)	—			—			16,975			(1,950		)
Conversion to common stock	—		(8		)	—		(168		)	—			—			176			—
Stock-based compensation expense	—		—			—		6,784			—			—			—			6,784
Repurchase of common stock	—		—			—		—			—			—			(39,142		)	(39,142		)
Balance at March 31, 2019	$	1	$	388		$	323,338	$	109,166		$	5,267,615		$	(918,072	)	$	(4,696,080	)	$	86,356

	Preferred stock		Preference stock			Common stock		Additional paid-in capital			Retained earnings			Accumulated other comprehensive loss			Treasury stock			Total equity
Balance at January 1, 2018	$	1	$	441		$	323,338	$	138,367		$	5,078,494		$	(794,478	)	$	(4,710,997	)	$	35,166
Cumulative effect of accounting change	—		—			—		—			(12,207		)	—			—			(12,207		)
Net income	—		—			—		—			59,970			—			—			59,970
Other comprehensive loss	—		—			—		—			—			19,877			—			19,877
Dividends paid ($0.1875 per common share)	—		—			—		—			(35,016		)	—			—			(35,016		)
Issuance of common stock	—		—			—		(21,607		)	—			—			18,198			(3,409		)
Conversion to common stock	—		(19		)	—		(386		)	—			—			405			—
Stock-based compensation expense	—		—			—		3,273			—			—			—			3,273
Balance at March 31, 2018	$	1	$	422		$	323,338	$	119,647		$	5,091,241		$	(774,601	)	$	(4,692,394	)	$	67,654

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Accumulated Other Comprehensive Income

3 Months Ended

Mar. 31, 2019

Equity [Abstract]

Accumulated Other Comprehensive Income

Accumulated Other Comprehensive Income

Reclassifications out of AOCI for the three months ended March 31, 2019 and 2018 were as follows:

	Amount Reclassified from AOCI (1)
	Three Months Ended March 31,
	2019			2018
Gains (losses) on cash flow hedges
Revenue	$	111		$	(3	)
Cost of sales	16			(84		)
Interest expense, net	—			(507		)
Total before tax	127			(594		)
Income tax provision (benefit)	32			(151		)
Net of tax	$	95		$	(443	)
Losses on available for sale securities
Interest expense, net	$	(23	)	$	(24	)
Income tax benefit	(6		)	(6		)
Net of tax	$	(17	)	$	(18	)
Pension and Postretirement Benefit Plans (2)
Transition credit	$	2		$	2
Prior service costs	(128		)	(55		)
Actuarial losses	(9,159		)	(10,922		)
Total before tax	(9,285		)	(10,975		)
Income tax benefit	(2,649		)	(2,803		)
Net of tax	$	(6,636	)	$	(8,172	)

⁽¹⁾   Amounts in parentheses indicate reductions to income and increases to other comprehensive income.

⁽²⁾   Reclassified from AOCI into other components of net pension and postretirement cost (see Note 12 for additional details).

Changes in AOCI for the three months ended March 31, 2019 and 2018 were as follows:

	Cash flow hedges			Available for sale securities			Pension and postretirement benefit plans			Foreign currency adjustments			Total
Balance at January 1, 2019	$	191		$	(3,061	)	$	(846,461	)	$	(99,630	)	$	(948,961	)
Other comprehensive income before reclassifications (a)	258			2,799			—			21,274			24,331
Reclassifications into earnings (1), (2)	(95		)	17			6,636			—			6,558
Net other comprehensive income	163			2,816			6,636			21,274			30,889
Balance at March 31, 2019	$	354		$	(245	)	$	(839,825	)	$	(78,356	)	$	(918,072	)

	Cash flow hedges			Available for sale securities			Pension and postretirement benefit plans			Foreign currency adjustments			Total
Balance at January 1, 2018	$	(406	)	$	1,597		$	(748,800	)	$	(46,869	)	$	(794,478	)
Other comprehensive income (loss) before reclassifications (a)	43			(4,010		)	—			15,211			11,244
Reclassifications into earnings (1), (2)	443			18			8,172			—			8,633
Net other comprehensive income (loss)	486			(3,992		)	8,172			15,211			19,877
Balance at March 31, 2018	$	80		$	(2,395	)	$	(740,628	)	$	(31,658	)	$	(774,601	)

(1)     Amounts are net of tax. Amounts in parentheses indicate debits to AOCI.

(2)     See table above for additional details of these reclassifications.

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Description of Business and Basis of Presentation (Policies)

3 Months Ended

Mar. 31, 2019

Organization, Consolidation and Presentation of Financial Statements [Abstract]

New Accounting Pronouncements

New Accounting Pronouncements

Accounting Pronouncements Adopted on January 1, 2019

On January 1, 2019, we adopted Accounting Standards Codification (ASC) 842, Leases (ASC 842), using the modified retrospective transition approach of applying the standard at the beginning of the earliest comparative period presented in the financial statements. Accordingly, prior period financial statements have been recast and required disclosures have been provided. We also recorded a cumulative effect adjustment as of January 1, 2017 to reduce retained earnings by $137 million. See Notes 7 and 15 for more information.

From a lessor perspective, the standard simplifies the accounting for lease modifications and aligns accounting of lease contracts with revenue recognition guidance. We continue to classify leases as sales-type or operating, with the determination affecting both the pattern and classification of income recognition. There have been changes in the timing and classification of revenue related to contract modifications. Certain income and costs are now accelerated that were previously recognized over the life of the lease due to conclusions on lease and non-lease components.

From a lessee perspective, the standard requires us to recognize right-of-use assets and lease liabilities for our real estate and equipment operating leases and to provide new disclosures about our leasing activities. We elected the short-term lease recognition exemption and did not recognize right-of-use assets or lease liabilities for leases with a term less than 12 months. We also elected the practical expedient to not separate lease and non-lease components for our lessee portfolio.

Updates to significant accounting policies disclosed in our 2018 Annual Report due to the adoption of ASC 842 are discussed below.

Equipment Sales: We sell and lease equipment directly to our customers and to distributors (re-sellers) throughout the world. The amount of revenue allocated to the equipment is based on a range of observable selling prices in standalone transactions. We recognize revenue from the sale of equipment under sales-type leases as equipment sales revenue when control of the equipment transfers to the customer, which is upon shipment for self-installed products and upon installation or customer acceptance for other products. We do not typically offer any rights of return.

Rentals: Rentals revenue includes revenue from mailing equipment that does not meet the criteria to be accounted for as a sales-type lease. We may invoice in advance for rentals according to the terms of the agreement. We initially defer these advanced billings and recognize rentals revenue on a straight-line basis over the rental period. Revenue generated from financing clients for the continued use of equipment subsequent to the expiration of the original lease are recognized as rentals revenue.

Financing: We provide lease financing for our products primarily through sales-type leases. We also provide revolving lines of credit for the purchase of postage and supplies. We believe that our sales-type lease portfolio contains only normal collection risk. Accordingly, we record the fair value of equipment as sales revenue, the cost of equipment as cost of sales and the minimum lease payments plus the estimated residual value as finance receivables. The difference between the finance receivable and the equipment fair value is recorded as unearned income and is amortized as financing income over the lease term using the interest method. Financing also includes amounts related to sales-type leases that customers have extended or renewed for an additional term. Revenue for those contracts will be recognized over the term of the modified lease as financing income using the interest method.

Equipment residual values are determined at inception of the lease using estimates of fair value at the end of the lease term. Fair value estimates are based primarily on historical experience. We also consider forecasted supply and demand for products, product retirement and launch plans, client behavior, regulatory changes, remanufacturing strategies, used equipment markets, competition and technological changes. We evaluate residual values on an annual basis or sooner if circumstances warrant. Declines in estimated residual values considered "other-than-temporary" are recognized immediately. Estimated increases in future residual values are not recognized until the equipment is remarketed.

Support services: Support services revenue includes revenue from equipment service contracts, subscriptions and meter services. Revenue is allocated to these services using selling prices charged in standalone replacement and renewal transactions. Since we have a stand-ready obligation to provide these services over the entire contract term, revenue related to these agreements is recognized on a straight-line basis over the term of the agreement.

Business services: Business services revenue includes revenue from mail processing services and ecommerce solutions. These services represent a series of distinct services that are similar in nature, and revenue is recognized as the services are provided. We review certain third party relationships and evaluate the appropriateness of recording revenue on a gross basis when we act as a principal in a transaction or net basis when we act as an agent between a client and vendor. We consider several factors in determining whether we are acting as principal or agent such as whether we are the primary obligor to the client, have control over the pricing or have inventory risk.

On January 1, 2019, we also adopted Accounting Standards Update (ASU) 2017-08, Receivables - Nonrefundable Fees and Other Costs (Subtopic 310-20): Premium Amortization on Purchased Callable Debt Securities, which shortens the amortization period for certain callable debt securities held at a premium, requiring the premium to be amortized to the earliest call date. The adoption of this standard did not have a material impact on our consolidated financial statements.

Accounting Pronouncements Not Yet Adopted

In August 2018, the FASB issued ASU 2018-15, Intangibles - Goodwill and Other-Internal-Use Software. The ASU aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software. The standard is effective beginning January 1, 2020, with early adoption permitted. We are currently assessing the impact this standard will have on our consolidated financial statements.

In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit Losses. The ASU sets forth a current expected credit loss model, which requires companies to measure expected credit losses for all financial instruments held at the reporting date based on historical experience, current conditions and reasonably supportable forecasts. This replaces the existing incurred loss model and is applicable to the measurement of credit losses on financial assets measured at amortized cost and applies to some off-balance sheet credit exposures. This standard is effective beginning January 1, 2020. We are currently assessing the impact this standard will have on our consolidated financial statements.

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Revenue (Tables)

3 Months Ended

Mar. 31, 2019

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

The following tables disaggregate our revenue by major source and timing of recognition:

	Three Months Ended March 31, 2019
	Global Ecommerce		Presort Services		North America Mailing		International Mailing		Software Solutions		Total Revenue recognized under ASC 606		Revenue from leasing transactions and financing		Total Consolidated Revenue
Major products/service lines
Equipment sales	$	—	$	—	$	9,215	$	12,079	$	—	$	21,294	$	68,493	$	89,787
Supplies	—		—		35,103		15,850		—		50,953		—		50,953
Software	—		—		—		—		73,318		73,318		—		73,318
Rentals	—		—		—		—		—		—		22,157		22,157
Financing	—		—		—		—		—		—		97,043		97,043
Support services	—		22		107,709		20,890		—		128,621		—		128,621
Business services	266,254		134,825		4,517		927		—		406,523		—		406,523
Subtotal	266,254		134,847		156,544		49,746		73,318		680,709		$	187,693	$	868,402
Revenue from leasing transactions and financing
Equipment sales	—		—		57,894		10,599		—		68,493
Rentals	—		—		17,279		4,878		—		22,157
Financing	—		—		83,757		13,286		—		97,043
Total revenue	$	266,254	$	134,847	$	315,474	$	78,509	$	73,318	$	868,402
Timing of revenue recognition under ASC 606
Products/services transferred at a point in time	$	—	$	—	$	44,318	$	27,930	$	20,970	$	93,218
Products/services transferred over time	266,254		134,847		112,226		21,816		52,348		587,491
Total	$	266,254	$	134,847	$	156,544	$	49,746	$	73,318	$	680,709

	Three Months Ended March 31, 2018
	Global Ecommerce		Presort Services		North America Mailing		International Mailing		Software Solutions		Total Revenue recognized under ASC 606		Revenue from leasing transactions and financing		Total Consolidated Revenue
Major products/service lines
Equipment sales	$	—	$	—	$	10,416	$	11,795	$	—	$	22,211	$	84,497	$	106,708
Supplies	—		—		38,951		21,042		—		59,993		—		59,993
Software	—		—		—		—		76,294		76,294		—		76,294
Rentals	—		—		—		—		—		—		24,965		24,965
Financing	—		—		—		—		—		—		100,349		100,349
Support services	—		—		113,713		26,937		—		140,650		—		140,650
Business services	246,590		134,458		4,889		1,687		—		387,624		—		387,624
Subtotal	246,590		134,458		167,969		61,461		76,294		686,772		$	209,811	$	896,583
Revenue from leasing transactions and financing
Equipment sales	—		—		68,472		16,025		—		84,497
Rentals	—		—		19,512		5,453		—		24,965
Financing	—		—		84,858		15,491		—		100,349
Total revenue	$	246,590	$	134,458	$	340,811	$	98,430	$	76,294	$	896,583
Timing of revenue recognition under ASC 606
Products/services transferred at a point in time	$	—	$	—	$	49,367	$	32,836	$	25,001	$	107,204
Products/services transferred over time	246,590		134,458		118,602		28,625		51,293		579,568
Total	$	246,590	$	134,458	$	167,969	$	61,461	$	76,294	$	686,772

Contract Assets and Advance Billings

Contract Assets and Advance Billings from Contracts with Customers

	Balance sheet location	March 31, 2019		December 31, 2018		Increase (decrease)
Contracts assets, current	Other current assets and prepayments	$	17,319	$	16,115	$	1,204
Contracts assets, noncurrent	Other assets	$	11,385	$	13,092	$	(1,707	)
Advance billings, current	Advance billings	$	203,735	$	221,527	$	(17,792	)
Advance billings, noncurrent	Noncurrent liabilities	$	13,144	$	12,778	$	366

Future Performance Obligations

The transaction prices allocated to future performance obligations will be recognized as follows:

	Remainder of 2019		2020		2021-2024		Total
North America Mailing(1)	$	196,642	$	214,546	$	288,869	$	700,057
International Mailing(1)	23,105		19,664		21,651		64,420
Software Solutions(2)	55,521		49,884		26,118		131,523
Total	$	275,268	$	284,094	$	336,638	$	896,000

⁽¹⁾ Revenue streams bundled with our leasing contracts, primarily maintenance, meter services and other subscription services

⁽²⁾ Multiple-year software maintenance contracts, certain software and data licenses and data updates

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Segment Information (Tables)

3 Months Ended

Mar. 31, 2019

Segment Reporting [Abstract]

Reconciliation of Revenue from Segments to Consolidated Statements

Revenue and EBIT by business segment is presented below:

	Revenue
	Three Months Ended March 31,
	2019		2018
Global Ecommerce	$	266,254	$	246,590
Presort Services	134,847		134,458
Commerce Services	401,101		381,048
North America Mailing	315,474		340,811
International Mailing	78,509		98,430
SMB Solutions	393,983		439,241
Software Solutions	73,318		76,294
Total revenue	$	868,402	$	896,583

	EBIT
	Three Months Ended March 31,
	2019			2018
Global Ecommerce	$	(14,600	)	$	(7,711	)
Presort Services	15,066			27,026
Commerce Services	466			19,315
North America Mailing	110,613			128,568
International Mailing	11,790			16,022
SMB Solutions	122,403			144,590
Software Solutions	1,692			2,492
Total segment EBIT	124,561			166,397
Reconciling items:
Interest, net	(38,966		)	(43,078		)
Unallocated corporate expenses	(55,689		)	(51,082		)
Restructuring charges	(3,598		)	(904		)
Other expense	(17,710		)	—
Transaction costs	(1,726		)	(1,055		)
Income from continuing operations before income taxes	6,872			70,278
Provision for income taxes	8,301			18,795
(Loss) income from discontinued operations, net of tax	(1,230		)	8,487
Net (loss) income	$	(2,659	)	$	59,970

Reconciliation of EBIT from Segments to Consolidated

	EBIT
	Three Months Ended March 31,
	2019			2018
Global Ecommerce	$	(14,600	)	$	(7,711	)
Presort Services	15,066			27,026
Commerce Services	466			19,315
North America Mailing	110,613			128,568
International Mailing	11,790			16,022
SMB Solutions	122,403			144,590
Software Solutions	1,692			2,492
Total segment EBIT	124,561			166,397
Reconciling items:
Interest, net	(38,966		)	(43,078		)
Unallocated corporate expenses	(55,689		)	(51,082		)
Restructuring charges	(3,598		)	(904		)
Other expense	(17,710		)	—
Transaction costs	(1,726		)	(1,055		)
Income from continuing operations before income taxes	6,872			70,278
Provision for income taxes	8,301			18,795
(Loss) income from discontinued operations, net of tax	(1,230		)	8,487
Net (loss) income	$	(2,659	)	$	59,970

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Discontinued Operations (Tables)

3 Months Ended

Mar. 31, 2019

Discontinued Operations and Disposal Groups [Abstract]

Schedule of Financial information and Assets and Liabilities

Selected financial information included in discontinued operations is as follows:

	Three Months Ended March 31,
	2019			2018
Revenue	$	750		$	102,234
(Loss) earnings from discontinued operations	$	(663	)	$	11,803
Loss on sale	(667		)	—
(Loss) income from discontinued operations before taxes	(1,330		)	11,803
Tax (benefit) provision	(100		)	3,316
(Loss) income from discontinued operations	$	(1,230	)	$	8,487

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Earnings per Share (EPS) (Tables)

3 Months Ended

Mar. 31, 2019

Earnings Per Share [Abstract]

Schedule of Calculation of Numerator and Denominator in Earnings Per Share

	Three Months Ended March 31,
	2019			2018
Numerator:
(Loss) income from continuing operations	$	(1,429	)	$	51,483
(Loss) income from discontinued operations, net of tax	(1,230		)	8,487
Net (loss) income (numerator for diluted EPS)	(2,659		)	59,970
Less: Preference stock dividend	8			8
(Loss) income attributable to common stockholders (numerator for basic EPS)	$	(2,667	)	$	59,962
Denominator:
Weighted-average shares used in basic EPS	185,971			186,863
Dilutive effect of common stock equivalents (1)	—			1,312
Weighted-average shares used in diluted EPS	185,971			188,175
Basic (loss) earnings per share (2):
Continuing operations	$	(0.01	)	$	0.28
Discontinued operations	(0.01		)	0.05
Net (loss) income	$	(0.01	)	$	0.32
Diluted (loss) earnings per share (2):
Continuing operations	$	(0.01	)	$	0.27
Discontinued operations	(0.01		)	0.05
Net (loss) income	$	(0.01	)	$	0.32
Anti-dilutive options excluded from diluted earnings per share:	14,989			11,636

(1) Dilutive effect of common stock equivalents are not included in the calculation of diluted earnings per share for the three months ended March 31, 2019 as the Company is reporting a net loss for the period.

(2) The sum of the earnings per share amounts may not equal the totals due to rounding.

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Inventories (Tables)

3 Months Ended

Mar. 31, 2019

Inventory Disclosure [Abstract]

Inventory Components

Inventories at March 31, 2019 and December 31, 2018 consisted of the following:

	March 31, 2019			December 31, 2018
Raw materials	$	13,258		$	8,231
Supplies and service parts	23,627			21,841
Finished products	36,474			36,690
Inventory at FIFO cost	73,359			66,762
Excess of FIFO cost over LIFO cost	(4,483		)	(4,483		)
Total inventory, net	$	68,876		$	62,279

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Finance Assets and Lessor Operating Leases (Tables)

3 Months Ended

Mar. 31, 2019

Receivables [Abstract]

Financing Receivables

Finance receivables at March 31, 2019 and December 31, 2018 consisted of the following:

	March 31, 2019									December 31, 2018
	North America			International			Total			North America			International			Total
Sales-type lease receivables
Gross finance receivables	$	1,099,620		$	190,468		$	1,290,088		$	1,110,896		$	247,774		$	1,358,670
Unguaranteed residual values	48,204			11,671			59,875			52,637			12,772			65,409
Unearned income	(370,344		)	(43,966		)	(414,310		)	(383,453		)	(55,113		)	(438,566		)
Allowance for credit losses	(13,136		)	(1,884		)	(15,020		)	(10,252		)	(2,356		)	(12,608		)
Net investment in sales-type lease receivables	764,344			156,289			920,633			769,828			203,077			972,905
Loan receivables
Loan receivables	286,716			29,578			316,294			300,319			29,270			329,589
Allowance for credit losses	(6,399		)	(732		)	(7,131		)	(6,777		)	(837		)	(7,614		)
Net investment in loan receivables	280,317			28,846			309,163			293,542			28,433			321,975
Net investment in finance receivables	$	1,044,661		$	185,135		$	1,229,796		$	1,063,370		$	231,510		$	1,294,880

Allowance for Credit Losses on Financing Receivables

Activity in the allowance for credit losses for the three months ended March 31, 2019 and 2018 was as follows:

	Sales-type Lease Receivables						Loan Receivables
	North America			International			North America			International			Total
Balance at January 1, 2019	$	10,253		$	2,355		$	6,777		$	837		$	20,222
Amounts charged to expense	3,399			231			957			20			4,607
Write-offs and other	(516		)	(702		)	(1,335		)	(125		)	(2,678		)
Balance at March 31, 2019	$	13,136		$	1,884		$	6,399		$	732		$	22,151
	Sales-type Lease Receivables						Loan Receivables
	North America			International			North America			International			Total
Balance at January 1, 2018	$	7,721		$	2,812		$	7,098		$	1,020		$	18,651
Amounts charged to expense	2,186			399			1,925			140			4,650
Write-offs and other	(1,145		)	(127		)	(2,073		)	(176		)	(3,521		)
Balance at March 31, 2018	$	8,762		$	3,084		$	6,950		$	984		$	19,780

Past Due Financing Receivables

The aging of gross finance receivables at March 31, 2019 and December 31, 2018 was as follows:

	March 31, 2019
	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
1 - 90 days	$	1,065,521	$	186,947	$	280,124	$	29,302	$	1,561,894
> 90 days	34,099		3,521		6,592		276		44,488
Total	$	1,099,620	$	190,468	$	286,716	$	29,578	$	1,606,382
Past due amounts > 90 days
Still accruing interest	$	6,709	$	715	$	2,178	$	128	$	9,730
Not accruing interest	27,390		2,806		4,414		148		34,758
Total	$	34,099	$	3,521	$	6,592	$	276	$	44,488

	December 31, 2018
	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
1 - 90 days	$	1,069,288	$	243,852	$	294,126	$	29,079	$	1,636,345
> 90 days	41,608		3,922		6,193		191		51,914
Total	$	1,110,896	$	247,774	$	300,319	$	29,270	$	1,688,259
Past due amounts > 90 days
Still accruing interest	$	7,917	$	1,111	$	1,769	$	72	$	10,869
Not accruing interest	33,691		2,811		4,424		119		41,045
Total	$	41,608	$	3,922	$	6,193	$	191	$	51,914

Financing Receivable Credit Quality Indicators

	March 31, 2019		December 31, 2018
Sales-type lease receivables
Low	$	909,353	$	922,414
Medium	131,425		131,650
High	23,478		22,110
Not Scored	35,364		34,722
Total	$	1,099,620	$	1,110,896
Loan receivables
Low	$	224,517	$	238,620
Medium	45,167		43,952
High	5,429		5,947
Not Scored	11,603		11,800
Total	$	286,716	$	300,319

Sales-type Lease, Lease Income

Lease income from sales-type leases for the three months ended March 31, 2019 and 2018 was as follows:

	Three Months Ended March 31,
	2019		2018
Profit recognized at commencement (1)	$	36,360	$	47,294
Interest income	59,478		61,832
Total lease income from sales-type leases	$	95,838	$	109,126

⁽¹⁾ Lease contracts do not include variable lease payments.

Sales-type Lease Maturity

Loans receivable are due within one year. Maturities of gross sales-type lease finance receivables at March 31, 2019 were as follows:

	Sales-type Lease Receivables
	North America		International		Total
Remaining for year ending December 31, 2019	$	486,499	$	52,782	$	539,281
Year ending December 31, 2020	275,321		56,077		331,398
Year ending December 31, 2021	186,002		41,078		227,080
Year ending December 31, 2022	106,014		26,276		132,290
Year ending December 31, 2023	42,879		12,511		55,390
Thereafter	2,905		1,744		4,649
Total	$	1,099,620	$	190,468	$	1,290,088

Lessor, Payments to be Received

We also lease mailing equipment under operating leases with terms of 1 to 5 years. Maturities of these operating leases are as follows:

Remaining for year ending December 31, 2019	$	26,317
Year ending December 31, 2020	25,322
Year ending December 31, 2021	9,881
Year ending December 31, 2022	4,023
Year ending December 31, 2023	2,590
Thereafter	59
Total	$	68,192

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Intangible Assets and Goodwill (Tables)

3 Months Ended

Mar. 31, 2019

Goodwill and Intangible Assets Disclosure [Abstract]

Intangible Assets

Intangible assets at March 31, 2019 and December 31, 2018 consisted of the following:

	March 31, 2019							December 31, 2018
	Gross Carrying Amount		Accumulated Amortization			Net Carrying Amount		Gross Carrying Amount		Accumulated Amortization			Net Carrying Amount
Customer relationships	$	484,543	$	(286,393	)	$	198,150	$	480,837	$	(281,190	)	$	199,647
Software & technology	164,973		(145,518		)	19,455		165,088		(143,877		)	21,211
Trademarks & other	40,104		(34,704		)	5,400		40,170		(33,891		)	6,279
Total intangible assets	$	689,620	$	(466,615	)	$	223,005	$	686,095	$	(458,958	)	$	227,137

Amortization Expense In Future Periods

Future amortization expense as of March 31, 2019 is shown in the table below. Actual amortization expense may differ due to, among other things, fluctuations in foreign currency exchange rates, impairments, acquisitions and accelerated amortization.

Remaining for year ending December 31, 2019	$	30,303
Year ending December 31, 2020	35,564
Year ending December 31, 2021	31,026
Year ending December 31, 2022	29,798
Year ending December 31, 2023	26,726
Thereafter	69,588
Total	$	223,005

Schedule of Goodwill

Changes in the carrying value of goodwill, by reporting segment, for the three months ended March 31, 2019 are shown in the table below.

	December 31, 2018		Divestiture			Currency impact			March 31, 2019
Global Ecommerce	$	609,431	$	—		$	—		$	609,431
Presort Services	207,465		—			—			207,465
Commerce Services	816,896		—			—			816,896
North America Mailing	368,248		—			167			368,415
International Mailing	147,207		(10,490		)	(3,573		)	133,144
Small & Medium Business Solutions	515,455		(10,490		)	(3,406		)	501,559
Software Solutions	434,160		—			1,644			435,804
Total goodwill	$	1,766,511	$	(10,490	)	$	(1,762	)	$	1,754,259

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Fair Value Measurements and Derivative Instruments (Tables)

3 Months Ended

Mar. 31, 2019

Fair Value Disclosures [Abstract]

Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis

The following tables show, by level within the fair value hierarchy, our financial assets and liabilities that are accounted for at fair value on a recurring basis at March 31, 2019 and December 31, 2018.

	March 31, 2019
	Level 1		Level 2			Level 3		Total
Assets:
Investment securities
Money market funds / commercial paper	$	225,808	$	398,019		$	—	$	623,827
Equity securities	—		21,663			—		21,663
Commingled fixed income securities	1,600		20,655			—		22,255
Government and related securities	85,390		9,132			—		94,522
Corporate debt securities	—		51,677			—		51,677
Mortgage-backed / asset-backed securities	—		89,618			—		89,618
Derivatives
Foreign exchange contracts	—		1,610			—		1,610
Total assets	$	312,798	$	592,374		$	—	$	905,172
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(3,430	)	$	—	$	(3,430	)
Total liabilities	$	—	$	(3,430	)	$	—	$	(3,430	)

	December 31, 2018
	Level 1		Level 2			Level 3		Total
Assets:
Investment securities
Money market funds / commercial paper	$	220,756	$	391,891		$	—	$	612,647
Equity securities	—		19,133			—		19,133
Commingled fixed income securities	1,570		20,141			—		21,711
Government and related securities	98,790		9,787			—		108,577
Corporate debt securities	—		56,938			—		56,938
Mortgage-backed / asset-backed securities	—		98,334			—		98,334
Derivatives
Foreign exchange contracts	—		2,031			—		2,031
Total assets	$	321,116	$	598,255		$	—	$	919,371
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(735	)	$	—	$	(735	)
Total liabilities	$	—	$	(735	)	$	—	$	(735	)

Schedule of Available-for-sale Securities Reconciliation

Available-for-sale securities at March 31, 2019 and December 31, 2018 consisted of the following:

	March 31, 2019
	Amortized cost		Gross unrealized gains		Gross unrealized losses			Estimated fair value
Government and related securities	$	94,831	$	221	$	(575	)	$	94,477
Corporate debt securities	51,769		329		(421		)	51,677
Commingled fixed income securities	1,647		—		(47		)	1,600
Mortgage-backed / asset-backed securities	90,486		335		(1,203		)	89,618
Total	$	238,733	$	885	$	(2,246	)	$	237,372

	December 31, 2018
	Amortized cost		Gross unrealized gains		Gross unrealized losses			Estimated fair value
Government and related securities	$	109,776	$	47	$	(1,336	)	$	108,487
Corporate debt securities	58,714		4		(1,780		)	56,938
Commingled fixed income securities	1,637		—		(67		)	1,570
Mortgage-backed / asset-backed securities	100,186		167		(2,019		)	98,334
Total	$	270,313	$	218	$	(5,202	)	$	265,329

Schedule of Unrealized Holding Losses

The aggregate unrealized holding losses of investment securities in a loss position at March 31, 2019 and December 31, 2018 were as follows:

	March 31, 2019				December 31, 2018
	Fair Value		Gross unrealized losses		Fair Value		Gross unrealized losses
Less than 12 continuous months	$	8,518	$	46	$	48,318	$	847
Greater than 12 continuous months	133,732		2,200		177,331		4,355
Total	$	142,250	$	2,246	$	225,649	$	5,202

Available-for-sale Securities

Scheduled maturities of available-for-sale securities at March 31, 2019 were as follows:

	Amortized cost		Estimated fair value
Within 1 year	$	54,475	$	54,348
After 1 year through 5 years	74,200		73,898
After 5 years through 10 years	37,291		37,393
After 10 years	72,767		71,733
Total	$	238,733	$	237,372

Schedule of Derivative Instruments in Statement of Financial Position, Fair Value

The fair value of derivative instruments at March 31, 2019 and December 31, 2018 was as follows:

Designation of Derivatives	Balance Sheet Location	March 31, 2019			December 31, 2018
Derivatives designated as hedging instruments
Foreign exchange contracts	Other current assets and prepayments	$	175		$	61
	Accounts payable and accrued liabilities	—			(104		)
Derivatives not designated as hedging instruments
Foreign exchange contracts	Other current assets and prepayments	1,435			1,970
	Accounts payable and accrued liabilities	(3,430		)	(631		)
	Total derivative assets	$	1,610		$	2,031
	Total derivative liabilities	(3,430		)	(735		)
	Total net derivative (liability) asset	$	(1,820	)	$	1,296

Schedule of Cash Flow Hedging Instruments, Statements of Financial Performance and Financial Position, Location

The following represents the results of cash flow hedging relationships for the three months ended March 31, 2019 and 2018:

	Three Months Ended March 31,
	Derivative Gain (Loss) Recognized in AOCL (Effective Portion)					Location of Gain (Loss) (Effective Portion)	Gain (Loss) Reclassified from AOCL to Earnings (Effective Portion)
Derivative Instrument	2019		2018				2019		2018
Foreign exchange contracts	$	345	$	35		Revenue	$	111	$	(3	)
						Cost of sales	16		(84		)
Interest rate swap	—		(181		)	Interest Expense	—		—
	$	345	$	(146	)		$	127	$	(87	)

Schedule of Other Derivatives Not Designated as Hedging Instruments, Statements of Financial Performance and Financial Position, Location

The table below represents the mark-to-market adjustments of non-designated derivative instruments for the three months ended March 31, 2019 and 2018. All outstanding contracts at March 31, 2019 mature within 12 months.

		Three Months Ended March 31,
		Derivative Gain (Loss) Recognized in Earnings
Derivatives Instrument	Location of Derivative Gain (Loss)	2019		2018
Foreign exchange contracts	Selling, general and administrative expense	$	5,269	$	(4,713	)

Fair Value, by Balance Sheet Grouping

The carrying value and estimated fair value of our debt at March 31, 2019 and December 31, 2018 were as follows:

	March 31, 2019		December 31, 2018
Carrying value	$	3,254,892	$	3,265,608
Fair value	$	3,152,589	$	3,003,678

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Restructuring Charges (Tables)

3 Months Ended

Mar. 31, 2019

Restructuring and Related Activities [Abstract]

Schedule of Restructuring Reserve by Type of Cost

Activity in our restructuring reserves for the three months ended March 31, 2019 and 2018 was as follows:

	Severance and benefits costs			Other exit costs			Total
Balance at January 1, 2019	$	13,641		$	1,808		$	15,449
Expenses, net	3,330			268			3,598
Cash payments	(7,191		)	(953		)	(8,144		)
Balance at March 31, 2019	$	9,780		$	1,123		$	10,903
Balance at January 1, 2018	$	42,151		$	1,569		$	43,720
Expenses, net	835			69			904
Cash payments	(15,008		)	(577		)	(15,585		)
Balance at March 31, 2018	$	27,978		$	1,061		$	29,039

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Debt (Tables)

3 Months Ended

Mar. 31, 2019

Debt Disclosure [Abstract]

Schedule of Debt

Total debt at March 31, 2019 and December 31, 2018 consisted of the following:

	Interest rate	March 31, 2019		December 31, 2018
Notes due September 2020	3.875%	$	300,000	$	300,000
Notes due October 2021	3.875%	600,000		600,000
Notes due May 2022	4.375%	400,000		400,000
Notes due April 2023	4.95%	400,000		400,000
Notes due March 2024	4.625%	500,000		500,000
Notes due January 2037	5.25%	35,841		35,841
Notes due March 2043	6.7%	425,000		425,000
Term loans	Variable	617,500		630,000
Other debt		5,255		5,297
Principal amount		3,283,596		3,296,138
Less: unamortized costs, net		28,704		30,530
Total debt		3,254,892		3,265,608
Less: current portion long-term debt		207,231		199,535
Long-term debt		$	3,047,661	$	3,066,073

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Pensions and Other Benefit Programs (Tables)

3 Months Ended

Mar. 31, 2019

Retirement Benefits [Abstract]

Schedule of Defined Benefit Plans Disclosures

The components of net periodic benefit (income) cost were as follows:

	Defined Benefit Pension Plans												Nonpension Postretirement Benefit Plans
	United States						Foreign
	Three Months Ended						Three Months Ended						Three Months Ended
	March 31,						March 31,						March 31,
	2019			2018			2019			2018			2019		2018
Service cost	$	21		$	37		$	384		$	589		$	255	$	407
Interest cost	15,878			15,616			4,488			4,696			1,654		1,603
Expected return on plan assets	(23,179		)	(25,424		)	(8,764		)	(9,185		)	—		—
Amortization of transition credit	—			—			(2		)	(2		)	—		—
Amortization of prior service (credit) cost	(15		)	(15		)	63			(18		)	80		88
Amortization of net actuarial loss	7,036			8,076			1,612			1,912			511		934
Net periodic benefit (income) cost	$	(259	)	$	(1,710	)	$	(2,219	)	$	(2,008	)	$	2,500	$	3,032
Contributions to benefit plans	$	1,628		$	1,409		$	8,210		$	9,210		$	4,756	$	4,795

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Leased Assets and Liabilities (Tables)

3 Months Ended

Mar. 31, 2019

Leases [Abstract]

Schedule of operating and finance lease assets and liabilities

Leases	Balance Sheet Location	March 31, 2019		December 31, 2018
Assets
Operating	Operating lease assets	$	152,139	$	156,788
Finance	Property, plant and equipment, net	11,536		10,683
Total leased assets		$	163,675	$	167,471
Liabilities
Operating	Current operating lease liabilities	$	35,219	$	37,208
	Noncurrent operating lease liabilities	124,873		127,237
Finance	Accounts payable and accrued liabilities	2,844		2,708
	Other noncurrent liabilities	7,651		7,054
Total lease liabilities		$	170,587	$	174,207

Schedule of components of lease expense

	Three Months Ended March 31,
Lease Cost	2019			2018
Operating lease expense	$	12,091		$	12,277
Finance lease expense
Amortization of leased assets	880			602
Interest on lease liabilities	172			118
Variable lease expense	5,864			5,142
Sublease income	(666		)	(249		)
Total expense	$	18,341		$	17,890

Operating lease expense includes immaterial amounts related to leases with terms of 12 months or less.

Schedule of future payments of finance lease liabilities

Future Lease Payments	Operating Leases		Finance Leases		Total
Remaining for year ending December 31, 2019	$	32,088	$	2,643	$	34,731
Year ending December 31, 2020	35,873		2,935		38,808
Year ending December 31, 2021	28,825		2,543		31,368
Year ending December 31, 2022	20,484		1,992		22,476
Year ending December 31, 2023	14,086		1,348		15,434
Thereafter	57,329		569		57,898
Total	188,685		12,030		200,715
Less: present value discount	28,593		1,535		30,128
Lease liability	$	160,092	$	10,495	$	170,587

Operating leases exclude $2 million of minimum lease payments for leases signed but not yet commenced

Schedule of future payments of operating lease liabilities

Future Lease Payments	Operating Leases		Finance Leases		Total
Remaining for year ending December 31, 2019	$	32,088	$	2,643	$	34,731
Year ending December 31, 2020	35,873		2,935		38,808
Year ending December 31, 2021	28,825		2,543		31,368
Year ending December 31, 2022	20,484		1,992		22,476
Year ending December 31, 2023	14,086		1,348		15,434
Thereafter	57,329		569		57,898
Total	188,685		12,030		200,715
Less: present value discount	28,593		1,535		30,128
Lease liability	$	160,092	$	10,495	$	170,587

Operating leases exclude $2 million of minimum lease payments for leases signed but not yet commenced

Schedule of weighted-average remaining lease terms and weighted-average discount rates

Lease Term and Discount Rate	March 31, 2019	December 31, 2018
Weighted-average remaining lease term
Operating leases	7.1 years	5.9 years
Finance leases	4.1 years	3.8 years
Weighted-average discount rate
Operating leases	4.7%	4.7%
Finance leases	6.5%	6.2%

Schedule of supplemental cash flow information

	Three Months Ended March 31,
Cash Flow Information	2019		2018
Operating cash outflows - operating leases	$	11,797	$	11,751
Operating cash outflows - finance leases	$	172	$	118
Financing cash outflows - finance leases	$	745	$	564
Leased assets obtained in exchange for new lease obligations
Operating leases	$	8,153	$	2,996
Finance leases	$	1,673	$	1,072

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Stockholders’ Equity (Tables)

3 Months Ended

Mar. 31, 2019

Stockholders' Equity Note [Abstract]

Schedule of Stockholders Equity

Changes in stockholders’ equity for the three months ended March 31, 2019 and 2018 were as follows:

	Preferred stock		Preference stock			Common stock		Additional paid-in capital			Retained earnings			Accumulated other comprehensive loss			Treasury stock			Total equity
Balance at January 1, 2019	$	1	$	396		$	323,338	$	121,475		$	5,279,682		$	(948,961	)	$	(4,674,089	)	$	101,842
Net loss	—		—			—		—			(2,659		)	—			—			(2,659		)
Other comprehensive loss	—		—			—		—			—			30,889			—			30,889
Dividends paid ($0.05 per common share)	—		—			—		—			(9,408		)	—			—			(9,408		)
Issuance of common stock	—		—			—		(18,925		)	—			—			16,975			(1,950		)
Conversion to common stock	—		(8		)	—		(168		)	—			—			176			—
Stock-based compensation expense	—		—			—		6,784			—			—			—			6,784
Repurchase of common stock	—		—			—		—			—			—			(39,142		)	(39,142		)
Balance at March 31, 2019	$	1	$	388		$	323,338	$	109,166		$	5,267,615		$	(918,072	)	$	(4,696,080	)	$	86,356

	Preferred stock		Preference stock			Common stock		Additional paid-in capital			Retained earnings			Accumulated other comprehensive loss			Treasury stock			Total equity
Balance at January 1, 2018	$	1	$	441		$	323,338	$	138,367		$	5,078,494		$	(794,478	)	$	(4,710,997	)	$	35,166
Cumulative effect of accounting change	—		—			—		—			(12,207		)	—			—			(12,207		)
Net income	—		—			—		—			59,970			—			—			59,970
Other comprehensive loss	—		—			—		—			—			19,877			—			19,877
Dividends paid ($0.1875 per common share)	—		—			—		—			(35,016		)	—			—			(35,016		)
Issuance of common stock	—		—			—		(21,607		)	—			—			18,198			(3,409		)
Conversion to common stock	—		(19		)	—		(386		)	—			—			405			—
Stock-based compensation expense	—		—			—		3,273			—			—			—			3,273
Balance at March 31, 2018	$	1	$	422		$	323,338	$	119,647		$	5,091,241		$	(774,601	)	$	(4,692,394	)	$	67,654

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Accumulated Other Comprehensive Income (Tables)

3 Months Ended

Mar. 31, 2019

Equity [Abstract]

Reclassification out of Accumulated Other Comprehensive Income

Reclassifications out of AOCI for the three months ended March 31, 2019 and 2018 were as follows:

	Amount Reclassified from AOCI (1)
	Three Months Ended March 31,
	2019			2018
Gains (losses) on cash flow hedges
Revenue	$	111		$	(3	)
Cost of sales	16			(84		)
Interest expense, net	—			(507		)
Total before tax	127			(594		)
Income tax provision (benefit)	32			(151		)
Net of tax	$	95		$	(443	)
Losses on available for sale securities
Interest expense, net	$	(23	)	$	(24	)
Income tax benefit	(6		)	(6		)
Net of tax	$	(17	)	$	(18	)
Pension and Postretirement Benefit Plans (2)
Transition credit	$	2		$	2
Prior service costs	(128		)	(55		)
Actuarial losses	(9,159		)	(10,922		)
Total before tax	(9,285		)	(10,975		)
Income tax benefit	(2,649		)	(2,803		)
Net of tax	$	(6,636	)	$	(8,172	)

⁽¹⁾   Amounts in parentheses indicate reductions to income and increases to other comprehensive income.

⁽²⁾   Reclassified from AOCI into other components of net pension and postretirement cost (see Note 12 for additional details).

Schedule of Accumulated Other Comprehensive Income (Loss)

Changes in AOCI for the three months ended March 31, 2019 and 2018 were as follows:

	Cash flow hedges			Available for sale securities			Pension and postretirement benefit plans			Foreign currency adjustments			Total
Balance at January 1, 2019	$	191		$	(3,061	)	$	(846,461	)	$	(99,630	)	$	(948,961	)
Other comprehensive income before reclassifications (a)	258			2,799			—			21,274			24,331
Reclassifications into earnings (1), (2)	(95		)	17			6,636			—			6,558
Net other comprehensive income	163			2,816			6,636			21,274			30,889
Balance at March 31, 2019	$	354		$	(245	)	$	(839,825	)	$	(78,356	)	$	(918,072	)

	Cash flow hedges			Available for sale securities			Pension and postretirement benefit plans			Foreign currency adjustments			Total
Balance at January 1, 2018	$	(406	)	$	1,597		$	(748,800	)	$	(46,869	)	$	(794,478	)
Other comprehensive income (loss) before reclassifications (a)	43			(4,010		)	—			15,211			11,244
Reclassifications into earnings (1), (2)	443			18			8,172			—			8,633
Net other comprehensive income (loss)	486			(3,992		)	8,172			15,211			19,877
Balance at March 31, 2018	$	80		$	(2,395	)	$	(740,628	)	$	(31,658	)	$	(774,601	)

(1)     Amounts are net of tax. Amounts in parentheses indicate debits to AOCI.

(2)     See table above for additional details of these reclassifications.

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Description of Business and Basis of Presentation (Details) $ in Thousands	1 Months Ended	3 Months Ended
	Jan. 31, 2019 USD ($) market	Mar. 31, 2019 USD ($)	Mar. 31, 2018 USD ($)	Dec. 31, 2018 USD ($)	Jan. 01, 2017 USD ($)
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Decrease to research and development		$ (21,774)	$ (24,495)
Increase to selling, general and administrative		300,982	302,810
Retained earnings		(5,267,615)		$ (5,279,682)
ASU 2016-02
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Retained earnings					$ 137,000
Adjustment
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Decrease to research and development			6,000
Increase to selling, general and administrative			6,000
Business services
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Increase (decrease) to cost of products and sales		327,046	294,379
Business services | Adjustment
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Increase (decrease) to cost of products and sales			(3,000)
Business services | Income Statement Adjustment | Adjustment
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Increase (decrease) to cost of products and sales			(1,000)
Equipment sales
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Increase (decrease) to cost of products and sales		63,665	62,469
Equipment sales | Adjustment
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Increase (decrease) to cost of products and sales			3,000
Rentals
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Increase (decrease) to cost of products and sales		9,715	12,748
Rentals | Income Statement Adjustment | Adjustment
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Increase (decrease) to cost of products and sales			(1,000)
Support services
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Increase (decrease) to cost of products and sales		$ 41,779	46,065
Support services | Income Statement Adjustment | Adjustment
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Increase (decrease) to cost of products and sales			$ 2,000
Disposed of by Sale
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Number of smaller markets sold | market	6
Pre-tax loss	$ 18,000

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Revenue (Disaggregates of Revenue) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Disaggregation of Revenue [Line Items]
Revenue from leasing transactions and financing	$ 868,402	$ 896,583
Total Consolidated Revenue	868,402	896,583
ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	680,709	686,772
Products/services transferred at a point in time | ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	93,218	107,204
Products/services transferred over time | ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	587,491	579,568
Sales And Services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	680,709	686,772
Revenue from leasing transactions and financing	187,693	209,811
Total Consolidated Revenue	868,402	896,583
Equipment sales
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	21,294	22,211
Revenue from leasing transactions and financing	68,493	84,497
Total Consolidated Revenue	89,787	106,708
Supplies
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	50,953	59,993
Revenue from leasing transactions and financing	0	0
Total Consolidated Revenue	50,953	59,993
Software
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	73,318	76,294
Revenue from leasing transactions and financing	0	0
Total Consolidated Revenue	73,318	76,294
Rentals
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Revenue from leasing transactions and financing	22,157	24,965
Total Consolidated Revenue	22,157	24,965
Financing
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Revenue from leasing transactions and financing	97,043	100,349
Total Consolidated Revenue	97,043	100,349
Support services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	128,621	140,650
Revenue from leasing transactions and financing	0	0
Total Consolidated Revenue	128,621	140,650
Business services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	406,523	387,624
Revenue from leasing transactions and financing	0	0
Total Consolidated Revenue	406,523	387,624
Software Solutions
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	73,318	76,294
Revenue from leasing transactions and financing	73,318	76,294
Software Solutions | ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	73,318	76,294
Software Solutions | Products/services transferred at a point in time | ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	20,970	25,001
Software Solutions | Products/services transferred over time | ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	52,348	51,293
Software Solutions | Sales And Services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	73,318	76,294
Software Solutions | Equipment sales
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Revenue from leasing transactions and financing	0	0
Software Solutions | Supplies
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Software Solutions | Software
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	73,318	76,294
Software Solutions | Rentals
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Revenue from leasing transactions and financing	0	0
Software Solutions | Financing
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Revenue from leasing transactions and financing	0	0
Software Solutions | Support services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Software Solutions | Business services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Global Ecommerce
Disaggregation of Revenue [Line Items]
Revenue from leasing transactions and financing	266,254	246,590
Global Ecommerce | ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	266,254	246,590
Global Ecommerce | Products/services transferred at a point in time | ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Global Ecommerce | Products/services transferred over time | ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	266,254	246,590
Global Ecommerce | Sales And Services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	266,254	246,590
Global Ecommerce | Equipment sales
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Revenue from leasing transactions and financing	0	0
Global Ecommerce | Supplies
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Global Ecommerce | Software
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Global Ecommerce | Rentals
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Revenue from leasing transactions and financing	0	0
Global Ecommerce | Financing
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Revenue from leasing transactions and financing	0	0
Global Ecommerce | Support services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Global Ecommerce | Business services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	266,254	246,590
Presort Services
Disaggregation of Revenue [Line Items]
Revenue from leasing transactions and financing	134,847	134,458
Presort Services | ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	134,847	134,458
Presort Services | Products/services transferred at a point in time | ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Presort Services | Products/services transferred over time | ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	134,847	134,458
Presort Services | Sales And Services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	134,847	134,458
Presort Services | Equipment sales
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Revenue from leasing transactions and financing	0	0
Presort Services | Supplies
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Presort Services | Software
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Presort Services | Rentals
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Revenue from leasing transactions and financing	0	0
Presort Services | Financing
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Revenue from leasing transactions and financing	0	0
Presort Services | Support services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	22	0
Presort Services | Business services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	134,825	134,458
North America Mailing
Disaggregation of Revenue [Line Items]
Revenue from leasing transactions and financing	315,474	340,811
North America Mailing | ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	156,544	167,969
North America Mailing | Products/services transferred at a point in time | ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	44,318	49,367
North America Mailing | Products/services transferred over time | ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	112,226	118,602
North America Mailing | Sales And Services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	156,544	167,969
North America Mailing | Equipment sales
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	9,215	10,416
Revenue from leasing transactions and financing	57,894	68,472
North America Mailing | Supplies
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	35,103	38,951
North America Mailing | Software
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
North America Mailing | Rentals
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Revenue from leasing transactions and financing	17,279	19,512
North America Mailing | Financing
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Revenue from leasing transactions and financing	83,757	84,858
North America Mailing | Support services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	107,709	113,713
North America Mailing | Business services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	4,517	4,889
International Mailing
Disaggregation of Revenue [Line Items]
Revenue from leasing transactions and financing	78,509	98,430
International Mailing | ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	49,746	61,461
International Mailing | Products/services transferred at a point in time | ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	27,930	32,836
International Mailing | Products/services transferred over time | ASC 606
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	21,816	28,625
International Mailing | Sales And Services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	49,746	61,461
International Mailing | Equipment sales
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	12,079	11,795
Revenue from leasing transactions and financing	10,599	16,025
International Mailing | Supplies
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	15,850	21,042
International Mailing | Software
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
International Mailing | Rentals
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Revenue from leasing transactions and financing	4,878	5,453
International Mailing | Financing
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	0	0
Revenue from leasing transactions and financing	13,286	15,491
International Mailing | Support services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	20,890	26,937
International Mailing | Business services
Disaggregation of Revenue [Line Items]
Total Revenue recognized under ASC 606	$ 927	$ 1,687

XML

Revenue (Narrative) (Details) $ in Millions	3 Months Ended
	Mar. 31, 2019 USD ($)
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Advanced billings, revenue recognized	$ 80
Expected timing of satisfaction period	12 months
Support services | Minimum
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Period of recognition	1 year
Support services | Maximum
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Period of recognition	5 years
Business services | Minimum
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Period of recognition	1 year
Business services | Maximum
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Period of recognition	5 years

XML

Revenue (Contract Assets and Advance Billings) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Dec. 31, 2018
Revenue from Contract with Customer [Abstract]
Contracts assets, current	$ 17,319	$ 16,115
Contracts assets, noncurrent	11,385	13,092
Advance billings, current	203,735	221,527
Advance billings, noncurrent	13,144	$ 12,778
Increase (decrease)
Contracts assets, current	1,204
Contracts assets, noncurrent	(1,707)
Advance billings, current	(17,792)
Advance billings, noncurrent	$ 366

XML

Revenue (Future Performance Obligations) (Details) $ in Thousands	Mar. 31, 2019 USD ($)
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Expected timing of satisfaction period	12 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2019-04-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future performance obligations	$ 275,268
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2020-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future performance obligations	284,094
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future performance obligations	336,638
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: (nil)
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future performance obligations	896,000
Software Solutions | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2019-04-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future performance obligations	$ 55,521
Expected timing of satisfaction period	9 months
Software Solutions | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2020-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future performance obligations	$ 49,884
Expected timing of satisfaction period	1 year
Software Solutions | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future performance obligations	$ 26,118
Expected timing of satisfaction period	3 years
Software Solutions | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: (nil)
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future performance obligations	$ 131,523
North America Mailing | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2019-04-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future performance obligations	$ 196,642
Expected timing of satisfaction period	9 months
North America Mailing | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2020-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future performance obligations	$ 214,546
Expected timing of satisfaction period	1 year
North America Mailing | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future performance obligations	$ 288,869
Expected timing of satisfaction period	3 years
North America Mailing | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: (nil)
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future performance obligations	$ 700,057
International Mailing | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2019-04-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future performance obligations	$ 23,105
Expected timing of satisfaction period	9 months
International Mailing | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2020-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future performance obligations	$ 19,664
Expected timing of satisfaction period	1 year
International Mailing | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future performance obligations	$ 21,651
Expected timing of satisfaction period	3 years
International Mailing | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: (nil)
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future performance obligations	$ 64,420

XML

Segment Information (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Segment reporting information profit (loss)
Revenue	$ 868,402	$ 896,583
Reconciling items:
Interest, net	(27,602)	(32,014)
Restructuring charges	(3,598)	(904)
Other expense	(17,710)	0
Income from continuing operations before taxes	6,872	70,278
Provision for income taxes	8,301	18,795
(Loss) income from discontinued operations, net of tax	(1,230)	8,487
Net (loss) income	(2,659)	59,970
Operating Segments
Segment reporting information profit (loss)
EBIT	124,561	166,397
Segment Reconciling Items
Reconciling items:
Interest, net	(38,966)	(43,078)
Unallocated corporate expenses	(55,689)	(51,082)
Restructuring charges	(3,598)	(904)
Other expense	(17,710)	0
Transaction costs	(1,726)	(1,055)
Commerce Services
Segment reporting information profit (loss)
Total from contracts with customers	401,101	381,048
Commerce Services | Operating Segments
Segment reporting information profit (loss)
EBIT	466	19,315
Commerce Services | Global Ecommerce
Segment reporting information profit (loss)
Total from contracts with customers	266,254	246,590
EBIT	(14,600)	(7,711)
Commerce Services | Presort Services
Segment reporting information profit (loss)
Total from contracts with customers	134,847	134,458
EBIT	15,066	27,026
SMB Solutions
Segment reporting information profit (loss)
Total from contracts with customers	393,983	439,241
SMB Solutions | Operating Segments
Segment reporting information profit (loss)
EBIT	122,403	144,590
SMB Solutions | North America Mailing
Segment reporting information profit (loss)
Total from contracts with customers	315,474	340,811
EBIT	110,613	128,568
SMB Solutions | International Mailing
Segment reporting information profit (loss)
Total from contracts with customers	78,509	98,430
EBIT	11,790	16,022
Software Solutions
Segment reporting information profit (loss)
Total from contracts with customers	73,318	76,294
Software Solutions | Operating Segments
Segment reporting information profit (loss)
EBIT	$ 1,692	$ 2,492

XML

Discontinued Operations (Financial Information) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
(Loss) income from discontinued operations	$ (1,230)	$ 8,487
DMT | Disposed of by Sale
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Revenue	750	102,234
(Loss) earnings from discontinued operations	(663)	11,803
Loss on sale	(667)	0
(Loss) income from discontinued operations before taxes	(1,330)	11,803
Tax (benefit) provision	(100)	3,316
(Loss) income from discontinued operations	$ (1,230)	$ 8,487

XML

Earnings per Share (EPS) (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands		3 Months Ended
		Mar. 31, 2019	Mar. 31, 2018
Earnings Per Share [Abstract]
(Loss) income from continuing operations		$ (1,429)	$ 51,483
Numerator:
(Loss) income from discontinued operations, net of tax		(1,230)	8,487
Net (loss) income		(2,659)	59,970
Less: Preference stock dividend		8	8
(Loss) income attributable to common stockholders (numerator for basic EPS)		$ (2,667)	$ 59,962
Denominator:
Weighted-average shares used in basic EPS (in shares)		185,971	186,863
Effect of dilutive shares (in shares)		0	1,312
Weighted-average shares used in diluted EPS (in shares)		185,971	188,175
Basic (loss) earnings per share:
Continuing operations (in dollars per share)	[1]	$ (0.01)	$ 0.28
Discontinued operations (in dollars per share)	[1]	(0.01)	0.05
Net (loss) income (in dollars per share)	[1]	(0.01)	0.32
Diluted (loss) earnings per share:
Continuing operations (in dollars per share)	[1]	(0.01)	0.27
Discontinued operations (in dollars per share)	[1]	(0.01)	0.05
Net (loss) income (in dollars per share)	[1]	$ (0.01)	$ 0.32
Anti-dilutive options excluded from diluted earnings per share (in shares)		14,989	11,636

[1] The sum of the earnings per share amounts may not equal the totals due to rounding.

XML

Inventories (Details) - USD ($) $ in Thousands	Mar. 31, 2019	Dec. 31, 2018
Inventory Disclosure [Abstract]
Raw materials	$ 13,258	$ 8,231
Supplies and service parts	23,627	21,841
Finished products	36,474	36,690
Inventory at FIFO cost	73,359	66,762
Excess of FIFO cost over LIFO cost	(4,483)	(4,483)
Total inventory, net	$ 68,876	$ 62,279

XML

Finance Assets and Lessor Operating Leases (Finance Receivables) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Dec. 31, 2018
Accounts, Notes, Loans and Financing Receivable [Line Items]
Net investment in receivables	$ 1,229,796	$ 1,294,880
North America
Accounts, Notes, Loans and Financing Receivable [Line Items]
Net investment in receivables	1,044,661	1,063,370
International
Accounts, Notes, Loans and Financing Receivable [Line Items]
Net investment in receivables	185,135	231,510
Sales-type lease receivables
Accounts, Notes, Loans and Financing Receivable [Line Items]
Gross finance receivables	1,290,088	1,358,670
Unguaranteed residual values	59,875	65,409
Unearned income	(414,310)	(438,566)
Allowance for credit losses	(15,020)	(12,608)
Net investment in receivables	920,633	972,905
Sales-type lease receivables | North America
Accounts, Notes, Loans and Financing Receivable [Line Items]
Gross finance receivables	1,099,620	1,110,896
Unguaranteed residual values	48,204	52,637
Unearned income	(370,344)	(383,453)
Allowance for credit losses	(13,136)	(10,252)
Net investment in receivables	764,344	769,828
Sales-type lease receivables | International
Accounts, Notes, Loans and Financing Receivable [Line Items]
Gross finance receivables	190,468	247,774
Unguaranteed residual values	11,671	12,772
Unearned income	(43,966)	(55,113)
Allowance for credit losses	(1,884)	(2,356)
Net investment in receivables	156,289	203,077
Loan receivables
Accounts, Notes, Loans and Financing Receivable [Line Items]
Gross finance receivables	316,294	329,589
Allowance for credit losses	(7,131)	(7,614)
Net investment in receivables	309,163	321,975
Loan receivables | North America
Accounts, Notes, Loans and Financing Receivable [Line Items]
Gross finance receivables	286,716	300,319
Allowance for credit losses	(6,399)	(6,777)
Net investment in receivables	280,317	293,542
Loan receivables | International
Accounts, Notes, Loans and Financing Receivable [Line Items]
Gross finance receivables	29,578	29,270
Allowance for credit losses	(732)	(837)
Net investment in receivables	$ 28,846	$ 28,433
Minimum
Accounts, Notes, Loans and Financing Receivable [Line Items]
Lease period	3 years
Maximum
Accounts, Notes, Loans and Financing Receivable [Line Items]
Lease period	5 years

XML

Finance Assets and Lessor Operating Leases (Sales-type Lease Receivables) (Details) $ in Thousands	Mar. 31, 2019 USD ($)
Accounts, Notes, Loans and Financing Receivable [Line Items]
Remaining for year ending December 31, 2019	$ 539,281
Year ending December 31, 2020	331,398
Year ending December 31, 2021	227,080
Year ending December 31, 2022	132,290
Year ending December 31, 2023	55,390
Thereafter	4,649
Total	1,290,088
North America
Accounts, Notes, Loans and Financing Receivable [Line Items]
Remaining for year ending December 31, 2019	486,499
Year ending December 31, 2020	275,321
Year ending December 31, 2021	186,002
Year ending December 31, 2022	106,014
Year ending December 31, 2023	42,879
Thereafter	2,905
Total	1,099,620
International
Accounts, Notes, Loans and Financing Receivable [Line Items]
Remaining for year ending December 31, 2019	52,782
Year ending December 31, 2020	56,077
Year ending December 31, 2021	41,078
Year ending December 31, 2022	26,276
Year ending December 31, 2023	12,511
Thereafter	1,744
Total	$ 190,468

XML

Finance Assets and Lessor Operating Leases (Allowance for Credit Losses) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Financing Receivable, Allowance for Credit Losses [Line Items]
Revenue recognition resume period (less than)	60 days
Allowance for Credit Losses
Balance Beginning	$ 20,222	$ 18,651
Amounts charged to expense	4,607	4,650
Write-offs and other	(2,678)	(3,521)
Balance Closing	$ 22,151	19,780
Sales-type lease receivables
Financing Receivable, Allowance for Credit Losses [Line Items]
Revenue recognition discontinuation period (more than)	120 days
Sales-type lease receivables | North America
Allowance for Credit Losses
Balance Beginning	$ 10,253	7,721
Amounts charged to expense	3,399	2,186
Write-offs and other	(516)	(1,145)
Balance Closing	13,136	8,762
Sales-type lease receivables | International
Allowance for Credit Losses
Balance Beginning	2,355	2,812
Amounts charged to expense	231	399
Write-offs and other	(702)	(127)
Balance Closing	$ 1,884	3,084
Loan receivables
Financing Receivable, Allowance for Credit Losses [Line Items]
Revenue recognition discontinuation period (more than)	90 days
Loan receivables | North America
Allowance for Credit Losses
Balance Beginning	$ 6,777	7,098
Amounts charged to expense	957	1,925
Write-offs and other	(1,335)	(2,073)
Balance Closing	6,399	6,950
Loan receivables | International
Allowance for Credit Losses
Balance Beginning	837	1,020
Amounts charged to expense	20	140
Write-offs and other	(125)	(176)
Balance Closing	$ 732	$ 984

XML

Finance Assets and Lessor Operating Leases (Aging of Receivables) (Details) - USD ($) $ in Thousands	Mar. 31, 2019	Dec. 31, 2018
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total	$ 1,606,382	$ 1,688,259
1 - 90 days
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing receivables	1,561,894	1,636,345
Contract value	1,561,894	1,636,345
Greater than 90 days
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing receivables	44,488	51,914
Still accruing interest	9,730	10,869
Not accruing interest	34,758	41,045
Contract value	44,488	51,914
Sales-type lease receivables | North America
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total	1,099,620	1,110,896
Sales-type lease receivables | North America | 1 - 90 days
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing receivables	1,065,521	1,069,288
Contract value	1,065,521	1,069,288
Sales-type lease receivables | North America | Greater than 90 days
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing receivables	34,099	41,608
Still accruing interest	6,709	7,917
Not accruing interest	27,390	33,691
Contract value	34,099	41,608
Sales-type lease receivables | International
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total	190,468	247,774
Sales-type lease receivables | International | 1 - 90 days
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing receivables	186,947	243,852
Contract value	186,947	243,852
Sales-type lease receivables | International | Greater than 90 days
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing receivables	3,521	3,922
Still accruing interest	715	1,111
Not accruing interest	2,806	2,811
Contract value	3,521	3,922
Loan receivables | North America
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total	286,716	300,319
Loan receivables | North America | 1 - 90 days
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing receivables	280,124	294,126
Contract value	280,124	294,126
Loan receivables | North America | Greater than 90 days
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing receivables	6,592	6,193
Still accruing interest	2,178	1,769
Not accruing interest	4,414	4,424
Contract value	6,592	6,193
Loan receivables | International
Financing Receivable, Recorded Investment, Past Due [Line Items]
Total	29,578	29,270
Loan receivables | International | 1 - 90 days
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing receivables	29,302	29,079
Contract value	29,302	29,079
Loan receivables | International | Greater than 90 days
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing receivables	276	191
Still accruing interest	128	72
Not accruing interest	148	119
Contract value	$ 276	$ 191

XML

Finance Assets and Lessor Operating Leases (Credit Quality) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Dec. 31, 2018
Low
Financing Receivable, Recorded Investment [Line Items]
Approximate percentage of portfolio	30.00%
Medium
Financing Receivable, Recorded Investment [Line Items]
Approximate percentage of portfolio	40.00%
High
Financing Receivable, Recorded Investment [Line Items]
Approximate percentage of portfolio	30.00%
Sales-type lease receivables
Financing Receivable, Recorded Investment [Line Items]
Gross finance receivables	$ 1,290,088	$ 1,358,670
Sales-type lease receivables | North America
Financing Receivable, Recorded Investment [Line Items]
Gross finance receivables	1,099,620	1,110,896
Sales-type lease receivables | North America | Low
Financing Receivable, Recorded Investment [Line Items]
Gross finance receivables	909,353	922,414
Sales-type lease receivables | North America | Medium
Financing Receivable, Recorded Investment [Line Items]
Gross finance receivables	131,425	131,650
Sales-type lease receivables | North America | High
Financing Receivable, Recorded Investment [Line Items]
Gross finance receivables	23,478	22,110
Sales-type lease receivables | North America | Not Scored
Financing Receivable, Recorded Investment [Line Items]
Gross finance receivables	35,364	34,722
Loan receivables
Financing Receivable, Recorded Investment [Line Items]
Gross finance receivables	316,294	329,589
Loan receivables | North America
Financing Receivable, Recorded Investment [Line Items]
Gross finance receivables	286,716	300,319
Loan receivables | North America | Low
Financing Receivable, Recorded Investment [Line Items]
Gross finance receivables	224,517	238,620
Loan receivables | North America | Medium
Financing Receivable, Recorded Investment [Line Items]
Gross finance receivables	45,167	43,952
Loan receivables | North America | High
Financing Receivable, Recorded Investment [Line Items]
Gross finance receivables	5,429	5,947
Loan receivables | North America | Not Scored
Financing Receivable, Recorded Investment [Line Items]
Gross finance receivables	$ 11,603	$ 11,800

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Finance Assets and Lessor Operating Leases (Lease Income) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Leases [Abstract]
Profit recognized at commencement	$ 36,360	$ 47,294
Interest income	59,478	61,832
Total lease income from sales-type leases	$ 95,838	$ 109,126

XML

Finance Assets and Lessor Operating Leases (Operating Leases) (Details) $ in Thousands	Mar. 31, 2019 USD ($)
Lessor, Lease, Description [Line Items]
Remaining for year ending December 31, 2019	$ 26,317
Year ending December 31, 2020	25,322
Year ending December 31, 2021	9,881
Year ending December 31, 2022	4,023
Year ending December 31, 2023	2,590
Thereafter	59
Total	$ 68,192
Mailing Equipment | Minimum
Lessor, Lease, Description [Line Items]
Term	1 year
Mailing Equipment | Maximum
Lessor, Lease, Description [Line Items]
Term	5 years

XML

Intangible Assets and Goodwill (Intangible Assets) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018	Dec. 31, 2018
Finite lived intangible assets
Gross Carrying Amount	$ 689,620		$ 686,095
Accumulated Amortization	(466,615)		(458,958)
Net Carrying Amount	223,005		227,137
Amortization expense	10,000	$ 11,000
Customer relationships
Finite lived intangible assets
Gross Carrying Amount	484,543		480,837
Accumulated Amortization	(286,393)		(281,190)
Net Carrying Amount	198,150		199,647
Software & technology
Finite lived intangible assets
Gross Carrying Amount	164,973		165,088
Accumulated Amortization	(145,518)		(143,877)
Net Carrying Amount	19,455		21,211
Trademarks & other
Finite lived intangible assets
Gross Carrying Amount	40,104		40,170
Accumulated Amortization	(34,704)		(33,891)
Net Carrying Amount	$ 5,400		$ 6,279

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Intangible Assets and Goodwill (Future Amortization Expense) (Details) - USD ($) $ in Thousands	Mar. 31, 2019	Dec. 31, 2018
Finite lived intangible assets future amortization expense
Remaining for year ending December 31, 2019	$ 30,303
Year ending December 31, 2020	35,564
Year ending December 31, 2021	31,026
Year ending December 31, 2022	29,798
Year ending December 31, 2023	26,726
Thereafter	69,588
Net Carrying Amount	$ 223,005	$ 227,137

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Intangible Assets and Goodwill (Goodwill) (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2019 USD ($)
Goodwill
December 31, 2018	$ 1,766,511
Divestiture	(10,490)
Currency impact	(1,762)
March 31, 2019	1,754,259
Commerce Services
Goodwill
December 31, 2018	816,896
Divestiture	0
Currency impact	0
March 31, 2019	816,896
Commerce Services | Global Ecommerce
Goodwill
December 31, 2018	609,431
Divestiture	0
Currency impact	0
March 31, 2019	609,431
Commerce Services | Presort Services
Goodwill
December 31, 2018	207,465
Divestiture	0
Currency impact	0
March 31, 2019	207,465
SMB Solutions
Goodwill
December 31, 2018	515,455
Divestiture	(10,490)
Currency impact	(3,406)
March 31, 2019	501,559
SMB Solutions | North America Mailing
Goodwill
December 31, 2018	368,248
Divestiture	0
Currency impact	167
March 31, 2019	368,415
SMB Solutions | International Mailing
Goodwill
December 31, 2018	147,207
Divestiture	(10,490)
Currency impact	(3,573)
March 31, 2019	133,144
Software Solutions
Goodwill
December 31, 2018	434,160
Divestiture	0
Currency impact	1,644
March 31, 2019	$ 435,804

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Fair Value Measurements and Derivative Instruments (Assets and Liabilities) (Details) - USD ($) $ in Thousands	Mar. 31, 2019	Dec. 31, 2018
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	$ 905,172	$ 919,371
Liabilities	(3,430)	(735)
Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	312,798	321,116
Liabilities	0	0
Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	592,374	598,255
Liabilities	(3,430)	(735)
Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	0	0
Liabilities	0	0
Money market funds / commercial paper
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	623,827	612,647
Money market funds / commercial paper | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	225,808	220,756
Money market funds / commercial paper | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	398,019	391,891
Money market funds / commercial paper | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	0	0
Equity securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	21,663	19,133
Equity securities | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	0	0
Equity securities | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	21,663	19,133
Equity securities | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	0	0
Commingled fixed income securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	22,255	21,711
Commingled fixed income securities | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	1,600	1,570
Commingled fixed income securities | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	20,655	20,141
Commingled fixed income securities | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	0	0
Government and related securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	94,522	108,577
Government and related securities | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	85,390	98,790
Government and related securities | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	9,132	9,787
Government and related securities | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	0	0
Corporate debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	51,677	56,938
Corporate debt securities | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	0	0
Corporate debt securities | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	51,677	56,938
Corporate debt securities | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	0	0
Mortgage-backed / asset-backed securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	89,618	98,334
Mortgage-backed / asset-backed securities | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	0	0
Mortgage-backed / asset-backed securities | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	89,618	98,334
Mortgage-backed / asset-backed securities | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	0	0
Foreign exchange contracts
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	1,610	2,031
Liabilities	(3,430)	(735)
Foreign exchange contracts | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	0	0
Liabilities	0	0
Foreign exchange contracts | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	1,610	2,031
Liabilities	(3,430)	(735)
Foreign exchange contracts | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets	0	0
Liabilities	$ 0	$ 0

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Fair Value Measurements and Derivative Instruments (Available-for-sale Securities) (Details) - USD ($) $ in Thousands	Mar. 31, 2019	Dec. 31, 2018
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total	$ 238,733	$ 270,313
Gross unrealized gains	885	218
Gross unrealized losses	(2,246)	(5,202)
Estimated fair value	237,372	265,329
Government and related securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total	94,831	109,776
Gross unrealized gains	221	47
Gross unrealized losses	(575)	(1,336)
Estimated fair value	94,477	108,487
Corporate debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total	51,769	58,714
Gross unrealized gains	329	4
Gross unrealized losses	(421)	(1,780)
Estimated fair value	51,677	56,938
Commingled fixed income securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total	1,647	1,637
Gross unrealized gains	0	0
Gross unrealized losses	(47)	(67)
Estimated fair value	1,600	1,570
Mortgage-backed / asset-backed securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total	90,486	100,186
Gross unrealized gains	335	167
Gross unrealized losses	(1,203)	(2,019)
Estimated fair value	$ 89,618	$ 98,334

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Fair Value Measurements and Derivative Instruments (Unrealized Holding Losses) (Details) - USD ($) $ in Thousands	Mar. 31, 2019	Dec. 31, 2018
Fair Value
Less than 12 continuous months	$ 8,518	$ 48,318
Greater than 12 continuous months	133,732	177,331
Total	142,250	225,649
Gross unrealized losses
Less than 12 continuous months	46	847
Greater than 12 continuous months	2,200	4,355
Total	$ 2,246	$ 5,202

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Fair Value Measurements and Derivative Instruments (Available-for-sale Securities Maturities) (Details) - USD ($) $ in Thousands	Mar. 31, 2019	Dec. 31, 2018
Amortized cost
Within 1 year	$ 54,475
After 1 year through 5 years	74,200
After 5 years through 10 years	37,291
After 10 years	72,767
Total	238,733	$ 270,313
Estimated fair value
Within 1 year	54,348
After 1 year through 5 years	73,898
After 5 years through 10 years	37,393
After 10 years	71,733
Total	$ 237,372	$ 265,329

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Fair Value Measurements and Derivative Instruments (Narrative) (Details) - USD ($)	3 Months Ended
	Mar. 31, 2019	Dec. 31, 2018
Derivative [Line Items]
Amount of ineffectiveness	$ 0
Collateral outstanding	0
Term Loan | Notes due December 2020
Derivative [Line Items]
Loan amount	300,000,000
Foreign exchange contracts
Derivative [Line Items]
Derivative notional amount	9,000,000	$ 8,000,000
Interest rate swaps | Cash Flow Hedge
Derivative [Line Items]
Derivative notional amount	$ 300,000,000

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Fair Value Measurements and Derivative Instruments (Derivative Instruments) (Details) - USD ($) $ in Thousands	Mar. 31, 2019	Dec. 31, 2018
Derivative [Line Items]
Total net derivative (liability) asset	$ (1,820)	$ 1,296
Total derivative assets
Derivative [Line Items]
Total net derivative (liability) asset	1,610	2,031
Total derivative liabilities
Derivative [Line Items]
Total net derivative (liability) asset	(3,430)	(735)
Foreign exchange contracts | Derivatives designated as hedging instruments | Other current assets and prepayments
Derivative [Line Items]
Total net derivative (liability) asset	175	61
Foreign exchange contracts | Derivatives designated as hedging instruments | Accounts payable and accrued liabilities
Derivative [Line Items]
Total net derivative (liability) asset	0	(104)
Foreign exchange contracts | Derivatives not designated as hedging instruments | Other current assets and prepayments
Derivative [Line Items]
Total net derivative (liability) asset	1,435	1,970
Foreign exchange contracts | Derivatives not designated as hedging instruments | Accounts payable and accrued liabilities
Derivative [Line Items]
Total net derivative (liability) asset	$ (3,430)	$ (631)

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Fair Value Measurements and Derivative Instruments (Foreign Exchange Contracts) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Derivative [Line Items]
Derivative Gain (Loss) Recognized in AOCL (Effective Portion)	$ 345	$ (146)
Gain (Loss) Reclassified from AOCL to Earnings (Effective Portion)	127	(87)
Revenue
Derivative [Line Items]
Gain (Loss) Reclassified from AOCL to Earnings (Effective Portion)	111	(3)
Cost of sales
Derivative [Line Items]
Gain (Loss) Reclassified from AOCL to Earnings (Effective Portion)	16	(84)
Interest Expense
Derivative [Line Items]
Gain (Loss) Reclassified from AOCL to Earnings (Effective Portion)	0	0
Foreign exchange contracts
Derivative [Line Items]
Derivative Gain (Loss) Recognized in AOCL (Effective Portion)	345	35
Foreign exchange contracts | Selling, general and administrative expense
Derivative [Line Items]
Derivative Gain (Loss) Recognized in Earnings	5,269	(4,713)
Interest rate swap
Derivative [Line Items]
Derivative Gain (Loss) Recognized in AOCL (Effective Portion)	$ 0	$ (181)

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Fair Value Measurements and Derivative Instruments (Fair Value of Debt) (Details) - USD ($) $ in Thousands	Mar. 31, 2019	Dec. 31, 2018
Carrying value
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt	$ 3,254,892	$ 3,265,608
Fair value
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt	$ 3,152,589	$ 3,003,678

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Restructuring Charges (Restructuring Charges) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Restructuring Costs
Balance Beginning	$ 15,449	$ 43,720
Expenses, net	3,598	904
Cash payments	(8,144)	(15,585)
Balance Ending	$ 10,903	29,039
Minimum
Restructuring Costs
Restructuring reserve, expected payment period	12 months
Maximum
Restructuring Costs
Restructuring reserve, expected payment period	24 months
Severance and benefits costs
Restructuring Costs
Balance Beginning	$ 13,641	42,151
Expenses, net	3,330	835
Cash payments	(7,191)	(15,008)
Balance Ending	9,780	27,978
Other exit costs
Restructuring Costs
Balance Beginning	1,808	1,569
Expenses, net	268	69
Cash payments	(953)	(577)
Balance Ending	$ 1,123	$ 1,061

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Debt (Schedule of Debt) (Details) - USD ($) $ in Thousands	Mar. 31, 2019	Dec. 31, 2018
Debt Instrument [Line Items]
Principal amount	$ 3,283,596	$ 3,296,138
Less: unamortized costs, net	28,704	30,530
Total debt	3,254,892	3,265,608
Less: current portion long-term debt	207,231	199,535
Long-term debt	$ 3,047,661	3,066,073
Notes due | Notes due September 2020
Debt Instrument [Line Items]
Interest rate	3.875%
Principal amount	$ 300,000	300,000
Notes due | Notes due October 2021
Debt Instrument [Line Items]
Interest rate	3.875%
Principal amount	$ 600,000	600,000
Notes due | Notes due May 2022
Debt Instrument [Line Items]
Interest rate	4.375%
Principal amount	$ 400,000	400,000
Notes due | Notes due April 2023
Debt Instrument [Line Items]
Interest rate	4.95%
Principal amount	$ 400,000	400,000
Notes due | Notes due March 2024
Debt Instrument [Line Items]
Interest rate	4.625%
Principal amount	$ 500,000	500,000
Notes due | Notes due January 2037
Debt Instrument [Line Items]
Interest rate	5.25%
Principal amount	$ 35,841	35,841
Notes due | Notes due March 2043
Debt Instrument [Line Items]
Interest rate	6.70%
Principal amount	$ 425,000	425,000
Term loans
Debt Instrument [Line Items]
Principal amount	617,500	630,000
Other debt
Debt Instrument [Line Items]
Principal amount	$ 5,255	$ 5,297

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Debt (Narrative) (Details) - USD ($)		3 Months Ended
	Apr. 17, 2019	Mar. 31, 2019
Subsequent Event
Debt Instrument [Line Items]
Principal amount	$ 1,700,000,000.0
Increase in interest rate	0.25%
Term loans
Debt Instrument [Line Items]
Repayments of debt		$ 13,000,000

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Pensions and Other Benefit Programs (Components of Net Periodic Benefit Cost (Income)) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Defined Benefit Pension Plans | United States
Defined Benefit Plan Disclosure [Line Items]
Service cost	$ 21	$ 37
Interest cost	15,878	15,616
Expected return on plan assets	(23,179)	(25,424)
Amortization of transition credit	0	0
Amortization of prior service (credit) cost	(15)	(15)
Amortization of net actuarial loss	7,036	8,076
Net periodic benefit (income) cost	(259)	(1,710)
Contributions to benefit plans	1,628	1,409
Defined Benefit Pension Plans | Foreign
Defined Benefit Plan Disclosure [Line Items]
Service cost	384	589
Interest cost	4,488	4,696
Expected return on plan assets	(8,764)	(9,185)
Amortization of transition credit	(2)	(2)
Amortization of prior service (credit) cost	63	(18)
Amortization of net actuarial loss	1,612	1,912
Net periodic benefit (income) cost	(2,219)	(2,008)
Contributions to benefit plans	8,210	9,210
Nonpension Postretirement Benefit Plans
Defined Benefit Plan Disclosure [Line Items]
Service cost	255	407
Interest cost	1,654	1,603
Expected return on plan assets	0	0
Amortization of transition credit	0	0
Amortization of prior service (credit) cost	80	88
Amortization of net actuarial loss	511	934
Net periodic benefit (income) cost	2,500	3,032
Contributions to benefit plans	$ 4,756	$ 4,795

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Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Income Tax Disclosure [Abstract]
Effective tax rate (percent)	120.80%	26.70%
Tax from Market Exits	$ 2,000
Loss on disposition of businesses	17,710	$ 0
Charge from valuation allowance for tax carryovers	2,000	2,000
Tax benefit from resolution of settlement	$ 2,000	$ 3,000
Percent decrease in unrecognized benefits, reasonably possible (up to)	30.00%

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Leased Assets and Liabilities (Operating and Finance Lease Assets and Liabilities) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Dec. 31, 2018
Lessee, Lease, Description [Line Items]
Operating	$ 152,139	$ 156,788
Finance	11,536	10,683
Total leased assets	163,675	167,471
Current operating lease liabilities	35,219	37,208
Noncurrent operating lease liabilities	124,873	127,237
Accounts payable and accrued liabilities	2,844	2,708
Other noncurrent liabilities	7,651	7,054
Total lease liabilities	$ 170,587	$ 174,207
Maximum
Lessee, Lease, Description [Line Items]
Term of contract	15 years
Option to extend	5 years

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Leased Assets and Liabilities (Lease Expense) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Leases [Abstract]
Operating lease expense	$ 12,091	$ 12,277
Amortization of leased assets	880	602
Interest on lease liabilities	172	118
Variable lease expense	5,864	5,142
Sublease income	(666)	(249)
Total expense	$ 18,341	$ 17,890

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Leased Assets and Liabilities (Lease Maturity) (Details) $ in Thousands	Mar. 31, 2019 USD ($)
Operating Leases
Remaining for year ending December 31, 2019	$ 32,088
Year ending December 31, 2020	35,873
Year ending December 31, 2021	28,825
Year ending December 31, 2022	20,484
Year ending December 31, 2023	14,086
Thereafter	57,329
Total	188,685
Less: present value discount	28,593
Lease liability	160,092
Finance Leases
Remaining for year ending December 31, 2019	2,643
Year ending December 31, 2020	2,935
Year ending December 31, 2021	2,543
Year ending December 31, 2022	1,992
Year ending December 31, 2023	1,348
Thereafter	569
Total	12,030
Less: present value discount	1,535
Lease liability	10,495
Total
Remaining for year ending December 31, 2019	34,731
Year ending December 31, 2020	38,808
Year ending December 31, 2021	31,368
Year ending December 31, 2022	22,476
Year ending December 31, 2023	15,434
Thereafter	57,898
Total	200,715
Less: present value discount	30,128
Lease liability	170,587
Lease not yet commenced	$ 2,000

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Leased Assets and Liabilities (Weighted-Average) (Details)	Mar. 31, 2019	Mar. 31, 2018
Weighted-average remaining lease term
Operating leases	7 years 1 month 6 days	5 years 10 months 24 days
Finance leases	4 years 1 month 6 days	3 years 9 months 18 days
Weighted-average discount rate
Operating leases	4.70%	4.70%
Finance leases	6.50%	6.20%

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Leased Assets and Liabilities (Supplemental Cash Flow Information) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Leases [Abstract]
Operating cash outflows - operating leases	$ 11,797	$ 11,751
Operating cash outflows - finance leases	172	118
Financing cash outflows - finance leases	745	564
Leased assets obtained in exchange for new lease obligations
Operating leases	8,153	2,996
Finance leases	$ 1,673	$ 1,072

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Stockholders’ Equity (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018	Jan. 01, 2018
Increase (Decrease) in Stockholders' Equity
Balances, beginning of period	$ 101,842	$ 35,166
Cumulative effect of accounting change			$ (12,207)
Net loss	(2,659)	59,970
Other comprehensive income (loss)	30,889	19,877
Dividends paid ($0.05 per common share)	(9,408)	(35,016)
Issuance of common stock	(1,950)	(3,409)
Conversion to common stock	0	0
Stock-based compensation expense	6,784	3,273
Repurchase of common stock	(39,142)
Balances, end of period	$ 86,356	$ 67,654
Dividends paid (USD per share)	$ 0.05	$ 0.1875
Preferred stock
Increase (Decrease) in Stockholders' Equity
Balances, beginning of period	$ 1	$ 1
Balances, end of period	1	1
Preference stock
Increase (Decrease) in Stockholders' Equity
Balances, beginning of period	396	441
Conversion to common stock	(8)	(19)
Balances, end of period	388	422
Common stock
Increase (Decrease) in Stockholders' Equity
Balances, beginning of period	323,338	323,338
Balances, end of period	323,338	323,338
Additional paid-in capital
Increase (Decrease) in Stockholders' Equity
Balances, beginning of period	121,475	138,367
Issuance of common stock	(18,925)	(21,607)
Conversion to common stock	(168)	(386)
Stock-based compensation expense	6,784	3,273
Balances, end of period	109,166	119,647
Retained earnings
Increase (Decrease) in Stockholders' Equity
Balances, beginning of period	5,279,682	5,078,494
Cumulative effect of accounting change			$ (12,207)
Net loss	(2,659)	59,970
Dividends paid ($0.05 per common share)	(9,408)	(35,016)
Balances, end of period	5,267,615	5,091,241
Accumulated other comprehensive loss
Increase (Decrease) in Stockholders' Equity
Balances, beginning of period	(948,961)	(794,478)
Other comprehensive income (loss)	30,889	19,877
Balances, end of period	(918,072)	(774,601)
Treasury stock
Increase (Decrease) in Stockholders' Equity
Balances, beginning of period	(4,674,089)	(4,710,997)
Issuance of common stock	16,975	18,198
Conversion to common stock	176	405
Repurchase of common stock	(39,142)
Balances, end of period	$ (4,696,080)	$ (4,692,394)

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Accumulated Other Comprehensive Income (Reclassifications) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Revenue	$ 868,402	$ 896,583
Interest expense, net	(27,602)	(32,014)
Income from continuing operations before taxes	6,872	70,278
Income tax benefit	(8,301)	(18,795)
Net (loss) income	(2,659)	59,970
Pension and Postretirement Benefit Plans	(300,982)	(302,810)
Reclassification out of Accumulated Other Comprehensive Loss | Cash flow hedges
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Revenue	111	(3)
Cost of sales	16	(84)
Interest expense, net	0	(507)
Income from continuing operations before taxes	127	(594)
Income tax benefit	32	(151)
Net (loss) income	95	(443)
Reclassification out of Accumulated Other Comprehensive Loss | Available for sale securities
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Interest expense, net	(23)	(24)
Income tax benefit	(6)	(6)
Net (loss) income	(17)	(18)
Reclassification out of Accumulated Other Comprehensive Loss | Pension and postretirement benefit plans
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Income from continuing operations before taxes	(9,285)	(10,975)
Income tax benefit	(2,649)	(2,803)
Net (loss) income	(6,636)	(8,172)
Reclassification out of Accumulated Other Comprehensive Loss | Transition credit
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Pension and Postretirement Benefit Plans	2	2
Reclassification out of Accumulated Other Comprehensive Loss | Prior service costs
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Pension and Postretirement Benefit Plans	(128)	(55)
Reclassification out of Accumulated Other Comprehensive Loss | Actuarial losses
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Pension and Postretirement Benefit Plans	$ (9,159)	$ (10,922)

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Accumulated Other Comprehensive Income (Changes) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Mar. 31, 2018
Accumulated Other Comprehensive Income (Loss), Net of Tax
Balances, beginning of period	$ 101,842	$ 35,166
Other comprehensive income (loss) before reclassifications	24,331	11,244
Reclassifications into earnings	6,558	8,633
Other comprehensive income, net of tax	30,889	19,877
Balances, end of period	86,356	67,654
Cash flow hedges
Accumulated Other Comprehensive Income (Loss), Net of Tax
Balances, beginning of period	191	(406)
Other comprehensive income (loss) before reclassifications	258	43
Reclassifications into earnings	(95)	443
Other comprehensive income, net of tax	163	486
Balances, end of period	354	80
Available for sale securities
Accumulated Other Comprehensive Income (Loss), Net of Tax
Balances, beginning of period	(3,061)	1,597
Other comprehensive income (loss) before reclassifications	2,799	(4,010)
Reclassifications into earnings	17	18
Other comprehensive income, net of tax	2,816	(3,992)
Balances, end of period	(245)	(2,395)
Pension and postretirement benefit plans
Accumulated Other Comprehensive Income (Loss), Net of Tax
Balances, beginning of period	(846,461)	(748,800)
Other comprehensive income (loss) before reclassifications	0	0
Reclassifications into earnings	6,636	8,172
Other comprehensive income, net of tax	6,636	8,172
Balances, end of period	(839,825)	(740,628)
Foreign currency adjustments
Accumulated Other Comprehensive Income (Loss), Net of Tax
Balances, beginning of period	(99,630)	(46,869)
Other comprehensive income (loss) before reclassifications	21,274	15,211
Reclassifications into earnings	0	0
Other comprehensive income, net of tax	21,274	15,211
Balances, end of period	(78,356)	(31,658)
Total
Accumulated Other Comprehensive Income (Loss), Net of Tax
Balances, beginning of period	(948,961)	(794,478)
Other comprehensive income, net of tax	30,889	19,877
Balances, end of period	$ (918,072)	$ (774,601)