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Schedule II - Valuation and Qualifying Accounts (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Valuation and qualifying accounts      
Balance at beginning of period $ 140.0 $ 149.2 $ 143.2
Expense 102.8 85.8 94.7
Deferral 55.3 11.4 (5.5)
Net write-offs (77.9) (106.4) (83.2)
Sale of business (0.1) 0.0 0.0
Balance at end of period $ 220.1 $ 140.0 $ 149.2