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Accounts Receivable
12 Months Ended
Dec. 31, 2019
Accounts Receivable [Abstract]  
Accounts Receivable Note 5 – Accounts Receivable

December 31,

2019

2018

Billed utility revenue

$

69,205 

$

68,347 

Other

5,285 

4,392 

74,490 

72,739 

Less allowance for doubtful accounts

7,353 

6,914 

Net accounts receivable

$

67,137 

$

65,825 

The Company’s utility customers are located principally in the following states: 47% in Pennsylvania, 15% in Ohio, 10% in North Carolina, 8% in Texas, and 8% in Illinois. No single customer accounted for more than one percent of the Company's regulated operating revenues during the years ended December 31, 2019, 2018, and 2017. The following table summarizes the changes in the Company’s allowance for doubtful accounts:

2019

2018

2017

Balance at January 1,

$

6,914

$

7,071

$

7,095

Amounts charged to expense

5,306

5,305

4,986

Accounts written off

(5,980)

(6,587)

(6,135)

Recoveries of accounts written off

1,113

1,125

1,125

Balance at December 31,

$

7,353

$

6,914

$

7,071