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Segment Reporting
9 Months Ended
Sep. 30, 2020
Segment Reporting [Abstract]  
Segment Reporting 12. Segment Reporting

Operating segments are defined as components of an enterprise about which separate financial information is available that is regularly reviewed by the chief operating decision maker in assessing performance and deciding how to allocate resources. Reportable segments consist of one or more operating segments with similar economic characteristics, products and services, production processes, type of customer, distribution system or regulatory environment.

We report our results of operations through two reportable segments: (i) Sales of VOIs and financing; and (ii) Resort operations and club management.

Our Sales of VOIs and financing segment includes our marketing and sales activities related to the VOIs that we own, our VOIs we acquire under just-in-time and secondary market inventory arrangements, our sales of VOIs through fee-for-service arrangements with third-party developers, our consumer financing activities in connection with sales of VOIs that we own, and our title services operations through a wholly-owned subsidiary.

Our Resort operations and club management segment includes our provision of management services activities for our Vacation Club and for a majority of the HOAs of the resorts within our Vacation Club. In connection with those services, we also provide club reservation services, services to owners and billing and collections services to our Vacation Club and certain HOAs. Additionally, we generate revenue within our resort operations and club management segment from our Traveler Plus program, food and beverage and other retail operations, our third-party rental services activities, and management of construction activities for certain of our fee-based developer clients.

The information provided for segment reporting is obtained from internal reports utilized by management. The presentation and allocation of results of operations may not reflect the actual economic costs of the segments as standalone businesses. Due to the nature of our business, assets are not allocated to a particular segment, and therefore management does not evaluate the balance sheet by segment. If a different basis of allocation were utilized, the relative contributions of the segments might differ but the relative trends in the segments’ operating results would, in management’s view, likely not be materially impacted.

The table below sets forth our segment information for the three months ended September 30, 2020 (in thousands):

Revenue:

Sales of
VOIs and
financing

Resort
operations
and club
management

Corporate
and other

Elimination


Total

Sales of VOIs

$

59,265

$

$

$

$

59,265

Fee-based sales commission revenue

22,119

22,119

Other fee-based services revenue

1,281

26,550

27,831

Cost reimbursements

15,684

15,684

Mortgage servicing revenue

1,403

(1,403)

Interest income

19,049

623

19,672

Total revenue

103,117

42,234

623

(1,403)

144,571

Costs and expenses:

Cost of VOIs sold

3,597

3,597

Net carrying cost of VOI inventory

8,580

(8,580)

Cost of other fee-based services

800

11,481

8,580

20,861

Cost reimbursements

15,684

15,684

Selling, general and administrative expenses

59,502

20,254

(406)

79,350

Mortgage servicing expense

997

(997)

Interest expense

3,910

3,409

7,319

Other expense, net

365

365

Total costs and expenses

77,386

27,165

24,028

(1,403)

127,176

(Loss) Income before non-controlling interest
  and (benefit) provision for income taxes

$

25,731

$

15,069

$

(23,405)

$

$

17,395

Add: Depreciation and amortization

1,405

208

Add: Severance

208

114

Segment Adjusted EBITDA (1)

$

27,344

$

15,391

(1)See Management’s Discussion and Analysis of Financial Condition and Results of Operations for information regarding Adjusted EBITDA, including how we define Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income.


The table below sets forth our segment information for the three months ended September 30, 2019 (in thousands):

Revenue:

Sales of
VOIs and
financing

Resort
operations
and club
management

Corporate
and other

Elimination


Total

Sales of VOIs

$

66,318

$

$

$

$

66,318

Fee-based sales commission revenue

60,478

60,478

Other fee-based services revenue

4,289

29,455

33,744

Cost reimbursements

17,883

17,883

Mortgage servicing revenue

1,588

(1,588)

Interest income

20,043

2,038

22,081

Other income, net

537

1,609

2,146

Total revenue

153,253

47,338

3,647

(1,588)

202,650

Costs and expenses:

Cost of VOIs sold

3,121

3,121

Net carrying cost of VOI inventory

5,878

(5,878)

Cost of other fee-based services

2,442

14,552

5,878

22,872

Cost reimbursements

17,883

17,883

Selling, general and administrative expenses

95,672

22,388

(27)

118,033

Mortgage servicing expense

1,561

(1,561)

Interest expense

5,062

5,326

10,388

Total costs and expenses

113,736

32,435

27,714

(1,588)

172,297

(Loss) Income before non-controlling interest

  and (benefit) provision for income taxes

$

39,517

$

14,903

$

(24,067)

$

$

30,353

Add: Depreciation and amortization

1,507

321

Add: Severance

594

238

Segment Adjusted EBITDA (1)

$

41,618

$

15,462

(1)See Management’s Discussion and Analysis of Financial Condition and Results of Operations for information regarding Adjusted EBITDA, including how we define Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income. 


The table below sets forth our segment information for the nine months ended September 30, 2020 (in thousands):

Revenue:

Sales of
VOIs and
financing

Resort
operations
and club
management

Corporate
and other

Elimination


Total

Sales of VOIs

$

113,447

$

$

$

$

113,447

Fee-based sales commission revenue

64,619

64,619

Other fee-based services revenue

5,353

78,205

83,558

Cost reimbursements

46,654

46,654

Mortgage servicing revenue

4,508

(4,508)

Interest income

58,258

3,388

61,646

Other income, net

41

41

Total revenue

246,185

124,859

3,429

(4,508)

369,965

Costs and expenses:

Cost of VOIs sold

8,734

8,734

Net carrying cost of VOI inventory

27,407

(27,407)

Cost of other fee-based services

2,989

30,711

27,407

61,107

Cost reimbursements

46,654

46,654

Selling, general and administrative expenses

174,969

48,603

(1,145)

222,427

Mortgage servicing expense

3,363

(3,363)

Interest expense

12,745

11,932

24,677

Total costs and expenses

230,207

77,365

60,535

(4,508)

363,599

(Loss) Income before non-controlling interest
  and (benefit) provision for income taxes

$

15,978

$

47,494

$

(57,106)

$

$

6,366

Add: Depreciation and amortization

4,447

588

Add: Severance

3,977

1,347

Segment Adjusted EBITDA (1)

$

24,402

$

49,429

(1)See Management’s Discussion and Analysis of Financial Condition and Results of Operations for information regarding Adjusted EBITDA, including how we define Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income. 


The table below sets forth our segment information for the nine months ended September 30, 2019 (in thousands):

Revenue:

Sales of
VOIs and
financing

Resort
operations
and club
management

Corporate
and other

Elimination


Total

Sales of VOIs

$

186,351

$

$

$

$

186,351

Fee-based sales commission revenue

161,033

161,033

Other fee-based services revenue

10,092

83,923

94,015

Cost reimbursements

48,933

48,933

Mortgage servicing revenue

4,621

(4,621)

Interest income

59,985

5,979

65,964

Other income, net

537

3,691

4,228

Total revenue

422,619

132,856

9,670

(4,621)

560,524

Costs and expenses:

Cost of VOIs sold

17,541

17,541

Net carrying cost of VOI inventory

18,853

(18,853)

Cost of other fee-based services

4,832

40,228

18,853

63,913

Cost reimbursements

48,933

48,933

Selling, general and administrative expenses

299,028

59,145

(507)

357,666

Mortgage servicing expense

4,114

(4,114)

Interest expense

15,391

14,564

29,955

Total costs and expenses

359,759

89,161

73,709

(4,621)

518,008

Income (loss) before non-controlling interest
  and provision (benefit) for income taxes

$

62,860

$

43,695

$

(64,039)

$

$

42,516

Add: Depreciation and amortization

4,577

1,050

Add: Severance

594

238

Add: Bass Pro Settlement

39,121

Segment Adjusted EBITDA (1)

$

107,152

$

44,983

(1)See Management’s Discussion and Analysis of Financial Condition and Results of Operations for information regarding Adjusted EBITDA, including how we define Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income.