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Segment Reporting
6 Months Ended
Jun. 30, 2020
Segment Reporting [Abstract]  
Segment Reporting 12. Segment Reporting

Operating segments are defined as components of an enterprise about which separate financial information is available that is regularly reviewed by the chief operating decision maker in assessing performance and deciding how to allocate resources. Reportable segments consist of one or more operating segments with similar economic characteristics, products and services, production processes, type of customer, distribution system or regulatory environment.

We report our results of operations through two reportable segments: (i) Sales of VOIs and financing; and (ii) Resort operations and club management.

Our Sales of VOIs and financing segment includes our marketing and sales activities related to the VOIs that we own, our VOIs we acquire under just-in-time and secondary market inventory arrangements, our sales of VOIs through fee-for-service arrangements with third-party developers, our consumer financing activities in connection with sales of VOIs that we own, and our title services operations through a wholly-owned subsidiary.

Our Resort operations and club management segment includes our provision of management services activities for our Vacation Club and for a majority of the HOAs of the resorts within our Vacation Club. In connection with those services, we also provide club reservation services, services to owners and billing and collections services to our Vacation Club and certain HOAs. Additionally, we generate revenue within our resort operations and club management segment from our Traveler Plus

program, food and beverage and other retail operations, our rental services activities, and management of construction activities for certain of our fee-based developer clients.

The information provided for segment reporting is obtained from internal reports utilized by management. The presentation and allocation of results of operations may not reflect the actual economic costs of the segments as standalone businesses. Due to the nature of our business, assets are not allocated to a particular segment, and therefore management does not evaluate the balance sheet by segment. If a different basis of allocation were utilized, the relative contributions of the segments might differ but the relative trends in the segments’ operating results would, in management’s view, likely not be materially impacted.

The table below sets forth our segment information for the three months ended June 30, 2020 (in thousands):

Revenue:

Sales of
VOIs and
financing

Resort
operations
and club
management

Corporate
and other

Elimination


Total

Sales of VOIs

$

9,054

$

$

$

$

9,054

Fee-based sales commission revenue

1,135

1,135

Other fee-based services revenue

1,349

25,064

26,413

Cost reimbursements

11,850

11,850

Mortgage servicing revenue

1,510

(1,510)

Interest income

19,061

1,047

20,108

Other income, net

273

273

Total revenue

32,109

36,914

1,320

(1,510)

68,833

Costs and expenses:

Cost of VOIs sold

1,038

1,038

Net carrying cost of VOI inventory

10,913

(10,913)

Cost of other fee-based services

719

6,903

10,913

18,535

Cost reimbursements

11,850

11,850

Selling, general and administrative expenses

32,329

9,115

(564)

40,880

Mortgage servicing expense

946

(946)

Interest expense

4,171

4,369

8,540

Total costs and expenses

50,116

18,753

13,484

(1,510)

80,843

(Loss) Income before non-controlling interest
  and (benefit) provision for income taxes

$

(18,007)

$

18,161

$

(12,164)

$

$

(12,010)

Add: Depreciation and amortization

1,483

190

Add: Severance

1,206

99

Segment Adjusted EBITDA (1)

$

(15,318)

$

18,450

(1)See Management’s Discussion and Analysis of Financial Condition and Results of Operations for information regarding Adjusted EBITDA, including how we define Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income.


The table below sets forth our segment information for the three months ended June 30, 2019 (in thousands):

Revenue:

Sales of
VOIs and
financing

Resort
operations
and club
management

Corporate
and other

Elimination


Total

Sales of VOIs

$

68,302

$

$

$

$

68,302

Fee-based sales commission revenue

55,343

55,343

Other fee-based services revenue

3,040

27,663

30,703

Cost reimbursements

14,007

14,007

Mortgage servicing revenue

1,544

(1,544)

Interest income

19,925

1,950

21,875

Other income, net

1,993

1,993

Total revenue

148,154

41,670

3,943

(1,544)

192,223

Costs and expenses:

Cost of VOIs sold

10,572

10,572

Net carrying cost of VOI inventory

5,288

(5,288)

Cost of other fee-based services

1,099

12,662

5,288

19,049

Cost reimbursements

14,007

14,007

Selling, general and administrative expenses

130,284

18,629

(370)

148,543

Mortgage servicing expense

1,174

(1,174)

Interest expense

5,070

4,991

10,061

Total costs and expenses

153,487

26,669

23,620

(1,544)

202,232

(Loss) Income before non-controlling interest

  and (benefit) provision for income taxes

$

(5,333)

$

15,001

$

(19,677)

$

$

(10,009)

Add: Depreciation and amortization

1,534

364

Add: Bass Pro Settlement

39,121

Segment Adjusted EBITDA (1)

$

35,322

$

15,365

(1)See Management’s Discussion and Analysis of Financial Condition and Results of Operations for information regarding Adjusted EBITDA, including how we define Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income. 


The table below sets forth our segment information for the six months ended June 30, 2020 (in thousands):

Revenue:

Sales of
VOIs and
financing

Resort
operations
and club
management

Corporate
and other

Elimination


Total

Sales of VOIs

$

54,182

$

$

$

$

54,182

Fee-based sales commission revenue

42,500

42,500

Other fee-based services revenue

4,072

51,655

55,727

Cost reimbursements

30,970

30,970

Mortgage servicing revenue

3,105

(3,105)

Interest income

39,209

2,765

41,974

Other income, net

406

406

Total revenue

143,068

82,625

3,171

(3,105)

225,759

Costs and expenses:

Cost of VOIs sold

5,137

5,137

Net carrying cost of VOI inventory

18,827

(18,827)

Cost of other fee-based services

2,189

19,230

18,827

40,246

Cost reimbursements

30,970

30,970

Selling, general and administrative expenses

115,467

28,349

(739)

143,077

Mortgage servicing expense

2,366

(2,366)

Interest expense

8,835

8,523

17,358

Total costs and expenses

152,821

50,200

36,872

(3,105)

236,788

(Loss) Income before non-controlling interest
  and (benefit) provision for income taxes

$

(9,753)

$

32,425

$

(33,701)

$

$

(11,029)

Add: Depreciation and amortization

3,042

380

Add: Severance

3,769

1,233

Segment Adjusted EBITDA (1)

$

(2,942)

$

34,038

(1)See Management’s Discussion and Analysis of Financial Condition and Results of Operations for information regarding Adjusted EBITDA, including how we define Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income. 


The table below sets forth our segment information for the six months ended June 30, 2019 (in thousands):

Revenue:

Sales of
VOIs and
financing

Resort
operations
and club
management

Corporate
and other

Elimination


Total

Sales of VOIs

$

120,033

$

$

$

$

120,033

Fee-based sales commission revenue

100,555

100,555

Other fee-based services revenue

5,768

54,503

60,271

Cost reimbursements

31,051

31,051

Mortgage servicing revenue

3,034

(3,034)

Interest income

39,942

3,941

43,883

Other income, net

2,082

2,082

Total revenue

269,332

85,554

6,023

(3,034)

357,875

Costs and expenses:

Cost of VOIs sold

14,420

14,420

Net carrying cost of VOI inventory

12,976

(12,976)

Cost of other fee-based services

2,309

25,757

12,976

41,042

Cost reimbursements

31,051

31,051

Selling, general and administrative expenses

203,355

36,757

(480)

239,632

Mortgage servicing expense

2,554

(2,554)

Interest expense

10,332

9,235

19,567

Total costs and expenses

245,946

56,808

45,992

(3,034)

345,712

Income (loss) before non-controlling interest
  and provision (benefit) for income taxes

$

23,386

$

28,746

$

(39,969)

$

$

12,163

Add: Depreciation and amortization

3,070

730

Add: Bass Pro Settlement

39,121

Segment Adjusted EBITDA (1)

$

65,577

$

29,476

(1)See Management’s Discussion and Analysis of Financial Condition and Results of Operations for information regarding Adjusted EBITDA, including how we define Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income.