CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2014	Mar. 31, 2013
Cash flows from operating activities:
Net (loss) income	$ (44)	$ 64
Adjustments to reconcile Net (loss) income to net cash provided by operating activities:
Capitalization of originated mortgage servicing rights	(25)	(74)
Net loss on mortgage servicing rights and related derivatives	73	11
Vehicle depreciation	300	302
Other depreciation and amortization	8	7
Origination of mortgage loans held for sale	(2,725)	(7,845)
Proceeds on sale of and payments from mortgage loans held for sale	3,003	8,506
Net gain on interest rate lock commitments, mortgage loans held for sale and related derivatives	(33)	(194)
Deferred income tax (benefit) expense	(26)	29
Other adjustments and changes in other assets and liabilities, net	(60)	27
Net cash provided by operating activities	471	833
Cash flows from investing activities:
Investment in vehicles	(409)	(447)
Proceeds on sale of investment vehicles	103	77
Net cash received (paid) on derivatives related to mortgage servicing rights	8	(21)
Proceeds on sale of mortgage servicing rights	4
Purchases of property and equipment	(3)	(11)
Purchases of restricted investments		(51)
Proceeds from sales and maturities of restricted investments		58
(Increase) decrease in restricted cash	(104)	15
Other, net	6	1
Net cash used in investing activities	(395)	(379)
Cash flows from financing activities:
Proceeds from secured borrowings	4,873	12,755
Principal payments on secured borrowings	(5,027)	(13,093)
Issuances of common stock	2
Cash paid for debt issuance costs	(9)	(2)
Distributions to noncontrolling interest		(15)
Other, net	(1)	(1)
Net cash used in financing activities	(162)	(356)
Effect of changes in exchange rates on Cash and cash equivalents	(4)
Net (decrease) increase in Cash and cash equivalents	(90)	98
Cash and cash equivalents at beginning of period	1,245	829
Cash and cash equivalents at end of period	$ 1,155	$ 927