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Transfers and Servicing of Mortgage Loans (Details 2) (USD $)
In Millions, unless otherwise specified
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2013
Sep. 30, 2012
Sep. 30, 2013
Sep. 30, 2012
Dec. 31, 2012
Activity in capitalized MSRs          
Balance, beginning of period     $ 1,022 $ 1,209 $ 1,209
Additions     209 244  
Changes in fair value due to:          
Realization of expected cash flows     (220) (199)  
Changes in market inputs or assumptions used in the valuation model     226 (252)  
Balance, end of period 1,237 1,002 1,237 1,002 1,022
Contractually specified servicing fees, late fees and other ancillary servicing revenue were recorded within Loan servicing income as follows:          
Servicing fees from capitalized portfolio 95 106 294 329  
Late fees 5 5 14 15  
Other ancillary servicing revenue 12 10 31 30  
Weighted average life of MSRs     5 years 9 months 18 days   4 years 3 months 18 days
Cash flows relating to loan sales in which the Company has continuing involvement          
Proceeds from new loan sales or securitizations     19,401 25,895  
Servicing fees from capitalized portfolio 95 106 294 329  
Other cash flows on retained interests       5  
Purchases of delinquent or foreclosed loans     (50) (70)  
Servicing advances     (1,003) (975)  
Repayment of servicing advances     946 942  
Realized Gain Loss on Sale          
Pre-tax gains related to sale or securitization of residential mortgage loans 214 263 642 689  
Mortgage servicing advances
         
Advance receivables          
Outstanding servicing advance receivables $ 536   $ 536   $ 293