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Transfers and Servicing of Mortgage Loans (Details 2) (USD $)
In Millions, unless otherwise specified
3 Months Ended 6 Months Ended 12 Months Ended
Jun. 30, 2013
Jun. 30, 2012
Jun. 30, 2013
Jun. 30, 2012
Dec. 31, 2012
Activity in capitalized MSRs          
Balance, beginning of period     $ 1,022 $ 1,209 $ 1,209
Additions     145 174  
Changes in fair value due to:          
Realization of expected cash flows     (157) (124)  
Changes in market inputs or assumptions used in the valuation model     237 (102)  
Balance, end of period 1,247 1,157 1,247 1,157 1,022
Contractually specified servicing fees, late fees and other ancillary servicing revenue were recorded within Loan servicing income as follows:          
Servicing fees from capitalized portfolio 99 111 199 223  
Late fees 4 5 9 10  
Other ancillary servicing revenue 9 8 19 20  
Weighted average life of MSRs     5 years 9 months 18 days   4 years 3 months 18 days
Cash flows relating to loan sales in which the Company has continuing involvement          
Proceeds from new loan sales or securitizations     13,805 18,149  
Servicing fees from capitalized portfolio 99 111 199 223  
Other cash flows on retained interests       5  
Purchases of delinquent or foreclosed loans     (37) (42)  
Servicing advances     (562) (651)  
Repayment of servicing advances     569 642  
Realized Gain Loss on Sale          
Pre-tax gains related to sale or securitization of residential mortgage loans 186 198 428 426  
Mortgage servicing advances
         
Advance receivables          
Outstanding servicing advance receivables $ 477   $ 477   $ 293