2.4.0.81170 - Disclosure - Segment Informationtruefalsefalse1false falsefalseD2013Q2YTDhttp://www.sec.gov/CIK0000077776duration2013-01-01T00:00:002013-06-30T00:00:001true 1us-gaap_SegmentReportingAbstractus-gaap_truenadurationfalsefalsefalsefalsefalsefalsefalsefalse1falsefalsefalse00falsefalsefalsexbrli:stringItemTypestringfalse02false 2us-gaap_SegmentReportingDisclosureTextBlockus-gaap_truenadurationfalsefalsefalsefalsefalsefalsefalsefalseterseLabel1falsefalsefalse00<div style="font-size:10.0pt;font-family:Times New Roman;"> <div style="BORDER-BOTTOM: windowtext 1pt solid; BORDER-LEFT: medium none; PADDING-BOTTOM: 1pt; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: medium none; BORDER-RIGHT: medium none; PADDING-TOP: 0in;"> <p style="BORDER-BOTTOM: medium none; TEXT-ALIGN: justify; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: medium none; BORDER-RIGHT: medium none; PADDING-TOP: 0in;"><b><font style="FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold;" size="2">17.&#160; Segment Information</font></b></p></div> <p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt;">&#160;</p> <p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt;"><font style="FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt;" size="2">Operations are conducted through three business segments: Mortgage Production, Mortgage Servicing and Fleet Management Services.</font></p> <p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt;">&#160;</p> <p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.45in;"><font style="FONT-FAMILY: Wingdings 2; FONT-SIZE: 8pt;" size="1">&#161;</font><font style="FONT-SIZE: 3pt;" size="1">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font> <b><font style="FONT-SIZE: 10pt; FONT-WEIGHT: bold;" size="2">Mortgage Production</font></b> <font style="FONT-SIZE: 10pt;" size="2">&#8212; provides mortgage loan origination services and sells mortgage loans.</font></p> <p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.45in;">&#160;</p> <p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.45in;"><font style="FONT-FAMILY: Wingdings 2; FONT-SIZE: 8pt;" size="1">&#161;</font><font style="FONT-SIZE: 3pt;" size="1">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font> <b><font style="FONT-SIZE: 10pt; FONT-WEIGHT: bold;" size="2">Mortgage Servicing</font></b> <font style="FONT-SIZE: 10pt;" size="2">&#8212; performs servicing activities for originated and purchased loans.</font></p> <p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.45in;">&#160;</p> <p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.45in;"><font style="FONT-FAMILY: Wingdings 2; FONT-SIZE: 8pt;" size="1">&#161;</font><font style="FONT-SIZE: 3pt;" size="1">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font> <b><font style="FONT-SIZE: 10pt; FONT-WEIGHT: bold;" size="2">Fleet Management Services</font></b> <font style="FONT-SIZE: 10pt;" size="2">&#8212; provides commercial fleet management services.</font></p> <p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.45in;">&#160;</p> <p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt;"><font style="FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt;" size="2">The heading Other includes certain income and expenses not allocated to the three reportable segments and intersegment eliminations.&#160; The operations of the Mortgage Production and Mortgage Servicing segments are located in the U.S, and the operations of the Fleet Management Services segment are located in the U.S. and Canada.</font></p> <p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt;">&#160;</p> <p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt;"><font style="FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt;" size="2">Management evaluates the operating results of each of the reportable segments based upon Net revenues and Segment profit or loss, which is presented as the Income or loss before income tax expense or benefit and after Net income or loss attributable to noncontrolling interest. 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