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Fair Value Measurements - Schedule of activity in assets and liabilities classified within Level Three of the valuation hierarchy (Details) - Level Three - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2017
Dec. 31, 2016
IRLCs, net    
Activity in assets classified within Level Three of the valuation hierarchy    
Balance, beginning of period $ 18 $ 21
Purchases, Issuances, Sales and Settlements:    
Purchases 0 0
Issuances 0 0
Sales 0 0
Settlements (213) (318)
Purchases, Issuances, Sales and Settlements Total (213) (318)
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) 200 315
Transfers into Level Three 0 0
Transfers out of Level Three 0 0
Balance, end of period 5 18
MLHS    
Activity in assets classified within Level Three of the valuation hierarchy    
Balance, beginning of period 47 39
Purchases, Issuances, Sales and Settlements:    
Purchases 7 13
Issuances 5 6
Sales (59) (24)
Settlements (12) (11)
Purchases, Issuances, Sales and Settlements Total (59) (16)
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) (3) 2
Transfers into Level Three 41 42
Transfers out of Level Three (17) (20)
Balance, end of period 9 47
MSRs    
Activity in assets classified within Level Three of the valuation hierarchy    
Balance, beginning of period 690 880
Purchases, Issuances, Sales and Settlements:    
Purchases 0 0
Issuances 36 60
Sales (131) (12)
Settlements 0 0
Purchases, Issuances, Sales and Settlements Total (95) 48
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) (119) (238)
Transfers into Level Three 0 0
Transfers out of Level Three 0 0
Balance, end of period 476 690
Gain on loans held for sale, net | IRLCs, net    
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) 200 315
Gain on loans held for sale, net | MLHS    
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) (3) (1)
Gain on loans held for sale, net | MSRs    
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) 0 0
Change in fair value of MSRs | IRLCs, net    
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) 0 0
Change in fair value of MSRs | MLHS    
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) 0 0
Change in fair value of MSRs | MSRs    
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) (119) (238)
Interest income | IRLCs, net    
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) 0 0
Interest income | MLHS    
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) 0 3
Interest income | MSRs    
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) 0 0
MSRs Secured Liability    
Activity in assets classified within Level Three of the valuation hierarchy    
Balance, beginning of period 0  
Purchases, Issuances, Sales and Settlements:    
Purchases 0  
Issuances (467)  
Sales 0  
Settlements 29  
Purchases, Issuances, Sales and Settlements Total (438)  
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) 19  
Transfers into Level Three 0  
Transfers out of Level Three 0  
Balance, end of period (419) 0
MSRs Secured Liability | Gain on loans held for sale, net    
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) 0  
MSRs Secured Liability | Change in fair value of MSRs    
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) 48  
MSRs Secured Liability | Interest income    
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) (29)  
Liability to Deliver MSRs    
Activity in assets classified within Level Three of the valuation hierarchy    
Balance, beginning of period 0  
Purchases, Issuances, Sales and Settlements:    
Purchases 0  
Issuances 0  
Sales 0  
Settlements 3  
Purchases, Issuances, Sales and Settlements Total 3  
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) (5)  
Transfers into Level Three 0  
Transfers out of Level Three 0  
Balance, end of period (2) $ 0
Liability to Deliver MSRs | Gain on loans held for sale, net    
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) (5)  
Liability to Deliver MSRs | Change in fair value of MSRs    
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) 0  
Liability to Deliver MSRs | Interest income    
Realized and unrealized gains (losses) included in:    
Realized and unrealized gains (losses) $ 0