EX-99.1 2 exhibit991-indb09x30x2021e.htm EX-99.1 - Q3 2021 EARNINGS PRESS RELEASE Document


Exhibit 99.1

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Shareholder Relations                 NEWS RELEASE
288 Union Street
Rockland, Ma. 02370

INDEPENDENT BANK CORP. REPORTS THIRD QUARTER NET INCOME OF $40.0 MILLION
Business line fundamentals drive solid performance
    
Rockland, Massachusetts (October 21, 2021) Independent Bank Corp. (Nasdaq Global Select Market: INDB), parent of Rockland Trust Company, today announced 2021 third quarter net income of $40.0 million, or $1.21 per diluted share, compared to net income of $37.6 million, or $1.14 per diluted share, reported for the second quarter of 2021. Third quarter results included merger-related costs of $1.9 million associated with the acquisition of Meridian Bancorp Inc. ("Meridian") and its subsidiary, East Boston Savings Bank, which is expected to close in the fourth quarter of 2021. Excluding merger-related costs, net of tax, operating net income was $41.4 million, or $1.25 per diluted share, for the third quarter of 2021 compared to operating net income of $38.8 million, or $1.17 per diluted share for the second quarter of 2021. Please refer to "Reconciliation of Net Income (GAAP) to Operating Net Income (Non-GAAP)" below for a reconciliation of net income to operating net income.

“We enjoyed another quarter of solid performance owing to our sound fundamentals,” said Christopher Oddleifson, the Chief Executive Officer of Independent Bank Corp. and Rockland Trust Company. “While remaining focused on organic growth and providing best-in-class customer services to our customers, we have been hard at work collaborating with our counterparts at East Boston Savings Bank to prepare for the anticipated fourth quarter closing of the transaction, and we continue to be excited by the prospects of the combined companies. I would like to thank each of my colleagues for their dedication and contributions toward ensuring Rockland Trust lives out its mission of being the bank Where Each Relationship Matters® .”

BALANCE SHEET
    
Total assets of $14.5 billion at September 30, 2021 increased by $339.1 million, or 2.4%, from the prior quarter, and by $1.4 billion, or 10.3%, as compared to the year ago period, driven by continued significant growth in deposits and cash balances. During the third quarter of 2021, the Company accelerated its deployment of a portion of this excess cash into investment securities.

Total loans at September 30, 2021 decreased by $131.0 million, or 1.5% (5.8% annualized), when compared to the prior quarter which was primarily attributable to a net reduction in Paycheck Protection Program ("PPP") loan balances. Exclusive of PPP loan activity, total loans declined $31.9 million, (1.5% annualized) reflecting ongoing heightened payoff activity, partially offset by continued strong closing activity. Excluding PPP loan activity, commercial loans increased $3.2 million, or 0.1% (0.2% annualized) during the third quarter, primarily due to growth in construction balances of $18.9 million, or 3.8%, and commercial and industrial of $13.3 million, or 1.07%, offset by a decrease in commercial real estate balances of $30.3 million, or 0.7%, from the prior quarter. New origination activity remained well diversified across various industries for the third quarter of 2021, with the largest volume of new loans attributable to residential development properties. On the consumer side, despite strong volumes of new loan originations, the low interest-rate environment and excess consumer liquidity positions continued to drive elevated payoff activity and historically low home equity line utilization rates, which
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led to decreases in both residential and home equity loan balances of $17.4 million and $17.9 million, respectively, when compared to the prior quarter.

Deposit balances of $12.3 billion at September 30, 2021 increased by $273.2 million, or 2.3% (9.0% annualized), from the prior quarter, reflecting continued robust new account activity in both consumer and business product categories, as well as increases on existing balances. With continued reduction in time deposit balances, core deposits increased to 92.0% of total deposits at September 30, 2021. This reduction in higher cost time deposits, combined with further rate reductions, contributed to a total cost of deposits for the third quarter of 0.05%, representing a reduction of two basis points when compared to the prior quarter.

The securities portfolio increased by $636.0 million, or 37.8%, when compared to the prior quarter, reflecting the aforementioned strategy to deploy a portion of excess cash balances into investment securities. Total purchases for the quarter were $733.1 million, offset by paydowns, calls, and maturities.

Total borrowings decreased by $14.7 million, or 8.5% when compared to the prior quarter reflecting repayments of outstanding debt, including the maturity of a $10 million advance from the Federal Home Loan Bank.

Stockholders' equity at September 30, 2021 increased by 0.8% (3.3% annualized), as compared to the prior quarter, reflecting continued strong earnings retention. Book value per share increased by $0.42, or 0.8%, to $53.14 during the third quarter as compared to the prior quarter. The Company's ratio of common equity to assets of 12.08% decreased by 19 basis points from the prior quarter and by 75 basis points from the year ago period, reflecting the significant growth in liquid assets. The Company's tangible book value per share at September 30, 2021 rose by $0.46, or 1.3%, from the prior quarter to $37.24, representing an increase of 5.9% from the year ago period. The Company's ratio of tangible common equity to tangible assets of 8.79% at September 30, 2021 represents a decrease of 10 basis points from the prior quarter and a decrease of 38 basis points from the year ago period. Please refer to Appendix A for a detailed reconciliation of Non-GAAP metrics.

NET INTEREST INCOME
        
Net interest income for the third quarter decreased to $90.1 million compared to $93.4 million for the prior quarter, driven primarily by a reduction in PPP fee recognition of $5.0 million, as $2.2 million was recognized in the third quarter compared to $7.2 million for the prior quarter. The combination of lower PPP fees and increased balances in short term, lower yielding assets in the third quarter compared to the prior quarter contributed to a 23 basis point reduction in average earning asset yields. This reduction resulted in a net interest margin decline of 21 basis points from the prior quarter to 2.78%. Please refer to Appendix C for additional details regarding the net interest margin.

NONINTEREST INCOME

Noninterest income of $26.5 million for the third quarter of 2021 was $1.5 million, or 6.0%, higher than the prior quarter. Significant changes in noninterest income for the third quarter compared to the prior quarter included the following:

Deposit account fees increased by $476,000, or 12.5%, primarily driven by overdraft fees.

Interchange and ATM fees increased by $373,000, or 12.2%, as a result of increased volume during the third quarter, reflecting a rise in customer spending.

Investment management income increased by $302,000, or 3.4%, due primarily to increased insurance commissions. Additionally, assets under management as of September 30, 2021 remained consistent with the prior quarter's record high level at $5.4 billion.

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Mortgage banking income grew by $120,000, or 4.4%, reflecting continued strong volume for the quarter, offset by a reduction in gain on sale margins.

Loan level derivative income increased by $470,000, due primarily to increased customer demand.

Other noninterest income decreased by $258,000, or 5.4%, primarily attributable to decreased unrealized gains on equity securities and income from other investments, partially offset by increases in commercial loan fees and income from like-kind exchanges.

NONINTEREST EXPENSE

Noninterest expense of $72.4 million for the third quarter of 2021 was $0.9 million, or 1.2% lower than the prior quarter. Significant changes in noninterest expense for the third quarter compared to the prior quarter included the following:

Salaries and employee benefits decreased by $400,000, or 0.9%, mainly due to decreases in payroll taxes and other commissions.

Occupancy and equipment decreased by $142,000, or 1.6%, mainly due to decreases in rent on leased property.

FDIC assessment increased by $205,000, or 26.5%, as the prior quarter benefited from a refund of prior period assessment fees of approximately $109,000, as well as an increased assessment base due to balance sheet growth.

The Company incurred merger and acquisition expenses of $1.9 million in the third quarter of 2021 and $1.7 million in the second quarter of 2021. All such costs were related to the Company's acquisition of Meridian.

Other noninterest expense decreased by 745,000, or 4.2%, primarily due to decreases in director equity compensation expense, legal fees, advertising, and provision for unfunded commitments, partially offset by increases in unrealized loss on equity securities, recruitment expense, and other miscellaneous expenses.

    The Company generated a return on average assets and a return on average common equity of 1.11% and 9.04%, respectively, for the third quarter of 2021, as compared to 1.08% and 8.70%, respectively, for the prior quarter. On an operating basis, return on average assets and return on average common equity were 1.15% and 9.35%, respectively, for the third quarter of 2021 as compared to 1.12% and 8.98%, respectively for the prior quarter.

The tax rate of 26.1% for the third quarter was higher than the prior quarter rate of 24.9%, which was primarily driven by an increase in forecasted full year 2021 earnings.

ASSET QUALITY

During the third quarter, the Company recorded total net charge-offs of $111,000, which amounted to less than 0.1% of average loans on an annualized basis. Nonperforming loans decreased by 4.2% to $45.8 million, or 0.52% of total loans at September 30, 2021, as compared to $47.8 million, or 0.53% of total loans, at June 30, 2021.

In addition, total loans subject to a payment deferral remained relatively consistent with the prior quarter, amounting to $222.9 million, or 2.5% of total loans at September 30, 2021, with the highest concentration remaining in the accommodation industry portfolio. The majority of the loans subject to a payment deferral at September 30, 2021 were characterized as current loans. Delinquency as a percentage of total loans increased ten
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basis points from the prior quarter, yet remained low at 0.21%. Please refer to Appendix E for additional details regarding loans whose terms have been modified as a result of the COVID-19 pandemic.

The Company recorded credit reserve releases of $10.0 million during the third quarter of 2021, reflecting continued improvement in both expected asset quality metrics and overall macro-economic assumptions. The allowance for credit losses on total loans was $92.2 million at September 30, 2021, or 1.05% of total loans, as compared to $102.4 million at June 30, 2021, or 1.15% of total loans. The allowance for credit losses as a percentage of total loans, excluding PPP loans, was 1.09% and 1.21% at September 30, 2021 and June 30, 2021, respectively. Please refer to Appendix D for information regarding loan exposures within industries deemed highly impacted by the COVID-19 pandemic.

CONFERENCE CALL INFORMATION

Christopher Oddleifson, Chief Executive Officer, Robert Cozzone, Chief Operating Officer, Mark Ruggiero, Chief Financial Officer, and Gerard Nadeau, President and Chief Commercial Banking Officer will host a conference call to discuss third quarter earnings at 10:00 a.m. Eastern Time on Friday, October 22, 2021. Internet access to the call is available on the Company’s website at www.RocklandTrust.com or via telephonic access by dial-in at 1-888-336-7153 reference: INDB. A replay of the call will be available by calling 1-877-344-7529, Replay Conference Number: 10159135 and will be available through October 29, 2021. Additionally, a webcast replay will be available until October 22, 2022.

ABOUT INDEPENDENT BANK CORP.
    
    Independent Bank Corp. (NASDAQ Global Select Market: INDB) is the holding company for Rockland Trust Company, a full-service commercial bank headquartered in Massachusetts. Rockland Trust was named to The Boston Globe's "Top Places to Work" 2020 list, an honor earned for the 12th consecutive year. In 2021, Rockland Trust was ranked the #1 Bank in Massachusetts according to Forbes World's Best Banks list for the second year in a row. Rockland Trust has a longstanding commitment to equity and inclusion. This commitment is underscored by initiatives such as Diversity and Inclusion leadership training, a colleague Allyship mentoring program, and numerous Employee Resource Groups focused on providing colleague support and education, reinforcing a culture of mutual respect and advancing professional development, and Rockland Trust's sponsorship of diverse community organizations through charitable giving and employee-based volunteerism. In addition, Rockland Trust is deeply committed to the communities it serves, as reflected in the overall "Outstanding" rating in its most recent Community Reinvestment Act performance evaluation. Rockland Trust offers a wide range of banking, investment, and insurance services. The Bank serves businesses and individuals through approximately 100 retail branches, commercial and residential lending centers, and investment management offices in eastern Massachusetts, including Greater Boston, the South Shore, Cape Cod and Islands, Worcester County, and Rhode Island. Rockland Trust also offers a full suite of mobile, online, and telephone banking services. Rockland Trust is an FDIC member and an Equal Housing Lender. To find out why Rockland Trust is the bank "Where Each Relationship Matters®," please visit RocklandTrust.com.

This press release contains certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 with respect to the financial condition, results of operations and business of the Company. These statements may be identified by such forward-looking terminology as “expect,” “achieve,” “plan,” “believe,” “future,” “positioned,” “continued,” “will,” “would,” “potential,” or similar statements or variations of such terms. Actual results may differ from those contemplated by these forward-looking statements.

Factors that may cause actual results to differ materially from those contemplated by such forward-looking statements include, but are not limited to:

further weakening in the United States economy in general and the regional and local economies within the New England region and the Company’s market area, including future weakening caused by the COVID-19 pandemic;
the length and extent of economic contraction as a result of the COVID-19 pandemic;
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unanticipated loan delinquencies, loss of collateral, decreased service revenues, and other potential negative effects on our business caused by severe weather, pandemics or other external events;
adverse changes or volatility in the local real estate market;
adverse changes in asset quality and any unanticipated credit deterioration in our loan portfolio including those related to one or more large commercial relationships;
failure to consummate or a delay in consummating the acquisition of Meridian, which is subject to standard closing conditions, including the receipt of regulatory approvals;
acquisitions, including the acquisition of Meridian, may not produce results at levels or within time frames originally anticipated and may result in unforeseen integration issues or impairment of goodwill and/or other intangibles;
additional regulatory oversight and related compliance costs, including the additional costs associated with the Company's increase in assets to over $10 billion;
changes in trade, monetary and fiscal policies and laws, including interest rate policies of the Board of Governors of the Federal Reserve System;
higher than expected tax expense, resulting from failure to comply with general tax laws and changes in tax laws;
changes in market interest rates for interest earning assets and/or interest bearing liabilities and changes related to the phase-out of LIBOR;
increased competition in the Company’s market areas;
adverse weather, changes in climate, natural disasters, the emergence of widespread health emergencies or pandemics, including the magnitude and duration of the COVID-19 pandemic, other public health crises or man-made events could negatively affect our local economies or disrupt our operations, which would have an adverse effect on our business or results of operations;
a deterioration in the conditions of the securities markets;
a deterioration of the credit rating for U.S. long-term sovereign debt;
inability to adapt to changes in information technology, including changes to industry accepted delivery models driven by a migration to the internet as a means of service delivery;
electronic fraudulent activity within the financial services industry, especially in the commercial banking sector;
adverse changes in consumer spending and savings habits;
the effect of laws and regulations regarding the financial services industry;
changes in laws and regulations (including laws and regulations concerning taxes, banking, securities and insurance) generally applicable to the Company’s business;
the Company's potential judgments, claims, damages, penalties, fines and reputational damage resulting from pending or future litigation and regulatory and government actions, including as a result of our participation in and execution of government programs related to the COVID-19 pandemic;
changes in accounting policies, practices and standards, as may be adopted by the regulatory agencies as well as the Public Company Accounting Oversight Board, the Financial Accounting Standards Board, and other accounting standard setters including, but not limited to, changes to how the Company accounts for credit losses;
cyber security attacks or intrusions that could adversely impact our businesses; and
other unexpected material adverse changes in our operations or earnings.

Further, the foregoing factors may be exacerbated by the ultimate impact of the COVID-19 pandemic, which is unknown at this time. Statements about the COVID-19 pandemic and its potential impact on our business, financial condition, liquidity and results of operations may constitute forward-looking statements and are subject to the risk that actual results may differ, possibly materially, from what is reflected in such statements due to factors and future developments that are uncertain, unpredictable and, in many cases, beyond our control, including the scope, duration and extent of the pandemic and any resurgences, actions taken by governmental authorities in response to the pandemic and the direct and indirect impact on the Company’s employees, customers, business and third-parties with which the Company conducts business.

The Company wishes to caution readers not to place undue reliance on any forward-looking statements as the Company’s business and its forward-looking statements involve substantial known and unknown risks and uncertainties described in the Company’s Annual Report on Form 10-K and subsequent Quarterly Reports on Form 10-Q (“Risk Factors”). Except as required by law, the Company disclaims any intent or obligation to update publicly any such forward-looking statements, whether in response to new information, future events or otherwise. Any public statements or disclosures by the Company following this release which modify or impact any of the forward-looking statements contained in this release will be deemed to modify or supersede such statements in this release. In addition to the information set forth in this press release, you should carefully consider the Risk Factors.

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    This press release contains financial information determined by methods other than in accordance with accounting principles generally accepted in the United States of America (“GAAP”). This information includes operating net income and operating earnings per share ("EPS"), operating return on average assets, operating return on average common equity, core net interest margin ("core margin"), tangible book value per share and the tangible common equity ratio.

Operating net income, operating EPS, operating return on average assets and operating return on average common equity exclude items that management believes are unrelated to the Company's core banking business such as merger and acquisition expenses, and other items, if applicable. Management uses operating net income and related ratios and operating EPS to measure the strength of the Company’s core banking business and to identify trends that may to some extent be obscured by such items. Management reviews its core margin to determine any items that may impact the net interest margin that may be one-time in nature or not reflective of its core operating environment, such as out-sized cash balances, unique low-yielding loans originated through government programs in response to the pandemic, or significant purchase accounting adjustments. Management believes that adjusting for these items to arrive at a core margin provides additional insight into the operating environment and how management decisions impact the net interest margin. Similarly, management reviews certain loan metrics such as growth rates and allowance as a percentage of total loans, adjusted to exclude loans that are not considered part of its core portfolio, which includes loans originated in association with government sponsored and guaranteed programs in response to the pandemic, to arrive at adjusted numbers more representative of the core growth of the portfolio and core reserve to loan ratio.

    Management also supplements its evaluation of financial performance with analysis of tangible book value per share (which is computed by dividing stockholders' equity less goodwill and identifiable intangible assets, or "tangible common equity", by common shares outstanding), the tangible common equity ratio (which is computed by dividing tangible common equity by "tangible assets", defined as total assets less goodwill and other intangibles). The Company has included information on tangible book value per share and the tangible common equity ratio because management believes that investors may find it useful to have access to the same analytical tools used by management.  As a result of merger and acquisition activity, the Company has recognized goodwill and other intangible assets in conjunction with business combination accounting principles.  Excluding the impact of goodwill and other intangibles in measuring asset and capital values for the ratios provided, along with other bank standard capital ratios, provides a framework to compare the capital adequacy of the Company to other companies in the financial services industry.

    These non-GAAP measures should not be viewed as a substitute for operating results and other financial measures determined in accordance with GAAP. An item which management deems to be noncore and excludes when computing these non-GAAP measures can be of substantial importance to the Company’s results for any particular quarter or year. The Company’s non-GAAP performance measures, including operating net income, operating EPS, operating return on average assets, operating return on average common equity, core margin, tangible book value per share and the tangible common equity ratio, are not necessarily comparable to non-GAAP performance measures which may be presented by other companies.

Contacts:

Chris Oddleifson
President and Chief Executive Officer
(781) 982-6660
                
Mark J. Ruggiero
Chief Financial Officer and
Chief Accounting Officer
(781) 982-6281

Category: Earnings Releases
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INDEPENDENT BANK CORP. FINANCIAL SUMMARY
CONSOLIDATED BALANCE SHEETS
(Unaudited, dollars in thousands)% Change% Change
September 30
2021
June 30
2021
September 30
2020
Sept 2021 vs.Sept 2021 vs.
Jun 2021Sept 2020
Assets
Cash and due from banks$138,148 $141,953 $125,103 (2.68)%10.43 %
Interest-earning deposits with banks1,869,683 2,114,477 1,142,934 (11.58)%63.59 %
Securities
Trading3,504 3,439 2,612 1.89 %34.15 %
Equities22,794 22,975 21,119 (0.79)%7.93 %
Available for sale1,427,210 794,516 423,478 79.63 %237.02 %
Held to maturity865,249 861,821 659,573 0.40 %31.18 %
Total securities2,318,757 1,682,751 1,106,782 37.80 %109.50 %
Loans held for sale 33,553 25,561 54,713 31.27 %(38.67)%
Loans
Commercial and industrial1,640,709 1,726,498 2,062,345 (4.97)%(20.44)%
Commercial real estate4,221,259 4,251,543 4,125,464 (0.71)%2.32 %
Commercial construction515,415 496,539 573,334 3.80 %(10.10)%
Small business184,138 182,863 167,632 0.70 %9.85 %
Total commercial6,561,521 6,657,443 6,928,775 (1.44)%(5.30)%
Residential real estate1,222,849 1,240,279 1,352,305 (1.41)%(9.57)%
Home equity - first position592,564 606,332 643,187 (2.27)%(7.87)%
Home equity - subordinate positions407,904 412,076 457,867 (1.01)%(10.91)%
Total consumer real estate2,223,317 2,258,687 2,453,359 (1.57)%(9.38)%
Other consumer23,175 22,858 23,059 1.39 %0.50 %
Total loans8,808,013 8,938,988 9,405,193 (1.47)%(6.35)%
Less: allowance for credit losses (92,246)(102,357)(115,625)(9.88)%(20.22)%
Net loans8,715,767 8,836,631 9,289,568 (1.37)%(6.18)%
Federal Home Loan Bank stock8,666 9,079 15,090 (4.55)%(42.57)%
Bank premises and equipment, net123,528 117,435 121,816 5.19 %1.41 %
Goodwill 506,206 506,206 506,206 — %— %
Other intangible assets19,055 20,370 24,543 (6.46)%(22.36)%
Cash surrender value of life insurance policies244,573 242,963 199,453 0.66 %22.62 %
Other assets555,375 496,781 587,457 11.79 %(5.46)%
Total assets$14,533,311 $14,194,207 $13,173,665 2.39 %10.32 %
Liabilities and Stockholders' Equity
Deposits
Noninterest-bearing demand deposits$4,590,492 $4,370,852 $3,715,528 5.03 %23.55 %
Savings and interest checking accounts4,484,208 4,445,903 3,912,703 0.86 %14.61 %
Money market2,399,878 2,352,897 2,164,436 2.00 %10.88 %
Time certificates of deposit785,562 817,319 1,058,641 (3.89)%(25.80)%
Total deposits12,260,140 11,986,971 10,851,308 2.28 %12.98 %
Borrowings
Federal Home Loan Bank borrowings25,675 35,693 145,765 (28.07)%(82.39)%
Long-term borrowings, net18,750 23,425 37,447 (19.96)%(49.93)%
Junior subordinated debentures, net62,853 62,852 62,850 — %— %
Subordinated debentures, net49,767 49,743 49,672 0.05 %0.19 %
Total borrowings157,045 171,713 295,734 (8.54)%(46.90)%
Total deposits and borrowings12,417,185 12,158,684 11,147,042 2.13 %11.39 %
Other liabilities360,172 293,901 336,899 22.55 %6.91 %
Total liabilities12,777,357 12,452,585 11,483,941 2.61 %11.26 %
Stockholders' equity
Common stock329 329 328 — %0.30 %
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Additional paid in capital949,316 948,130 944,218 0.13 %0.54 %
Retained earnings787,742 763,596 696,546 3.16 %13.09 %
Accumulated other comprehensive income, net of tax18,567 29,567 48,632 (37.20)%(61.82)%
Total stockholders' equity1,755,954 1,741,622 1,689,724 0.82 %3.92 %
Total liabilities and stockholders' equity$14,533,311 $14,194,207 $13,173,665 2.39 %10.32 %

CONSOLIDATED STATEMENTS OF INCOME
(Unaudited, dollars in thousands, except per share data)
Three Months Ended
% Change% Change
September 30
2021
June 30
2021
September 30
2020
Sept 2021 vs.Sept 2021 vs.
Jun 2021Sept 2020
Interest income
Interest on federal funds sold and short-term investments$815 $513 $254 58.87 %220.87 %
Interest and dividends on securities7,796 7,189 7,227 8.44 %7.87 %
Interest and fees on loans84,212 88,814 90,112 (5.18)%(6.55)%
Interest on loans held for sale193 186 326 3.76 %(40.80)%
Total interest income93,016 96,702 97,919 (3.81)%(5.01)%
Interest expense
Interest on deposits1,633 2,017 5,432 (19.04)%(69.94)%
Interest on borrowings1,292 1,331 1,604 (2.93)%(19.45)%
Total interest expense2,925 3,348 7,036 (12.63)%(58.43)%
Net interest income90,091 93,354 90,883 (3.50)%(0.87)%
Provision for credit losses (10,000)(5,000)7,500 100.00 %(233.33)%
Net interest income after provision for credit losses100,091 98,354 83,383 1.77 %20.04 %
Noninterest income
Deposit account fees4,298 3,822 3,428 12.45 %25.38 %
Interchange and ATM fees3,441 3,068 3,044 12.16 %13.04 %
Investment management9,174 8,872 7,571 3.40 %21.17 %
Mortgage banking income2,825 2,705 7,704 4.44 %(63.33)%
Increase in cash surrender value of life insurance policies1,596 1,589 1,314 0.44 %21.46 %
Loan level derivative income586 116 2,457 405.17 %(76.15)%
Other noninterest income4,537 4,795 3,829 (5.38)%18.49 %
Total noninterest income26,457 24,967 29,347 5.97 %(9.85)%
Noninterest expenses
Salaries and employee benefits42,235 42,635 38,409 (0.94)%9.96 %
Occupancy and equipment expenses8,564 8,706 9,273 (1.63)%(7.65)%
Data processing and facilities management1,673 1,686 1,567 (0.77)%6.76 %
FDIC assessment980 775 1,034 26.45 %(5.22)%
Merger and acquisition expense1,943 1,731 — 12.25 100.00%
Loss on termination of derivatives— — 684 n/a(100.00)
Other noninterest expenses17,024 17,769 15,691 (4.19)%8.50 %
Total noninterest expenses72,419 73,302 66,658 (1.20)%8.64 %
Income before income taxes54,129 50,019 46,072 8.22 %17.49 %
Provision for income taxes14,122 12,447 11,199 13.46 %26.10 %
Net Income$40,007 $37,572 $34,873 6.48 %14.72 %
Weighted average common shares (basic)33,043,716 33,033,578 32,951,918 
Common share equivalents15,554 21,270 24,758 
Weighted average common shares (diluted)33,059,270 33,054,848 32,976,676 
Basic earnings per share$1.21 $1.14 $1.06 6.14 %14.15 %
Diluted earnings per share$1.21 $1.14 $1.06 6.14 %14.15 %
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Reconciliation of Net Income (GAAP) to Operating Net Income (Non-GAAP):
Net income$40,007 $37,572 $34,873 
Noninterest expense components
Add - loss on termination of derivatives— — 684 
Add - merger and acquisition expenses1,943 1,731 — 
Noncore increases to income before taxes1,943 1,731 684 
Net tax benefit associated with noncore items (1)(546)(487)(192)
Noncore increases to net income1,397 1,244 492 
Operating net income (Non-GAAP)$41,404 $38,816 $35,365 6.67 %17.08 %
Diluted earnings per share, on an operating basis$1.25 $1.17 $1.07 6.84 %16.82 %
(1) The net tax benefit associated with noncore items is determined by assessing whether each noncore item is included or excluded from net taxable income and applying the Company's combined marginal tax rate to only those items included in net taxable income.
Performance ratios
Net interest margin (FTE)2.78 %2.99 %3.13 %
Return on average assets (GAAP) (calculated by dividing net income by average assets)1.11 %1.08 %1.07 %
Return on average assets on an operating basis (Non-GAAP) (calculated by dividing net operating net income by average assets)1.15 %1.12 %1.08 %
Return on average common equity (GAAP) (calculated by dividing net income by average common equity)9.04 %8.70 %8.21 %
Return on average common equity on an operating basis (Non-GAAP) (calculated by dividing net operating net income by average common equity)9.35 %8.98 %8.32 %

CONSOLIDATED STATEMENTS OF INCOME
(Unaudited, dollars in thousands, except per share data)
Nine Months Ended
% Change
September 30
2021
September 30
2020
Sept 2021 vs.
Sept 2020
Interest income
Interest on federal funds sold and short-term investments$1,654 $546 202.93 %
Interest and dividends on securities21,617 23,033 (6.15)%
Interest and fees on loans265,409 280,768 (5.47)%
Interest on loans held for sale675 917 (26.39)%
Total interest income289,355 305,264 (5.21)%
Interest expense
Interest on deposits6,361 23,351 (72.76)%
Interest on borrowings3,965 5,628 (29.55)%
Total interest expense10,326 28,979 (64.37)%
Net interest income279,029 276,285 0.99 %
Provision for credit losses(17,500)52,500 (133.33)%
Net interest income after provision for credit losses296,529 223,785 32.51 %
Noninterest income
Deposit account fees11,704 11,227 4.25 %
Interchange and ATM fees9,229 13,154 (29.84)%
Investment management26,350 21,696 21.45 %
Mortgage banking income11,270 13,570 (16.95)%
Increase in cash surrender value of life insurance policies4,508 3,902 15.53 %
Gain on life insurance benefits258 692 (62.72)%
Loan level derivative income875 8,918 (90.19)%
Other noninterest income12,476 10,813 15.38 %
Total noninterest income76,670 83,972 (8.70)%
Noninterest expenses
10


Salaries and employee benefits124,759 113,027 10.38 %
Occupancy and equipment expenses26,543 27,863 (4.74)%
Data processing and facilities management5,024 4,684 7.26 %
FDIC assessment2,805 1,537 82.50 %
Loss on termination of derivatives— 684 (100.00)%
Merger and acquisition expense3,674 — 100.00%
Other noninterest expenses52,598 52,310 0.55 %
Total noninterest expenses215,403 200,105 7.64 %
Income before income taxes157,796 107,652 46.58 %
Provision for income taxes38,506 21,126 82.27 %
Net Income$119,290 $86,526 37.87 %
Weighted average common shares (basic)33,024,386 33,358,879 
Common share equivalents18,238 27,871 
Weighted average common shares (diluted)33,042,624 33,386,750 
Basic earnings per share$3.61 $2.59 39.38 %
Diluted earnings per share$3.61 $2.59 39.38 %
Reconciliation of Net Income (GAAP) to Operating Net Income (Non-GAAP):
Net Income$119,290 $86,526 
Noninterest expense components
Add - loss on termination of derivatives— 684 
Add - merger and acquisition expenses 3,674 — 
Noncore increases to income before taxes3,674 684 
Net tax benefit associated with noncore items (1)(1,033)(192)
Noncore increases to net income$2,641 $492 
Operating net income (Non-GAAP)$121,931 $87,018 40.12 %
Diluted earnings per share, on an operating basis$3.69 $2.61 41.38 %
(1) The net tax benefit associated with noncore items is determined by assessing whether each noncore item is included or excluded from net taxable income and applying the Company's combined marginal tax rate to only those items included in net taxable income.
Performance ratios
Net interest margin (FTE)3.00 %3.36 %
Return on average assets (GAAP) (calculated by dividing net income by average assets)1.15 %0.93 %
Return on average assets on an operating basis (Non-GAAP) (calculated by dividing net operating net income by average assets)1.17 %0.94 %
Return on average common equity (GAAP) (calculated by dividing net income by average common equity)9.20 %6.80 %
Return on average common equity on an operating basis (Non-GAAP) (calculated by dividing net operating net income by average common equity)9.40 %6.84 %


11


ASSET QUALITY
(Unaudited, dollars in thousands)Nonperforming Assets At
September 30
2021
June 30
2021
September 30
2020
Nonperforming loans
Commercial & industrial loans$19,275 $20,831 $36,851 
Commercial real estate loans11,788 9,031 38,164 
Small business loans46 558 542 
Residential real estate loans10,872 12,786 16,229 
Home equity3,746 4,517 6,159 
Other consumer83 95 80 
Total nonperforming loans 45,810 47,818 98,025 
Total nonperforming assets$45,810 $47,818 $98,025 
Nonperforming loans/gross loans0.52 %0.53 %1.04 %
Nonperforming assets/total assets0.32 %0.34 %0.74 %
Allowance for credit losses/nonperforming loans201.37 %214.06 %117.95 %
Allowance for credit losses/total loans1.05 %1.15 %1.23 %
Delinquent loans/total loans0.21 %0.11 %0.31 %
Nonperforming Assets Reconciliation for the Three Months Ended
September 30
2021
June 30
2021
September 30
2020
Nonperforming assets beginning balance$47,818 $59,201 $48,814 
New to nonperforming4,613 2,233 60,850 
Loans charged-off(332)(481)(4,304)
Loans paid-off(3,488)(10,364)(5,050)
Loans restored to performing status(2,813)(2,771)(2,229)
Other12 — (56)
Nonperforming assets ending balance$45,810 $47,818 $98,025 

12


Net Charge-Offs (Recoveries)
Three Months EndedNine Months Ended
September 30
2021
June 30
2021
September 30
2020
September 30
2021
September 30
2020
Net charge-offs (recoveries)
Commercial and industrial loans$— $107 $184 $3,374 $138 
Commercial real estate loans— — 3,876 (57)3,876 
Small business loans33 31 47 119 186 
Residential real estate loans— — (1)(1)(2)
Home equity(49)24 (21)(38)(32)
Other consumer127 30 (34)249 469 
Total net charge-offs$111 $192 $4,051 $3,646 $4,635 
Net charge-offs to average loans (annualized)0.00 %0.01 %0.17 %0.05 %0.07 %
Troubled Debt Restructurings At
September 30
2021
June 30
2021
September 30
2020
Troubled debt restructurings on accrual status$15,950 $19,495 $17,521 
Troubled debt restructurings on nonaccrual status21,104 20,212 23,810 
Total troubled debt restructurings$37,054 $39,707 $41,331 
BALANCE SHEET AND CAPITAL RATIOS
September 30
2021
June 30
2021
September 30
2020
Gross loans/total deposits71.84 %74.57 %86.67 %
Common equity tier 1 capital ratio (1)13.46 %13.31 %12.41 %
Tier 1 leverage capital ratio (1)9.36 %9.41 %9.52 %
Common equity to assets ratio GAAP 12.08 %12.27 %12.83 %
Tangible common equity to tangible assets ratio (2)8.79 %8.89 %9.17 %
Book value per share GAAP $53.14 $52.72 $51.27 
Tangible book value per share (2)$37.24 $36.78 $35.17 
(1) Estimated number for September 30, 2021.
(2) See Appendix A for detailed reconciliation from GAAP to Non-GAAP ratios.
    


















13


INDEPENDENT BANK CORP. SUPPLEMENTAL FINANCIAL INFORMATION
(Unaudited, dollars in thousands)Three Months Ended
September 30, 2021June 30, 2021September 30, 2020
InterestInterestInterest
Average Earned/Yield/Average Earned/Yield/Average Earned/Yield/
BalancePaid (1)RateBalancePaid (1)RateBalancePaid (1)Rate
Interest-earning assets
Interest-earning deposits with banks, federal funds sold, and short term investments$2,135,031 $815 0.15 %$1,882,285 $513 0.11 %$997,921 $254 0.10 %
Securities
Securities - trading 3,498 — — %3,359 — — %2,607 — — %
Securities - taxable investments1,880,863 7,792 1.64 %1,514,336 7,184 1.90 %1,139,843 7,218 2.52 %
Securities - nontaxable investments (1)468 4.24 %555 4.34 %1,146 11 3.82 %
Total securities$1,884,829 $7,797 1.64 %$1,518,250 $7,190 1.90 %$1,143,596 $7,229 2.51 %
Loans held for sale30,143 193 2.54 %28,279 186 2.64 %50,709 326 2.56 %
Loans
Commercial and industrial (1)1,640,422 15,309 3.70 %1,944,026 20,351 4.20 %2,033,385 17,724 3.47 %
Commercial real estate (1)4,232,575 41,469 3.89 %4,196,171 41,532 3.97 %4,086,594 41,578 4.05 %
Commercial construction507,393 4,916 3.84 %514,935 4,777 3.72 %568,007 5,126 3.59 %
Small business181,953 2,341 5.10 %178,525 2,302 5.17 %168,662 2,303 5.43 %
Total commercial6,562,343 64,035 3.87 %6,833,657 68,962 4.05 %6,856,648 66,731 3.87 %
Residential real estate 1,231,606 10,955 3.53 %1,226,520 11,058 3.62 %1,387,055 13,436 3.85 %
Home equity1,007,371 9,043 3.56 %1,024,798 8,591 3.36 %1,107,685 9,658 3.47 %
Total consumer real estate2,238,977 19,998 3.54 %2,251,318 19,649 3.50 %2,494,740 23,094 3.68 %
Other consumer25,929 398 6.09 %22,471 411 7.34 %24,134 515 8.49 %
Total loans$8,827,249 $84,431 3.79 %$9,107,446 $89,022 3.92 %$9,375,522 $90,340 3.83 %
Total interest-earning assets$12,877,252 $93,236 2.87 %$12,536,260 $96,911 3.10 %$11,567,748 $98,149 3.38 %
Cash and due from banks144,556 142,198 124,482 
Federal Home Loan Bank stock8,904 9,410 15,090 
Other assets1,268,199 1,258,056 1,313,194 
Total assets$14,298,911 $13,945,924 $13,020,514 
Interest-bearing liabilities
Deposits
Savings and interest checking accounts$4,426,106 $338 0.03 %$4,339,645 $384 0.04 %$3,836,488 $838 0.09 %
Money market 2,375,492 443 0.07 %2,347,852 429 0.07 %2,087,822 945 0.18 %
Time deposits795,943 852 0.42 %843,090 1,204 0.57 %1,076,546 3,649 1.35 %
Total interest-bearing deposits$7,597,541 $1,633 0.09 %$7,530,587 $2,017 0.11 %$7,000,856 $5,432 0.31 %
Borrowings
Federal Home Loan Bank borrowings31,118 165 2.10 %35,704 191 2.15 %145,766 408 1.11 %
Long-term borrowings18,742 77 1.63 %23,417 94 1.61 %37,439 141 1.50 %
Junior subordinated debentures62,852 432 2.73 %62,852 429 2.74 %62,850 438 2.77 %
Subordinated debentures49,753 617 4.92 %49,730 618 4.98 %49,659 617 4.94 %
Total borrowings$162,465 $1,291 3.15 %$171,703 $1,332 3.11 %$295,714 $1,604 2.16 %
Total interest-bearing liabilities$7,760,006 $2,924 0.15 %$7,702,290 $3,349 0.17 %$7,296,570 $7,036 0.38 %
Noninterest-bearing demand deposits4,502,045 4,237,135 3,700,902 
Other liabilities280,754 273,449 332,937 
Total liabilities$12,542,805 $12,212,874 $11,330,409 
Stockholders' equity1,756,106 1,733,050 1,690,105 
14


Total liabilities and stockholders' equity$14,298,911 $13,945,924 $13,020,514 
Net interest income$90,312 $93,562 $91,113 
Interest rate spread (2)2.72 %2.93 %3.00 %
Net interest margin (3)2.78 %2.99 %3.13 %
Supplemental Information
Total deposits, including demand deposits$12,099,586 $1,633 $11,767,722 $2,017 $10,701,758 $5,432 
Cost of total deposits0.05 %0.07 %0.20 %
Total funding liabilities, including demand deposits$12,262,051 $2,924 $11,939,425 $3,349 $10,997,472 $7,036 
Cost of total funding liabilities0.09 %0.11 %0.25 %

(1) The total amount of adjustment to present interest income and yield on a fully tax-equivalent basis is $220,000, $209,000, and $230,000 for the three months ended September 30, 2021, June 30, 2021, and September 30, 2020, respectively, determined by applying the Company's marginal tax rates in effect during each respective quarter.
(2) Interest rate spread represents the difference between weighted average yield on interest-earning assets and the weighted average cost of interest-bearing liabilities.
(3) Net interest margin represents annualized net interest income as a percentage of average interest-earning assets.

15


Nine Months Ended
September 30, 2021September 30, 2020
InterestInterest
AverageEarned/Yield/AverageEarned/Yield/
BalancePaidRateBalancePaidRate
Interest-earning assets
Interest earning deposits with banks, federal funds sold, and short term investments$1,782,463 $1,654 0.12 %$599,827 $546 0.12 %
Securities
Securities - trading 3,267 — — %2,421 — — %
Securities - taxable investments1,550,859 21,603 1.86 %1,178,671 23,006 2.61 %
Securities - nontaxable investments (1)555 17 4.10 %1,176 34 3.86 %
Total securities$1,554,681 $21,620 1.86 %$1,182,268 $23,040 2.60 %
Loans held for sale35,953 675 2.51 %43,150 917 2.84 %
Loans
Commercial and industrial (1)1,898,100 58,706 4.14 %1,784,715 52,027 3.89 %
Commercial real estate (1)4,195,200 123,377 3.93 %4,050,154 129,800 4.28 %
Commercial construction525,652 14,976 3.81 %554,222 17,341 4.18 %
Small business178,294 6,924 5.19 %172,575 7,253 5.61 %
Total commercial6,797,246 203,983 4.01 %6,561,666 206,421 4.20 %
Residential real estate 1,242,991 34,449 3.71 %1,473,812 41,856 3.79 %
Home equity1,027,311 26,391 3.43 %1,125,817 31,617 3.75 %
Total consumer real estate2,270,302 60,840 3.58 %2,599,629 73,473 3.78 %
Other consumer23,382 1,241 7.10 %25,643 1,587 8.27 %
Total loans$9,090,930 $266,064 3.91 %$9,186,938 $281,481 4.09 %
Total interest-earning assets$12,464,027 $290,013 3.11 %$11,012,183 $305,984 3.71 %
Cash and due from banks147,269 122,302 
Federal Home Loan Bank stock9,516 17,645 
Other assets1,256,066 1,256,074 
Total assets$13,876,878 $12,408,204 
Interest-bearing liabilities
Deposits
Savings and interest checking accounts$4,292,992 $1,145 0.04 %$3,592,069 $3,873 0.14 %
Money market 2,337,445 1,393 0.08 %1,978,006 5,495 0.37 %
Time deposits848,143 3,823 0.60 %1,202,746 13,983 1.55 %
Total interest-bearing deposits$7,478,580 $6,361 0.11 %$6,772,821 $23,351 0.46 %
Borrowings
Federal Home Loan Bank borrowings34,185 544 2.13 %205,244 1,369 0.89 %
Long-term borrowings23,434 282 1.61 %61,240 1,045 2.28 %
Junior subordinated debentures62,852 1,287 2.74 %62,849 1,362 2.89 %
Subordinated debentures49,729 1,852 4.98 %49,635 1,852 4.98 %
Total borrowings$170,200 $3,965 3.11 %$378,968 $5,628 1.98 %
Total interest-bearing liabilities$7,648,780 $10,326 0.18 %$7,151,789 $28,979 0.54 %
Noninterest-bearing demand deposits4,213,764 3,257,058 
Other liabilities280,002 300,248 
Total liabilities$12,142,546 $10,709,095 
Stockholders' equity1,734,332 1,699,109 
16


Total liabilities and stockholders' equity$13,876,878 $12,408,204 
Net interest income$279,687 $277,005 
Interest rate spread (2)2.93 %3.17 %
Net interest margin (3)3.00 %3.36 %
Supplemental Information
Total deposits, including demand deposits$11,692,344 $6,361 $10,029,879 $23,351 
Cost of total deposits0.07 %0.31 %
Total funding liabilities, including demand deposits$11,862,544 $10,326 $10,408,847 $28,979 
Cost of total funding liabilities0.12 %0.37 %
(1) The total amount of adjustment to present interest income and yield on a fully tax-equivalent basis is $658,000 and $720,000 for the nine months ended September 30, 2021 and 2020, respectively.
(2) Interest rate spread represents the difference between weighted average yield on interest-earning assets and the weighted average cost of interest-bearing liabilities.
(3) Net interest margin represents annualized net interest income as a percentage of average interest-earning assets.

APPENDIX A: NON-GAAP Reconciliation of Balance Sheet Metrics

(Unaudited, dollars in thousands, except per share data)

    The following table summarizes the calculation of the Company's tangible common equity to tangible assets ratio, tangible book value per share, and loan and allowance metrics, exclusive of PPP loan balances at the dates indicated:
September 30
2021
June 30
2021
September 30
2020
Tangible common equity(Dollars in thousands, except per share data)
Stockholders' equity (GAAP)$1,755,954 $1,741,622 $1,689,724 (a)
Less: Goodwill and other intangibles525,261 526,576 530,749 
Tangible common equity$1,230,693 $1,215,046 $1,158,975 (b)
Tangible assets
Assets (GAAP)$14,533,311 $14,194,207 $13,173,665 (c)
Less: Goodwill and other intangibles525,261 526,576 530,749 
Tangible assets$14,008,050 $13,667,631 $12,642,916 (d)
Common Shares33,043,812 33,037,859 32,955,547 (e)
Common equity to assets ratio (GAAP)12.08 %12.27 %12.83 %(a/c)
Tangible common equity to tangible assets ratio (Non-GAAP)8.79 %8.89 %9.17 %(b/d)
Book value per share (GAAP)$53.14 $52.72 $51.27 (a/e)
Tangible book value per share (Non-GAAP)$37.24 $36.78 $35.17 (b/e)
Total loans (GAAP)$8,808,013 $8,938,988 $9,405,193 
Total loans, excluding PPP (Non-GAAP)$8,424,442 $8,456,338 $8,593,470 
Allowance as a % of total loans (GAAP)1.05 %1.15 %1.23 %
Allowance as a % of total loans, excluding PPP (Non-GAAP)1.09 %1.21 %1.35 %

17


APPENDIX B: Non-GAAP Reconciliation of Earnings Metrics

(Unaudited, dollars in thousands)

    The following table summarizes the impact of noncore items on the Company's calculation of noninterest income and noninterest expense, as well as the impact of noncore items on noninterest income as a percentage of total revenue and the efficiency ratio for the periods indicated:
Three Months EndedNine Months Ended
September 30
2021
June 30
2021
September 30
2020
September 30
2021
September 30
2020
Net interest income (GAAP)$90,091 $93,354 $90,883 $279,029 $276,285 (a)
Noninterest income (GAAP)$26,457 $24,967 $29,347 $76,670 $83,972 (b)
Noninterest income on an operating basis (Non-GAAP)$26,457 $24,967 $29,347 $76,670 $83,972 (c)
Noninterest expense (GAAP)$72,419 $73,302 $66,658 $215,403 $200,105 (d)
Less:
Merger and acquisition expense1,943 1,731 — 3,674 — 
Loss on termination of derivatives— — 684 — 684 
Noninterest expense on an operating basis (Non-GAAP)$70,476 $71,571 $65,974 $211,729 $199,421 (e)
Total revenue (GAAP)$116,548 $118,321 $120,230 $355,699 $360,257 (a+b)
Total operating revenue (Non-GAAP)$116,548 $118,321 $120,230 $355,699 $360,257 (a+c)
Ratios
Noninterest income as a % of total revenue (GAAP based)22.70 %21.10 %24.41 %21.55 %23.31 %(b/(a+b))
Noninterest income as a % of total revenue on an operating basis (Non-GAAP)22.70 %21.10 %24.41 %21.55 %23.31 %(c/(a+c))
Efficiency ratio (GAAP based)62.14 %61.95 %55.44 %60.56 %55.55 %(d/(a+b))
Efficiency ratio on an operating basis (Non-GAAP)60.47 %60.49 %54.87 %59.52 %55.36 %(e/(a+c))

18


APPENDIX C: Net Interest Margin Analysis & Non-GAAP Reconciliation of Core Margin


Three Months Ended
September 30, 2021June 30, 2021
VolumeInterestMargin Impact Volume InterestMargin Impact
(Dollars in thousands)
Reported total interest earning assets$12,877,252 $90,247 2.78 %$12,535,962 $93,564 2.99 %
Core adjustments:
PPP volume @ 1%(418,645)(1,064)(717,847)(1,794)
PPP fee amortization(2,242)(7,217)
Total PPP impact (418,645)(3,306)(0.01)%(717,847)(9,011)(0.12)%
Acquisition fair value accretion(1,927)(0.06)%(1,664)(0.06)%
Nonaccrual interest163 — %33 — %
Other noncore adjustments(415)(0.01)%(410)(0.01)%
Core margin (Non-GAAP)$12,458,607 $84,762 2.70 %$11,818,115 $82,512 2.80 %

19


APPENDIX D: Commercial Loan Portfolio Characteristics

Commercial Industries Highly Impacted by COVID-19 Pandemic

    While Rockland Trust is unable to know with certainty the direct, indirect, and likely far-reaching impacts of the COVID-19 pandemic, the Company continues to monitor daily the loan balances and the loan exposures for commercial loan categories deemed to be highly impacted by the pandemic (i.e., Accommodations, Food Services, Retail Trade, Other Services (except Public Administration) and Arts, Entertainments & Recreation). The Company does not have any material loan exposure to the Oil & Gas, Casino & Gambling, Aviation, or Cruise Line industries.

    The table below provides total outstanding balances of commercial loans as of September 30, 2021, within industries that the Company has deemed to be highly impacted by the COVID-19 pandemic:
Highly Impacted COVID-19 Industries - Balances
September 30, 2021
(Dollars in thousands)
Accommodations$388,083 
Food Services142,059 
Retail Trade527,957 
Other Services (except Public Administration)139,679 
Arts, Entertainment, and Recreation99,699 
Total (1)$1,297,477 
(1)Amounts presented above exclude $122.7 million of outstanding PPP loans.
Highly Impacted COVID-19 Industries - Details
September 30, 2021
(Dollars in thousands)
Accommodations
Balance$388,083 
Average borrower loan size$4,283 
% secured by real estate99.8 %
Weighted average loan to value54.0 %
Other information:
The accommodation portfolio consists of 65 properties representing a combination of flagged (61%) and non-flagged (39%) hotels, motels and inns.
Loans secured by hotel properties deemed to be located in areas of leisure comprise $146.6 million, or 38% of the hotel portfolio.
Approximately 89% of the balances outstanding are secured by properties located within the six New England states with the largest concentration in Massachusetts (60%).
Food Services
Balance$142,059 
Average borrower loan size$384 
% secured by real estate67.7 %
Weighted average loan to value50.5 %
Other information:
The food services portfolio includes full-service restaurants (55%), limited service restaurants and fast food (43%), and other types of food service (caterers, bars, mobile food service 2%).
20


Retail Trade
Balance$527,957 
Average borrower loan size$499 
% secured by real estate43.3 %
Weighted average loan to value57.4 %
Other information:
The retail trade portfolio consists broadly of food and beverage stores (47%), motor vehicle and parts dealers (24%), gasoline stations (14%). All other retailers account for 15% of the current outstanding balance.
Collateral for these loans varies and may consist of real estate, motor vehicles inventories, other types of inventories and general business assets.
Other Services (except Public Administration)
Balance$139,679 
Average borrower loan size$250 
% secured by real estate51.6 %
Weighted average loan to value48.8 %
Other information:
The other services portfolio consists of various for-profit and not-for-profit services diversified across religious, civic and social service organizations (43%), repair and maintenance businesses (31%) and other personal services, including beauty salons, laundry services, pet care and other types of services (26%).
Arts, Entertainment, and Recreation
Balance$99,699 
Average borrower loan size$793 
% secured by real estate85.5 %
Weighted average loan to value52.3 %
Other information:
Amusement, gambling and recreational industries make up a majority of this category (95%) and include amusement/theme parks, bowling centers, fitness centers, golf courses, marinas, and other recreational industries. Other industries including museums, performing arts, and spectator sports account for the remaining outstanding balances (5%).



















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Other Commercial Loan Portfolio Characteristics

    Average total loan size varies across the commercial portfolio with commercial real estate loans having an average size of $1.1 million, commercial and industrial loans having an average loan size of $140,000 and small business loans, which are each under $5.0 million, having an average loan size of $33,000. Additional details are provided below regarding loan sizes of the commercial real estate and commercial and industrial portfolios as of September 30, 2021:
Commercial Real Estate (Including Construction)
<$5M$5-10M$10-20M>$20MTotal
Dollar Amount (in '000s)$2,662,491 $922,711 $754,931 $396,541 $4,736,674 
# of loans4,052 131 56 16 4,255 
Commercial and Industrial (Including PPP)
<$5M$5-10M$10-20M>$20MTotal
Dollar Amount (in '000s)$1,094,040 $219,766 $301,941 $24,962 $1,640,709 
# of loans11,649 33 22 11,705 
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APPENDIX E: COVID-19 Related Modifications Details
Deferrals by Modification Type
Deferral of Principal and InterestDeferral of Principal OnlyDeferral of Interest OnlyTotal DeferralsTotal Portfolio% Deferral
(Dollars in thousands)
Commercial and industrial$2,300 $560 $1,165 $4,025 $1,640,709 0.2 %
Commercial real estate (1)7,950 210,335 — 218,285 4,736,674 4.6 %
Business banking— 588 — 588 184,138 0.3 %
Residential real estate— — — — 1,222,849 — %
Home equity— — — — 1,000,468 — %
Consumer— — — — 23,175 — %
Total active deferrals as of September 30, 2021
$10,250 $211,483 $1,165 $222,898 $8,808,013 2.5 %
(1) Balances include commercial construction deferrals.

Deferrals by Industry
September 30, 2021
(Dollars in thousands)
Highly Impacted Industries
Accommodation$167,685 
Arts, Entertainment, and Recreation14,964 
Total Highly Impacted Industries182,649 
Other Industries
Real Estate and Leasing39,661 
Transportation and Warehousing588 
Total Other Industries40,249 
Grand Total$222,898 



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