10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

__________________________

FORM 10-Q

(Mark One)

þ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended April 30, 2019

or

¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to  

Commission File Number: 1-8929

ABM INDUSTRIES INCORPORATED

(Exact name of registrant as specified in its charter)

Delaware		94-1369354
(State or other jurisdiction of incorporation or organization)		(I.R.S. Employer Identification No.)

__________________________

One Liberty Plaza, 7^th Floor

New York, New York 10006

(Address of principal executive offices)

(212) 297-0200

(Registrant’s telephone number, including area code)

None

(Former name, former address and former fiscal year, if changed since last report)

__________________________

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  þ    No  o

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  þ    No  o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer þ Accelerated filer ¨ Non-accelerated filer ¨ Smaller reporting company ¨ Emerging growth company ¨

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).   Yes   o  No þ

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading Symbol	Name of each exchange on which registered
Common Stock, $0.01 par value	ABM	New York Stock Exchange

Number of shares of the registrant’s common stock outstanding as of June 4, 2019: 66,357,643

ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES

TABLE OF CONTENTS

FORWARD-LOOKING STATEMENTS	1
PART I. FINANCIAL INFORMATION	3
Item 1. Consolidated Financial Statements	3
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations	29
Item 3. Quantitative and Qualitative Disclosures About Market Risk	50
Item 4. Controls and Procedures	50
PART II. OTHER INFORMATION	50
Item 1. Legal Proceedings	50
Item 1A. Risk Factors	50
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds	50
Item 3. Defaults Upon Senior Securities	50
Item 4. Mine Safety Disclosures	50
Item 5. Other Information	50
Item 6. Exhibits	51
SIGNATURES	52

FORWARD-LOOKING STATEMENTS

This Form 10-Q contains both historical and forward-looking statements regarding ABM Industries Incorporated (“ABM”) and its subsidiaries (collectively referred to as “ABM,” “we,” “us,” “our,” or the “Company”). We make forward-looking statements related to future expectations, estimates, and projections that are uncertain and often contain words such as “anticipate,” “believe,” “could,” “estimate,” “expect,” “forecast,” “intend,” “likely,” “may,” “outlook,” “plan,” “predict,” “should,” “target,” or other similar words or phrases. These statements are not guarantees of future performance and are subject to known and unknown risks, uncertainties, and assumptions that are difficult to predict. Particular risks and uncertainties that could cause our actual results to be materially different from those expressed in our forward-looking statements include those listed below.

• We may not realize the full extent of growth opportunities or potential synergies anticipated from the acquisition of GCA Services Group (“GCA”).

• We incurred a substantial amount of debt to complete the acquisition of GCA. To service our debt we will require a significant amount of cash. Our ability to generate cash depends on many factors beyond our control. We also depend on the profitability of our subsidiaries to satisfy our cash needs. If we cannot generate the required cash, we may not be able to make the necessary payments required to service our indebtedness or we may be required to suspend certain discretionary payments, including our dividend.

• Changes to our businesses, operating structure, financial reporting structure, or personnel relating to the implementation of our 2020Vision strategic transformation initiative, together with process and technology initiatives following the acquisition of GCA, may not have the desired effects on our financial condition and results of operations.

• Our success depends on our ability to gain profitable business despite competitive pressures and on our ability to preserve long-term client relationships.

• Our business success depends on our ability to attract and retain qualified personnel and senior management.

• Our use of subcontractors or joint venture partners to perform work under customer contracts exposes us to liability and financial risk.

• Our international business involves risks different from those we face in the United States that could have an effect on our results of operations and financial condition.

• Unfavorable developments in our class and representative actions and other lawsuits alleging various claims could cause us to incur substantial liabilities.

• We insure our insurable risks through a combination of insurance and self-insurance, and we retain a substantial portion of the risk associated with expected losses under these programs, which exposes us to volatility associated with those risks, including the possibility that changes in estimates of ultimate insurance losses could result in material charges against our earnings.

• Our risk management and safety programs may not have the intended effect of reducing our liability for personal injury or property loss.

• Impairment of goodwill and long-lived assets could have a material adverse effect on our financial condition and results of operations.

• Changes in general economic conditions, including changes in energy prices, government regulations, and changing consumer preferences, could reduce the demand for facility services and, as a result, reduce our earnings and adversely affect our financial condition.

• Our business may be materially affected by changes to fiscal and tax policies. Negative or unexpected tax consequences could adversely affect our results of operations.

• We may experience breaches of, or disruptions to, our information technology systems or those of our third-party providers or clients, or other compromises of our data that could adversely affect our business.

• A significant number of our employees are covered by collective bargaining agreements that could expose us to potential liabilities in relationship to our participation in multiemployer pension plans, requirements to make contributions to other benefit plans, and the potential for strikes, work slowdowns or similar activities, and union-organizing drives.

• If we fail to maintain proper and effective internal control over financial reporting in the future, our ability to produce accurate and timely financial statements could be negatively impacted, which could harm our operating results and investor perceptions of our Company and as a result may have a material adverse effect on the value of our common stock.

• Our business may be negatively impacted by adverse weather conditions.

1

• Catastrophic events, disasters, and terrorist attacks could disrupt our services.

• Actions of activist investors could disrupt our business.

The list of factors above is illustrative and by no means exhaustive. Additional information regarding these and other risks and uncertainties we face is contained in our Annual Report on Form 10-K for the year ended October 31, 2018 and in other reports we file from time to time with the Securities and Exchange Commission (including all amendments to those reports).

We urge readers to consider these risks and uncertainties in evaluating our forward-looking statements. We caution readers not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. We undertake no obligation to publicly update any forward-looking statements, whether as a result of new information, future events, or otherwise, except as required by law.

2

PART I. FINANCIAL INFORMATION

ITEM 1. CONSOLIDATED FINANCIAL STATEMENTS.

ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

(UNAUDITED)

(in millions, except share and per share amounts)	April 30, 2019			October 31, 2018
ASSETS
Current assets
Cash and cash equivalents	$	53.7		$	39.1
Trade accounts receivable, net of allowances of $20.4 and $19.2 at April 30, 2019 and October 31, 2018, respectively	1,048.0			1,014.1
Costs incurred in excess of amounts billed	53.8			—
Prepaid expenses	74.5			80.8
Other current assets	50.9			37.0
Total current assets	1,280.9			1,171.0
Other investments	14.5			16.3
Property, plant and equipment, net of accumulated depreciation of $176.6 and $153.9 at April 30, 2019 and October 31, 2018, respectively	143.6			140.1
Other intangible assets, net of accumulated amortization of $280.6 and $250.4 at April 30, 2019 and October 31, 2018, respectively	325.8			355.7
Goodwill	1,836.0			1,834.8
Other noncurrent assets	129.1			109.6
Total assets	$	3,729.9		$	3,627.5
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities
Current portion of long-term debt, net	$	47.1		$	37.0
Trade accounts payable	232.7			221.9
Accrued compensation	156.2			172.1
Accrued taxes—other than income	74.4			56.0
Insurance claims	158.5			149.5
Income taxes payable	7.2			3.2
Other accrued liabilities	175.0			152.7
Total current liabilities	851.1			792.5
Long-term debt, net	905.5			902.0
Deferred income tax liability, net	32.6			37.8
Noncurrent insurance claims	370.3			360.8
Other noncurrent liabilities	70.9			62.9
Noncurrent income taxes payable	18.0			16.9
Total liabilities	2,248.5			2,172.9
Commitments and contingencies
Stockholders’ Equity
Preferred stock, $0.01 par value; 500,000 shares authorized; none issued	—			—
Common stock, $0.01 par value; 100,000,000 shares authorized; 66,330,804 and 66,004,361 shares issued and outstanding at April 30, 2019 and October 31, 2018, respectively	0.7			0.7
Additional paid-in capital	700.6			691.8
Accumulated other comprehensive loss, net of taxes	(15.7		)	(9.0		)
Retained earnings	795.9			771.2
Total stockholders’ equity	1,481.4			1,454.6
Total liabilities and stockholders’ equity	$	3,729.9		$	3,627.5

See accompanying notes to unaudited consolidated financial statements.

3

ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(UNAUDITED)

	Three Months Ended April 30,						Six Months Ended April 30,
(in millions, except per share amounts)	2019			2018			2019			2018
Revenues	$	1,594.7		$	1,580.8		$	3,202.6		$	3,169.2
Operating expenses	1,414.2			1,405.8			2,860.2			2,835.1
Selling, general and administrative expenses	108.4			107.8			221.1			216.8
Restructuring and related expenses	2.7			5.3			6.5			19.6
Amortization of intangible assets	14.8			16.7			30.0			32.9
Operating profit	54.5			45.3			84.8			64.8
Income from unconsolidated affiliates	0.8			1.0			1.7			1.6
Interest expense	(12.8		)	(13.8		)	(26.3		)	(28.1		)
Income from continuing operations before income taxes	42.5			32.5			60.2			38.2
Income tax (provision) benefit	(12.6		)	(7.1		)	(17.3		)	15.1
Income from continuing operations	29.9			25.4			42.9			53.3
(Loss) income from discontinued operations, net of taxes	(0.2		)	1.2			(0.2		)	1.1
Net income	29.7			26.6			42.7			54.4
Other comprehensive income (loss)
Interest rate swaps	(3.5		)	4.6			(12.2		)	23.2
Foreign currency translation	(0.9		)	(4.5		)	2.2			5.0
Income tax benefit (provision)	1.0			(1.2		)	3.3			(6.3		)
Comprehensive income	$	26.3		$	25.5		$	36.0		$	76.3
Net income per common share — Basic
Income from continuing operations	$	0.45		$	0.38		$	0.65		$	0.81
Income from discontinued operations	—			0.02			—			0.02
Net income	$	0.45		$	0.40		$	0.64		$	0.83
Net income per common share — Diluted
Income from continuing operations	$	0.45		$	0.38		$	0.64		$	0.80
Income from discontinued operations	—			0.02			—			0.02
Net income	$	0.45		$	0.40		$	0.64		$	0.82
Weighted-average common and common equivalent shares outstanding
Basic	66.5			66.0			66.4			66.0
Diluted	66.8			66.2			66.7			66.3

See accompanying notes to unaudited consolidated financial statements.

4

ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(UNAUDITED)

	Three Months Ended April 30,								Six Months Ended April 30,
	2019				2018				2019				2018
(in millions, except per share amounts)	Shares	Amount			Shares	Amount			Shares	Amount			Shares	Amount
Common Stock
Balance, beginning of period	66.2	$	0.7		65.7	$	0.7		66.0	$	0.7		65.5	$	0.7
Stock issued under employee stock purchase and share-based compensation plans	0.1	—			—	—			0.3	—			0.2	—
Balance, end of period	66.3	0.7			65.7	0.7			66.3	0.7			65.7	0.7
Additional Paid-in Capital
Balance, beginning of period		694.1				677.1				691.8				675.2
Stock issued (taxes withheld) under employee stock purchase and share-based compensation plans, net		2.2				1.4				—				(0.4		)
Share-based compensation expense		4.3				4.5				8.8				8.3
Balance, end of period		700.6				683.1				700.6				683.1
Accumulated Other Comprehensive (Loss) Income, Net of Taxes
Balance, beginning of period		(12.2		)		2.7				(9.0		)		(20.3		)
Other comprehensive (loss) income		(3.4		)		(1.1		)		(6.7		)		21.9
Balance, end of period		(15.7		)		1.6				(15.7		)		1.6
Retained Earnings
Balance, beginning of period		778.6				736.2				771.2				720.1
Net income		29.7				26.6				42.7				54.4
Dividends
Common stock ($0.180, $0.175, $0.360, and $0.350 per share)		(11.9		)		(11.5		)		(23.8		)		(23.0		)
Stock issued under share-based compensation plans		(0.5		)		(0.1		)		(0.7		)		(0.3		)
Cumulative effect adjustment for adoption of Accounting Standards Update 2014-09		—				—				6.5				—
Balance, end of period		795.9				751.2				795.9				751.2
Total Stockholders’ Equity		$	1,481.4			$	1,436.6			$	1,481.4			$	1,436.6

See accompanying notes to unaudited consolidated financial statements.

5

ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

(UNAUDITED)

	Six Months Ended April 30,
(in millions)	2019			2018
Cash flows from operating activities
Net income	$	42.7		$	54.4
Loss (income) from discontinued operations, net of taxes	0.2			(1.1		)
Income from continuing operations	42.9			53.3
Adjustments to reconcile income from continuing operations to net cash provided by operating activities of continuing operations
Depreciation and amortization	53.9			57.5
Proceeds from termination of interest rate swaps	—			25.9
Deferred income taxes	(4.4		)	(23.3		)
Share-based compensation expense	8.8			8.3
Provision for bad debt	2.4			3.9
Discount accretion on insurance claims	0.4			0.4
Loss on sale of assets	0.1			0.4
Income from unconsolidated affiliates	(1.7		)	(1.6		)
Distributions from unconsolidated affiliates	3.5			0.1
Changes in operating assets and liabilities, net of effects of acquisitions
Trade accounts receivable and costs incurred in excess of amounts billed	(90.0		)	28.7
Prepaid expenses and other current assets	(12.3		)	0.4
Other noncurrent assets	(6.5		)	1.3
Trade accounts payable and other accrued liabilities	22.8			(37.2		)
Insurance claims	18.1			9.7
Income taxes payable	13.5			2.6
Other noncurrent liabilities	5.0			1.7
Total adjustments	13.6			78.8
Net cash provided by operating activities of continuing operations	56.5			132.2
Net cash (used in) provided by operating activities of discontinued operations	(0.2		)	1.1
Net cash provided by operating activities	56.3			133.3
Cash flows from investing activities
Additions to property, plant and equipment	(27.5		)	(22.1		)
Proceeds from sale of assets	0.4			0.2
Adjustments to purchase and sale of business	—			(1.8		)
Investments in unconsolidated affiliates	—			(0.6		)
Net cash used in investing activities	(27.1		)	(24.4		)
Cash flows from financing activities
Taxes withheld from issuance of share-based compensation awards, net	(0.7		)	(0.7		)
Dividends paid	(23.8		)	(23.0		)
Deferred financing costs paid	—			(0.1		)
Borrowings from credit facility	665.8			468.5
Repayment of borrowings from credit facility	(653.8		)	(541.0		)
Changes in book cash overdrafts	(4.1		)	(4.8		)
Financing of energy savings performance contracts	3.4			—
Repayment of capital lease obligations	(1.8		)	(1.7		)
Net cash used in financing activities	(15.0		)	(102.7		)
Effect of exchange rate changes on cash and cash equivalents	0.4			0.8
Net increase in cash and cash equivalents	14.6			6.9
Cash and cash equivalents at beginning of year	39.1			62.8
Cash and cash equivalents at end of period	$	53.7		$	69.7

See accompanying notes to unaudited consolidated financial statements.

6

ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(UNAUDITED)

1.THE COMPANY AND NATURE OF OPERATIONS

ABM Industries Incorporated, which operates through its subsidiaries (collectively referred to as “ABM,” “we,” “us,” “our,” or the “Company”), is a leading provider of integrated facility services with a mission to make a difference, every person, every day. We are organized into five industry groups and one Technical Solutions segment:

Through these groups, we offer janitorial, facilities engineering, parking, and specialized mechanical and electrical technical solutions, on a standalone basis or in combination with other services.

2. BASIS OF PRESENTATION AND SIGNIFICANT ACCOUNTING POLICIES

Basis of Presentation

The accompanying unaudited consolidated financial statements have been prepared in accordance with (i) United States generally accepted accounting principles (“U.S. GAAP”) for interim financial information and (ii) the instructions to Form 10-Q and Article 10 of Regulation S-X. In the opinion of our management, our unaudited consolidated financial statements and accompanying notes (the “Financial Statements”) include all normal recurring adjustments that are necessary for the fair statement of the interim periods presented. Interim results of operations are not necessarily indicative of results for the full year. The Financial Statements should be read in conjunction with our audited consolidated financial statements (and notes thereto) in our Annual Report on Form 10-K for the year ended October 31, 2018 (“Annual Report”). Unless otherwise indicated, all references to years are to our fiscal year, which ends on October 31.

Discontinued Operations

Following the sale of our Security business in 2015, we record all costs associated with this former business in discontinued operations. Such costs generally relate to litigation we retained and insurance reserves.

Prior Year Reclassifications

Effective November 1, 2018, we have modified the presentation of inter-segment revenues, which are recorded at cost with no associated intercompany profit or loss and are eliminated in consolidation. Our prior period segment data in Note 11, “Segment Information,” has been reclassified to conform with our fiscal 2019 presentation. These changes had no impact on our previously reported consolidated financial statements.

Rounding

We round amounts in the Financial Statements to millions and calculate all percentages and per-share data from the underlying whole-dollar amounts. Thus, certain amounts may not foot, crossfoot, or recalculate based on reported numbers due to rounding.

7

Management Reimbursement Revenue by Segment

We operate certain parking facilities under managed location arrangements. Under these arrangements, we manage the parking facility for a management fee and pass through the revenue and expenses associated with the facility to the owner. See Note 3, “Revenue,” for further details regarding managed location arrangement considerations under the new revenue standards. These revenues and expenses are reported in equal amounts as costs reimbursed from our managed locations:

	Three Months Ended April 30,				Six Months Ended April 30,
(in millions)	2019		2018		2019		2018
Business & Industry	$	64.2	$	63.5	$	130.5	$	126.5
Aviation	23.5		27.6		47.6		53.1
Healthcare	5.1		5.0		9.8		9.9
Total	$	92.8	$	96.1	$	188.0	$	189.4

Recently Adopted Accounting Standards

Our significant accounting policies are described in Note 2, “Basis of Presentation and Significant Accounting Policies,” in our Annual Report. There have been no material changes to our significant accounting policies during the six months endedApril 30, 2019, other than those described below.

Revenue from Contracts with Customers

In May 2014, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2014-09, Revenue from Contracts with Customers (Topic 606) and subsequently issued several ASUs further updating Topic 606.

Additionally, in May 2017, the FASB issued ASU 2017-10, Service Concession Arrangements (Topic 853): Determining the Customer of the Operation Services, to clarify how operating entities should determine the customer of operation services for transactions within the scope of this guidance, which U.S. GAAP did not address prior to this ASU. The amendment eliminates diversity in practice by clarifying that the grantor is the customer of the operation services in all cases for those arrangements. We determined that revenue we generate from service concession arrangements, primarily from certain parking arrangements, will be accounted for under this guidance. We adopted the amendments in this update in conjunction with the adoption of Topic 606, as discussed below.

Collectively these ASUs introduce a new principles-based framework for revenue recognition and disclosure. The core principle of the standard is when an entity transfers goods or services to customers it will recognize revenue in an amount that reflects the consideration it expects to be entitled to for those goods or services. The standard also expands the required disclosures to include the disaggregation of revenue from contracts with customers into categories that depict how the nature, timing, and uncertainty of revenue and cash flows are affected by economic factors.

We adopted Topic 606 and Topic 853 on November 1, 2018 using a modified retrospective approach with a cumulative-effect adjustment to retained earnings as of the beginning of 2019; prior period financial statements are not adjusted. We applied the standards to contracts that had not been completed at November 1, 2018 and did not apply them to contracts that were modified before the beginning of the earliest reporting period presented. See Note 3, “Revenue,” for further details.

8

Other Recently Adopted Accounting Standards

During the first quarter of 2019, we adopted the following ASUs with no material impact on our consolidated financial statements:

ASU	Topic	Method of Adoption
2016-01	Financial Instruments	Modified retrospective
2016-15	Statement of Cash Flows — Classification of Certain Cash Receipts and Cash Payments	Retrospective
2016-16	Income Taxes — Intra-Entity Transfers of Assets Other Than Inventory	Modified retrospective
2016-18	Statement of Cash Flows — Restricted Cash	Retrospective
2017-07	Compensation — Retirement Benefits	Retrospective
2017-09	Compensation — Stock Compensation	Prospective
2018-02	Income Statement — Reporting Comprehensive Income: Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income	Early adopted; we elected not to reclassify any stranded tax effects of the Tax Cuts and Jobs Act (the “Tax Act”) due to the insignificance of the amount remaining in accumulated other comprehensive income (“AOCI”).
2018-04	Investments — Debt Securities	Adopted in conjunction with ASU 2016-01

Additionally, in August 2018, the U.S. Securities and Exchange Commission (the “SEC”) published Release No. 33-10532, Disclosure Update and Simplification, which adopted amendments to certain disclosure requirements that have become redundant, duplicative, overlapping, outdated, or superseded in light of other SEC disclosure requirements, U.S. GAAP, or changes in the information environment, effective for all filings of periods beginning after November 5, 2018. While most of the amendments in this release eliminate outdated or duplicative disclosure requirements, the final rule amends the interim financial statement requirements to include a reconciliation of changes in stockholders’ equity in the notes or as a separate statement for each period for which an income statement is required to be filed. We have provided this required information herein as a separate statement. The eliminated or amended disclosures did not have a material impact on our consolidated financial statements.

Recent Accounting Pronouncements

Leases

In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842), which replaces existing lease accounting guidance. The new standard is intended to provide enhanced transparency and comparability by requiring lessees to record right-of-use assets and corresponding lease liabilities on the balance sheet. The new guidance will require us to continue to classify leases as either operating or financing, with classification affecting the pattern of expense recognition in the statement of comprehensive income. The FASB issued several updates to ASU 2016-02, including: ASU 2018-10, Codification Improvements to Topic 842, Leases; ASU 2018-11, Leases (Topic 842): Targeted Improvements, which provides an additional transition method to adopt Topic 842; and ASU 2019-01, Leases (Topic 842): Codification Improvements, which addresses, among other issues, determination of the fair value of the underlying asset by lessors that are not manufacturers or dealers and clarifies interim period transition disclosure requirements.

We have established an implementation team to comprehensively evaluate the impact of adopting this guidance, which includes: reviewing our lease portfolio; implementing new system tools to help us meet reporting requirements; and assessing the impact to business processes, internal control over financial reporting, and the related disclosure requirements. While our evaluation is ongoing, we believe the adoption of this standard will have a significant impact on our consolidated balance sheets due to the recognition of right-of-use assets and corresponding lease liabilities. Refer to Note 14, “Commitments and Contingencies,” in our 2018 Annual Report for information about our lease obligations. This standard will become effective for us on November 1, 2019. We plan to adopt using a modified retrospective transition approach for leases that exist in the period of adoption, and therefore we will not restate the prior comparative periods.     

No other recently issued standards are expected to have a significant impact on our fiscal 2020 consolidated financial statements.

9

3. REVENUE

Impact of Adopting Topic 606 and Topic 853 on the Consolidated Financial Statements

On November 1, 2018, we recorded a pre-tax increase of $9.1 million to our opening retained earnings as a result of adopting Topic 606. These changes primarily related to: (1) the capitalization of certain commission costs that were previously expensed as incurred; (2) the deferral of revenue, and the associated margin, on uninstalled materials associated with certain project type contracts that will now be recognized when installation is substantially complete; and (3) the deferral of initial franchise license fees that were previously recognized when the franchise license term began but will now be recognized over the term of the initial franchise arrangement. Changes to our consolidated balance sheets include the separate presentation of costs incurred in excess of amounts billed, which were previously included in trade accounts receivable, net. Additionally, in accordance with Topic 853, rent expense related to service concession arrangements, which was previously classified as an operating expense, is now classified as a reduction of revenues.

(in millions)	Balance at October 31, 2018		Adjustments Due to Adoption of Topic 606			Balance at November 1, 2018
ASSETS
Current assets
Trade accounts receivable, net	$	1,014.1	$	(40.1	)	$	974.0
Costs incurred in excess of amounts billed	—		40.1			40.1
Other current assets	37.0		3.6			40.6
Other noncurrent assets	109.6		11.5			121.1
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities
Other accrued liabilities	$	152.7	$	6.0		$	158.9
Deferred income tax liability, net	37.8		2.6			40.3
Retained earnings	771.2		6.5			777.6

The impact of adopting Topic 606 on our unaudited consolidated balance sheet as of April 30, 2019 was as follows:

	As of April 30, 2019
(in millions)	Under Historical Guidance		Effect of Adoption		As Reported
ASSETS
Current assets
Other current assets	$	42.7	$	8.1	$	50.9
Other noncurrent assets	117.6		11.5		129.1
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities
Other accrued liabilities	$	169.0	$	6.0	$	175.0
Deferred income tax liability, net	31.3		1.3		32.6
Retained earnings	783.6		12.3		795.9

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The impacts of adopting Topic 606 and Topic 853 on our unaudited consolidated statements of comprehensive income for the three andsix months endedApril 30, 2019 were as follows:

	Three Months Ended April 30, 2019							Six Months Ended April 30, 2019
(in millions, except per share amounts)	Under Historical Guidance		Effect of Adoption			As Reported		Under Historical Guidance		Effect of Adoption			As Reported
Revenues	$	1,608.1	$	(13.4	)	$	1,594.7	$	3,226.0	$	(23.4	)	$	3,202.6
Operating expenses	1,426.4		(12.2		)	1,414.2		2,883.7		(23.6		)	2,860.2
Selling, general and administrative expenses	112.0		(3.5		)	108.4		225.6		(4.5		)	221.1
Income tax provision	12.0		0.6			12.6		16.1		1.2			17.3
Net income	28.0		1.7			29.7		39.2		3.4			42.7
Net income per common share — Basic	$	0.42	$	0.03		$	0.45	$	0.59	$	0.05		$	0.64
Net income per common share — Diluted	$	0.42	$	0.03		$	0.45	$	0.59	$	0.05		$	0.64

There were no significant impacts on our consolidated statements of cash flows other than offsetting shifts in net cash provided by operating activities between net income and various changes in working capital line items.

Disaggregation of Revenue

We generate revenues under several types of contracts, as further explained below. Generally, the type of contract is determined by the nature of the services provided by each of our major service lines throughout our reportable segments; therefore, we disaggregate revenue from contracts with customers into major service lines. We have determined that disaggregating revenue into these categories best depicts how the nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factors. Our reportable segments are Business & Industry (“B&I”), Aviation, Technology and Manufacturing (“T&M”), Education, Technical Solutions, and Healthcare, as described in Note 11, “Segment Information.”

	Three Months Ended April 30, 2019
(in millions)	B&I		Aviation		T&M		Education		Technical Solutions		Healthcare		Total
Major Service Line
Janitorial(1)	$	542.8	$	30.4	$	184.4	$	184.2	$	—	$	36.6	$	978.5
Parking(2)	111.2		84.2		5.9		0.8		—		14.6		216.7
Facility Services(3)	99.3		17.9		34.0		20.6		—		15.1		186.9
Building & Energy Solutions(4)	—		—		—		—		127.6		—		127.6
Airline Services(5)	0.2		117.4		—		—		—		—		117.6
	$	753.4	$	250.0	$	224.3	$	205.6	$	127.6	$	66.3	$	1,627.3
Elimination of inter-segment revenues													(32.6		)
Total													$	1,594.7

	Six Months Ended April 30, 2019
(in millions)	B&I		Aviation		T&M		Education		Technical Solutions		Healthcare		Total
Major Service Line
Janitorial(1)	$	1,092.5	$	61.5	$	372.2	$	367.5	$	—	$	74.6	$	1,968.4
Parking(2)	225.5		170.0		13.3		1.6		—		28.3		438.8
Facility Services(3)	209.5		35.9		74.8		41.3		—		30.1		391.6
Building & Energy Solutions(4)	—		—		—		—		235.5		—		235.5
Airline Services(5)	0.4		234.9		0.1		—		—		—		235.3
	$	1,527.9	$	502.4	$	460.4	$	410.3	$	235.5	$	133.0	$	3,269.6
Elimination of inter-segment revenues													(67.0		)
Total													$	3,202.6

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⁽¹⁾ Janitorial arrangements provide a wide range of essential cleaning services for commercial office buildings, airports and other transportation centers, educational institutions, government buildings, health facilities, industrial buildings, retail stores, and stadiums and arenas.

⁽²⁾ Parking arrangements provide parking and transportation services for clients at various locations, including airports and other transportation centers, commercial office buildings, educational institutions, health facilities, hotels, and stadiums and arenas. Certain of our management reimbursement, leased, and allowance location arrangements are considered service concession agreements and are accounted for under the guidance of Topic 853. For the three andsix months endedApril 30, 2019, rent expense related to service concession arrangements, previously recorded within operating expenses, has been recorded as a reduction of the related parking service revenues.

⁽³⁾Facility Services arrangements provide onsite mechanical engineering and technical services and solutions relating to a broad range of facilities and infrastructure systems that are designed to extend the useful life of facility fixed assets, improve equipment operating efficiencies, reduce energy consumption, lower overall operational costs for clients, and enhance the sustainability of client locations.

⁽⁴⁾Building & Energy Solutions arrangements provide custom energy solutions, electrical, HVAC, lighting, and other general maintenance and repair services for clients in the public and private sectors. We also franchise certain operations under franchise agreements relating to our Linc Network and TEGG brands.

⁽⁵⁾ Airline Services arrangements support airlines and airports with services ranging from passenger assistance, catering logistics, and airplane cabin maintenance.

Contracts with Customers

We account for a contract when it has approval and commitment from both parties, the rights of the parties are identified, payment terms are identified, the contract has commercial substance, and collectability of consideration is probable. Once a contract is identified, we evaluate whether it is a combined or single contract and whether it should be accounted for as more than one performance obligation. Generally, most of our contracts are cancelable by either party without a substantive penalty and the majority have a notification period of 30 to 60 days. If a contract includes a cancellation clause, the remaining contract term is limited to the required termination notice period.

At contract inception, we assess the services promised to our customers and identify a performance obligation for each promise to transfer to the customer a service, or a bundle of services, that is distinct. To identify the performance obligation, we consider all of our services promised in the contract, regardless of whether they are explicitly stated or are implied by customary business practices.

The majority of our contracts contain multiple promises that represent an integrated bundle of services comprised of activities that may vary over time; however, these activities fulfill a single integrated performance obligation since we perform a continuous service that is substantially the same and has the same pattern of transfer to the customer. Our performance obligations are primarily satisfied over time as we provide the related services. We allocate the contract transaction price to this single performance obligation and recognize revenue as the services are performed, as further described in “Contract Types” below.

Certain arrangements involve variable consideration (primarily per transaction fees, reimbursable expenses, and sales-based royalties). We do not estimate the variable consideration for these arrangements; rather, we recognize these variable fees in the period they are earned. Some of our contracts, often related to Airline Services, may also include performance incentives based on variable performance measures that are ascertained exclusively by future performance and therefore cannot be estimated at contract inception and are recognized as revenue once known and mutually agreed upon. We include estimated amounts in the transaction price to the extent it is probable that a significant reversal of cumulative revenue recognized will not occur when the uncertainty associated with the variable consideration is resolved. Our estimates of variable consideration and determination of whether to include estimated amounts in the transaction price are based largely on an assessment of our anticipated performance and all information (historical, current, and forecasted) that is reasonably available to us.

We primarily account for our performance obligations under the series guidance, using the as-invoiced practical expedient when applicable. We apply the as-invoiced practical expedient to record revenue as the services are provided, given the nature of the services provided and the frequency of billing under the customer contracts. Under this practical expedient, we recognize revenue in an amount that corresponds directly with the value to the customer of our performance completed to date and for which we have the right to invoice the customer.

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We typically bill customers on a monthly basis and have the right to consideration from customers in an amount that corresponds directly with the performance obligation satisfied to date. The time between completion of the performance obligation and collection of cash is generally 30 to 60 days. Sales-based taxes are excluded from revenue.

Contracts generally can be modified to account for changes in specifications and requirements. We consider contract modifications to exist when the modification either changes the consideration, creates new performance obligations, or changes the existing scope of the contract and related performance obligations. Historically, contract modifications have been for services that are not distinct from the existing contract, since we are providing a bundle of services that are highly inter-related and are therefore treated as if they were part of that existing contract. Such modifications are generally accounted for prospectively as part of the existing contract.

Contract Types

We have arrangements under various contract types within our major service lines.

Monthly Fixed-Price

Monthly fixed-price arrangements are contracts in which the client agrees to pay a fixed fee every month over a specified contract term. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual amount over time because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Janitorial, Facilities Services, and Airline Services contracts are structured pursuant to this type of arrangement.

Square-Foot

Monthly square-foot arrangements are contracts in which the client agrees to pay a fixed fee every month based on the actual square footage serviced over a specified contract term. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual amount over time because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Janitorial contracts are structured pursuant to this type of arrangement.

Cost-Plus

Cost-plus arrangements are contracts in which the clients reimburse us for the agreed-upon amount of wages and benefits, payroll taxes, insurance charges, and other expenses associated with the contracted work, plus a profit margin. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual amount over time because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Janitorial, Facilities Services, and Airline Services contracts are structured pursuant to this type of arrangement.

Tag Services

Tag work generally consists of supplemental services requested by clients outside of the standard service specification and includes cleanup after tenant moves, construction cleanup, flood cleanup, and snow removal. Because the nature of these short-term contracts involves performing one-off type services, revenue is recognized at the agreed-upon contractual amount over time as the services are provided, because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Janitorial and Facilities Services are often structured under this type of arrangement.

Transaction-Price

Transaction-price contracts are arrangements in which customers are billed a fixed price for each transaction performed on a monthly basis (e.g., wheelchair passengers served, airplane cabins cleaned). We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual amount over time because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Airline Services contracts are structured under this type of arrangement.

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Hourly

Hourly arrangements are contracts in which the client is billed a fixed hourly rate for each labor hour provided. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual amount over time because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Airline Services contracts are structured under this type of arrangement.

Management Reimbursement

Under management reimbursement arrangements, within our Parking service line, we manage a parking facility for a management fee and pass through the revenue and expenses associated with the facility to the owner. We measure progress toward satisfaction of the performance obligation over time as the services are provided. Under these contracts we recognize both revenues and expenses, in equal amounts, that are directly reimbursed from the property owner for operating expenses, as such expenses are incurred. Such revenues do not include gross customer collections at the managed locations because they belong to the property owners. We have determined we are the principal in these transactions, because the nature of our performance obligation is for us to provide the services on behalf of the customer and we have control of the promised services before they are transferred to the customer.

Leased Location

Under leased location parking arrangements, within our Parking service line, we pay a fixed amount of rent, plus a percentage of revenues derived from monthly and transient parkers, to the property owner. We retain all revenues and we are responsible for most operating expenses incurred. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized over time because the customer simultaneously receives and consumes the benefits of the services as they are performed.

As described above and in Note 2, “Basis of Presentation and Significant Accounting Policies,” and in accordance with Topic 853, rental expense and certain other expenses under contracts that meet the definition of service concession arrangements are recorded as a reduction of revenue.

Allowance

Under allowance parking arrangements, within our Parking service line, we are paid a fixed amount or hourly rate to provide parking services and we are responsible for certain operating expenses that are specified in the contract. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual rate over time because the customer simultaneously receives and consumes the benefits of the services as they are performed.

Energy Savings Contracts and Fixed-Price Repair and Refurbishment

Under energy savings and fixed-price repair and refurbishment arrangements, within our Building & Energy Solutions service line, we agree to develop, design, engineer, and construct a project. Additionally, as part of bundled energy solutions arrangements, we guarantee the project will satisfy agreed-upon performance standards.

We use the cost-to-cost method, which compares the actual costs incurred to date with the current estimate of total costs to complete in order to measure the satisfaction of the performance obligation and recognize revenue as work progresses and we incur costs on our contracts; we believe this method best reflects the transfer of control to the customer. This measurement and comparison process requires updates to the estimate of total costs to complete the contract, and these updates may include subjective assessments and judgments. Equipment purchased for these projects is project-specific and considered a value-added element to our work. Equipment costs are incurred when title is transferred to us, typically upon delivery to the work site. Revenue for uninstalled equipment is recognized at cost and the associated margin is deferred until installation is substantially complete.

We recognize revenue over time for all of our services as we perform them, because (i) control continuously transfers to the customer as work progresses or (ii) we have the right to bill the customer as costs are incurred. The customer typically controls the work in process as evidenced either by contractual termination clauses or by our rights to payment for work performed to date plus a reasonable profit to deliver products or services that do not have an alternative use to us.

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Certain project contracts include a schedule of billings or invoices to the customer based on our job-to-date percentage of completion of specific tasks inherent in the fulfillment of our performance obligation(s) or in accordance with a fixed billing schedule. Fixed billing schedules may not precisely match the actual costs incurred. Therefore, revenue recognized may differ from amounts that can be billed or invoiced to the customer at any point during the contract, resulting in balances that are considered revenue recognized in excess of cumulative billings or cumulative billings in excess of revenue recognized. Advanced payments from our customers generally do not represent a significant financing component as the payments are used to meet working capital demands that can be higher in the early stages of a contract, as well as to protect us from our customer failing to meet its obligations under the contract.

Certain projects include service maintenance agreements under which existing systems are repaired and maintained for a specific period of time. We generally recognize revenue under these arrangements over time. Our service maintenance agreements are generally one-year renewable agreements.

Franchise

We franchise certain engineering services through individual and area franchises under the Linc Service and TEGG brands, which are part of ABM Technical Solutions and are included in our Building & Energy Solutions service line. Initial franchise fees result from the sale of a franchise license and include the use of the name, trademarks, and proprietary methods. The franchise license is considered symbolic intellectual property, and revenue related to the sale of this right is recognized at the agreed-upon contractual amount over the term of the initial franchise agreement.

Royalty fee revenue consists of sales-based royalties received as part of the consideration for the franchise right, which is calculated as a percentage of the franchisees’ revenue. We recognize royalty fee revenue at the agreed-upon contractual rates over time as the customer revenue is generated by the franchisees. A receivable is recognized for an estimate of the unreported royalty fees, which are reported and remitted to us in arrears.

Remaining Performance Obligations

At April 30, 2019, we had $258.4 million related to performance obligations that were unsatisfied or partially unsatisfied for which we expect to recognize revenue. We expect to recognize revenue on approximately 67% of the remaining performance obligations over the next 12 months, with the remaining recognized thereafter.

These amounts exclude variable consideration primarily related to: (1) contracts where we have determined that the contract consists of a series of distinct service periods and revenues are based on future performance that cannot be estimated at contract inception; (2) parking contracts where we and the customer share the gross revenues or operating profit for the location; and (3) contracts where transaction prices include performance incentives that are based on future performance and therefore cannot be estimated at contract inception. We apply the practical expedient that permits exclusion of information about the remaining performance obligations with original expected durations of one year or less.

Costs to Obtain a Contract With a Customer

We capitalize the incremental costs of obtaining a contract with a customer, primarily commissions, as contract assets and recognize the expense on a straight-line basis over a weighted average expected customer relationship period. Upon adoption of Topic 606 on November 1, 2018, we capitalized $15.1 million of commissions related to contracts that were not completed at that date. Capitalized commissions are classified as current or noncurrent based on the timing of when we expect to recognize the expense.

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Contract Balances

The timing of revenue recognition, billings, and cash collections results in contract assets and contract liabilities, as further explained below. The timing of revenue recognition may differ from the timing of invoicing to customers. If a contract includes a cancellation clause that allows for the termination of the contract by either party without a substantive penalty, the contract term is limited to the termination notice period.

Contract assets consist of billed trade receivables, unbilled trade receivables, and costs incurred in excess of amounts billed. Billed and unbilled trade receivables represent amounts from work completed in which we have an unconditional right to bill our customer. Costs incurred in excess of amounts billed typically arise when the revenue recognized on projects exceeds the amount billed to the customer. These amounts are transferred to billed trade receivables when the rights become unconditional. Contract liabilities consist of deferred revenue and advance payments and billings in excess of revenue recognized. We generally classify contract liabilities as current since the related contracts are generally for a period of one year or less. Contract liabilities decrease as we recognize revenue from the satisfaction of the related performance obligation.

The following tables present the balances in our contract assets and contract liabilities:

(in millions)	April 30, 2019		November 1, 2018
Contract assets
Billed trade receivables(1)	$	988.6	$	918.9
Unbilled trade receivables(1)	79.8		74.3
Costs incurred in excess of amounts billed(2)	53.8		40.1
Capitalized commissions(3)	19.6		15.1

⁽¹⁾ Included in trade accounts receivable, net, on the consolidated balance sheets. The fluctuation correlates directly to the execution of new customer contracts and to invoicing and collections from customers in the normal course of business.

⁽²⁾ Increase is primarily due to the timing of payments on our contracts measured using the cost-to-cost method of revenue recognition.

⁽³⁾ Included in other current assets and other noncurrent assets on the consolidated balance sheets. During the six months endedApril 30, 2019, we capitalized $7.9 million of new costs and amortized $3.4 million of previously capitalized costs. There was no impairment loss recorded on the costs capitalized.

(in millions)	Six Months Ended April 30, 2019
Contract liabilities(1)
Balance at beginning of period	$	41.7
Additional contract liabilities	204.5
Recognition of deferred revenue	(195.7		)
Balance at end of period	$	50.5

⁽¹⁾ Included in other accrued liabilities on the consolidated balance sheets.

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4. RESTRUCTURING AND RELATED COSTS

We may periodically engage in various restructuring activities intended to drive long-term profitable growth and increase operational efficiency, which can include streamlining and realigning our overall organizational structure and reallocating resources. These activities may result in restructuring costs related to employee severance, other project fees, lease exit costs, and asset impairment charges. Recently, our significant restructuring activities have primarily related to integrating our acquisition of GCA Services Group (“GCA”) and our 2020Vision initiative, as described below.

GCA and Other Restructuring

During the first quarter of 2018, we initiated a restructuring program to achieve cost synergies following the acquisition of GCA. We incurred the majority of our severance expense associated with this restructuring program in the first half of 2018. We expect to incur additional charges, primarily related to other project fees, as we continue to further integrate and consolidate our operational and financial processes to support the growth and capabilities of our shared services and operations. Additionally, we continue standardizing our financial systems and streamlining our operations by migrating and upgrading several key management platforms, including our human resources information systems, enterprise resource planning system, and labor management system. We also continue consolidating our real estate leases.

2020Vision Restructuring

During the fourth quarter of 2015, our Board of Directors approved a comprehensive strategy intended to have a positive transformative effect on ABM (the “2020Vision”). As part of the 2020Vision, we identified key priorities to differentiate ABM in the marketplace, accelerate revenue growth for certain industry groups, and improve our margin profile. We do not expect to incur significant 2020Vision restructuring and related expenses in the future.

Rollforward of Restructuring and Related Liabilities

(in millions)	Balance, October 31, 2018		Costs Recognized(1)		Payments			Balance, April 30, 2019
Employee severance	$	3.8	$	3.1	$	(3.2	)	$	3.7
Lease exit costs and asset impairment	3.1		0.7		(0.6		)	3.2
Other project fees	1.8		2.7		(3.1		)	1.5
Total	$	8.6	$	6.5	$	(6.8	)	$	8.3

⁽¹⁾ We include these costs within corporate expenses.

Cumulative Restructuring and Related Charges

(in millions)	External Support Fees		Employee Severance		Other Project Fees		Lease Exit Costs		Asset Impairment		Total
GCA and Other	$	2.0	$	16.6	$	10.6	$	0.7	$	—	$	29.9
2020Vision	30.0		13.0		10.7		7.7		5.2		66.5
Total	$	32.0	$	29.5	$	21.3	$	8.4	$	5.2	$	96.4

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5.NET INCOME PER COMMON SHARE

Basic and Diluted Net Income Per Common Share Calculations

	Three Months Ended April 30,					Six Months Ended April 30,
(in millions, except per share amounts)	2019			2018		2019			2018
Income from continuing operations	$	29.9		$	25.4	$	42.9		$	53.3
(Loss) income from discontinued operations, net of taxes	(0.2		)	1.2		(0.2		)	1.1
Net income	$	29.7		$	26.6	$	42.7		$	54.4
Weighted-average common and common equivalent shares outstanding — Basic	66.5			66.0		66.4			66.0
Effect of dilutive securities
Restricted stock units	0.2			0.1		0.2			0.1
Stock options	0.1			0.1		0.1			0.1
Weighted-average common and common equivalent shares outstanding — Diluted	66.8			66.2		66.7			66.3
Net income per common share — Basic
Income from continuing operations	$	0.45		$	0.38	$	0.65		$	0.81
Income from discontinued operations	—			0.02		—			0.02
Net income	$	0.45		$	0.40	$	0.64		$	0.83
Net income per common share — Diluted
Income from continuing operations	$	0.45		$	0.38	$	0.64		$	0.80
Income from discontinued operations	—			0.02		—			0.02
Net income	$	0.45		$	0.40	$	0.64		$	0.82

Anti-Dilutive Outstanding Stock Awards Issued Under Share-Based Compensation Plans

	Three Months Ended April 30,		Six Months Ended April 30,
(in millions)	2019	2018	2019	2018
Anti-dilutive	0.3	0.5	0.3	0.3

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6. FAIR VALUE OF FINANCIAL INSTRUMENTS

Fair Value Hierarchy of Our Financial Instruments

Financial Assets and Liabilities Measured at Fair Value on a Recurring Basis

(in millions)	Fair Value Hierarchy	April 30, 2019			October 31, 2018
Cash and cash equivalents(1)	1	$	53.7		$	39.1
Insurance deposits(2)	1	0.8			0.6
Assets held in funded deferred compensation plan(3)	1	2.5			2.7
Credit facility(4)	2	961.0			949.0
Interest rate swap (liabilities) assets(5)	2	(8.0		)	1.3
Investments in auction rate securities(6)	3	5.0			5.0

⁽¹⁾ Cash and cash equivalents are stated at nominal value, which equals fair value.

⁽²⁾ Represents restricted deposits that are used to collateralize our insurance obligations and are stated at nominal value, which equals fair value. These insurance deposits are included in “Other noncurrent assets” on the accompanying unaudited consolidated balance sheets. See Note 7, “Insurance,” for further information.

⁽³⁾ Represents investments held in a Rabbi trust associated with one of our deferred compensation plans, which we include in “Other noncurrent assets” on the accompanying unaudited consolidated balance sheets. The fair value of the assets held in the funded deferred compensation plan is based on quoted market prices.

⁽⁴⁾ Represents gross outstanding borrowings under our syndicated line of credit and term loan. Due to variable interest rates, the carrying value of outstanding borrowings under our line of credit and term loan approximates the fair value. See Note 8, “Credit Facility,” for further information.

⁽⁵⁾ Represents interest rate swap derivatives designated as cash flow hedges. The fair values of the interest rate swaps are estimated based on the present value of the difference between expected cash flows calculated at the contracted interest rates and the expected cash flows at current market interest rates using observable benchmarks for LIBOR forward rates at the end of the period. At April 30, 2019 and October 31, 2018, our interest rate swaps are included in “Other noncurrent liabilities” and “Other noncurrent assets,” respectively, on the accompanying unaudited consolidated balance sheets. See Note 8, “Credit Facility,” for further information.

⁽⁶⁾ The fair value of investments in auction rate securities is based on discounted cash flow valuation models, primarily utilizing unobservable inputs, including assumptions about the underlying collateral, credit risks associated with the issuer, credit enhancements associated with financial insurance guarantees, and the possibility of the security being re-financed by the issuer or having a successful auction.

At April 30, 2019 and October 31, 2018, we held an investment in one auction rate security that had an original principal amount, amortized cost, and fair value of $5.0 million that is included in “Other investments” on the accompanying unaudited consolidated balance sheets. This auction rate security is a debt instrument with a stated maturity in 2050. The interest rate for this security is designed to be reset through Dutch auctions approximately every thirty days; however, auctions for this security have not occurred since August 2007. At April 30, 2019 and October 31, 2018, there were no unrealized gains or losses on our auction rate security included in AOCI.

During the six months endedApril 30, 2019, we had no transfers of assets or liabilities between any of the above hierarchy levels.

Non-Financial Assets Measured at Fair Value on a Non-Recurring Basis

In addition to assets and liabilities that are measured at fair value on a recurring basis, we are also required to measure certain items at fair value on a non-recurring basis, which are subject to fair value adjustments in specific circumstances. These assets can include: goodwill; intangible assets; property, plant and equipment; and long-lived assets that have been reduced to fair value when they are held for sale.

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7.INSURANCE

We use a combination of insured and self-insurance programs to cover workers’ compensation, general liability, automobile liability, property damage, and other insurable risks. For the majority of these insurance programs, we retain the initial $1.0 million of exposure on a per-occurrence basis, either through deductibles or self-insured retentions. Beyond the retained exposures, we have varying primary policy limits ranging between $1.0 million and $5.0 million per occurrence. To cover general liability and automobile liability losses above these primary limits, we maintain commercial umbrella insurance policies that provide aggregate limits of $200.0 million. Our insurance policies generally cover workers’ compensation losses to the full extent of statutory requirements. Additionally, to cover property damage risks above our retained limits, we maintain policies that provide per occurrence limits of $75.0 million. We are also self-insured for certain employee medical and dental plans. We maintain stop-loss insurance for our self-insured medical plan under which we retain up to $0.5 million of exposure on a per-participant, per-year basis with respect to claims.

The adequacy of our reserves for workers’ compensation, general liability, automobile liability, and property damage insurance claims is based upon known trends and events and the actuarial estimates of required reserves considering the most recently completed actuarial reports. We use all available information to develop our best estimate of insurance claims reserves as information is obtained. The results of actuarial studies are used to estimate our insurance rates and insurance reserves for future periods and to adjust reserves, if appropriate, for prior years.

Actuarial Reviews Performed During 2019

During the three months ended January 31,2019, we performed an actuarial review of the majority of our casualty insurance programs that considered changes in claim developments and claim payment activity for the period commencing May 1, 2018 and ending October 31, 2018 for all policy years in which open claims existed. During the three months endedApril 30,2019, we continued to review the majority of our casualty insurance programs and performed an actuarial update for the period commencing October 31, 2018 and ending January 31, 2019. The actuarial update is abbreviated in nature based on actual versus expected developments during the periods analyzed and relies on the key assumptions in the comprehensive actuarial study performed during 2018 (most notably loss development patterns, trend assumptions, and underlying expected loss costs).

The actuarial review and update continue to indicate the changes we have made to our risk management program have reduced the frequency of claims; however, we are experiencing adverse developments that impact claim costs relating to certain prior periods. Claim management initiatives include programs to identify those claims earlier in the claims cycle that may potentially develop adversely and ensure the establishment of reserves consistent with known fact patterns. However, with respect to claims related to prior fiscal years, the actuarial review and update showed unfavorable developments in our estimates of ultimate losses related to some general liability, property damage, workers’ compensation, and automobile liability claims.

Based on the results of the actuarial review and subsequent developments, at January 31, 2019 we increased our total reserves for known claims as well as our estimate of the loss amounts associated with incurred but not reported claims for prior periods by$5.0 million. The results of the actuarial update performed during the three months ended April 30, 2019 did not require a further adjustment to our reserves in the aggregate.For thesix months endedApril 30, 2019, the total increase to our reserves for claims related to prior periods was$5.0 million. This adjustment was$1.0 millionhigherthan the total adjustment related to prior year claims of$4.0 millionduring thesix months endedApril 30, 2018.

During the third quarter of 2019, comprehensive actuarial evaluations are expected to be completed for our significant insurance programs using updated claims data, and these evaluations may lead to further adjustments to our insurance reserves.

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Insurance Related Balances and Activity

(in millions)	April 30, 2019		October 31, 2018
Insurance claim reserves, excluding medical and dental	$	517.4	$	501.4
Medical and dental claim reserves	11.4		8.9
Insurance recoverables	73.7		73.7

At April 30, 2019 and October 31, 2018, insurance recoverables are included in both “Other current assets” and “Other noncurrent assets” on the accompanying unaudited consolidated balance sheets.

Instruments Used to Collateralize Our Insurance Obligations

(in millions)	April 30, 2019		October 31, 2018
Standby letters of credit	$	143.5	$	144.1
Surety bonds	89.2		89.2
Restricted insurance deposits	0.8		0.6
Total	$	233.5	$	233.9

8.CREDIT FACILITY

On September 1, 2017, we refinanced and replaced our then-existing $800.0 million credit facility with a new senior, secured five-year syndicated credit facility (the “Credit Facility”), consisting of a $900.0 million revolving line of credit and an $800.0 million amortizing term loan, scheduled to mature on September 1, 2022. In accordance with the terms of the Credit Facility, the line of credit was reduced to $800.0 million on September 1, 2018. The Credit Facility also provides for the issuance of up to $300.0 million for standby letters of credit and the issuance of up to $75.0 million in swingline advances. The obligations under the Credit Facility are secured on a first-priority basis by a lien on substantially all of our assets and properties, subject to certain exceptions.

Borrowings under the Credit Facility bear interest at a rate equal to 1-month LIBOR plus a spread that is based upon our leverage ratio. The spread ranges from 1.00% to 2.25% for Eurocurrency loans and 0.00% to 1.25% for base rate loans. At April 30, 2019, the weighted average interest rate on our outstanding borrowings was 4.64%. We also pay a commitment fee, based on our leverage ratio, ranging from 0.200% to 0.350% on the average daily unused portion of the line of credit that is paid quarterly in arrears. For purposes of this calculation, irrevocable standby letters of credit, which are issued primarily in conjunction with our insurance programs, and cash borrowings are included as outstanding under the line of credit.

The Credit Facility, as amended, contains certain covenants, including a maximum leverage ratio of 4.50 to 1.0, which steps down to 3.50 to 1.0 by July 2021, and a minimum fixed charge coverage ratio of 1.50 to 1.0, as well as other financial and non-financial covenants. In the event of a material acquisition, as defined in the Credit Facility, we may elect to increase the leverage ratio to 3.75 to 1.0 for a total of four fiscal quarters, provided the leverage ratio had already been reduced to 3.50 to 1.0. Our borrowing capacity is subject to, and limited by, compliance with the covenants described above. At April 30, 2019, we were in compliance with these covenants.

The Credit Facility also includes customary events of default, including failure to pay principal, interest, or fees when due, failure to comply with covenants, the occurrence of certain material judgments, or a change in control of the Company. If certain events of default occur, including certain cross-defaults, insolvency, change in control, or violation of specific covenants, the lenders can terminate or suspend our access to the Credit Facility, declare all amounts outstanding (including all accrued interest and unpaid fees) to be immediately due and payable, and require that we cash collateralize the outstanding standby letters of credit.

Total deferred financing costs related to the Credit Facility were $18.7 million, consisting of $13.4 million related to the term loan and $5.2 million related to the line of credit, which are being amortized to interest expense over the term of the Credit Facility.

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Credit Facility Information

(in millions)	April 30, 2019			October 31, 2018
Current portion of long-term debt
Gross term loan	$	50.0		$	40.0
Unamortized deferred financing costs	(2.9		)	(3.0		)
Current portion of term loan	$	47.1		$	37.0
Long-term debt
Gross term loan	$	710.0		$	740.0
Unamortized deferred financing costs	(5.5		)	(6.9		)
Total noncurrent portion of term loan	704.5			733.1
Line of credit(1)(2)	201.0			169.0
Long-term debt	$	905.5		$	902.0

⁽¹⁾ Standby letters of credit amounted to $152.4 million at April 30, 2019.

⁽²⁾ At April 30, 2019, we had borrowing capacity of $437.2 million; however, covenant restrictions limited our borrowing capacity to $405.1 million.

Term Loan Maturities

During the three andsix months endedApril 30, 2019, we made principal payments under the term loan of $10.0 million and $20.0 million, respectively. As of April 30, 2019, the following principal payments are required under the term loan.

(in millions)	2019		2020		2021		2022
Debt maturities	$	20.0	$	60.0	$	120.0	$	560.0

Interest Rate Swaps

We enter into interest rate swaps to manage the interest rate risk associated with our floating-rate, LIBOR-based borrowings. Under these arrangements, we typically pay a fixed interest rate in exchange for LIBOR-based variable interest throughout the life of the agreement. We initially report the mark-to-market gain or loss on a derivative as a component of AOCI and subsequently reclassify the gain or loss into earnings when the hedged transactions occur and affect earnings. Interest payables and receivables under the swap agreements are accrued and recorded as adjustments to interest expense. All of our interest rate swaps have been designated and accounted for as cash flow hedges from inception. See Note 6, “Fair Value of Financial Instruments,” regarding the valuation of our interest rate swaps.

Notional Amounts	Fixed Interest Rates	Effective Dates	Maturity Dates
$ 90.0 million	2.83%	November 1, 2018	April 30, 2021
$ 90.0 million	2.84%	November 1, 2018	October 31, 2021
$ 130.0 million	2.86%	November 1, 2018	April 30, 2022
$ 130.0 million	2.84%	November 1, 2018	September 1, 2022

At April 30, 2019 and October 31, 2018, amounts recorded in AOCI for interest rate swaps were $8.9 million, net of taxes of $3.8 million, and $17.8 million, net of taxes of $7.1 million, respectively. These amounts included the gain associated with the interest rate swaps we terminated in 2018, which is being amortized to interest expense as interest payments are made over the term of our Credit Facility. During the three andsix months endedApril 30, 2019, we amortized $1.0 million, net of taxes of $0.4 million, and $2.1 million, net of taxes of $0.8 million, respectively, of this gain to interest expense. At April 30, 2019, the total amount expected to be reclassified from AOCI to earnings during the next twelve months was $2.4 million, net of taxes of $1.0 million.

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9.COMMITMENTS AND CONTINGENCIES

Letters of Credit and Surety Bonds

We use letters of credit and surety bonds to secure certain commitments related to insurance programs and for other purposes. As of April 30, 2019, these letters of credit and surety bonds totaled $152.4 million and $556.3 million, respectively.

Guarantees

In some instances, we offer clients guaranteed energy savings under certain energy savings contracts. At April 30, 2019, total guarantees were $175.3 million and extend through 2038. We accrue for the estimated cost of guarantees when it is probable that a liability has been incurred and the amount can be reasonably estimated. Historically, we have not incurred any material losses in connection with these guarantees.

In connection with an unconsolidated joint venture in which one of our subsidiaries has a 33% ownership interest, that subsidiary and the other joint venture partners have each jointly and severally guaranteed the obligations of the joint venture to perform under certain contracts extending through 2021. Annual revenues relating to the underlying contracts are approximately $35 million. Should the joint venture be unable to perform under these contracts, the joint venture partners would be jointly and severally liable for any losses incurred by the client due to the failure to perform.

Sales Tax Audits

We collect sales tax from clients and remit those collections to the applicable states. When clients fail to pay their invoices, including the amount of any sales tax that we paid on their behalf, in some cases we are entitled to seek a refund of that amount of sales tax from the applicable state.

Sales tax laws and regulations enacted by the various states are subject to interpretation, and our compliance with such laws is routinely subject to audit and review by such states. Audit risk is concentrated in several states, and these states are conducting ongoing audits. The outcomes of ongoing and any future audits and changes in the states’ interpretation of the sales tax laws and regulations could materially adversely impact our results of operations.

Legal Matters

We are a party to a number of lawsuits, claims, and proceedings incident to the operation of our business, including those pertaining to labor and employment, contracts, personal injury, and other matters, some of which allege substantial monetary damages. Some of these actions may be brought as class actions on behalf of a class or purported class of employees.

At April 30, 2019, the total amount accrued for all probable litigation losses where a reasonable estimate of the loss could be made was$11.7 million. This$11.7 million includes accruals of$1.2 millionin connection with the Hussein case and$5.4 millionin connection with the Castro case, which amounts were previously accrued and are discussed further below.

Litigation outcomes are difficult to predict and the estimation of probable losses requires the analysis of multiple possible outcomes that often depend on judgments about potential actions by third parties. If one or more matters are resolved in a particular period in an amount in excess of, or in a manner different than, what we anticipated, this could have a material adverse effect on our financial position, results of operations, or cash flows.

We do not accrue for contingent losses that, in our judgment, are considered to be reasonably possible but not probable. The estimation of reasonably possible losses also requires the analysis of multiple possible outcomes that often depend on judgments about potential actions by third parties.Our management currently estimates the range of loss for all reasonably possible losses for which a reasonable estimate of the loss can be made is between zero and $7 million. Factors underlying this estimated range of loss may change from time to time, and actual results may vary significantly from this estimate.

In some cases, although a loss is probable or reasonably possible, we cannot reasonably estimate the maximum potential losses for probable matters or the range of losses for reasonably possible matters. Therefore, our accrual for probable losses and our estimated range of loss for reasonably possible losses do not represent our maximum possible exposure.

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While the results of these lawsuits, claims, and proceedings cannot be predicted with any certainty, our management believes that the final outcome of these matters will not have a material adverse effect on our financial position, results of operations, or cash flows.

Certain Legal Proceedings

Certain lawsuits to which we are a party are discussed below. In determining whether to include any particular lawsuit or other proceeding, we consider both quantitative and qualitative factors. These factors include, but are not limited to: the amount of damages and the nature of any other relief sought in the proceeding; if such damages and other relief are specified, our view of the merits of the claims; whether the action is or purports to be a class action, and our view of the likelihood that a class will be certified by the court; the jurisdiction in which the proceeding is pending; and the potential impact of the proceeding on our reputation.

The Consolidated Cases of Bucio and Martinez v. ABM Janitorial Services filed on April 7, 2006, in the Superior Court of California, County of San Francisco (the “Bucio case”)

The Bucio case is a class action pending in San Francisco Superior Court that alleges we failed to provide legally required meal periods and make additional premium payments for such meal periods, pay split shift premiums when owed, and reimburse janitors for travel expenses. There is also a claim for penalties under the California Labor Code Private Attorneys General Act (“PAGA”). On April 19, 2011, the trial court held a hearing on plaintiffs’ motion to certify the class. At the conclusion of that hearing, the trial court denied plaintiffs’ motion to certify the class. On May 11, 2011, the plaintiffs filed a motion to reconsider, which was denied. The plaintiffs appealed the class certification issues. The trial court stayed the underlying lawsuit pending the decision in the appeal. The Court of Appeal of the State of California, First Appellate District (the “Court of Appeal”), heard oral arguments on November 7, 2017. On December 11, 2017, the Court of Appeal reversed the trial court’s order denying class certification and remanded the matter for certification of a meal period, travel expense reimbursement, and split shift class. The case was remitted to the trial court for further proceedings on class certification, discovery, dispositive motions, and trial.

On September 20, 2018, the trial court entered an order defining four certified subclasses of janitors who were employed by the legacy ABM janitorial companies in California at any time between April 7, 2002 and April 30, 2013, on claims based on previous automatic deduction practices for meal breaks, unpaid meal premiums, unpaid split shift premiums, and unreimbursed business expenses, such as mileage reimbursement for use of personal vehicles to travel between worksites. On February 1, 2019, the Superior Court held that the discovery related to PAGA claims allegedly arising after April 30, 2013 would be stayed until after the class and PAGA claims accruing prior to April 30, 2013 had been tried. This matter has not been set for trial. Prior to trial, we will have the opportunity to move for summary judgment, seek decertification of the classes, or mediate, if we deem such actions appropriate. We expect to engage in one or more such activities in the third quarter of 2019, including but not limited to mediation currently scheduled for July 2019.

Hussein and Hirsi v. Air Serv Corporation filed on January 20, 2016, pending in the United States District Court for the Western District of Washington at Seattle (the “Hussein case”) and

Isse et al. v. Air Serv Corporation filed on February 7, 2017 in the Superior Court of Washington for King County (the “Isse case”)

The Hussein case was a certified class action involving a class of certain hourly Air Serv employees at Seattle-Tacoma International Airport in SeaTac, Washington. The plaintiffs alleged that Air Serv violated a minimum wage requirement in an ordinance applicable to certain employers in the local city of SeaTac (the “Ordinance”). Plaintiffs sought retroactive wages, double damages, interest, and attorneys’ fees. This matter was removed to federal court. In a separate lawsuit brought by Filo Foods, LLC, Alaska Airlines, and several other employers at SeaTac Airport, the King County Superior Court (the “Superior Court”) issued a decision that invalidated the Ordinance as it applied to workers at SeaTac Airport. Subsequently, the Washington Supreme Court reversed the Superior Court’s decision. On February 7, 2017, the Isse case was filed against Air Serv on behalf of 60 individual plaintiffs (who would otherwise be members of the Hussein class), who alleged failure to comply with both the minimum wage provision and the sick and safe time provision of the Ordinance. The Isse plaintiffs sought retroactive wages and sick benefits, double damages for wages and sick benefits, interest, and attorneys’ fees. The Isse case later expanded to approximately 220 individual plaintiffs.

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In mediations on November 2 and 3, 2017, and without admitting liability in either matter, we agreed to settle the Hussein and Isse cases for a combined total of $8.3 million, inclusive of damages, interest, attorneys’ fees, and employer payroll taxes. On December 8, 2017, the Superior Court approved the settlement agreement for the 220 Isse plaintiffs, and we subsequently made a settlement payment of $4.5 million to the Isse plaintiffs in January 2018.

On July 30, 2018, the United States District Court for the Western District of Washington at Seattle preliminarily approved the settlement in the Hussein case. At the final approval hearing on December 4, 2018, the court (i) accepted opt-out notices from 78 Hussein class members (the “opt-out members”) indicating their intent to participate in separate lawsuits (leaving 386 class members in the Hussein class), (ii) directed the parties to recalculate the settlement amount by deducting the settlement funds attributable to the 78 opt-out members, and (iii) requested other minor changes, but indicated that the court intended to grant final approval of the settlement with these changes. On December 20, 2018, the court issued its order granting final approval of the Hussein class action settlement in the amount of $2.1 million. The Hussein settlement funds were distributed to the class on March 6, 2019. In January 2019, we reached a tentative agreement to resolve the claims of the opt-out members for $1.2 million. On March 22, 2019, the court approved the settlement for the opt-out members, and we subsequently made a settlement payment of $1.2 million to the opt-out members in May 2019. These matters are now concluded.

Castro and Marmolejo v. ABM Industries, Inc., et al., filed on October 24, 2014, pending in the United States District Court for the Northern District of California (the “Castro case”)

On October 24, 2014, Plaintiff Marley Castro filed a class action lawsuit alleging that ABM did not reimburse janitorial employees in California for using their personal cell phones for work-related purposes, in violation of California Labor Code section 2802. On January 23, 2015, Plaintiff Lucia Marmolejo was added to the case as a named plaintiff. On October 27, 2017, plaintiffs moved for class certification seeking to represent a class of all employees who were, are, or will be employed by ABM in the State of California with the Employee Master Job Description Code “Cleaner” (hereafter referred to as “Cleaner Employees”) beginning from October 24, 2010. ABM filed its opposition to class certification on November 27, 2017. On January 26, 2018, the district court granted plaintiffs’ motion for class certification. The court rejected plaintiffs’ proposed class, instead certifying three classes that the court formulated on its own: (1) all employees who were, are, or will be employed by ABM in the State of California as Cleaner Employees who used a personal cell phone to punch in and out of the EPAY system and who (a) worked at an ABM facility that did not provide a biometric clock and (b) were not offered an ABM-provided cell phone during the period beginning on January 1, 2012, through the date of notice to the Class Members that a class has been certified in this action; (2) all employees who were, are, or will be employed by ABM in the State of California as Cleaner Employees who used a personal cell phone to report unusual or suspicious circumstances to supervisors and were not offered (a) an ABM-provided cell phone or (b) a two-way radio during the period beginning four years prior to the filing of the original complaint, October 24, 2014, through the date of notice to the Class Members that a class has been certified in this action; and (3) all employees who were, are, or will be employed by ABM in the State of California as Cleaner Employees who used a personal cell phone to respond to communications from supervisors and were not offered (a) an ABM-provided cell phone or (b) a two-way radio during the period beginning four years prior to the filing of the original complaint, October 24, 2014, through the date of notice to the Class Members that a class has been certified in this action.

On February 9, 2018, ABM filed a petition for permission to appeal the district court’s order granting class certification with the United States Court of Appeals for the Ninth Circuit, which was denied on April 30, 2018. On March 20, 2018, ABM moved to compel arbitration of the claims of certain class members pursuant to the terms of three collective bargaining agreements. In response to that motion, on May 14, 2018, the district court modified the class definition to exclude all claims arising after the operative date(s) of the applicable collective bargaining agreements (which is June 1, 2016 for one agreement and May 1, 2016 for the other two agreements). However, the district court denied the motion to compel arbitration as to claims that arose prior to the operative date(s) of the applicable collective bargaining agreements. ABM has appealed to the Ninth Circuit the district court’s order denying the motion to compel arbitration with respect to the periods preceding the operative dates of the collective bargaining agreements.

After a court-ordered mediation held on October 15, 2018, the parties agreed to a class action settlement of $5.4 million, subject to court approval. The plaintiffs’ motion for preliminary approval of the settlement was filed on January 4, 2019, and the court held a hearing on the motion on February 12, 2019. On February 14, 2019, the court granted preliminary approval of the settlement. In connection with the settlement, we modified our existing written policies for California to expressly confirm that ABM service workers are not required to use personal cell phones for work purposes and began centralizing the process and implementing technology for such employees to request

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reimbursement for personal cell phone use due to work. A hearing on final approval of the settlement is scheduled to be held on September 3, 2019.

10. INCOME TAXES

On December 22, 2017, the Tax Act was enacted into law, which, among other provisions, reduced the federal corporate income tax rate from 35% to 21% and required companies to pay a one-time transition tax on the deemed repatriation of indefinitely reinvested earnings of international subsidiaries. Since we have an October 31 fiscal year-end, the lower corporate income tax rate was phased in, resulting in a U.S. statutory federal rate of 23.3% for fiscal 2018 and 21% for subsequent fiscal years. Other provisions under the Tax Act became effective for us in fiscal 2019, including limitations on deductibility of interest and executive compensation as well as a new minimum tax on Global Intangible Low-Taxed Income (“GILTI”), which we have elected to account for as a period cost.

Due to the complexities of implementing the provisions of theTax Act, the staff of the SEC issued Staff Accounting Bulletin 118 to provide guidance on accounting for the tax effects of theTax Actand permitted companies to record provisional amounts during a measurement period not to exceed one year from the enactment date. During the first quarter of 2018, we remeasured certain deferred tax assets and liabilities based on the new tax rates at which they were expected to reverse in the future and recorded a provisional one-time tax benefit of $28.7 million related to this remeasurement. In addition, we recorded a provisional expense of $7.0 million for the one-time transition tax on the deemed repatriation of indefinitely reinvested earnings of our international subsidiaries. We completed our analysis of the impacts of these provisions under the Tax Act as of October 31, 2018, and recorded adjustments during the fourth quarter of 2018 that (i) increased the benefit to $29.6 million for the remeasurement of certain deferred tax assets and liabilities and (ii) decreased the expense to $4.5 million for the one-time transition tax on the deemed repatriation of indefinitely reinvested earnings of our international subsidiaries. We plan to reinvest our foreign earnings to fund future non-U.S. growth and expansion, and we do not anticipate remitting such earnings to the United States. While U.S. federal tax expense has been recognized as a result of the Tax Act, no deferred tax liabilities with respect to federal and state income taxes or foreign withholding taxes have been recognized.

Our quarterly provision for income taxes from continuing operations is calculated using an estimated annual effective income tax rate, which is adjusted for discrete items that occur during the reporting period. Our income taxes for the three months endedApril 30, 2019 were negatively impacted by a $1.3 million reduction in prior year Work Opportunity Tax Credits (“WOTC”) for new hires and by certain reserves of $0.7 million, but were favorably impacted by $0.3 million of excess tax benefits related to the vesting of share-based compensation awards. Our income taxes for the six months endedApril 30, 2019 were negatively impacted by a $1.4 million reduction in prior year WOTC and by certain reserves of $1.4 million, but were favorably impacted by $0.8 million of excess tax benefits related to the vesting of share-based compensation awards.

Our income taxes for the three months endedApril 30, 2018 were favorably impacted by the reduction of the federal corporate income tax rate as a result of the Tax Act and by a discrete tax benefit of $2.0 million related to tax deductions on energy efficient government buildings, partially offset by a $1.5 million reduction in certain tax credits, including the prior year WOTC for new hires. Our income taxes for the six months endedApril 30, 2018 were favorably impacted by a net discrete tax benefit of $21.7 million related to the enactment of the Tax Act, $2.3 million related to tax deductions on energy efficient government buildings, and $1.5 million of excess tax benefits related to the vesting of share-based compensation awards. These benefits were partially offset by a $1.5 million reduction in certain tax credits, including the prior year WOTC for new hires.

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11.SEGMENT INFORMATION

Our reportable segments consist of B&I, Aviation, T&M, Education, Technical Solutions, and Healthcare, as further described below. Refer to Note 2, “Basis of Presentation and Significant Accounting Policies,” for information related to the modification in our presentation of inter-segment revenues.

REPORTABLE SEGMENTS AND DESCRIPTIONS
B&I	B&I, our largest reportable segment, encompasses janitorial, facilities engineering, and parking services for commercial real estate properties and sports and entertainment venues. B&I also provides vehicle maintenance and other services to rental car providers.
Aviation	Aviation supports airlines and airports with services ranging from parking and janitorial to passenger assistance, catering logistics, air cabin maintenance, and transportation.
T&M	T&M provides janitorial, facilities engineering, and parking services to industrial and high-tech manufacturing facilities.
Education	Education delivers janitorial, custodial, landscaping and grounds, facilities engineering, and parking services for public school districts, private schools, colleges, and universities.
Technical Solutions	Technical Solutions specializes in mechanical and electrical services. These services can also be leveraged for cross-selling across all of our industry groups, both domestically and internationally.
Healthcare	Healthcare offers janitorial, facilities management, clinical engineering, food and nutrition, laundry and linen, parking and guest services, and patient transportation services at traditional hospitals and non-acute facilities.

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Financial Information by Reportable Segment

	Three Months Ended April 30,						Six Months Ended April 30,
(in millions)	2019			2018			2019			2018
Revenues
Business & Industry	$	753.4		$	755.1		$	1,527.9		$	1,511.3
Aviation	250.0			249.2			502.4			509.2
Technology & Manufacturing	224.3			227.8			460.4			460.0
Education	205.6			206.9			410.3			413.8
Technical Solutions	127.6			108.5			235.5			212.5
Healthcare	66.3			69.9			133.0			137.6
Elimination of inter-segment revenues	(32.6		)	(36.5		)	(67.0		)	(75.4		)
	$	1,594.7		$	1,580.8		$	3,202.6		$	3,169.2
Operating profit (loss)
Business & Industry	$	47.7		$	43.5		$	84.2		$	72.0
Aviation	4.8			5.1			8.7			10.9
Technology & Manufacturing	19.2			16.0			37.4			32.9
Education	10.4			10.6			20.6			19.8
Technical Solutions	9.5			7.5			15.5			13.0
Healthcare	2.6			2.7			3.8			5.4
Government Services	—			—			(0.1		)	(0.8		)
Corporate	(38.9		)	(37.1		)	(83.6		)	(84.5		)
Adjustment for income from unconsolidated affiliates, included in Aviation	(0.8		)	(1.0		)	(1.7		)	(1.6		)
Adjustment for tax deductions for energy efficient government buildings, included in Technical Solutions	—			(2.0		)	—			(2.3		)
	54.5			45.3			84.8			64.8
Income from unconsolidated affiliates	0.8			1.0			1.7			1.6
Interest expense	(12.8		)	(13.8		)	(26.3		)	(28.1		)
Income from continuing operations before income taxes	$	42.5		$	32.5		$	60.2		$	38.2

The accounting policies for our segments are the same as those disclosed within our significant accounting policies in Note 2, “Basis of Presentation and Significant Accounting Policies.” Our management evaluates the performance of each reportable segment based on its respective operating profit results, which include the allocation of certain centrally incurred costs. Corporate expenses not allocated to segments include certain CEO and other finance and human resource departmental expenses, certain information technology costs, share-based compensation, certain legal costs and settlements, restructuring and related costs, certain actuarial adjustments to self-insurance reserves, and direct acquisition costs.

During the third quarter of fiscal year 2019, we initiated an organizational change to better align the services and expertise of our Healthcare business with our other industry groups and to leverage our existing branch network to support the long-term growth of this business. As a result, our Healthcare portfolio will be included primarily in our B&I segment.

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.

The following Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) is intended to facilitate an understanding of the results of operations and financial condition of ABM Industries Incorporated and its subsidiaries (collectively referred to as “ABM,” “we,” “us,” “our,” or the “Company”). This MD&A is provided as a supplement to, and should be read in conjunction with, our unaudited consolidated financial statements and the accompanying notes (“Financial Statements”) and our Annual Report on Form 10-K for the year ended October 31, 2018 (“Annual Report”), which has been filed with the Securities and Exchange Commission (“SEC”). This MD&A contains forward-looking statements about our business, operations, and industry that involve risks and uncertainties, such as statements regarding our plans, objectives, expectations, and intentions. Our future results and financial condition may be materially different from those we currently anticipate. See “Forward-Looking Statements” for more information.

Throughout the MD&A, amounts and percentages may not recalculate due to rounding. Unless otherwise indicated, all information in the MD&A and references to years are based on our fiscal year, which ends on October 31.

Effective November 1, 2018, we adopted Accounting Standards Update (“ASU”) 2014-09, Revenue from Contracts with Customers (Topic 606) and ASU 2017-10, Service Concession Arrangements (Topic 853): Determining the Customer of the Operation Services using a modified retrospective approach with a cumulative-effect adjustment to retained earnings as of the beginning of 2019; prior period financial statements are not adjusted. Refer to Note 2, “Basis of Presentation and Significant Accounting Policies,” and Note 3, “Revenue,” in the Financial Statements for additional information regarding the impact of adoption.

Business Overview

ABM is a leading provider of integrated facility services, customized by industry, with a mission to make a difference, every person, every day.

2020Vision Developments in 2019

In September 2015, we announced a comprehensive transformation initiative (“2020Vision”) intended to drive long-term profitable growth through an industry-based go-to-market approach. We continue focusing on several key initiatives across our organization to sustain our 2020Vision strategy and profitably deliver leading industry-based facility solutions. We are targeting significant investments in our information technology infrastructure to help simplify our operating environment, drive productivity, and create consistency and efficiency across our organization. We continue upgrading several key platforms, including our human resources information systems, enterprise resource planning system, and labor management system. We are also utilizing technology to help improve processes company-wide, including account planning, labor management, payroll, and procurement. We continue to centralize many of our back-office functions through our Enterprise Services Center in Sugar Land, Texas to help drive consistency in practice and support operating efficiency. In addition, by consolidating purchasing activities we have been able to leverage our scale, increase our purchasing power, and identify preferred suppliers, which has enabled cost saving opportunities in supplies and materials procurement.

Developments and Trends

Economic Labor Outlook

The U.S. economy continues to demonstrate positive underlying fundamentals, with expanding gross domestic product growth and improving employment conditions, which have led to historically low levels of both unemployment and underemployment across the country. These factors have contributed to the lower availability of qualified labor for our business and higher turnover in certain markets, as our employees have more job opportunities both inside and outside our industry. This in turn has caused, and may continue to cause, higher labor and related personnel costs.

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Restructuring and Related Costs

We may periodically engage in various restructuring activities intended to drive long-term profitable growth and increase operational efficiency, which can include streamlining and realigning our overall organizational structure and reallocating resources. These activities may result in restructuring costs related to employee severance, other project fees, lease exit costs, and asset impairment charges. Recently, our significant restructuring activities have primarily related to integrating our acquisition of GCA Services Group (“GCA”) and our 2020Vision initiative.

GCA and Other Restructuring

During the first quarter of 2018, we initiated a restructuring program to achieve cost synergies following the acquisition of GCA. We incurred the majority of our severance expense associated with this restructuring program in the first half of 2018. We expect to incur additional charges, primarily related to other project fees, as we continue to further integrate and consolidate our operational and financial processes to support the growth and capabilities of our shared services and operations. Additionally, we continue standardizing our financial systems and streamlining our operations by migrating and upgrading several key management platforms, including our human resources information systems, enterprise resource planning system, and labor management system. We also continue consolidating our real estate leases.

	Three Months Ended		Six Months Ended
(in millions)	April 30, 2019		April 30, 2019		Cumulative
Employee severance	$	1.8	$	3.1	$	16.6
Other project fees	0.3		2.7		10.6
External support fees	—		—		2.0
Lease exit costs and asset impairment	0.7		0.7		0.7
Total	$	2.7	$	6.5	$	29.9

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Segment Reporting

Our reportable segments consist of Business & Industry (“B&I”), Aviation, Technology & Manufacturing (“T&M”), Education, Technical Solutions, and Healthcare, as further described below. Effective November 1, 2018, we have modified the presentation of inter-segment revenues, which are recorded at cost with no associated intercompany profit or loss and are eliminated in consolidation. Our prior period segment data has been reclassified to conform with our fiscal 2019 presentation. These changes had no impact on our previously reported consolidated financial statements.

REPORTABLE SEGMENTS AND DESCRIPTIONS
	B&I, our largest reportable segment, encompasses janitorial, facilities engineering, and parking services for commercial real estate properties and sports and entertainment venues. B&I also provides vehicle maintenance and other services to rental car providers.
	Aviation supports airlines and airports with services ranging from parking and janitorial to passenger assistance, catering logistics, air cabin maintenance, and transportation.
	T&M provides janitorial, facilities engineering, and parking services to industrial and high-tech manufacturing facilities.
	Education delivers janitorial, custodial, landscaping and grounds, facilities engineering, and parking services for public school districts, private schools, colleges, and universities.
	Technical Solutions specializes in mechanical and electrical services. These services can also be leveraged for cross-selling across all of our industry groups, both domestically and internationally.
	Healthcare offers janitorial, facilities management, clinical engineering, food and nutrition, laundry and linen, parking and guest services, and patient transportation services at traditional hospitals and non-acute facilities.

During the third quarter of fiscal year 2019, we initiated an organizational change to better align the services and expertise of our Healthcare business with our other industry groups and to leverage our existing branch network to support the long-term growth of this business. As a result, our Healthcare portfolio will be included primarily in our B&I segment.

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Insurance

During the three months ended January 31,2019, we performed an actuarial review of the majority of our casualty insurance programs that considered changes in claim developments and claim payment activity for the period commencing May 1, 2018 and ending October 31, 2018 for all policy years in which open claims existed. During the three months endedApril 30,2019, we continued to review the majority of our casualty insurance programs and performed an actuarial update for the period commencing October 31, 2018 and ending January 31, 2019. The actuarial update is abbreviated in nature based on actual versus expected developments during the periods analyzed and relies on the key assumptions in the comprehensive actuarial study performed during 2018 (most notably loss development patterns, trend assumptions, and underlying expected loss costs).

The actuarial review and update continue to indicate the changes we have made to our risk management program have reduced the frequency of claims; however, we are experiencing adverse developments that impact claim costs relating to certain prior periods. Claim management initiatives include programs to identify those claims earlier in the claims cycle that may potentially develop adversely and ensure the establishment of reserves consistent with known fact patterns. However, with respect to claims related to prior fiscal years, the actuarial review and update showed unfavorable developments in our estimates of ultimate losses related to some general liability, property damage, workers’ compensation, and automobile liability claims.

Based on the results of the actuarial review and subsequent developments, at January 31, 2019 we increased our total reserves for known claims as well as our estimate of the loss amounts associated with incurred but not reported claims for prior periods by$5.0 million. The results of the actuarial update performed during the three months ended April 30, 2019 did not require a further adjustment to our reserves in the aggregate.For thesix months endedApril 30, 2019, the total increase to our reserves for claims related to prior periods was$5.0 million. This adjustment was$1.0 millionhigherthan the total adjustment related to prior year claims of$4.0 millionduring thesix months endedApril 30, 2018. During the third quarter of 2019, comprehensive actuarial evaluations are expected to be completed for our significant insurance programs using updated claims data, and these evaluations may lead to further adjustments to our insurance reserves.

Key Financial Highlights

• Revenues increased by $13.9 million, or 0.9%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018.

• Operating profit increased by $9.2 million, or 20.4%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018. The increase in operating profit is primarily attributable to higher gross margin associated with improved margins within B&I, T&M, and Technical Solutions, as well as a lower self-insurance adjustment related to prior year claims and lower restructuring and related expenses.

• We had an income tax provision of $17.3 million during the six months endedApril 30, 2019, as compared to an income tax benefit of $15.1 million during the six months endedApril 30, 2018. The 2018 period benefited primarily from a net discrete tax benefit of $21.7 million related to the Tax Cuts and Jobs Act (the “Tax Act”).

• Net cash provided by operating activities was $56.3 million during the six months endedApril 30, 2019.

• Dividends of $23.8 million were paid to shareholders, and dividends totaling $0.360 per common share were declared during the six months endedApril 30, 2019.

• At April 30, 2019, total outstanding borrowings under our credit facility were $961.0 million, and we had up to $437.2 million of borrowing capacity under our credit facility; however, covenant restrictions limited our actual borrowing capacity to $405.1 million.

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Results of Operations

Three Months Ended April 30,2019 Compared with the Three Months Ended April 30,2018

Consolidated

	Three Months Ended April 30,
($ in millions)	2019			2018			Increase / (Decrease)
Revenues	$	1,594.7		$	1,580.8		$	13.9		0.9%
Operating expenses	1,414.2			1,405.8			8.4			0.6%
Gross margin	11.3		%	11.1		%	25 bps
Selling, general and administrative expenses	108.4			107.8			0.6			0.6%
Restructuring and related expenses	2.7			5.3			(2.6		)	(48.2)%
Amortization of intangible assets	14.8			16.7			(1.9		)	(11.1)%
Operating profit	54.5			45.3			9.2			20.4%
Income from unconsolidated affiliates	0.8			1.0			(0.2		)	(23.0)%
Interest expense	(12.8		)	(13.8		)	(1.0		)	(7.3)%
Income from continuing operations before income taxes	42.5			32.5			10.0			30.8%
Income tax provision	(12.6		)	(7.1		)	5.5			77.2%
Income from continuing operations	29.9			25.4			4.5			17.9%
(Loss) income from discontinued operations, net of taxes	(0.2		)	1.2			(1.4		)	NM*
Net income	29.7			26.6			3.1			11.7%
Other comprehensive income (loss)
Interest rate swaps	(3.5		)	4.6			(8.1		)	NM*
Foreign currency translation	(0.9		)	(4.5		)	(3.6		)	(79.2)%
Income tax benefit (provision)	1.0			(1.2		)	2.2			NM*
Comprehensive income	$	26.3		$	25.5		$	0.8		3.1%

*Not meaningful

Revenues

Revenues increased by $13.9 million, or 0.9%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018. The increase in revenues was attributable to organic growth, primarily in our U.S. Technical Solutions business. This increase was partially offset by a reclassification of $12.2 million of rent expense related to service concession arrangements, primarily within Aviation. This expense was previously recorded as an operating expense but is now recorded as a reduction of revenues, due to the adoption of Topic 853. Additionally, we lost certain accounts in Healthcare, T&M, and our U.K. Technical Solutions business, and fluctuations in foreign currency exchange rates negatively affected our U.K. businesses.

Operating Expenses

Operating expenses increased by $8.4 million, or 0.6%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018. This increase was partially offset by the reclassification of $12.2 million of rent expense related to service concession arrangements to revenue, as noted above. Gross margin increased by 25 bps to 11.3% in the three months endedApril 30, 2019 from 11.1% in the three months endedApril 30, 2018. The increase in gross margin was primarily associated with improved margins within B&I, T&M, and our U.S. Technical Solutions business, as well as a lower self-insurance adjustment related to prior year claims.

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Selling, General and Administrative Expenses

Selling, general and administrative expenses increased slightly by $0.6 million, or 0.6%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018. The slight increase in selling, general and administrative expenses was primarily related to:

• a $6.0 million increase in technology investments and related support; and

• the absence of a $2.8 million benefit resulting from actuarial evaluations performed on our medical and dental self-insurance plans in thethree months endedApril 30, 2018.

Offsetting this increase was:

• a $3.2 million decrease in legal settlement costs; and

• a $1.9 million decrease in bad debt expense.

Restructuring and Related Expenses

Restructuring and related expenses decreased by $2.6 million, or 48.2%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018, due to restructuring expenses incurred in the prior year following the acquisition of GCA, partially offset by other restructuring expenses incurred in the current year.

Income Taxes from Continuing Operations

The effective tax rates on income from continuing operations for the three months endedApril 30, 2019 and April 30, 2018 were 29.6% and 21.8%, respectively. The effective tax rate for the three months endedApril 30, 2019 was negatively impacted by a $1.3 million reduction in prior year Work Opportunity Tax Credits (“WOTC”) for new hires and by certain reserves of $0.7 million; it was favorably impacted by $0.3 million of excess tax benefits related to the vesting of share-based compensation awards. Comparatively, the effective tax rate for the three months endedApril 30, 2018 was favorably impacted by the reduction of the federal corporate income tax rate as a result of the Tax Act and by a discrete tax benefit of $2.0 million related to tax deductions on energy efficient government buildings, partially offset by a $1.5 million reduction in certain tax credits, including the prior year WOTC for new hires.

Interest Rate Swaps

During the three months endedApril 30, 2019, we recognized as a component of our comprehensive income a loss of $3.5 million related to our interest rate swaps, compared with a gain of $4.6 million during the three months endedApril 30, 2018, primarily due to underlying changes in the fair value of the interest rate swaps. Additionally, during the current period we amortized $1.0 million, net of taxes of $0.4 million, of the gain we realized in 2018 from the termination of our prior interest rate swaps.

Foreign Currency Translation

Foreign currency translation lossdecreased by $3.6 million during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018, due to the greater relative strengthening of the U.S. Dollar (“USD”) against the Great Britain Pound (“GBP”) during the three months endedApril 30, 2018. Future gains and losses on foreign currency translation will be dependent upon changes in the relative value of foreign currencies to the USD and the extent of our foreign assets and liabilities.

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Segment Information

Financial Information for Each Reportable Segment

	Three Months Ended April 30,
($ in millions)	2019			2018			Increase / (Decrease)
Revenues
Business & Industry	$	753.4		$	755.1		$	(1.7	)	(0.2)%
Aviation	250.0			249.2			0.8			0.3%
Technology & Manufacturing	224.3			227.8			(3.5		)	(1.5)%
Education	205.6			206.9			(1.3		)	(0.6)%
Technical Solutions	127.6			108.5			19.1			17.6%
Healthcare	66.3			69.9			(3.6		)	(5.1)%
Elimination of inter-segment revenues	(32.6		)	(36.5		)	3.9			10.7%
	$	1,594.7		$	1,580.8		$	13.9		0.9%
Operating profit (loss)
Business & Industry	$	47.7		$	43.5		$	4.2		9.8%
Operating profit margin	6.3		%	5.8		%	58 bps
Aviation	4.8			5.1			(0.3		)	(6.8)%
Operating profit margin	1.9		%	2.0		%	(15) bps
Technology & Manufacturing	19.2			16.0			3.2			19.5%
Operating profit margin	8.5		%	7.0		%	151 bps
Education	10.4			10.6			(0.2		)	(2.2)%
Operating profit margin	5.0		%	5.1		%	(8) bps
Technical Solutions	9.5			7.5			2.0			26.2%
Operating profit margin	7.5		%	7.0		%	51 bps
Healthcare	2.6			2.7			(0.1		)	(2.3)%
Operating profit margin	3.9		%	3.8		%	11 bps
Corporate	(38.9		)	(37.1		)	(1.8		)	(4.7)%
Adjustment for income from unconsolidated affiliates, included in Aviation	(0.8		)	(1.0		)	0.2			24.0%
Adjustment for tax deductions for energy efficient government buildings, included in Technical Solutions	—			(2.0		)	2.0			NM*
	$	54.5		$	45.3		$	9.2		20.4%

*Not meaningful

Business & Industry
	Three Months Ended April 30,
($ in millions)	2019			2018			Increase / (Decrease)
Revenues	$	753.4		$	755.1		$	(1.7	)	(0.2)%
Operating profit	47.7			43.5			4.2			9.8%
Operating profit margin	6.3		%	5.8		%	58 bps

B&I revenues decreased by $1.7 million, or 0.2%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018. The decrease was primarily attributable to the loss of certain accounts in our U.S. business and a negative impact from fluctuations in foreign currency exchange rates related to our U.K. business, partially offset by the targeted expansion of certain key clients within our U.S. business. Management reimbursement revenues for this segment totaled $64.2 million and $63.5 million for the three months endedApril 30, 2019 and 2018, respectively.

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Operating profit increased by $4.2 million, or 9.8%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018. Operating profit margin increased by 58 bps to 6.3% in the three months endedApril 30, 2019 from 5.8% in the three months endedApril 30, 2018. The increase in operating profit margin was primarily associated with the loss of certain lower margin accounts, a decrease in unemployment taxes in certain states, and higher margins on certain accounts in our U.S. business. This increase was partially offset by the absence of a positive non-recurring adjustment related to a client account that occurred in the prior year and lower margins on certain accounts in our U.K. business. While labor challenges are present in certain areas of our B&I business, it is our most mature business and has the highest proportion of unionized labor.

Aviation
	Three Months Ended April 30,
($ in millions)	2019			2018			Increase / (Decrease)
Revenues	$	250.0		$	249.2		$	0.8		0.3%
Operating profit	4.8			5.1			(0.3		)	(6.8)%
Operating profit margin	1.9		%	2.0		%	(15) bps

Aviation revenues increased by $0.8 million, or 0.3%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018. The increase was primarily attributable to organic growth in catering logistics and janitorial accounts, partially offset by the loss of certain passenger services and facility services accounts and a negative impact from fluctuations in foreign currency exchange rates related to our U.K. business. Revenues were also impacted by a reclassification of $11.7 million of rent expense related to service concession arrangements due to the adoption of Topic 853. This expense is now recorded as a reduction of revenues, but had previously been recorded as an operating expense. Management reimbursement revenues for this segment totaled $23.5 million and $27.6 million for the three months endedApril 30, 2019 and 2018, respectively.

Operating profit decreased by $0.3 million, or 6.8%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018. Operating profit margin decreased by 15 bps to 1.9% in the three months endedApril 30, 2019 from 2.0% in the three months endedApril 30, 2018. The decrease in operating profit margin was primarily attributable to operational issues on certain accounts and higher labor costs, but was partially offset by higher margins on certain new contracts.

Technology & Manufacturing
	Three Months Ended April 30,
($ in millions)	2019			2018			Increase / (Decrease)
Revenues	$	224.3		$	227.8		$	(3.5	)	(1.5)%
Operating profit	19.2			16.0			3.2			19.5%
Operating profit margin	8.5		%	7.0		%	151 bps

T&M revenues decreased by $3.5 million, or 1.5%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018. The decrease was primarily related to the loss of certain accounts, partially offset by new business.

Operating profit increased by $3.2 million, or 19.5%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018. Operating profit margin increased by 151 bps to 8.5% in the three months endedApril 30, 2019 from 7.0% in the three months endedApril 30, 2018. The increase in operating profit margin was primarily attributable to improved margins on certain accounts and the loss of a low margin account in the prior year.

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Education
	Three Months Ended April 30,
($ in millions)	2019			2018			Decrease
Revenues	$	205.6		$	206.9		$	(1.3	)	(0.6)%
Operating profit	10.4			10.6			(0.2		)	(2.2)%
Operating profit margin	5.0		%	5.1		%	(8) bps

Education revenues decreased by $1.3 million, or 0.6%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018. The decrease was attributable to the loss of certain accounts that primarily occurred in the prior year.

Operating profit decreased by $0.2 million, or 2.2%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018. Operating profit margin decreased slightly by 8 bps to 5.0% in the three months endedApril 30, 2019 from 5.1% in the three months endedApril 30, 2018. The decrease in operating profit margin was primarily attributable to the loss of certain higher margin accounts and an increase in wages and related personnel costs, partially offset by the timing of certain synergies and lower reserves established for client receivables, including collections of previously written off receivables.

Technical Solutions
	Three Months Ended April 30,
($ in millions)	2019			2018			Increase
Revenues	$	127.6		$	108.5		$	19.1	17.6%
Operating profit	9.5			7.5			2.0		26.2%
Operating profit margin	7.5		%	7.0		%	51 bps

Technical Solutions revenues increased by $19.1 million, or 17.6%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018. This increase was primarily attributable to growth in our U.S. business related to bundled energy solutions projects and power projects, partially offset by the contraction of certain accounts in our U.K. business and a negative impact from fluctuations in foreign currency exchange rates related to our U.K. business.

Operating profit increased by $2.0 million, or 26.2%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018. Operating profit margin increased by 51 bps to 7.5% in the three months endedApril 30, 2019 from 7.0% in the three months endedApril 30, 2018. The increase in operating profit margin was primarily attributable to the contribution of higher project revenues, lower amortization expense following the impairment recognized at the end of 2018, and lower sales commissions expense in the current year due to the deferral of commissions following the adoption of Topic 606. The increase was partially offset by the absence of tax deductions for energy efficient government buildings that were taken in the prior year, lower margins on certain projects in our U.S. business, and the loss of certain higher margin contracts in our U.K. business.

Healthcare
	Three Months Ended April 30,
($ in millions)	2019			2018			Increase / (Decrease)
Revenues	$	66.3		$	69.9		$	(3.6	)	(5.1)%
Operating profit	2.6			2.7			(0.1		)	(2.3)%
Operating profit margin	3.9		%	3.8		%	11 bps

Healthcare revenues decreased by $3.6 million, or 5.1%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018. This decrease was primarily attributable to the loss of certain accounts that primarily occurred in the prior year, partially offset by new business.

Operating profit decreased slightly by $0.1 million, or 2.3%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018. Operating profit margin increased by 11 bps to 3.9% in the three months endedApril 30, 2019 from 3.8% in the three months endedApril 30, 2018. This increase was primarily attributable to a decrease in selling, general and administrative expenses and lower reserves established for client receivables, partially offset by the loss of certain higher margin contracts.

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Corporate
	Three Months Ended April 30,
($ in millions)	2019		2018		Increase
Corporate expenses	$	38.9	$	37.1	$	1.8	4.7%

Corporate expenses increased by $1.8 million, or 4.7%, during the three months endedApril 30, 2019, as compared to the three months endedApril 30, 2018. The increase in corporate expenses was primarily related to:

• a $6.0 million increase in technology investments and related support; and

• the absence of a $2.8 million benefit resulting from actuarial evaluations performed on our medical and dental self-insurance plans in thethree months endedApril 30, 2018.

Offsetting this increase was:

• a $2.6 million decrease in restructuring and related expenses as a result of restructuring expenses incurred in the prior year following the acquisition of GCA, partially offset by other restructuring expenses incurred in the current year;

• a $2.5 million decrease in legal settlement costs; and

• the absence of a $2.0 million adjustment to self-insurance reserves related to prior year claims recorded in the three months endedApril 30, 2018.

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Results of Operations

Six Months Ended April 30, 2019Compared with the Six Months Ended April 30, 2018

Consolidated

	Six Months Ended April 30,
($ in millions)	2019			2018			Increase / (Decrease)
Revenues	$	3,202.6		$	3,169.2		$	33.4		1.1%
Operating expenses	2,860.2			2,835.1			25.1			0.9%
Gross margin	10.7		%	10.5		%	15 bps
Selling, general and administrative expenses	221.1			216.8			4.3			2.0%
Restructuring and related expenses	6.5			19.6			(13.1		)	(66.8)%
Amortization of intangible assets	30.0			32.9			(2.9		)	(8.7)%
Operating profit	84.8			64.8			20.0			30.9%
Income from unconsolidated affiliates	1.7			1.6			0.1			9.6%
Interest expense	(26.3		)	(28.1		)	(1.8		)	(6.5)%
Income from continuing operations before income taxes	60.2			38.2			22.0			57.6%
Income tax (provision) benefit	(17.3		)	15.1			(32.4		)	NM*
Income from continuing operations	42.9			53.3			(10.4		)	(19.5)%
(Loss) income from discontinued operations, net of taxes	(0.2		)	1.1			(1.3		)	NM*
Net income	42.7			54.4			(11.7		)	(21.6)%
Other comprehensive income (loss)
Interest rate swaps	(12.2		)	23.2			(35.4		)	NM*
Foreign currency translation	2.2			5.0			(2.8		)	(56.7)%
Income tax benefit (provision)	3.3			(6.3		)	9.6			NM*
Comprehensive income	$	36.0		$	76.3		$	(40.3	)	NM*

*Not meaningful

Revenues

Revenues increased by $33.4 million, or 1.1%, during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. The increase in revenues was primarily attributable to organic growth in our U.S. Technical Solutions business and in B&I. This increase was partially offset by a reclassification of $23.6 million of rent expense related to service concession arrangements, primarily within Aviation. This expense was previously recorded as an operating expense but is now recorded as a reduction of revenues, due to the adoption of Topic 853. Additionally, we lost certain accounts in Aviation, our U.K. Technical Solutions business, Healthcare, and Education.

Operating Expenses

Operating expenses increased by $25.1 million, or 0.9%, during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. The increase was partially offset by the reclassification of $23.6 million of rent expense related to service concession arrangements to revenue, as noted above. Gross margin increased by 15 bps to 10.7% in the six months endedApril 30, 2019 from 10.5% in the six months endedApril 30, 2018. The increase in gross margin was primarily associated with improved margins within T&M, B&I, and our U.S. Technical Solutions business.

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Selling, General and Administrative Expenses

Selling, general and administrative expenses increased by $4.3 million, or 2.0%, during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. The increase in selling, general and administrative expenses was primarily related to:

• a $9.7 million increase in technology investments and related support;

• the absence of a $4.3 million reimbursement of previously expensed legal settlement costs received in the prior year; and

• the absence of a $2.8 million benefit resulting from actuarial evaluations performed on our medical and dental self-insurance plans in thethree months endedApril 30, 2018.

Offsetting this increase was:

• a $5.8 million decrease in compensation and related expenses; and

• a $5.0 million decrease in legal settlement costs.

Restructuring and Related Expenses

Restructuring and related expenses decreased by $13.1 million, or 66.8%, during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018 due to restructuring expenses, primarily severance, incurred in the prior year following the acquisition of GCA, partially offset by other restructuring expenses incurred in the current year.

Income Taxes from Continuing Operations

During the six months endedApril 30, 2019, we had an income tax provision of $17.3 million, compared with an income tax benefit of $15.1 million during the six months endedApril 30, 2018. Our income taxes for the six months endedApril 30, 2019 were negatively impacted by a $1.4 million reduction in prior year WOTC and by certain reserves of $1.4 million; they were favorably impacted by $0.8 million of excess tax benefits related to the vesting of share-based compensation awards. Comparatively, the 2018 period benefited from a net discrete tax benefit of $21.7 million related to the enactment of the Tax Act, $2.3 million related to tax deductions on energy efficient government buildings, and $1.5 million of excess tax benefits related to the vesting of share-based compensation awards. These benefits were partially offset by a $1.5 million reduction in certain tax credits, including the prior year WOTC for new hires.

Interest Rate Swaps

During the six months endedApril 30, 2019, we recognized as a component of our comprehensive income a loss of $12.2 million related to our interest rate swaps, compared with a gain of $23.2 million during the six months endedApril 30, 2018, primarily due to underlying changes in the fair value of the interest rate swaps. Additionally, during the current period we amortized $2.1 million, net of taxes of $0.8 million, of the gain we realized in 2018 from the termination of our prior interest rate swaps.

Foreign Currency Translation

Foreign currency translation gain decreased by $2.8 million during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. This decrease was related to the greater relative weakening of USD against the GBP during the six months endedApril 30, 2018. Future gains and losses on foreign currency translation will be dependent upon changes in the relative value of foreign currencies to the USD and the extent of our foreign assets and liabilities.

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Segment Information

Financial Information for Each Reportable Segment

	Six Months Ended April 30,
($ in millions)	2019			2018			Increase / (Decrease)
Revenues
Business & Industry	$	1,527.9		$	1,511.3		$	16.6		1.1%
Aviation	502.4			509.2			(6.8		)	(1.3)%
Technology & Manufacturing	460.4			460.0			0.4			0.1%
Education	410.3			413.8			(3.5		)	(0.8)%
Technical Solutions	235.5			212.5			23.0			10.8%
Healthcare	133.0			137.6			(4.6		)	(3.4)%
Elimination of inter-segment revenues	(67.0		)	(75.4		)	8.4			11.1%
	$	3,202.6		$	3,169.2		$	33.4		1.1%
Operating profit (loss)
Business & Industry	$	84.2		$	72.0		$	12.2		16.9%
Operating profit margin	5.5		%	4.8		%	75 bps
Aviation	8.7			10.9			(2.2		)	(20.3)%
Operating profit margin	1.7		%	2.1		%	(41) bps
Technology & Manufacturing	37.4			32.9			4.5			13.6%
Operating profit margin	8.1		%	7.1		%	97 bps
Education	20.6			19.8			0.8			4.3%
Operating profit margin	5.0		%	4.8		%	25 bps
Technical Solutions	15.5			13.0			2.5			18.7%
Operating profit margin	6.6		%	6.1		%	44 bps
Healthcare	3.8			5.4			(1.6		)	(30.2)%
Operating profit margin	2.8		%	3.9		%	(109) bps
Government Services	(0.1		)	(0.8		)	0.7			NM*
Operating profit margin	NM*			NM*			NM*
Corporate	(83.6		)	(84.5		)	0.9			1.1%
Adjustment for income from unconsolidated affiliates, included in Aviation	(1.7		)	(1.6		)	(0.1		)	(3.2)%
Adjustment for tax deductions for energy efficient government buildings, included in Technical Solutions	—			(2.3		)	2.3			NM*
	$	84.8		$	64.8		$	20.0		30.9%

*Not meaningful

Business & Industry
	Six Months Ended April 30,
($ in millions)	2019			2018			Increase
Revenues	$	1,527.9		$	1,511.3		$	16.6	1.1%
Operating profit	84.2			72.0			12.2		16.9%
Operating profit margin	5.5		%	4.8		%	75 bps

B&I revenues increased by $16.6 million, or 1.1%, during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. The increase was primarily attributable to organic growth, including the expansion of a contract that started in 2018 in our U.K. business and the targeted expansion of certain key clients within our U.S. business. Management reimbursement revenues for this segment totaled $130.5 million and $126.5 million for the six months endedApril 30, 2019 and 2018, respectively.

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Operating profit increased by $12.2 million, or 16.9%, during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. Operating profit margin increased by 75 bps to 5.5% in the six months endedApril 30, 2019 from 4.8% in the six months endedApril 30, 2018. The increase in operating profit margin was primarily associated with higher margins on certain accounts in our U.S. business and a decrease in unemployment taxes in certain states. This increase was partially offset by lower margins on certain accounts in our U.K. business and a provision for the settlement of a union health and welfare benefits audit. While labor challenges are present in certain areas of our B&I business, it is our most mature business and has the highest proportion of unionized labor.

Aviation
	Six Months Ended April 30,
($ in millions)	2019			2018			Decrease
Revenues	$	502.4		$	509.2		$	(6.8	)	(1.3)%
Operating profit	8.7			10.9			(2.2		)	(20.3)%
Operating profit margin	1.7		%	2.1		%	(41) bps

Aviation revenues decreased by $6.8 million, or 1.3%, during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. The decrease was primarily attributable to a reclassification of $22.9 million of rent expense related to service concession arrangements due to the adoption of Topic 853. This expense is now recorded as a reduction of revenues, but had previously been recorded as an operating expense. The decrease was also due to the loss of certain facility services and passenger services accounts, partially offset by organic growth in catering logistics and janitorial accounts. Management reimbursement revenues for this segment totaled $47.6 million and $53.1 million for the six months endedApril 30, 2019 and 2018, respectively.

Operating profit decreased by $2.2 million, or 20.3%, during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. Operating profit margin decreased by 41 bps to 1.7% in the six months endedApril 30, 2019 from 2.1% in the six months endedApril 30, 2018. The decrease in operating profit margin was primarily attributable to operational issues on certain accounts and higher labor costs, but was partially offset by higher margins on certain new contracts.

Technology & Manufacturing
	Six Months Ended April 30,
($ in millions)	2019			2018			Increase
Revenues	$	460.4		$	460.0		$	0.4	0.1%
Operating profit	37.4			32.9			4.5		13.6%
Operating profit margin	8.1		%	7.1		%	97 bps

T&M revenues increased slightly by $0.4 million, or 0.1%, during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. The increase was primarily related to the expansion of existing accounts and new business, offset by the loss of certain accounts.

Operating profit increased by $4.5 million, or 13.6%, during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. Operating profit margin increased by 97 bps to 8.1% in the six months endedApril 30, 2019 from 7.1% in the six months endedApril 30, 2018. The increase in operating profit margin was primarily attributable to improved margins on certain accounts and the loss of a low margin account in the prior year, partially offset by specific reserves established for client receivables.

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Education
	Six Months Ended April 30,
($ in millions)	2019			2018			Increase / (Decrease)
Revenues	$	410.3		$	413.8		$	(3.5	)	(0.8)%
Operating profit	20.6			19.8			0.8			4.3%
Operating profit margin	5.0		%	4.8		%	25 bps

Education revenues decreased by $3.5 million, or 0.8%, during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. The decrease was attributable to the loss of certain accounts that primarily occurred in the prior year, partially offset by new business.

Operating profit increased by $0.8 million, or 4.3%, during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. Operating profit margin increased by 25 bps to 5.0% in the six months endedApril 30, 2019 from 4.8% in the six months endedApril 30, 2018. The increase in operating profit margin was primarily attributable to the timing of certain synergies and lower reserves established for client receivables, including collections of previously written off receivables, partially offset by the loss of certain higher margin accounts and an increase in wages and related personnel costs.

Technical Solutions
	Six Months Ended April 30,
($ in millions)	2019			2018			Increase
Revenues	$	235.5		$	212.5		$	23.0	10.8%
Operating profit	15.5			13.0			2.5		18.7%
Operating profit margin	6.6		%	6.1		%	44 bps

Technical Solutions revenues increased by $23.0 million, or 10.8%, during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. This increase was primarily attributable to growth in our U.S. business related to bundled energy solutions projects and power projects, partially offset by the contraction of certain accounts in our U.K. business.

Operating profit increased by $2.5 million, or 18.7%, during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. Operating profit margin increased by 44 bps to 6.6% in the six months endedApril 30, 2019 from 6.1% in the six months endedApril 30, 2018. The increase in operating profit margin was primarily attributable to the contribution of higher project revenues, lower amortization expense following the impairment recognized at the end of 2018, and lower sales commissions expense in the current year due to the deferral of commissions following the adoption of Topic 606. The increase was partially offset by lower margins on certain projects in our U.S. business, the loss of certain higher margin contracts in our U.K. business, and the absence of tax deductions taken in the prior year for energy efficient government buildings.

Healthcare
	Six Months Ended April 30,
($ in millions)	2019			2018			Decrease
Revenues	$	133.0		$	137.6		$	(4.6	)	(3.4)%
Operating profit	3.8			5.4			(1.6		)	(30.2)%
Operating profit margin	2.8		%	3.9		%	(109) bps

Healthcare revenues decreased by $4.6 million, or 3.4%, during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. This decrease was primarily attributable to the loss of certain accounts, partially offset by new business.

Operating profit decreased by $1.6 million, or 30.2%, during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. Operating profit margin decreased by 109 bps to 2.8% in the six months endedApril 30, 2019 from 3.9% in the six months endedApril 30, 2018. This decrease was primarily attributable to the loss of certain higher margin contracts, partially offset by lower selling, general and administrative expenses.

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Corporate
	Six Months Ended April 30,
($ in millions)	2019		2018		Decrease
Corporate expenses	$	83.6	$	84.5	$	(0.9	)	(1.1)%

Corporate expenses decreased slightly by $0.9 million, or 1.1%, during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. The slight decrease in corporate expenses was primarily related to:

• a $13.1 million decrease in restructuring and related expenses as a result of restructuring expenses incurred in the prior year following the acquisition of GCA, partially offset by other restructuring expenses incurred in the current year;

• a $4.4 million decrease in legal settlement costs; and

• the absence of $1.2 million of acquisition costs related to the GCA acquisition in the prior year.

Offsetting this decrease was:

• a $9.7 million increase in technology investments and related support;

• the absence of a $4.3 million reimbursement of previously expensed legal settlement costs received in the prior year;

• the absence of a $2.8 million benefit resulting from actuarial evaluations performed on our medical and dental self-insurance plans in thethree months endedApril 30, 2018; and

• a $1.0 million higher adjustment to self-insurance reserves related to prior year claims as a result of an actuarial review and update completed in the current year.

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Liquidity and Capital Resources

Our primary sources of liquidity are operating cash flows and borrowing capacity under our credit facility. We assess our liquidity in terms of our ability to generate cash to fund our short- and long-term cash requirements. As such, we project our anticipated cash requirements as well as cash flows generated from operating activities to meet those needs.

In addition to normal working capital requirements, we anticipate that our short- and long-term cash requirements will include funding legal settlements, insurance claims, dividend payments, capital expenditures, and integration costs related to the GCA acquisition. We anticipate long-term cash uses will also include strategic acquisitions and share repurchases.

We believe that our operating cash flows and borrowing capacity under our credit facility are sufficient to fund our cash requirements for the next twelve months. In the event that our plans change or our cash requirements are greater than we anticipate, we may need to access the capital markets to finance future cash requirements. However, there can be no assurance that such financing will be available to us should we need it or, if available, that the terms will be satisfactory to us and not dilutive to existing shareholders.

On a long-term basis, we will continue to rely on our credit facility for any long-term funding not provided by operating cash flows. In addition, we anticipate that future cash generated from operations will be augmented by working capital improvements driven by our 2020Vision, such as the management of costs through consolidated procurement.

IFM Assurance Company (“IFM”) is a wholly-owned captive insurance company that we formed in 2015. IFM is part of our enterprise-wide, multi-year insurance strategy that is intended to better position our risk and safety programs and provide us with increased flexibility in the end-to-end management of our insurance programs. IFM began providing coverage to us as of January 1, 2015. In 2019, we expect accelerated cash tax savings related to coverage provided by IFM to be approximately $5 million.

Credit Facility

On September 1, 2017, we refinanced and replaced our then-existing $800.0 million credit facility with a new senior, secured five-year syndicated credit facility (the “Credit Facility”), consisting of a $900.0 million revolving line of credit and an $800.0 million amortizing term loan, scheduled to mature on September 1, 2022. In accordance with the terms of the Credit Facility, the line of credit was reduced to $800.0 million on September 1, 2018. Initial borrowings under the Credit Facility were used to finance, in part, the cash portion of the purchase price related to the GCA acquisition, to refinance certain existing indebtedness of ABM, and to pay transaction costs.

Our ability to draw down available capacity under the Credit Facility, as amended, is subject to, and limited by, compliance with certain financial covenants, which include a maximum leverage ratio of 4.50 to 1.0, which steps down to 3.50 to 1.0 by July 2021, and a minimum fixed charge coverage ratio of 1.50 to 1.0. Other covenants under the Credit Facility include limitations on liens, dispositions, fundamental changes, investments, and certain transactions and payments. At April 30, 2019, we were in compliance with these covenants and expect to be in compliance in the foreseeable future.

During the three andsix months endedApril 30, 2019, we made principal payments under the term loan of $10.0 million and $20.0 million, respectively. At April 30, 2019, the total outstanding borrowings under our Credit Facility in the form of cash borrowings and standby letters of credit were $961.0 million and $152.4 million, respectively. At April 30, 2019, we had up to $437.2 million of borrowing capacity under the Credit Facility; however, covenant restrictions limited our actual borrowing capacity to $405.1 million.

Reinvestment of Foreign Earnings

We plan to reinvest our foreign earnings to fund future non-U.S. growth and expansion, and we do not anticipate remitting such earnings to the United States. While U.S. federal tax expense has been recognized as a result of the Tax Act, no deferred tax liabilities with respect to federal and state income taxes or foreign withholding taxes have been recognized.

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Share Repurchases

On September 2, 2015, our Board of Directors authorized a program to repurchase up to $200.0 million of our common stock. Purchases may take place on the open market or otherwise, and all or part of the repurchases may be made pursuant to Rule 10b5-1 plans or in privately negotiated transactions. The timing of repurchases is at our discretion and will depend upon several factors, including market and business conditions, future cash flows, share price, and share availability. Repurchased shares are retired and returned to an authorized but unissued status. The repurchase program may be suspended or discontinued at any time without prior notice. There were no share repurchases during the six months endedApril 30, 2019. At April 30, 2019, authorization for $134.1 million of repurchases remained under our share repurchase program.

Cash Flows

In addition to revenues and operating profit, our management views operating cash flows as a good indicator of financial performance, because strong operating cash flows provide opportunities for growth both organically and through acquisitions. Net cash provided by operating activities was $56.3 million during the six months endedApril 30, 2019. Operating cash flows primarily depend on: revenue levels; the quality and timing of collections of accounts receivable; the timing of payments to suppliers and other vendors; the timing and amount of income tax payments; and the timing and amount of payments on insurance claims and legal settlements.

	Six Months Ended April 30,
(in millions)	2019			2018
Net cash provided by operating activities	$	56.3		$	133.3
Net cash used in investing activities	(27.1		)	(24.4		)
Net cash used in financing activities	(15.0		)	(102.7		)

Operating Activities

Net cash provided by operating activities decreased by $77.0 million during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. This decrease was primarily related to the timing of client receivable collections and the absence of proceeds from the termination of our interest rate swaps in the prior year, partially offset by the timing of vendor payments.

Investing Activities

Net cash used in investing activities increased by $2.7 million during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. The increase was primarily related to higher additions to property, plant and equipment in the current year.

Financing Activities

Net cash used in financing activities decreased by $87.7 million during the six months endedApril 30, 2019, as compared to the six months endedApril 30, 2018. This decrease was primarily related to higher repayments of our borrowings in the prior year.

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Contingencies

We are a party to a number of lawsuits, claims, and proceedings incident to the operation of our business, including those pertaining to labor and employment, contracts, personal injury, and other matters, some of which allege substantial monetary damages. Some of these actions may be brought as class actions on behalf of a class or purported class of employees.

At April 30, 2019, the total amount accrued for all probable litigation losses where a reasonable estimate of the loss could be made was$11.7 million.

Litigation outcomes are difficult to predict and the estimation of probable losses requires the analysis of multiple possible outcomes that often depend on judgments about potential actions by third parties. If one or more matters are resolved in a particular period in an amount in excess of, or in a manner different than, what we anticipated, this could have a material adverse effect on our financial position, results of operations, or cash flows.

We do not accrue for contingent losses that, in our judgment, are considered to be reasonably possible but not probable. The estimation of reasonably possible losses also requires the analysis of multiple possible outcomes that often depend on judgments about potential actions by third parties.Our management currently estimates the range of loss for all reasonably possible losses for which a reasonable estimate of the loss can be made is between zero and $7 million. Factors underlying this estimated range of loss may change from time to time, and actual results may vary significantly from this estimate.

In some cases, although a loss is probable or reasonably possible, we cannot reasonably estimate the maximum potential losses for probable matters or the range of losses for reasonably possible matters. Therefore, our accrual for probable losses and our estimated range of loss for reasonably possible losses do not represent our maximum possible exposure.

For additional information about our contingencies, see Note 9, “Commitments and Contingencies,” in the Financial Statements.

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Critical Accounting Policies and Estimates

Our accompanying Financial Statements are prepared in accordance with United States generally accepted accounting principles (“U.S. GAAP”), which require us to make certain estimates in the application of our accounting policies based on the best assumptions, judgments, and opinions of our management. On November 1, 2018, we adopted ASU 2014-09, Revenue from Contracts with Customers (Topic 606) and ASU 2017-10, Service Concession Arrangements (Topic 853): Determining the Customer of the Operation Services. Refer to Note 2, “Basis of Presentation and Significant Accounting Policies,” and Note 3, “Revenue,” in the Financial Statements for additional information regarding the impact of adopting these standards. Additionally, refer to Note 2, “Basis of Presentation and Significant Accounting Policies,” for other standards adopted during the first quarter of 2019, none of which had a material impact on our consolidated financial statements. There have been no other significant changes to our critical accounting policies and estimates. For a description of our critical accounting policies, see Item 7., “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” in our Annual Report.

Recent Accounting Pronouncements    

Accounting Standard	Description	Effective Date/Method of Adoption	Effect on the Financial Statements
In April 2019, the Financial Accounting Standards Board (“FASB”) issued ASU 2019-04, Codification Improvements to Topic 326: Financial Instruments—Credit Losses; Topic 815: Derivatives and Hedging; and Topic 825: Financial Instruments.	This ASU provides narrow-scope amendments designed to assist in the application of the following updates and the related accounting standards: (1) ASU 2016-13, Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses on Financial Statements; (2) ASU 2017-12, Derivatives and Hedging (Topic 815): Targeted Improvements to Accounting for Hedging Activities; and (3) 2016-01, Financial Instruments—Overall (Subtopic 825-10): Recognition and Measurement of Financial Assets and Financial Liabilities.	(1) The amendments related to ASU 2016-13 will be adopted in conjunction with that ASU, as further described below. (2) Since we early adopted ASU 2017-12, the related amendments are effective for us on November 1, 2019 and can be applied either retrospectively or prospectively. (3) Since we already adopted ASU 2016-01, the related amendments are effective for us on November 1, 2020 and will be applied using a modified-retrospective adoption approach with a cumulative-effect adjustment to retained earnings.	We are currently evaluating the impact of implementing all three aspects of this guidance on our financial statements.
In November 2018, the FASB issued ASU 2018-18, Collaborative Arrangements (Topic 808): Clarifying the Interaction between Topic 808 and Topic 606.	This ASU provides guidance on whether certain transactions between collaborative arrangement participants should be accounted for as revenue under Topic 606. It specifically addresses when the participant is a customer in the context of a unit of account, adds unit of account guidance in Topic 808 to align with guidance in Topic 606, and precludes presenting the collaborative arrangement transaction together with revenue recognized under Topic 606 if the collaborative arrangement participant is not a customer.	November 1, 2020 This update will be applied retrospectively.	We are currently evaluating the impact of implementing this guidance on our financial statements.
In October 2018, the FASB issued ASU 2018-17, Consolidation (Topic 810): Targeted Improvements to Related Party Guidance for Variable Interest Entities.	This ASU provides that indirect interests held through related parties in common control arrangements should be considered on a proportional basis for determining whether fees paid to decision makers and service providers are variable interest.	November 1, 2020. This update will be applied retrospectively.	We are currently evaluating the impact of implementing this guidance on our financial statements.

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Accounting Standard	Description	Effective Date/Method of Adoption	Effect on the Financial Statements
In October 2018, the FASB issued ASU 2018-16, Derivatives and Hedging (Topic 815): Inclusion of the Secured Overnight Financing Rate (SOFR) Overnight Index Swap (OIS) Rate as a Benchmark Interest Rate for Hedge Accounting Purposes.	This ASU adds the Overnight Index Swap (“OIS”) rate based on the Secured Overnight Financing Rate (“SOFR”) (a swap rate based on the underlying overnight SOFR rate) as an eligible benchmark interest rate for purposes of applying hedge accounting. SOFR is a volume-weighted median interest rate that is calculated daily based on overnight transactions from the prior day’s trading activity in specified segments of the U.S. Treasury repo market. SOFR was selected by the Alternative Reference Rates Committee as its preferred alternative reference rate to LIBOR.	Since we early adopted ASU 2017-12, this update will be effective for us on November 1, 2020 on a prospective basis.	We are currently evaluating the impact of implementing this guidance on our financial statements.
In August 2018, the FASB issued ASU 2018-15, Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract.	This ASU aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software.	November 1, 2020 This update will be applied either prospectively or retrospectively.	We are currently evaluating the impact of implementing this guidance on our financial statements.
In August 2018, the FASB issued ASU 2018-14, Compensation—Retirement Benefits—General (Topic 715).	This ASU modifies the disclosure requirements on company-sponsored defined benefit plans.	November 1, 2020 This update will be applied retrospectively.	We are currently evaluating the impact of implementing this guidance on our financial statements.
In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework.	This ASU modifies the disclosure requirements on fair value measurements by removing certain disclosure requirements related to the fair value hierarchy, modifying existing disclosure requirements related to measurement uncertainty, and adding new disclosure requirements.	November 1, 2020 The amendments related to disclosure requirements within this update will be applied prospectively and the other amendments will be applied retrospectively.	We are currently evaluating the impact of implementing this guidance on our financial statements.
In June 2016, the FASB issued ASU 2016-13, Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses on Financial Statements.	This ASU replaces the existing incurred loss impairment model with a methodology that incorporates all expected credit loss estimates, resulting in more timely recognition of losses.	November 1, 2020 This standard will be applied using a modified retrospective adoption approach with a cumulative-effect adjustment to retained earnings as of the beginning of the year of adoption, except for certain provisions that are required to be applied prospectively.	We are currently evaluating the impact of implementing this guidance on our financial statements.
In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842). The FASB has issued several updates to ASU 2016-02, including ASU 2018-10, Codification Improvements to Topic 842, Leases, and ASU 2018-11, Leases (Topic 842): Targeted Improvements, which were issued in July 2018, as well as ASU 2019-01, Leases (Topic 842): Codification Improvements, which was issued in March 2019.	ASU 2016-02 improves transparency and comparability among organizations by requiring lessees to recognize lease assets and lease liabilities on the balance sheet and to disclose key information about leasing arrangements. ASU 2018-11 and ASU 2018-10 amend various aspects of Topic 842, including an additional transition method. ASU 2019-01, among other issues, addresses determination of the fair value of the underlying asset by lessors that are not manufacturers or dealers and clarifies interim period transition disclosure requirements.	November 1, 2019 This guidance may be applied through a modified retrospective transition approach for leases existing at, or entered into after, the beginning of the earliest comparative period presented in the financial statements with certain practical expedients available. Alternatively, this guidance may be applied at the adoption date by recognizing a cumulative-effect adjustment to the opening balance of retained earnings in the period of adoption.	We are currently evaluating the impact of implementing this guidance on our financial statements. Refer to Note 2, “Basis of Presentation and Significant Accounting Policies,” in the Financial Statements for additional information.

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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.

There are no other material changes related to market risk from the disclosures in our Annual Report on Form 10-K for the year ended October 31, 2018.

ITEM 4. CONTROLS AND PROCEDURES.

a.Disclosure Controls and Procedures.

As of the end of the period covered by this report, our Principal Executive Officer and Principal Financial Officer evaluated our disclosure controls and procedures, as such term is defined in Rules 13a-15(e) and 15d-15(e) of the Exchange Act. Based upon that evaluation, our Principal Executive Officer and Principal Financial Officer concluded that as of the end of the period covered by this report, our disclosure controls and procedures were effective to ensure that information required to be disclosed by us in reports we file or submit under the Exchange Act is (1) recorded, processed, summarized, and reported within the time periods specified in the rules and forms of the Securities and Exchange Commission and (2) accumulated and communicated to our management, including our Principal Executive Officer and Principal Financial Officer, to allow timely decisions regarding required disclosure.

b. Changes in Internal Control Over Financial Reporting.

We continue to migrate many of our financial reporting and other processes to the ABM enterprise service center along with integrating GCA. These are enhancements of ongoing activities to support the growth of our financial shared service capabilities and standardize our financial systems. We also continue to update several key platforms, including our human resources information systems, enterprise resource planning system, and labor management system. Both the migration of GCA’s back-office functions to the ABM enterprise service center and the implementation of several key platforms involve changes in the systems that include internal controls. Although the transitions have proceeded to date without material adverse effects, the possibility exists that they could adversely affect our internal controls over financial reporting and procedures.

There were no other changes in our internal control over financial reporting during the second quarter of 2019 identified in connection with the evaluation required by Rules 13a-15(d) and 15d-15(d) of the Exchange Act that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

PART II. OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS.

A discussion of material developments in our litigation matters occurring in the period covered by this report is found in Note 9, “Commitments and Contingencies,” to the Financial Statements in this Form 10-Q.

ITEM 1A. RISK FACTORS.

There have been no material changes to the risk factors identified in our Annual Report on Form 10-K for the year ended October 31, 2018, in response to Item 1A., “Risk Factors,” of Part I of the Annual Report.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS.

On September 2, 2015, our Board of Directors authorized a program to repurchase up to $200.0 million of our common stock. During the six months endedApril 30, 2019, there were no share repurchases. At April 30, 2019, authorization for $134.1 million of repurchases remained under our share repurchase program.

ITEM 3. DEFAULTS UPON SENIOR SECURITIES.

None.

ITEM 4. MINE SAFETY DISCLOSURES.

Not applicable.

ITEM 5. OTHER INFORMATION.

Not applicable.

50

ITEM 6. EXHIBITS.

(a) Exhibits

Exhibit No.	Exhibit Description
31.1†	Certification of Principal Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31.2†	Certification of Principal Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32‡	Certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101.INS†	XBRL Report Instance Document
101.SCH†	XBRL Taxonomy Extension Schema Document
101.CAL†	XBRL Taxonomy Calculation Linkbase Document
101.DEF†	XBRL Taxonomy Extension Definition Linkbase Document
101.LAB†	XBRL Taxonomy Label Linkbase Document
101.PRE†	XBRL Presentation Linkbase Document

†	Indicates filed herewith
‡	Indicates furnished herewith

51

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

ABM Industries Incorporated

June 6, 2019	/s/ D. Anthony Scaglione
	D. Anthony Scaglione Executive Vice President and Chief Financial Officer (Duly Authorized Officer)

June 6, 2019	/s/ Dean A. Chin
	Dean A. Chin Senior Vice President, Chief Accounting Officer, and Corporate Controller (Principal Accounting Officer)

52

EX-31.1

Exhibit 31.1

CERTIFICATION OF CHIEF EXECUTIVE OFFICER

PURSUANT TO SECURITIES EXCHANGE ACT OF 1934

RULE 13a-14(a) OR 15d-14(a)

I, Scott Salmirs, certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of ABM Industries Incorporated;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations, and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize, and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

June 6, 2019	/s/ Scott Salmirs
	Scott Salmirs Chief Executive Officer (Principal Executive Officer)

EX-31.2

Exhibit 31.2

CERTIFICATION OF CHIEF FINANCIAL OFFICER

PURSUANT TO SECURITIES EXCHANGE ACT OF 1934

RULE 13a-14(a) OR 15d-14(a)

I, D. Anthony Scaglione, certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of ABM Industries Incorporated;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations, and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize, and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

June 6, 2019	/s/ D. Anthony Scaglione
	D. Anthony Scaglione Chief Financial Officer (Principal Financial Officer)

EX-32

Exhibit 32

CERTIFICATIONS PURSUANT TO SECURITIES EXCHANGE ACT OF 1934

RULE 13a-14(b) OR 15d-14(b) AND

18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of ABM Industries Incorporated (the “Company”) for the quarter ended April 30, 2019, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), Scott Salmirs, Chief Executive Officer of the Company, and D. Anthony Scaglione, Chief Financial Officer of the Company, each certifies for the purpose of complying with Rule 13a-14(b) or Rule 15d-14(b) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and Section 1350 of Chapter 63 of Title 18 of the United States Code, that:

(1) the Report fully complies with the requirements of Section 13(a) or 15(d) of the Exchange Act; and

(2) the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

June 6, 2019	/s/ Scott Salmirs
	Scott Salmirs Chief Executive Officer (Principal Executive Officer)

June 6, 2019	/s/ D. Anthony Scaglione
	D. Anthony Scaglione Chief Financial Officer (Principal Financial Officer)

XML

Document and Entity Information - shares	6 Months Ended
	Apr. 30, 2019	Jun. 04, 2019
Document And Entity Information [Abstract]
Entity Registrant Name	ABM INDUSTRIES INC /DE/
Entity Central Index Key	0000771497
Current Fiscal Year End Date	--10-31
Entity Filer Category	Large Accelerated Filer
Document Type	10-Q
Document Period End Date	Apr. 30, 2019
Document Fiscal Year Focus	2019
Document Fiscal Period Focus	Q2
Trading Symbol	ABM
Amendment Flag	false
Entity Emerging Growth Company	false
Entity Small Business	false
Entity Common Stock, Shares Outstanding (in shares)		66,357,643

XML

Consolidated Balance Sheets (Unaudited) - USD ($) $ in Millions	Apr. 30, 2019	Oct. 31, 2018
Current assets
Cash and cash equivalents	$ 53.7	$ 39.1
Trade accounts receivable, net of allowances of $20.4 and $19.2 at April 30, 2019 and October 31, 2018, respectively	1,048.0	1,014.1
Costs incurred in excess of amounts billed	53.8	0.0
Prepaid expenses	74.5	80.8
Other current assets	50.9	37.0
Total current assets	1,280.9	1,171.0
Other investments	14.5	16.3
Property, plant and equipment, net of accumulated depreciation of $176.6 and $153.9 at April 30, 2019 and October 31, 2018, respectively	143.6	140.1
Other intangible assets, net of accumulated amortization of $280.6 and $250.4 at April 30, 2019 and October 31, 2018, respectively	325.8	355.7
Goodwill	1,836.0	1,834.8
Other noncurrent assets	129.1	109.6
Total assets	3,729.9	3,627.5
Current liabilities
Current portion of long-term debt, net	47.1	37.0
Trade accounts payable	232.7	221.9
Accrued compensation	156.2	172.1
Accrued taxes—other than income	74.4	56.0
Insurance claims	158.5	149.5
Income taxes payable	7.2	3.2
Other accrued liabilities	175.0	152.7
Total current liabilities	851.1	792.5
Long-term debt, net	905.5	902.0
Deferred income tax liability, net	32.6	37.8
Noncurrent insurance claims	370.3	360.8
Other noncurrent liabilities	70.9	62.9
Noncurrent income taxes payable	18.0	16.9
Total liabilities	2,248.5	2,172.9
Commitments and contingencies
Stockholders’ Equity
Preferred stock, $0.01 par value; 500,000 shares authorized; none issued	0.0	0.0
Common stock, $0.01 par value; 100,000,000 shares authorized; 66,330,804 and 66,004,361 shares issued and outstanding at April 30, 2019 and October 31, 2018, respectively	0.7	0.7
Additional paid-in capital	700.6	691.8
Accumulated other comprehensive loss, net of taxes	(15.7)	(9.0)
Retained earnings	795.9	771.2
Total stockholders’ equity	1,481.4	1,454.6
Total liabilities and stockholders’ equity	$ 3,729.9	$ 3,627.5

XML

Consolidated Balance Sheets (Unaudited) (Parenthetical) - USD ($) $ in Millions	Apr. 30, 2019	Oct. 31, 2018
Statement of Financial Position [Abstract]
Trade accounts receivable, allowance	$ 20.4	$ 19.2
Property, plant and equipment, accumulated depreciation	176.6	153.9
Other intangible assets, accumulated amortization	$ 280.6	$ 250.4
Preferred stock, par value (in usd per share)	$ 0.01	$ 0.01
Preferred stock, shares authorized (in shares)	500,000	500,000
Preferred stock, shares issued (in shares)	0	0
Common stock, par value (in usd per share)	$ 0.01	$ 0.01
Common stock, shares authorized (in shares)	100,000,000	100,000,000
Common stock, shares issued (in shares)	66,330,804	66,004,361
Common stock, shares outstanding (in shares)	66,330,804	66,004,361

XML

Consolidated Statements of Comprehensive Income (Unaudited) - USD ($) shares in Millions, $ in Millions	3 Months Ended		6 Months Ended
	Apr. 30, 2019	Apr. 30, 2018	Apr. 30, 2019	Apr. 30, 2018
Income Statement [Abstract]
Revenues	$ 1,594.7	$ 1,580.8	$ 3,202.6	$ 3,169.2
Operating expenses	1,414.2	1,405.8	2,860.2	2,835.1
Selling, general and administrative expenses	108.4	107.8	221.1	216.8
Restructuring and related expenses	2.7	5.3	6.5	19.6
Amortization of intangible assets	14.8	16.7	30.0	32.9
Operating profit	54.5	45.3	84.8	64.8
Income from unconsolidated affiliates	0.8	1.0	1.7	1.6
Interest expense	(12.8)	(13.8)	(26.3)	(28.1)
Income from continuing operations before income taxes	42.5	32.5	60.2	38.2
Income tax (provision) benefit	(12.6)	(7.1)	(17.3)	15.1
Income from continuing operations	29.9	25.4	42.9	53.3
(Loss) income from discontinued operations, net of taxes	(0.2)	1.2	(0.2)	1.1
Net income	29.7	26.6	42.7	54.4
Other comprehensive income (loss)
Interest rate swaps	(3.5)	4.6	(12.2)	23.2
Foreign currency translation	(0.9)	(4.5)	2.2	5.0
Income tax benefit (provision)	1.0	(1.2)	3.3	(6.3)
Comprehensive income	$ 26.3	$ 25.5	$ 36.0	$ 76.3
Net income per common share — Basic
Income from continuing operations (in usd per share)	$ 0.45	$ 0.38	$ 0.65	$ 0.81
Income from discontinued operations (in usd per share)	0.00	0.02	0.00	0.02
Net income (in usd per share)	0.45	0.40	0.64	0.83
Net income per common share — Diluted
Income from continuing operations (in usd per share)	0.45	0.38	0.64	0.80
Income from discontinued operations (in usd per share)	0.00	0.02	0.00	0.02
Net income (in usd per share)	$ 0.45	$ 0.40	$ 0.64	$ 0.82
Weighted-average common and common equivalent shares outstanding
Basic (in shares)	66.5	66.0	66.4	66.0
Diluted (in shares)	66.8	66.2	66.7	66.3

XML

Consolidated Statements of Stockholders' Equity (Unaudited) - USD ($) shares in Millions, $ in Millions	Total	Common Stock	Additional Paid-in Capital	Accumulated Other Comprehensive (Loss) Income, Net of Taxes	Retained Earnings
Balance, beginning of year (in shares) at Oct. 31, 2017		65.5
Balance, beginning of year at Oct. 31, 2017		$ 0.7	$ 675.2	$ (20.3)	$ 720.1
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Stock issued under employee stock purchase and share-based compensation plans (in shares)		0.2
Stock issued (taxes withheld) under employee stock purchase and share-based compensation plans, net		$ 0.0	(0.4)
Share-based compensation expense			8.3
Other comprehensive (loss) income				21.9
Net income	$ 54.4				54.4
Dividends
Common stock ($0.180, $0.175, $0.360, and $0.350 per share)					(23.0)
Stock issued under share-based compensation plans					(0.3)
Balance, end of year (in shares) at Apr. 30, 2018		65.7
Balance, end of year at Apr. 30, 2018	$ 1,436.6	$ 0.7	683.1	1.6	751.2
Dividends
Common stock, dividends (in usd per share)	$ 0.350
Balance, beginning of year (in shares) at Jan. 31, 2018		65.7
Balance, beginning of year at Jan. 31, 2018		$ 0.7	677.1	2.7	736.2
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Stock issued under employee stock purchase and share-based compensation plans (in shares)		0.0
Stock issued (taxes withheld) under employee stock purchase and share-based compensation plans, net		$ 0.0	1.4
Share-based compensation expense			4.5
Other comprehensive (loss) income				(1.1)
Net income	$ 26.6				26.6
Dividends
Common stock ($0.180, $0.175, $0.360, and $0.350 per share)					(11.5)
Stock issued under share-based compensation plans					(0.1)
Balance, end of year (in shares) at Apr. 30, 2018		65.7
Balance, end of year at Apr. 30, 2018	$ 1,436.6	$ 0.7	683.1	1.6	751.2
Dividends
Common stock, dividends (in usd per share)	$ 0.175
Balance, beginning of year (in shares) at Oct. 31, 2018		66.0
Balance, beginning of year at Oct. 31, 2018	$ 1,454.6	$ 0.7	691.8	(9.0)	771.2
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Stock issued under employee stock purchase and share-based compensation plans (in shares)		0.3
Stock issued (taxes withheld) under employee stock purchase and share-based compensation plans, net		$ 0.0	0.0
Share-based compensation expense			8.8
Other comprehensive (loss) income				(6.7)
Net income	42.7				42.7
Dividends
Common stock ($0.180, $0.175, $0.360, and $0.350 per share)					(23.8)
Stock issued under share-based compensation plans					(0.7)
Balance, end of year (in shares) at Apr. 30, 2019		66.3
Balance, end of year at Apr. 30, 2019	$ 1,481.4	$ 0.7	700.6	(15.7)	795.9
Dividends
Common stock, dividends (in usd per share)	$ 0.360
Balance, beginning of year (in shares) at Jan. 31, 2019		66.2
Balance, beginning of year at Jan. 31, 2019		$ 0.7	694.1	(12.2)	778.6
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Stock issued under employee stock purchase and share-based compensation plans (in shares)		0.1
Stock issued (taxes withheld) under employee stock purchase and share-based compensation plans, net		$ 0.0	2.2
Share-based compensation expense			4.3
Other comprehensive (loss) income				(3.4)
Net income	$ 29.7				29.7
Dividends
Common stock ($0.180, $0.175, $0.360, and $0.350 per share)					(11.9)
Stock issued under share-based compensation plans					(0.5)
Balance, end of year (in shares) at Apr. 30, 2019		66.3
Balance, end of year at Apr. 30, 2019	$ 1,481.4	$ 0.7	$ 700.6	$ (15.7)	$ 795.9
Dividends
Common stock, dividends (in usd per share)	$ 0.180

XML

Consolidated Statements of Cash Flows (Unaudited) - USD ($) $ in Millions	6 Months Ended
	Apr. 30, 2019	Apr. 30, 2018
Cash flows from operating activities
Net income	$ 42.7	$ 54.4
Loss (income) from discontinued operations, net of taxes	0.2	(1.1)
Income from continuing operations	42.9	53.3
Adjustments to reconcile income from continuing operations to net cash provided by operating activities of continuing operations
Depreciation and amortization	53.9	57.5
Proceeds from termination of interest rate swaps	0.0	25.9
Deferred income taxes	(4.4)	(23.3)
Share-based compensation expense	8.8	8.3
Provision for bad debt	2.4	3.9
Discount accretion on insurance claims	0.4	0.4
Loss on sale of assets	0.1	0.4
Income from unconsolidated affiliates	(1.7)	(1.6)
Distributions from unconsolidated affiliates	3.5	0.1
Changes in operating assets and liabilities, net of effects of acquisitions
Trade accounts receivable and costs incurred in excess of amounts billed	(90.0)	28.7
Prepaid expenses and other current assets	(12.3)	0.4
Other noncurrent assets	(6.5)	1.3
Trade accounts payable and other accrued liabilities	22.8	(37.2)
Insurance claims	18.1	9.7
Income taxes payable	13.5	2.6
Other noncurrent liabilities	5.0	1.7
Total adjustments	13.6	78.8
Net cash provided by operating activities of continuing operations	56.5	132.2
Net cash (used in) provided by operating activities of discontinued operations	(0.2)	1.1
Net cash provided by operating activities	56.3	133.3
Cash flows from investing activities
Additions to property, plant and equipment	(27.5)	(22.1)
Proceeds from sale of assets	0.4	0.2
Adjustments to purchase and sale of business	0.0	(1.8)
Investments in unconsolidated affiliates	0.0	(0.6)
Net cash used in investing activities	(27.1)	(24.4)
Cash flows from financing activities
Taxes withheld from issuance of share-based compensation awards, net	(0.7)	(0.7)
Dividends paid	(23.8)	(23.0)
Deferred financing costs paid	0.0	(0.1)
Borrowings from credit facility	665.8	468.5
Repayment of borrowings from credit facility	(653.8)	(541.0)
Changes in book cash overdrafts	(4.1)	(4.8)
Financing of energy savings performance contracts	3.4	0.0
Repayment of capital lease obligations	(1.8)	(1.7)
Net cash used in financing activities	(15.0)	(102.7)
Effect of exchange rate changes on cash and cash equivalents	0.4	0.8
Net increase in cash and cash equivalents	14.6	6.9
Cash and cash equivalents at beginning of year	39.1	62.8
Cash and cash equivalents at end of year	$ 53.7	$ 69.7

XML

The Company and Nature of Operations

6 Months Ended

Apr. 30, 2019

Organization, Consolidation and Presentation of Financial Statements [Abstract]

The Company and Nature of Operations

THE COMPANY AND NATURE OF OPERATIONS

ABM Industries Incorporated, which operates through its subsidiaries (collectively referred to as “ABM,” “we,” “us,” “our,” or the “Company”), is a leading provider of integrated facility services with a mission to make a difference, every person, every day. We are organized into five industry groups and one Technical Solutions segment:

Through these groups, we offer janitorial, facilities engineering, parking, and specialized mechanical and electrical technical solutions, on a standalone basis or in combination with other services.

XML

Basis of Presentation and Significant Accounting Policies

6 Months Ended

Apr. 30, 2019

Accounting Policies [Abstract]

Basis of Presentation and Significant Accounting Policies

BASIS OF PRESENTATION AND SIGNIFICANT ACCOUNTING POLICIES

Basis of Presentation

The accompanying unaudited consolidated financial statements have been prepared in accordance with (i) United States generally accepted accounting principles (“U.S. GAAP”) for interim financial information and (ii) the instructions to Form 10-Q and Article 10 of Regulation S-X. In the opinion of our management, our unaudited consolidated financial statements and accompanying notes (the “Financial Statements”) include all normal recurring adjustments that are necessary for the fair statement of the interim periods presented. Interim results of operations are not necessarily indicative of results for the full year. The Financial Statements should be read in conjunction with our audited consolidated financial statements (and notes thereto) in our Annual Report on Form 10-K for the year ended October 31, 2018 (“Annual Report”). Unless otherwise indicated, all references to years are to our fiscal year, which ends on October 31.

Discontinued Operations

Following the sale of our Security business in 2015, we record all costs associated with this former business in discontinued operations. Such costs generally relate to litigation we retained and insurance reserves.

Prior Year Reclassifications

Effective November 1, 2018, we have modified the presentation of inter-segment revenues, which are recorded at cost with no associated intercompany profit or loss and are eliminated in consolidation. Our prior period segment data in Note 11, “Segment Information,” has been reclassified to conform with our fiscal 2019 presentation. These changes had no impact on our previously reported consolidated financial statements.

Rounding

We round amounts in the Financial Statements to millions and calculate all percentages and per-share data from the underlying whole-dollar amounts. Thus, certain amounts may not foot, crossfoot, or recalculate based on reported numbers due to rounding.

Management Reimbursement Revenue by Segment

We operate certain parking facilities under managed location arrangements. Under these arrangements, we manage the parking facility for a management fee and pass through the revenue and expenses associated with the facility to the owner. See Note 3, “Revenue,” for further details regarding managed location arrangement considerations under the new revenue standards. These revenues and expenses are reported in equal amounts as costs reimbursed from our managed locations:

	Three Months Ended April 30,				Six Months Ended April 30,
(in millions)	2019		2018		2019		2018
Business & Industry	$	64.2	$	63.5	$	130.5	$	126.5
Aviation	23.5		27.6		47.6		53.1
Healthcare	5.1		5.0		9.8		9.9
Total	$	92.8	$	96.1	$	188.0	$	189.4

Recently Adopted Accounting Standards

Our significant accounting policies are described in Note 2, “Basis of Presentation and Significant Accounting Policies,” in our Annual Report. There have been no material changes to our significant accounting policies during the six months endedApril 30, 2019, other than those described below.

Revenue from Contracts with Customers

In May 2014, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2014-09, Revenue from Contracts with Customers (Topic 606) and subsequently issued several ASUs further updating Topic 606.

Additionally, in May 2017, the FASB issued ASU 2017-10, Service Concession Arrangements (Topic 853): Determining the Customer of the Operation Services, to clarify how operating entities should determine the customer of operation services for transactions within the scope of this guidance, which U.S. GAAP did not address prior to this ASU. The amendment eliminates diversity in practice by clarifying that the grantor is the customer of the operation services in all cases for those arrangements. We determined that revenue we generate from service concession arrangements, primarily from certain parking arrangements, will be accounted for under this guidance. We adopted the amendments in this update in conjunction with the adoption of Topic 606, as discussed below.

Collectively these ASUs introduce a new principles-based framework for revenue recognition and disclosure. The core principle of the standard is when an entity transfers goods or services to customers it will recognize revenue in an amount that reflects the consideration it expects to be entitled to for those goods or services. The standard also expands the required disclosures to include the disaggregation of revenue from contracts with customers into categories that depict how the nature, timing, and uncertainty of revenue and cash flows are affected by economic factors.

We adopted Topic 606 and Topic 853 on November 1, 2018 using a modified retrospective approach with a cumulative-effect adjustment to retained earnings as of the beginning of 2019; prior period financial statements are not adjusted. We applied the standards to contracts that had not been completed at November 1, 2018 and did not apply them to contracts that were modified before the beginning of the earliest reporting period presented. See Note 3, “Revenue,” for further details.

Other Recently Adopted Accounting Standards

During the first quarter of 2019, we adopted the following ASUs with no material impact on our consolidated financial statements:

ASU	Topic	Method of Adoption
2016-01	Financial Instruments	Modified retrospective
2016-15	Statement of Cash Flows — Classification of Certain Cash Receipts and Cash Payments	Retrospective
2016-16	Income Taxes — Intra-Entity Transfers of Assets Other Than Inventory	Modified retrospective
2016-18	Statement of Cash Flows — Restricted Cash	Retrospective
2017-07	Compensation — Retirement Benefits	Retrospective
2017-09	Compensation — Stock Compensation	Prospective
2018-02	Income Statement — Reporting Comprehensive Income: Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income	Early adopted; we elected not to reclassify any stranded tax effects of the Tax Cuts and Jobs Act (the “Tax Act”) due to the insignificance of the amount remaining in accumulated other comprehensive income (“AOCI”).
2018-04	Investments — Debt Securities	Adopted in conjunction with ASU 2016-01

Additionally, in August 2018, the U.S. Securities and Exchange Commission (the “SEC”) published Release No. 33-10532, Disclosure Update and Simplification, which adopted amendments to certain disclosure requirements that have become redundant, duplicative, overlapping, outdated, or superseded in light of other SEC disclosure requirements, U.S. GAAP, or changes in the information environment, effective for all filings of periods beginning after November 5, 2018. While most of the amendments in this release eliminate outdated or duplicative disclosure requirements, the final rule amends the interim financial statement requirements to include a reconciliation of changes in stockholders’ equity in the notes or as a separate statement for each period for which an income statement is required to be filed. We have provided this required information herein as a separate statement. The eliminated or amended disclosures did not have a material impact on our consolidated financial statements.

Recent Accounting Pronouncements

Leases

In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842), which replaces existing lease accounting guidance. The new standard is intended to provide enhanced transparency and comparability by requiring lessees to record right-of-use assets and corresponding lease liabilities on the balance sheet. The new guidance will require us to continue to classify leases as either operating or financing, with classification affecting the pattern of expense recognition in the statement of comprehensive income. The FASB issued several updates to ASU 2016-02, including: ASU 2018-10, Codification Improvements to Topic 842, Leases; ASU 2018-11, Leases (Topic 842): Targeted Improvements, which provides an additional transition method to adopt Topic 842; and ASU 2019-01, Leases (Topic 842): Codification Improvements, which addresses, among other issues, determination of the fair value of the underlying asset by lessors that are not manufacturers or dealers and clarifies interim period transition disclosure requirements.

We have established an implementation team to comprehensively evaluate the impact of adopting this guidance, which includes: reviewing our lease portfolio; implementing new system tools to help us meet reporting requirements; and assessing the impact to business processes, internal control over financial reporting, and the related disclosure requirements. While our evaluation is ongoing, we believe the adoption of this standard will have a significant impact on our consolidated balance sheets due to the recognition of right-of-use assets and corresponding lease liabilities. Refer to Note 14, “Commitments and Contingencies,” in our 2018 Annual Report for information about our lease obligations. This standard will become effective for us on November 1, 2019. We plan to adopt using a modified retrospective transition approach for leases that exist in the period of adoption, and therefore we will not restate the prior comparative periods.     

No other recently issued standards are expected to have a significant impact on our fiscal 2020 consolidated financial statements.

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Revenue

6 Months Ended

Apr. 30, 2019

Revenue from Contract with Customer [Abstract]

Revenue

REVENUE

Impact of Adopting Topic 606 and Topic 853 on the Consolidated Financial Statements

On November 1, 2018, we recorded a pre-tax increase of $9.1 million to our opening retained earnings as a result of adopting Topic 606. These changes primarily related to: (1) the capitalization of certain commission costs that were previously expensed as incurred; (2) the deferral of revenue, and the associated margin, on uninstalled materials associated with certain project type contracts that will now be recognized when installation is substantially complete; and (3) the deferral of initial franchise license fees that were previously recognized when the franchise license term began but will now be recognized over the term of the initial franchise arrangement. Changes to our consolidated balance sheets include the separate presentation of costs incurred in excess of amounts billed, which were previously included in trade accounts receivable, net. Additionally, in accordance with Topic 853, rent expense related to service concession arrangements, which was previously classified as an operating expense, is now classified as a reduction of revenues.

(in millions)	Balance at October 31, 2018		Adjustments Due to Adoption of Topic 606			Balance at November 1, 2018
ASSETS
Current assets
Trade accounts receivable, net	$	1,014.1	$	(40.1	)	$	974.0
Costs incurred in excess of amounts billed	—		40.1			40.1
Other current assets	37.0		3.6			40.6
Other noncurrent assets	109.6		11.5			121.1
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities
Other accrued liabilities	$	152.7	$	6.0		$	158.9
Deferred income tax liability, net	37.8		2.6			40.3
Retained earnings	771.2		6.5			777.6

The impact of adopting Topic 606 on our unaudited consolidated balance sheet as of April 30, 2019 was as follows:

	As of April 30, 2019
(in millions)	Under Historical Guidance		Effect of Adoption		As Reported
ASSETS
Current assets
Other current assets	$	42.7	$	8.1	$	50.9
Other noncurrent assets	117.6		11.5		129.1
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities
Other accrued liabilities	$	169.0	$	6.0	$	175.0
Deferred income tax liability, net	31.3		1.3		32.6
Retained earnings	783.6		12.3		795.9

The impacts of adopting Topic 606 and Topic 853 on our unaudited consolidated statements of comprehensive income for the three andsix months endedApril 30, 2019 were as follows:

	Three Months Ended April 30, 2019							Six Months Ended April 30, 2019
(in millions, except per share amounts)	Under Historical Guidance		Effect of Adoption			As Reported		Under Historical Guidance		Effect of Adoption			As Reported
Revenues	$	1,608.1	$	(13.4	)	$	1,594.7	$	3,226.0	$	(23.4	)	$	3,202.6
Operating expenses	1,426.4		(12.2		)	1,414.2		2,883.7		(23.6		)	2,860.2
Selling, general and administrative expenses	112.0		(3.5		)	108.4		225.6		(4.5		)	221.1
Income tax provision	12.0		0.6			12.6		16.1		1.2			17.3
Net income	28.0		1.7			29.7		39.2		3.4			42.7
Net income per common share — Basic	$	0.42	$	0.03		$	0.45	$	0.59	$	0.05		$	0.64
Net income per common share — Diluted	$	0.42	$	0.03		$	0.45	$	0.59	$	0.05		$	0.64

There were no significant impacts on our consolidated statements of cash flows other than offsetting shifts in net cash provided by operating activities between net income and various changes in working capital line items.

Disaggregation of Revenue

We generate revenues under several types of contracts, as further explained below. Generally, the type of contract is determined by the nature of the services provided by each of our major service lines throughout our reportable segments; therefore, we disaggregate revenue from contracts with customers into major service lines. We have determined that disaggregating revenue into these categories best depicts how the nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factors. Our reportable segments are Business & Industry (“B&I”), Aviation, Technology and Manufacturing (“T&M”), Education, Technical Solutions, and Healthcare, as described in Note 11, “Segment Information.”

	Three Months Ended April 30, 2019
(in millions)	B&I		Aviation		T&M		Education		Technical Solutions		Healthcare		Total
Major Service Line
Janitorial(1)	$	542.8	$	30.4	$	184.4	$	184.2	$	—	$	36.6	$	978.5
Parking(2)	111.2		84.2		5.9		0.8		—		14.6		216.7
Facility Services(3)	99.3		17.9		34.0		20.6		—		15.1		186.9
Building & Energy Solutions(4)	—		—		—		—		127.6		—		127.6
Airline Services(5)	0.2		117.4		—		—		—		—		117.6
	$	753.4	$	250.0	$	224.3	$	205.6	$	127.6	$	66.3	$	1,627.3
Elimination of inter-segment revenues													(32.6		)
Total													$	1,594.7

	Six Months Ended April 30, 2019
(in millions)	B&I		Aviation		T&M		Education		Technical Solutions		Healthcare		Total
Major Service Line
Janitorial(1)	$	1,092.5	$	61.5	$	372.2	$	367.5	$	—	$	74.6	$	1,968.4
Parking(2)	225.5		170.0		13.3		1.6		—		28.3		438.8
Facility Services(3)	209.5		35.9		74.8		41.3		—		30.1		391.6
Building & Energy Solutions(4)	—		—		—		—		235.5		—		235.5
Airline Services(5)	0.4		234.9		0.1		—		—		—		235.3
	$	1,527.9	$	502.4	$	460.4	$	410.3	$	235.5	$	133.0	$	3,269.6
Elimination of inter-segment revenues													(67.0		)
Total													$	3,202.6

⁽¹⁾ Janitorial arrangements provide a wide range of essential cleaning services for commercial office buildings, airports and other transportation centers, educational institutions, government buildings, health facilities, industrial buildings, retail stores, and stadiums and arenas.

⁽²⁾ Parking arrangements provide parking and transportation services for clients at various locations, including airports and other transportation centers, commercial office buildings, educational institutions, health facilities, hotels, and stadiums and arenas. Certain of our management reimbursement, leased, and allowance location arrangements are considered service concession agreements and are accounted for under the guidance of Topic 853. For the three andsix months endedApril 30, 2019, rent expense related to service concession arrangements, previously recorded within operating expenses, has been recorded as a reduction of the related parking service revenues.

⁽³⁾Facility Services arrangements provide onsite mechanical engineering and technical services and solutions relating to a broad range of facilities and infrastructure systems that are designed to extend the useful life of facility fixed assets, improve equipment operating efficiencies, reduce energy consumption, lower overall operational costs for clients, and enhance the sustainability of client locations.

⁽⁴⁾Building & Energy Solutions arrangements provide custom energy solutions, electrical, HVAC, lighting, and other general maintenance and repair services for clients in the public and private sectors. We also franchise certain operations under franchise agreements relating to our Linc Network and TEGG brands.

⁽⁵⁾ Airline Services arrangements support airlines and airports with services ranging from passenger assistance, catering logistics, and airplane cabin maintenance.

Contracts with Customers

We account for a contract when it has approval and commitment from both parties, the rights of the parties are identified, payment terms are identified, the contract has commercial substance, and collectability of consideration is probable. Once a contract is identified, we evaluate whether it is a combined or single contract and whether it should be accounted for as more than one performance obligation. Generally, most of our contracts are cancelable by either party without a substantive penalty and the majority have a notification period of 30 to 60 days. If a contract includes a cancellation clause, the remaining contract term is limited to the required termination notice period.

At contract inception, we assess the services promised to our customers and identify a performance obligation for each promise to transfer to the customer a service, or a bundle of services, that is distinct. To identify the performance obligation, we consider all of our services promised in the contract, regardless of whether they are explicitly stated or are implied by customary business practices.

The majority of our contracts contain multiple promises that represent an integrated bundle of services comprised of activities that may vary over time; however, these activities fulfill a single integrated performance obligation since we perform a continuous service that is substantially the same and has the same pattern of transfer to the customer. Our performance obligations are primarily satisfied over time as we provide the related services. We allocate the contract transaction price to this single performance obligation and recognize revenue as the services are performed, as further described in “Contract Types” below.

Certain arrangements involve variable consideration (primarily per transaction fees, reimbursable expenses, and sales-based royalties). We do not estimate the variable consideration for these arrangements; rather, we recognize these variable fees in the period they are earned. Some of our contracts, often related to Airline Services, may also include performance incentives based on variable performance measures that are ascertained exclusively by future performance and therefore cannot be estimated at contract inception and are recognized as revenue once known and mutually agreed upon. We include estimated amounts in the transaction price to the extent it is probable that a significant reversal of cumulative revenue recognized will not occur when the uncertainty associated with the variable consideration is resolved. Our estimates of variable consideration and determination of whether to include estimated amounts in the transaction price are based largely on an assessment of our anticipated performance and all information (historical, current, and forecasted) that is reasonably available to us.

We primarily account for our performance obligations under the series guidance, using the as-invoiced practical expedient when applicable. We apply the as-invoiced practical expedient to record revenue as the services are provided, given the nature of the services provided and the frequency of billing under the customer contracts. Under this practical expedient, we recognize revenue in an amount that corresponds directly with the value to the customer of our performance completed to date and for which we have the right to invoice the customer.

We typically bill customers on a monthly basis and have the right to consideration from customers in an amount that corresponds directly with the performance obligation satisfied to date. The time between completion of the performance obligation and collection of cash is generally 30 to 60 days. Sales-based taxes are excluded from revenue.

Contracts generally can be modified to account for changes in specifications and requirements. We consider contract modifications to exist when the modification either changes the consideration, creates new performance obligations, or changes the existing scope of the contract and related performance obligations. Historically, contract modifications have been for services that are not distinct from the existing contract, since we are providing a bundle of services that are highly inter-related and are therefore treated as if they were part of that existing contract. Such modifications are generally accounted for prospectively as part of the existing contract.

Contract Types

We have arrangements under various contract types within our major service lines.

Monthly Fixed-Price

Monthly fixed-price arrangements are contracts in which the client agrees to pay a fixed fee every month over a specified contract term. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual amount over time because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Janitorial, Facilities Services, and Airline Services contracts are structured pursuant to this type of arrangement.

Square-Foot

Monthly square-foot arrangements are contracts in which the client agrees to pay a fixed fee every month based on the actual square footage serviced over a specified contract term. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual amount over time because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Janitorial contracts are structured pursuant to this type of arrangement.

Cost-Plus

Cost-plus arrangements are contracts in which the clients reimburse us for the agreed-upon amount of wages and benefits, payroll taxes, insurance charges, and other expenses associated with the contracted work, plus a profit margin. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual amount over time because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Janitorial, Facilities Services, and Airline Services contracts are structured pursuant to this type of arrangement.

Tag Services

Tag work generally consists of supplemental services requested by clients outside of the standard service specification and includes cleanup after tenant moves, construction cleanup, flood cleanup, and snow removal. Because the nature of these short-term contracts involves performing one-off type services, revenue is recognized at the agreed-upon contractual amount over time as the services are provided, because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Janitorial and Facilities Services are often structured under this type of arrangement.

Transaction-Price

Transaction-price contracts are arrangements in which customers are billed a fixed price for each transaction performed on a monthly basis (e.g., wheelchair passengers served, airplane cabins cleaned). We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual amount over time because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Airline Services contracts are structured under this type of arrangement.

Hourly

Hourly arrangements are contracts in which the client is billed a fixed hourly rate for each labor hour provided. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual amount over time because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Airline Services contracts are structured under this type of arrangement.

Management Reimbursement

Under management reimbursement arrangements, within our Parking service line, we manage a parking facility for a management fee and pass through the revenue and expenses associated with the facility to the owner. We measure progress toward satisfaction of the performance obligation over time as the services are provided. Under these contracts we recognize both revenues and expenses, in equal amounts, that are directly reimbursed from the property owner for operating expenses, as such expenses are incurred. Such revenues do not include gross customer collections at the managed locations because they belong to the property owners. We have determined we are the principal in these transactions, because the nature of our performance obligation is for us to provide the services on behalf of the customer and we have control of the promised services before they are transferred to the customer.

Leased Location

Under leased location parking arrangements, within our Parking service line, we pay a fixed amount of rent, plus a percentage of revenues derived from monthly and transient parkers, to the property owner. We retain all revenues and we are responsible for most operating expenses incurred. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized over time because the customer simultaneously receives and consumes the benefits of the services as they are performed.

As described above and in Note 2, “Basis of Presentation and Significant Accounting Policies,” and in accordance with Topic 853, rental expense and certain other expenses under contracts that meet the definition of service concession arrangements are recorded as a reduction of revenue.

Allowance

Under allowance parking arrangements, within our Parking service line, we are paid a fixed amount or hourly rate to provide parking services and we are responsible for certain operating expenses that are specified in the contract. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual rate over time because the customer simultaneously receives and consumes the benefits of the services as they are performed.

Energy Savings Contracts and Fixed-Price Repair and Refurbishment

Under energy savings and fixed-price repair and refurbishment arrangements, within our Building & Energy Solutions service line, we agree to develop, design, engineer, and construct a project. Additionally, as part of bundled energy solutions arrangements, we guarantee the project will satisfy agreed-upon performance standards.

We use the cost-to-cost method, which compares the actual costs incurred to date with the current estimate of total costs to complete in order to measure the satisfaction of the performance obligation and recognize revenue as work progresses and we incur costs on our contracts; we believe this method best reflects the transfer of control to the customer. This measurement and comparison process requires updates to the estimate of total costs to complete the contract, and these updates may include subjective assessments and judgments. Equipment purchased for these projects is project-specific and considered a value-added element to our work. Equipment costs are incurred when title is transferred to us, typically upon delivery to the work site. Revenue for uninstalled equipment is recognized at cost and the associated margin is deferred until installation is substantially complete.

We recognize revenue over time for all of our services as we perform them, because (i) control continuously transfers to the customer as work progresses or (ii) we have the right to bill the customer as costs are incurred. The customer typically controls the work in process as evidenced either by contractual termination clauses or by our rights to payment for work performed to date plus a reasonable profit to deliver products or services that do not have an alternative use to us.

Certain project contracts include a schedule of billings or invoices to the customer based on our job-to-date percentage of completion of specific tasks inherent in the fulfillment of our performance obligation(s) or in accordance with a fixed billing schedule. Fixed billing schedules may not precisely match the actual costs incurred. Therefore, revenue recognized may differ from amounts that can be billed or invoiced to the customer at any point during the contract, resulting in balances that are considered revenue recognized in excess of cumulative billings or cumulative billings in excess of revenue recognized. Advanced payments from our customers generally do not represent a significant financing component as the payments are used to meet working capital demands that can be higher in the early stages of a contract, as well as to protect us from our customer failing to meet its obligations under the contract.

Certain projects include service maintenance agreements under which existing systems are repaired and maintained for a specific period of time. We generally recognize revenue under these arrangements over time. Our service maintenance agreements are generally one-year renewable agreements.

Franchise

We franchise certain engineering services through individual and area franchises under the Linc Service and TEGG brands, which are part of ABM Technical Solutions and are included in our Building & Energy Solutions service line. Initial franchise fees result from the sale of a franchise license and include the use of the name, trademarks, and proprietary methods. The franchise license is considered symbolic intellectual property, and revenue related to the sale of this right is recognized at the agreed-upon contractual amount over the term of the initial franchise agreement.

Royalty fee revenue consists of sales-based royalties received as part of the consideration for the franchise right, which is calculated as a percentage of the franchisees’ revenue. We recognize royalty fee revenue at the agreed-upon contractual rates over time as the customer revenue is generated by the franchisees. A receivable is recognized for an estimate of the unreported royalty fees, which are reported and remitted to us in arrears.

Remaining Performance Obligations

At April 30, 2019, we had $258.4 million related to performance obligations that were unsatisfied or partially unsatisfied for which we expect to recognize revenue. We expect to recognize revenue on approximately 67% of the remaining performance obligations over the next 12 months, with the remaining recognized thereafter.

These amounts exclude variable consideration primarily related to: (1) contracts where we have determined that the contract consists of a series of distinct service periods and revenues are based on future performance that cannot be estimated at contract inception; (2) parking contracts where we and the customer share the gross revenues or operating profit for the location; and (3) contracts where transaction prices include performance incentives that are based on future performance and therefore cannot be estimated at contract inception. We apply the practical expedient that permits exclusion of information about the remaining performance obligations with original expected durations of one year or less.

Costs to Obtain a Contract With a Customer

We capitalize the incremental costs of obtaining a contract with a customer, primarily commissions, as contract assets and recognize the expense on a straight-line basis over a weighted average expected customer relationship period. Upon adoption of Topic 606 on November 1, 2018, we capitalized $15.1 million of commissions related to contracts that were not completed at that date. Capitalized commissions are classified as current or noncurrent based on the timing of when we expect to recognize the expense.

Contract Balances

The timing of revenue recognition, billings, and cash collections results in contract assets and contract liabilities, as further explained below. The timing of revenue recognition may differ from the timing of invoicing to customers. If a contract includes a cancellation clause that allows for the termination of the contract by either party without a substantive penalty, the contract term is limited to the termination notice period.

Contract assets consist of billed trade receivables, unbilled trade receivables, and costs incurred in excess of amounts billed. Billed and unbilled trade receivables represent amounts from work completed in which we have an unconditional right to bill our customer. Costs incurred in excess of amounts billed typically arise when the revenue recognized on projects exceeds the amount billed to the customer. These amounts are transferred to billed trade receivables when the rights become unconditional. Contract liabilities consist of deferred revenue and advance payments and billings in excess of revenue recognized. We generally classify contract liabilities as current since the related contracts are generally for a period of one year or less. Contract liabilities decrease as we recognize revenue from the satisfaction of the related performance obligation.

The following tables present the balances in our contract assets and contract liabilities:

(in millions)	April 30, 2019		November 1, 2018
Contract assets
Billed trade receivables(1)	$	988.6	$	918.9
Unbilled trade receivables(1)	79.8		74.3
Costs incurred in excess of amounts billed(2)	53.8		40.1
Capitalized commissions(3)	19.6		15.1

⁽¹⁾ Included in trade accounts receivable, net, on the consolidated balance sheets. The fluctuation correlates directly to the execution of new customer contracts and to invoicing and collections from customers in the normal course of business.

⁽²⁾ Increase is primarily due to the timing of payments on our contracts measured using the cost-to-cost method of revenue recognition.

⁽³⁾ Included in other current assets and other noncurrent assets on the consolidated balance sheets. During the six months endedApril 30, 2019, we capitalized $7.9 million of new costs and amortized $3.4 million of previously capitalized costs. There was no impairment loss recorded on the costs capitalized.

(in millions)	Six Months Ended April 30, 2019
Contract liabilities(1)
Balance at beginning of period	$	41.7
Additional contract liabilities	204.5
Recognition of deferred revenue	(195.7		)
Balance at end of period	$	50.5

⁽¹⁾ Included in other accrued liabilities on the consolidated balance sheets.

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Restructuring and Related Costs

6 Months Ended

Apr. 30, 2019

Restructuring and Related Activities [Abstract]

Restructuring and Related Costs

RESTRUCTURING AND RELATED COSTS

We may periodically engage in various restructuring activities intended to drive long-term profitable growth and increase operational efficiency, which can include streamlining and realigning our overall organizational structure and reallocating resources. These activities may result in restructuring costs related to employee severance, other project fees, lease exit costs, and asset impairment charges. Recently, our significant restructuring activities have primarily related to integrating our acquisition of GCA Services Group (“GCA”) and our 2020Vision initiative, as described below.

GCA and Other Restructuring

During the first quarter of 2018, we initiated a restructuring program to achieve cost synergies following the acquisition of GCA. We incurred the majority of our severance expense associated with this restructuring program in the first half of 2018. We expect to incur additional charges, primarily related to other project fees, as we continue to further integrate and consolidate our operational and financial processes to support the growth and capabilities of our shared services and operations. Additionally, we continue standardizing our financial systems and streamlining our operations by migrating and upgrading several key management platforms, including our human resources information systems, enterprise resource planning system, and labor management system. We also continue consolidating our real estate leases.

2020Vision Restructuring

During the fourth quarter of 2015, our Board of Directors approved a comprehensive strategy intended to have a positive transformative effect on ABM (the “2020Vision”). As part of the 2020Vision, we identified key priorities to differentiate ABM in the marketplace, accelerate revenue growth for certain industry groups, and improve our margin profile. We do not expect to incur significant 2020Vision restructuring and related expenses in the future.

Rollforward of Restructuring and Related Liabilities

(in millions)	Balance, October 31, 2018		Costs Recognized(1)		Payments			Balance, April 30, 2019
Employee severance	$	3.8	$	3.1	$	(3.2	)	$	3.7
Lease exit costs and asset impairment	3.1		0.7		(0.6		)	3.2
Other project fees	1.8		2.7		(3.1		)	1.5
Total	$	8.6	$	6.5	$	(6.8	)	$	8.3

⁽¹⁾ We include these costs within corporate expenses.

Cumulative Restructuring and Related Charges

(in millions)	External Support Fees		Employee Severance		Other Project Fees		Lease Exit Costs		Asset Impairment		Total
GCA and Other	$	2.0	$	16.6	$	10.6	$	0.7	$	—	$	29.9
2020Vision	30.0		13.0		10.7		7.7		5.2		66.5
Total	$	32.0	$	29.5	$	21.3	$	8.4	$	5.2	$	96.4

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Net Income Per Common Share

6 Months Ended

Apr. 30, 2019

Earnings Per Share [Abstract]

Net Income Per Common Share

NET INCOME PER COMMON SHARE

Basic and Diluted Net Income Per Common Share Calculations

	Three Months Ended April 30,					Six Months Ended April 30,
(in millions, except per share amounts)	2019			2018		2019			2018
Income from continuing operations	$	29.9		$	25.4	$	42.9		$	53.3
(Loss) income from discontinued operations, net of taxes	(0.2		)	1.2		(0.2		)	1.1
Net income	$	29.7		$	26.6	$	42.7		$	54.4
Weighted-average common and common equivalent shares outstanding — Basic	66.5			66.0		66.4			66.0
Effect of dilutive securities
Restricted stock units	0.2			0.1		0.2			0.1
Stock options	0.1			0.1		0.1			0.1
Weighted-average common and common equivalent shares outstanding — Diluted	66.8			66.2		66.7			66.3
Net income per common share — Basic
Income from continuing operations	$	0.45		$	0.38	$	0.65		$	0.81
Income from discontinued operations	—			0.02		—			0.02
Net income	$	0.45		$	0.40	$	0.64		$	0.83
Net income per common share — Diluted
Income from continuing operations	$	0.45		$	0.38	$	0.64		$	0.80
Income from discontinued operations	—			0.02		—			0.02
Net income	$	0.45		$	0.40	$	0.64		$	0.82

Anti-Dilutive Outstanding Stock Awards Issued Under Share-Based Compensation Plans

	Three Months Ended April 30,		Six Months Ended April 30,
(in millions)	2019	2018	2019	2018
Anti-dilutive	0.3	0.5	0.3	0.3

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Fair Value of Financial Instruments

6 Months Ended

Apr. 30, 2019

Fair Value Disclosures [Abstract]

Fair Value of Financial Instruments

FAIR VALUE OF FINANCIAL INSTRUMENTS

Fair Value Hierarchy of Our Financial Instruments

Financial Assets and Liabilities Measured at Fair Value on a Recurring Basis

(in millions)	Fair Value Hierarchy	April 30, 2019			October 31, 2018
Cash and cash equivalents(1)	1	$	53.7		$	39.1
Insurance deposits(2)	1	0.8			0.6
Assets held in funded deferred compensation plan(3)	1	2.5			2.7
Credit facility(4)	2	961.0			949.0
Interest rate swap (liabilities) assets(5)	2	(8.0		)	1.3
Investments in auction rate securities(6)	3	5.0			5.0

⁽¹⁾ Cash and cash equivalents are stated at nominal value, which equals fair value.

⁽²⁾ Represents restricted deposits that are used to collateralize our insurance obligations and are stated at nominal value, which equals fair value. These insurance deposits are included in “Other noncurrent assets” on the accompanying unaudited consolidated balance sheets. See Note 7, “Insurance,” for further information.

⁽³⁾ Represents investments held in a Rabbi trust associated with one of our deferred compensation plans, which we include in “Other noncurrent assets” on the accompanying unaudited consolidated balance sheets. The fair value of the assets held in the funded deferred compensation plan is based on quoted market prices.

⁽⁴⁾ Represents gross outstanding borrowings under our syndicated line of credit and term loan. Due to variable interest rates, the carrying value of outstanding borrowings under our line of credit and term loan approximates the fair value. See Note 8, “Credit Facility,” for further information.

⁽⁵⁾ Represents interest rate swap derivatives designated as cash flow hedges. The fair values of the interest rate swaps are estimated based on the present value of the difference between expected cash flows calculated at the contracted interest rates and the expected cash flows at current market interest rates using observable benchmarks for LIBOR forward rates at the end of the period. At April 30, 2019 and October 31, 2018, our interest rate swaps are included in “Other noncurrent liabilities” and “Other noncurrent assets,” respectively, on the accompanying unaudited consolidated balance sheets. See Note 8, “Credit Facility,” for further information.

⁽⁶⁾ The fair value of investments in auction rate securities is based on discounted cash flow valuation models, primarily utilizing unobservable inputs, including assumptions about the underlying collateral, credit risks associated with the issuer, credit enhancements associated with financial insurance guarantees, and the possibility of the security being re-financed by the issuer or having a successful auction.

At April 30, 2019 and October 31, 2018, we held an investment in one auction rate security that had an original principal amount, amortized cost, and fair value of $5.0 million that is included in “Other investments” on the accompanying unaudited consolidated balance sheets. This auction rate security is a debt instrument with a stated maturity in 2050. The interest rate for this security is designed to be reset through Dutch auctions approximately every thirty days; however, auctions for this security have not occurred since August 2007. At April 30, 2019 and October 31, 2018, there were no unrealized gains or losses on our auction rate security included in AOCI.

During the six months endedApril 30, 2019, we had no transfers of assets or liabilities between any of the above hierarchy levels.

Non-Financial Assets Measured at Fair Value on a Non-Recurring Basis

In addition to assets and liabilities that are measured at fair value on a recurring basis, we are also required to measure certain items at fair value on a non-recurring basis, which are subject to fair value adjustments in specific circumstances. These assets can include: goodwill; intangible assets; property, plant and equipment; and long-lived assets that have been reduced to fair value when they are held for sale.

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Insurance

6 Months Ended

Apr. 30, 2019

Insurance [Abstract]

Insurance

INSURANCE

We use a combination of insured and self-insurance programs to cover workers’ compensation, general liability, automobile liability, property damage, and other insurable risks. For the majority of these insurance programs, we retain the initial $1.0 million of exposure on a per-occurrence basis, either through deductibles or self-insured retentions. Beyond the retained exposures, we have varying primary policy limits ranging between $1.0 million and $5.0 million per occurrence. To cover general liability and automobile liability losses above these primary limits, we maintain commercial umbrella insurance policies that provide aggregate limits of $200.0 million. Our insurance policies generally cover workers’ compensation losses to the full extent of statutory requirements. Additionally, to cover property damage risks above our retained limits, we maintain policies that provide per occurrence limits of $75.0 million. We are also self-insured for certain employee medical and dental plans. We maintain stop-loss insurance for our self-insured medical plan under which we retain up to $0.5 million of exposure on a per-participant, per-year basis with respect to claims.

The adequacy of our reserves for workers’ compensation, general liability, automobile liability, and property damage insurance claims is based upon known trends and events and the actuarial estimates of required reserves considering the most recently completed actuarial reports. We use all available information to develop our best estimate of insurance claims reserves as information is obtained. The results of actuarial studies are used to estimate our insurance rates and insurance reserves for future periods and to adjust reserves, if appropriate, for prior years.

Actuarial Reviews Performed During 2019

During the three months ended January 31,2019, we performed an actuarial review of the majority of our casualty insurance programs that considered changes in claim developments and claim payment activity for the period commencing May 1, 2018 and ending October 31, 2018 for all policy years in which open claims existed. During the three months endedApril 30,2019, we continued to review the majority of our casualty insurance programs and performed an actuarial update for the period commencing October 31, 2018 and ending January 31, 2019. The actuarial update is abbreviated in nature based on actual versus expected developments during the periods analyzed and relies on the key assumptions in the comprehensive actuarial study performed during 2018 (most notably loss development patterns, trend assumptions, and underlying expected loss costs).

The actuarial review and update continue to indicate the changes we have made to our risk management program have reduced the frequency of claims; however, we are experiencing adverse developments that impact claim costs relating to certain prior periods. Claim management initiatives include programs to identify those claims earlier in the claims cycle that may potentially develop adversely and ensure the establishment of reserves consistent with known fact patterns. However, with respect to claims related to prior fiscal years, the actuarial review and update showed unfavorable developments in our estimates of ultimate losses related to some general liability, property damage, workers’ compensation, and automobile liability claims.

Based on the results of the actuarial review and subsequent developments, at January 31, 2019 we increased our total reserves for known claims as well as our estimate of the loss amounts associated with incurred but not reported claims for prior periods by$5.0 million. The results of the actuarial update performed during the three months ended April 30, 2019 did not require a further adjustment to our reserves in the aggregate.For thesix months endedApril 30, 2019, the total increase to our reserves for claims related to prior periods was$5.0 million. This adjustment was$1.0 millionhigherthan the total adjustment related to prior year claims of$4.0 millionduring thesix months endedApril 30, 2018.

During the third quarter of 2019, comprehensive actuarial evaluations are expected to be completed for our significant insurance programs using updated claims data, and these evaluations may lead to further adjustments to our insurance reserves.

Insurance Related Balances and Activity

(in millions)	April 30, 2019		October 31, 2018
Insurance claim reserves, excluding medical and dental	$	517.4	$	501.4
Medical and dental claim reserves	11.4		8.9
Insurance recoverables	73.7		73.7

At April 30, 2019 and October 31, 2018, insurance recoverables are included in both “Other current assets” and “Other noncurrent assets” on the accompanying unaudited consolidated balance sheets.

Instruments Used to Collateralize Our Insurance Obligations

(in millions)	April 30, 2019		October 31, 2018
Standby letters of credit	$	143.5	$	144.1
Surety bonds	89.2		89.2
Restricted insurance deposits	0.8		0.6
Total	$	233.5	$	233.9

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Credit Facility

6 Months Ended

Apr. 30, 2019

Debt Disclosure [Abstract]

Credit Facility

CREDIT FACILITY

On September 1, 2017, we refinanced and replaced our then-existing $800.0 million credit facility with a new senior, secured five-year syndicated credit facility (the “Credit Facility”), consisting of a $900.0 million revolving line of credit and an $800.0 million amortizing term loan, scheduled to mature on September 1, 2022. In accordance with the terms of the Credit Facility, the line of credit was reduced to $800.0 million on September 1, 2018. The Credit Facility also provides for the issuance of up to $300.0 million for standby letters of credit and the issuance of up to $75.0 million in swingline advances. The obligations under the Credit Facility are secured on a first-priority basis by a lien on substantially all of our assets and properties, subject to certain exceptions.

Borrowings under the Credit Facility bear interest at a rate equal to 1-month LIBOR plus a spread that is based upon our leverage ratio. The spread ranges from 1.00% to 2.25% for Eurocurrency loans and 0.00% to 1.25% for base rate loans. At April 30, 2019, the weighted average interest rate on our outstanding borrowings was 4.64%. We also pay a commitment fee, based on our leverage ratio, ranging from 0.200% to 0.350% on the average daily unused portion of the line of credit that is paid quarterly in arrears. For purposes of this calculation, irrevocable standby letters of credit, which are issued primarily in conjunction with our insurance programs, and cash borrowings are included as outstanding under the line of credit.

The Credit Facility, as amended, contains certain covenants, including a maximum leverage ratio of 4.50 to 1.0, which steps down to 3.50 to 1.0 by July 2021, and a minimum fixed charge coverage ratio of 1.50 to 1.0, as well as other financial and non-financial covenants. In the event of a material acquisition, as defined in the Credit Facility, we may elect to increase the leverage ratio to 3.75 to 1.0 for a total of four fiscal quarters, provided the leverage ratio had already been reduced to 3.50 to 1.0. Our borrowing capacity is subject to, and limited by, compliance with the covenants described above. At April 30, 2019, we were in compliance with these covenants.

The Credit Facility also includes customary events of default, including failure to pay principal, interest, or fees when due, failure to comply with covenants, the occurrence of certain material judgments, or a change in control of the Company. If certain events of default occur, including certain cross-defaults, insolvency, change in control, or violation of specific covenants, the lenders can terminate or suspend our access to the Credit Facility, declare all amounts outstanding (including all accrued interest and unpaid fees) to be immediately due and payable, and require that we cash collateralize the outstanding standby letters of credit.

Total deferred financing costs related to the Credit Facility were $18.7 million, consisting of $13.4 million related to the term loan and $5.2 million related to the line of credit, which are being amortized to interest expense over the term of the Credit Facility.

Credit Facility Information

(in millions)	April 30, 2019			October 31, 2018
Current portion of long-term debt
Gross term loan	$	50.0		$	40.0
Unamortized deferred financing costs	(2.9		)	(3.0		)
Current portion of term loan	$	47.1		$	37.0
Long-term debt
Gross term loan	$	710.0		$	740.0
Unamortized deferred financing costs	(5.5		)	(6.9		)
Total noncurrent portion of term loan	704.5			733.1
Line of credit(1)(2)	201.0			169.0
Long-term debt	$	905.5		$	902.0

⁽¹⁾ Standby letters of credit amounted to $152.4 million at April 30, 2019.

⁽²⁾ At April 30, 2019, we had borrowing capacity of $437.2 million; however, covenant restrictions limited our borrowing capacity to $405.1 million.

Term Loan Maturities

During the three andsix months endedApril 30, 2019, we made principal payments under the term loan of $10.0 million and $20.0 million, respectively. As of April 30, 2019, the following principal payments are required under the term loan.

(in millions)	2019		2020		2021		2022
Debt maturities	$	20.0	$	60.0	$	120.0	$	560.0

Interest Rate Swaps

We enter into interest rate swaps to manage the interest rate risk associated with our floating-rate, LIBOR-based borrowings. Under these arrangements, we typically pay a fixed interest rate in exchange for LIBOR-based variable interest throughout the life of the agreement. We initially report the mark-to-market gain or loss on a derivative as a component of AOCI and subsequently reclassify the gain or loss into earnings when the hedged transactions occur and affect earnings. Interest payables and receivables under the swap agreements are accrued and recorded as adjustments to interest expense. All of our interest rate swaps have been designated and accounted for as cash flow hedges from inception. See Note 6, “Fair Value of Financial Instruments,” regarding the valuation of our interest rate swaps.

Notional Amounts	Fixed Interest Rates	Effective Dates	Maturity Dates
$ 90.0 million	2.83%	November 1, 2018	April 30, 2021
$ 90.0 million	2.84%	November 1, 2018	October 31, 2021
$ 130.0 million	2.86%	November 1, 2018	April 30, 2022
$ 130.0 million	2.84%	November 1, 2018	September 1, 2022

At April 30, 2019 and October 31, 2018, amounts recorded in AOCI for interest rate swaps were $8.9 million, net of taxes of $3.8 million, and $17.8 million, net of taxes of $7.1 million, respectively. These amounts included the gain associated with the interest rate swaps we terminated in 2018, which is being amortized to interest expense as interest payments are made over the term of our Credit Facility. During the three andsix months endedApril 30, 2019, we amortized $1.0 million, net of taxes of $0.4 million, and $2.1 million, net of taxes of $0.8 million, respectively, of this gain to interest expense. At April 30, 2019, the total amount expected to be reclassified from AOCI to earnings during the next twelve months was $2.4 million, net of taxes of $1.0 million.

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Commitments and Contingencies

6 Months Ended

Apr. 30, 2019

Commitments and Contingencies Disclosure [Abstract]

Commitments and Contingencies

COMMITMENTS AND CONTINGENCIES

Letters of Credit and Surety Bonds

We use letters of credit and surety bonds to secure certain commitments related to insurance programs and for other purposes. As of April 30, 2019, these letters of credit and surety bonds totaled $152.4 million and $556.3 million, respectively.

Guarantees

In some instances, we offer clients guaranteed energy savings under certain energy savings contracts. At April 30, 2019, total guarantees were $175.3 million and extend through 2038. We accrue for the estimated cost of guarantees when it is probable that a liability has been incurred and the amount can be reasonably estimated. Historically, we have not incurred any material losses in connection with these guarantees.

In connection with an unconsolidated joint venture in which one of our subsidiaries has a 33% ownership interest, that subsidiary and the other joint venture partners have each jointly and severally guaranteed the obligations of the joint venture to perform under certain contracts extending through 2021. Annual revenues relating to the underlying contracts are approximately $35 million. Should the joint venture be unable to perform under these contracts, the joint venture partners would be jointly and severally liable for any losses incurred by the client due to the failure to perform.

Sales Tax Audits

We collect sales tax from clients and remit those collections to the applicable states. When clients fail to pay their invoices, including the amount of any sales tax that we paid on their behalf, in some cases we are entitled to seek a refund of that amount of sales tax from the applicable state.

Sales tax laws and regulations enacted by the various states are subject to interpretation, and our compliance with such laws is routinely subject to audit and review by such states. Audit risk is concentrated in several states, and these states are conducting ongoing audits. The outcomes of ongoing and any future audits and changes in the states’ interpretation of the sales tax laws and regulations could materially adversely impact our results of operations.

Legal Matters

We are a party to a number of lawsuits, claims, and proceedings incident to the operation of our business, including those pertaining to labor and employment, contracts, personal injury, and other matters, some of which allege substantial monetary damages. Some of these actions may be brought as class actions on behalf of a class or purported class of employees.

At April 30, 2019, the total amount accrued for all probable litigation losses where a reasonable estimate of the loss could be made was$11.7 million. This$11.7 million includes accruals of$1.2 millionin connection with the Hussein case and$5.4 millionin connection with the Castro case, which amounts were previously accrued and are discussed further below.

Litigation outcomes are difficult to predict and the estimation of probable losses requires the analysis of multiple possible outcomes that often depend on judgments about potential actions by third parties. If one or more matters are resolved in a particular period in an amount in excess of, or in a manner different than, what we anticipated, this could have a material adverse effect on our financial position, results of operations, or cash flows.

We do not accrue for contingent losses that, in our judgment, are considered to be reasonably possible but not probable. The estimation of reasonably possible losses also requires the analysis of multiple possible outcomes that often depend on judgments about potential actions by third parties.Our management currently estimates the range of loss for all reasonably possible losses for which a reasonable estimate of the loss can be made is between zero and $7 million. Factors underlying this estimated range of loss may change from time to time, and actual results may vary significantly from this estimate.

In some cases, although a loss is probable or reasonably possible, we cannot reasonably estimate the maximum potential losses for probable matters or the range of losses for reasonably possible matters. Therefore, our accrual for probable losses and our estimated range of loss for reasonably possible losses do not represent our maximum possible exposure.

While the results of these lawsuits, claims, and proceedings cannot be predicted with any certainty, our management believes that the final outcome of these matters will not have a material adverse effect on our financial position, results of operations, or cash flows.

Certain Legal Proceedings

Certain lawsuits to which we are a party are discussed below. In determining whether to include any particular lawsuit or other proceeding, we consider both quantitative and qualitative factors. These factors include, but are not limited to: the amount of damages and the nature of any other relief sought in the proceeding; if such damages and other relief are specified, our view of the merits of the claims; whether the action is or purports to be a class action, and our view of the likelihood that a class will be certified by the court; the jurisdiction in which the proceeding is pending; and the potential impact of the proceeding on our reputation.

The Consolidated Cases of Bucio and Martinez v. ABM Janitorial Services filed on April 7, 2006, in the Superior Court of California, County of San Francisco (the “Bucio case”)

The Bucio case is a class action pending in San Francisco Superior Court that alleges we failed to provide legally required meal periods and make additional premium payments for such meal periods, pay split shift premiums when owed, and reimburse janitors for travel expenses. There is also a claim for penalties under the California Labor Code Private Attorneys General Act (“PAGA”). On April 19, 2011, the trial court held a hearing on plaintiffs’ motion to certify the class. At the conclusion of that hearing, the trial court denied plaintiffs’ motion to certify the class. On May 11, 2011, the plaintiffs filed a motion to reconsider, which was denied. The plaintiffs appealed the class certification issues. The trial court stayed the underlying lawsuit pending the decision in the appeal. The Court of Appeal of the State of California, First Appellate District (the “Court of Appeal”), heard oral arguments on November 7, 2017. On December 11, 2017, the Court of Appeal reversed the trial court’s order denying class certification and remanded the matter for certification of a meal period, travel expense reimbursement, and split shift class. The case was remitted to the trial court for further proceedings on class certification, discovery, dispositive motions, and trial.

On September 20, 2018, the trial court entered an order defining four certified subclasses of janitors who were employed by the legacy ABM janitorial companies in California at any time between April 7, 2002 and April 30, 2013, on claims based on previous automatic deduction practices for meal breaks, unpaid meal premiums, unpaid split shift premiums, and unreimbursed business expenses, such as mileage reimbursement for use of personal vehicles to travel between worksites. On February 1, 2019, the Superior Court held that the discovery related to PAGA claims allegedly arising after April 30, 2013 would be stayed until after the class and PAGA claims accruing prior to April 30, 2013 had been tried. This matter has not been set for trial. Prior to trial, we will have the opportunity to move for summary judgment, seek decertification of the classes, or mediate, if we deem such actions appropriate. We expect to engage in one or more such activities in the third quarter of 2019, including but not limited to mediation currently scheduled for July 2019.

Hussein and Hirsi v. Air Serv Corporation filed on January 20, 2016, pending in the United States District Court for the Western District of Washington at Seattle (the “Hussein case”) and

Isse et al. v. Air Serv Corporation filed on February 7, 2017 in the Superior Court of Washington for King County (the “Isse case”)

The Hussein case was a certified class action involving a class of certain hourly Air Serv employees at Seattle-Tacoma International Airport in SeaTac, Washington. The plaintiffs alleged that Air Serv violated a minimum wage requirement in an ordinance applicable to certain employers in the local city of SeaTac (the “Ordinance”). Plaintiffs sought retroactive wages, double damages, interest, and attorneys’ fees. This matter was removed to federal court. In a separate lawsuit brought by Filo Foods, LLC, Alaska Airlines, and several other employers at SeaTac Airport, the King County Superior Court (the “Superior Court”) issued a decision that invalidated the Ordinance as it applied to workers at SeaTac Airport. Subsequently, the Washington Supreme Court reversed the Superior Court’s decision. On February 7, 2017, the Isse case was filed against Air Serv on behalf of 60 individual plaintiffs (who would otherwise be members of the Hussein class), who alleged failure to comply with both the minimum wage provision and the sick and safe time provision of the Ordinance. The Isse plaintiffs sought retroactive wages and sick benefits, double damages for wages and sick benefits, interest, and attorneys’ fees. The Isse case later expanded to approximately 220 individual plaintiffs.

In mediations on November 2 and 3, 2017, and without admitting liability in either matter, we agreed to settle the Hussein and Isse cases for a combined total of $8.3 million, inclusive of damages, interest, attorneys’ fees, and employer payroll taxes. On December 8, 2017, the Superior Court approved the settlement agreement for the 220 Isse plaintiffs, and we subsequently made a settlement payment of $4.5 million to the Isse plaintiffs in January 2018.

On July 30, 2018, the United States District Court for the Western District of Washington at Seattle preliminarily approved the settlement in the Hussein case. At the final approval hearing on December 4, 2018, the court (i) accepted opt-out notices from 78 Hussein class members (the “opt-out members”) indicating their intent to participate in separate lawsuits (leaving 386 class members in the Hussein class), (ii) directed the parties to recalculate the settlement amount by deducting the settlement funds attributable to the 78 opt-out members, and (iii) requested other minor changes, but indicated that the court intended to grant final approval of the settlement with these changes. On December 20, 2018, the court issued its order granting final approval of the Hussein class action settlement in the amount of $2.1 million. The Hussein settlement funds were distributed to the class on March 6, 2019. In January 2019, we reached a tentative agreement to resolve the claims of the opt-out members for $1.2 million. On March 22, 2019, the court approved the settlement for the opt-out members, and we subsequently made a settlement payment of $1.2 million to the opt-out members in May 2019. These matters are now concluded.

Castro and Marmolejo v. ABM Industries, Inc., et al., filed on October 24, 2014, pending in the United States District Court for the Northern District of California (the “Castro case”)

On October 24, 2014, Plaintiff Marley Castro filed a class action lawsuit alleging that ABM did not reimburse janitorial employees in California for using their personal cell phones for work-related purposes, in violation of California Labor Code section 2802. On January 23, 2015, Plaintiff Lucia Marmolejo was added to the case as a named plaintiff. On October 27, 2017, plaintiffs moved for class certification seeking to represent a class of all employees who were, are, or will be employed by ABM in the State of California with the Employee Master Job Description Code “Cleaner” (hereafter referred to as “Cleaner Employees”) beginning from October 24, 2010. ABM filed its opposition to class certification on November 27, 2017. On January 26, 2018, the district court granted plaintiffs’ motion for class certification. The court rejected plaintiffs’ proposed class, instead certifying three classes that the court formulated on its own: (1) all employees who were, are, or will be employed by ABM in the State of California as Cleaner Employees who used a personal cell phone to punch in and out of the EPAY system and who (a) worked at an ABM facility that did not provide a biometric clock and (b) were not offered an ABM-provided cell phone during the period beginning on January 1, 2012, through the date of notice to the Class Members that a class has been certified in this action; (2) all employees who were, are, or will be employed by ABM in the State of California as Cleaner Employees who used a personal cell phone to report unusual or suspicious circumstances to supervisors and were not offered (a) an ABM-provided cell phone or (b) a two-way radio during the period beginning four years prior to the filing of the original complaint, October 24, 2014, through the date of notice to the Class Members that a class has been certified in this action; and (3) all employees who were, are, or will be employed by ABM in the State of California as Cleaner Employees who used a personal cell phone to respond to communications from supervisors and were not offered (a) an ABM-provided cell phone or (b) a two-way radio during the period beginning four years prior to the filing of the original complaint, October 24, 2014, through the date of notice to the Class Members that a class has been certified in this action.

On February 9, 2018, ABM filed a petition for permission to appeal the district court’s order granting class certification with the United States Court of Appeals for the Ninth Circuit, which was denied on April 30, 2018. On March 20, 2018, ABM moved to compel arbitration of the claims of certain class members pursuant to the terms of three collective bargaining agreements. In response to that motion, on May 14, 2018, the district court modified the class definition to exclude all claims arising after the operative date(s) of the applicable collective bargaining agreements (which is June 1, 2016 for one agreement and May 1, 2016 for the other two agreements). However, the district court denied the motion to compel arbitration as to claims that arose prior to the operative date(s) of the applicable collective bargaining agreements. ABM has appealed to the Ninth Circuit the district court’s order denying the motion to compel arbitration with respect to the periods preceding the operative dates of the collective bargaining agreements.

After a court-ordered mediation held on October 15, 2018, the parties agreed to a class action settlement of $5.4 million, subject to court approval. The plaintiffs’ motion for preliminary approval of the settlement was filed on January 4, 2019, and the court held a hearing on the motion on February 12, 2019. On February 14, 2019, the court granted preliminary approval of the settlement. In connection with the settlement, we modified our existing written policies for California to expressly confirm that ABM service workers are not required to use personal cell phones for work purposes and began centralizing the process and implementing technology for such employees to request reimbursement for personal cell phone use due to work. A hearing on final approval of the settlement is scheduled to be held on September 3, 2019.

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Income Taxes

6 Months Ended

Apr. 30, 2019

Income Tax Disclosure [Abstract]

Income Taxes

INCOME TAXES

On December 22, 2017, the Tax Act was enacted into law, which, among other provisions, reduced the federal corporate income tax rate from 35% to 21% and required companies to pay a one-time transition tax on the deemed repatriation of indefinitely reinvested earnings of international subsidiaries. Since we have an October 31 fiscal year-end, the lower corporate income tax rate was phased in, resulting in a U.S. statutory federal rate of 23.3% for fiscal 2018 and 21% for subsequent fiscal years. Other provisions under the Tax Act became effective for us in fiscal 2019, including limitations on deductibility of interest and executive compensation as well as a new minimum tax on Global Intangible Low-Taxed Income (“GILTI”), which we have elected to account for as a period cost.

Due to the complexities of implementing the provisions of theTax Act, the staff of the SEC issued Staff Accounting Bulletin 118 to provide guidance on accounting for the tax effects of theTax Actand permitted companies to record provisional amounts during a measurement period not to exceed one year from the enactment date. During the first quarter of 2018, we remeasured certain deferred tax assets and liabilities based on the new tax rates at which they were expected to reverse in the future and recorded a provisional one-time tax benefit of $28.7 million related to this remeasurement. In addition, we recorded a provisional expense of $7.0 million for the one-time transition tax on the deemed repatriation of indefinitely reinvested earnings of our international subsidiaries. We completed our analysis of the impacts of these provisions under the Tax Act as of October 31, 2018, and recorded adjustments during the fourth quarter of 2018 that (i) increased the benefit to $29.6 million for the remeasurement of certain deferred tax assets and liabilities and (ii) decreased the expense to $4.5 million for the one-time transition tax on the deemed repatriation of indefinitely reinvested earnings of our international subsidiaries. We plan to reinvest our foreign earnings to fund future non-U.S. growth and expansion, and we do not anticipate remitting such earnings to the United States. While U.S. federal tax expense has been recognized as a result of the Tax Act, no deferred tax liabilities with respect to federal and state income taxes or foreign withholding taxes have been recognized.

Our quarterly provision for income taxes from continuing operations is calculated using an estimated annual effective income tax rate, which is adjusted for discrete items that occur during the reporting period. Our income taxes for the three months endedApril 30, 2019 were negatively impacted by a $1.3 million reduction in prior year Work Opportunity Tax Credits (“WOTC”) for new hires and by certain reserves of $0.7 million, but were favorably impacted by $0.3 million of excess tax benefits related to the vesting of share-based compensation awards. Our income taxes for the six months endedApril 30, 2019 were negatively impacted by a $1.4 million reduction in prior year WOTC and by certain reserves of $1.4 million, but were favorably impacted by $0.8 million of excess tax benefits related to the vesting of share-based compensation awards.

Our income taxes for the three months endedApril 30, 2018 were favorably impacted by the reduction of the federal corporate income tax rate as a result of the Tax Act and by a discrete tax benefit of $2.0 million related to tax deductions on energy efficient government buildings, partially offset by a $1.5 million reduction in certain tax credits, including the prior year WOTC for new hires. Our income taxes for the six months endedApril 30, 2018 were favorably impacted by a net discrete tax benefit of $21.7 million related to the enactment of the Tax Act, $2.3 million related to tax deductions on energy efficient government buildings, and $1.5 million of excess tax benefits related to the vesting of share-based compensation awards. These benefits were partially offset by a $1.5 million reduction in certain tax credits, including the prior year WOTC for new hires.

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Segment Information

6 Months Ended

Apr. 30, 2019

Segment Reporting [Abstract]

Segment Information

SEGMENT INFORMATION

Our reportable segments consist of B&I, Aviation, T&M, Education, Technical Solutions, and Healthcare, as further described below. Refer to Note 2, “Basis of Presentation and Significant Accounting Policies,” for information related to the modification in our presentation of inter-segment revenues.

REPORTABLE SEGMENTS AND DESCRIPTIONS
B&I	B&I, our largest reportable segment, encompasses janitorial, facilities engineering, and parking services for commercial real estate properties and sports and entertainment venues. B&I also provides vehicle maintenance and other services to rental car providers.
Aviation	Aviation supports airlines and airports with services ranging from parking and janitorial to passenger assistance, catering logistics, air cabin maintenance, and transportation.
T&M	T&M provides janitorial, facilities engineering, and parking services to industrial and high-tech manufacturing facilities.
Education	Education delivers janitorial, custodial, landscaping and grounds, facilities engineering, and parking services for public school districts, private schools, colleges, and universities.
Technical Solutions	Technical Solutions specializes in mechanical and electrical services. These services can also be leveraged for cross-selling across all of our industry groups, both domestically and internationally.
Healthcare	Healthcare offers janitorial, facilities management, clinical engineering, food and nutrition, laundry and linen, parking and guest services, and patient transportation services at traditional hospitals and non-acute facilities.

Financial Information by Reportable Segment

	Three Months Ended April 30,						Six Months Ended April 30,
(in millions)	2019			2018			2019			2018
Revenues
Business & Industry	$	753.4		$	755.1		$	1,527.9		$	1,511.3
Aviation	250.0			249.2			502.4			509.2
Technology & Manufacturing	224.3			227.8			460.4			460.0
Education	205.6			206.9			410.3			413.8
Technical Solutions	127.6			108.5			235.5			212.5
Healthcare	66.3			69.9			133.0			137.6
Elimination of inter-segment revenues	(32.6		)	(36.5		)	(67.0		)	(75.4		)
	$	1,594.7		$	1,580.8		$	3,202.6		$	3,169.2
Operating profit (loss)
Business & Industry	$	47.7		$	43.5		$	84.2		$	72.0
Aviation	4.8			5.1			8.7			10.9
Technology & Manufacturing	19.2			16.0			37.4			32.9
Education	10.4			10.6			20.6			19.8
Technical Solutions	9.5			7.5			15.5			13.0
Healthcare	2.6			2.7			3.8			5.4
Government Services	—			—			(0.1		)	(0.8		)
Corporate	(38.9		)	(37.1		)	(83.6		)	(84.5		)
Adjustment for income from unconsolidated affiliates, included in Aviation	(0.8		)	(1.0		)	(1.7		)	(1.6		)
Adjustment for tax deductions for energy efficient government buildings, included in Technical Solutions	—			(2.0		)	—			(2.3		)
	54.5			45.3			84.8			64.8
Income from unconsolidated affiliates	0.8			1.0			1.7			1.6
Interest expense	(12.8		)	(13.8		)	(26.3		)	(28.1		)
Income from continuing operations before income taxes	$	42.5		$	32.5		$	60.2		$	38.2

The accounting policies for our segments are the same as those disclosed within our significant accounting policies in Note 2, “Basis of Presentation and Significant Accounting Policies.” Our management evaluates the performance of each reportable segment based on its respective operating profit results, which include the allocation of certain centrally incurred costs. Corporate expenses not allocated to segments include certain CEO and other finance and human resource departmental expenses, certain information technology costs, share-based compensation, certain legal costs and settlements, restructuring and related costs, certain actuarial adjustments to self-insurance reserves, and direct acquisition costs.

During the third quarter of fiscal year 2019, we initiated an organizational change to better align the services and expertise of our Healthcare business with our other industry groups and to leverage our existing branch network to support the long-term growth of this business. As a result, our Healthcare portfolio will be included primarily in our B&I segment.

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Basis of Presentation and Significant Accounting Policies (Policies)

6 Months Ended

Apr. 30, 2019

Accounting Policies [Abstract]

Basis of Presentation

The accompanying unaudited consolidated financial statements have been prepared in accordance with (i) United States generally accepted accounting principles (“U.S. GAAP”) for interim financial information and (ii) the instructions to Form 10-Q and Article 10 of Regulation S-X. In the opinion of our management, our unaudited consolidated financial statements and accompanying notes (the “Financial Statements”) include all normal recurring adjustments that are necessary for the fair statement of the interim periods presented. Interim results of operations are not necessarily indicative of results for the full year. The Financial Statements should be read in conjunction with our audited consolidated financial statements (and notes thereto) in our Annual Report on Form 10-K for the year ended October 31, 2018 (“Annual Report”). Unless otherwise indicated, all references to years are to our fiscal year, which ends on October 31.

Prior Year Reclassifications

Effective November 1, 2018, we have modified the presentation of inter-segment revenues, which are recorded at cost with no associated intercompany profit or loss and are eliminated in consolidation. Our prior period segment data in Note 11, “Segment Information,” has been reclassified to conform with our fiscal 2019 presentation. These changes had no impact on our previously reported consolidated financial statements.

Management Reimbursement Revenue by Segment and Contracts with Customers

We operate certain parking facilities under managed location arrangements. Under these arrangements, we manage the parking facility for a management fee and pass through the revenue and expenses associated with the facility to the owner.

We account for a contract when it has approval and commitment from both parties, the rights of the parties are identified, payment terms are identified, the contract has commercial substance, and collectability of consideration is probable. Once a contract is identified, we evaluate whether it is a combined or single contract and whether it should be accounted for as more than one performance obligation. Generally, most of our contracts are cancelable by either party without a substantive penalty and the majority have a notification period of 30 to 60 days. If a contract includes a cancellation clause, the remaining contract term is limited to the required termination notice period.

At contract inception, we assess the services promised to our customers and identify a performance obligation for each promise to transfer to the customer a service, or a bundle of services, that is distinct. To identify the performance obligation, we consider all of our services promised in the contract, regardless of whether they are explicitly stated or are implied by customary business practices.

The majority of our contracts contain multiple promises that represent an integrated bundle of services comprised of activities that may vary over time; however, these activities fulfill a single integrated performance obligation since we perform a continuous service that is substantially the same and has the same pattern of transfer to the customer. Our performance obligations are primarily satisfied over time as we provide the related services. We allocate the contract transaction price to this single performance obligation and recognize revenue as the services are performed, as further described in “Contract Types” below.

Certain arrangements involve variable consideration (primarily per transaction fees, reimbursable expenses, and sales-based royalties). We do not estimate the variable consideration for these arrangements; rather, we recognize these variable fees in the period they are earned. Some of our contracts, often related to Airline Services, may also include performance incentives based on variable performance measures that are ascertained exclusively by future performance and therefore cannot be estimated at contract inception and are recognized as revenue once known and mutually agreed upon. We include estimated amounts in the transaction price to the extent it is probable that a significant reversal of cumulative revenue recognized will not occur when the uncertainty associated with the variable consideration is resolved. Our estimates of variable consideration and determination of whether to include estimated amounts in the transaction price are based largely on an assessment of our anticipated performance and all information (historical, current, and forecasted) that is reasonably available to us.

We primarily account for our performance obligations under the series guidance, using the as-invoiced practical expedient when applicable. We apply the as-invoiced practical expedient to record revenue as the services are provided, given the nature of the services provided and the frequency of billing under the customer contracts. Under this practical expedient, we recognize revenue in an amount that corresponds directly with the value to the customer of our performance completed to date and for which we have the right to invoice the customer.

We typically bill customers on a monthly basis and have the right to consideration from customers in an amount that corresponds directly with the performance obligation satisfied to date. The time between completion of the performance obligation and collection of cash is generally 30 to 60 days. Sales-based taxes are excluded from revenue.

Contracts generally can be modified to account for changes in specifications and requirements. We consider contract modifications to exist when the modification either changes the consideration, creates new performance obligations, or changes the existing scope of the contract and related performance obligations. Historically, contract modifications have been for services that are not distinct from the existing contract, since we are providing a bundle of services that are highly inter-related and are therefore treated as if they were part of that existing contract. Such modifications are generally accounted for prospectively as part of the existing contract.

Contract Types

We have arrangements under various contract types within our major service lines.

Monthly Fixed-Price

Monthly fixed-price arrangements are contracts in which the client agrees to pay a fixed fee every month over a specified contract term. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual amount over time because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Janitorial, Facilities Services, and Airline Services contracts are structured pursuant to this type of arrangement.

Square-Foot

Monthly square-foot arrangements are contracts in which the client agrees to pay a fixed fee every month based on the actual square footage serviced over a specified contract term. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual amount over time because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Janitorial contracts are structured pursuant to this type of arrangement.

Cost-Plus

Cost-plus arrangements are contracts in which the clients reimburse us for the agreed-upon amount of wages and benefits, payroll taxes, insurance charges, and other expenses associated with the contracted work, plus a profit margin. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual amount over time because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Janitorial, Facilities Services, and Airline Services contracts are structured pursuant to this type of arrangement.

Tag Services

Tag work generally consists of supplemental services requested by clients outside of the standard service specification and includes cleanup after tenant moves, construction cleanup, flood cleanup, and snow removal. Because the nature of these short-term contracts involves performing one-off type services, revenue is recognized at the agreed-upon contractual amount over time as the services are provided, because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Janitorial and Facilities Services are often structured under this type of arrangement.

Transaction-Price

Transaction-price contracts are arrangements in which customers are billed a fixed price for each transaction performed on a monthly basis (e.g., wheelchair passengers served, airplane cabins cleaned). We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual amount over time because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Airline Services contracts are structured under this type of arrangement.

Hourly

Hourly arrangements are contracts in which the client is billed a fixed hourly rate for each labor hour provided. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual amount over time because the customer simultaneously receives and consumes the benefits of the services as they are performed. Certain Airline Services contracts are structured under this type of arrangement.

Management Reimbursement

Under management reimbursement arrangements, within our Parking service line, we manage a parking facility for a management fee and pass through the revenue and expenses associated with the facility to the owner. We measure progress toward satisfaction of the performance obligation over time as the services are provided. Under these contracts we recognize both revenues and expenses, in equal amounts, that are directly reimbursed from the property owner for operating expenses, as such expenses are incurred. Such revenues do not include gross customer collections at the managed locations because they belong to the property owners. We have determined we are the principal in these transactions, because the nature of our performance obligation is for us to provide the services on behalf of the customer and we have control of the promised services before they are transferred to the customer.

Leased Location

Under leased location parking arrangements, within our Parking service line, we pay a fixed amount of rent, plus a percentage of revenues derived from monthly and transient parkers, to the property owner. We retain all revenues and we are responsible for most operating expenses incurred. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized over time because the customer simultaneously receives and consumes the benefits of the services as they are performed.

As described above and in Note 2, “Basis of Presentation and Significant Accounting Policies,” and in accordance with Topic 853, rental expense and certain other expenses under contracts that meet the definition of service concession arrangements are recorded as a reduction of revenue.

Allowance

Under allowance parking arrangements, within our Parking service line, we are paid a fixed amount or hourly rate to provide parking services and we are responsible for certain operating expenses that are specified in the contract. We measure progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized at the agreed-upon contractual rate over time because the customer simultaneously receives and consumes the benefits of the services as they are performed.

Energy Savings Contracts and Fixed-Price Repair and Refurbishment

Under energy savings and fixed-price repair and refurbishment arrangements, within our Building & Energy Solutions service line, we agree to develop, design, engineer, and construct a project. Additionally, as part of bundled energy solutions arrangements, we guarantee the project will satisfy agreed-upon performance standards.

We use the cost-to-cost method, which compares the actual costs incurred to date with the current estimate of total costs to complete in order to measure the satisfaction of the performance obligation and recognize revenue as work progresses and we incur costs on our contracts; we believe this method best reflects the transfer of control to the customer. This measurement and comparison process requires updates to the estimate of total costs to complete the contract, and these updates may include subjective assessments and judgments. Equipment purchased for these projects is project-specific and considered a value-added element to our work. Equipment costs are incurred when title is transferred to us, typically upon delivery to the work site. Revenue for uninstalled equipment is recognized at cost and the associated margin is deferred until installation is substantially complete.

We recognize revenue over time for all of our services as we perform them, because (i) control continuously transfers to the customer as work progresses or (ii) we have the right to bill the customer as costs are incurred. The customer typically controls the work in process as evidenced either by contractual termination clauses or by our rights to payment for work performed to date plus a reasonable profit to deliver products or services that do not have an alternative use to us.

Certain project contracts include a schedule of billings or invoices to the customer based on our job-to-date percentage of completion of specific tasks inherent in the fulfillment of our performance obligation(s) or in accordance with a fixed billing schedule. Fixed billing schedules may not precisely match the actual costs incurred. Therefore, revenue recognized may differ from amounts that can be billed or invoiced to the customer at any point during the contract, resulting in balances that are considered revenue recognized in excess of cumulative billings or cumulative billings in excess of revenue recognized. Advanced payments from our customers generally do not represent a significant financing component as the payments are used to meet working capital demands that can be higher in the early stages of a contract, as well as to protect us from our customer failing to meet its obligations under the contract.

Certain projects include service maintenance agreements under which existing systems are repaired and maintained for a specific period of time. We generally recognize revenue under these arrangements over time. Our service maintenance agreements are generally one-year renewable agreements.

Franchise

We franchise certain engineering services through individual and area franchises under the Linc Service and TEGG brands, which are part of ABM Technical Solutions and are included in our Building & Energy Solutions service line. Initial franchise fees result from the sale of a franchise license and include the use of the name, trademarks, and proprietary methods. The franchise license is considered symbolic intellectual property, and revenue related to the sale of this right is recognized at the agreed-upon contractual amount over the term of the initial franchise agreement.

Royalty fee revenue consists of sales-based royalties received as part of the consideration for the franchise right, which is calculated as a percentage of the franchisees’ revenue. We recognize royalty fee revenue at the agreed-upon contractual rates over time as the customer revenue is generated by the franchisees. A receivable is recognized for an estimate of the unreported royalty fees, which are reported and remitted to us in arrears.

Remaining Performance Obligations

At April 30, 2019, we had $258.4 million related to performance obligations that were unsatisfied or partially unsatisfied for which we expect to recognize revenue. We expect to recognize revenue on approximately 67% of the remaining performance obligations over the next 12 months, with the remaining recognized thereafter.

These amounts exclude variable consideration primarily related to: (1) contracts where we have determined that the contract consists of a series of distinct service periods and revenues are based on future performance that cannot be estimated at contract inception; (2) parking contracts where we and the customer share the gross revenues or operating profit for the location; and (3) contracts where transaction prices include performance incentives that are based on future performance and therefore cannot be estimated at contract inception. We apply the practical expedient that permits exclusion of information about the remaining performance obligations with original expected durations of one year or less.

Costs to Obtain a Contract With a Customer

We capitalize the incremental costs of obtaining a contract with a customer, primarily commissions, as contract assets and recognize the expense on a straight-line basis over a weighted average expected customer relationship period. Upon adoption of Topic 606 on November 1, 2018, we capitalized $15.1 million of commissions related to contracts that were not completed at that date. Capitalized commissions are classified as current or noncurrent based on the timing of when we expect to recognize the expense.

Recently Adopted Accounting Standards

Our significant accounting policies are described in Note 2, “Basis of Presentation and Significant Accounting Policies,” in our Annual Report. There have been no material changes to our significant accounting policies during the six months endedApril 30, 2019, other than those described below.

Revenue from Contracts with Customers

In May 2014, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2014-09, Revenue from Contracts with Customers (Topic 606) and subsequently issued several ASUs further updating Topic 606.

Additionally, in May 2017, the FASB issued ASU 2017-10, Service Concession Arrangements (Topic 853): Determining the Customer of the Operation Services, to clarify how operating entities should determine the customer of operation services for transactions within the scope of this guidance, which U.S. GAAP did not address prior to this ASU. The amendment eliminates diversity in practice by clarifying that the grantor is the customer of the operation services in all cases for those arrangements. We determined that revenue we generate from service concession arrangements, primarily from certain parking arrangements, will be accounted for under this guidance. We adopted the amendments in this update in conjunction with the adoption of Topic 606, as discussed below.

Collectively these ASUs introduce a new principles-based framework for revenue recognition and disclosure. The core principle of the standard is when an entity transfers goods or services to customers it will recognize revenue in an amount that reflects the consideration it expects to be entitled to for those goods or services. The standard also expands the required disclosures to include the disaggregation of revenue from contracts with customers into categories that depict how the nature, timing, and uncertainty of revenue and cash flows are affected by economic factors.

We adopted Topic 606 and Topic 853 on November 1, 2018 using a modified retrospective approach with a cumulative-effect adjustment to retained earnings as of the beginning of 2019; prior period financial statements are not adjusted. We applied the standards to contracts that had not been completed at November 1, 2018 and did not apply them to contracts that were modified before the beginning of the earliest reporting period presented. See Note 3, “Revenue,” for further details.

Other Recently Adopted Accounting Standards

During the first quarter of 2019, we adopted the following ASUs with no material impact on our consolidated financial statements:

ASU	Topic	Method of Adoption
2016-01	Financial Instruments	Modified retrospective
2016-15	Statement of Cash Flows — Classification of Certain Cash Receipts and Cash Payments	Retrospective
2016-16	Income Taxes — Intra-Entity Transfers of Assets Other Than Inventory	Modified retrospective
2016-18	Statement of Cash Flows — Restricted Cash	Retrospective
2017-07	Compensation — Retirement Benefits	Retrospective
2017-09	Compensation — Stock Compensation	Prospective
2018-02	Income Statement — Reporting Comprehensive Income: Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income	Early adopted; we elected not to reclassify any stranded tax effects of the Tax Cuts and Jobs Act (the “Tax Act”) due to the insignificance of the amount remaining in accumulated other comprehensive income (“AOCI”).
2018-04	Investments — Debt Securities	Adopted in conjunction with ASU 2016-01

Additionally, in August 2018, the U.S. Securities and Exchange Commission (the “SEC”) published Release No. 33-10532, Disclosure Update and Simplification, which adopted amendments to certain disclosure requirements that have become redundant, duplicative, overlapping, outdated, or superseded in light of other SEC disclosure requirements, U.S. GAAP, or changes in the information environment, effective for all filings of periods beginning after November 5, 2018. While most of the amendments in this release eliminate outdated or duplicative disclosure requirements, the final rule amends the interim financial statement requirements to include a reconciliation of changes in stockholders’ equity in the notes or as a separate statement for each period for which an income statement is required to be filed. We have provided this required information herein as a separate statement. The eliminated or amended disclosures did not have a material impact on our consolidated financial statements.

Recent Accounting Pronouncements

Leases

In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842), which replaces existing lease accounting guidance. The new standard is intended to provide enhanced transparency and comparability by requiring lessees to record right-of-use assets and corresponding lease liabilities on the balance sheet. The new guidance will require us to continue to classify leases as either operating or financing, with classification affecting the pattern of expense recognition in the statement of comprehensive income. The FASB issued several updates to ASU 2016-02, including: ASU 2018-10, Codification Improvements to Topic 842, Leases; ASU 2018-11, Leases (Topic 842): Targeted Improvements, which provides an additional transition method to adopt Topic 842; and ASU 2019-01, Leases (Topic 842): Codification Improvements, which addresses, among other issues, determination of the fair value of the underlying asset by lessors that are not manufacturers or dealers and clarifies interim period transition disclosure requirements.

We have established an implementation team to comprehensively evaluate the impact of adopting this guidance, which includes: reviewing our lease portfolio; implementing new system tools to help us meet reporting requirements; and assessing the impact to business processes, internal control over financial reporting, and the related disclosure requirements. While our evaluation is ongoing, we believe the adoption of this standard will have a significant impact on our consolidated balance sheets due to the recognition of right-of-use assets and corresponding lease liabilities. Refer to Note 14, “Commitments and Contingencies,” in our 2018 Annual Report for information about our lease obligations. This standard will become effective for us on November 1, 2019. We plan to adopt using a modified retrospective transition approach for leases that exist in the period of adoption, and therefore we will not restate the prior comparative periods.     

No other recently issued standards are expected to have a significant impact on our fiscal 2020 consolidated financial statements.

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Basis of Presentation and Significant Accounting Policies (Tables)

6 Months Ended

Apr. 30, 2019

Accounting Policies [Abstract]

Schedule of Management Reimbursement Revenue by Segment

These revenues and expenses are reported in equal amounts as costs reimbursed from our managed locations:

	Three Months Ended April 30,				Six Months Ended April 30,
(in millions)	2019		2018		2019		2018
Business & Industry	$	64.2	$	63.5	$	130.5	$	126.5
Aviation	23.5		27.6		47.6		53.1
Healthcare	5.1		5.0		9.8		9.9
Total	$	92.8	$	96.1	$	188.0	$	189.4

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Revenue (Tables)

6 Months Ended

Apr. 30, 2019

Revenue from Contract with Customer [Abstract]

Schedule of New Accounting Pronouncements Impacts on Balance Sheet and Statements of Comprehensive Income

The impacts of adopting Topic 606 and Topic 853 on our unaudited consolidated statements of comprehensive income for the three andsix months endedApril 30, 2019 were as follows:

	Three Months Ended April 30, 2019							Six Months Ended April 30, 2019
(in millions, except per share amounts)	Under Historical Guidance		Effect of Adoption			As Reported		Under Historical Guidance		Effect of Adoption			As Reported
Revenues	$	1,608.1	$	(13.4	)	$	1,594.7	$	3,226.0	$	(23.4	)	$	3,202.6
Operating expenses	1,426.4		(12.2		)	1,414.2		2,883.7		(23.6		)	2,860.2
Selling, general and administrative expenses	112.0		(3.5		)	108.4		225.6		(4.5		)	221.1
Income tax provision	12.0		0.6			12.6		16.1		1.2			17.3
Net income	28.0		1.7			29.7		39.2		3.4			42.7
Net income per common share — Basic	$	0.42	$	0.03		$	0.45	$	0.59	$	0.05		$	0.64
Net income per common share — Diluted	$	0.42	$	0.03		$	0.45	$	0.59	$	0.05		$	0.64

(in millions)	Balance at October 31, 2018		Adjustments Due to Adoption of Topic 606			Balance at November 1, 2018
ASSETS
Current assets
Trade accounts receivable, net	$	1,014.1	$	(40.1	)	$	974.0
Costs incurred in excess of amounts billed	—		40.1			40.1
Other current assets	37.0		3.6			40.6
Other noncurrent assets	109.6		11.5			121.1
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities
Other accrued liabilities	$	152.7	$	6.0		$	158.9
Deferred income tax liability, net	37.8		2.6			40.3
Retained earnings	771.2		6.5			777.6

The impact of adopting Topic 606 on our unaudited consolidated balance sheet as of April 30, 2019 was as follows:

	As of April 30, 2019
(in millions)	Under Historical Guidance		Effect of Adoption		As Reported
ASSETS
Current assets
Other current assets	$	42.7	$	8.1	$	50.9
Other noncurrent assets	117.6		11.5		129.1
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities
Other accrued liabilities	$	169.0	$	6.0	$	175.0
Deferred income tax liability, net	31.3		1.3		32.6
Retained earnings	783.6		12.3		795.9

Revenue from External Customers by Major Service Lines and Segments

	Three Months Ended April 30, 2019
(in millions)	B&I		Aviation		T&M		Education		Technical Solutions		Healthcare		Total
Major Service Line
Janitorial(1)	$	542.8	$	30.4	$	184.4	$	184.2	$	—	$	36.6	$	978.5
Parking(2)	111.2		84.2		5.9		0.8		—		14.6		216.7
Facility Services(3)	99.3		17.9		34.0		20.6		—		15.1		186.9
Building & Energy Solutions(4)	—		—		—		—		127.6		—		127.6
Airline Services(5)	0.2		117.4		—		—		—		—		117.6
	$	753.4	$	250.0	$	224.3	$	205.6	$	127.6	$	66.3	$	1,627.3
Elimination of inter-segment revenues													(32.6		)
Total													$	1,594.7

	Six Months Ended April 30, 2019
(in millions)	B&I		Aviation		T&M		Education		Technical Solutions		Healthcare		Total
Major Service Line
Janitorial(1)	$	1,092.5	$	61.5	$	372.2	$	367.5	$	—	$	74.6	$	1,968.4
Parking(2)	225.5		170.0		13.3		1.6		—		28.3		438.8
Facility Services(3)	209.5		35.9		74.8		41.3		—		30.1		391.6
Building & Energy Solutions(4)	—		—		—		—		235.5		—		235.5
Airline Services(5)	0.4		234.9		0.1		—		—		—		235.3
	$	1,527.9	$	502.4	$	460.4	$	410.3	$	235.5	$	133.0	$	3,269.6
Elimination of inter-segment revenues													(67.0		)
Total													$	3,202.6

⁽¹⁾ Janitorial arrangements provide a wide range of essential cleaning services for commercial office buildings, airports and other transportation centers, educational institutions, government buildings, health facilities, industrial buildings, retail stores, and stadiums and arenas.

⁽²⁾ Parking arrangements provide parking and transportation services for clients at various locations, including airports and other transportation centers, commercial office buildings, educational institutions, health facilities, hotels, and stadiums and arenas. Certain of our management reimbursement, leased, and allowance location arrangements are considered service concession agreements and are accounted for under the guidance of Topic 853. For the three andsix months endedApril 30, 2019, rent expense related to service concession arrangements, previously recorded within operating expenses, has been recorded as a reduction of the related parking service revenues.

⁽³⁾Facility Services arrangements provide onsite mechanical engineering and technical services and solutions relating to a broad range of facilities and infrastructure systems that are designed to extend the useful life of facility fixed assets, improve equipment operating efficiencies, reduce energy consumption, lower overall operational costs for clients, and enhance the sustainability of client locations.

⁽⁴⁾Building & Energy Solutions arrangements provide custom energy solutions, electrical, HVAC, lighting, and other general maintenance and repair services for clients in the public and private sectors. We also franchise certain operations under franchise agreements relating to our Linc Network and TEGG brands.

⁽⁵⁾ Airline Services arrangements support airlines and airports with services ranging from passenger assistance, catering logistics, and airplane cabin maintenance.

Contract with Customer, Asset and Liability

The following tables present the balances in our contract assets and contract liabilities:

(in millions)	April 30, 2019		November 1, 2018
Contract assets
Billed trade receivables(1)	$	988.6	$	918.9
Unbilled trade receivables(1)	79.8		74.3
Costs incurred in excess of amounts billed(2)	53.8		40.1
Capitalized commissions(3)	19.6		15.1

⁽¹⁾ Included in trade accounts receivable, net, on the consolidated balance sheets. The fluctuation correlates directly to the execution of new customer contracts and to invoicing and collections from customers in the normal course of business.

⁽²⁾ Increase is primarily due to the timing of payments on our contracts measured using the cost-to-cost method of revenue recognition.

⁽³⁾ Included in other current assets and other noncurrent assets on the consolidated balance sheets. During the six months endedApril 30, 2019, we capitalized $7.9 million of new costs and amortized $3.4 million of previously capitalized costs. There was no impairment loss recorded on the costs capitalized.

(in millions)	Six Months Ended April 30, 2019
Contract liabilities(1)
Balance at beginning of period	$	41.7
Additional contract liabilities	204.5
Recognition of deferred revenue	(195.7		)
Balance at end of period	$	50.5

⁽¹⁾ Included in other accrued liabilities on the consolidated balance sheets.

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Restructuring and Related Costs (Tables)

6 Months Ended

Apr. 30, 2019

Restructuring and Related Activities [Abstract]

Schedule of Restructuring and Related Liabilities

Rollforward of Restructuring and Related Liabilities

(in millions)	Balance, October 31, 2018		Costs Recognized(1)		Payments			Balance, April 30, 2019
Employee severance	$	3.8	$	3.1	$	(3.2	)	$	3.7
Lease exit costs and asset impairment	3.1		0.7		(0.6		)	3.2
Other project fees	1.8		2.7		(3.1		)	1.5
Total	$	8.6	$	6.5	$	(6.8	)	$	8.3

⁽¹⁾ We include these costs within corporate expenses.

Cumulative Restructuring and Related Charges

(in millions)	External Support Fees		Employee Severance		Other Project Fees		Lease Exit Costs		Asset Impairment		Total
GCA and Other	$	2.0	$	16.6	$	10.6	$	0.7	$	—	$	29.9
2020Vision	30.0		13.0		10.7		7.7		5.2		66.5
Total	$	32.0	$	29.5	$	21.3	$	8.4	$	5.2	$	96.4

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Net Income Per Common Share (Tables)

6 Months Ended

Apr. 30, 2019

Earnings Per Share [Abstract]

Schedule of Basic and Diluted Net Income Per Common Share Calculations

Basic and Diluted Net Income Per Common Share Calculations

	Three Months Ended April 30,					Six Months Ended April 30,
(in millions, except per share amounts)	2019			2018		2019			2018
Income from continuing operations	$	29.9		$	25.4	$	42.9		$	53.3
(Loss) income from discontinued operations, net of taxes	(0.2		)	1.2		(0.2		)	1.1
Net income	$	29.7		$	26.6	$	42.7		$	54.4
Weighted-average common and common equivalent shares outstanding — Basic	66.5			66.0		66.4			66.0
Effect of dilutive securities
Restricted stock units	0.2			0.1		0.2			0.1
Stock options	0.1			0.1		0.1			0.1
Weighted-average common and common equivalent shares outstanding — Diluted	66.8			66.2		66.7			66.3
Net income per common share — Basic
Income from continuing operations	$	0.45		$	0.38	$	0.65		$	0.81
Income from discontinued operations	—			0.02		—			0.02
Net income	$	0.45		$	0.40	$	0.64		$	0.83
Net income per common share — Diluted
Income from continuing operations	$	0.45		$	0.38	$	0.64		$	0.80
Income from discontinued operations	—			0.02		—			0.02
Net income	$	0.45		$	0.40	$	0.64		$	0.82

Schedule of Anti-Dilutive Outstanding Stock Awards Issued Under Share-Based Compensation Plans

Anti-Dilutive Outstanding Stock Awards Issued Under Share-Based Compensation Plans

	Three Months Ended April 30,		Six Months Ended April 30,
(in millions)	2019	2018	2019	2018
Anti-dilutive	0.3	0.5	0.3	0.3

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Fair Value of Financial Instruments (Tables)

6 Months Ended

Apr. 30, 2019

Fair Value Disclosures [Abstract]

Schedule of Financial Assets and Liabilities Measured at Fair Value on a Recurring Basis

Financial Assets and Liabilities Measured at Fair Value on a Recurring Basis

(in millions)	Fair Value Hierarchy	April 30, 2019			October 31, 2018
Cash and cash equivalents(1)	1	$	53.7		$	39.1
Insurance deposits(2)	1	0.8			0.6
Assets held in funded deferred compensation plan(3)	1	2.5			2.7
Credit facility(4)	2	961.0			949.0
Interest rate swap (liabilities) assets(5)	2	(8.0		)	1.3
Investments in auction rate securities(6)	3	5.0			5.0

⁽¹⁾ Cash and cash equivalents are stated at nominal value, which equals fair value.

⁽²⁾ Represents restricted deposits that are used to collateralize our insurance obligations and are stated at nominal value, which equals fair value. These insurance deposits are included in “Other noncurrent assets” on the accompanying unaudited consolidated balance sheets. See Note 7, “Insurance,” for further information.

⁽³⁾ Represents investments held in a Rabbi trust associated with one of our deferred compensation plans, which we include in “Other noncurrent assets” on the accompanying unaudited consolidated balance sheets. The fair value of the assets held in the funded deferred compensation plan is based on quoted market prices.

⁽⁴⁾ Represents gross outstanding borrowings under our syndicated line of credit and term loan. Due to variable interest rates, the carrying value of outstanding borrowings under our line of credit and term loan approximates the fair value. See Note 8, “Credit Facility,” for further information.

⁽⁵⁾ Represents interest rate swap derivatives designated as cash flow hedges. The fair values of the interest rate swaps are estimated based on the present value of the difference between expected cash flows calculated at the contracted interest rates and the expected cash flows at current market interest rates using observable benchmarks for LIBOR forward rates at the end of the period. At April 30, 2019 and October 31, 2018, our interest rate swaps are included in “Other noncurrent liabilities” and “Other noncurrent assets,” respectively, on the accompanying unaudited consolidated balance sheets. See Note 8, “Credit Facility,” for further information.

⁽⁶⁾ The fair value of investments in auction rate securities is based on discounted cash flow valuation models, primarily utilizing unobservable inputs, including assumptions about the underlying collateral, credit risks associated with the issuer, credit enhancements associated with financial insurance guarantees, and the possibility of the security being re-financed by the issuer or having a successful auction.

At April 30, 2019 and October 31, 2018, we held an investment in one auction rate security that had an original principal amount, amortized cost, and fair value of $5.0 million that is included in “Other investments” on the accompanying unaudited consolidated balance sheets. This auction rate security is a debt instrument with a stated maturity in 2050. The interest rate for this security is designed to be reset through Dutch auctions approximately every thirty days; however, auctions for this security have not occurred since August 2007. At April 30, 2019 and October 31, 2018, there were no unrealized gains or losses on our auction rate security included in AOCI.

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Insurance (Tables)

6 Months Ended

Apr. 30, 2019

Insurance [Abstract]

Schedule of Insurance Related Balances and Activity

Insurance Related Balances and Activity

(in millions)	April 30, 2019		October 31, 2018
Insurance claim reserves, excluding medical and dental	$	517.4	$	501.4
Medical and dental claim reserves	11.4		8.9
Insurance recoverables	73.7		73.7

Schedule of Instruments Used to Collateralize Insurance Obligations

Instruments Used to Collateralize Our Insurance Obligations

(in millions)	April 30, 2019		October 31, 2018
Standby letters of credit	$	143.5	$	144.1
Surety bonds	89.2		89.2
Restricted insurance deposits	0.8		0.6
Total	$	233.5	$	233.9

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Credit Facility (Tables)

6 Months Ended

Apr. 30, 2019

Debt Disclosure [Abstract]

Schedule of Credit Facility Information

Credit Facility Information

(in millions)	April 30, 2019			October 31, 2018
Current portion of long-term debt
Gross term loan	$	50.0		$	40.0
Unamortized deferred financing costs	(2.9		)	(3.0		)
Current portion of term loan	$	47.1		$	37.0
Long-term debt
Gross term loan	$	710.0		$	740.0
Unamortized deferred financing costs	(5.5		)	(6.9		)
Total noncurrent portion of term loan	704.5			733.1
Line of credit(1)(2)	201.0			169.0
Long-term debt	$	905.5		$	902.0

⁽¹⁾ Standby letters of credit amounted to $152.4 million at April 30, 2019.

⁽²⁾ At April 30, 2019, we had borrowing capacity of $437.2 million; however, covenant restrictions limited our borrowing capacity to $405.1 million.

Schedule of Term Loan Maturities

As of April 30, 2019, the following principal payments are required under the term loan.

(in millions)	2019		2020		2021		2022
Debt maturities	$	20.0	$	60.0	$	120.0	$	560.0

Schedule of Interest Rate Swap Information

Notional Amounts	Fixed Interest Rates	Effective Dates	Maturity Dates
$ 90.0 million	2.83%	November 1, 2018	April 30, 2021
$ 90.0 million	2.84%	November 1, 2018	October 31, 2021
$ 130.0 million	2.86%	November 1, 2018	April 30, 2022
$ 130.0 million	2.84%	November 1, 2018	September 1, 2022

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Segment Information (Tables)

6 Months Ended

Apr. 30, 2019

Segment Reporting [Abstract]

Schedule of Financial Information by Reportable Segment

Financial Information by Reportable Segment

	Three Months Ended April 30,						Six Months Ended April 30,
(in millions)	2019			2018			2019			2018
Revenues
Business & Industry	$	753.4		$	755.1		$	1,527.9		$	1,511.3
Aviation	250.0			249.2			502.4			509.2
Technology & Manufacturing	224.3			227.8			460.4			460.0
Education	205.6			206.9			410.3			413.8
Technical Solutions	127.6			108.5			235.5			212.5
Healthcare	66.3			69.9			133.0			137.6
Elimination of inter-segment revenues	(32.6		)	(36.5		)	(67.0		)	(75.4		)
	$	1,594.7		$	1,580.8		$	3,202.6		$	3,169.2
Operating profit (loss)
Business & Industry	$	47.7		$	43.5		$	84.2		$	72.0
Aviation	4.8			5.1			8.7			10.9
Technology & Manufacturing	19.2			16.0			37.4			32.9
Education	10.4			10.6			20.6			19.8
Technical Solutions	9.5			7.5			15.5			13.0
Healthcare	2.6			2.7			3.8			5.4
Government Services	—			—			(0.1		)	(0.8		)
Corporate	(38.9		)	(37.1		)	(83.6		)	(84.5		)
Adjustment for income from unconsolidated affiliates, included in Aviation	(0.8		)	(1.0		)	(1.7		)	(1.6		)
Adjustment for tax deductions for energy efficient government buildings, included in Technical Solutions	—			(2.0		)	—			(2.3		)
	54.5			45.3			84.8			64.8
Income from unconsolidated affiliates	0.8			1.0			1.7			1.6
Interest expense	(12.8		)	(13.8		)	(26.3		)	(28.1		)
Income from continuing operations before income taxes	$	42.5		$	32.5		$	60.2		$	38.2

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The Company and Nature of Operations - Narrative (Details)	6 Months Ended
	Apr. 30, 2019 segment industry_group
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Number of industry groups | industry_group	5
Number of technical solutions segments | segment	1

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Basis of Presentation and Significant Accounting Policies - Management Reimbursement Revenue (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Apr. 30, 2019	Apr. 30, 2018	Apr. 30, 2019	Apr. 30, 2018
Segment Reporting Information [Line Items]
Parking facility management fee revenue	$ 1,594.7	$ 1,580.8	$ 3,202.6	$ 3,169.2
Management Reimbursement Revenue
Segment Reporting Information [Line Items]
Parking facility management fee revenue	92.8	96.1	188.0	189.4
Management Reimbursement Revenue | Business & Industry
Segment Reporting Information [Line Items]
Parking facility management fee revenue	64.2	63.5	130.5	126.5
Management Reimbursement Revenue | Aviation
Segment Reporting Information [Line Items]
Parking facility management fee revenue	23.5	27.6	47.6	53.1
Management Reimbursement Revenue | Healthcare
Segment Reporting Information [Line Items]
Parking facility management fee revenue	$ 5.1	$ 5.0	$ 9.8	$ 9.9

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Revenue - Narrative (Details) $ in Millions	Nov. 01, 2018 USD ($)
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Capitalized contract cost	$ 15.1
Effect of Adoption | Accounting Standards Update 2014-09
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Pre-tax increase on retained earnings	$ 9.1

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Revenue - Consolidate Balance Sheet (Details) - USD ($) $ in Millions	Apr. 30, 2019	Nov. 01, 2018	Oct. 31, 2018
ASSETS
Trade accounts receivable, net	$ 1,048.0	$ 974.0	$ 1,014.1
Costs incurred in excess of amounts billed	53.8	40.1	0.0
Other current assets	50.9	40.6	37.0
Other noncurrent assets	129.1	121.1	109.6
LIABILITIES AND STOCKHOLDERS’ EQUITY
Other accrued liabilities	175.0	158.9	152.7
Deferred income tax liability, net	32.6	40.3	37.8
Retained earnings	795.9	777.6	771.2
Under Historical Guidance
ASSETS
Trade accounts receivable, net			1,014.1
Costs incurred in excess of amounts billed			0.0
Other current assets	42.7		37.0
Other noncurrent assets	117.6		109.6
LIABILITIES AND STOCKHOLDERS’ EQUITY
Other accrued liabilities	169.0		152.7
Deferred income tax liability, net	31.3		37.8
Retained earnings	783.6		$ 771.2
Effect of Adoption | Accounting Standards Update 2014-09
ASSETS
Trade accounts receivable, net		(40.1)
Costs incurred in excess of amounts billed		40.1
Other current assets	8.1	3.6
Other noncurrent assets	11.5	11.5
LIABILITIES AND STOCKHOLDERS’ EQUITY
Other accrued liabilities	6.0	6.0
Deferred income tax liability, net	1.3	2.6
Retained earnings	$ 12.3	$ 6.5

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Revenue - Consolidated Statements of Operations (Details) - USD ($) $ / shares in Units, $ in Millions	3 Months Ended		6 Months Ended
	Apr. 30, 2019	Apr. 30, 2018	Apr. 30, 2019	Apr. 30, 2018
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Revenues	$ 1,594.7	$ 1,580.8	$ 3,202.6	$ 3,169.2
Operating expenses	1,414.2	1,405.8	2,860.2	2,835.1
Selling, general and administrative expenses	108.4	107.8	221.1	216.8
Income tax provision	12.6	7.1	17.3	(15.1)
Net income	$ 29.7	$ 26.6	$ 42.7	$ 54.4
Net income per common share — Basic (in usd per share)	$ 0.45	$ 0.40	$ 0.64	$ 0.83
Net income per common share — Diluted (in usd per share)	$ 0.45	$ 0.40	$ 0.64	$ 0.82
Under Historical Guidance
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Revenues	$ 1,608.1		$ 3,226.0
Operating expenses	1,426.4		2,883.7
Selling, general and administrative expenses	112.0		225.6
Income tax provision	12.0		16.1
Net income	$ 28.0		$ 39.2
Net income per common share — Basic (in usd per share)	$ 0.42		$ 0.59
Net income per common share — Diluted (in usd per share)	$ 0.42		$ 0.59
Effect of Adoption | Accounting Standards Update 2014-09
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Revenues	$ (13.4)		$ (23.4)
Operating expenses	(12.2)		(23.6)
Selling, general and administrative expenses	(3.5)		(4.5)
Income tax provision	0.6		1.2
Net income	$ 1.7		$ 3.4
Net income per common share — Basic (in usd per share)	$ 0.03		$ 0.05
Net income per common share — Diluted (in usd per share)	$ 0.03		$ 0.05

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Revenue - Disaggregation of Revenue (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Apr. 30, 2019	Apr. 30, 2018	Apr. 30, 2019	Apr. 30, 2018
Revenue from External Customer [Line Items]
Revenues	$ 1,594.7	$ 1,580.8	$ 3,202.6	$ 3,169.2
Operating Segments
Revenue from External Customer [Line Items]
Revenues	1,627.3		3,269.6
Operating Segments | Business & Industry
Revenue from External Customer [Line Items]
Revenues	753.4	755.1	1,527.9	1,511.3
Operating Segments | Aviation
Revenue from External Customer [Line Items]
Revenues	250.0	249.2	502.4	509.2
Operating Segments | Technology & Manufacturing
Revenue from External Customer [Line Items]
Revenues	224.3	227.8	460.4	460.0
Operating Segments | Education
Revenue from External Customer [Line Items]
Revenues	205.6	206.9	410.3	413.8
Operating Segments | Technical Solutions
Revenue from External Customer [Line Items]
Revenues	127.6	108.5	235.5	212.5
Operating Segments | Healthcare
Revenue from External Customer [Line Items]
Revenues	66.3	69.9	133.0	137.6
Operating Segments | Janitorial
Revenue from External Customer [Line Items]
Revenues	978.5		1,968.4
Operating Segments | Janitorial | Business & Industry
Revenue from External Customer [Line Items]
Revenues	542.8		1,092.5
Operating Segments | Janitorial | Aviation
Revenue from External Customer [Line Items]
Revenues	30.4		61.5
Operating Segments | Janitorial | Technology & Manufacturing
Revenue from External Customer [Line Items]
Revenues	184.4		372.2
Operating Segments | Janitorial | Education
Revenue from External Customer [Line Items]
Revenues	184.2		367.5
Operating Segments | Janitorial | Technical Solutions
Revenue from External Customer [Line Items]
Revenues	0.0		0.0
Operating Segments | Janitorial | Healthcare
Revenue from External Customer [Line Items]
Revenues	36.6		74.6
Operating Segments | Parking
Revenue from External Customer [Line Items]
Revenues	216.7		438.8
Operating Segments | Parking | Business & Industry
Revenue from External Customer [Line Items]
Revenues	111.2		225.5
Operating Segments | Parking | Aviation
Revenue from External Customer [Line Items]
Revenues	84.2		170.0
Operating Segments | Parking | Technology & Manufacturing
Revenue from External Customer [Line Items]
Revenues	5.9		13.3
Operating Segments | Parking | Education
Revenue from External Customer [Line Items]
Revenues	0.8		1.6
Operating Segments | Parking | Technical Solutions
Revenue from External Customer [Line Items]
Revenues	0.0		0.0
Operating Segments | Parking | Healthcare
Revenue from External Customer [Line Items]
Revenues	14.6		28.3
Operating Segments | Facility Services
Revenue from External Customer [Line Items]
Revenues	186.9		391.6
Operating Segments | Facility Services | Business & Industry
Revenue from External Customer [Line Items]
Revenues	99.3		209.5
Operating Segments | Facility Services | Aviation
Revenue from External Customer [Line Items]
Revenues	17.9		35.9
Operating Segments | Facility Services | Technology & Manufacturing
Revenue from External Customer [Line Items]
Revenues	34.0		74.8
Operating Segments | Facility Services | Education
Revenue from External Customer [Line Items]
Revenues	20.6		41.3
Operating Segments | Facility Services | Technical Solutions
Revenue from External Customer [Line Items]
Revenues	0.0		0.0
Operating Segments | Facility Services | Healthcare
Revenue from External Customer [Line Items]
Revenues	15.1		30.1
Operating Segments | Building & Energy Solutions
Revenue from External Customer [Line Items]
Revenues	127.6		235.5
Operating Segments | Building & Energy Solutions | Business & Industry
Revenue from External Customer [Line Items]
Revenues	0.0		0.0
Operating Segments | Building & Energy Solutions | Aviation
Revenue from External Customer [Line Items]
Revenues	0.0		0.0
Operating Segments | Building & Energy Solutions | Technology & Manufacturing
Revenue from External Customer [Line Items]
Revenues	0.0		0.0
Operating Segments | Building & Energy Solutions | Education
Revenue from External Customer [Line Items]
Revenues	0.0		0.0
Operating Segments | Building & Energy Solutions | Technical Solutions
Revenue from External Customer [Line Items]
Revenues	127.6		235.5
Operating Segments | Building & Energy Solutions | Healthcare
Revenue from External Customer [Line Items]
Revenues	0.0		0.0
Operating Segments | Airline Services
Revenue from External Customer [Line Items]
Revenues	117.6		235.3
Operating Segments | Airline Services | Business & Industry
Revenue from External Customer [Line Items]
Revenues	0.2		0.4
Operating Segments | Airline Services | Aviation
Revenue from External Customer [Line Items]
Revenues	117.4		234.9
Operating Segments | Airline Services | Technology & Manufacturing
Revenue from External Customer [Line Items]
Revenues	0.0		0.1
Operating Segments | Airline Services | Education
Revenue from External Customer [Line Items]
Revenues	0.0		0.0
Operating Segments | Airline Services | Technical Solutions
Revenue from External Customer [Line Items]
Revenues	0.0		0.0
Operating Segments | Airline Services | Healthcare
Revenue from External Customer [Line Items]
Revenues	0.0		0.0
Intersegment Eliminations
Revenue from External Customer [Line Items]
Revenues	$ (32.6)	$ (36.5)	$ (67.0)	$ (75.4)

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Revenue - Remaining Performance Obligations Narrative (Details) - Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2019-05-01 $ in Millions	Apr. 30, 2019 USD ($)
Revenue from Contract with Customer [Abstract]
Revenue, remaining performance obligation, amount	$ 258.4
Revenue, remaining performance obligation, percentage	67.00%
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, period

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Revenue - Contract with Customer, Asset and Liability (Details) - USD ($)	6 Months Ended
	Apr. 30, 2019	Nov. 01, 2018
Revenue from Contract with Customer [Abstract]
Billed trade receivables	$ 988,600,000	$ 918,900,000
Unbilled trade receivables	79,800,000	74,300,000
Costs incurred in excess of amounts billed	53,800,000	40,100,000
Capitalized commissions	19,600,000	$ 15,100,000
Capitalized contract price	7,900,000
Capitalized contract cost, amortization	3,400,000
Capitalized contract cost, impairment loss	0
Contract with Customer, Liabilities [Roll Forward]
Contract liabilities, balance at beginning of period	41,700,000
Additional contract liabilities	204,500,000
Recognition of deferred revenue	(195,700,000)
Contract liabilities, balance at end of period	$ 50,500,000

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Restructuring and Related Costs - Restructuring and Related Liabilities (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Apr. 30, 2019	Apr. 30, 2018	Apr. 30, 2019	Apr. 30, 2018
Restructuring Reserve [Roll Forward]
Balance, beginning of period			$ 8.6
Costs recognized	$ 2.7	$ 5.3	6.5	$ 19.6
Payments			(6.8)
Balance, end of period	8.3		8.3
Employee severance
Restructuring Reserve [Roll Forward]
Balance, beginning of period			3.8
Costs recognized			3.1
Payments			(3.2)
Balance, end of period	3.7		3.7
Lease exit costs and asset impairment
Restructuring Reserve [Roll Forward]
Balance, beginning of period			3.1
Costs recognized			0.7
Payments			(0.6)
Balance, end of period	3.2		3.2
Other project fees
Restructuring Reserve [Roll Forward]
Balance, beginning of period			1.8
Costs recognized			2.7
Payments			(3.1)
Balance, end of period	$ 1.5		$ 1.5

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Restructuring and Related Costs - Cumulative Restructuring and Related Charges (Details) $ in Millions	Apr. 30, 2019 USD ($)
Restructuring Cost and Reserve [Line Items]
Cumulative charges	$ 96.4
GCA and Other Restructuring Program
Restructuring Cost and Reserve [Line Items]
Cumulative charges	29.9
2020 Vision Restructuring Program
Restructuring Cost and Reserve [Line Items]
Cumulative charges	66.5
External Support Fees
Restructuring Cost and Reserve [Line Items]
Cumulative charges	32.0
External Support Fees | GCA and Other Restructuring Program
Restructuring Cost and Reserve [Line Items]
Cumulative charges	2.0
External Support Fees | 2020 Vision Restructuring Program
Restructuring Cost and Reserve [Line Items]
Cumulative charges	30.0
Employee Severance
Restructuring Cost and Reserve [Line Items]
Cumulative charges	29.5
Employee Severance | GCA and Other Restructuring Program
Restructuring Cost and Reserve [Line Items]
Cumulative charges	16.6
Employee Severance | 2020 Vision Restructuring Program
Restructuring Cost and Reserve [Line Items]
Cumulative charges	13.0
Other Project Fees
Restructuring Cost and Reserve [Line Items]
Cumulative charges	21.3
Other Project Fees | GCA and Other Restructuring Program
Restructuring Cost and Reserve [Line Items]
Cumulative charges	10.6
Other Project Fees | 2020 Vision Restructuring Program
Restructuring Cost and Reserve [Line Items]
Cumulative charges	10.7
Lease Exit Costs
Restructuring Cost and Reserve [Line Items]
Cumulative charges	8.4
Lease Exit Costs | GCA and Other Restructuring Program
Restructuring Cost and Reserve [Line Items]
Cumulative charges	0.7
Lease Exit Costs | 2020 Vision Restructuring Program
Restructuring Cost and Reserve [Line Items]
Cumulative charges	7.7
Asset Impairment
Restructuring Cost and Reserve [Line Items]
Cumulative charges	5.2
Asset Impairment | GCA and Other Restructuring Program
Restructuring Cost and Reserve [Line Items]
Cumulative charges	0.0
Asset Impairment | 2020 Vision Restructuring Program
Restructuring Cost and Reserve [Line Items]
Cumulative charges	$ 5.2

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Net Income Per Common Share - Calculations of Basic and Diluted Net Income Per Common Share (Details) - USD ($) $ / shares in Units, shares in Millions, $ in Millions	3 Months Ended		6 Months Ended
	Apr. 30, 2019	Apr. 30, 2018	Apr. 30, 2019	Apr. 30, 2018
Schedule of Earnings Per Share, Basic and Diluted, by Common Class [Line Items]
Income from continuing operations	$ 29.9	$ 25.4	$ 42.9	$ 53.3
(Loss) income from discontinued operations, net of taxes	(0.2)	1.2	(0.2)	1.1
Net income	$ 29.7	$ 26.6	$ 42.7	$ 54.4
Weighted-average common and common equivalent shares outstanding — Basic (in shares)	66.5	66.0	66.4	66.0
Effect of dilutive securities
Weighted-average common and common equivalent shares outstanding — Diluted (in shares)	66.8	66.2	66.7	66.3
Net income per common share — Basic
Income from continuing operations (in usd per share)	$ 0.45	$ 0.38	$ 0.65	$ 0.81
Income from discontinued operations (in usd per share)	0.00	0.02	0.00	0.02
Net income (in usd per share)	0.45	0.40	0.64	0.83
Net income per common share — Diluted
Income from continuing operations (in usd per share)	0.45	0.38	0.64	0.80
Income from discontinued operations (in usd per share)	0.00	0.02	0.00	0.02
Net income (in usd per share)	$ 0.45	$ 0.40	$ 0.64	$ 0.82
Restricted stock units
Effect of dilutive securities
Effect of dilutive securities (in shares)	0.2	0.1	0.2	0.1
Stock options
Effect of dilutive securities
Effect of dilutive securities (in shares)	0.1	0.1	0.1	0.1

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Net Income Per Common Share - Anti-Dilutive Outstanding Stock Awards Issued Under Share-Based Compensation Plans (Details) - shares shares in Millions	3 Months Ended		6 Months Ended
	Apr. 30, 2019	Apr. 30, 2018	Apr. 30, 2019	Apr. 30, 2018
Earnings Per Share [Abstract]
Anti-dilutive (in shares)	0.3	0.5	0.3	0.3

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Fair Value of Financial Instruments - Financial Assets and Liabilities Measured at Fair Value on Recurring Basis (Details)	Apr. 30, 2019 USD ($)	Oct. 31, 2018 USD ($) Security
Fair Value, Measurements, Recurring | Fair Value, Inputs, Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash and cash equivalents	$ 53,700,000	$ 39,100,000
Insurance deposits	800,000	600,000
Assets held in funded deferred compensation plan	2,500,000	2,700,000
Fair Value, Measurements, Recurring | Fair Value, Inputs, Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Credit facility	961,000,000	949,000,000
Interest rate swaps liabilities	(8,000,000)
Interest rate swaps assets		1,300,000
Fair Value, Measurements, Recurring | Fair Value, Inputs, Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments in auction rate securities	5,000,000	$ 5,000,000
Auction Rate Securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Number of auction rate securities | Security		1
Investments in auction rate securities	5,000,000	$ 5,000,000
Unrealized gain (loss) on auction rate securities	$ 0	$ 0

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Insurance - Narrative (Details) - USD ($)	6 Months Ended
	Apr. 30, 2019	Apr. 30, 2018
Schedule of Other Liabilities [Line Items]
Self insurance retention amount per-claim	$ 1,000,000
Insurance policy coverage, general and automobile liability losses	200,000,000
Insurance policy coverage, property damage	75,000,000
Change in reserves for insurance claims	5,000,000	$ 4,000,000
Insurance reserve adjustment, amount higher than prior year adjustment	1,000,000
Minimum
Schedule of Other Liabilities [Line Items]
Primary policy limit	1,000,000
Maximum
Schedule of Other Liabilities [Line Items]
Primary policy limit	5,000,000
Self insurance retention amount per-claim, medical plan	$ 500,000.0

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Insurance - Insurance Related Balances and Activity (Details) - USD ($) $ in Millions	Apr. 30, 2019	Oct. 31, 2018
Liability for Claims and Claims Adjustment Expense [Line Items]
Insurance recoverables	$ 73.7	$ 73.7
Insurance claim reserves, excluding medical and dental
Liability for Claims and Claims Adjustment Expense [Line Items]
Insurance claim reserves	517.4	501.4
Medical and dental claim reserves
Liability for Claims and Claims Adjustment Expense [Line Items]
Insurance claim reserves	$ 11.4	$ 8.9

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Insurance - Instruments Used to Collateralize Insurance Obligations (Details) - USD ($) $ in Millions	Apr. 30, 2019	Oct. 31, 2018
Letters Of Credit [Line Items]
Instruments used to collateralize insurance obligations	$ 233.5	$ 233.9
Standby letters of credit
Letters Of Credit [Line Items]
Instruments used to collateralize insurance obligations	143.5	144.1
Surety bonds
Letters Of Credit [Line Items]
Instruments used to collateralize insurance obligations	89.2	89.2
Restricted insurance deposits
Letters Of Credit [Line Items]
Instruments used to collateralize insurance obligations	$ 0.8	$ 0.6

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Credit Facility - Narrative (Details)	Sep. 01, 2017 USD ($)	Jul. 31, 2021	Apr. 30, 2019	Sep. 01, 2018 USD ($)	Aug. 31, 2017 USD ($)
Prior Credit Facility | Revolving Credit Facility | Line of Credit
Line of Credit Facility [Line Items]
Line of credit facility, borrowing capacity					$ 800,000,000.0
Credit Facility
Line of Credit Facility [Line Items]
Line of credit facility, term	5 years
Weighted average interest rate			4.64%
Deferred financing costs	$ 18,700,000
Credit Facility | Line of Credit
Line of Credit Facility [Line Items]
Deferred financing costs	5,200,000
Credit Facility | Term Loan
Line of Credit Facility [Line Items]
Debt instrument, face amount	800,000,000.0
Deferred financing costs	13,400,000
Credit Facility | Revolving Credit Facility | Line of Credit
Line of Credit Facility [Line Items]
Line of credit facility, borrowing capacity	900,000,000.0
Borrowing capacity after initial year of term				$ 800,000,000.0
Credit Facility | Standby Letters of Credit
Line of Credit Facility [Line Items]
Line of credit facility, borrowing capacity	300,000,000.0
Credit Facility | Swing Line Loan
Line of Credit Facility [Line Items]
Line of credit facility, borrowing capacity	$ 75,000,000.0
Credit Facility | Minimum
Line of Credit Facility [Line Items]
Fixed charge coverage ratio			1.50
Credit Facility | Minimum | Revolving Credit Facility
Line of Credit Facility [Line Items]
Commitment fee percentage on unused portion of the Facility	0.20%
Credit Facility | Maximum
Line of Credit Facility [Line Items]
Leverage ratio			4.50
Leverage ratio election option for four fiscal quarters in event of material acquisition			3.75
Credit Facility | Maximum | Forecast
Line of Credit Facility [Line Items]
Leverage ratio		3.50
Credit Facility | Maximum | Revolving Credit Facility
Line of Credit Facility [Line Items]
Commitment fee percentage on unused portion of the Facility	0.35%
Credit Facility | Eurodollar | Minimum
Line of Credit Facility [Line Items]
Basis spread on variable rate	1.00%
Credit Facility | Eurodollar | Maximum
Line of Credit Facility [Line Items]
Basis spread on variable rate	2.25%
Credit Facility | Base Rate | Minimum
Line of Credit Facility [Line Items]
Basis spread on variable rate	0.00%
Credit Facility | Base Rate | Maximum
Line of Credit Facility [Line Items]
Basis spread on variable rate	1.25%

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Credit Facility - Credit Facility Information (Details) - USD ($) $ in Millions	Apr. 30, 2019	Oct. 31, 2018
Current portion of long-term debt
Gross term loan	$ 50.0	$ 40.0
Unamortized deferred financing costs	(2.9)	(3.0)
Current portion of term loan	47.1	37.0
Long-term debt
Gross term loan	710.0	740.0
Unamortized deferred financing costs	(5.5)	(6.9)
Total noncurrent portion of term loan	704.5	733.1
Line of credit	201.0	169.0
Long-term debt	905.5	$ 902.0
Standby letters of credit	152.4
Borrowing capacity	437.2
Borrowing capacity after covenant restrictions	$ 405.1

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Credit Facility - Term Loan Maturities (Details) $ in Millions	3 Months Ended	6 Months Ended
	Apr. 30, 2019 USD ($)	Apr. 30, 2019 USD ($)
Debt Instrument [Line Items]
Debt instrument, periodic payment, principal	$ 10.0	$ 20.0
Term Loan
Term Loan Maturities
Debt maturities, 2019	20.0	20.0
Debt maturities, 2020	60.0	60.0
Debt maturities, 2021	120.0	120.0
Debt maturities, 2022	$ 560.0	$ 560.0

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Credit Facility - Interest Rate Swaps (Details) - USD ($)	3 Months Ended		6 Months Ended
	Apr. 30, 2019	Apr. 30, 2018	Apr. 30, 2019	Apr. 30, 2018	Nov. 01, 2018	Oct. 31, 2018
Line of Credit Facility [Line Items]
Net gains from cash flow hedges recorded in accumulated other comprehensive loss, net of tax	$ 8,900,000		$ 8,900,000			$ 17,800,000
Interest expense	12,800,000	$ 13,800,000	26,300,000	$ 28,100,000
Interest rate cash flow hedge gain (loss) to be reclassified during next 12 months, gross	2,400,000		2,400,000
Tax to be reclassified during next 12 months	1,000,000		1,000,000
Accumulated Net Gain (Loss) from Cash Flow Hedges
Line of Credit Facility [Line Items]
Tax related to amounts in accumulated other comprehensive loss	3,800,000		3,800,000			$ 7,100,000
Interest expense	1,000,000		2,100,000
Interest expense, net of taxes	$ 400,000		$ 800,000
Interest Rate Swap, Maturity April 30, 2021
Line of Credit Facility [Line Items]
Notional amount					$ 90,000,000
Derivative, fixed interest rate (percent)					2.83%
Interest Rate Swap, Maturity October 31, 2021
Line of Credit Facility [Line Items]
Notional amount					$ 90,000,000
Derivative, fixed interest rate (percent)					2.84%
Interest Rate Swap, Maturity April 30, 2022
Line of Credit Facility [Line Items]
Notional amount					$ 130,000,000
Derivative, fixed interest rate (percent)					2.86%
Interest Rate Swap, Maturity September 1, 2022
Line of Credit Facility [Line Items]
Notional amount					$ 130,000,000
Derivative, fixed interest rate (percent)					2.84%

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Commitments and Contingencies - Narrative (Details)				1 Months Ended
	Dec. 20, 2018 USD ($)	Nov. 03, 2017 USD ($) plaintiff	Feb. 07, 2017 plaintiff	Jan. 31, 2019 USD ($)	Jan. 31, 2018 USD ($)	Apr. 30, 2019 USD ($)
Loss Contingencies [Line Items]
Standby letters of credit						$ 152,400,000
Surety bonds						$ 556,300,000
Subsidiary ownership interest (in percent)						33.00%
Loss contingency amount accrued for probable losses						$ 11,700,000
Energy Savings Contracts
Loss Contingencies [Line Items]
Guarantee obligation						175,300,000
Performance Guarantee | Joint Venture
Loss Contingencies [Line Items]
Total guarantees						35,000,000
Minimum
Loss Contingencies [Line Items]
Amount of reasonably possible loss						0
Maximum
Loss Contingencies [Line Items]
Amount of reasonably possible loss						7,000,000
Settled Litigation | Hussein
Loss Contingencies [Line Items]
Loss contingency amount accrued for probable losses						1,200,000
Settlement amount	$ 2,100,000
Settled Litigation | Isse
Loss Contingencies [Line Items]
Number of plaintiffs | plaintiff		220	60
Payments for legal settlements					$ 4,500,000
Settled Litigation | Hussein And Isse
Loss Contingencies [Line Items]
Settlement amount		$ 8,300,000
Settled Litigation | Hussein, Opt-Out
Loss Contingencies [Line Items]
Settlement amount				$ 1,200,000
Pending Litigation | Castro
Loss Contingencies [Line Items]
Loss contingency amount accrued for probable losses						$ 5,400,000

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Income Taxes - Narrative (Details) - USD ($) $ in Millions	3 Months Ended				6 Months Ended		12 Months Ended
	Apr. 30, 2019	Oct. 31, 2018	Apr. 30, 2018	Jan. 31, 2018	Apr. 30, 2019	Apr. 30, 2018	Oct. 31, 2018
Income Tax Disclosure [Abstract]
U.S. statutory federal rate (percent)					21.00%		23.30%
Net discrete tax benefit from remeasurement of deferred taxes at new rate due to Tax Act				$ 28.7
One-time transition tax on deemed repatriation of indefinitely reinvested earnings				$ 7.0
Increase tax benefit from remeasurement of deferred taxes at new rate due to Tax Act		$ 29.6
Remeasurement of one-time transition tax on deemed repatriation of indefinitely reinvested earnings		$ (4.5)
Increase (decrease) in tax credits, work opportunity tax credit	$ (1.3)		$ (1.5)		$ (1.4)	$ (1.5)
Unrecognized tax benefits, interest on income tax expense	0.7				1.4
Income tax benefit related to vesting of share-based compensation awards	$ (0.3)				$ (0.8)	(1.5)
Tax deductions for energy efficient government buildings			$ (2.0)			(2.3)
Discrete tax benefit, provision income tax expense benefit						$ 21.7

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Segment Information - Financial Information by Reportable Segment (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Apr. 30, 2019	Apr. 30, 2018	Apr. 30, 2019	Apr. 30, 2018
Revenues
Revenues	$ 1,594.7	$ 1,580.8	$ 3,202.6	$ 3,169.2
Operating profit (loss)
Operating profit (loss)	54.5	45.3	84.8	64.8
Income from unconsolidated affiliates	0.8	1.0	1.7	1.6
Interest expense	(12.8)	(13.8)	(26.3)	(28.1)
Income from continuing operations before income taxes	42.5	32.5	60.2	38.2
Operating Segments
Revenues
Revenues	1,627.3		3,269.6
Intersegment Eliminations
Revenues
Revenues	(32.6)	(36.5)	(67.0)	(75.4)
Corporate
Operating profit (loss)
Operating profit (loss)	(38.9)	(37.1)	(83.6)	(84.5)
Segment Reconciling Items
Operating profit (loss)
Income from unconsolidated affiliates	(0.8)	(1.0)	(1.7)	(1.6)
Adjustment for tax deductions for energy efficient government buildings, included in Technical Solutions	0.0	(2.0)	0.0	(2.3)
Business & Industry | Operating Segments
Revenues
Revenues	753.4	755.1	1,527.9	1,511.3
Operating profit (loss)
Operating profit (loss)	47.7	43.5	84.2	72.0
Aviation | Operating Segments
Revenues
Revenues	250.0	249.2	502.4	509.2
Operating profit (loss)
Operating profit (loss)	4.8	5.1	8.7	10.9
Technology & Manufacturing | Operating Segments
Revenues
Revenues	224.3	227.8	460.4	460.0
Operating profit (loss)
Operating profit (loss)	19.2	16.0	37.4	32.9
Education | Operating Segments
Revenues
Revenues	205.6	206.9	410.3	413.8
Operating profit (loss)
Operating profit (loss)	10.4	10.6	20.6	19.8
Technical Solutions | Operating Segments
Revenues
Revenues	127.6	108.5	235.5	212.5
Operating profit (loss)
Operating profit (loss)	9.5	7.5	15.5	13.0
Healthcare | Operating Segments
Revenues
Revenues	66.3	69.9	133.0	137.6
Operating profit (loss)
Operating profit (loss)	2.6	2.7	3.8	5.4
Government Services | Operating Segments
Operating profit (loss)
Operating profit (loss)	$ 0.0	$ 0.0	$ (0.1)	$ (0.8)

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Label	Element	Value
Accounting Standards Update 2014-09 [Member] | Retained Earnings [Member]
Cumulative Effect of New Accounting Principle in Period of Adoption	us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption	$ 6,500,000