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Business and Summary of Significant Accounting Policies - Computer Equipment, Software, Furniture and Leasehold Improvements, Net (Details) - USD ($)
$ in Millions
12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Property, Plant and Equipment [Abstract]      
Useful life 3 years    
Depreciation $ 47 $ 50 $ 52
Tangible asset impairment charges 0 0 29
Computer equipment, software, furniture, and leasehold improvements, gross 622 632  
Less: Accumulated depreciation (501) (488)  
Computer equipment, software, furniture, and leasehold improvements, net 121 144  
Amortization 42 24 $ 12
Cloud-based Software Hosting Arrangements      
Property, Plant and Equipment [Abstract]      
Capitalized software development costs 254 190  
Accumulated amortization 83 41  
Computer hardware, at cost      
Property, Plant and Equipment [Abstract]      
Computer equipment, software, furniture, and leasehold improvements, gross 117 126  
Computer software, at cost      
Property, Plant and Equipment [Abstract]      
Computer equipment, software, furniture, and leasehold improvements, gross 48 49  
Furniture and equipment, at cost      
Property, Plant and Equipment [Abstract]      
Computer equipment, software, furniture, and leasehold improvements, gross 100 94  
Leasehold improvements, land and buildings, at cost      
Property, Plant and Equipment [Abstract]      
Computer equipment, software, furniture, and leasehold improvements, gross $ 357 $ 363  
Software and Software Development Costs      
Property, Plant and Equipment [Abstract]      
Useful life 2 years    
Minimum      
Property, Plant and Equipment [Abstract]      
Useful life 3 years    
Maximum      
Property, Plant and Equipment [Abstract]      
Useful life 5 years