Other assets and receivables (Tables)

12 Months Ended

Dec. 31, 2019

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Summary of Other Assets and Receivables

	Note		2019		2018
Real estate held for own use and equipment		28.1		489		498
Receivables		28.2		6,655		6,019
Accrued income		28.3		1,442		1,436
Right-of-use assets		28.4		255		-
At December 31				8,841		7,954

Summary of Real Estate Held for Own Use and Equipment

28.1 Real estate held for own use and equipment

Net book value	General account real estate held for own use			Equipment			Total
At January 1, 2018		307			223			530
At December 31, 2018		263			235			498
At December 31, 2019		208			281			489
Cost
At January 1, 2019		363			538			901
Additions		-			105			106
Capitalized subsequent expenditure		(4	)		-			(4	)
Disposals		(94	)		(24	)		(118	)
Unrealized gains/(losses) through equity		(4	)		-			(4	)
Realized gains/(losses) through income statement		10			-			10
Net exchange differences		4			9			13
Other		-			(5	)		(5	)
At December 31, 2019		276			624			900
Accumulated depreciation and impairment losses
At January 1, 2019		100			303			403
Depreciation through income statement		5			60			64
Disposals		(32	)		(22	)		(54	)
Impairment losses reversed		(6	)		-			(6	)
Net exchange differences		2			5			7
Other		-			(3	)		(3	)
At December 31, 2019		68			343			411
Cost
At January 1, 2018		396			488			885
Additions		1			63			64
Acquired through business combinations		-			1			1
Capitalized subsequent expenditure		18			-			18
Disposals		(26	)		(26	)		(52	)
Unrealized gains/(losses) through equity		(32	)		-			(32	)
Transfer to investments in real estate		(1	)		-			(1	)
Realized gains/(losses) through income statement		(4	)		-			(4	)
Net exchange differences		11			12			23
At December 31, 2018		363			538			901
Accumulated depreciation and impairment losses
At January 1, 2018		90			265			355
Depreciation through income statement		4			54			58
Disposals		(16	)		(22	)		(38	)
Impairment losses		18			-			18
Transfer to investments in real estate		(1	)		-			(1	)
Net exchange differences		4			5			9
At December 31, 2018		100			303			403

Summary of Receivables

28.2 Receivables

	2019		2018
Loans to associates		16		12
Loans to joint ventures		-		18
Receivables from policyholders		945		969
Receivables from brokers and agents		288		396
Receivables from reinsurers		777		1,129
Cash outstanding from assets sold		320		116
Trade receivables		1,484		1,321
Cash collateral		1,383		616
Reverse repurchase agreements		76		-
Income tax receivable		102		102
Other		1,300		1,382
Provision for doubtful debts		(34)		(41)
At December 31		6,655		6,019
Current		6,611		5,989
Non-current		43		30

Summary of Movements in Provision for Doubtful Debts

The movements in the provision for doubtful debts during the year were as follows:

	2019			2018
At January 1		(41)			(48)
Additions charged to earnings		(9)			(7)
Unused amounts reversed through the income statement		8			4
Disposal of business		4			-
Used during the year		5			10
At December 31		(34	)		(41	)

Summary of Accrued Income

28.3 Accrued income

	2019		2018
Accrued interest		1,436		1,415
Other		6		21
At December 31		1,442		1,436

Summary of information about right of use assets

28.4 Right-of-use assets

Net book value	Real estate for own use		Equipment		Other		Total
At December 31, 2019		227		25		3		255
Cost
At January 1, 2019		213		18		5		235
Additions		40		19		1		59
Modification of lease contracts		2		-		-		3
Net exchange differences		8		-		-		8
At December 31, 2019		262		37		5		305
Accumulated depreciation and impairment losses
At January 1, 2019		-		-		-		-
Depreciation through income statement		35		13		2		50
At December 31, 2019		36		13		2		50