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Revenue (Tables)
3 Months Ended
Mar. 31, 2021
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
The following table provides detail of Pinnacle West’s consolidated revenue disaggregated by revenue sources (dollars in thousands):
Three Months Ended March 31,
20212020
Retail Electric Revenue
Residential$340,838 $325,073 
Non-Residential314,783 303,351 
Wholesale Energy Sales17,597 14,668 
Transmission Services for Others18,993 15,927 
Other Sources4,264 2,911 
Total operating revenues$696,475 $661,930 
Schedule of Accounts Receivable
The following table provides a rollforward of Pinnacle West’s allowance for doubtful accounts (dollars in thousands):
March 31, 2021December 31, 2020
Allowance for doubtful accounts, balance at beginning of period$19,782 $8,171 
Bad debt expense4,151 20,633 
Actual write-offs(3,528)(9,022)
Allowance for doubtful accounts, balance at end of period$20,405 $19,782