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Segment reporting - Results of Operations (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Segment Reporting Information      
Interest income $ 3,673,263 $ 3,245,307 $ 2,465,911
Interest expense 1,390,975 1,113,783 298,552
Net Interest income (expense) 2,282,288 2,131,524 2,167,359
Provision for credit losses 256,942 208,609 83,030
Non-interest Income 658,909 650,724 897,062
Personnel costs 820,451 778,045 719,764
Professional fees 125,822 161,142 172,043
Technology and software expenses 329,061 290,615 291,902
Processing and transactional services 142,677 138,070 127,145
Amortization of intangibles 2,938 3,180 3,275
Goodwill impairment losses 0 23,000 9,000
Depreciation expense 57,078 58,507 55,107
Other operating expenses 409,610 445,541 368,184
Total operating expenses 1,887,637 1,898,100 1,746,420
Income before income tax 796,618 675,539 1,234,971
Income tax expense (benefit) 182,406 134,197 132,330
Net income (loss) 614,212 541,342 1,102,641
Segment assets 73,045,383 70,758,155 67,637,917
Banco Popular de Puerto Rico      
Segment Reporting Information      
Goodwill impairment losses 0 0  
PB      
Segment Reporting Information      
Goodwill impairment losses 0 23,000  
Reportable Segment      
Segment Reporting Information      
Interest income 3,670,308 3,242,575 2,463,348
Interest expense 1,357,740 1,080,273 266,840
Net Interest income (expense) 2,312,568 2,162,302 2,196,508
Provision for credit losses 256,212 208,909 82,756
Non-interest Income 622,453 611,141 711,687
Personnel costs 706,600 674,510 631,592
Professional fees 71,193 96,117 80,770
Technology and software expenses 292,468 264,542 265,773
Processing and transactional services 142,655 138,049 127,112
Amortization of intangibles 2,938 3,180 3,275
Goodwill impairment losses   23,000 9,000
Depreciation expense 55,518 57,023 53,922
Other operating expenses 612,315 644,202 578,533
Total operating expenses 1,883,687 1,900,623 1,749,977
Income before income tax 795,122 663,911 1,075,462
Income tax expense (benefit) 161,756 135,610 123,146
Net income (loss) 633,366 528,301 952,316
Segment assets 72,670,209 70,409,171 67,326,759
Reportable Segment | Banco Popular de Puerto Rico      
Segment Reporting Information      
Interest income 2,926,996 2,631,407 2,026,539
Interest expense 970,430 819,752 203,022
Net Interest income (expense) 1,956,566 1,811,655 1,823,517
Provision for credit losses 254,843 194,325 70,304
Non-interest Income 596,262 586,677 680,276
Personnel costs 601,652 571,516 534,539
Professional fees 58,687 79,108 61,299
Technology and software expenses 254,584 232,652 237,187
Processing and transactional services 140,293 135,528 124,751
Amortization of intangibles 1,696 1,937 1,937
Goodwill impairment losses   0 0
Depreciation expense 47,019 49,135 47,003
Other operating expenses 510,108 544,767 496,411
Total operating expenses 1,614,039 1,614,643 1,503,127
Income before income tax 683,946 589,364 930,362
Income tax expense (benefit) 128,207 117,412 148,351
Net income (loss) 555,739 471,952 782,011
Segment assets 58,601,802 57,023,071 56,190,260
Reportable Segment | PB      
Segment Reporting Information      
Interest income 753,912 627,600 442,053
Interest expense 397,910 276,955 69,065
Net Interest income (expense) 356,002 350,645 372,988
Provision for credit losses 1,369 14,584 12,452
Non-interest Income 26,247 24,868 31,958
Personnel costs 104,948 102,994 97,053
Professional fees 12,562 17,410 20,006
Technology and software expenses 37,884 31,890 28,586
Processing and transactional services 2,362 2,521 2,361
Amortization of intangibles 1,242 1,243 1,338
Goodwill impairment losses   23,000 9,000
Depreciation expense 8,499 7,888 6,919
Other operating expenses 102,207 99,438 82,130
Total operating expenses 269,704 286,384 247,393
Income before income tax 111,176 74,545 145,101
Income tax expense (benefit) 33,549 18,198 (25,205)
Net income (loss) 77,627 56,347 170,306
Segment assets 14,333,292 13,812,158 11,558,280
Intersegment Elimination      
Segment Reporting Information      
Interest income (10,600) (16,432) (5,244)
Interest expense (10,600) (16,434) (5,247)
Net Interest income (expense) 0 2 3
Provision for credit losses 0 0 0
Non-interest Income (56) (404) (547)
Personnel costs 0 0 0
Professional fees (56) (401) (535)
Technology and software expenses 0 0 0
Processing and transactional services 0 0 0
Amortization of intangibles 0 0 0
Goodwill impairment losses   0 0
Depreciation expense 0 0 0
Other operating expenses 0 (3) (8)
Total operating expenses (56) (404) (543)
Income before income tax 0 2 (1)
Income tax expense (benefit) 0 0 0
Net income (loss) 0 2 (1)
Segment assets (264,885) (426,058) (421,781)
Corporate      
Segment Reporting Information      
Interest income 12,589 18,141 3,102
Interest expense 42,869 48,919 32,251
Net Interest income (expense) (30,280) (30,778) (29,149)
Provision for credit losses 730 (300) 274
Non-interest Income 41,046 44,410 189,835
Personnel costs 113,851 103,535 88,172
Professional fees 55,608 65,713 92,088
Technology and software expenses 36,593 26,073 26,129
Processing and transactional services 22 21 33
Amortization of intangibles 0 0 0
Goodwill impairment losses   0 0
Depreciation expense 1,560 1,484 1,185
Other operating expenses (199,165) (194,824) (206,342)
Total operating expenses 8,469 2,002 1,265
Income before income tax 1,567 11,930 159,147
Income tax expense (benefit) 20,609 (1,333) 9,074
Net income (loss) (19,042) 13,263 150,073
Segment assets 5,895,389 5,607,833 5,390,122
Eliminations      
Segment Reporting Information      
Interest income (9,634) (15,409) (539)
Interest expense (9,634) (15,409) (539)
Net Interest income (expense) 0 0 0
Provision for credit losses 0 0 0
Non-interest Income (4,590) (4,827) (4,460)
Personnel costs 0 0 0
Professional fees (979) (688) (815)
Technology and software expenses 0 0 0
Processing and transactional services 0 0 0
Amortization of intangibles 0 0 0
Goodwill impairment losses   0 0
Depreciation expense 0 0 0
Other operating expenses (3,540) (3,837) (4,007)
Total operating expenses (4,519) (4,525) (4,822)
Income before income tax (71) (302) 362
Income tax expense (benefit) 41 (80) 110
Net income (loss) (112) (222) 252
Segment assets $ (5,520,215) $ (5,258,849) $ (5,078,964)