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Goodwill and other intangible assets - Additional Information (Details) - USD ($)
3 Months Ended 7 Months Ended 12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Jul. 31, 2021
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Oct. 15, 2021
Jul. 31, 2020
Goodwill and other intangible assets                
Amortization Of Intangible Assets       $ 9,134,000 $ 6,397,000 $ 9,370,000    
Goodwill on acquisition       $ 49,171,000        
Changes in the carrying amount of goodwill $ 0 $ 0     0      
Goodwill impairment charge     $ 0          
K2 Capital Group LLC                
Goodwill and other intangible assets                
Identifiable intangible assets             $ 2,887,000  
Discounted cash flow approach | Minimum                
Goodwill and other intangible assets                
Cost of equity discount rate 11.34%     11.34%        
Discounted cash flow approach | Maximum                
Goodwill and other intangible assets                
Cost of equity discount rate 15.13%     15.13%        
Trademarks | E-Loan                
Goodwill and other intangible assets                
Impairment of Intangible Assets, Indefinite-lived (Excluding Goodwill)       $ 5,400,000        
Identifiable intangible assets $ 700,000 6,100,000   700,000 6,100,000      
Customer relationship                
Goodwill and other intangible assets                
Finite-Lived Customer Relationships, Gross 14,286,000 $ 26,397,000   14,286,000 $ 26,397,000      
Customer relationship | Credit card portfolio acquisition                
Goodwill and other intangible assets                
Amortization Of Intangible Assets       15,000,000.0        
Finite-Lived Customer Relationships, Gross $ 14,200,000     14,200,000        
Banco Popular de Puerto Rico                
Goodwill and other intangible assets                
Step 1 Fair Value Excess Over Carrying Amount     $ 1,500,000,000         $ 282,000,000
Percentage excess of fair value of reporting unit over equity value     50.00%         9.00%
Goodwill on acquisition       0        
Popular U.S.                
Goodwill and other intangible assets                
Step 1 Fair Value Excess Over Carrying Amount     $ 412,000,000         $ 215,000,000
Percentage excess of fair value of reporting unit over equity value     24.00%         13.00%
Goodwill on acquisition       49,171,000        
Popular U.S. | K2 Capital Group LLC                
Goodwill and other intangible assets                
Goodwill on acquisition       $ 49,000,000        
Banco Popular de Puerto Rico and Popular Bank                
Goodwill and other intangible assets                
Percentage Of Goodwill     91.00%