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Condensed Consolidating Statement of Operations (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
INTEREST AND DIVIDEND INCOME:        
Dividend income from subsidiaries $ 0 $ 0 $ 0 $ 0
Loans 431,286 453,315 1,311,402 1,355,232
Money market investments 2,773 19,119 16,788 70,873
Investment securities 79,142 99,542 243,938 274,819
Total interest and dividend income 513,201 571,976 1,572,128 1,700,924
INTEREST EXPENSE:        
Deposits 37,554 78,760 142,435 228,035
Short-term borrowings 416 1,572 2,109 4,828
Long-term debt 14,210 14,653 42,587 43,791
Total interest expense 52,180 94,985 187,131 276,654
Net interest income 461,021 476,991 1,384,997 1,424,270
Provision for credit losses - loan portfolios 19,452 36,539 271,551 118,555
Provision (reversal) for credit losses - Investment securities (314) 0 (233) 0
Net interest income after provision for credit losses 441,883 440,452 1,113,679 1,305,715
Mortgage banking activities (9,526) 10,492 671 18,645
Net loss on sale of debt securities 41 (20) 41 (20)
Net gain, including impairment on equity securities 5,150 213 4,869 2,174
Net profit on trading account debt securities 20 295 593 977
Net gain on sale of loans, including valuation adjustments on loans held-for-sale (2,198) 0 981 0
Adjustments To Indemnity Reserves On Loans Sold 4,183 (3,411) (1,770) (1,664)
Other operating income 24,369 22,865 66,673 68,432
Total non-interest income 128,767 142,712 367,465 417,468
Operating expenses:        
Personnel costs 135,941 147,682 421,938 432,298
Net occupancy expenses 25,907 24,595 76,552 71,431
Equipment expenses 24,088 21,596 66,537 62,624
Other taxes 13,918 14,028 40,922 38,267
Professional fees 96,474 98,561 290,092 281,275
Communications 5,694 5,881 17,222 17,685
Business promotion 14,664 18,365 41,142 52,158
FDIC deposit insurance 6,568 2,923 16,988 13,007
Other real estate owned (OREO) (income) expenses (1,615) (185) 520 3,729
Other operating expenses 38,351 40,630 104,647 107,354
Amortization of intangibles 1,076 2,399 5,345 7,082
Total opearating expense 361,066 376,475 1,081,905 1,086,910
Income (loss) before income taxes and equity in undistributed earnings of subsidiaries 209,584 206,689 399,239 636,273
Income tax expense 41,168 41,370 68,893 131,923
Income (loss) before equity in undistributed earnings of subdidiaries 168,416 165,319 330,346 504,350
Equity in undistributed earnings (losses) of subsidiaries 0 0 0 0
Net income 168,416 165,319 330,346 504,350
Comprehensive income (loss), net of tax 164,483 217,652 715,700 793,444
Service charges on deposit accounts        
INTEREST EXPENSE:        
Revenue from contract with customer 36,849 40,969 108,671 119,277
Other services        
INTEREST EXPENSE:        
Revenue from contract with customer 69,879 71,309 186,736 209,647
Elimination        
INTEREST AND DIVIDEND INCOME:        
Dividend income from subsidiaries (2,000) (102,000) (584,000) (356,300)
Loans 0 0 0 0
Money market investments (116) (814) (1,739) (2,659)
Investment securities 0 0 0 0
Total interest and dividend income (2,116) (102,814) (585,739) (358,959)
INTEREST EXPENSE:        
Deposits (116) (814) (1,739) (2,659)
Short-term borrowings 0 0 0 0
Long-term debt 0 0 0 0
Total interest expense (116) (814) (1,739) (2,659)
Net interest income (2,000) (102,000) (584,000) (356,300)
Provision for credit losses - loan portfolios 0 0 0 0
Provision (reversal) for credit losses - Investment securities 0   0  
Net interest income after provision for credit losses (2,000) (102,000) (584,000) (356,300)
Mortgage banking activities 0 0 0 0
Net loss on sale of debt securities 0 0 0 0
Net gain, including impairment on equity securities 3 1 76 (21)
Net profit on trading account debt securities 0 0 0 0
Net gain on sale of loans, including valuation adjustments on loans held-for-sale 0   0  
Adjustments To Indemnity Reserves On Loans Sold 0 0 0 0
Other operating income (3) (21) (13) (41)
Total non-interest income (88) (104) (2,119) (1,982)
Operating expenses:        
Personnel costs 0 0 0 0
Net occupancy expenses 1 0 1 (43)
Equipment expenses 0 0 0 0
Other taxes 0 0 0 0
Professional fees (89) (85) (400) (414)
Communications 0 0 0 0
Business promotion 0 0 0 0
FDIC deposit insurance 0 0 0 0
Other real estate owned (OREO) (income) expenses 0 0 0 0
Other operating expenses (762) (690) (2,183) (1,908)
Amortization of intangibles 0 0 0 0
Total opearating expense (850) (775) (2,582) (2,365)
Income (loss) before income taxes and equity in undistributed earnings of subsidiaries (1,238) (101,329) (583,537) (355,917)
Income tax expense 296 261 151 140
Income (loss) before equity in undistributed earnings of subdidiaries (1,534) (101,590) (583,688) (356,057)
Equity in undistributed earnings (losses) of subsidiaries (176,177) (84,352) 260,687 (199,261)
Net income (177,711) (185,942) (323,001) (555,318)
Comprehensive income (loss), net of tax (175,833) (248,464) (747,679) (895,748)
Elimination | Service charges on deposit accounts        
INTEREST EXPENSE:        
Revenue from contract with customer 0 0 0 0
Elimination | Other services        
INTEREST EXPENSE:        
Revenue from contract with customer (88) (84) (2,182) (1,920)
Popular, Inc. Holding Co.        
INTEREST AND DIVIDEND INCOME:        
Dividend income from subsidiaries 2,000 102,000 584,000 356,300
Loans 566 576 1,686 1,661
Money market investments 97 758 1,653 2,498
Investment securities 332 160 651 473
Total interest and dividend income 2,995 103,494 587,990 360,932
INTEREST EXPENSE:        
Deposits 0 0 0 0
Short-term borrowings 0 0 0 0
Long-term debt 9,632 9,632 28,896 28,896
Total interest expense 9,632 9,632 28,896 28,896
Net interest income (6,637) 93,862 559,094 332,036
Provision for credit losses - loan portfolios 80 (2) 217 257
Provision (reversal) for credit losses - Investment securities 0   0  
Net interest income after provision for credit losses (6,717) 93,864 558,877 331,779
Mortgage banking activities 0 0 0 0
Net loss on sale of debt securities 0 0 0 0
Net gain, including impairment on equity securities 666 64 654 934
Net profit on trading account debt securities 0 0 0 0
Net gain on sale of loans, including valuation adjustments on loans held-for-sale 0   0  
Adjustments To Indemnity Reserves On Loans Sold 0 0 0 0
Other operating income 6,985 4,626 13,546 13,431
Total non-interest income 7,651 4,690 14,200 14,367
Operating expenses:        
Personnel costs 15,180 14,207 49,357 46,910
Net occupancy expenses 1,031 1,006 2,967 3,231
Equipment expenses 1,969 917 3,602 2,616
Other taxes 65 61 189 185
Professional fees 17,659 6,370 38,045 13,780
Communications 107 150 398 483
Business promotion 545 754 2,482 2,435
FDIC deposit insurance 0 0 0 0
Other real estate owned (OREO) (income) expenses 0 0 0 0
Other operating expenses (37,241) (24,112) (97,967) (69,904)
Amortization of intangibles 24 24 73 73
Total opearating expense (661) (623) (854) (191)
Income (loss) before income taxes and equity in undistributed earnings of subsidiaries 1,595 99,177 573,931 346,337
Income tax expense 17 0 17 0
Income (loss) before equity in undistributed earnings of subdidiaries 1,578 99,177 573,914 346,337
Equity in undistributed earnings (losses) of subsidiaries 166,838 66,142 (243,568) 158,013
Net income 168,416 165,319 330,346 504,350
Comprehensive income (loss), net of tax 164,483 217,652 715,700 793,444
Popular, Inc. Holding Co. | Service charges on deposit accounts        
INTEREST EXPENSE:        
Revenue from contract with customer 0 0 0 0
Popular, Inc. Holding Co. | Other services        
INTEREST EXPENSE:        
Revenue from contract with customer 0 0 0 2
PNA Holding Co.        
INTEREST AND DIVIDEND INCOME:        
Dividend income from subsidiaries 0 0 0 0
Loans 0 0 0 0
Money market investments 18 55 86 161
Investment securities 47 46 140 139
Total interest and dividend income 65 101 226 300
INTEREST EXPENSE:        
Deposits 0 0 0 0
Short-term borrowings 0 0 0 0
Long-term debt 1,557 1,556 4,672 4,671
Total interest expense 1,557 1,556 4,672 4,671
Net interest income (1,492) (1,455) (4,446) (4,371)
Provision for credit losses - loan portfolios 0 0 0 0
Provision (reversal) for credit losses - Investment securities 0   0  
Net interest income after provision for credit losses (1,492) (1,455) (4,446) (4,371)
Mortgage banking activities 0 0 0 0
Net loss on sale of debt securities 0 0 0 0
Net gain, including impairment on equity securities 0 0 0 0
Net profit on trading account debt securities 0 0 0 0
Net gain on sale of loans, including valuation adjustments on loans held-for-sale 0   0  
Adjustments To Indemnity Reserves On Loans Sold 0 0 0 0
Other operating income 0 (350) 0 (984)
Total non-interest income 0 (350) 0 (984)
Operating expenses:        
Personnel costs 0 0 0 0
Net occupancy expenses 0 0 0 0
Equipment expenses 2 1 4 3
Other taxes 0 0 1 1
Professional fees 29 13 89 68
Communications 0 0 0 0
Business promotion 0 0 0 0
FDIC deposit insurance 0 0 0 0
Other real estate owned (OREO) (income) expenses 0 0 0 0
Other operating expenses 13 14 39 43
Amortization of intangibles 0 0 0 0
Total opearating expense 44 28 133 115
Income (loss) before income taxes and equity in undistributed earnings of subsidiaries (1,536) (1,833) (4,579) (5,470)
Income tax expense (323) (385) (962) (1,149)
Income (loss) before equity in undistributed earnings of subdidiaries (1,213) (1,448) (3,617) (4,321)
Equity in undistributed earnings (losses) of subsidiaries 9,339 18,210 (17,119) 41,248
Net income 8,126 16,762 (20,736) 36,927
Comprehensive income (loss), net of tax 9,538 25,872 15,218 85,389
PNA Holding Co. | Service charges on deposit accounts        
INTEREST EXPENSE:        
Revenue from contract with customer 0 0 0 0
PNA Holding Co. | Other services        
INTEREST EXPENSE:        
Revenue from contract with customer 0 0 0 0
All other subsidiaries and eliminations        
INTEREST AND DIVIDEND INCOME:        
Dividend income from subsidiaries 0 0 0 0
Loans 430,720 452,739 1,309,716 1,353,571
Money market investments 2,774 19,120 16,788 70,873
Investment securities 78,763 99,336 243,147 274,207
Total interest and dividend income 512,257 571,195 1,569,651 1,698,651
INTEREST EXPENSE:        
Deposits 37,670 79,574 144,174 230,694
Short-term borrowings 416 1,572 2,109 4,828
Long-term debt 3,021 3,465 9,019 10,224
Total interest expense 41,107 84,611 155,302 245,746
Net interest income 471,150 486,584 1,414,349 1,452,905
Provision for credit losses - loan portfolios 19,372 36,541 271,334 118,298
Provision (reversal) for credit losses - Investment securities (314)   (233)  
Net interest income after provision for credit losses 452,092 450,043 1,143,248 1,334,607
Mortgage banking activities (9,526) 10,492 671 18,645
Net loss on sale of debt securities 41 (20) 41 (20)
Net gain, including impairment on equity securities 4,481 148 4,139 1,261
Net profit on trading account debt securities 20 295 593 977
Net gain on sale of loans, including valuation adjustments on loans held-for-sale (2,198)   981  
Adjustments To Indemnity Reserves On Loans Sold 4,183 (3,411) (1,770) (1,664)
Other operating income 17,387 18,610 53,140 56,026
Total non-interest income 121,204 138,476 355,384 406,067
Operating expenses:        
Personnel costs 120,761 133,475 372,581 385,388
Net occupancy expenses 24,875 23,589 73,584 68,243
Equipment expenses 22,117 20,678 62,931 60,005
Other taxes 13,853 13,967 40,732 38,081
Professional fees 78,875 92,263 252,358 267,841
Communications 5,587 5,731 16,824 17,202
Business promotion 14,119 17,611 38,660 49,723
FDIC deposit insurance 6,568 2,923 16,988 13,007
Other real estate owned (OREO) (income) expenses (1,615) (185) 520 3,729
Other operating expenses 76,341 65,418 204,758 179,123
Amortization of intangibles 1,052 2,375 5,272 7,009
Total opearating expense 362,533 377,845 1,085,208 1,089,351
Income (loss) before income taxes and equity in undistributed earnings of subsidiaries 210,763 210,674 413,424 651,323
Income tax expense 41,178 41,494 69,687 132,932
Income (loss) before equity in undistributed earnings of subdidiaries 169,585 169,180 343,737 518,391
Equity in undistributed earnings (losses) of subsidiaries 0 0 0 0
Net income 169,585 169,180 343,737 518,391
Comprehensive income (loss), net of tax 166,295 222,592 732,461 810,359
All other subsidiaries and eliminations | Service charges on deposit accounts        
INTEREST EXPENSE:        
Revenue from contract with customer 36,849 40,969 108,671 119,277
All other subsidiaries and eliminations | Other services        
INTEREST EXPENSE:        
Revenue from contract with customer $ 69,967 $ 71,393 $ 188,918 $ 211,565