Allowance for credit losses - Credit quality indicators (Details)	Sep. 30, 2020 USD ($)
Financing Receivable, Recorded Investment
2020	$ 4,470,490,000
2019	4,734,009,000
2018	3,345,044,000
2017	2,354,226,000
2016	1,963,222,000
Prior Years	10,668,603,000
Revolving Loans Amortized Cost Basis	1,763,599,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	93,317,000
Total	29,392,510,000
Construction
Financing Receivable, Recorded Investment
2020	62,185,000
2019	298,729,000
2018	218,323,000
2017	246,036,000
2016	29,663,000
Prior Years	35,050,000
Revolving Loans Amortized Cost Basis	46,288,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	936,274,000
Construction | Watch
Financing Receivable, Recorded Investment
2020	6,424,000
2019	2,620,000
2018	11,554,000
2017	34,133,000
2016	0
Prior Years	9,786,000
Revolving Loans Amortized Cost Basis	960,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	65,477,000
Construction | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	2,981,000
2016	0
Prior Years	20,291,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	23,272,000
Construction | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	20,341,000
2017	30,886,000
2016	9,069,000
Prior Years	0
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	60,296,000
Construction | Pass / Unrated
Financing Receivable, Recorded Investment
2020	55,761,000
2019	296,109,000
2018	186,428,000
2017	178,036,000
2016	20,594,000
Prior Years	4,973,000
Revolving Loans Amortized Cost Basis	45,328,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	787,229,000
Mortgages
Financing Receivable, Recorded Investment
2020	423,184,000
2019	529,057,000
2018	310,671,000
2017	250,049,000
2016	258,837,000
Prior Years	6,152,643,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	7,924,441,000
Mortgages | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	1,502,000
2018	1,910,000
2017	2,772,000
2016	3,691,000
Prior Years	141,032,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	150,907,000
Mortgages | Pass / Unrated
Financing Receivable, Recorded Investment
2020	423,184,000
2019	527,555,000
2018	308,761,000
2017	247,277,000
2016	255,146,000
Prior Years	6,011,611,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	7,773,534,000
Legacy
Financing Receivable, Recorded Investment
2020	83,000
2019	0
2018	0
2017	0
2016	0
Prior Years	14,763,000
Revolving Loans Amortized Cost Basis	1,322,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	16,168,000
Legacy | Watch
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	3,085,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	3,085,000
Legacy | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	186,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	186,000
Legacy | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	3,753,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	3,753,000
Legacy | Pass / Unrated
Financing Receivable, Recorded Investment
2020	83,000
2019	0
2018	0
2017	0
2016	0
Prior Years	7,739,000
Revolving Loans Amortized Cost Basis	1,322,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	9,144,000
Commercial | Commercial multi-family
Financing Receivable, Recorded Investment
2020	258,236,000
2019	443,674,000
2018	284,724,000
2017	176,068,000
2016	257,260,000
Prior Years	459,222,000
Revolving Loans Amortized Cost Basis	1,731,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,880,915,000
Commercial | Commercial multi-family | Watch
Financing Receivable, Recorded Investment
2020	12,253,000
2019	34,933,000
2018	42,529,000
2017	42,696,000
2016	33,654,000
Prior Years	74,103,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	240,168,000
Commercial | Commercial multi-family | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	25,428,000
2018	11,670,000
2017	18,222,000
2016	50,511,000
Prior Years	16,609,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	122,440,000
Commercial | Commercial multi-family | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	1,207,000
2018	0
2017	1,755,000
2016	8,584,000
Prior Years	2,508,000
Revolving Loans Amortized Cost Basis	100,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	14,154,000
Commercial | Commercial multi-family | Pass / Unrated
Financing Receivable, Recorded Investment
2020	245,983,000
2019	382,106,000
2018	230,525,000
2017	113,395,000
2016	164,511,000
Prior Years	366,002,000
Revolving Loans Amortized Cost Basis	1,631,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,504,153,000
Commercial | CRE non-owner occupied
Financing Receivable, Recorded Investment
2020	421,656,000
2019	524,978,000
2018	590,052,000
2017	484,471,000
2016	535,766,000
Prior Years	1,432,578,000
Revolving Loans Amortized Cost Basis	20,654,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	4,010,155,000
Commercial | CRE non-owner occupied | Watch
Financing Receivable, Recorded Investment
2020	105,312,000
2019	102,900,000
2018	96,772,000
2017	135,473,000
2016	92,772,000
Prior Years	347,357,000
Revolving Loans Amortized Cost Basis	2,562,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	883,148,000
Commercial | CRE non-owner occupied | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	22,451,000
2018	135,700,000
2017	41,990,000
2016	83,846,000
Prior Years	105,418,000
Revolving Loans Amortized Cost Basis	751,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	390,156,000
Commercial | CRE non-owner occupied | Substandard
Financing Receivable, Recorded Investment
2020	34,439,000
2019	106,474,000
2018	63,556,000
2017	15,301,000
2016	74,960,000
Prior Years	179,533,000
Revolving Loans Amortized Cost Basis	95,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	474,358,000
Commercial | CRE non-owner occupied | Doubtful
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	2,630,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	2,630,000
Commercial | CRE non-owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
2020	281,905,000
2019	293,153,000
2018	294,024,000
2017	291,707,000
2016	284,188,000
Prior Years	797,640,000
Revolving Loans Amortized Cost Basis	17,246,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	2,259,863,000
Commercial | CRE owner occupied
Financing Receivable, Recorded Investment
2020	205,050,000
2019	138,069,000
2018	178,761,000
2017	118,752,000
2016	208,381,000
Prior Years	1,064,341,000
Revolving Loans Amortized Cost Basis	18,047,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,931,401,000
Commercial | CRE owner occupied | Watch
Financing Receivable, Recorded Investment
2020	6,569,000
2019	17,323,000
2018	28,356,000
2017	18,057,000
2016	26,477,000
Prior Years	190,556,000
Revolving Loans Amortized Cost Basis	6,079,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	293,417,000
Commercial | CRE owner occupied | Special Mention
Financing Receivable, Recorded Investment
2020	55,000
2019	7,909,000
2018	579,000
2017	2,703,000
2016	442,000
Prior Years	172,142,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	183,830,000
Commercial | CRE owner occupied | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	2,377,000
2018	40,334,000
2017	2,227,000
2016	29,009,000
Prior Years	181,133,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	255,080,000
Commercial | CRE owner occupied | Doubtful
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	296,000
2016	0
Prior Years	2,164,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	2,460,000
Commercial | CRE owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
2020	198,426,000
2019	110,460,000
2018	109,492,000
2017	95,469,000
2016	152,453,000
Prior Years	518,346,000
Revolving Loans Amortized Cost Basis	11,968,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,196,614,000
Commercial | Commercial and Industrial
Financing Receivable, Recorded Investment
2020	1,683,170,000
2019	889,500,000
2018	596,600,000
2017	485,806,000
2016	327,045,000
Prior Years	1,168,585,000
Revolving Loans Amortized Cost Basis	638,197,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	5,788,903,000
Commercial | Commercial and Industrial | Watch
Financing Receivable, Recorded Investment
2020	128,526,000
2019	135,181,000
2018	170,364,000
2017	49,595,000
2016	70,294,000
Prior Years	309,044,000
Revolving Loans Amortized Cost Basis	164,753,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,027,757,000
Commercial | Commercial and Industrial | Special Mention
Financing Receivable, Recorded Investment
2020	44,207,000
2019	9,640,000
2018	19,369,000
2017	57,847,000
2016	7,363,000
Prior Years	105,810,000
Revolving Loans Amortized Cost Basis	26,253,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	270,489,000
Commercial | Commercial and Industrial | Substandard
Financing Receivable, Recorded Investment
2020	45,009,000
2019	3,380,000
2018	25,028,000
2017	27,527,000
2016	1,942,000
Prior Years	68,804,000
Revolving Loans Amortized Cost Basis	52,565,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	224,255,000
Commercial | Commercial and Industrial | Doubtful
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	4,000
2016	0
Prior Years	90,000
Revolving Loans Amortized Cost Basis	1,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	95,000
Commercial | Commercial and Industrial | Loss
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	11,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	11,000
Commercial | Commercial and Industrial | Pass / Unrated
Financing Receivable, Recorded Investment
2020	1,465,428,000
2019	741,299,000
2018	381,839,000
2017	350,833,000
2016	247,446,000
Prior Years	684,837,000
Revolving Loans Amortized Cost Basis	394,614,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	4,266,296,000
Leasing
Financing Receivable, Recorded Investment
2020	357,912,000
2019	339,870,000
2018	230,510,000
2017	123,530,000
2016	75,346,000
Prior Years	25,940,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,153,108,000
Leasing | Substandard
Financing Receivable, Recorded Investment
2020	114,000
2019	989,000
2018	825,000
2017	541,000
2016	447,000
Prior Years	301,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	3,217,000
Leasing | Pass / Unrated
Financing Receivable, Recorded Investment
2020	357,798,000
2019	338,881,000
2018	229,685,000
2017	122,989,000
2016	74,899,000
Prior Years	25,639,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,149,891,000
Consumer | Credit cards
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	931,570,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	931,570,000
Consumer | Credit cards | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	14,505,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	14,505,000
Consumer | Credit cards | Pass / Unrated
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	917,065,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	917,065,000
Consumer | Home equity lines of credit
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	13,951,000
Revolving Loans Amortized Cost Basis	50,505,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	44,767,000
Total	109,223,000
Consumer | Home equity lines of credit | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	191,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	677,000
Total	868,000
Consumer | Home equity lines of credit | Loss
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	306,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	6,412,000
Total	6,718,000
Consumer | Home equity lines of credit | Pass / Unrated
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	13,454,000
Revolving Loans Amortized Cost Basis	50,505,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	37,678,000
Total	101,637,000
Consumer | Personal loans
Financing Receivable, Recorded Investment
2020	272,308,000
2019	605,744,000
2018	232,310,000
2017	127,754,000
2016	70,887,000
Prior Years	179,324,000
Revolving Loans Amortized Cost Basis	2,670,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	48,550,000
Total	1,539,547,000
Consumer | Personal loans | Substandard
Financing Receivable, Recorded Investment
2020	834,000
2019	4,821,000
2018	2,052,000
2017	1,294,000
2016	949,000
Prior Years	19,244,000
Revolving Loans Amortized Cost Basis	57,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	1,513,000
Total	30,764,000
Consumer | Personal loans | Loss
Financing Receivable, Recorded Investment
2020	0
2019	24,000
2018	21,000
2017	0
2016	6,000
Prior Years	262,000
Revolving Loans Amortized Cost Basis	4,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	34,000
Total	351,000
Consumer | Personal loans | Pass / Unrated
Financing Receivable, Recorded Investment
2020	271,474,000
2019	600,899,000
2018	230,237,000
2017	126,460,000
2016	69,932,000
Prior Years	159,818,000
Revolving Loans Amortized Cost Basis	2,609,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	47,003,000
Total	1,508,432,000
Consumer | Auto Loan
Financing Receivable, Recorded Investment
2020	774,236,000
2019	946,686,000
2018	687,829,000
2017	335,547,000
2016	196,898,000
Prior Years	104,257,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	3,045,453,000
Consumer | Auto Loan | Substandard
Financing Receivable, Recorded Investment
2020	897,000
2019	4,319,000
2018	3,382,000
2017	1,989,000
2016	1,546,000
Prior Years	1,322,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	13,455,000
Consumer | Auto Loan | Pass / Unrated
Financing Receivable, Recorded Investment
2020	773,339,000
2019	942,367,000
2018	684,447,000
2017	333,558,000
2016	195,352,000
Prior Years	102,935,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	3,031,998,000
Consumer | Other
Financing Receivable, Recorded Investment
2020	12,470,000
2019	17,702,000
2018	15,264,000
2017	6,213,000
2016	3,139,000
Prior Years	17,949,000
Revolving Loans Amortized Cost Basis	52,615,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	125,352,000
Consumer | Other | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	1,054,000
2017	0
2016	175,000
Prior Years	12,875,000
Revolving Loans Amortized Cost Basis	17,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	14,121,000
Consumer | Other | Loss
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	12,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	12,000
Consumer | Other | Pass / Unrated
Financing Receivable, Recorded Investment
2020	12,470,000
2019	17,702,000
2018	14,210,000
2017	6,213,000
2016	2,964,000
Prior Years	5,074,000
Revolving Loans Amortized Cost Basis	52,586,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	111,219,000
Puerto Rico
Financing Receivable, Recorded Investment
2020	3,132,651,000
2019	3,103,778,000
2018	2,111,220,000
2017	1,460,219,000
2016	1,171,141,000
Prior Years	9,033,710,000
Revolving Loans Amortized Cost Basis	1,603,374,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	48,550,000
Total	21,664,643,000
Puerto Rico | Construction
Financing Receivable, Recorded Investment
2020	197,000
2019	42,247,000
2018	21,737,000
2017	85,596,000
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	46,288,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	196,065,000
Puerto Rico | Construction | Watch
Financing Receivable, Recorded Investment
2020	0
2019	2,620,000
2018	11,554,000
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	960,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	15,134,000
Puerto Rico | Construction | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	21,514,000
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	21,514,000
Puerto Rico | Construction | Pass / Unrated
Financing Receivable, Recorded Investment
2020	197,000
2019	39,627,000
2018	10,183,000
2017	64,082,000
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	45,328,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	159,417,000
Puerto Rico | Mortgages
Financing Receivable, Recorded Investment
2020	138,336,000
2019	245,478,000
2018	197,352,000
2017	240,082,000
2016	247,514,000
Prior Years	5,758,218,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	6,826,980,000
Puerto Rico | Mortgages | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	131,000
2018	1,477,000
2017	2,772,000
2016	3,691,000
Prior Years	128,352,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	136,423,000
Puerto Rico | Mortgages | Pass / Unrated
Financing Receivable, Recorded Investment
2020	138,336,000
2019	245,347,000
2018	195,875,000
2017	237,310,000
2016	243,823,000
Prior Years	5,629,866,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	6,690,557,000
Puerto Rico | Commercial | Commercial multi-family
Financing Receivable, Recorded Investment
2020	5,240,000
2019	36,653,000
2018	26,209,000
2017	2,116,000
2016	2,617,000
Prior Years	71,243,000
Revolving Loans Amortized Cost Basis	100,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	144,178,000
Puerto Rico | Commercial | Commercial multi-family | Watch
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	1,429,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,429,000
Puerto Rico | Commercial | Commercial multi-family | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	3,481,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	3,481,000
Puerto Rico | Commercial | Commercial multi-family | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	1,365,000
Revolving Loans Amortized Cost Basis	100,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,465,000
Puerto Rico | Commercial | Commercial multi-family | Pass / Unrated
Financing Receivable, Recorded Investment
2020	5,240,000
2019	36,653,000
2018	26,209,000
2017	2,116,000
2016	2,617,000
Prior Years	64,968,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	137,803,000
Puerto Rico | Commercial | CRE non-owner occupied
Financing Receivable, Recorded Investment
2020	145,726,000
2019	244,416,000
2018	220,993,000
2017	136,994,000
2016	217,196,000
Prior Years	1,099,653,000
Revolving Loans Amortized Cost Basis	6,164,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	2,071,142,000
Puerto Rico | Commercial | CRE non-owner occupied | Watch
Financing Receivable, Recorded Investment
2020	96,883,000
2019	74,865,000
2018	26,934,000
2017	43,635,000
2016	32,928,000
Prior Years	280,011,000
Revolving Loans Amortized Cost Basis	2,220,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	557,476,000
Puerto Rico | Commercial | CRE non-owner occupied | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	17,668,000
2018	125,684,000
2017	27,315,000
2016	20,024,000
Prior Years	92,564,000
Revolving Loans Amortized Cost Basis	401,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	283,656,000
Puerto Rico | Commercial | CRE non-owner occupied | Substandard
Financing Receivable, Recorded Investment
2020	33,678,000
2019	94,206,000
2018	26,985,000
2017	4,164,000
2016	34,075,000
Prior Years	151,334,000
Revolving Loans Amortized Cost Basis	95,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	344,537,000
Puerto Rico | Commercial | CRE non-owner occupied | Doubtful
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	2,630,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	2,630,000
Puerto Rico | Commercial | CRE non-owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
2020	15,165,000
2019	57,677,000
2018	41,390,000
2017	61,880,000
2016	130,169,000
Prior Years	573,114,000
Revolving Loans Amortized Cost Basis	3,448,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	882,843,000
Puerto Rico | Commercial | CRE owner occupied
Financing Receivable, Recorded Investment
2020	152,813,000
2019	80,802,000
2018	120,478,000
2017	80,165,000
2016	168,909,000
Prior Years	953,605,000
Revolving Loans Amortized Cost Basis	13,503,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,570,275,000
Puerto Rico | Commercial | CRE owner occupied | Watch
Financing Receivable, Recorded Investment
2020	5,092,000
2019	9,008,000
2018	20,352,000
2017	13,796,000
2016	9,913,000
Prior Years	174,407,000
Revolving Loans Amortized Cost Basis	1,857,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	234,425,000
Puerto Rico | Commercial | CRE owner occupied | Special Mention
Financing Receivable, Recorded Investment
2020	55,000
2019	6,754,000
2018	386,000
2017	2,703,000
2016	442,000
Prior Years	168,082,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	178,422,000
Puerto Rico | Commercial | CRE owner occupied | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	2,377,000
2018	37,968,000
2017	2,227,000
2016	27,651,000
Prior Years	160,619,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	230,842,000
Puerto Rico | Commercial | CRE owner occupied | Doubtful
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	296,000
2016	0
Prior Years	2,164,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	2,460,000
Puerto Rico | Commercial | CRE owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
2020	147,666,000
2019	62,663,000
2018	61,772,000
2017	61,143,000
2016	130,903,000
Prior Years	448,333,000
Revolving Loans Amortized Cost Basis	11,646,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	924,126,000
Puerto Rico | Commercial | Commercial and Industrial
Financing Receivable, Recorded Investment
2020	1,315,245,000
2019	673,687,000
2018	395,507,000
2017	334,431,000
2016	191,685,000
Prior Years	833,520,000
Revolving Loans Amortized Cost Basis	547,677,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	4,291,752,000
Puerto Rico | Commercial | Commercial and Industrial | Watch
Financing Receivable, Recorded Investment
2020	117,988,000
2019	133,311,000
2018	170,332,000
2017	45,970,000
2016	69,043,000
Prior Years	300,831,000
Revolving Loans Amortized Cost Basis	156,973,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	994,448,000
Puerto Rico | Commercial | Commercial and Industrial | Special Mention
Financing Receivable, Recorded Investment
2020	33,069,000
2019	9,606,000
2018	19,369,000
2017	57,695,000
2016	2,455,000
Prior Years	104,889,000
Revolving Loans Amortized Cost Basis	26,129,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	253,212,000
Puerto Rico | Commercial | Commercial and Industrial | Substandard
Financing Receivable, Recorded Investment
2020	42,980,000
2019	3,144,000
2018	24,512,000
2017	27,527,000
2016	1,937,000
Prior Years	60,828,000
Revolving Loans Amortized Cost Basis	52,544,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	213,472,000
Puerto Rico | Commercial | Commercial and Industrial | Doubtful
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	4,000
2016	0
Prior Years	90,000
Revolving Loans Amortized Cost Basis	1,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	95,000
Puerto Rico | Commercial | Commercial and Industrial | Loss
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	11,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	11,000
Puerto Rico | Commercial | Commercial and Industrial | Pass / Unrated
Financing Receivable, Recorded Investment
2020	1,121,208,000
2019	527,626,000
2018	181,294,000
2017	203,235,000
2016	118,250,000
Prior Years	366,882,000
Revolving Loans Amortized Cost Basis	312,019,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	2,830,514,000
Puerto Rico | Leasing
Financing Receivable, Recorded Investment
2020	357,912,000
2019	339,870,000
2018	230,510,000
2017	123,530,000
2016	75,346,000
Prior Years	25,940,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,153,108,000
Puerto Rico | Leasing | Substandard
Financing Receivable, Recorded Investment
2020	114,000
2019	989,000
2018	825,000
2017	541,000
2016	447,000
Prior Years	301,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	3,217,000
Puerto Rico | Leasing | Pass / Unrated
Financing Receivable, Recorded Investment
2020	357,798,000
2019	338,881,000
2018	229,685,000
2017	122,989,000
2016	74,899,000
Prior Years	25,639,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,149,891,000
Puerto Rico | Consumer | Credit cards
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	931,539,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	931,539,000
Puerto Rico | Consumer | Credit cards | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	14,505,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	14,505,000
Puerto Rico | Consumer | Credit cards | Pass / Unrated
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	917,034,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	917,034,000
Puerto Rico | Consumer | Home equity lines of credit
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	4,314,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	4,314,000
Puerto Rico | Consumer | Home equity lines of credit | Pass / Unrated
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	4,314,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	4,314,000
Puerto Rico | Consumer | Personal loans
Financing Receivable, Recorded Investment
2020	230,476,000
2019	476,237,000
2018	195,341,000
2017	115,545,000
2016	67,837,000
Prior Years	169,325,000
Revolving Loans Amortized Cost Basis	2,474,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	48,550,000
Total	1,305,785,000
Puerto Rico | Consumer | Personal loans | Substandard
Financing Receivable, Recorded Investment
2020	670,000
2019	4,002,000
2018	1,697,000
2017	1,197,000
2016	927,000
Prior Years	19,244,000
Revolving Loans Amortized Cost Basis	56,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	1,513,000
Total	29,306,000
Puerto Rico | Consumer | Personal loans | Loss
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	4,000
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	34,000
Total	38,000
Puerto Rico | Consumer | Personal loans | Pass / Unrated
Financing Receivable, Recorded Investment
2020	229,806,000
2019	472,235,000
2018	193,640,000
2017	114,348,000
2016	66,910,000
Prior Years	150,081,000
Revolving Loans Amortized Cost Basis	2,418,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	47,003,000
Total	1,276,441,000
Puerto Rico | Consumer | Auto Loan
Financing Receivable, Recorded Investment
2020	774,236,000
2019	946,686,000
2018	687,829,000
2017	335,547,000
2016	196,898,000
Prior Years	104,257,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	3,045,453,000
Puerto Rico | Consumer | Auto Loan | Substandard
Financing Receivable, Recorded Investment
2020	897,000
2019	4,319,000
2018	3,382,000
2017	1,989,000
2016	1,546,000
Prior Years	1,322,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	13,455,000
Puerto Rico | Consumer | Auto Loan | Pass / Unrated
Financing Receivable, Recorded Investment
2020	773,339,000
2019	942,367,000
2018	684,447,000
2017	333,558,000
2016	195,352,000
Prior Years	102,935,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	3,031,998,000
Puerto Rico | Consumer | Other
Financing Receivable, Recorded Investment
2020	12,470,000
2019	17,702,000
2018	15,264,000
2017	6,213,000
2016	3,139,000
Prior Years	17,949,000
Revolving Loans Amortized Cost Basis	51,315,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	124,052,000
Puerto Rico | Consumer | Other | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	1,054,000
2017	0
2016	175,000
Prior Years	12,875,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	14,104,000
Puerto Rico | Consumer | Other | Pass / Unrated
Financing Receivable, Recorded Investment
2020	12,470,000
2019	17,702,000
2018	14,210,000
2017	6,213,000
2016	2,964,000
Prior Years	5,074,000
Revolving Loans Amortized Cost Basis	51,315,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	109,948,000
Popular U.S.
Financing Receivable, Recorded Investment
2020	1,337,839,000
2019	1,630,231,000
2018	1,233,824,000
2017	894,007,000
2016	792,081,000
Prior Years	1,634,893,000
Revolving Loans Amortized Cost Basis	160,225,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	44,767,000
Total	7,727,867,000
Popular U.S. | Construction
Financing Receivable, Recorded Investment
2020	61,988,000
2019	256,482,000
2018	196,586,000
2017	160,440,000
2016	29,663,000
Prior Years	35,050,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	740,209,000
Popular U.S. | Construction | Watch
Financing Receivable, Recorded Investment
2020	6,424,000
2019	0
2018	0
2017	34,133,000
2016	0
Prior Years	9,786,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	50,343,000
Popular U.S. | Construction | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	2,981,000
2016	0
Prior Years	20,291,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	23,272,000
Popular U.S. | Construction | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	20,341,000
2017	9,372,000
2016	9,069,000
Prior Years	0
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	38,782,000
Popular U.S. | Construction | Pass / Unrated
Financing Receivable, Recorded Investment
2020	55,564,000
2019	256,482,000
2018	176,245,000
2017	113,954,000
2016	20,594,000
Prior Years	4,973,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	627,812,000
Popular U.S. | Mortgages
Financing Receivable, Recorded Investment
2020	284,848,000
2019	283,579,000
2018	113,319,000
2017	9,967,000
2016	11,323,000
Prior Years	394,425,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,097,461,000
Popular U.S. | Mortgages | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	1,371,000
2018	433,000
2017	0
2016	0
Prior Years	12,680,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	14,484,000
Popular U.S. | Mortgages | Pass / Unrated
Financing Receivable, Recorded Investment
2020	284,848,000
2019	282,208,000
2018	112,886,000
2017	9,967,000
2016	11,323,000
Prior Years	381,745,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,082,977,000
Popular U.S. | Legacy
Financing Receivable, Recorded Investment
2020	83,000
2019	0
2018	0
2017	0
2016	0
Prior Years	14,763,000
Revolving Loans Amortized Cost Basis	1,322,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	16,168,000
Popular U.S. | Legacy | Watch
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	3,085,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	3,085,000
Popular U.S. | Legacy | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	186,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	186,000
Popular U.S. | Legacy | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	3,753,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	3,753,000
Popular U.S. | Legacy | Pass / Unrated
Financing Receivable, Recorded Investment
2020	83,000
2019	0
2018	0
2017	0
2016	0
Prior Years	7,739,000
Revolving Loans Amortized Cost Basis	1,322,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	9,144,000
Popular U.S. | Commercial | Commercial multi-family
Financing Receivable, Recorded Investment
2020	252,996,000
2019	407,021,000
2018	258,515,000
2017	173,952,000
2016	254,643,000
Prior Years	387,979,000
Revolving Loans Amortized Cost Basis	1,631,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,736,737,000
Popular U.S. | Commercial | Commercial multi-family | Watch
Financing Receivable, Recorded Investment
2020	12,253,000
2019	34,933,000
2018	42,529,000
2017	42,696,000
2016	33,654,000
Prior Years	72,674,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	238,739,000
Popular U.S. | Commercial | Commercial multi-family | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	25,428,000
2018	11,670,000
2017	18,222,000
2016	50,511,000
Prior Years	13,128,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	118,959,000
Popular U.S. | Commercial | Commercial multi-family | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	1,207,000
2018	0
2017	1,755,000
2016	8,584,000
Prior Years	1,143,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	12,689,000
Popular U.S. | Commercial | Commercial multi-family | Pass / Unrated
Financing Receivable, Recorded Investment
2020	240,743,000
2019	345,453,000
2018	204,316,000
2017	111,279,000
2016	161,894,000
Prior Years	301,034,000
Revolving Loans Amortized Cost Basis	1,631,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,366,350,000
Popular U.S. | Commercial | CRE non-owner occupied
Financing Receivable, Recorded Investment
2020	275,930,000
2019	280,562,000
2018	369,059,000
2017	347,477,000
2016	318,570,000
Prior Years	332,925,000
Revolving Loans Amortized Cost Basis	14,490,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,939,013,000
Popular U.S. | Commercial | CRE non-owner occupied | Watch
Financing Receivable, Recorded Investment
2020	8,429,000
2019	28,035,000
2018	69,838,000
2017	91,838,000
2016	59,844,000
Prior Years	67,346,000
Revolving Loans Amortized Cost Basis	342,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	325,672,000
Popular U.S. | Commercial | CRE non-owner occupied | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	4,783,000
2018	10,016,000
2017	14,675,000
2016	63,822,000
Prior Years	12,854,000
Revolving Loans Amortized Cost Basis	350,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	106,500,000
Popular U.S. | Commercial | CRE non-owner occupied | Substandard
Financing Receivable, Recorded Investment
2020	761,000
2019	12,268,000
2018	36,571,000
2017	11,137,000
2016	40,885,000
Prior Years	28,199,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	129,821,000
Popular U.S. | Commercial | CRE non-owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
2020	266,740,000
2019	235,476,000
2018	252,634,000
2017	229,827,000
2016	154,019,000
Prior Years	224,526,000
Revolving Loans Amortized Cost Basis	13,798,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,377,020,000
Popular U.S. | Commercial | CRE owner occupied
Financing Receivable, Recorded Investment
2020	52,237,000
2019	57,267,000
2018	58,283,000
2017	38,587,000
2016	39,472,000
Prior Years	110,736,000
Revolving Loans Amortized Cost Basis	4,544,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	361,126,000
Popular U.S. | Commercial | CRE owner occupied | Watch
Financing Receivable, Recorded Investment
2020	1,477,000
2019	8,315,000
2018	8,004,000
2017	4,261,000
2016	16,564,000
Prior Years	16,149,000
Revolving Loans Amortized Cost Basis	4,222,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	58,992,000
Popular U.S. | Commercial | CRE owner occupied | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	1,155,000
2018	193,000
2017	0
2016	0
Prior Years	4,060,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	5,408,000
Popular U.S. | Commercial | CRE owner occupied | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	2,366,000
2017	0
2016	1,358,000
Prior Years	20,514,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	24,238,000
Popular U.S. | Commercial | CRE owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
2020	50,760,000
2019	47,797,000
2018	47,720,000
2017	34,326,000
2016	21,550,000
Prior Years	70,013,000
Revolving Loans Amortized Cost Basis	322,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	272,488,000
Popular U.S. | Commercial | Commercial and Industrial
Financing Receivable, Recorded Investment
2020	367,925,000
2019	215,813,000
2018	201,093,000
2017	151,375,000
2016	135,360,000
Prior Years	335,065,000
Revolving Loans Amortized Cost Basis	90,520,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,497,151,000
Popular U.S. | Commercial | Commercial and Industrial | Watch
Financing Receivable, Recorded Investment
2020	10,538,000
2019	1,870,000
2018	32,000
2017	3,625,000
2016	1,251,000
Prior Years	8,213,000
Revolving Loans Amortized Cost Basis	7,780,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	33,309,000
Popular U.S. | Commercial | Commercial and Industrial | Special Mention
Financing Receivable, Recorded Investment
2020	11,138,000
2019	34,000
2018	0
2017	152,000
2016	4,908,000
Prior Years	921,000
Revolving Loans Amortized Cost Basis	124,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	17,277,000
Popular U.S. | Commercial | Commercial and Industrial | Substandard
Financing Receivable, Recorded Investment
2020	2,029,000
2019	236,000
2018	516,000
2017	0
2016	5,000
Prior Years	7,976,000
Revolving Loans Amortized Cost Basis	21,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	10,783,000
Popular U.S. | Commercial | Commercial and Industrial | Pass / Unrated
Financing Receivable, Recorded Investment
2020	344,220,000
2019	213,673,000
2018	200,545,000
2017	147,598,000
2016	129,196,000
Prior Years	317,955,000
Revolving Loans Amortized Cost Basis	82,595,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,435,782,000
Popular U.S. | Consumer | Credit cards
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	31,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	31,000
Popular U.S. | Consumer | Credit cards | Pass / Unrated
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	31,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	31,000
Popular U.S. | Consumer | Home equity lines of credit
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	13,951,000
Revolving Loans Amortized Cost Basis	46,191,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	44,767,000
Total	104,909,000
Popular U.S. | Consumer | Home equity lines of credit | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	191,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	677,000
Total	868,000
Popular U.S. | Consumer | Home equity lines of credit | Loss
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	306,000
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	6,412,000
Total	6,718,000
Popular U.S. | Consumer | Home equity lines of credit | Pass / Unrated
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	13,454,000
Revolving Loans Amortized Cost Basis	46,191,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	37,678,000
Total	97,323,000
Popular U.S. | Consumer | Personal loans
Financing Receivable, Recorded Investment
2020	41,832,000
2019	129,507,000
2018	36,969,000
2017	12,209,000
2016	3,050,000
Prior Years	9,999,000
Revolving Loans Amortized Cost Basis	196,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	233,762,000
Popular U.S. | Consumer | Personal loans | Substandard
Financing Receivable, Recorded Investment
2020	164,000
2019	819,000
2018	355,000
2017	97,000
2016	22,000
Prior Years	0
Revolving Loans Amortized Cost Basis	1,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,458,000
Popular U.S. | Consumer | Personal loans | Loss
Financing Receivable, Recorded Investment
2020	0
2019	24,000
2018	17,000
2017	0
2016	6,000
Prior Years	262,000
Revolving Loans Amortized Cost Basis	4,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	313,000
Popular U.S. | Consumer | Personal loans | Pass / Unrated
Financing Receivable, Recorded Investment
2020	41,668,000
2019	128,664,000
2018	36,597,000
2017	12,112,000
2016	3,022,000
Prior Years	9,737,000
Revolving Loans Amortized Cost Basis	191,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	231,991,000
Popular U.S. | Consumer | Other
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	1,300,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,300,000
Popular U.S. | Consumer | Other | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	17,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	17,000
Popular U.S. | Consumer | Other | Loss
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	12,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	12,000
Popular U.S. | Consumer | Other | Pass / Unrated
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	1,271,000
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	$ 1,271,000