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Goodwill and other intangible assets - Additional Information (Details) - USD ($)
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Dec. 31, 2019
Jul. 31, 2019
Goodwill and other intangible assets            
Amortization Of Intangible Assets $ 1,796,000 $ 2,371,000 $ 4,269,000 $ 4,683,000    
Finite-Lived Core Deposits, Gross 24,400,000   24,400,000      
Finite-Lived Customer Relationships, Gross 16,300,000   16,300,000      
Identifiable intangible assets $ 6,100,000   6,100,000   $ 6,100,000  
Changes in the carrying amount of goodwill     $ 0 $ 0    
Discounted cash flow approach | Minimum            
Goodwill and other intangible assets            
Cost of equity discount rate 10.67%   10.67%      
Discounted cash flow approach | Maximum            
Goodwill and other intangible assets            
Cost of equity discount rate 13.28%   13.28%      
Customer relationship            
Goodwill and other intangible assets            
Finite-Lived Customer Relationships, Gross $ 26,573,000   $ 26,573,000   $ 42,909,000  
Banco Popular de Puerto Rico            
Goodwill and other intangible assets            
Step 1 Fair Value Excess Over Carrying Amount $ 674,000,000   $ 674,000,000     $ 1,200,000,000
Percentage excess of fair value of reporting unit over equity value 21.00%   21.00%     37.00%
Popular U.S.            
Goodwill and other intangible assets            
Step 1 Fair Value Excess Over Carrying Amount $ 20,000,000   $ 20,000,000     $ 338,000,000
Percentage excess of fair value of reporting unit over equity value 1.00%   1.00%     21.00%
Goodwill impairment charge     $ 0      
Banco Popular de Puerto Rico and Popular Bank            
Goodwill and other intangible assets            
Percentage Of Goodwill 91.00%   91.00%