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Related party transactions - Related party transactions with affiliated company - Additional Information 2 (Details)
1 Months Ended 2 Months Ended 3 Months Ended 4 Months Ended 7 Months Ended 10 Months Ended 12 Months Ended 48 Months Ended
May 31, 2017
USD ($)
Feb. 29, 2020
Apr. 01, 2010
USD ($)
loans
Apr. 30, 2020
Jul. 31, 2019
Oct. 31, 2019
USD ($)
Dec. 31, 2019
USD ($)
loans
Dec. 31, 2018
USD ($)
Dec. 31, 2017
USD ($)
Dec. 31, 2014
USD ($)
loans
Feb. 28, 2020
USD ($)
Feb. 15, 2019
Jun. 30, 2006
USD ($)
Related Party Transaction                          
Related Party Transaction, Amounts of Transaction             $ 1,491,000 $ 1,068,000          
Family member of management / director                          
Related Party Transaction                          
Aggregated unpaid principal balance                     $ 49,000    
Annual Interest Rate                     7.00%    
Family member of management / director | Mortgages                          
Related Party Transaction                          
Loans and Leases Receivable, Related Parties             $ 700,000            
Loan Count | loans             3            
Family member of management / director | Commercial Loans                          
Related Party Transaction                          
Aggregated unpaid principal balance     $ 33,500,000       $ 31,200,000            
Loan Count | loans     4                    
Family member of management / director | Commercial Loans | Note A                          
Related Party Transaction                          
Aggregated unpaid principal balance                   $ 19,800,000      
Loan renewal term         3 months                
Loan Count | loans                   5      
Annual Interest Rate         4.50% 4.50%       6.00% 5.00%    
Family member of management / director | Commercial Loans | Note A | Subsequent event                          
Related Party Transaction                          
Loan renewal term       24 months                  
Family member of management / director | Commercial Loans | Note B                          
Related Party Transaction                          
Aggregated unpaid principal balance                   $ 13,500,000      
Loan renewal term   4 months     3 months                
Loan Count | loans                   5      
Annual Interest Rate         1.00% 1.00%       1.00% 1.00%    
Family member of management / director | Residential Mortgage                          
Related Party Transaction                          
Financing receivable, period past due               670 days          
Loans and Leases Receivable, Related Parties                         $ 800,000
Charge-offs           $ 400,000              
Family member of management / director | First mortgage                          
Related Party Transaction                          
Loans and Leases Receivable, Related Parties             500,000            
Family member of management / director | Second mortgage                          
Related Party Transaction                          
Monthly repayment to loan receivables             500            
Proceeds from mortgage deposits             (20,000)            
Loans and Leases Receivable, Related Parties             100,000            
Family member of management / director | Third mortgage                          
Related Party Transaction                          
Repayment supported by promissory note             82,000,000            
Loans and Leases Receivable, Related Parties             100,000            
Related party transaction loan sold between BPPR and Popular Inc                          
Related Party Transaction                          
Annual Interest Rate                       5.75%  
Related party transaction loan sold between BPPR and Popular Inc | Commercial Loans                          
Related Party Transaction                          
Other Additional Capital $ 6,000,000.0                        
Related Party Transaction, Amounts of Transaction 37,900,000                        
Interest Payment               $ 500,000          
Aggregated unpaid principal balance $ 37,900,000   $ 40,200,000         $ 37,100,000          
Loan amortization term               30 years          
EVERTEC Inc.                          
Related Party Transaction                          
Related Party Transaction, Amounts of Transaction             $ 182,338,000 $ 132,139,000 $ 140,788,000